85 countries800+ distributorspartnerships with the world’s best brands

the journey has just begun

building enduring partnership

GROUP MISSION

To enable varied business interests with a robust andstate-of-the-time distribution capability grounded on superiorservice, uninterrupted and timely support, scalable to nourish

Our Vision

Provide an uninterrupted and holistic motoring experience by engaging in the business of automotive products and servicesBenchmark ourselves as the state-of-the-art providers of service, quality and value to all stakeholders

external auditing and rating agencies by year end 2012

Our Values

Rooted to Honesty, Integrity, Trust and Dignity, we embrace –Unbiased, non-discriminating behavior in all aspects of our business and interactions

Recognize and reward creative ideas from all quarters of the organization

Where every individual is accountable for the success of the engagement and the organization

T

Transpar

faced many challenges in the vigorous industry. However, thecompany adapted quickly to the market situation by workingclosely with its partners and anchoring itself in a niche for

journey, milestone by milestone, to build a stronger network anda more established foundation. In the same year of its

region, growing consistently in size and geographical coverage.

world-class tires, batteries and lubricants of leading brands inover 80 countries, working closely with 800+ distributors. Itsfinancial stability is unmatched in the industry, transferring thebenefits from its scale of operations to its partners andcustomers.

consistent. A company that plans for its bright future and thrives

be placed before profits.

employees, customers, principals, communities and other stake

envisions the future, it realizes that each destination is yetanother milestone in an enthralling journey.

“We have been with ZAFCO since the time

they came here. Our business is like an

extension of theirs - we are partners in an

industry in which we have evolved together.”

Sojitz Corporation, Japan (Principal)

Where employees feel trusted and involved in thedecision making process – evidenced by institutionalized empowerment

Clear and borderless communication of all aspects ofthe organization (policies, performance, guidelines andprocesses)

Goal oriented, synergistic and positive interaction within and between stakeholders

Through commitment to employees, customers, partners,investors and the environment –

a reflection of commitment

personal values

Mr. Muhammad Hussain, late founder of ZAFCO GROUP, was bornin a small village in India and started his career in trading inBangladesh back in the early 1960’s. Due tosocio-politicalchanges, he was obliged to move to Karachi, Pakistan, where heinitiated the next stage of his business journey. In 1973, hefounded Zafar Corporation, which laid the foundation of theZAFCO Group in Dubai, established in 1993. Under hisleadership ZAFCO emerged as a leading enterprise with adiverse portfolio.

Mr. Muhammad Hussain attributed the success of the Group tovery simple and unshakable business fundamentals. Theseinclude simplicity and transparency in transactions, sincerity andcommitment to promises, and ethics in work and life.Above all, he valued people and relationships – and that, for him,was the bottom-line.

A Message from the new Chairman

It is an honor to write this message from the desk of Late Mr. MuhammadHussain, who served as the beloved Chairman of ZAFCO for 19 memorableyears. Great leaders are remembered by the legacy they leave behind, and inthe case of Mr. Hussain we will always cherish the dedication and passionthat he generously passed on to all the people associated with ZAFCO. Hisworking philosophy was his faith in hard work, helping everyone to growtogether and adherence to business ethics. Following in Mr. Hussain’sfootsteps is both an honor and also an extremely challenging task. May Godrest his soul in peace and guide us all to follow his example.

Growing together is not only a tag line, but it is also an apt description of thejourney ZAFCO has embarked on, right from its inception. The foundations ofour corporate success and strength are our customers, our suppliers and ourteam. A steady and healthy relationship with them is what keeps us intactand has kept us ‘Growing Together’.

In our progress, we have always been mindful that survival and growth intoday’s tough economic climate is only possible if a company keepsreinventing itself. We never cease to evaluate our course of action and makeadjustments whenever necessary to adapt to the new market requirementsand remain competitive. In all this change, our aim remains steady: to offerworld class services to our partners and build the brand equity of worldrenowned brands in every market we operate in. I see immense opportunitiesin our business and there is a long way to go as we, ZAFCO, and our businesspartners stay focused towards achieving the mutual benefit of allstakeholders, including the community and the environment.

I extend my best wishes to all who are connected to ZAFCO in one way or theother. Let’s continue to Grow Together!

Azim YusufzaiChairmanZAFCO Group

corporatesustainabilityAt the highest levels of the organization, we started a newdialogue about values and ethics. Our organizational values ofIntegrity, Collaboration, Accountability, Respect and Excellencedescribes our shared vision of what we stand for – easy to understandand be able to apply to our day-to-day business decisions.Our new Group Mission, Vision and Values statement is a trueembodiment of what we represent.

We plan to stay on a course of profitable, sustainable growth -we intend to keep creating value in a positive way. It is a coursewe can only follow in synergy with our stakeholders. An importantword in the phrase “sustainable, profitable growth” is the word“sustainable”. It is vital to have consistency between short-termgoals and actions and long-term strategies. It is important tobalance the growth of the business and the effectiveness of theway we operate in. Balance does not mean compromise. Rather,keeping an effective balance requires us to stretch and adapt tochanges in our business, in our environment and in the placeswhere we operate. We still see immense opportunities in ourbusiness and a lot remains to be explored. Timely deliveries andservice to customers has never been more important – it is whatour customers expect from us. It is also our renewed commitment– ‘We live in your world’ – to understand their world betterthan anyone else and deliver products and services.

We believe that our people are our biggest asset and we strive toensure that we attract and retain the best talent in the industry.Our employees are encouraged to take risks, to be innovativeand to be duly rewarded for their innovative ideas. Employees aregiven the opportunity to design their own career path and leadthem in the direction they would like to head thus giving themimmense opportunity to take on business ownership. We look atthis as building our future leaders for the organization, as wegrow even bigger into a world-class organization.

Our desire is to demonstrate to all our stakeholders - our customers,investors, employees, business partners and our communitiesat large, the mutual benefits that they share with us in theirassociation with ZAFCO.

corporate milestonesThe efforts and achievements of the company's workforce havebeen recognized by respected industry bodies detailed below:

1996 "ARCO Europa Gold Star Award" from BID (Business Initiative Directions)

1999 "Millionaire Award" from Maersk Sealand

2002 "International Award for Best Performance" from the Council of International Awards

2002 "3rd Place for Tyres & Tubes" from Dubai Ports Customs & Jebel Ali Free Zone Authority

2010 ISO Accreditation

2011 Dubai Customs Gold Accreditation Award

Founded in 1993, ZAFCO is a leading importer & exporter of automotive tires, batteries and lubricants to over 800 customers in 85 countries. Headquartered in the UAE, ZAFCO is perfectly positioned between Europe & Asia to best serve its customers on all four continents. The company owns a state-of-the-art distribution center in Dubai's Jebel Ali Free Zone and boasts the largest tire distribution center in the Middle East region.

In addition, ZAFCO has one of the world's biggest warehousingnetworks with a combined average inventory of more than 1 million tires. ZAFCO’s commitment to the finest quality products is reflected in its portfolio of global brands which includes: Pirelli, Roadstone, Otani, Nitto, Double Coin, MRF & ZEETEX.

Worldwide, ZAFCO employs more than 270 specialized professionals who share the company's ambitions of making it the finest global automotive distributor.

2009 SAP ERP Implementation

Partnerships: The ZAFCO Advantage

r

r r

r r

r

powering performance

“Supply Chain plays a vital role in trade and our efforts at

ZAFCO to maintain a perfect and performing Supply

Chain Division provides our client with a

best-in-class experience, second to none.”

Chief Operating Officer

partners in success

present perfect

Supply-chain management: The ZAFCO Advantage

“As we grow, we never lose sight of the fact that

we are still part of one large family.”

ZEETEX Senior Vice President Sales

ZAFCO with SAP: ‘We are tomorrow-ready!’

Many companies are realizing that SAP solutions havebecome extremely important to their businesses. Thisrealization is arising from the fact that many Fortune 500companies use SAP systems extensively internally for their daily operations and reporting. So what exactly does SAP stand for? It is an acronym for Systems, Applications and Products in data processing. The main business benefit of using SAP is that you get a comprehensive set of integrated, cross-functional business processes.

We at ZAFCO, believe in technology and are prepared for the future technical challenges. By opting for SAP in 2009, we have assured a step ahead in the fast changing software industry. The presence of SAP in more than 120 countries; confirms synchronized support in every system around the globe. We have selected SAP as our trusted partner for long term growth. It is a system which handles all the core needs of the business and provides accurate results.

Some major benefits ZAFCO has received by embracing SAP include:

Aligned Strategies and Operations- All issues are identified for rectification during the project

Enhanced Productivity and Insight- Data is forwarded to others within ZAFCO by efficient work-flows – using internal messages, emails, SMS alerts or other means

Minimized Costs by Increasing Flexibility- As SAP extends its business eco-system by extrapolating transactions, information, and collaborative functions

Reduced Risk- By solving business challenges today

Improved Financial Management and Corporate Governance- Financial and management accounting functionalities combined with business analytics offers us deep visibility within ZAFCO

Optimized IT Spending- We don’t Purchase third party software as SAP optimizes business processes and eliminate high integration cost

forward retail business unit thinking:

Growth: The ZAFCO Advantage

r

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ZAFCO to and the

down to two

ZAFCO and and the to

needed.

ZAFCO and the

and together and the and

sectors.

It that and to

not – to the

“It’s all about commitment. We’ve never gone back on our

word, despite changes in the market scenario. Our

relationships come first.”

General Manager - Retail.

TIRE PURCHASE & INSTALLATIONNOW JUST A CLICK AWAY!

VISIT MYZDEGREE.COM TO BUY TIRES ONLINE.

Martino: becoming part of the family

ZAFCO has entered the retail tire segment in the US in quarter 4 of2011 by acquiring Martino Tires (Miami, USA), a family run chain of automotive service centers which prides itself on providing total automotive care and not just selling tires. It has 5 retail stores and 1 commercial store. All the stores are full tire retail and automotive service centers. Martino Tires is currently dealer of several top international brands of tires like Goodyear / Dunlop, Michelin / BFGoodrich, ZEETEX, Forceum, Accelera and other well-known brands.

Martino Tires has been functioning in the US since 1959 and hasearned the trust of its customers and the confidence of its suppliers.It has highly trained ASE certified technicians and its servicecenters are fully equipped with the latest technology. It is truly arole model for the independent tire dealers and automotive repairshops. It is also the largest Goodyear dealer serving customers inSouth Florida.

We are extremely excited about this new era in ZAFCO’s successfulbusiness evolution and heartily welcome Martino Tires to the ZAFCOfamily!

people first

With over 270 employees in the business, ZAFCO devotessubstantial resources, creativity and brainpower to its employeedevelopment programme. Every employee is considered as anintegral part of the company’s future, and is encouraged toperform to its maximum individual and professional capacity.

Nearly half the company’s staff strength is located in themid-management section, creating opportunities for growth andfuture leadership. ZAFCO implements an interactive employeeappraisal system that charts individual talent, experience andambition, matching this to the roadmap of the company. Thisinturn improves employee satisfaction, productivity andmotivation. ZAFCO provides employees with the opportunity topresent feedback through “Listening to You” surveys. Thesesurveys are then translated into action plans, implemented bywork groups.

Quality training in ISO at all staff levels, stringent safety practicesand a career-oriented leadership programme ensures a workforce

ZAFCO has a high degree of commitment to the communities itoperates in. Recycling of products that it promotes is animportant programme that ZAFCO is dedicated to. ZAFCOintends to integrate this initiative as a policy component across allbusiness initiatives, helping customers and end-users implementpractical ideas to protect their environment.

“ZAFCO respects each and every stake holder; whether

it is the employees, the suppliers, the customers or the

community at large. We believe that you earn respect by

respecting others first. We believe that performance is

the only criteria for success.”

Human Resource Manager

People: The ZAFCO Advantage

best talents

ZAFCO

business

level

Anyone canmake money.We endeavourto make adifference.

Sponsorship of childrenwith special needs

Tree plantation

Blood Donation

Partnership with governmentto set up industry standards

Employee health &

Vehicle safety awarenesscampaign for schools

Natural disaster relief

www.zafco.com

global presence

KARACHIZAFAR ENTERPRISES

Block 6, P.E.C.H.S., Shahrah-e-FaisalKarachi, Pakistan

NEW DELHIZAFCO INDIA PRIVATE LIMITED908 -909, Narain Manzil,23 Barkhamba RoadNew Delhi 110001

MOSCOWJSC “ZAFCO”Riazansky Prospect 39A, 3rd Floor

BANGKOKZAFCO THAILAND

QINGDAOZAFCO INTERNATIONAL (QINGDAO) CO., LTD.

VIETNAM

UZBEKISTAN ALGERIA NIGERIA

SPAIN

DUBAIZAFCO CORPORATE OFFICE

ABU DHABI

ZAFCO SHOWROOM

MIAMIZAFCO International

Florida, USA