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Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Dear Valued Vendor, Attached is our updated comprehensive Corporate Domestic Routing Guide for Charming Shoppes Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) This Routing Guide provides information on Store Construction Materials, Fixtures, Visual, Marketing and Store Operations Supply Orders. This Routing Guide is effective with all orders received beginning June 20, 2012. The purpose of the Routing Guide is to clearly define what our requirements and expectations are in order for you, our valued vendor, to ship and deliver products to Charming Shoppes Inc. store projects and retail store locations nationwide. To assist you in this endeavor, we offer the full support of our Vendor Communication Department. Our associates will ensure your receipt of this Routing Guide and more importantly, they will be available to help you develop a complete understanding of the terms and conditions set forth in this document. Thank you for your cooperation. Sincerely, Corporate Transportation and Strategic Procurement
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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TABLE OF CONTENTS
PAGE INTRODUCTION 3 Vendor Role 3 TRANSPORTATION 4 Truck Driver Hours of Service 5 Routing Instructions 5-6 New Stores 7 Terms of Shipment 7 Bills of Lading 8 VICS Bill of Lading 9-10 Small Package Shipments 11 UPS Domestic Ground Transit Maps 12
LTL Shipments 13 Truckload Shipments 14 Blanket Wrap Shipments 15 GENERAL PACKAGING INSTRUCTIONS 16 Carton Labeling/Markings 16 Label Placement 16-17 General Packing Procedures 17 Pallets 17
Packing List 18 Transportation/Shipping Information 19 DISTRIBUTION CENTER/CONSOLIDATOR LISTING 20 PROCUREMENT AND ACCOUNTS PAYABLE 21 RETURN of NON-MERCHANDISE PROCEDURES 21 CSI TELEPHONE DIRECTORY 22
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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INTRODUCTION
This manual is provided as an overview of the basic requirements related to Not for Resale shipments. We require compliance to all requirements. Each section will explain the basic requirements accordingly. The CSI Corporate Supply Chain Management Group ( a fully owned subsidiary of Ascena Retail Group, Inc.) will be responsible for establishing routing policies and auditing for adherence to routing instructions on shipments where any of the following brands pay part or all of the freight.
LANE BRYANT FASHION BUG CATHERINES
LANE BRYANT OUTLET
We encourage you to make several copies of this document and distribute them to the appropriate individuals within your organization. Please visit our Web site www.csivendormanual for updates to this manual. If you have specific questions on any section, please contact the individual or specific area of responsibility listed within that section. The Corporate Transportation Group is the only source authorized to grant exceptions or clarify instructions relative to shipping and routing. Instructions received from any other source whether written or verbal, which deviate from the standard routing/shipping guidelines are not valid and will not be honored unless specifically communicated on the Purchase Order.
VENDOR ROLE
Optimize the overall shipment plan, tender freight to approved carriers. All materials must be shipped in time to reach final destination by required due date. Follow and adhere to our Transportation Routing Guide instructions for shipping goods. Provide packing lists and ensure cartons and pallets are labeled. All packaging must be appropriate to protect goods in transit.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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TRANSPORTATION
This Routing Guide and the following transportation instructions in this document are solely for Store Construction Materials, Fixtures, Visual, Graphic and Store Operations Supply Orders. In order to maximize efficiency, the instructions in this guide must be followed and the authorized Preferred Carriers must be utilized. The Corporate Transportation Dept of Charming Shoppes, Inc. reserves the right to institute a charge back policy when the vendor consistently displays Non-Compliance to our terms and conditions. In addition to following our Routing Guide, please adhere to the following general guidelines:
Provide itemized details for your shipment on all Bills of Lading. Accurate and specific information prevents misdirection of shipments and aids in the tracking process.
All cartons and weights shipped on one day from one location to one “ship to” location must be combined on one master Bill of Lading. Purchase order and carton count by shipment must be on the master Bill of Lading.
Ship the goods to the “ship to” address designated in our purchase order. Check our Routing Guide to verify whether the volume you are shipping (by weight or cube)
meets the volume trailer load weight requirements. If the volume of your shipment does not meet the volume routing (overweight) requirements,
use the preferred carrier for your ship point and weight or carton breaks. Please schedule an appointment with the proper freight carrier at least 3 business days in advance of the date you wish to ship.
Any shipment routed via LTL (Less Than Truckload) must not exceed 1000 cubic feet in volume (or use more than 10 pallet positions if pallets have been authorized for your specific shipment). Any charges by a freight carrier exceeding cubic capacity and weight limits will be assessed back to the vendor.
As a normal course of business Charming Shoppes, Inc does not allow air shipments! They are by exception only and must be authorized by Strategic Procurement Department. Unauthorized air shipments may result in a full freight charge back plus an administrative fee.
Expedited / Time Critical shipments must be authorized by Strategic Procurement Department. Unauthorized expedited or time critical shipments may result in a full freight charge back plus administrative fees.
If you encounter problems arranging a carrier pick up, call the Corporate Transportation Department for assistance.
Do not prepay freight and add charges to the merchandise invoice. We review our routing instructions regularly, either to meet our changing needs, or take
advantage of changes within the transporting industry.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Truck Driver Hours of Service The FMCSA (Federal Motor Carrier Safety Administration) released new regulatory requirements pertaining to Hours of Service for truck drivers which was updated as of December 2011. The major area of concern for CSI and its vendor partners is that all driver activities (such as loading, waiting on paperwork, counting cartons, etc.) now count as “on the clock” time. The new rules also decrease the driver’s total allowed consecutive work hours by one and do not allow “off the clock” time, as before. Due to the resulting loss of driver productivity, carriers have increased accessorial charges for (but not limited to) loading, unloading, driver detention, etc. There is also the possibility that a carrier may refuse to pick up freight from a particular shipper (vendor) if that company has a history of consuming too much of the driver’s allotted time relating to those non-driving tasks. CSI’s shipping standard is and remains “shipper’s load and count” (SLC). It is incumbent upon the vendor to prepare shipment prior to carrier arrival in order to facilitate the efficient loading and dispatch of carrier. Any and all accessorial fees related (but not limited) to excessive loading time, driver detention, missed or delayed appointments, driver loading and/or counting, etc. will be charged back to the shipper. Rest assured, CSI will continue to negotiate with each of our preferred carriers to receive as much “free” loading time as possible and to keep the fees as low as possible. Vendors who do not cooperate may place themselves in a situation where they will be required to ship the goods at their own expense with their own carriers. With your cooperation, we hope to avoid that potential outcome.
Routing Instructions
This Routing Guide is valid solely for Store Construction Materials, Fixtures, Visual, Graphic
and Store Operations Supply Orders. The current edition of the Routing Guide is available on our Web site.
www.csivendormanual and click on the “Chapter 14 - Not for Resale” link. We recommend you register on-line so that you receive e-mail notifications to changes to
our Routing Guide. Routing instructions contained in the Vendor Partnership Manual supersedes any default
settings found in our Purchase Order. Any routing instructions, including verbal, obtained from the buyer which are contrary to those contained in the Routing Guide must be reflected on all bills of lading, packing lists, invoices and purchase order.
All shipments shipped against a Purchase Order with FOB terms of “Vendor” (Origin) MUST be shipped Freight Collect- 3rd Party Billing.
If any other than the designated carrier and destination is used, and for which you have not obtained authorization, the shipment will be considered FOB Destination and all freight charges will be the responsibility of the vendor.
Irrespective of the FOB and freight payment terms specified in the Purchase Order, Charming Shoppes will not be responsible for merchandise lost or damaged in transit if the instructions contained in the Routing Guide are not followed or a carrier other than one designated in the Routing Guide is used.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Shipments to the wrong destination, will be considered as “FOB Destination” and all freight charges will be charged back to the vendor.
Shipments made to any of the Charming Shoppes locations must provide for an INSIDE DELIVERY and Liftgate Delivery. Bill of Lading MUSt be marked accordingly.
All requests for volume routing must be made three business days prior to the shipment available date. The Volume Routing Form must be emailed to a preferred truckload carrier. The form is available on our web site.
Truckload Carriers
GDS Express Swift Transportation Knight Transportation
[email protected] [email protected] [email protected]
[email protected] [email protected]
[email protected] [email protected]
Truck load carriers require 72 hour advanced notice when scheduling a pick up
Carrier Contact Information
Less Than Truckload
Truckload
YRC GDS Knight Swift
800-610-6500 800-782-6038 or 888-888-1320
800-699-4192 800-533-1715
All volume shipments must have a seal placed on the trailer by the vendor at time of
completion of loading. The seal number must be recorded on the bill of lading.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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New Stores
New store fixtures and materials must ship to the Buyer’s store site address as stated on the purchase order document and arrive at store site per the “Deliver On” date or “Need By” date as printed on the Buyer’s purchase order. Vendor must notify CSI Buyer in the event an unexpected delay of the delivery date is evident. If a Backorder is necessary, Vendor must notify the Buyer immediately and advise new delivery date for the backordered items. Vendors must communicate any changes in delivery dates, contacts, or other pertinent information to the carriers they have scheduled for pick-up.
Claims for Loss or Damage
Irrespective of the FOB and freight payment terms specified in the Purchase Order, CSI will not be responsible for merchandise lost in transit if the instructions contained in the Routing Guide are not followed or a carrier other than one designated in the Routing Guide is used.
If the terms are FOB Origin, Freight Collect: The buyer pays the shipment charge, bears the eventual cost of the shipment, owns the goods in transit and files any loss/damage claim.
If the terms are FOB Origin, Freight Prepaid: The seller pays the shipment charge and bears the
eventual cost, but the buyer owns the goods in transit and files any loss/damage claim.
TERMS OF SHIPMENT Charming Shoppes requires all vendors to comply with the requirements set forth in the Routing Guide. Failure to follow these instructions will serve as your agreement to absorb all of the freight plus an administrative fee. FOB Destination
All shipments which are shipped against a Purchase Order with the FOB terms of “Destination” must be shipped freight prepaid.
FOB Destination terms will require the vendor to be responsible for all in transit losses and damages.
FOB Vendor Origin
All shipments which are shipped against a Purchase Order with the FOB terms of “Vendor” (Origin) must be shipped freight collect – 3rd Party Billing.
If Charming Shoppes is to pay any portion of the freight charges, you must ship collect –3rd Party Billing with carrier(s) named in the Routing Guide unless otherwise authorized by Strategic Procurement or Transportation.
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DATA INTEGRITY IS CRUCIAL TO OPERATIONS. IT MINIMIZES MISDIRECTION OF FREIGHT
AND ENABLES PROPER TRACKING OF SHIPMENTS.
Bills of Lading
A separate bill of lading is required for each shipment. We encourage our vendors to use VICS BOL (sample below for reference).
The bill of lading for each purchase must contain the following information. Complete Supplier Name & Shipping Address Carrier Name Carrier Freight Bill Number – (AWB or Pro#) Time Critical Number (if applicable ) In the Additional Shipper Info field of the Customer Order section of the BOL, put
the Accounting String (found on Purchase Order):
Purchase Order Number
GL Account #
Activity Code e.g. 92661-017419-LBREL4772
Consignee’s Name and Address Terms of Shipment Merchandise Description Separate Description of each Commodity Item / Part Number Ship Date Store Number (s) Total Number of Cartons Shipped per Purchase Order Total Quantities by Part number Total Weight Total Cartons Cube/Density of Shipment Total Number of Pallets (if palletized) Total Carton Count per Skid (if applicable) Seal Number (applicable to volume shipments only)
A BOL (Bill of Lading) must accompany all shipments. Failure to include all required information
as described may result in a chargeback of freight. Under the “Invoicee” or “Billing” section please enter:
Charming Shoppes, Inc Attn: Transportation Payables – SCM Dept. 3750 State Road Bensalem, PA 19020
Expedited shipments to Retail locations must be authorized by Strategic Procurement and INSIDE DELIVERY is always required.
Special instructions must be marked on the bill of lading clearly stating the requirement(s) including Inside delivery, lift-gate if over 150 lbs.
Merchandise must be delivered on the “Deliver On Date” or “Need By Date” on the purchase order.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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BILL OF LADING Page _______
SHIP FROM Name: Bill of Lading Number:
______________________ Address: City/State/Zip: B AR CODE SP ACE FOB:
SHIP TO CARRIER NAME: _______________________________
Name: Location #: __________
Trailer number:
Address: Seal number(s):
City/State/Zip: SCAC: FOB: Pro number:
THIRD PARTY FREIGHT CHARGES BILL TO: Name: B AR CODE SP ACE Address:
City/State/Zip: Freight Charge Terms: (freight charges are prepaid unless marked otherwise)
SPECIAL INSTRUCTIONS: Prepaid ______ Collect _____
3rd Party _____
(check box)
Master Bill of Lading: with attached underlying Bills of Lading
CUSTOMER ORDER INFORMATION CUSTOMER ORDER
NUMBER # PKGS WEIGHT PALLET/S
LIP (CIRCLE
ONE)
ADDITIONAL SHIPPER INFO
Y N 92661-017419-LBREL4772
Y N
Y N
Y N
Y N
GRAND TOTAL
CARRIER INFORMATION HANDLING UNIT
PACKAGE COMMODITY DESCRIPTION LTL ONLY
QTY
TYPE
QTY TYPE
WEIGHT H.M. (X)
Commodities requiring special or additional care or attention in handling
or stowing must be so marked and packaged as to ensure safe
transportation with ordinary care. See Section 2(e) of NMFC Item 360
NMFC # CLASS
RECEIVI NG
STAM P SPACE
GRAND TOTAL
Where the rate is dependent on value, shippers are COD Amount: $
If you do not have the Activity Code, please contact your Strategic Procurement Specialist .
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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required to state specifically in writing the agreed or declared value of the property as follows:
______________________
“The agreed or declared value of the property is specifically stated by the shipper to be not exceeding __________________ per ___________________.”
Fee Terms: Collect: Prepaid: Customer check acceptable:
NOTE Liability Limitation for loss or damage in this shipment may be applicable. See 49 U.S.C. 14706(c)(1)(A) and (B).
RECEIVED, subject to individually determined rates or contracts that have been agreed upon in writing between the carrier and shipper, if applicable, otherwise to the rates, classifications and rules that have been established by the carrier and are available to the shipper, on request, and to all applicable state and federal regulations.
The carrier shall not make delivery of this shipment without payment of freight and all other lawful charges. _______________________________________Shipper Signature
SHIPPER SIGNATURE / DATE
Trailer Loaded:
Freight Counted: CARRIER SIGNATURE / PICKUP DATE
This is to certify that the above named materials are properly classified, described, packaged, marked and labeled, and are in proper condition for transportation according to the applicable regulations of the U.S. DOT.
By Shipper By Driver
By Shipper By Driver/pallets said to contain
Carrier acknowledges receipt of packages and required placards. Carrier certifies emergency response information was made available and/or carrier has the U.S. DOT emergency response guidebook or equivalent documentation in the vehicle.
By Driver/Pieces Property described above is received in good order, except as noted.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Small Package Shipments Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) has selected UPS as its exclusive parcel carrier. Shipments that have a combined weight of less than 150 pounds and are within the size restrictions (defined below in Dim weight & oversized cartons) are to be shipped via UPS Ground Service only using CSI Account. Please email [email protected] for the account number to be used. When filling out small package shipping labels, it is important that you utilize UPS Campus Ship (there is an additional charge if the vendor uses shipping labels outside of UPS Campus ship) and complete the “To (Company)” field on the UPS shipping label with the store number (ex. Lane Bryant #4772). This information should be supplied as “Ship To” on the first page of the Purchase Order.
DO NOT include freight on invoice. All unauthorized freight charges using our vendor billing account numbers will result in a
chargeback to your company. CSI requires that all shipments be shipped via Ground service unless expressly
approved by Procurement or Transportation for expedited service. Written email request to Procurement is required for any approved exceptions. When making shipment by parcel carrier it is incumbent upon the vendor to track
delivery of shipments to destination. Dimensional Weight and Oversized Cartons
Note: Refer to UPS's Rate and Service Guide for additional information on measuring irregularly shaped packages.
Calculate the package dimensions (Dim). Dim = L x W x H If the Dim is under 5184 the package will be charged the actual weight If the cubic size of the package in inches is 5,184 or larger, divide the cubic size by 166
to determine dimensional weight in pounds. The package is charged by the dim weight or the actual package weight – whichever is greater.
You must then calculate package measurement = 2H + 2W + L “Large Package” Surcharge: A shipment is considered a “Large Package” when the
package measurement is over 130 inches in length plus girth (2 x width) + (2 x height) combined exceeds 130 inches, but does not exceed the maximum UPS package size of 165 inches. A “Large Package” is subject to a minimum billable weight of 90 lbs.
You must have approval by the Procurement and Transportation prior to shipping “Large Package” cartons
There is an Additional Handling charge if the longest side of the package exceeds 60” or its second-longest side exceeds 30”. An Additional Handling charge will not be assessed when a “Large Package” Surcharge is applied.
In order to maintain adequate lead time to ensure on time delivery please refer to the Ground Transit Map below or view current map on the UPS web site.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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DOMESTIC GROUND TRANSIT MAPS Origin: Bensalem, PA 19020
Origin: Los Angeles, CA 90023
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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LTL Shipments An LTL shipment is any shipment less than 7500 pounds, does not exceed 1000 cubic feet or
under 10 pallet positions. Please refer to the chart below. Shipments must move as “Prepaid –Bill 3rd Party and bill of lading should read as follows”
Charming Shoppes, Inc. 3750 State Road Bensalem, PA 19020
Attention: Supply Chain Finance Department
When making shipments by common carrier (LTL) it is incumbent upon the vendor to track delivery to destination.
LTL shipments must be packaged and/or palletized in such a way as to prevent damage in transit.
Mark BOL with special instructions if applicable as outlined on the Purchase Order. In the “Additional Shipper Info” field of the Customer Order section of the VICS BOL, put the CSI
Accounting String (find on CSI Purchase Order):
o Purchase Order Number o GL Account # o Activity Code e.g. 92661-017419-LBREL4772
Not sure what kind of shipment you have?
Small Package - if Yes to all:
Less than 150 pounds per package?
Less than 150 pounds total?
All packages are Less than 108" (9 feet) long?
If No to any of the above, check:
Less than Truckload - if Yes to all:
More than 150 pounds, or too large for Small Package?
Less than 7,500 pounds?
Less than 10 pallets (40"x48" pallets) or 10 pallet positions if using oversized pallets?
Less than 1,000 cubic feet?
If No to any of the above, check:
Truckload - if Yes to any:
More than 7,500 pounds?
More than 10 pallet's (40"x48" pallets) or 10 pallet positions if using oversized pallets?
More than 1,000 cubic feet? Please refer to the LTL Transit Matrix when scheduling a pick up with CSI’s designated LTL carrier. Please access the transit matrix via the YRC link below. If you have trouble accessing the link provided, please go to YRC’s website and access “Tools” and “Routing Service Calculator”. https://my.yrc.com/dynamic/national/servlet?CONTROLLER=com.rdwy.ec.rexservicedays.http.controller.DisplayPublicServiceDaysController&DESTINATION=/rexservicedays/serviceDaysPublic.jsp&ERRORDESTINATION=/rexservicedays/serviceDaysPublic.jsp Please note: Do not include the “ship day” and the “delivery day” in your calculations.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Truckload Shipments Truckload shipments are greater than 7500 pounds, over 1000 cubic feet and more than 10 pallet positions.
Please refer to the TL Transit Matrix when scheduling a pick up with CSI’s designated TL carrier.
All requests for volume routing must be made three business days prior to the shipment available date.
Any request for volume routing not received 3 business days prior to the shipment available date may result in vendor chargeback.
All routing requests received after 2:00 PM Eastern Standard Time will be considered received as of the following business day.
All volume shipments must have a seal placed on the trailer by the vendor at time of completion of loading. The seal number must be recorded on the bill of lading.
The Accounting String applies to Truckload shipments and must be noted on the BOL as well. Using Straight BOL – Short Form – put CSI Accounting string in the “Commodity
Description” field Using VICS BOL – put CSI Accounting string in the “Additional Shipper Info” field
Please refer to the TL Transit Matrix below when scheduling a pick up with designated TL carriers.
NORTHEAST REGION: Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey
Knight Transportation / GDS Express
MIDWEST REGION: Wisconsin, Michigan, Illinois, Indiana, Ohio, Missouri, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa
GDS Express / Knight Transportation
SOUTH REGION: Delaware, Maryland, District of Columbia, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Florida, (East South Central) Kentucky, Tennessee, Mississippi, Alabama, (West South Central) Oklahoma, Texas, Arkansas, Louisiana
Knight Transportation / Swift Transportation
WEST REGION: (Idaho, Montana, Wyoming, Nevada, Utah, Colorado, Arizona, New Mexico, Alaska, Washington, Oregon, California, Hawaii
GDS Express / Swift Transportation
Truck load carriers require 72 hour advanced notice when scheduling a pick
up
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Truckload Carriers
GDS Express Swift Transportation Knight Transportation
[email protected] [email protected]
[email protected] [email protected]
m
Blanket Wrap Service Shipments Both the vendor and strategic procurement will determine when Blanket Wrap services are required. Once the decision to ship Blanket Wrap is finalized, the vendor will contact CSI’s approved Blanket Wrap carrier(s) to arrange pickup at least three (3) business days prior to shipment availability. Vendor will be held responsible for all tracking and delivery confirmations if required. CSI Approved Blanket Wrap Carrier Contact Information:
Atlas / Ace Worldwide Moving & Storage
Phone# 610-792-9400 Fax# 610-792-3131 Contact: Kathy Louderback [email protected]
Gary Louderback [email protected]
John Weston [email protected] NOTE: When booking loads via blanket wrap service the Activity Code must be clearly stated on all documentation. If you do not have the Activity Code please contact the Strategic Procurement Dept.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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GENERAL PACKAGING INSTRUCTIONS
Carton Label/Markings CSI requires that each piece of your shipment – regardless of whether there are individual packages or pallets be labeled.
The information must be on the small end of the carton. The markings must be as follows: ship to address, purchase order number, Part number, description of item, store number if applicable, number of cartons.
Please refer to diagram below and additional “Label Placement” guidelines on page 19.
Labels must be a minimum of six (6) inches high and four (4) inches wide. Handwritten carton markings and labels are not permitted. Part Number and purchase order numbers must be in bold print and be a minimum of 20 point
font and must be consistent with detail provided on packing list. Store number when applicable must be in bold print and be a minimum of 30 point font. Vendor/shipper name and address should be on the carton label. Each carton label must be affixed to the carton in such a manner to withstand the normal transit
wear and tear.
Carton Requirements Cartons should be securely sealed with 3” tape seal or equivalent. Packed carton must not exceed 60 pounds.
Label Placement
Crates
From: Address City, State, Zip To: PO# Address Store# (if applicable) City, State, Zip CSI Part # Description Carton 1 of 20
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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Rolls Coils (needs label)
Bags Pails
Bales Reels
Rugs or Carpets Boxes
Bundles
Indicates label placement.
General Packing Procedures
All breakable products must be adequately packaged to prevent breakage during transit. Any merchandise received broken due to inadequate packaging will be deducted from the invoice.
New Stores – Cross Dock Packaging Requirements
No skid overhang (No exceptions). Black stretch film required on all pallets, in addition to the clear stretch film. Stretch film gauge must be 80MM or greater and wrapped around the entire package multiple
times. Pallets
To maximize carton strength, align cartons on the pallet vertically as shown. Secure cartons/goods to pallet with banding (No wire/metal banding allowed under any
circumstance), stretch-wrap, or breakaway adhesive. Stack cartons squarely on the skid with no overhang. Up to 32 percent of the shipping
container’s stacking strength is lost when cartons overhang. For easy access, the carton labels must be placed facing out on the pallet. Porcelain tile must be delivered on standard 40x48 or 48x48 pallets. The pallets must be in
good condition to withstand transit and material handling equipment. Total weight of each pallet is not to exceed 2,000 lbs. If goods are shrink wrapped Insert packing slips into a removable pouch and place it on the
outside of the stretch wrap for easy access.
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Packing List All vendors are required to tender two (2) detailed, legible packing lists with each Purchase Order
shipment at the carton level. Packing list must contain the following information:
Shipper’s Name & Address Consignee’s Name and Address Part Number Purchase Order Number Brand Name and Store Number Units and cartons per part number Total Cartons Total Weight
Insert packing slips into a removable pouch and place it on the outside of the lead carton. The packing list pouch must be placed on the same side of the carton as the carton label. Indicate
“lead carton” on all six sides of the carton. Packing lists pouches must be affixed to cartons in such a fashion as to withstand the normal
transportation movement. If routing dictates that the order is to be shipped via parcel carrier or overnight carrier, a packing
slip is required on the outside of EACH separate carton. If you ship full trailer loads, the lead carton(s) should be the last carton(s) placed on the truck for
easy access at our dock. A second copy must be included with the carrier’s paperwork to be hand delivered to our receiving
department or authorized consolidator.
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TRANSPORTATION/SHIPPING INFORMATION
All shipments must be shipped to the destination indicated on the purchase order. Expedited shipments to Retail locations must be authorized by Strategic Procurement and
INSIDE DELIVERY is required. Special instructions must be marked on the bill of lading clearly stating the requirement(s) e.g.
Inside delivery, lift-gate if over 150 lbs. Merchandise must be received by the “Deliver On” or “Need By” Date on the purchase order,
Job Order or on schedules issued by the Corporate Transportation Department. If expected delivery date can not be met, the buyer must be contacted immediately. It is the responsibility of the vendor to ensure that common carriers or UPS have enough time
for the carrier to schedule an appointment 48 hours in advance of expected delivery date and deliver to the designated destination (DC or Consolidator) prior to that date.
Receiving Appointments All carriers making deliveries direct to the DC’s or 3PL must call at least 72 hours in advance of your “planned” appointment date to request a receiving appointment. Carriers will be required to provide the Receiving Department with:
Description/Job Name Vendor’s Name/Carrier’s Name (if vendor makes appointment) All Purchase Order #’s, part #’s, job #’s Total number of units per PO#, part#, job# Total number of cartons per PO#, part#, job#
Appointments must be made by calling the designated number for each Distribution Center or Consolidator.
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DISTRIBUTION CENTER/CONSOLIDATOR LISTING All Carriers must call for appointments at least 72 hours in advance of delivery
TC Millwork TC Millwork 9901 Blue Grass Road 3433 Marshall Lane Philadelphia, PA 19114 Bensalem PA 19020 Ronnie Kelly Ronnie Kelly 215-245-4210 215-245-4210 Hours of Operation 8:00 AM to 3:30 PM DDS 1040 40th Street SE Grand Rapids, MI. 49508 616-475-8381 Hours of Operation: M-F 7:30AM – 12:30AM Shipping 7:30AM - 5:30PM Receiving 8:00AM – 3:00PM MKM Distribution Services 5304 W. 74th Street Indianapolis, IN 46268 Octavio Mote 317- 334-7900 Hours of Operation: 8:00 AM to 4:00 PM Monday thru Friday White Marsh Distribution Center 10000 Franklin Square Drive White Marsh, MD 21236 Main Number: 410-933-5260 Receiving Appointments: 410-933-5280 Receiving Admin. Manager 443-250-4633 Hours of Operation: 7:00 a.m. to 4:00 p.m. Greencastle Distribution Center 1901 State Highway 240 East Greencastle, IN 46135-0547 Main Number: 765-653-7501 Receiving Appointments: 765-653-7546/7548 Receiving Admin. Manager 765-653-7503/7573 Hours of Operation: 7:00 a.m. to 4:00 p.m. Monday thru Friday
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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PROCUREMENT and ACCOUNTS PAYABLE The requirements set forth here are to be abided by all Suppliers of Charming Shoppes, Inc ( a fully owned subsidiary of Ascena Retail Group, Inc.) and its’ Divisions (Lane Bryant, Fashion Bug, Catherine’s, and Lane Bryant Outlets) Required
1. Purchase Orders should ship complete. If a B/O is required, notify the Buyer immediately. 2. Suppliers must contact the CSI Buyer in the event an unexpected delay of the delivery date
is evident. NOTE: Overages are NOT acceptable, unless agreed by the Buyer and the Purchase Order is revised to accept the difference in advance of the delivery or invoice issuance.
RETURN OF NON-MERCHANDISE INVENTORY FROM STORES SHIPPING BACK TO VENDOR
1. A return is initiated by Strategic Procurement and the Brand after a visual inspection and/or verification of the accuracy of the order is conducted to confirm if the return is necessary.
2. The Strategic Buyer contacts the Vendor who will provide a Return Material Authorization Number (RMA#). The RMA Form will be e-mailed back to Store Ops with the RMA# and shipping instructions.
3. The Strategic Buyer creates an internal CMA/RMA# (Credit Memo).
RETURN OF NON-MERCHANDISE SUPPLIES FROM STORES TO SHIP BACK TO DDS 1. A return is initiated by the Strategic Procurement Buyer after a visual inspection and/or verification
of the accuracy of the order is conducted to confirm if the return is necessary.
2. Details of the return should be provided to DDS customer service at 866-235-5310. DDS will require you to provide the store number, order number, and part number.
3. DDS will provide a (RMA#) Return Material Authorization #. The RMA Form will be e-mailed to
Strategic Procurement with the RMA# and shipping instructions.
4. DDS will issue a credit to the store and send the replacement part.
Charming Shoppes, Inc. ( a fully owned subsidiary of Ascena Retail Group, Inc.) Transportation NFR Routiing Guide 7/20/12
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CORPORATE TRANSPORTATION TELEPHONE DIRECTORY
Corporate
Telephone Email
Bensalem Main Number 215-245-
9100
Domestic Transportation
Carol Seladones Asst.Mgr. Domestic Transportation 215-633-2441 [email protected]
Michele McCorry Project Manager 215-633-4642 [email protected]
Robert Yerkes Asst.Mgr. Domestic Transportation 215-638-6987 [email protected]
Sherry Linson Sr. Mgr Domestic Transportation 215-638-6867 [email protected]
Gemma Fillmore Director Global Transportation 215-638-6673 [email protected]
Procurement
Larry Shelton Sr. Manager Strategic Sourcing 215-638-6966 [email protected]
Wendy Torchio Procurement Coordinator 215-638-6870 [email protected]
Samantha Durning Purchasing Agent 215-638-6795 [email protected]
