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OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was
founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated
banks, with an Aa1 rating from Moody’s. It was ranked by Bloomberg Markets as the world’s strongest bank in 2011.
OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and
transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC Bank’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has a network of over 500 branches and representative
offices in 15 countries and territories, including more than 400 branches and offices in Indonesia that are operated by its subsidiary,
Bank OCBC NISP.
OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest insurance group in Singapore and Malaysia by assets. Its asset
management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia. Private
banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted
“Outstanding Private Bank in Asia Pacific“ by Private Banker International.
For more information, please visit www.ocbc.com
BOARD OF DIRECTORS
Dr Cheong Choong Kong
Chairman
Mr Bobby Chin
Mr David Conner
Mrs Fang Ai Lian
Mr Lai Teck Poh
Mr Lee Seng Wee
Dr Lee Tih Shih
Mr Colm McCarthy
Professor Neo Boon Siong
Dato’ Ooi Sang Kuang
Mr Quah Wee Ghee
Mr Pramukti Surjaudaja
Dr Teh Kok Peng
Mr Patrick Yeoh
NOMINATING COMMITTEE
Mrs Fang Ai Lian
Chairman
Dr Cheong Choong Kong
Mr Lai Teck Poh
Mr Lee Seng Wee
Professor Neo Boon Siong
EXECUTIVE COMMITTEE
Dr Cheong Choong Kong
Chairman
Mr Bobby Chin
Mr David Conner
Mr Lee Seng Wee
Mr Patrick Yeoh
AUDIT COMMITTEEMr Bobby Chin
Chairman
Mr Colm McCarthy
Professor Neo Boon Siong
REMUNERATION COMMITTEE
Mrs Fang Ai Lian
Chairman
Dr Cheong Choong Kong
Dr Lee Tih Shih
Professor Neo Boon Siong
RISK MANAGEMENT COMMITTEE
Mr Patrick Yeoh
Chairman
Dr Cheong Choong Kong
Mr David Conner
Mr Lai Teck Poh
Mr Colm McCarthy
Mr Pramukti Surjaudaja
SECRETARY
Mr Peter Yeoh
REGISTERED OFFICE
65 Chulia Street
#09-00 OCBC Centre
Singapore 049513
Tel: (65) 6318 7222 (Main Line)
Fax: (65) 6533 7955
Email: [email protected]
Website: www.ocbc.com
SHARE REGISTRATION OFFICE
M & C Services Private Limited
138 Robinson Road #17-00
The Corporate Office
Singapore 068906
Tel: (65) 6228 0505
AUDITORS
KPMG LLP
16 Raffles Quay #22-00
Hong Leong Building
Singapore 048581
Tel: (65) 6213 3388
PARTNER IN CHARGE OF THE AUDIT
Ms Lee Sze Yeng
(Year of Appointment: 2011)
Corporate Profile
Corporate Information
Design & Produced by: Sedgwick RichardsonPrinted by: Medialink Printing Services Pte Ltd
Contents
OUR VALUES
CustomersWe listen to our customers and understand their needs. We build enduring relationships with them by delivering superior products and quality service.
PeopleWe treat each other fairly and with respect. We support our colleagues and invest in their development to help them realise their full potential. We recognise and reward outstanding performance.
TeamworkWe, as team members, actively support each other across the organisation as we work towards our common purpose. As individuals, we expect total responsibility from ourselves.
IntegrityFair dealing is the basis of our business. We assume everything we do is in full public view.
Prudent Risk TakingWe are prudent risk takers because our customers rely on us for safety and soundness.
EffectivenessWe actively invest in infrastructure, process improvement and skills to lower our delivery costs. We do the right things right the first time, on time, every time.
OUR PURPOSE
We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.
Our Purpose & Our Values Inside Front Cover
Letter to Shareholders 04Financial Highlights 08Board of Directors 10Principal Officers 14New Horizons III 182011 Report Card 19Operations Review 21Corporate Social Responsibility 28Corporate Governance 33Additional Information Required under
the SGX-ST Listing Manual 44Capital Management 45Risk Management 47Basel II Pillar 3 Risk Disclosure 57Financial Report 61 Management Discussion and Analysis
Financial Statements
Group’s Major Properties
Ordinary/Preference Shareholding Statistics 175Investor Reference 180Further Information on Directors 182International Network 187Financial Calendar 189Notice of Annual General Meeting 190Proxy Form 195
Corporate Profile and Information Inside Back Cover
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