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Copyright 2002-2004 Facilitate.com
Beyond Web Conferencing:
How To Create Value With Web Facilitation
www.Facilitate.com
Copyright 2002-2004 Facilitate.com
Are You Making the Most of the Internet?
Email, listservs, news groups
Knowledge management systems to share documents
Web conferencing to share audio, video and presentations
Web facilitation tools
Copyright 2002-2004 Facilitate.com
Web Facilitation Tools Make Meetings Work Better
Giving facilitators powerful tools to make meetings more productive, anywhere anytimeEngaging more employees, suppliers and customers in building solutionsTaking collaborative processes out beyond the bounds of the meeting room
Overcoming barriers of time, distance and cost
Copyright 2002-2004 Facilitate.com
Successful Distributed Meetings Employ The Same Facilitated Process As On-site Meetings
MeetingSubstance
PeopleTools &
Technology
Facilitated Meeting Process
Copyright 2002-2004 Facilitate.com
Web Facilitation Creates New Possibilities for…
Data gathering and idea generationNeeds assessmentGroup problem solving / decision makingStudy groups as part of distance learningFeedback and evaluationsEmployee and customer surveys
Copyright 2002-2004 Facilitate.com
Web Facilitation Tools Include…
Brainstorming
Categorization
Voting and prioritization
Analyzing voting results
Action plans
Chat rooms
Paperless surveys
Flexible tools to support a wide range of groups in both real and
virtual meetings
Copyright 2002-2004 Facilitate.com
Participant Main Screen Easy to use agenda format
Custom Templates
Automatically adjusted as facilitator adds new topics
Copyright 2002-2004 Facilitate.com
Graphic Agenda Example Each graphic agenda item links participant to
a conference topic
Copyright 2002-2004 Facilitate.com
Brainstorming Add ideas
View and build on ideas
Attach web links
Attach documents
Category headings
Copyright 2002-2004 Facilitate.com
Voting / Prioritization Multiple voting methods
Immediate results, tabulated and graphed
Copyright 2002-2004 Facilitate.com
Online Survey Tools Link from any web site
Customize survey format
Monitor results online
Summarize data by demographic categories
Copyright 2002-2004 Facilitate.com
Instant Documentation Print out meeting results
Save to file and distribute to participants
Import into final report
Copyright 2002-2004 Facilitate.com
Opportunities in the Meeting Room and Beyond
Same TimeDifferent Place
Different TimeDifferent Place
Same TimeSame Place
Different TimeSame Place
Time
Place
Copyright 2002-2004 Facilitate.com
Web FacilitationTools in the Meeting Room
Fast paced idea generation and data capture with everyone speaking at once
Shared electronic flip chart allows for interactive discussion
Voting tools speed prioritization and decision making
Instant documentation
Same TimeSame Place
Increased productivity & participation
Copyright 2002-2004 Facilitate.com
AsynchronousEvents
“Suggestion boxes” where people can give their feedback anonymously over a period of time
Meetings where sub-groups work on multiple issues at once
Different TimeSame Place
New ways to collect ideas and feedback
Copyright 2002-2004 Facilitate.com
SynchronousDistributed Meetings
More productive than conference calls, more interactive than web conferencing
Interactive Flip Chart - everyone can “talk” at once
Prioritization and voting for fast decision-making
Instant graphics and documentation
Same TimeDifferent Place
Real time interaction without the travel
Copyright 2002-2004 Facilitate.com
Asynchronous Distributed MeetingsAbility to include a larger population of participants in a collaborative processStakeholdersCustomersSuppliersPublic
Easy access via the Internet
Different TimeDifferent Place
Supplementing face-to-face meetings
Copyright 2002-2004 Facilitate.com
Results of Collaborative Meetings & Surveys
More informed decision making
Faster decisions and problem solving
Greater buy-in to solutionsEmployeesStakeholders
Cost savings from travel and time spent in meetings