www.ntu.edu.sg/cce

July - December 2014

CONTINUING EDUCATION

The NTU Centre for Continuing Education acts as a link between NTU and the community by providing continuing education for the alumni and others who are keen to advance their knowledge and acquire practical skills. With innovative and practical training programmes, you will embark on a journey to explore new frontiers and sharpen your mind.

Course Calendar

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4

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6

7

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Funded Courses

Accounts/Business/HRM

Communication Skills

Engineering

Personal Development

IT & Information Studies

Terms and Conditions

In-House Training Arrangement

Contents

WSQ PE Graduate Diploma in Design and Processes The Precision Engineering Workforce Skills Qualification (PE WSQ) Graduate Diploma in Design and Processes is a joint programme by Nanyang Technological University, Centre for Continuing Education (NTU CCE) and the Singapore Workforce Development Agency (WDA). The objective of the course is to inculcate the core competencies including fundamental knowledge and skills in precision engineering design and processes necessary for managers and engineers in precision engineering related manufacturing industries. Participants will have to complete 2 core modules and any 3 out of the 7 electives offered to qualify for the WSQ PE Graduate Diploma Qualification.

Criteria for WSQ 70% Funding and Certification. SMEs will enjoy subsidies of 90% of the course fees if they meet requirements:To be eligible for the 70% course fee funding, participants:– must be Singaporeans or Permanent Residents of Singapore– may be employer-sponsored, self-sponsored or unemployed– must achieve at least 75% attendance and pass all required assessments– eligibility acceptance subject to final approval by WDA before course commencementParticipants who do not fulfil the above criteria are not eligible for WSQ funding and certification, and are required to pay the course fee in full.

AccreditationParticipant will be awarded a Statement of Attainment (SOA) for successfully completing each module and a WSQ PE Design and Processes Graduate Diploma upon completion of the 2 core modules and any 3 electives.

Employment and Employability Institute (e2i) Supported coursesThe e2i funding aims to support Engineers/PMEs in upgrading their horizontal and vertical skills and increase their current competency level in their relevant industries.

Criteria for e2i Funding and CertificationTo be eligible for 50% course fee funding, participants: – must be Singaporeans or Permanent Residents of Singapore – must be employed in full time positions – must achieve at least 75% attendance A Certificate of completion will be awarded at the end of the course. Participants will be given course subsidy on a first-come-first-served basis due to limited placements for funding.

UTAP (Union Training Assistance Programme)Union members may enjoy up to $250 unfunded course fee support when you sign up for courses supported under UTAP. Conditions apply. Visit www.ntuc.org.sg for more information.

50%course feefunding

Funded Courses

70%

90%

course fee funding

course fee funding

and up to

for SMEs

Core Modules Electives• WSQ Geometric Dimensioning & Tolerancing• WSQ Implement Optical Metrology

• WSQ Manage High Vacuum Technology• WSQ 3D Printing for Rapid Product Development• WSQ Design for Manufacture and Assembly• WSQ Tolerance Stackup and Analysis in Mechanical Design• WSQ Establish Lean Six Sigma Methodology• WSQ Applying Statistics for Lean Six Sigma• WSQ Vibration Design and Control for Precision Engineering

Horizontal Skills Vertical Skills• Business Finance for Engineers• Excellence in Technical Writing• Effective Technical Presentations• Facilitation Skills for Project Team Leaders

• Failure Mode and Effect Analysis (FMEA)• Failure Analysis and Prevention - Methodologies and Case

Studies• Advanced C Programming for Embedded Systems• Linux for Embedded Systems• Object-Oriented Programming in C++• Software Development for Embedded Systems

www.ntu.edu.sg/cce 2014 / NTU CCE Course Calendar 3Information is correct at time of print.Information is correct at time of print.

BusinessNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov DecA1 Accounting Comes Alive (NEW) Dr Patrick Chan $561.75 1 9 8

A2 Basic Accounting Management Mr Dave Yeo $631.30 2 30-31

A3 Budgeting for Success! (NEW) Mr Ee Teck Siew $374.50 1 25 16

A4 Business Continuity and Crisis Management Preparedness against Pandemic Flu and Other Medical Crisis Dr Victor Teoh For in-house arrangements only

A5 Business Finance for Engineers [12 PDUs Awarded] Mr Dave Yeo $631.30 2 28 -29 27-28

A6 DIY Business Intelligence for SMEs Mr Francis Tay $631.30 2 19-20 14-15

A7 Effective Event Management Ms Lina Tan $631.30 2 9-10 4-5

A8 Effective People & Team Performance Management for Non-HR Managers Dr Kevin Fernando $631.30 2 Not available at print. Check website.

A9 Innovating for Results Dr Alvin Oh $631.30 2 24-25 30-31

A10 Is the Book Fair? Using Financial Statements to Determine Fair Value (NEW) Mr Ee Teck Siew $374.50 14 18

A11 Managing Your Business Knowledge Assets Mr Francis Tay $631.30 2 10-11 12-13

A12 Project Management Appreciation Mr John Teo $631.30 2 27-28 18-19

A13 The Personal Data Protection Act & Its Implications for Your Organisation Prof Ang Peng Hwa $631.30 1 14 5

Customer ServiceNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov DecA14 Art of Saying No to Customers Without Offending Them Mr John Teo $631.30 2 4-5 27-28A15 Customer Service for Frontline Staff Ms Lisa M. For in-house arrangements only A16 Effective Communication Skills for Healthcare Professionals Dr Victor Teoh For in-house arrangements only

HR DevelopmentNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov DecA17 Effective Interviewing Techniques Ms Maler Vilee For in-house arrangements only A18 Evaluating Organisational Training Effectiveness (NEW) Dr Kumar Laxman $631.30 2 15-16 29-30

A19 Managing and Harnessing the Potential of Generation ‘Y’ Ms Marion Agnes Neubronner $374.50 1 13 27-28

A20 Performance Management and Appraisals Ms Anne Leong $631.30 2 25-26A21 Selection Techniques (NEW) Ms Anne Leong $374.50 1 27

A22 Strategic Thinking & Dynamic Management for Middle Managers Dr Kevin Fernando $631.30 2 14-15 16-17

Leadership, Coaching & TeambuildingNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

A23 A Value-Based Talent Management Approach for Workplace Effectiveness Mr Alan Chng $374.50 1 5 4

A24 Achieving the Psychological Advantage in Leadership Mr Richard Lim $631.30 2 29-30 28-29A25 Coaching & Mentoring Workshop Ms Anne Leong $631.30 2 18-19 2-3A26 Collaborative Performance Management & Coaching (NEW) Ms Anne Leong $631.30 2 6-7A27 Effective Counselling Skills Dr Alvin Oh $631.30 2 28-29 13-14A28 Inspiring Creativity, Innovation and Change Ms Eliza Quek $374.50 1 29 9A29 Key Emotional Competence for Managers Mr Richard Lim $631.30 2 18-19 8-9A30 Leading Beyond Managing Dr Alvin Oh $631.30 2 25-26 4-5

A31 Solution Focused Coaching for Managers Ms Marion Agnes Neubronner $374.50 1 9 16

Accounts/ Business/HRM

www.ntu.edu.sg/cce2014 / NTU CCE Course Calendar4

Communication Skills

Negotiation SkillsNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

B1 Advanced Negotiation Skills Mr John Teo $631.30 2 9-10 4-5

B2 Negotiation Skills Mr John Teo $374.50 1 24 10Articulation Skills

No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

B3 Communication Skills for Service Sector Professionals Dr Victor Teoh / Ms Virginia Goh For in-house arrangements only

B4 Crisis Communication – Learning from Case Studies Ms Bhavani Krishnasamy $631.30 2 13-14

B5 The Key to Persuasion and Influencing People (NEW) Mr Michael Lum $631.30 1-2 10-11Composition Skills

No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov DecB6 Essential Grammar for Professional Communication Dr Carmel Heah $631.30 2 11-12B7 Writing Professional and Results-Oriented Email Dr Huang Minting $631.30 2 11-12 8-9

B8 Excellence in Technical Writing [10 PDUs Awarded]Dr Huang Minting / Dr Carmel Heah $631.30 2 30-31 25-26 13-14 8-9

B9 Creative Posters and Invitations for Marketing (NEW) Mdm Peggy Poo $631.30 2 2-3 9-10

B10 Generating Creative Ideas to Design Effective Graphics Mdm Peggy Poo $631.30 2 25-26Presentation Skills

No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

B11 Effective Technical Presentations [10 PDUs Awarded] Dr Carmel Heah $631.30 2 23-24 15-16

B12 Media Management Ms Bhavani Krishnasamy $631.30 2 18-19

B13 Situation-specific Presentation Skills Ms Anne Leong $888.10 3 21-23

WSQ - Up to 90% course fee funding supported by WDAe2i - 50% course fee funding supported by e2i

Leadership, Coaching & TeambuildingNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov DecA32 Solution-centric Leadership for Long-term Sustainability Mr Daniel Theyagu $374.50 1 29 1A33 Stepping Up to People Manager (NEW) Ms Anne Leong $374.50 1 10A34 Strategic Operations Leadership Dr Kevin Fernando $631.30 2 18-19A35 The Art of Managing People Mr John Ong $631.30 2 21-22A36 Tough Problem Solving Through Systems Thinking Mr Richard Lim $631.30 2 21-22 4-5 11-12

A37 Unlocking Your Brainpower for Successful Leadership (NEW) Dr Patrick Chan $561.75 1 17 15

www.ntu.edu.sg/cce 2014 / NTU CCE Course Calendar 5

Engineering

Civil & Environmental EngineeringNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

C1 Principles and Fundamentals of Facilities Management [6 PDUs Awarded] Dr Kang Kok Hin $417.30 1 25 26 28

C2 Overview of Crane Structure Design and Analysis[10 PDUs Awarded] Dr Goh Wie Min $834.60 2 8-9

C3 Management of Engineering Works and Projects Dr Kang Kok Hin $417.30 1 24 19 27Electrical & Electronic Engineering

No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

C4 Design and Analysis of Burn-in for Semiconductor Devices Assoc Prof Tan Cher Ming $834.60 2 Not available at print. Check website.

C5 Design and Analysis of Feedback Control Systems for Real-world Applications - Advanced Control Prof Er Meng Joo For in-house arrangements only

C6 Design and Analysis of Feedback Control Systems for Real-world Applications - Basic Control Prof Er Meng Joo For in-house arrangements only

C7 Failure Mode and Effect Analysis (FMEA) [12 PDUs Awarded]Assoc Prof Tan Cher Ming $834.60 2 Not available at print. Check website.

C8 Measurement System Analysis Assoc Prof Tan Cher Ming $417.30 1 21 15

C9 System Reliability Engineering Assoc Prof Tan Cher Ming $1,048.60 3 14-16 Nov-13

C10Understanding Common Converter and Drive Harmonics, Cost Analysis and Mitigation Techniques [12 PDUs Awarded]

Assoc Prof Ali Iftekhar Maswood $834.60 2 7-8 27-28

C11 Basic Orthopaedic Biomechanics - Part I [12 CME Points Awarded]

Assoc Prof Chou Siaw Meng / Dr Denny Lie / Dr Andy Yew

$449.40 1.5 Not available at print. Check website.

C12 Basic Orthopaedic Biomechanics - Part II [12 CME Points Awarded]

Assoc Prof Chou Siaw Meng / Dr Denny Lie / Dr Andy Yew

$449.40 1.5 18-19

C13 Batteries, Supercapacitors, Electrochemical sensors, Electroplating: Electrochemistry for Industry (NEW) Dr Daniel Mandler $834.60 2 21-22

C14Failure Analysis and Prevention - Methodologies and Case Studies [18 PDUs Awarded]

Assoc Prof Xiao Zhongmin / Asst Prof Sridhar Idapalapati

$1,048.60 3 1-3

C15 Pressure Vessels and Piping - Analysis for Design

Assoc Prof Ong Lin Seng / Assoc Prof Ng Heong Wah

For in-house arrangements only

C16 Supply-Chain Coordination and Management Strategies Assoc Prof Rajesh Piplani For in-house arrangements only

C17 Fracture Mechanics Concepts for Assessment of Crack-Like Flaws Dr John H.L Pang For in-house arrangements only

www.ntu.edu.sg/cce2014 / NTU CCE Course Calendar6

WSQ Graduate Diploma in Precision Engineering (Design and Processes)No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

C18 WSQ Manage High Vacuum Technology[20 PDUs Awarded]Assoc Prof Joshi, Sunil C. $1,625.33 4 4-7

C19 WSQ Geometric Dimensioning & Tolerancing[23 PDUs Awarded] Prof Lye Sun Woh $1,717.35 4.5

29,30 Sep & 2, 3, 7

Oct

24, 25,

27, 28 Nov & 1 Dec

29, 30 Dec 2014

& 5, 6, 9 Jan 2015

C20 WSQ Tolerance Stackup and Analysis in Mechanical Design[25 PDUs Awarded] Prof Lye Sun Woh $1,809.37 58, 9,

11, 12 & 15

C21 WSQ 3D Printing for Rapid Product Development Prof Chua Chee Kai $1,625.33 414,

17, 18 & 21

C22 WSQ Vibration Design and Control for Precision Engineering Prof Lim Mong King $1,510.84 3.5 Not available at print. Check website.

C23 WSQ Design for Manufacture and Assembly[20 PDUs Awarded]Assoc Prof Stephen Lee $1,625.33 4

7, 8, 10 & 11

8, 9, 11 & 12

C24 WSQ Implement Optical Metrology[20 PDUs Awarded] Assoc Prof Murukeshan $1,625.33 4

10, 11, 17 & 18

C25 WSQ Applying Statistics for Lean Six Sigma Mr Yoong Fook Loy $1,510.84 3.5 22-25

C26 WSQ Establish Lean Six Sigma Methodology[23 PDUs Awarded] Mr Yoong Fook Loy $1,717.35 4.5 18-22 24-28

Quality AssuranceNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

C27 Design of Experiment (DOE) Assoc Prof Wu Zhang For in-house arrangements only

C28 Facilitation Skills for Project Team Leaders [10 PDUs Awarded] Mr Yoong Fook Loy $834.60 2 7-8

C29 Lean Advance Training Mr Yoong Fook Loy For in-house arrangements only

C30 Six Sigma DMAIC Project Team Workshop Mr Yoong Fook Loy For in-house arrangements only

C31 HAZOP (Hazard & Operability Studies)[10 PDUs Awarded]

Asst Prof Lim Kok Hwa / Mr Thia Cheong Meng

$834.60 2 16-17 18-19

WSQ - Up to 90% fee funding supported by WDAe2i - 50% course fee funding supported by e2i

www.ntu.edu.sg/cce 2014 / NTU CCE Course Calendar 7

Personal Development

IT & Information Studies

No. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

D1 Achieving Peak Performance with Mental Skills, Emotional Strength & Team Approach (NEW) Mr Richard Lim $631.30 2 14-15 25-26

D2 Capitalising on Productive Emotions (NEW) Mr John Ong $374.50 1 1 13

D3 Creative Thinking Made Easy Mr John Teo $374.50 1 25 17

D4 Critical Thinking Skills Mr Daniel Theyagu $631.30 2 25-26 22-23 27-28 4-5

D5 Enhancing Wellness & Resilience for Successful Life & Work (NEW) Mr Richard Lim $631.30 2 11-12 27-28

D6 EQ: Raising Your Emotional Intelligence in Your Workplace Mr Michael Lum $631.30 231 Jul

& 1 Aug

9-10

D7 I’m OK; You’re OK! Becoming More Assertive in the Work-place (NEW) Mr Michael Lum $631.30 2 8-9 17-18

D8 Managing Difficult People Ms Eliza Quek $374.50 1 10 27

D9 Motivating for Performance (NEW) Mr John Ong $374.50 1 2 14

D10 Read Faster! Memorise Better! Think Clearer! Mr Daniel Theyagu $631.30 2 18-19 11-12

D11 Social Networking for Professional Success Ms Marion Agnes Neubronner $374.50 1 2 21

D12 Warrior or Worrier? Conflict and Stress Management Mr Michael Lum $631.30 2 24-25 3-4

Software EngineeringNo. Course Title Trainer(s) Fee Days Jul Aug Sep Oct Nov Dec

E1 Advanced C Programming for Embedded Systems Mr Philip Teng $1,155.60 3 20-22 29-31

E2 Cloud Computing Security (NEW) Mr Kenneth Ho $834.60 2 Not available at print. Check website. E3 Introduction to Secure Software Development (NEW) Dr James Wong $1,048.60 3 Not available at print. Check website. E4 Linux Device Drivers for Embedded Systems Mr Philip Teng $1,155.60 3 23-25E5 Linux for Embedded Systems Mr Philip Teng $1,155.60 3 17-19 10-12

E6 Object-Oriented Programming in C++Assoc Prof Yow Kin Choong / Mr Lee Kok Kee

$1,358.90 4 5-8 17-10

E7 Real Time Software for Embedded Systems Mr Philip Teng $1,155.60 330, 31 Jul & 1 Aug

19-21

E8 RTOS Development using a Robotic Evaluation Board (NEW) Mr Ravi Suppiah $834.60 2 16-17 15-16

E9 Software Development for Embedded Systems Mr Philip Teng $1,048.60 3 8-10E10 Software Optimisation for Embedded Systems Mr Philip Teng $834.60 2 1-2

WSQ - Up to 90% course fee funding supported by WDAe2i - 50% course fee funding supported by e2i

www.ntu.edu.sg/cce2014 / NTU CCE Course Calendar8

Privileges

* Note: Above discounts cannot be combined and do not apply to funded courses

Professional Development Units (PDUs)

• (+65) 6774-2911 before course closing date:A written notification to cce@ntu.edu.sg or fax:

A written notification after course closing date: – Full refund of Course Fee• – No Refund of Course Fee

PoliciesGeneral Information

Terms & Conditions

Cancellation Policy

Replacement Policy

Be on our mailing list.

• 20% off the standard fee for current NTU and NIE Alumni, Staff and Students • 10% off the standard fee for group of 3 (from the same company) and above, for the same course and same run • 10% off the standard fee for NTUC members

In this fast changing and dynamic environment, there is a need for Professional Engineers (PEs) to maintain and update their professional competency on a continuing basis. In order to achieve this, a PE must acquire a minimum of 40 (PDUs) over a renewal-qualifying period, of which a minimum of 15 PDUs must be from structured activities. NTU CCE's engineering related courses are accredited with PDUs under structured activities. For more information, visit the Professional Engineers Board of Singapore's (PEB) website at www.peb.gov.sg.

Where course payment has not been made, NTU CCE reserves the right to charge the applicant a cancellation fee derived in accordance to the above refund policies.

Participants who choose to withdraw from courses should do so before the closing date of registration, otherwise, cancellation policy will apply.

Companies may replace participants who have signed up for the course by giving a 3-day notice before course commencement. Replacement must match the criteria for course enrollment.

• All listed course fees are inclusive of prevailing GST. • All courses include complimentary lunch and tea breaks. • Complimentary parking at NTU@one-north is available for all course participants. Conditions apply. • The closing date for registration is 2 weeks before start date, unless otherwise stated. • Course is subject to a minimum participation before commencement. • Course is subject to a first-come-first-served basis in light of overwhelming responses. • All details are correct at time of printing. • NTU CCE reserves the right to replace or cancel any course or change the trainer, in light of unforeseen circumstances.

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I am interested in these topics:

In-House Training Arrangement

Feel free to contact us for further discussion. For more information, call 6790 4212, or email your requirements to cce@ntu.edu.sg

Cost Effective

Customisable

Confidential

Cohesive

Convenient

Organising an in-house programme just for your staff allows our trainer to focus on your training objectives and expected learning outcome. This translates to a more cost effective proposition for your organisation.

Customising and contextualising of existing course contents to enhance learning of key competency elements and ease of adaptation.

Our customised programme allows for open discussions by your staff relating to specific issues/projects specific to your company.

Discussions among your staff during the programme will facilitate team-building and project planning as they begin to see and understand each other's perspectives. The value of cohesive team-building is realised when real-life business problems are solved.

For your convenience, all logistics and course administrations are handled by our team of experienced personnel; freeing you to work on other matters.

11 Slim Barracks Rise (o� North Buona Vista Road), NTU@one-north campus, Executive Centre, #05-01,

Singapore 138664

In-House Training Arrangement

Feel free to contact us for further discussion. For more information, call 6790 4212, or email your requirements to cce@ntu.edu.sg

Cost Effective

Customisable

Confidential

Cohesive

Convenient

Organising an in-house programme just for your staff allows our trainer to focus on your training objectives and expected learning outcome. This translates to a more cost effective proposition for your organisation.

Customising and contextualising of existing course contents to enhance learning of key competency elements and ease of adaptation.

Our customised programme allows for open discussions by your staff relating to specific issues/projects specific to your company.

Discussions among your staff during the programme will facilitate team-building and project planning as they begin to see and understand each other's perspectives. The value of cohesive team-building is realised when real-life business problems are solved.

For your convenience, all logistics and course administrations are handled by our team of experienced personnel; freeing you to work on other matters.

11 Slim Barracks Rise (o� North Buona Vista Road), NTU@one-north campus, Executive Centre, #05-01,

Singapore 138664 WSQ Tolerance Stackup and Analysis in Mechanical Design Course materials and teachings made through various exercises have deepen the understanding of stack tolerance. It will certainly help in my course of work.

Ms Yow Sue AnnSenior Process EngineerLeica Instruments (S) Pte Ltd

Art of Saying No to Customers Without Offending ThemThe trainer is very knowledgeable and competent. A lot of her experiences have been shared with us. Very useful and beneficial to us. Very enjoyable session. Keep it up.

Mrs Yahya HamidahSenior Library OfficerNational Library Board

WSQ Rapid Prototyping for Rapid Product DevelopmentThe course is well-conducted and I find it beneficial for a product engineers like me to find out more about different techniques and latest developments.

Naing Aung Ko KoDesign EngineerGlucoStats System Pte Ltd

Advanced Negotiation SkillsThe course trainer has elaborated the seemingly complex negotiation skills in tremendously interesting manner. Well done!

Tang Eng GeeManagerW.L. Gore & Associates (Pacific) Pte Ltd

Critical Thinking SkillsA most enlightening & entertaining workshop.

Ms Carin LeongDeputy ManagerJTC Corporation

Nanyang Technological UniversityCentre for Continuing Education11 Slim Barracks Rise (off North Buona Vista Road)NTU@one-north campus, Executive Centre #05-01, Singapore 138664Tel: 6790 4212 | Email: cce@ntu.edu.sg

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