contact 2-2013

FORDFIRST VIRTUAL TEST COMPLETED SUCCESSFULLY

TRENDSTALL & CLEAN: MEGACITIES UNDER SCRUTINY

HOT AIRTHERMOGRAPHY FLIGHTS SHOWLEAKS

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Content / Editorial02 contact 2.13

THE FUTURE NEEDSVISIONS

DESPITE THE APPARENT LIMITS on growth, the fact is that the increasing number of people on this planet are consuming ever more electricity, water and many other resources. We will soon be eight billion people and, for the fi rst time in our history, the majority of us will live and work in megacities. These are huge challenges, but there are solutions. For example, there are visionaries who dream up modern, structured worlds in which to live and work, as our interview with future researcher Matthias Horx shows. Architects and researchers turn ideas into reality. New materials, for example, allow our cities to grow upwards when space on the ground begins to run out. I fi nd looking into the future very exciting and promise that you will learn lots of interesting facts about how we might live in the future (from page 4).Talking of using resources: using a bird's eye view, we can now see better than ever where poor building insulation is wasting energy. You can see this in our report on thermography airplanes – they detect weak points across entire cities (page 20). Greater effi ciency is even

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KNOWLEDGE

04 Hot topic: Megacities How the way is being paved today for metropo-lises that are good places to live tomorrow

10 Hot topic: Mobility Traffi c and transport in the city of tomorrow

12 Hot topic: Smart grids Intelligent electricity networks ensure optimum supply

16 Final examination

From brakes to indicators – every part of a car needs to be inspected: The future lies in tests in the laboratory

28 Secure businessesInformation technology is booming. How can we control IT risks?

PEOPLE

09 Hot topic: ImaginationFuture researcher Matthias Horx on the beautiful new city of the future

18 Crashes for a good causeMichael Schirrwagen from Ford reveals how a virtual inspection works

22 No phoenix from the ashesMore and more people are missing work due to stress. Jürgen Fischer from Axel Springer Verlag is bucking the trend – an interview

30 Visions drive develop-

ments forwardProf. Dr.-Ing. Johann-Dietrich Wörner speaks openly about the privatiza-tion of space travel

REGIONS

20 A city sees redAn airplane mercilessly uncovers leaked heat across an entire city

26 Flow of germsAn OR with perfect hygiene takes the latest technology and expertise

SPOTLIGHT

14 Silver medal in interna-tional competition for contact, medical check-up for offshore workers and more news

Dr.-Ing. Manfred Bayerlein, CEO of TÜV Rheinland AG.

possible where you would least expect it: in crash tests on cars. New vehicles have to jump large numbers of legal hurdles before making it to the manufacturer's showrooms – for our safety. We use Ford as an example to show you how this can now be done with less time, mate-rial and money. We are working together with the automotive manu-facturer to bring improvements that can save lives onto the roads more quickly (page 16).Psychological strains at work are a real taboo – an issue that companies do not like to talk about. But Axel Springer Verlag, one of Germany's largest publishing houses, is more open, and revealed to us the solu-tions the company has developed for its staff (page 22).

I hope you enjoy reading this issue and learn a lot from it.

THE CITY OF THE FUTURE offers quality of life: It is green due to its parks, tree-lined avenues and garden oases. It is clean thanks to the energy-effi cient buildings, softly-humming electric cars and a well thought-out transport infrastructure. Its intelligent electricity grids and supply networks provide three times as many inhabitants with

utilities than today using the same amount of raw ma-terials. The city of the future offers cultural complexity and fl exible jobs, making it both attractive and creative. The very latest communication and data networks make personal contact and networking easy. Life, work, culture and recreation all take place in one location. City plan-

MEGACITY – CITY OF TOMORROW

Visionary design:

New building materials enable new forms.

04 contact 2.13Featured Topic Future City

ners trained around the world have already developed a new urban design for these cities of the future, bringing nature back into city centers with visionary architecture. Model solutions are already available. In Freiburg (Ger-many), former barracks have been transformed into the Quartier Vauban: an attractive and family-friendly city

district for more than 5,000 residents with only low-en-ergy houses and equipped with solar technology almost throughout. Or take the futuristic eco-city Masdar City near Abu Dhabi in the United Arab Emirates for example. This exemplary model of a city is completely CO2-free and is supplied exclusively with renewable energies.

By 2030, about two thirds of humanity will live in cities and be responsible for nearly 80 percent of greenhouse emissions. Having said that, sustainability in megacities is not a pipe dream. Learn more about the latest scenarios of the future:

> SMART THINK TANK – Megacities are highly complex and

multi-layered networks. Scientists, industry and practitioners

are researching and testing solutions for tomorrow today.

> SMART CITY – Energy-efficient buildings and intelligent infra-

structure, electricity grids and supply networks make cities of

millions clean and good places to live.

> SMART FUTURE – Future researcher Matthias Horx sees the

creative city as a place where living, working and recreation

come together.

05contact 2.13 Future City Featured Topic

THE FUTURE BELONGS TO THE CITY OF TOMORROW. And the city of tomorrow already exists – at least in the foresight process as a research project and vision. As part of the German Federal Government's High-Tech Strategy 2020, the Fraunhofer institute is developing the futuristic model city as a holistic and scientifi cally validated scenario. The research results will serve to an-swer the most important questions of the urban future. Because the number of megacities is growing. About 200 years ago, only two percent of the earth's popula-tion – back then only about one billion people – lived in cities. In 1950, 30 percent of the world population had already moved to the cities and, according to esti-mations from UN-Habitat, almost two in three people will live in a city by 2050, amounting to more than fi ve billion people from a total population of over eight bil-lion. Even though cities only cover two percent of the earth's entire surface, they account for 75 percent of the volume of energy consumed worldwide and are respon-sible for almost 80 percent of global greenhouse emis-sions produced by humanity.

Every kilowatt hour is important – even todayCities are like super magnets: they attract ever more people. The total population is growing more and more rapidly. Supplying those people with energy, for exam-

ple, will hardly be possible by expanding the existing sources of energy. If, before long, eight billion irons, re-frigerators or television sets are in use on earth instead of fi ve billion, and if per capita consumption does not decrease, power supply based on renewable sources will not be enough. This means that each kilowatt of elec-tricity that we save in private households and produc-tion today will help us come closer to the goal of sup-plying humanity with suffi cient energy in a way that also conserves resources. This can be done by consis-tently examining the energy effi ciency of household appliances, computers, plants and even buildings.

Cities of millions are growing rapidlyThere are now about 300 cities around the world with a population of over a million; more than 20 megaci-ties are located in Asia, growing at incredible speed and often with an alarming lack of organization. Taking only the city boundary as a criterion, the Chinese city of Chongqin would be the largest in the world with an area as big as Austria. Measured by the building density, Mumbai in India ranks fi rst with 14 million inhabitants; defi ned as an administrative unit, the largest megacity is Tokyo with 38 million inhabitants. Huge cities in newly industrialized and developing countries shape our im-age of dirty giants with endless gray skylines obscured

LOUD, CROWDED, DIRTY – THAT IS THE CITY OF YESTERDAY. THE CITY OF TOMORROW WILL BE COLORFUL, HEALTHY AND BREATHTAKINGLY BEAUTIFUL. RESTRUCTURING IS ALREADY UNDER WAY.

Tokyo: megalopolis,

metropolitan region,

megacity – a lot of

names for the people

magnet.


›

SUPER MAGNET

MEGACITY

by clouds of harmful smog. Megacities are a huge chal-lenge for climate protection and energy supply, mobil-ity and infrastructure, building and living:topics for which German companies in particular can give future-oriented answers. Since global urbanization promises billions in economic potential, the Federal Ministry of Education and Research (BMBF) is promot-ing the development of innovative solutions and con-cepts in future megacities with a large-scale research program. Infrastructure in exploding cities can barely keep up with growing requirements. The rapid increase in the population brings traffi c systems, residential ar-eas and the supply of water and food to the verge of col-lapse. The megacities of tomorrow, which are rapidly approaching 10 million inhabitants or more, open up opportunities for planned provisions and targeted ur-ban development.

Future Megacities programIn a worldwide research project that will last several years, nine major cities on the cusp of becoming mega-cities have been selected by the BMBF in order to de-velop example solutions on key topics. TÜV Rheinland Consulting has been accompanying the application and solution oriented process since the start-up phase over eight years ago. "We develop solutions together

with partners from science and business and with the political representatives of the cities in question," Thilo Petri, TÜV Rheinland expert for research management and urban innovation, describes the project at eye level. "Those involved locally can learn a lot from the research teams, while the German scientists benefi t from the often unusual approaches on other continents." The Future Megacities program aims to create practical ex-amples for sustainable urban development in terms of mobility, energy-effi cient construction, urban materi-als cycles, water and wastewater management, urban agriculture and recycling of waste. During the start-up phase, the TÜV Rheinland Consulting team was respon-sible for supporting the BMBF in assessing and selecting the research approaches and for giving technical advice on the selected projects. "We now manage the knowl-edge transfer for a wide range of target groups, support cross-linkage between projects and help to propagate the results, e.g. by means of publishing or international conferences, such as 'Future Megacities in Action' in Hamburg in May 2013," says Petri. He went to Ho Chi Minh City to get an idea of the situation on the ground. The rapidly growing city (currently with more than sev-en million inhabitants) on the Mekong delta is located at only 19 meters above sea level and has to take fl ood-ing into account when it comes to city planning.


"Here, it is important to drive sustainable city planning that – adapted for climate change – is making use of new technologies for climate-conscious and energy-effi cient city development and provision of housing," explains Petri. The intention is to transfer the results to other cities in Vietnam; the country's over 3,400 kilo-meters of coastline make it essential to take the rising sea level into account in all construction plans.

Cities that are good places to liveSustainability in megacities is about understanding cities as a system. Future-oriented urban development means energy-effi cient, ecological planning and con-struction. Instead of growing horizontally, cites today grow vertically. TÜV Rheinland is involved in structural engineering calculations, building safety, and construc-tion site management and safety, and acts as inspection body and service provider. Resource conservation and effi ciency are the factors for success on the road to a sus-tainable future. How can a city of millions be supplied with electricity in an energy-effi cient way? The answer is the so-called smart grid. This is a smart electricity net-work that can be used to control and guarantee a secure supply to the grids. The tsunami disaster in Japan tragi-cally demonstrated how important these smart grids are in a highly industrialized country. Simply switch-ing power supply to the affected area was not possible back then due to the different conduit systems. With its new Smart Grid Competence Center, TÜV Rheinland is working on solutions for the future around the world to prevent something like this from happening again. But resource conservation is not only about energy supply. Water consumption and waste disposal also pose huge challenges for metropolitan regions.

Mobility for masses of peopleOne of the projects of the Future Megacities program is the development of exemplary concepts in Lima, Peru, for sustainable water and wastewater management in urban growth centers. "Partners from research and

science, non-governmental organizations and the sec-tor of small and medium-sized enterprises (SME) are co-operating with us on this," says TÜV research manager Thilo Petri. "We will process and evaluate the results of all Future Megacities projects by 2014. After all, we want them to set an example to many growing major cities." However, effi cient construction and intelligent supply and waste management are not the only issues in a city of millions. There are huge crowds of people who go to work and back each and every day. They present chal-lenges to mobility and infrastructure and at the same time do not want to see their health suffer as a result of clouds of smog. In terms of electromobility, the au-tomotive industry is already presenting models that are ready for series production. Charging station systems, battery security and storage technologies, however, are still not ready to be applied on a large-scale. TÜV Rheinland is involved in developing future solutions in these areas, too. An important area of work and one that will be essential for the large-scale introduction of elec-tric cars is the development and establishment of test standards for battery systems and charging stations. Set-ting up local renewable energy generation and storage systems, charging infrastructure in private and public areas as well as smart grid management for electromo-bility in municipalities are also new business segments at TÜV Rheinland. Tomorrow's linked solutions for ur-banization are imagined, explored and tested today.

INFORMATION: Thilo Petri

[email protected]

+49 221 806-4164

www.tuv.com

http://tuv.li/future-megacities

«

Japanese visions of the future:

Greenfl oat fl oats on the sea like a

water lily. Its fl ower, at a height of

1,000 meters, can accommodate 30,000

people.

Space for new industrial forms and

crop cultivation.

An island city in the South Seas

with ideal climate conditions.

At its foot, 10,000 people live right

next to lagoons and beaches. Living

here means happiness.

Greenfl oat is a closed system:

All foods are produced here; waste is

turned into energy.

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LIVING IN THE FLOWER


In what respect does the city of yesterday differ from the city of tomorrow? Large cities were once gray concrete jungles where

smoky factory chimneys clouded the sky above

urban canyons. Mega cities in newly industrialized

and developing countries today shape the nega-

tive image we have of big cities. It is certainly scary

to the see the monsters that have emerged. But

humanity is learning all the time, in city planning

too. Today we have a new generation of globally

trained city planners who experiment with meth-

ods of eco-urban transformation and overwrite

industrial society's errors. They are now transform-

ing into real living spaces that are dedicated to the

health of their inhabitants, too. Even Los Angeles,

probably one of the world's most spoiled cities, is

today developing its green belt with green oases

and avenues. There are many experiments in Asia

to build new and ecological cities with large green

spaces and sustainable energy generation without

producing carbon dioxide.

So, in future, we will be able to breathe freely in cities again?Urban development has its origins in the early me-

dieval city, where trade, living, working and leisure

existed side-by-side. It was only with industrializa-

tion that cities were divided into areas for sleeping,

work zones and traffi c space. Successful cities are

those in which living, working and culture are mov-

ing closer together again. If the quality of life in cit-

ies rises, families and older people will enjoy living

in the city again and social tensions will decrease.

Recultivation makes a city attractive?Yes, there is a smarter, greener and better way.

The more densely a city is populated, the lower the

necessary raw material consumption of its inhabit-

ants, since they use short distances. Vertical cities,

i.e. those that grow upwards such as in Hong Kong,

have the lowest fuel consumption per person.

Intelligent infrastructure, buildings with a positive

energy balance, creative green spaces used in new

ways – these are all ways to create locations that

are good places to live.

Why do some cities boom while others don't?Around the world, people move not only to places

where there is work, but also where there is cultural

Matthias Horx is the most infl uential trend and future researcher of today. After his career as a journal-ist, Matthias Horx founded the 'Zukunftsinstitut' (future institute) which today gives advice to numerous companies and institutions.

THE CITY OF THE FUTURE

complexity, i.e. inspiration, communication and

culture. The knowledge society is generating a new

type of creative city that is a fascinating and pleas-

ant place to live.

Is a trend reversal back to rural regions possible?The American sociologist Roland Toberson has

developed the term of glocalization, describing a

regression of globalization. Wages in newly indus-

trialized countries are rising; there will be a move

back towards local production. This may lead to a

renaissance of small and medium-sized cities. The

visionary design is a vertical city that combines liv-

ing, working and leisure in one place.

Matthias Horx


SOFTLY-HUMMING ELECTRIC CARS are predicted to

characterize the street scenes of the future. 20 million

electric cars around the world – that is the plan of

the Electric Vehicles Initiative (EVI), with its interna-

tional network. However, the changeover to electric

vehicles or hybrid cars (which use an electric motor

or petrol depending on the situation) is struggling to

pick up steam. In early 2013, there were 7,114 battery

electric cars and 64,995 hybrid vehicles registered in

Germany, compared to a total of about 43 million reg-

istered cars. According to the report (2012) from the

International Energy Agency (IEA), 180,000

electric cars are on the road around the

world (including hybrid vehicles).

TÜV Rheinland study identifi es four groups of driversIn an international study on

electromobility, TÜV Rheinland

analyzed the mood of consum-

ers in twelve major automobile

countries. Car owners and car

WHAT DRIVES US

drivers were interviewed. Four groups of drivers be-

came apparent:

Firstly, the absolute advocates who have a high level

of knowledge and perceive the technology's develop-

ment in a positive way. They can primarily be found

in India and China. 88 percent of Chinese and 92 per-

cent of Indian people would even choose an electric

car in the next few years. Secondly, there are those

who are undecided with few reservations; their level

of knowledge is above average, as is their disposition

to buy. They are concentrated in the UK (60 percent),

Germany (57 percent) and Spain (72 percent). Thirdly,

there is the group of those who are undecided and

have signifi cant reservations. They live in Portugal

and the USA.

Japan is technological leaderThe fourth group comprises the opponents of electric

cars. They are from Japan and Denmark, their knowl-

edge is rather modest, their disposition to buy is low

and their safety concerns are high. All this despite

the fact that Japan is the technological leader in the

How do we move through the urban jungle of the future? A global TÜV Rheinland study analyzes the attitudes of urban citizens of the world and what is preventing them from buying.

InI ternational

ele ectric c

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TÜTf

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production of electric cars, closely followed by France

and Germany. Toyota has now sold 5.3 million hybrid

vehicles around the world since 1997. "Toyota benefi ts

from being well ahead in terms of image, which the

company has acquired through more than ten years

in experience with hybrid vehicles," says Dr. Thomas

Aubel, Executive Vice President Mobility of TÜV

Rheinland and the initiator of the study. Meanwhile,

in spite of Fukushima and due to governmental incen-

tives, the sales fi gures have risen in Japan, too, and

nobody is surprised to see a Nissan Leaf out on the

roads any more.

Not enough charging stationsThe spread of those environmental-friendly cars is

still hindered by the lack of publicly available charg-

ing points. So far, Germany has about 2,200 public

charging stations; by 2020 the number is expected to

increase to 150,000. According to the worldwide TÜV

study, the main reasons preventing people from buy-

ing an electric car are the high purchasing price, long

charging times and lack of charging stations. There is

also still a lot to do in terms of battery security, effi -

cient storage technologies, networked mobility, infra-

structure and grid management. This in turn means

new tasks for TÜV Rheinland – developing standards

and test procedures for vehicles, charging stations

and the general range of services for electromobility

and making them market-ready.

China relies on subsidiesChina, among other

countries, thinks that

government funding is

necessary to reach high

registration fi gures, which is

shown by the E-mobility Index by

Roland Berger Strategy Consultants and Forschun-

gsgesellschaft Kraftfahrwesen mbH Aachen for the

fi rst quarter of 2013. China's Minister of Science and

Technology, Dr. Wan Gang, speaks fl uent German, is

a graduate of Clausthal University of Technology and

worked in the development department at Audi for

more than ten years before establishing the Center

of Automotive Engineering (focusing on alternative

drives) at the Tongji University in Shanghai. He em-

phasizes that, in view of the environmental burden

in large cities, China has no other option: "For us,

electromobility is a must." «

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ty Index by

INFORMATIONFrank Ramowsky

[email protected]

+49 221 806-2306

www.tuv.com/e-mobil ty

Mobility in cities will

change just as the cities

themselves are changing.


i

IN FUTURE WE WILL expect a refrigerator to be intelli-

gent. Simply keeping things cold is a thing of the past.

The refrigerator of the future thinks for itself and varies

its electricity consumption in the rhythm of day and

night, without limiting its cooling capacity. "We need

to be able to control consumption," says Jens Hempel,

Senior Specialist Strategy Business Development at

TÜV Rheinland in Japan. "To do this, we need intel-

ligent energy networks: smart grids." These link and

control energy generation, transportation, distribu-

tion and consumption in a reliable and effi cient way.

Humanity on the treadmill of modern civilization de-

mands top performance from the grid. In the morn-

ing for heaters, coffee makers and lighting devices,

in the evening for cooking and washing. "If munici-

pal utilities were able to automatically control energy

consumption in businesses and private homes (upon

contractual agreement) during peak times, it would

bring us one important step further," emphasizes

electrical engineering expert Jens Hempel. "Manufac-

turers in Japan have already installed control sensors

in their air conditioning systems, but they have not

yet been activated, because central manipulation of

private devices is problematic from a legal point of

view."

Nevertheless, intelligent energy control is an impor-

tant topic for smart grids, as the increasingly local

electricity generation through photovoltaic, wind and

biogas power stations or small-scale solar-thermal

combined heat and power stations creates a more

complex structure, especially with regard to load

control, voltage maintenance in the distribu-

tion grid and the maintenance of

grid stability. "Up to now,

WHEN MUNICIPAL UTILITIES COMMUNICATE WITH REFRIGERATORS

power transmission has been designed from the pow-

er plant to the consumer. If we now plan a local power

transformer to supply 25 homes and if these feed in

solar electricity without any protective measures, this

can lead to problems and even the destruction of the

transformer," says engineer Jens Hempel, describing

another fi eld of smart grids. "The grid systems have to

balance the quick changes in supply and demand as

well as be able to balance out the high and low pro-

duction phases of renewable energy producers." The

specialist wants the grids of the future to effi ciently

control the transmission, distribution and use of ener-

gy. "We participate in the development of standards to

automate distribution and transmission. Before long,

we will establish a cross-functional smart grid com-

petence center," he explains. It is only with informa-

tion and communications technologies that we will

succeed in making energy supply more economical,

safer and more environmentally-friendly. The generat-

ing plants will communicate with the power-consum-

ing devices via the smart grids. The functions of the

Internet of Energy will then be available to all partici-

pants – electricity producers, network operators and

customers.

Intelligent electricity networks, known as smart grids, will link electricity producers, network operators and customers together and control energy consumption in the foreseeable future.

The future: An Internet of Energy for all participants is spanning the globe.

INFORMATIONJens Hempel

[email protected]

+49 221 806-5276

www.tuv.com/en/japan


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"FUTURE MEGACITIES" BMBF research projects

Casablanca, Morocco

Urban agriculture as an integrated factor

in climate-optimized urban development

Addis Ababa, Ethiopia

Income generation and climate protection

through sustainable recycling of waste

from settlements in megacities

Gauteng/Johannesburg,

South Africa

Energy as a key element for an integrated

concept on climate protection for the

region

Tehran-Karaj, Iran – Young Cities

Development and implementation of ener-

gy-effi cient city structures for the region

Ho Chi Minh City, Vietnam

Integrative city and environment planning

to adapt to global climate change:

strategies for climate-conscious and

energy-effi cient city development and

provision of housing

Hyderabad, India

Climate and energy in a complex process

of transformation towards sustainability

Urumqi, China

A model city for Central Asia: resource

effi ciency as the key to sustainable

development of megacities

Hefei, China

Research into and development of

sustainable mobility concepts for the

metropolitan region

Lima, Peru

Sustainable management of water and

wastewater in urban growth centers while

overcoming climate change So

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As part of the German 'Future Megacities' research program, innovative solutions and concepts are being tested in the following megacities of the future:

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Spotlight14 contact 2.13

Communication with honors: According to

the jury of the international "Inspire Awards

Corporate Publishing" competition, you are

reading a particularly successful example of

customer communication.

Our TÜV Rheinland "contact" knowledge

magazine was awarded the silver medal.

With 97 out of 100 points, it narrowly missed

gold and ranked 35th out of 550 submitted

magazines from all over the world.

INSPIRATION THROUGHKNOWLEDGE

Sometimes it is really expensive. For ex-

ample, when a refi nery has to interrupt its

activities. No surprise then that the Egyptian

Middle East Oil Refi nery, Midor for short,

looked for a provider who could handle the

regular inspection of their spherical tanks

during ongoing operations. And who would

send industrial climbers rather than set up

scaffolding. TÜV Rheinland put together a

full-service package for the largest refi n-

ery in the region: From June to August six

experts climbed the fi ve tanks in Alexandria

and inspected all weld seams and metal

plates using non-destructive testing pro-

cedures – which included using radiation-

free ultrasonic technology and measuring

acoustic emissions, which allows "hearing"

whether a material has any weaknesses.

Result: Zero downtime and the certainty that

the tanks continue to be safe.

A good thing all around: climbers check the Midor refi nery's spherical tanks in Egypt.

INTELLIGENT PACKAGE

Are happy about "silver" for their contact: Aud Feller (left), Head of Communication at TÜV Rheinland and Martina Lanzrath, Managing Director of S+L Partners Agentur für Public Relations.

Spotlight 15contact 2.13

NEW ADDITION: UNITED STATES AND CANADA

TÜV Rheinland has expanded

its global capability in ex-

plosion protection. Besides

accreditation for ATEX, IECEx

and INMETRO, we have now

also received OSHA accredi-

tation. This allows additional

certifi cations for the United

States and Canada according

to the UL 913 standard. One

giant step towards "one-stop

testing and certifi cation".

3000 MORE!

By September 2014, each

professional driver has to

complete a special training in

order to be allowed to con-

tinue to drive a truck at work.

This is what the European Pro-

fessional Driver Qualifi cation

Act demands. 3,000 drivers of

Deutsche Post are now on the

safe side, too.

They have obtained qualifi ca-

tion following regular trainings

provided by TÜV Rheinland.

DATA CLOUDS ON THE STOCK EXCHANGE

New dimension: In 2014, the

Deutsche Börse (German Stock

Exchange) will introduce the

fi rst marketplace for cloud

computing. Those who want

to offer storage capacity and

computing power have to pro-

vide proof of high data security

and data protection standards.

The corresponding approval

procedure was designed by

our TÜV Rheinland experts for

Information Security and Cloud

Security.

Offshore wind power is booming. Wind farms are springing up

from the sea like mushrooms. They provide jobs for an increas-

ing number of people. However, these jobs are quite a

challenge: they come with extreme conditions such as humidity,

heat, cold, wind and waves, high UV radiation and involve

arduous tasks and often in great heights, too. This has both

physiological and psychological effects. Those who want to

make it here need to be at peak fi tness. "To top it off, medical

facilities are often not easily accessible and rescue chains are

long. In order to minimize risks for all people involved, we

provide a medical aptitude examination for employees in

companies who construct or operate technical plants under

German law," says Dr. Wiete Schramm, Health Expert at TÜV

Rheinland. The special health check includes a wide range of

tests, which ensure a high level of safety for offshore staff on

the high seas.

HEALTHY AT THE SEASIDE

16 Knowledge Virtual Test contact 2.13

FINAL EXAMINATIONTHERE IS A LOT TO ENDURE FOR A CAR BEFORE IT IS ALLOWED TO BE PRESENTED IN THE DEALER'S SHOWROOM.

THE LEGAL HURDLES to have a car registered for road traffi c are high. Not least due to safety reasons. In this regard, the devil is in the detail. Once a brake disc and the related brake shoe have been successfully tested, it is also necessary to check whether they function in in-teraction – all while observing statutory requirements and test conditions. Experts call this type approval or homologation. For manufacturers such as the interna-tional car maker Ford it makes sense to rely on type ap-provals that apply as globally as possible. "To achieve this, parts, components and vehicles have to adhere to national and international legislative guidelines. Oth-erwise, registrations would have to be applied for in-dividually for each national market, which is not only expensive but also very time-consuming," says Michael

Schirrwagen, Head of Homologation/Safety at Ford in Cologne, Germany.

These type tests have to be verifi ed, among other things, for noises, emissions, fuel consumption, tank system, brakes, tachometer, tires, safety belts, heating, towing hitches, wiper system, safety glass, side, front and rear impact protection, pedestrian protection and air condi-tioning system. To avoid that other road users and ob-stacles are overlooked, even the driver's fi eld of vision is subject to regulations. Directives UN/ECE-R 125 and 77/649/EEC, for example, defi ne that the driver's fi eld of vision when facing forward has to cover an area of 180 degrees. The pile of documents for the registration of a car can easily reach a height of two meters and is full

16 Knowledge Virtual Test contact 2.13

16 Virtual Test Knowledge Virtual Test Knowledgecontact 2.13 contact 2.13Knowledge Virtual Test contact 2.13

FINAL EXAMINATIONTHERE IS A LOT TO ENDURE FOR A CAR BEFORE IT IS ALLOWED TO BE PRESENTED IN THE DEALER'S SHOWROOM.

THE LEGAL HURDLES to have a car registered for road traf�c are high. Not least due to safety reasons. In this regard, the devil is in the detail. Once a brake disc and the related brake shoe have been successfully tested, it is also necessary to check whether they function in in-teraction – all while observing statutory requirements and test conditions. Experts call this type approval or homologation. For manufacturers such as the interna-tional car maker Ford it makes sense to rely on type ap-provals that apply as globally as possible. "To achieve this, parts, components and vehicles have to adhere to national and international legislative guidelines. Oth-erwise, registrations would have to be applied for in-dividually for each national market, which is not only expensive but also very time-consuming," says Michael

Schirrwagen, Head of Homologation/Safety at Ford in Cologne, Germany.

These type tests have to be veri�ed, among other things, for noises, emissions, fuel consumption, tank system, brakes, tachometer, tires, safety belts, heating, towing hitches, wiper system, safety glass, side, front and rear impact protection, pedestrian protection and air condi-tioning system. To avoid that other road users and ob-stacles are overlooked, even the driver's �eld of vision is subject to regulations. Directives UN/ECE-R 125 and 77/649/EEC, for example, de�ne that the driver's �eld of vision when facing forward has to cover an area of 180 degrees. The pile of documents for the registration of a car can easily reach a height of two meters and is full ›

Ford Focus ST Turnier with both sporty and elegant details. Be it tires, indicators or headlights – they all have to pass the hurdle

of the type test. This requires specialists who know something about cars and the international legal situation.

of columns of �gures, calculations and technical jargon that only experts like Michael Schirrwagen can translate and put into action. Some non-European countries in-sist on separate national tests, generally, however, coun-tries accept the European regulations. Since the protec-tion of pedestrians is a major priority, the performance of a car in accident situations is tested to receive registra-tion. As a result, the design also follows these demands in addition to complying with legal requirements. Not an easy task. Ford manages to achieve this very success-fully.

Early death on the crash trackUntil now, these tests always call for the construction of prototypes that – in line with registration regulations

– every so often have to endure an early death on the crash track or are put through their paces in various ar-eas of car development to test, for example, their tires and motor. Because the department developing the front headlights has to test its product on the living ob-ject, as it were, just as those responsible for doors and door locks etc. have to. It is obvious that this is very time-consuming. Implementing innovations on the �y is very complicated as safety-relevant improvements have to be aligned to statutory requirements and under immense time pressure. Therefore, it is important to integrate experts for road approval already in the early stages of the development of a vehicle, to talk to design-ers, part suppliers and the purchasing team about neces-sary tests and certi�cations. Many requirements have

17Virtual Test Knowledge16 Knowledge Virtual Test contact 2.13contact 2.13

Virtual Test Knowledgecontact 2.13Knowledge Virtual Test Knowledge Virtual Testcontact 2.13 contact 2.13

-

The new virtual test procedure was implemented by the project

group of Ford Homologation, the Physical Prototype Engineering

department, Metrology and Digital Innovation of Ford Product

Development as well as TÜV Rheinland. The procedure was

presented to and looked upon favorably by the Federal Motor

Transport Authority using a Ford Focus as an example.

to be taken into account even for relatively simple mounting parts. "Exact rules apply, for example, for the elements of radiator grills. With a maximum gap of 40 millimeters, their radius has to be at least 1 millimeter. The corresponding statutory guide-line has been effective without any changes since 1972," explains Michael Schirrwagen.

The solution: Meanwhile, legislature has allowed virtual tests for some of the parts and systems of a vehicle that are mainly subject to static tests. "Ad-herence of legal requirements is tested using com-puter simulations," says Tobias Wexel, operational area manager of TÜV Rheinland's technology cen-

«

What do you do exactly?We carry out worldwide type tests for all models Ford Europe has the development responsibility for as well as for some other vehicles, to ensure that they pass the technical tests required by law and receive the relevant documentation. Only then are they allowed to be sold and cruise through public streets.

Aren't the tests limited to the respective country?No, usually not. It would require quite a lot of time to carry them out in each country individually. This is why we cover as many markets as pos-sible through internationally recognized approvals. Within Ford, we also increasingly assume these tasks for vehicles that are developed, produced and

marketed outside of Europe. Customers both in Asia and Europe receive our Ford Focus produced and tested in accordance with the same high standards.

What do you particularly focus on?We have to prove that all components meet the requirements even if they are built into the vehicle. This is called a system check. After this, the whole car has to pass further tests, too.

What is the advantage of virtual tests?In the past we had to wait very long until a proto-type was available. We had to include the laboratory and much more and assemble everyone involved around the car. Thanks to the virtual test we can now perform tests a lot sooner and independent of

prototypes. Colleagues around the world profit from the information gathered early on.

So, you don't crash cars anymore?At the moment the law only allows for few tests to be carried out virtually. We are developing these procedures from scratch and once they prove them-selves we will certainly add further test areas. In 20 to 30 years time we might be able to completely do without these crash tests.

This is certainly less expensive, isn't it?No, not really, because the procedures and pro-cesses have to be developed specifically. However, test costs will drop with the increasing spread of the procedure and less prototypes will be necessary for homologation.

For which processes can the virtual test be used?For measuring the field of vision, for example, where fixed geometric relations are examined which have to fulfill legal requirements. In this case, we can perform an exact visual test because there are no variables that might occur due to deformation in operation, such as the forces on brakes or tires.

This sounds like stress-free testing.Well, not entirely. As a manufacturer, we have to prove to the licensing authorities that our visual test is as good as the real test on the vehicle. This valida-tion requires a lot of time and money. If we master the validation and subsequent actual virtual tests well, I am sure that we will also receive authority ap-proval for even more challenging tests in future.

A lot of paperwork. What about your motivation?I can inspect every car long before customers can and I am involved in it's development. Technology changes almost every day, legislature comes up with new regulations or abolishes old ones. Many small components contribute to the whole bit. This is all very exciting.

ter for road safety, who also works at the Ford plant in Cologne. It sounds simple at �rst: pressing a button and it's done. However, it is much more complex than imag-ined. This is why Ford relies on the collaboration with TÜV Rheinland. "We have 15 engineers working at Ford who are responsible for the registration of Ford vehi-cles," reports Tobias Wexel. Each day he works together with Michael Schirrwagen in the matter of homologa-tion. In doing so, they meticulously pay attention that the necessary legal requirements are being adhered to, whether virtually or in the laboratory. "The virtual test procedure will allow us to pave the way strategically for a state-of-the-art and cost-effective development that en-ables a more �exible and on-time homologation," em-

Dipl.-Ing. Michael Schirrwagen

CRASHING FOR A GOOD CAUSE Michael Schirrwagen is a graduate engineer and head of vehicle

homologation and conformity at Ford. A truly global task... He spoke with the contact editors.

phasizes Tobias Wexel, and Michael Schirrwagen adds: "It is certainly also due to our good and decade-long collaboration that we have succeeded so well in this area."

INFORMATIONTobias [email protected]+49 221 806 -1901www.tuv.com

18 Knowledge Virtual Test contact 2.13 19Virtual Test Knowledgecontact 2.13

Virtual Test Knowledgecontact 2.13

The new virtual test procedure was implemented by the project

group of Ford Homologation, the Physical Prototype Engineering

department, Metrology and Digital Innovation of Ford Product

Development as well as TÜV Rheinland. The procedure was

presented to and looked upon favorably by the Federal Motor

Transport Authority using a Ford Focus as an example.

«

ter for road safety, who also works at the Ford plant in Cologne. It sounds simple at fi rst: pressing a button and it's done. However, it is much more complex than imag-ined. This is why Ford relies on the collaboration with TÜV Rheinland. "We have 15 engineers working at Ford who are responsible for the registration of Ford vehi-cles," reports Tobias Wexel. Each day he works together with Michael Schirrwagen in the matter of homologa-tion. In doing so, they meticulously pay attention that the necessary legal requirements are being adhered to, whether virtually or in the laboratory. "The virtual test procedure will allow us to pave the way strategically for a state-of-the-art and cost-effective development that en-ables a more fl exible and on-time homologation," em-

phasizes Tobias Wexel, and Michael Schirrwagen adds:"It is certainly also due to our good and decade-long col-laboration that we have succeeded so well in this area."

INFORMATIONTobias Wexel

[email protected]

+49 221 806 -1901

www.tuv.com

19Virtual Test Knowledgecontact 2.13

Regions Thermography fl ights20 contact 2.13

RED. WHAT SPRINGS TO YOUR MIND WHEN YOU THINK OF THIS COLOR? Love. Burning passion. An artist thinks of dynamics and vitality. A hothead links red with anger, a scaredy-cat with danger and a power woman with determination. Jörg Müller at TÜV Rheinland associates red with weak spots in building envelopes. He is an energy expert and his business is thermography. Aerial thermography to be more precise. This means that buildings are photographed from an airplane using a special thermographic camera that makes infrared and heat radiation visible.

But why do it from high up in the air? "It is often cumbersome to examine buildings for weak spots from the ground, since they are not easily accessible. Roofs in particular. But it is precisely the condition of roofs that allows us to draw a conclusion about the energetic condition of the whole building," explains Jörg Müller. The colored aerial images, however, reveal the heat leaks. They glow like a ris-ing blush between the shades of blue, green, yellow and orange of the photos and seem to be screaming:

"Waste!" Recently, airplanes have been fl ying over whole cities taking pictures to detect the energy loss of buildings across an entire area and to analyze and permanently reduce it.

About 240,000 thermal images were taken of the city of Essen in the Ruhr area (Germany). The airplane circled above the city for a total of twelve hours to capture all 210,000 roofs by camera. Cold, dry, dark and windless – these are the perfect conditions for a successful thermography shoot. "We can only fl y on nights when there is no rain and with temperatures not exceeding fi ve degrees Celsius. During the day the sun heats up the buildings and distorts the re-sults," says Jörg Müller.

In spite of the fact that the airplane fl ies at a height of 1,400 meters for reasons of noise protection, the camera lens captures even the smallest deviation of the surface temperature. However, they are far from being a red rag to the thermography expert. "After detection, measures can be derived to reduce energy consumption and carbon emissions." And it truly

A CITY SEES

RED

pays off. Experts estimate that, depending on the selected measure of renovation, approximately 50.6 tonnes of carbon dioxide can be saved each year.

Initiated and funded entirely by the electricity producer RWE, it is the only project of its kind in Germany and it represents a cooperation of three parties working hand-in-hand. The Belgium airline Eurosense acts as technical service provider; it per-forms the thermography fl ights and georeferences the images. In doing so, the colorful thermal im-ages are furnished with coordinates, transferred to a map and merged with the city's building data. This is where Jörg Müller and his team come into play. They generate information letters for each house owner and include an image of his or her property. Provided this was agreed upon previously. For data protection reasons, each house owner is offered the possibility of giving consent in advance. After eval-

uation, the images are made available to the owner in a web portal specifi cally created for this project. In addition, a thermal map of the whole city is made for the municipality.

The airplane will lift off again from October and focus on further cities and communities. Planning and preparation is already under way. In any case, Jörg Müller has marked the dates in his calendar in red.

Thermography fl ights Regions 21contact 2.13

«

INFORMATIONJörg Müller

[email protected]

+49 221 806-1554

www.tuv.com/gis-consulting

QUITE HIGH-FLOWN: A UNIQUE ENERGY CHECKPROJECT ATTRACTS INCREASING ATTENTION – ABOVE GERMAN CITIES.

In many older buildings, heat leaks invisibly through walls, roofs and windows. Thermal images show where these leaks

are located. Areas that cannot be interpreted, such as red streets, are cut from the photo.

Low heat loss High heat loss

NGSINNG

NOT A PHOENIX

FROM THE ASHES

22 People Stress contact 2.13

EVERY SUNDAY, THE SAME SCENE UN-FOLDS: People are scrambling for change to get their hands on a piece of world affairs from their local bakery, kiosk or gas station. Most of them go for the BILD am Sonntag (BamS). Since 1956, the recipe for success has been simple: bold headlines, a lot of pictures and short, concise texts. 80 editors including senior staff work at the BamS editorial offi ce of the Axel Springer AG in Berlin to offer their almost ten million readers infotainment at its fi nest. And they do this under immense time pressure. One issue completed means the start of another, that's the motto.

Kerstin Kirchner from Human Resources is well-aware of the stress potential within the editing departments: "Newspaper editors are always confronted with tight schedules. It's the nature of the beast and it also applies to the newspapers BILD, DIE WELT, Berliner Mor-genpost and Hamburger Abendblatt, which all belong to the same publishing house. For this reason in particular, it is tremendously impor-tant to keep an eye on the psychological stress of employees. It's the only way to prevent staff absences due to the fact they're not able to live up to the pressure."

Psychological stress at work is on the riseStress at work is not restricted to the media industry alone. According to the Stressreport 2012, about 53 million sick days in Germany could be attributed to "psychological distress" in the previous year. And the tendency is ris-ing. This puts psychological stress at number two of the most common affl ictions in Ger-many, right after back pains. And the chances are pretty good that it will become the most widespread disease throughout Germany. The German Trade Union has reported that oc-cupational stress is steadily rising. Already 63 percent of employees have to work more in the same period of time than just a few years ago. 59.1 percent complain about atypical working hours and more than half feels rushed during their day-to-day activities. Yet many compa-nies refuse to recognize this growing trend in spite of the numbers to back it up, which is baf-fl ing, especially since they can incur economic losses in the long run. Because a human being is no phoenix. While the mythical bird burns

up just to rise again from its ashes, a burnt out employee will eventually drop out for quite a while and will not be likely to rise again any time soon. However, instead of confront-ing the issue, the fact of psychological stress at work is oftentimes tabooed. Iris Dohmen, Head of the Department for Industrial and organizational psychology at TÜV Rheinland, sees the problem in the company and manage-ment culture. "We receive very many requests on the subject. But we also feel that there are many companies out there which use the issue as a fi g leaf just in case the labor union comes knocking at their door. In the end, they're not really interested in taking a closer look at themselves," she says about the situation.

Recognizing problems thanks to COPSOQAxel Springer AG approaches the subject in an entirely different way. As early as 2009, the work councils initiated a work group which was to take a closer look at the psychological wellbeing of employees and to improve it if necessary. The company found external sup-port in Iris Dohmen, who accompanied the entire process. "I suggested methods to the persons responsible which could be used to tackle the subject. They decided on the so-called COPSOQ questionnaire. The scientifi -cally-founded survey method takes place on-line and anonymously," explains the expert from TÜV Rheinland. Iris Dohman conducts individual and group interviews for depart-ments with less than ten employees.

The BamS editorial offi ce was also recently introduced to the COPSOQ questionnaire. The participation rate of 68 percent was very high, much to the satisfaction of initiators. Iris Dohmen is sure that this can be mainly attributed to the preparation and education of all participants. This is not always the case: "It sometimes happens that notes are posted to the bulletin board informing employees of an upcoming survey. The survey itself consists of ten questions which were compiled by the works council. This of course doesn't yield any participation or results and therefore no possibility for improvement," says Iris Dohm-en. Lack of results is generally not a problem at Axel Springer. A series of indications wasgathered from the surveys conducted in the

MORE AND MORE SICK NOTES CARRY THE DIAGNOSIS "PSYCHOLOGICAL STRESS". THE AXEL SPRINGER AG IS COMMITTED TO FIGHTING THIS TREND.

›

23Stress Peoplecontact 2.13

"IF WE'RE GOING TO TACKLE THE PROBLEM, THEN WE'RE GOING TO DO IT RIGHT"

Jürgen Fischer, deputy chairman

of the works council at Axel

Springer, on "Psychological

stress at work".

Starting pointThe German Occupational Safety and Health Act es-

sentially marked the beginning. The hazard evalua-

tion of workplaces including the psychological stress

of employees is mandatory. However, we didn't just

want to adhere to legal requirements. If we're going

to tackle the problem, then we're going to do it right.

Hamster wheelConstant running until exhaustion, self-exploitation,

these are problems particularly associated with edi-

torial work. Employees and management need to

The working world is changing. Speed, fl exibility and mobility are in demand more than ever. This puts a lot of stress on employees, which can be overwhelming. Axel Springer AG confronts the problem head-on.

Together we can make it happen: At Axel

Springer, the works council works hand-in-

hand with Human Resources to maintain a

healthy staff.

develop a sensibility in regard to psychological

stress. Each and everyone of us has to ask the ques-

tion: How can I work while staying healthy?

SuccessesDue to the short project duration, we haven't yet

been able to show the reduction in stress-related

sick cases in the company. Still, there have been

some minor successes, such as a noticeably im-

proved work atmosphere.

COPSOQ questionnaireThe work group selected it for a reason. And this rea-

son is that the questionnaire allows for a comparison

with other companies and industries.

TrustData protection for the survey is guaranteed to 100%.

On the other hand, results and measures are fully

disclosed. This creates transparency and shows em-

ployees that the company is pushing the issue and

taking it seriously.

ConvictionEvery single member of the work group supports

the project. And most employees are noticing the

change. Of course some will always say: "This won't

change anything." But these people can be found

anywhere. We can live with that.

EffortThe project is a lot fun, but it does take up quite

some time. Nothing can be done overnight. But you

have to get the ball rolling at some point. And all

those participating are very happy this time has now

come.

24 People Stress contact 2.13

different editorial offi ces and publishing de-partments: In addition to the obvious issue of time pressure, the work situation in open plan offi ces shows room for improvement, as a high level of noise impairs concentration. Another factor is the balancing of private and work life, which, according to those questioned, is not that easy to achieve. The most pressing issue however can be attributed to something else: "A lack of appreciation and feedback can of-tentimes be very stressful," Iris Dohmen adds.

Resources versus stress factorsHowever, not only negative issues came to light. Compared to other companies in the industry, social relations at work seem to be excellent at Axel Springer. "The relationship between colleagues was rated as very good, as was the room for decision making in terms of fl exible breaks and vacation scheduling. Moreover, many departments demonstrate an extremely high identifi cation with the compa-ny," says Kerstin Kirchner, who is responsible at Axel Springer as the project manager of the "psychological stress" workgroup. Experts refer to such factors as resources. These work characteristics have a positive and protective impact which can be used to com-pensate for stress factors. The general situation at work these days, however, is faced with di-minishing resources against the background of the ever-increasing stress factors. "We live in a performance-oriented society. No one is allowed to show weakness or admit that he or she is unable to cope with the workload. In ad-dition to that there is this fear of being singled out. This represents a great source of pressure," describes Iris Dohmen. Going to work sick is

therefore nothing new or deterring for many. According to the health care provider DAK, about 23 percent of the entire work popula-tion goes to work in spite of psychological grievances, while keeping the diagnosis a se-cret from colleagues and supervisors. Very soon they fi nd themselves caught in a hamster wheel, which, oftentimes, leads to complete exhaustion. This development can be attrib-uted to the current times. The key word here is acceleration. Innovation is followed by in-novation, wherever the nervous eye looks. The current ideal needs to be topped continuously. Accelerations in technology have a direct im-pact on society. Everywhere you look there is a permanent state of tenseness, while resting and recovery periods are decreasing. Higher, faster, further, and what then? The great fa-tigue. "And this precisely is the reason why we cannot rest in scrutinizing not only the physical health of our staff but also their psy-chological health," of this Kerstin Kirchner is convinced. Her wish for the future: a fi rmly established instrument at Axel Springer with which hazard analyses can be carried out in terms of psychological stress. However, there is still a long way to go until this can be achieved. Because even though it feels like our world is turning ever-faster, there is still no magic bullet in sight.

INFORMATIONIris Dohmen

[email protected]

+49 30 75623111

www.tuv.com

THE TEN MOST STRESSFUL JOBS IN THE USA

So

urc

e: C

aree

rCas

t.co

m

Average annual salary in the most

stressful jobs in the USA in 2012 (in U.S. Dollars)196.300

165.830

103.21091.810

53.540 45.260 45.250 40.000 35.58022.440

0

50.000

100.000

150.000

200.000

250.000

Avera

ge a

nn

ual sala

ry in

U.S

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ollars

Military General

SeniorCorporateExecutive

AirlinePilot

PublicRelationsExecutive

PoliceOffi cer

EventCoordina-

tor

Fire-fi ghter

PhotoJournalist

EnlistedMilitarySoldier

TaxiDriver

«

25Stress Peoplecontact 2.13

SPECIAL STANDARDS APPLY TO CLEANLINESS IN

HOSPITALS. THE EFFORT NEEDED TO OBSERVE

THEM IS HUGE.

SP APPLY T

HOSPNE

PERFECTLY

CLEAN

EACH YEAR, more than 18 million people receive in-patient treatment in German hospitals. 500,000 to 600,000 of those patients catch an infection during treatment; for about 15,000 infected patients this has fatal consequences. According to the Institute of Hy-giene and Environmental Medicine at Charité - Univer-sitätsmedizin Berlin, around 20 to 30 percent of hospi-tal-acquired infections could be prevented.

Besides the personal suffering and the medical treat-ment that puts an additional strain on patients and staff, infections contracted by patients during their stay in hospital also result in considerable social con-sequences and economic costs, for example due to an extended stay in hospital, treatment and loss of work-ing hours and earnings. Care and treatment, depending on their character, bring with them a risk of infection. It is essential to minimize these risks – this is what the recommendations issued by the Commission for Hos-pital Hygiene and Infectious Disease Prevention aim to do. After all, the human body is already weakened by surgical interventions. Additional infections may

lead to immense complications after surgery and it is not uncommon for them to bring about serious medi-cal consequences. They undermine recovery or – in the most tragic cases – prevent it.

Turbulence in the ORHygiene, more specifi cally, refers to measures to pre-vent infectious diseases, particularly cleaning, disinfec-tion and sterilization. There are even stricter hygiene regulations especially for the area of treatment and op-erating rooms. This not only concerns regular cleaning and disinfection of instruments and facilities but also structural modifi cations and ventilation systems. In order to reduce the risk of infections, air fl ow systems that produce air fl ows with as little turbulence as pos-sible, known as unidirectional air fl ow, are being used. A state-of-the-art system ensuring highly sterile air, it is used in operating rooms and instrument preparation systems.

"Keeping the sterile air fl ows away form the unclean ambient air to prevent contaminations is nothing

Regions Sanitation in the OR contact 2.132626

«

trivial," explains Dipl.-Ing. Peter Hofmeister, specialist engineer for hospital operating technology at TÜV Rheinland. This can be done using special ventilation systems for plants in health care, for example in dialysis centers, day clinics and outpatient surgery. TÜV Rhein-land provides these facilities with the complete assess-ment of the plants, from ventilation systems to fi re safe-ty and control technology, tests duct air-tightness or air fl ows, and performs both turbulence level measurements and protection level measurements. "We support our customers in fulfi lling their obligation of documenta-tion and testing," says Peter Hofmeister.

Infection during a stay in hospital. Germs are every-

where, even in the air. The trick is to introduce sterile air

fl ows into operating rooms without turbulence.

INFORMATIONPeter Hofmeister

Peter.Hofmeister@

de.tuv.com

+49 261 8085 163

www.tuv.com

Sanitation in the OR Regionscontact 2.13 27

«

27

Knowledge IT Security Day28 contact 2.13

THE RAPID DEVELOPMENT OF INFORMATION TECHNOLOGYHOLDS HUGE OPPORTUNITIES – FOR COMPANIES, AUTHORITIES AND SOCIETY. HOW CAN WE CONTROL IT RISKS?

SECUREBUSINESSES

OUR FUTURE IS BECOMING BE SMART. Business pro-cesses are increasingly linked together. Mobile working is already creating entirely new forms of collaboration across global time zones and infrastructures work across international borders. Analyzing digitalized informa-tion opens up competitive advantages, potential sav-ings and new business segments. And this is only the beginning. In only seven years time, 5 billion of the about 7.6 billion people on Earth will use the Internet. There will be 50 billion Internet-ready devices around the world. By 2020 we will have to process 50 times as much data as today.

We are on the path towards an intelligent future that relies on huge amounts of data. But how secure can this intelligent future be? Wherever there is a digital process running, weak spots are to be found in the IT. Assaults on business-critical IT infrastructures in particular are constantly on the rise and increasingly linked produc-

tion plants are often a target of attacks from cyber-space. The gateways are loopholes in IT security; trad-ing them is a thriving business. "Specialized companies employ highly-skilled staff to detect weak spots in operating systems, application programs and web ap-plications and to sell programs that make use of those weak spots to governments and criminals," says Sven Krewitt, expert for IT security analyses at TÜV Rheinland.

The hackers' motivation: stealing intellectual property from others, damaging competitors, striving for pro� t, political goals or all of the above. The services of hack-ers and dealers do not come cheap. You want a bug in an Android smartphone? That would be 30,000 to 60,000 dollars. Or would you prefer a zero-day exploit in the Apple iOS operating system? A little more expen-sive: up to 250,000 dollars. These are only two examples of broker prices for this kind of IT security gap, as found by the US magazine Forbes 2012.

IT Security Day Knowledge 29contact 2.13

The 6th IT Security Day of TÜV Rheinland in the former

plenary hall in Bonn enjoyed a warm reception. The focus

was on innovative solutions in information security.

«

IT SECURITY DAY 2013

About 400 experts visited the 6th IT Security Day

hosted by TÜV Rheinland at the end of April 2013

in Bonn – a new record.

Our IT Security experts along with representa-

tives of renowned companies, such as Siemens

and Vodafone, as well as from authorities such

as the Federal Employment Agency, conveyed

up-to-date background knowledge from infor-

mation security in 20 presentations. They also

discussed practical strategies and innovative

solutions that allow safe management of today's

and tomorrow's IT risks.

More information: www.tuv.com/it-sicherheitstag

Request detailed information about the key top-

ics at: [email protected]

So, hands off of the digital world? "This is not an op-tion. Those who do not accept this change will fall behind," predicts Sven Fischer of Vodafone Germany. But what strategies can organizations use to design the intelligent future in a secure way? An effective securi-ty strategy is essential. "Holistic information security provides a whole range of solutions to allow progress to continue," says Olaf Siemens, Executive Director for the IT Security department at TÜV Rheinland. Holistic means including not only technology, but also people and processes, in defending against risks.

The foundation is formed by an information security management system (ISMS) based on a thorough risk analysis. "It is true that companies are increasingly investing in their IT security, but not necessarily in a targeted way," says Olaf Siemens, speaking from ex-perience. Oftentimes, assets are not defi ned. What are the values that we absolutely need to protect? How could we be attacked? Where do we have to improve? Only if we have the answers to these questions can the right sub-strategies for secure access to company data, the integration of mobile devices into the company's IT systems or even a cloud-based solution be defi ned. Where there is a lack of internal knowledge, it can make sense to use external expertise that is booked as needed – known as managed security services in technical jar-gon – to actively counter risks in information security.

The German Federal Employment Agency is currently doing both. Since 2008, the Nuremberg-based author-ity has been poised to introduce an ISMS: a mammoth task given the fact that the agency employs 100,000 staff and has 160,000 workspaces. The employment agency has brought in the support of TÜV Rheinland to implement the task. "We have to face the problem, because the threat is growing for public administration, too," explains Eugen Bayerlein, Head of IT Security at the Federal Employment Agency. "However, this will only be successful if all our staff do their bit for infor-mation security."

Because in an intelligent future, the human being still is the biggest security gap. "We know from experience that intruders do not try to work their way through IT secu-rity strongholds, but choose the most convenient way," states Frank Melber, Head of Data & Endpoint Security at TÜV Rheinland. And the most convenient way is via a normal user who circumvents the applicable security policies, thus becoming the company's weak point.

INFORMATIONSabine Rieth

[email protected]

+49 221 806-3975

www.tuv.com/information-security

People Professor Johann-Dietrich Wörner30

" VISIONS ARE

WHAT DRIVE

DEVELOPMENTS"

Professor Wörner, be it SpaceX, Orbital Sciences or the crowdsourc-ing project NanoSatisfi , private companies have now discovered outer space. The focus is no longer merely on the lucrative business of com-munications satellites, but now also includes supplying the Internation-al Space Station (ISS), for example. Is this the start of a new era for space travel?

Professor Wörner: I would be more inclined to call it a new episode. There have always been private activities in the fi eld of space travel, although on a smaller scale than today. Over the last 50 years or more, space travel infrastructures have been created both in orbit around the Earth and on the ground with the support of and in the interests of the state. This has brought us a great deal of knowledge and technology. The products needed for this were mostly produced by private companies. It was only a question of time before private companies recognized more opportuni-ties and put them to use on a grand scale. While in previous decades they concentrated on robotic space travel, such as for communication, they are today looking at becoming involved in the activities of astronauts.

Are private providers in space travel creating new impetus in a time when public fi nances are being squeezed?Providers who bring about space transportation with their own invest-ments are today a good supplement to state activities. After all, some-one has to pay for transporting people and materials to the ISS, and that someone is the body that needs the service – for example the nations that operate the ISS. Time will tell how the new ideas and activities con-tributed by commercial companies will infl uence space travel overall and how people will react to what they offer. Anything is possible.

Elon Musk, founder of the private space travel company SpaceX and the electric car producer Tesla, dreams of populating Mars. This is certainly good publicity. Are these kinds of visions important for the acceptance of space travel?

PROF. JOHANN-DIETRICH WÖRNER FROMTHE GERMAN AEROSPACE CENTER (DLR) ON THE PRIVATIZATION OF SPACE TRAVEL.

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Professor Johann-Dietrich Wörner People 31

Even today, space travel already has a huge impact on our everyday lives, be it in communication, navigation or observation of the Earth. Hardly anyone realizes this. It is the large-scale projects and visions of space trav-el with astronauts that capture people's imagination and show us how fascinated they are. Visions have always contributed to driving develop-ment forwards. It remains to be seen whether an announcement that Mars is to be populated can also achieve this effect.

What risks do the increased activities of private companies in space travel involve? The business risks faced by private providers are basically the same in all fi elds, regardless of whether they build robots, cars or launch vehicles. As long as there is demand, everything is good. This means that busi-nesspeople have to anticipate or indeed create demand, such as in satel-lite telephone services. Just like in other fi elds, technical and operational matters are subject to clear statutory specifi cations intended to ensure the safety of these very fi nance-intensive projects. Which roles do you think have to be reserved for the state at all costs?Matters of national security for example. And satellite navigation systems such as Galileo should also remain in public hands in order to ensure that they remain independent of national and inter-state interests.

The French company Carmatsa recently announced crucial progress in the development of an artifi cial heart. The material for the heart is based on expertise gained from space research. Which projects the DLR is in-volved in will change our everyday lives?One of the DLR's roles is to put scientifi c expertise into practice. That is what the DLR's own Technology Marketing department is for. Exper-tise gained from space travel robot technology has put the German in-dustrial robot manufacturer Kuka in an excellent position on the world market, especially in automotive construction. Knowledge and technol-ogy from space travel have infl uenced medical robot technology and

OUT OF THIS WORLD

The German Aerospace Center (DLR) represents fascinating technology and science at the very highest level. Its CEO has been Prof. Dr.-Ing. Johann-Dietrich Wörner since 2007. At the "Nacht der Technik" (Night of Technology) event at TÜV Rheinland in Cologne, his presentation enthralled large numbers of visitors.

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SpaceJustin, take over: The DLR robot makes repairs in orbit, controlled by operators on Earth. This reduces the need for dangerous mis-sions by astronauts.

People Professor Johann-Dietrich Wörner32 contact 2.12

www.bvdm-online.deId-Nr. 1331224

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Responsible: Aud FellerEditor: S+L Partners GmbH, ColognePrinting: Druckhaus Ley + Wiegandt, Wuppertal

Photos: Lothar Wels (Title, p.

2, pp. 14-19); Sturti/PN_Photo/Istockphoto (p. 2), mad_art (p. 2, p.4),

alumnu/Istockphoto (p. 6), Shimz

(p. 8), Matthias Horx, Trend- und

Zukunftsforscher (www.horx.com) /

Klaus Vyhnalek (p. 9), Peter Howell/Istockphoto (p.10), Nikada/Istockphot (pp. 10-11), alex-mit/Istockphoto (p. 11), enot-poloskun/Istockphoto (pp. 12-13), Teun van den Dries/Shutterstock (p. 14), DLR (p. 32), Ralf Bille (p. 30), TÜV Rheinland (pp. 2, 8, 11, 12, 14, 21, 25, 27, 29), Eurosense (pp. 20, 21), nopow/Istockphoto (S. 22-23), Axel Springer (pp. 24, 25), LockieCurrie/Istockphoto (pp. 26, 27), AF-studio/Istockphoto (S. 28), Lepro Istockphoto (p. 28), Ralf Bille (p. 29, 30), DLR (p. 32)

INFORMATIONDeutsches Zentrum für

Luft- und Raumfahrt e.V.

+49 2203 601-0

www.dlr.de

especially effi cient oil heating systems; the blue burner used there is based on developments from drive technology

for launch vehicles.

You have now been CEO of the DLR for a little over six years. Before that, you studied Civil En-gineering and were President of

TU Darmstadt for many years. Has aerospace always been your passion, but you decided it was better to study some-

thing more down to earth?Passions need time to develop. As a

child, I followed the space missions and built model airplanes. But when I

started my career, aerospace seemed too far away; it was not as practi-cally accessible to me as build-ing a house or a bridge. So, after

fi nishing school, I chose Civil Engineering, and now I have added the fi elds focused on by the DLR, i.e. aerospace, energy,

transport and security. My engi-neering training is certainly an ex-

cellent basis for the challenges I face today, even though my role now is closer

to that of a science manager.

Which of the current DLR research projects do you fi nd most exciting?I always fi nd the project that is just beginning and that needs to be got off the ground the most exciting. It doesn't matter if it is in aerospace or in energy or trans-port research. And every day I am amazed at the ideas our scientists and engineers come up with. Ideas today, reality tomorrow.

Space tourism is also an up-and-coming business model. If we forget about the high costs for a mo-ment, how much would you personally like to travel to space?I would love to experience what our astronauts always talk about with their eyes shining, even if I could just go up to 100 km above the Earth for a few minutes. «

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