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1
Qualifications Pack- PPC Engineer
Contents 1. Introduction and Contacts..……...P1
2. Qualifications Pack………..….........P2
3. OS Units……………..…..........………..P3
4. Glossary of Key Terms.……….…..P18
5. Nomenclature for QP & OS……..P20
technology consul t ing
What are Occupational Standards(OS)?
OS describe what
individuals need to do, know and understand in order to carry out a particular job role or function
OS are
performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding
Contact Us:
ESSCI, New Delhi Electronics Sector Skills Council of India 422, Okhla Industrial Estate, Phase-III, New Delhi-110020 E-mail: [email protected]
SECTOR: ELECTRONICS
SUB-SECTOR: STRATEGIC ELECTRONICS
OCCUPATION: PRODUCTION PLANNING AND CONTROL
REFERENCE ID: ELE/Q6201
ALIGNED TO: NCO-2004/2149.78
Production Planning and Control Engineer: Also called, ‘Production Planner’,
the PPC Engineer prepares a weekly or monthly manufacturing plan based on
interaction with the production, sales and marketing team of the
organisation.
Brief Job Description: The individual at work receives monthly demand data
from the sales team. Based on the demand data, the PPC Engineer plans
procurement of raw material and production schedules for the month.
Personal Attributes: The individual must have the ability to communicate
clearly and resolve problems and think analytically.
EYE ON IT Current Industry Trends
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SOFTWARE Monthly Picks
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Introduction
QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY
Qualifications Pack For PPC Engineer
2
Qualifications Pack Code ELE/Q6201
Job Role PPC Engineer
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Sector Electronics Drafted on 21/02/14
Sub-sector Strategic Electronics Last reviewed on 24/03/15
Occupation Production Planning and Control
Next review date 24/03/16
Job Role PPC Engineer Also called ‘Production Planner’
Role Description
Ensure production requirements are met and products delivered to the customer without delay by drawing up procurement and production schedules to be followed on monthly or weekly basis.
NVEQF/NVQF level
Minimum Educational Qualifications
Maximum Educational Qualifications
5
Diploma
B.E/B.Tech (Mechanical or Electrical)
Training Not Applicable
Experience Not applicable
Applicable National Occupational
Standards (NOS)
Compulsory:
1. ELE/N6201 Develop procurement schedule
2. ELE/N6202 Develop production plan
3. ELE/N9971 Coordinate with others Optional: Not applicable
Performance Criteria As described in the relevant OS units
Job
Det
ails
ELE/N6201 Develop Procurement Schedule
--------------------------------------------------------------------------------------------------------------------
3
Overview
This unit is about planning procurement activities based on product demand and production schedule for the month.
ELE/N6201 Develop Procurement Schedule
4
Unit Code ELE/N6201
Unit Title (Task)
Develop procurement schedule
Description This OS unit is about planning procurement activities based on product demand and production schedule for the month
Scope This unit/ task covers the following:
Receive product demand data from marketing and sales department
Derive a procurement chart based on production plan for future months
Coordinate with the procurement team
Complete documentation
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Receiving demand data
To be competent, the user/ individual must be able to: PC1. interact with the sales team to get quarterly/half yearly product demand
data PC2. inspect the product portfolio quoted by the sales team PC3. identify different components and sub-assemblies needed to meet the
demand requirement PC4. interact with new product development team to understand any new
product launches in the next three to six months PC5. identify new components and sub-assemblies that would be needed for new
product launches PC6. check how much cost would be involved in procuring all the identified
components
Developing procurement schedule
To be competent, the user/ individual must be able to: PC7. based on the demand requirement, plan the sequence of procurement of
various components PC8. take into account lead times that are generally taken in procurement of
standard sub components/assemblies PC9. interact with suppliers to verify lead times, if needed PC10. identify reasons that could come in the way of meeting the procurement
deadlines PC11. make contingency plans to deal with any delays PC12. identify major responsibilities, tasks and persons in charge at each stage PC13. take appropriate steps to resolve differences in customer requirement and
procured product specification, when necessary
Coordinating with procurement team
To be competent, the user/individual must be able to: PC14. identify any delays in procurement process on time and take corrective
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ELE/N6201 Develop Procurement Schedule
5
actions PC15. discuss ease of procuring any new components required PC16. involve the procurement team in every stage of procurement schedule
development and have their consent PC17. get written agreement from procurement team to stick to the schedule
developed PC18. interact with the procurement department from time to time to monitor
progress with respect to the schedule PC19. help procurement team in selection of right vendors
Completing documentation
To be competent, the user/ individual must be able to: PC20. enter in to the register or on computer, details of the procurement schedule
developed PC21. receive acceptance from procurement department on time PC22. record and report any issues in the procurement process as and when they
arise
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to understand: KA1. company’s policies on: incentives, personnel management and vendor
management KA1. company’s code of conduct KA2. importance of individual’s role in the work flow KA3. organisation culture and typical vendor profile KA4. company’s reporting structure KA5. company’s documentation policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. principles and methods of manufacturing KB2. electrical and mechanical modules and components used in the production
process of products manufactured at the factory KB3. time lead necessary for procurement of different components and sub-
assemblies KB4. material consumption, i.e., product type and quantity, at each stage of
manufacturing process KB5. prices of different products/components utilised in the manufacturing
process KB6. various factors that could cause delay in procurement of components and
corrective measures to be taken KB7. sequence of production and duration of each activity of production process KB8. likely impact of delay in procurement of various components KB9. how different production environments and scales of production are likely to
affect the procurement schedule KB10. who should copies of the schedule be given to and when KB11. factors that should be included as part of the procurement schedule KB12. who to inform about any changes in the procurement schedule KB13. how to manage and delegate responsibilities amongst others in the team KB14. the importance of maintain records and reports of historical schedules KB15. how to communicate with members of the procurement team
ELE/N6201 Develop Procurement Schedule
6
KB16. documents and procedures involved in the schedule development process KB17. how to make use of sources of information on prices of different
components
Skills (S)
A. Core Skills/
Generic Skills
Reading and writing skills
The individual on the job needs to know and understand how to: SA1. record the procurement schedule information on a register SA2. to read job sheet, process, production schedules, machine operation
manuals
B. Professional Skills
Interpersonal skills
The individual on the job needs to know and understand how to: SB1. collaborate with members from other departments in the organisation such
as procurement, production SB2. listen carefully and comprehend problems communicated by the
procurement team
Communication skills
The individual on the job needs to know and understand how to: SB3. communicate clearly with procurement team members in order to avoid
confusion SB4. educate purchase team about possible effects of delay in procurement SB5. communicate in local language SB6. be polite and patient with all colleagues
Behavioural skills
The individual on the job needs to know and understand: SB7. importance of punctuality and reducing absenteeism SB8. significance of effective work delegation amongst reporting sub ordinates SB9. importance of maintaining work integrity and avoiding malpractices SB10. how to handle emotions and avoid unpleasant work situations SB11. importance of being patient and courteous at all times
Reflective thinking
The user/individual on the job needs to know and understand how to: SB12. improve work processes SB13. reduce repetition of errors
ELE/N6201 Develop Procurement Schedule
7
NOS Version Control
NOS Code ELE/N6201
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 21/02/14
Industry Sub-sector Strategic Electronics Last reviewed on 24/03/15
Next review date 24/03/16
ELE/N6202 Develop Production Plan
--------------------------------------------------------------------------------------------------------------------
8
Overview
This unit is about planning production activities based on product demand for the quarter.
ELE/N6202 Develop Production Plan
9
Unit Code ELE/N6202
Unit Title (Task)
Develop production plan
Description This OS unit is about planning production activities based on product demand for the quarter or month.
Scope This unit/ task covers the following:
Receive product demand data from marketing and sales department
Develop a production plan
Coordinate with the production team
Complete documentation
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Receiving demand data
To be competent, the user/ individual must be able to: PC1. interact with the sales team to get quarterly/half yearly product demand
data PC2. inspect the product portfolio quoted by the sales team PC3. identify different components and sub-assemblies needed to meet the
demand requirement PC4. interact with new product development team to understand production
process and duration of activities for any new products developed PC5. identify new components and sub-assemblies that would be needed for new
product launches PC6. check how much cost and time would be involved in the production process
Developing production plan
To be competent, the user/ individual must be able to: PC7. ensure that all the information required to develop the plan is available PC8. identify clearly finished product required by the customer PC9. based on the demand requirement, plan the sequence of production
activities PC10. identify clearly output of each department or work area PC11. take into account lead times that are generally taken in procurement of
standard sub components/assemblies PC12. estimate the amount of time and resources that would be needed at each
stage of production PC13. confirm with each work area, the availability of necessary resources PC14. make realistic estimates of time needed at every stage PC15. identify reasons that could come in the way of meeting the production
deadlines PC16. make contingency plans to deal with any delays PC17. identify major responsibilities, tasks and persons in charge at each stage
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ELE/N6202 Develop Production Plan
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PC18. take appropriate steps to resolve differences in customer requirement and manufactured product
Coordinating with production team
To be competent, the user/individual must be able to: PC19. identify any delays in production process on time and take corrective actions PC20. involve the production team in every stage of plan development and get
their written consent PC21. check with appropriate person that no process is wrongly interpreted PC22. interact with the production department from time to time to monitor
progress with respect to the schedule PC23. identify possible issues such as insufficient resources and take immediate
corrective action
Completing documentation
To be competent, the user/ individual must be able to: PC24. obtain approval of superior on time PC25. inform superior about any possible delays or other issues on time PC26. enter in to the register or on computer, details of the production plan
developed PC27. share the plan with all necessary stakeholders and obtain consent, if needed PC28. receive acceptance from production department on time PC29. record and report any issues in the production process as and when they
arise
Knowledge and Understanding (K)
B. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know and understand: KA1. company’s policies on: incentives, personnel management and vendor
management KA2. company’s code of conduct KA3. importance of individual’s role in the work flow KA4. organisation culture and typical vendor profile KA5. company’s reporting structure KA6. company’s documentation policy
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. principles and methods of manufacturing KB2. activities and sub activities involved in various stages of manufacturing and
their approximate duration KB3. electrical and mechanical modules and components used in the production
process of products manufactured at the factory KB4. material consumption, i.e., product type and quantity, at each stage of
manufacturing process KB5. prices of different products/components utilised in the manufacturing
process KB6. various factors that could cause delay in production and corrective measures
to be taken KB7. sequence of production and duration of each activity of production process KB8. likely impact of delay in procurement of various components on production KB9. how different production environments and scales of production are likely to
ELE/N6202 Develop Production Plan
11
affect the production plan KB10. different types of resources such as labour, machine and material KB11. impact of resource usage on profitability KB12. techniques of controlling quality KB13. how to maximise productivity at each stage of production KB14. range of methods, equipment involved in the production process KB15. who should copies of the production plan be given to and when KB16. factors that should be included as part of the production plan KB17. who to inform about any changes in the production plan KB18. how to manage and delegate responsibilities amongst others in the team KB19. the importance of maintain records and reports of historical schedules KB20. how to communicate with members of the production department KB21. documents and procedures involved in the schedule development process KB22. how to make use of sources of information on prices of different resources
Skills (S)
C. Core Skills/
Generic Skills
Reading and writing skills
The individual on the job needs to know and understand how to: SA1. record the production plan information on a register SA2. to read job sheet, process, production schedules, machine operation
manuals
D. Professional Skills
Interpersonal skills
The individual on the job needs to know and understand how to: SB1. collaborate with members from other departments in the organisation such
as procurement, production SB2. listen carefully and comprehend problems communicated by the production
team
Communication skills
The individual on the job needs to know and understand how to: SB3. communicate clearly with members of the shop floor in order to avoid
confusion SB4. educate production team about possible effects of delay in the manufacturing
process SB5. communicate in local language SB6. be polite and patient with all colleagues
Behavioural skills
The individual on the job needs to know and understand: SB7. importance of punctuality and reducing absenteeism SB8. significance of effective work delegation amongst reporting sub ordinates SB9. importance of maintaining work integrity and avoiding malpractices SB10. how to handle emotions and avoid unpleasant work situations SB11. importance of being patient and courteous at all times
ELE/N6202 Develop Production Plan
12
Reflective thinking
The user/individual on the job needs to know and understand how to: SB12. improve work processes SB13. reduce repetition of errors
ELE/N6202 Develop Production Plan
13
NOS Version Control
NOS Code ELE/N6202
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 21/02/14
Industry Sub-sector Strategic Electronics Last reviewed on 24/03/15
Next review date 24/03/16
ELE/N9971 Coordinate with Others
------------------------------------------------------------------------------------------------------------
14
Overview
This unit is about the individual’s level of communication with colleagues and other departments within the organisation. It determines the ability to work as a team member to achieve the required deliverables on schedule.
ELE/N9971 Coordinate with Others
15
Unit Code ELE/N9971
Unit Title (Task)
Coordinate with colleagues
Description This OS unit is about communicating with colleagues and seniors in order to achieve smooth work flow
Scope This unit/ task covers the following:
Interact with supervisor or superior
Interact with co workers
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Interacting with supervisor
To be competent, the user/ individual must be able to: PC1. understand work requirements, targets and incentives PC2. learn about new product models, their features and functions PC3. report problems identified in the field PC4. escalate customer concerns that cannot be handled on field PC5. resolve personnel issues PC6. receive feedback on work standards and customer satisfaction PC7. communicate any potential hazards at a particular location PC8. meet given targets PC9. deliver work of expected quality despite constraints PC10. Have feedback from a happy and satisfied customer
Interacting with coworkers
To be competent, the user/ individual must be able to: PC11. resolve inter-personnel conflicts and achieve smooth workflow PC12. receive spares from tool room or stores PC13. deposit faulty modules and tools to stores PC14. pass on customer complaints to colleagues in a respective geographical area PC15. assist colleagues with resolving field problems PC16. clearly demarcate roles of each team member
Knowledge and Understanding (K)
A. Organizational Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know and understand: KA1. company’s policies on: incentives, delivery standards, and personnel
management KA2. importance of the individual’s role in the workflow KA3. reporting structure
B. Technical Knowledge
The individual on the job needs to know and understand: KB1. how to communicate effectively KB2. how to build team coordination
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ELE/N9971 Coordinate with Others
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Skills (S) [Optional]
A. Core Skills/
Generic Skills
Teamwork and multitasking
The individual on the job needs to know and understand how: SA1. to deliver product to next work process on time
B. Professional Skills
Decision making
The individual on the job needs to know and understand: SB1. how to report potential areas of disruptions to work process SB2. when to report to supervisor and when to deal with a colleague depending
on the type of concern
Reflective thinking
The individual on the job needs to know and understand: SB3. how to improve work process
Critical thinking
The individual on the job needs to know and understand: SB4. how to spot process disruptions and delays
ELE/N9971 Coordinate with Others
17
NOS Version Control
NOS Code ELE/N9971
Credits(NVEQF/NVQF/NSQF) [OPTIONAL]
TBD Version number 1.0
Industry Electronics Drafted on 21/02/14
Industry Sub-sector Strategic Electronics Last reviewed on 24/03/15
Next review date 24/03/16
Qualifications Pack For PPC Engineer
18
Keywords /Terms Description
Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.
Function Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS.
Sub-function Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.
Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.
Occupational Standards (OS)
OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.
Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.
National Occupational Standards (OS)
NOS are occupational standards which apply uniquely in the Indian context.
Qualifications Pack (QP) QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’
Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.
Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.
Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.
Knowledge and Understanding
Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard.
Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
D
efin
itio
ns
Qualifications Pack For PPC Engineer
19
Core Skills/ Generic Skills
Core skills or generic skills are a group of skills that are the key to learning and working in today’s world. These skills are typically needed in any work environment in today’s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles.
Keywords /Terms Description
NOS National Occupational Standard(s)
NVQF National Vocational Qualifications Framework
NSQF National Qualifications Framework
NVEQF National Vocational Education Qualifications Framework
PPC Production Planning and Control
QP Qualifications Pack
Acr
on
yms
Qualifications Pack For PPC Engineer
20
Annexure
Nomenclature for QP and NOS
Qualifications Pack
[ABC]/ Q 0101
Occupational Standard An example of NOS with ‘N’
[ABC] /N0101
Q denoting Qualifications Pack Occupation (2 numbers)
QP number (2 numbers)
9 characters
N denoting National Occupational Standard Occupation (2 numbers)
OS number (2 numbers)
9 characters
Back to top…
[Insert 3 letter code for SSC]
[Insert 3 letter code for SSC]
Qualifications Pack For PPC Engineer
21
The following acronyms/codes have been used in the nomenclature above:
Sub-sector Range of Occupation
numbers
Passive Components 01 - 10
Semiconductors 11 - 20
PCB Manufacturing 21 - 30
Consumer Electronics 31 - 40
IT Hardware 41 - 50
PCB Assembly 51 - 55
Solar Electronics 56 - 60
Strategic Electronics 61 - 65
Automotive Electronics 66 - 70
Industrial Electronics 71 - 75
Medical Electronics 76 - 80
Communication Electronics 81 - 85
PCB Design 86 - 90
LED 91 - 95
Sequence Description Example
Three letters Industry name ELE
Slash / /
Next letter Whether QP or NOS Q
Next two numbers Occupation code 01
Next two numbers OS number 01
Qualifications Pack For PPC Engineer
22
CRITERIA FOR ASSESSMENT OF TRAINEES
Job Role PPC Engineer QP # ELE/Q6201 Sector Skill
Council Electronics Sector Skills Council of India
Guidelines for Assessment: 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 4. Individual assessment agencies will create unique evaulations for skill practical for every student at each examination/training center based on this criteria 5. To pass the Qualification Pack , every trainee should score a minimum of 70% in every NOS 6. In case of successfully passing only certain number of NOS's, the trainee is eligible to take subsequent assessment on the balance NOS's to pass the Qualification Pack.
Marks Allocation
Element Performance Criteria Total
Marks Out Of Theory
Skills Practica
l
ELE/N6201 Develop procurement schedule
Receiving demand data
PC1. interact with the sales team to get quarterly/half yearly product demand data
100
4 2 2
PC2. inspect the product portfolio quoted by the sales team 4 2 2
PC3. identify different components and sub-assemblies needed to meet the demand requirement
4 2 2
Qualifications Pack For PPC Engineer
23
Marks Allocation
Element Performance Criteria Total
Marks Out Of Theory
Skills Practica
l
PC4. interact with new product development team to understand any new product launches in the next three to six months
4 2 2
PC5. identify new components and sub-assemblies that would be needed for new product launches
4 2 2
PC6. check how much cost would be involved in procuring all the identified components 4 2 2
Developing procurement
schedule
PC7. based on the demand requirement, plan the sequence of procurement of various components
5 2 3
PC8. take into account lead times that are generally taken in procurement of standard sub components/assemblies
5 2 3
PC9. interact with suppliers to verify lead times, if needed 6 2 4
PC10. identify reasons that could come in the way of meeting the procurement deadlines 6 2 4
PC11. make contingency plans to deal with any delays 6 2 4
PC12. identify major responsibilities, tasks and persons in charge at each stage 6 2 4
PC13. take appropriate steps to resolve differences in customer requirement and procured product specification, when necessary
6 2 4
Coordinating with
procurement team
PC14. identify any delays in procurement process on time and take corrective actions 4 2 2
PC15. discuss ease of procuring any new components required 4 2 2
PC16. involve the procurement team in every stage of procurement schedule development and have their consent
4 2 2
PC17. get written agreement from procurement team to stick to the schedule developed 4 2 2
PC18. interact with the procurement department from time to time to monitor progress with respect to the schedule
4 1 3
PC19. help procurement team in selection of right vendors 4 2 2
Completing documentation
PC20. enter in to the register or on computer, details of the procurement schedule developed
4 1 3
PC21. receive acceptance from procurement department on time 4 1 3
Qualifications Pack For PPC Engineer
24
Marks Allocation
Element Performance Criteria Total
Marks Out Of Theory
Skills Practica
l
PC22. record and report any issues in the procurement process as and when they arise 4 1 3
TOTAL 100 40 60
ELE/N6202 Develop production plan
Receiving demand data
PC1. interact with the sales team to get quarterly/half yearly product demand data
100
3 1 2
PC2. inspect the product portfolio quoted by the sales team 3 1 2
PC3. identify different components and sub-assemblies needed to meet the demand requirement
3 1 2
PC4. interact with new product development team to understand production process and duration of activities for any new products developed
3 1 2
PC5. identify new components and sub-assemblies that would be needed for new product launches
3 1 2
PC6. check how much cost and time would be involved in the production process 3 1 2
Developing production plan
PC7. ensure that all the information required to develop the plan is available 4 2 2
PC8. identify clearly finished product required by the customer 4 2 2
PC9. based on the demand requirement, plan the sequence of production activities 4 2 2
PC10. identify clearly output of each department or work area 4 2 2
PC11. take into account lead times that are generally taken in procurement of standard sub components/assemblies
4 2 2
PC12. estimate the amount of time and resources that would be needed at each stage of production
4 2 2
PC13. confirm with each work area, the availability of necessary resources 4 2 2
PC14. make realistic estimates of time needed at every stage 4 2 2
PC15. identify reasons that could come in the way of meeting the production deadlines 4 2 2
PC16. make contingency plans to deal with any delays 5 2 3
PC17. identify major responsibilities, tasks and persons in charge at each stage 4 2 2
Qualifications Pack For PPC Engineer
25
Marks Allocation
Element Performance Criteria Total
Marks Out Of Theory
Skills Practica
l
PC18. take appropriate steps to resolve differences in customer requirement and manufactured product
4 1 3
Coordinating with production
team
PC19. identify any delays in production process on time and take corrective actions 3 1 2
PC20. involve the production team in every stage of plan development and get their written consent
3 1 2
PC21. check with appropriate person that no process is wrongly interpreted 3 1 2
PC22. interact with the production department from time to time to monitor progress with respect to the schedule
3 1 2
PC23. identify possible issues such as insufficient resources and take immediate corrective action
3 1 2
Completing documentation
PC24. obtain approval of superior on time 3 1 2
PC25. inform superior about any possible delays or other issues on time 3 1 2
PC26. enter in to the register or on computer, details of the production plan developed 3 1 2
PC27. share the plan with all necessary stakeholders and obtain consent, if needed 3 1 2
PC28. receive acceptance from production department on time 3 1 2
PC29. record and report any issues in the production process as and when they arise 3 1 2
TOTAL 100 40 60
ELE/N9971 Coordinate with others
Interacting with supervisor
PC1. understand work requirements, targets and incentives
100
7 4 3
PC2. learn about new product models, their features and functions 7 4 3
PC3. report problems identified in the field 7 4 3
PC4. escalate customer concerns that cannot be handled on field 7 3 4
PC5. resolve personnel issues 6 2 4
PC6. receive feedback on work standards and customer satisfaction 6 2 4
PC7. communicate any potential hazards at a particular location 6 3 3
Qualifications Pack For PPC Engineer
26
Marks Allocation
Element Performance Criteria Total
Marks Out Of Theory
Skills Practica
l
PC8. meet given targets 6 2 4
PC9. deliver work of expected quality despite constraints 6 2 4
PC10. Have feedback from a happy and satisfied customer 6 2 4
Interacting with coworkers
PC11. resolve inter-personnel conflicts and achieve smooth workflow 6 2 4
PC12. receive spares from tool room or stores 6 2 4
PC13. deposit faulty modules and tools to stores 6 2 4
PC14. pass on customer complaints to colleagues in a respective geographical area 6 2 4
PC15. assist colleagues with resolving field problems 6 2 4
PC16. clearly demarcate roles of each team member 6 2 4
TOTAL 100 40 60