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Online Conference
June 17th and 18th 2015
WWW.COLLAB365.EVENTS
Cortana Analytics ou comment Office 365 peut rendre vos données plus intelligentes
Nicolas GeorgeaultNegotium Technologies
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Nicolas GeorgeaultNegotium Technologies
Email : [email protected] : @ngeorgeault
CIO & Solution Architect20 years of experience in IT8 with SharePoint6 as a SharePoint Server MVPCo-author of Microsoft SharePoint Server 2010 and 2013 French books
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AgendaWhat is Cortana Analytics ?Understand the business valueUse your corporate data in CortanaExtend Cortana to business applications
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What is Cortana Analytics ?
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CAS Capabilities
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How are customers using it?
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From data to decisions and actions
Action Decision
Interactive dashboardsWhy did it happen?
PredictionsWhat will happen?
RecommendationsWhat should I do?
Decision automation
Decision support
Data
Value
Static reportsWhat happened? Manual process
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Accelerating the speed of business
Historical data
Reactive
People and processes
Proactive
Predictions
Decision Automation
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Cortana Analytics Suite
DATA
Business apps
Custom apps
Sensors and devices
ACTION
People
Automated Systems
INTELLIGENCE
Cortana Analytics
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Cortana Analytics Suite
Personal Digital Assistant – Cortana
Perceptual Intelligence
Preconfigured Solutions
Dashboards and Visualizations
Machine Learning and Analytics
Big Data Store
Information Management
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Cortana Analytics Suite
Business ScenariosRecommendations,
customer churn,forecasting, etc.
Perceptual IntelligenceFace, vision
Speech, text
Personal Digital Assistant
Cortana
Dashboards and Visualizations
Power BI
Machine Learning and Analytics
Azure Machine Learning
Azure HDInsight (Hadoop)
Azure Stream Analytics
DATA
Business apps
Custom apps
Sensors and devices
INTELLIGENCE ACTION
People
Automated Systems
Big Data Stores
Azure Data Lake
Azure SQL Data Warehouse
Information Management
Azure Data Factory
Azure Data Catalog
Azure Event Hub
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Why Cortana Analytics
Analytics that enables action Predict | Prescribe | Automate
Perceptual Intelligence See | Hear | Read
Fast and flexible Preconfigured solutions | Use all your data | One simple subscription
Secure and scalable Elastic scale | Security, privacy, and compliance | R, Python, Hadoop
Tried and tested innovation Cutting edge technology | Continuous improvement
Personal Digital Assistant Helpful | Natural interaction | Proactive
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Understand the business value
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Cortana Analytics scenarios
Pay for performance
Operational efficiency
Smart buildings
Predictive maintenance
Supply chain management
Lifetime customer value
Personalized offers
Product recommendation
Fraud detection
Credit risk management
Customer Acquisition
Cross-sell and upsell
Loyalty programs
Marketing mix optimization
EXAMPLE SOLUTIONS
Sales and marketing
Finance and risk
Customer and channel
Operations and workforce
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Cortana Analytics Key VerticalsRetail
Industry Overview• $22 trillion global revenue ($4.7 trillion U.S.)
• 4% annual growth rate
• 3.7 million businesses
• 42 million employees
Industry Trends• Commerce anywhere, anytime
• Personal and in context
Scenarios • Sales & Marketing: Demand Forecasting
• Customer & Channel: Personalized Offers
Healthcare
Industry Overview• $2 trillion spent in U.S./year on healthcare• 5,754 hospitals with >36 million patients• Hospital readmissions cost ~$41 billion/year• ACA new regulations for Medicare/Medicaid
Industry Trends• Payments based on patient outcome• Government monitoring hospital readmissions
and number of hospital-acquired conditions
Scenarios • Customer & Channel: Patient Outcomes • Operations & Workforce: Operational Efficiency
Financial Services
Industry Overview• 7.9% of US Economy• $1.2 trillion revenue• 12% revenue growth rate• 5.9 million employees
Industry Trends• Understanding customer behavior• Cybersecurity• Taking banking “mobile”• Proactive regulatory compliance
Scenarios• Finance & Risk: Risk & Compliance • Sales & Marketing: Personalization
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Example overall data flow
Stream Analytics
TransformIngest
Web logs
Present & decide
IoT, Mobile Devices etc.
Social Data
Event Hubs HDInsight
Azure Data Factory
Azure SQL DB
Azure Blob Storage
Azure Machine Learning
(Fraud detection etc.)
Power BI
Web dashboards
Mobile devices
DW / Long-term storage
Predictive analytics
Event & data producers
Analytics Platform Sys.
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Differentiate your app with voice commands
Delight your users with natural interactions
Increase user engagement Increase productivityIncrease discovery
Cortana Analytics scenarios
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Use your corporate data
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Office 365 connectionFirst releaseAPI ConnectionsOffice Graph
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Windows 10 Devices
Extensible to third parties connectors
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Extend Cortana to business applications
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Azure Data FactoryFully managed service to support orchestration of data movement and processingConnect to relational or non-relational data that is on-premises or in the cloudSingle pane of glass to monitor and manage data processing pipelines.Publish to Power BI
No SQL
DB
Blob
C#
MapReduce
Trusted dataBI & analytics
HivePig
Stored Procedures
VM
Azure Machine Learning
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Azure Machine LearningML Algorithms are best of breed and embrace OSS• MS + R + Python + BYOAML Studio for productive development• Faster experiments results in faster improvements• Visual Workflows & ML ExperimentsML Operationalization to remove deployment friction• Build entire ML Apps & Deploy as Cloud APIsML Gallery• Provide ML applications like apps in an ‘app store’• Publish/consume APIs in a 2 sided marketHelp organizations eliminate undifferentiated heavy lifting
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Azure Data CatalogA metadata repository that allow users to register, enrich, understand, discover, and consume data sourcesDelivers differentiated value thoughData source discovery; rather than data discovery Support for data from any source; Structured and unstructured, on premises and in the cloudPublishing, discovery and consumption through any toolAnnotation crowdsourcing: empowering any user to capture and share their knowledge.This, while allowing IT to maintain control and oversight
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Azure SQL Data Warehouse ServiceA relational data warehouse-as-a-service, fully managed by MicrosoftScales to petabytes of data, based on massively parallel processing architecture First elastic cloud data warehouse with enterprise-grade capabilities and dynamic pause
Elastic scale & performance
Scales to petabytes of data
Massively parallel processing
Instant-on compute scales in seconds
Query relational & non-relational
Saas
Azure
PublicCloud
Office 365Office 365
Get started in minutes
Integrated with Azure ML, Power BI & ADF
Enterprise-ready
Powered by the Cloud
Market Leading Price & Performance
Simple billing compute & storage
Pay for what you need, when you need it with dynamic pause
Bring DW to the Cloud without rewriting
AzureAzure
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Example #EnterpriseBrain
Stream Analytics
TransformIngest Present & decide
Resources affectation, etc.
Event Hubs HDInsight
Azure Data Factory
Azure SQL DB
Azure Blob Storage
Azure Machine Learning
Correlation and regression
Power BI
Web dashboards
Mobile devices
DW / Long-term storage
Predictive analytics
Event & data producers
Analytics Platform Sys.
Tasks, Support ticketing, etc.
Billing, Resource planning, etc.
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Let’s speculate about the future
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The future of intranet?
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+
The future of intranet?
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Global Rollout Roadmap Event Hubs, ADF, AML, ASA, HDI and Power BI in GA Azure Data Catalog, Azure SQL DW and Azure Data Lake in preview
Q2 FY16 Cortana Analytics Suite offer available to transactAll services in 5 regions (Central US, East US, South Central US, North Europe and Australia East)ADF, ASA, ADC, HDI, SQL DW available additional 7 regions, serving 50+ countries ASA, SQL DW in national clouds (India, Germany, China)
H2 FY16AML, ADC and ADL available in additional 4 regionsRoadmap TBD for others in national and government clouds
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Preconfigured Solutions
Customer Churn Product Recommendation Sentiment Analysis
From zero to finished, analytical apps and scenariosPre-Configured Solutions designed to help customers jumpstart the creation of analytics solution
Allows customers to accelerates the process of building analytical apps
Go from zero to sample app in minutes, from sample app to finished solution in a week
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Additional resourcesGithub Cortana voice command samplehttps://github.com/Microsoft/Windows-universal-samples/tree/master/cortanavcds
Cortana Analytics Workshop 2015 - AI: Assistive Intelligencehttps://channel9.msdn.com/events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15/AI-Assistive-IntelligenceMarcus Ash
https://msdn.microsoft.com/en-us/library/windows/apps/dn974233.aspxMSDN Design Guidelines for extending Cortana
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Additional resources
Cortana Analytics Suite micrositehttp://www.Microsoft.com/cortanaanalytics
Cortana Analytics Workshop 2015: The Future of Analyticshttp://www.youtube.com/watch?v=At7uGZc37zsJoseph Sirosh, CVP Information Management & Machine Learning
Cortana Analytics Workshop 2015https://channel9.msdn.com/Events/Cortana-Analytics-Suite/CA-Suite-Workshop-10-11SEP15Sessions and Tutorials
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Stay tuned for more great sessions …