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    This article was downloaded by: [University of Derby]On: 03 March 2013, At: 01:05Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House37-41 Mortimer Street, London W1T 3JH, UK

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    Counselling the HIV affected individual: A case studyShelley Gurney

    a

    aDepartment of Psychology, City University, Northampton Square, London, EC1V OHB, UK

    Version of record first published: 27 Sep 2007.

    To cite this article:Shelley Gurney (1995): Counselling the HIV affected individual: A case study, Counselling PsychologyQuarterly, 8:1, 17-25

    To link to this article: http://dx.doi.org/10.1080/09515079508258693

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    Counselling Psychology Quarterly , Vol. 8, No.

    1 1995 pp. 17-25

    SYMPOSIUM

    ON

    MEDICAL COUNSELLING

    Counselling

    the

    HIV

    affected

    individual:

    a case

    study

    SHELLEY

    GURNEY

    Department

    of

    Psychology, City Univers i ty, North am pton Square ,

    London EC1 V

    OHB,

    UK

    ABSTRACT

    Th e literature on HIV disease has largely centred on the virus biological, psycholog-

    ical and social impact o n the infected individua l. There

    is

    however, an increasing recognition of the

    impact of this virus and the extent

    to

    which it reaches beyond the infected person an d ajhects partners,

    families, f i e n d and carers. This

    focus,

    f iom a family systems perspective, on the impact of illness

    Rolland, 1994 and death WaLrh McG oldrick, 1991 , attempts to give attention to both the

    immediate and

    long

    te rn effects on nuclear and extended fa mi ly members, whilst the work

    of

    Bor,

    Miller Goldman

    1992

    specifically offers a fam ily systems approach to psychotherapy fo r people

    affected by HIV. The following case is an illustration of the complex and challenging issues

    encountered in working with a n affected fa mi ly member and the w ay in which a range of feelings

    depending on the unique meaning of the releationship and its loss for each member and the

    implications of the death for the fam ily unit i s experienced Wals h McG oldrick, 1991).

    Background

    information

    Mrs R, is a 4 year old woman of Scottish origin. At the age of seventeen she

    travelled to Cornwall to take holiday employment, where she met her husband and,

    as a result, remained in Cornwall and did not return to Scotland to finish her

    education.

    She had little contact with her family, as she thought they would

    disapprove of her lifestyle, until she mamed and became more settled. The couple

    now have a

    19

    year old daughter who lives close by with her boyfhend and a 17 year

    old son who lives at home and is in full-time education. Her husband has a

    27

    year

    old son Gerald) from a previous marriage who has always had close contact with

    them but lives in Cornwall. Gerald has an

    AIDS

    diagnosis.

    Mrs Rs father died two years ago, her mother continues to live in Scotland with

    Mrs

    Rs

    older sister. She also has an older brother who lives in Australia.

    Following the failure of his business four years ago, Mr R became severely

    depressed and has been unemployed since. The family suffered financial difficulties

    and as

    a

    result the relationship became very strained. The couple separated for a

    temporary period

    18

    months ago. However

    Mrs

    R has continued to take responsi-

    bility for the family, has been in constant contact and visited regularly and has also

    taken a full-time job to pay off the debts incurred. Recently Mrs R and her husband

    0951 5070/95/010017 09 1995 Journals Oxford Ltd

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    18

    Shelley

    urney

    wanted to live together again but discovered that her return to the family home

    would be financially disadvantageous because of the loss of welfare benefits. The

    couple continue to be officially separated but Mrs R has spent increasing periods at

    the family home and currently cares for Gerald who is wheelchair-bound and visiting

    the family from Cornwall. She believes her husband is not

    fit

    to provide this care in

    his current depressed state.

    The telephone has been disconnected for non-payment and Mrs R is concerned

    that they will not be able to stay in touch with Gerald during the terminal stages of

    his illness.

    Referral and assessment

    h4rs

    R

    approached me directly for an appointment at her GPs suggestion. Although

    her GP practice employed a counsellor the implication was that a specialist HIV/

    AIDS

    counsellor might be able to offer advice or information relating to the problem

    with her stepson.

    Mrs

    Rs

    primary purpose in coming to me was to seek practical support and

    financial assistance. In this respect she was typical of clients presenting for coun-

    selling in a medical context where both medical and non-medical concerns are

    recognized and seen as appropriate Abel Smith et al . 1989) and many patients are

    living in difficult circumstances, often with quite insoluble health or social prob-

    lems Weinman Goulston, 1991).

    Whilst recounting her situation she became extremely distressed, expressing her

    sense of being completely overwhelmed and hopeless in the face of what seemed to

    be an insoluble problem. She said that she couldnt cope anymore and was

    frightened of cracking up. She felt extremely confused and unstable in her emo-

    tions and her GP had referred her to a psychiatrist.

    Mrs

    R

    made reference to the transition period in her life and her sense of

    impending loss; with her children gaining independence and separating she feared

    being left alone without a relationship, no longer needed b y her children and

    therefore without a role and a future. She was also anxious about the effect t ha t

    Geralds impending death might have on her husband. She particularly stressed the

    absence of the telephone which increased her sense

    of

    isolation since she felt it

    denied her access to support and communication with Gerald.

    It was important at this time to both acknowledge her needs and disabuse her

    of expectations which were inappropriate and impossible to fulfil. Mearns

    Thorne, 1988, p.

    100) I

    therefore clarified my role as counselling psychologist and

    suggested that

    a

    social worker might respond to the practical and financial aspect of

    her problems. At the same time I reflected back her feelings of being overwhelmed

    by the enormity and complexity of the situation and her distress. My aim was to

    show empathic understanding which would have the effect of defusing a crisis, of

    slowing down the pace and relieving to some extent the crippling sense of anxiety

    and dread which the client may be undergoing Mearns Thorne, 1988, p. 104).

    I

    offered to see Mrs R again to explore some of the issues she had raised in this

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    Counselling HZV aflected individuals 19

    session and we agreed an appointment time for the following week.

    I

    explained that

    the content of the session would remain confidential.

    The clients sense of urgency and confusion about expectations and role meant

    that the initial contract was a very simple agreement to meet again. Bond 1993)

    suggests that contracts become more elaborate and specific as the counselling

    relationship

    is

    clarified.

    Assessment

    and

    contract

    My assessment was that

    Mrs R

    was presenting with issues relating to both actual and

    anticipatory

    loss

    and change which are often typical to the person in crisis. Her

    psychological state reflected Caplans 196 1) definition of the disorganization and

    upset that results when customary coping behaviour and problem-solving methods

    seem ineffective.

    My dilemma was whether

    a

    person-centred approach would be effective for a

    client clearly presenting with a form of conflict or confusion which might require a

    more problem solving focus, rather than desiring exploration for personal develop-

    ment and growth, an issue which Hudson-Allez 1994) identifies as common to the

    context of counselling in general practice.

    At her second appointment

    Mrs R

    spoke with much sadness of the losses she

    had experienced over the past

    two

    years-the death of her father, the death of the

    family dog, the loss of her husband, both psychological, in his depression, and

    physical, in their subsequent separation, her children due to their growing indepen-

    dence, and the self-imposed loss of the family home. Again she expressed despon-

    dency and despair-she had nothing left in her life, she felt alone and didnt know

    what was happening to her or what she should do; it seemed pointless carrying on

    and she felt useless. She became very distressed, and again expressed fears that she

    was cracking up since she had always been able to cope before. She mentioned she

    had now received

    a

    psychiatric appointment and her ambivalence about this. She

    stated she would prefer to continue seeing me since it was helpful to talk to someone

    who understood her situation and did not treat her as if she was crazy.

    This feedback affirmed my belief that at our previous interview

    I

    had estab-

    lished the basis of

    a

    therapeutic alliance and that the client felt received and

    understood sufficiently to be able to express her emotions.

    I

    also understood that my

    own sense of being overwhelmed by the situation was empathic and that the client

    was offered the security of knowing that although he may feel desperate and lost in

    his world the counsellor will be someone who remains reliable and coherent, as well

    as sensitive Mearns L Thorne, 1988). I shared my concern about working with

    someone who had been referred elsewhere. We made

    a

    further appointment where

    we would renegotiate our contract once

    I

    had clarified the psychiatric referral with

    the GP.

    Following this session

    I

    contacted the

    GP

    who told me that

    Mrs R

    had been in

    contact with the surgery for over 12 months, she was experiencing symptoms related

    to a gynaecological problem and had been referred for hospital treatment. The GP

    had offered her regular appointments to monitor her well-being and had finally

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    20 Shelley urney

    diagnosed depression. She had refused anti-depressant medication and the

    GP

    suggested a psychiatric referral and

    a

    referral to a specialist H N service in view of

    the situation with Gerald. The GP agreed it would be appropriate for Mrs R to see

    me for counselling on

    a

    regular basis in place of psychiatric intervention.

    h4rs R came to the third session full of feelings of anger and despair. She had

    contacted the duty social worker who had said she could not, as a carer, have social

    work SUPPOR, and had offered her a list of AIDS charities who might help to

    reconnect the telephone. Each of these had stated t ha t they only offered financial

    help to people infected with IV and therefore she did not qualify for financial

    support. Mrs R was angry with the social worker for wasting her time and also

    despairing. I reflected to Mrs R the degree of responsibility she was taking for

    finding a solution to this and other problems. She agreed but was frightened that

    unless the money was found the family would disintegrate and she would be left with

    nothing.

    Having clarified earlier concerns we negotiated a contract. I restated that a

    counselling psychologist would not offer her practical support but hoped she might

    be able to support herself and regain a sense of control over her situation if she were

    able to express and clarify her thoughts and feelings. We agreed to meet at a regular

    time for one hour on a weekly basis and to review the contract at the end of three

    months. Mrs R understood the boundaries of confidentiality extended to my staff

    team and supervisor and that I would not discuss her case with her GP or any other

    person without her express permission.

    Case formulation

    My formulation was that

    Mrs

    Rs crisis arose from

    a

    threat to her self-concept based

    on conditions of worth. Conditions of worth entail not only internalized evaluations

    of how an individual should behave but also how they should feel about themselves

    if they perceive that they are not the way they should be.

    In order to gain acceptance and approval Mrs R had adopted the dual role of

    carer and provider both as a parent and as a partner. She also perceived herself as

    strong and independent having always been able to cope with the struggle to bring

    up a family on limited means. In the current circumstances she perceived herself as

    both a failure and as useless since this role was now threatened. In addition she was

    experiencing strong feelings of anger and resentment which conflicted with this

    self-concept.

    The anxiety and stress caused by the threat to the self-concept or ideal self)

    had been further intensified by Geralds illness and the anticipatory loss which raises

    feelings that Rolland

    1

    99

    1)

    has identified as separation anxiety, existential alone-

    ness, sadness, disappointment, anger, resentment, guilt, exhaustion and desperation.

    The awareness of the possibility of death within the family brings in a reality which

    challenges the immortality of the family and the anticipated loss had further eroded

    Mrs Rs self-concept. As a woman, she was also responding to a societal role in

    which she would accept primary caretaker responsibilities and would be more

    prone to attributions involving blame, shame or guilt, a view echoed by Walsh

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    Counselling

    HZV

    affected individuals

    21

    McGoldrick 1989) who see women as having been socialized into assuming the

    major role in dealing with the social and emotional tasks of bereavement, from the

    expression of grief to care-giving for the terminally

    ill

    My decision to use a person centred approach was based on

    Mrs

    Rs

    confusion

    about the different emotions she was experiencing in relation to her multiple losses,

    that this confusion was affecting her ability to think clearly and rationally and her

    feelings and emotions seemed out of control. My purpose was to focus on and

    explore her feelings in order that she could develop more awareness and begin to act

    in

    a

    way which was more congruent with the feeling she was experiencing Murga-

    troyd, 1985).

    Subsequent sessions

    Mrs R

    continued to attend for counselling. During the three month period she

    attended her psychiatric appointment and as

    a

    result was referred to an occupational

    therapy centre where she accessed social work support. The financial difficulties

    increased when she sustained a further loss as her income was reduced as a result

    of

    an injury at work. She described living a hand to mouth existence and was constantly

    worried about how the family would survive. Geralds condition improved during

    this time and he returned to Cornwall.

    In the next two sessions

    Mrs R

    seemed more positive. She had exploded with

    anger at her husband and described herself as having gone completely mad. She

    was now embarrassed at having lost control in this way but felt relieved and more

    sane now that she had released all that tension. This episode seemed to have a

    positive effect on her husband who was shocked into action and for the first time

    showed concern about the situation and her own physical and emotional state.

    She announced that she intended to keep her appointment with the psychiatrist.

    My response was that she should choose the treatment she felt was most helpful and

    that we could discuss this after the appointment. This episode raised my original

    doubts about using

    a

    non-directive facilitative style. However in group supervision

    I concluded that the client was exploring her options and right to exercise choice

    over her

    own

    healing process.

    Following

    this

    we renegotiated our contract and met on

    a

    fortnightly basis. Mrs

    R

    was referred to an occupational therapist and was finding practical support but

    needed more time for the numerous appointments this required. I perceived this as

    positive;

    Mrs

    R was taking charge of her situation, reconciling the apparent paradox

    between stress management and a non-directive therapeutic approach discussed by

    Clarke 1994).

    As

    a counselling psychologist I became increasingly a companion in

    her progress towards problem-solving.

    It was in this session she disclosed that both she and her husband had been

    addicted to heroin but had never injected the drug) at the time of their marriage

    and had kicked the habit through their

    own

    willpower. She thought that this

    experience had created

    a

    fear of dependency and a reluctance to seek help. In

    making this connection she had become aware of the link between her past

    experience and current behaviour.

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    22 Shelley

    Gurney

    At this point the counselling process had reached a critical stage. It seemed that

    our relationship had established and developed enough trust for Mrs R to share

    secrets and discuss taboo subjects. In the next three sessions she began to disclose

    previously unspoken and unacknowledged feelings. She expressed anger and resent-

    ment towards Gerald and his illness, which she had previously denied since these

    were unacceptable emotions and resulted in painful guilt feelings. Blueglass 1986)

    has noted that the stress caused by responding to both the patients and the familys

    demands can lead to guilt, anger and resentment directed at the patient but often

    unexpressed. This was further evidence for me of the conflict between Mrs Rs real

    and ideal self. She also began to recognize the deep feeling of disappointment in her

    husband who she felt had let her down through his depression, and began to

    recognize the conflict between her own needs and responses to loss dependency)

    and her self-concept of independence and coping.

    For the first time she acknowledged that she no longer wanted to be competent

    and coping. I believe that offering Mrs R a genuine and accepting relationship

    challenged the guilt and self-rejection she was experiencing as a result of her failure

    to fulfil self-imposed conditions of worth and was leading to an acceptance of herself

    as vulnerable and in need of support:

    It is only when the client begins to value himself . that real movement

    can take place . this first self-valuing is the direct outcome

    of

    sensing the

    counsellors valuing of them and accepting that such

    an

    attitude is possible.

    Mearns Thorne, 1988, p. 62).

    As she moved through the stages of process described by Rogers 1951) Mrs R

    experienced herself as deteriorating. Prior to this crisis she had been in

    a

    state of

    psychological fixity with her problems and feelings unrecognized. She had come to

    counselling exhibiting but not owning her feelings and had progressed to

    a

    point

    where they were more fully expressed and experienced in the present and she was

    beginning to accept them and recognize some of the contradictions within herself.

    As Sutton 1989) remarks:

    Sometimes the relief of sharing strong or unacknowledged feelings may

    itself markedly reduce the misery and hopelessness with which people

    come. Sometimes there may be minimal relief because the difficulties have

    no solution. They come with personal tragedies overlaid with financial

    problems, with relationship difficulties exacerbated by disadvantages of

    housing environment, and with private miseries compounded by mental

    and physical illness.

    In supervision I raised again my doubts about using a person-centred approach since

    Mrs R exhibited all the features of the cognitive triad in depression-a negative

    perception of herself, her situation and the future which had been activated by both

    actual and anticipated loss Beck, 1976). I wondered whether a cognitive approach

    would have been more helpful. I was aware that I was finding it difficult to stay with

    Mrs

    Rs

    despair and hopelessness, wondering whether the core conditions I endeav-

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    Counselling

    HZV

    affected individuals

    23

    oured to offer were sufficient for change to take place and whether this mirrored her

    own doubts about the process.

    In consequence I introduced the cognitive theory of depression focussing

    specifically on cognitive distortions.

    h4rs

    R

    identified very quickly with the concepts

    of dichotomous thinking, catastrophizing and personalisation and after this

    session often referred to the fact that she was able to identify and check her

    automatic negative thoughts and found

    it

    helpful as a strategy for monitoring and

    checking her anxiety. In this instance I had become an expert in the relationship

    but had not directed the therapy, rather I had offered an informative intervention

    which the client had chosen to adopt as a helphl strategy.

    In the tenth session Mrs

    R

    developed the theme of disappointment further

    through talking of her fathers illness and death. Her father had developed senile

    dementia about four years prior to his death and as a result had lost the ability to

    care both for himself and, by implication, for her. h4rs

    R

    had always relied on an

    image of her father as strong, capable and independent and had espoused these

    qualities herself. She felt both betrayed and abandoned by her father and recognized

    that this pattern had repeated itself when her husband became depressed and again

    in

    Geralds off-time illness.

    Mrs R

    remarked later that she had found this session difficult, that she had been

    upset for days afterwards having re-experienced the trauma of her fathers illness and

    its

    subsequent impact on her. She had felt angry, seeing me as responsible for this

    distress but afterwards had been able to look at photographs and videos of her father

    for the first time since the funeral and had regained an image of him as he was rather

    than as he had become due to his illness. She then showed me photographs of the

    family home and members of her family including her father. Her fear that the

    family would deteriorate dissipated as she recounted various events they had

    participated in together.

    Subsequently Mrs

    R

    made a number of significant decisions. She decided to

    apply for medical retirement on the basis of her injury. She no longer regarded the

    injury

    as a

    loss of ability but as a way of releasing herself from her commitment to

    work and the compulsion to provide financial support for the family. She started

    attending physiotherapy once she made this decision. Furthermore she decided to

    pursue an offer of independent housing, having concluded that she no longer needed

    to define herself through her husband and family and recognizing a more congruent

    desire for independence.

    Mrs

    R

    expressed anxiety about finishing the counselling at

    a

    time when she felt vulnerable and in

    a

    state of transition; it was agreed to extend

    the

    contract for

    a

    further eight sessions with the focus on ending this relationship.

    Conclusion

    Geralds illness occurred at a time when

    Mrs R

    and her family were particularly

    vulnerable due to multiple and concurrent losses; unresolved issues relating to illness

    and loss which had remained unacknowledged were triggered by the presence of

    a

    chronic and life-threatening illness.

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    24 Shelley

    urney

    By acknowledging her losses and experiencing the emotions associated with

    them

    Mrs

    R assimilated feelings of vulnerability and dependence, previously denied,

    into her self-concept, thus becoming more congruent with her ideal self and

    increasing self-acceptance.

    My

    conclusion is

    t ha t

    the continued commitment to

    the

    person-centred approach was beneficial and reconfirmed for me that:

    ...

    it is the client who knows what hurts, what directions to go, what

    problems are crucial, what experiences have been deeply buried ...

    Rogers, 1

    9

    6 1

    The counselling processwt Mrs

    R

    has helped me to understand that it is possible

    and indeed desirable to adopt a flexible approach when working with clients,

    particularly those who present in crisis and extreme distress. Furthermore

    I

    have

    recognized that it is appropriate to have

    a

    range of strategies and approaches to

    respond to the expressed needs of the client and as a result have increased

    confidence to explore the integration of other therapeutic strategies where appropri-

    ate whilst at the same time preserving an essentially person-centred approach.

    This case highlights the impact of H N disease beyond the infected individual

    and its effect on the family:

    Strong emotions may surface at different moments, including mixed feel-

    ings of anger, disappointment, helplessness, guilt and abandonment the

    multiple meanings of any death are transformed throughout the life cycle

    as they are experienced and integrated with life experiences, including

    other losses. Walsh McGoldrick, p.

    9)

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