Corporate Social ResponsibilityCorporate Social Responsibility from a Financial Sector Perspectivefrom a Financial Sector Perspective

CSR & Sustainable Competitiveness, Chisinau, October 2009

• …supporting the community is not just morally sound but good for business as well (ACLEDA, Cambodia)

• …information on ways to diminish negative environmental impact is facilitated to our customers (FINDESA, Nicaragua)

• Profit, People, Planet: our Footprint (XAC Bank, Mongolia)

• objectives go beyond profit, to “changing lives” (Reliance, Gambia)

CSR Reporting

Top 250 companies of the Global Fortune 500

CSR and Financial Institutions

A Bank is also an enterprise•Internal CSR (operations)•External CSR (core business, portfolio)

‘the government should take care of it’‘we have other problems in our country’‘our clients are not polluting’‘nobody is asking’

WAKE UP: there are opportunities!!!

Triodos Bank

Integrated sustainability in all its activities

Triodos Bank

Depositors - Lenders interdependence

Depositors understand how the bank is using their moneyBorrowers feel supported

Triodos Bank makes this ‘ visible’

Advice to banks

• See the opportunities

• Value the relationship with and between your customers

Depositor > Bank > Borrower

• Be pro-active, transparent: Report

Advice to SMEs

• Educate and Involve your Bank: you help them see the business case for sustainability

• Remember: banks need credibility back – they need you!