Connectivity for remote management and support7 December 2020 • 14:00-14:45 GMTSponsored by

#vesseloptimisation

VesselOptimisation

Webinar Week

Part of

7-11 December 2020Presentation & sponsor documents:Page 2: Torbjorn Dimblad, Anglo-Eastern Ship ManagementPage 8: Marco Cristoforo Camporeale, InmarsatPage 18: Patrick Rossi, Royal Caribbean GroupPage 24: Johan Pellicaan, Scale Computing EMEAPage 33: Scale Computing company information

Connectivity enabling remote

managementTorbjörn Dimblad, CIO

7th December 2020

Anglo-Eastern

Adapting to a new reality

2

accelerates our digital

agenda…

Anglo-Eastern

Challenges

3

Connectivity to the ship Connectivity within the ship Age of IT equipment

CertificationDurabilityCyber-risk

Anglo-Eastern

Initial steps on the journey

4

4G to complement

VSAT/FBB within 30 miles

of the coast

A centralised infrastructure

to manage and backup the

systems on board

Remote network, firewall

and end-point

management; anti-virus

and vulnerability

reporting…basics for

IMO2021 compliance

Deployment of intrinsically-

safe smartphone with

camera

Anglo-Eastern

towards a connected future

5

Business Entity

Street Address, City, Postal Code, Country

T. +123 456 7890 | www.angloeastern.com

© Anglo-Eastern All rights reserved.

Thank you.

CONNECTIVITYENABLING REMOTE

MANAGEMENT AND SUPPORT

PRESENTED BY

MARCO CRISTOFORO CAMPOREALE

HEAD OF INMARSAT MARITIME DIGITAL

DRIVING THE DIGITALIZATION AGENDA

COVID-19

• COVID-19 is driving shipping into

more remote support of the fleet

• The latest technologies enable

management remotely at sea

• Opportunity for improving efficiency

TIME AND COST EFFICIENCY

COMPLIANCE

• Survey and compliance at sea

• Deploying integrated solutions with

live stream video and audio

• Global 24/7 teams to support

technical expert and flag regulators

OVERHEAD AND CARBON FOOTPRINT

TRAINING

• Live stream classroom-like training

of seafarer

• Dedicated 24/7 on demand

worldwide (at sea)

• Improving teaching standard

IMPROVING CREW CARE

HEALTH

• All-inclusive business models

ensuring a complete turnkey

medical solution

• Easy access to healthcare, focusing

on early intervention

• Diagnose medical problems quicker

and respond earlier

MULTI CHANNEL COMMUNICATIONS

COMMUNICATIONS

• Seamless live experience on multiple

channels

• Intelligent chat-bots, live streaming

as well as offline peer-to-peer comms

• Multi-layered security for both client

app and back-end services

MEETING IMO 2021 REQUIREMENTS

SECURITY

• Resolution MSC.428(98)

• Cyber risks must be addressed in

existing safety management

systems in 2021

• Consider protection of information

and data exchange within IT / OT

systems

Download our free

paper for guidance

DEDICATED DIGITAL SERVICES

VSAT SERVICES

• Fleet Connect – dedicated

bandwidth Services

• Fleet Data – IoT Platform

PUBLIC | © INMARSAT

SOLVING PROBLEMS TOGETHER

INMARSAT DIGITAL ECOSYSTEM

R O YA L C A R I B B E A N G R O U P 1

Who we are

R O YA L C A R I B B E A N G R O U P 2

« Vendor Test site »« Shipowner IT/OT software tracking/Security »

« Shipowner Validation»

« Classification Society »

Factory acceptance testing using live video streaming e.g. validation of technical or Mechanical, Electrical performance, IT/OT Software testing

Limitations: Visibility in person VS remote viewing, video quality agility and quality…

« Request SW Inventory»

R O YA L C A R I B B E A N G R O U P 3

Is anyone connected?

What is the intervention

about exactly ?

« IT/OT Vendor remote access »

Provide remote access Visibility and Control for Navigation staff, Super Elec

« Live viewing/logging»

« Kill Switch»

R O YA L C A R I B B E A N G R O U P 4

Assess/Audit/Monitor the Connection Request/Account activation process

« Shipowner’s Easy to query Remote Access Register »(What System, Reason, Vessel, Protocols, Duration, Expiration, Plan, Identity, History…)

« Shipowner’s Security & Network Teams »

« Shipowner’s Remote Access Support Team»

« IT/OT System Vendor support

teams »

!#%#

« Shipowner’s Remote Access Process Internal QA »

R O YA L C A R I B B E A N G R O U P 5

Planning of remote intervention, agree on

exactly what will be done and have a roll-back

option (virtualisation solutions can help)

Secure connections: VPN,

Micro-Segmentation, 2FA,

strong passphrases

Centralize remote account details

(Stakeholder, Vendor name,

authorised protocols, intervention

history)

Should also be easy for Super Elec, Or

Shoreside to have visibility on these remote

access accounts/Dashboard of live

connections

Require onboard ‘Kill Switch’in case

of accidental or unplanned maintenance

Assess/Audit/Monitor the Connection

Request/Account activation process08 01

02

03

0405

Live logging and monitoring

of remote activities06

Watch: Monitor remote

technology cyber security

vulnerabilities

07

How can fleet IT/OT systems remain cyber secure without preventing remote access

R O YA L C A R I B B E A N G R O U P 6

Who we are

12 June 2020

Johan Pellicaan, VP EMEA

jpellicaan@scalecomputing.com

TECHNOLOGYINNOVATION AT SEA

SIMPLICITY ENGINEERED

“Simplicity is the ultimate sophistication”Leonardo da Vinci

CHALLENGES IN THE MARITIME INDUSTRY

▪ Safety and Security

▪ Improved defense against cyber attacks and hijacking

▪ Minimize IoT device security risks

▪ Backup and resiliency

▪ (Data) Communication

▪ Complexity

▪ New regulations (emission, etc.)

▪ Growing need for digitalization and data analytics

▪ Ability to support systems

▪ Continuous ship performance optimization

▪ Need to drive TCO down due to increased competition

AND HOW THESE RELATE TO INFORMATION TECHNOLOGY

Cyber-attacks on the maritime

industry’s operational

technology (OT) systems have

increased by 900% over the last

three years with the number of

reported incidents set to reach

record volumes by year end.

Source: https://www.hellenicshippingnews.com/maritime-cyber-attacks-increase-by-900-in-three-years/

Keep the

Crew Safe! Always

COST ARE COMPLICATED BY ONBOARD REALITIES

• No onboard IT expertise

• Expensive to maintain remotely

• Downtime is lost revenue and can increaseliability

• Minimal physical space

• Physical security challenges

• Legacy apps / future apps support

DRIVEN BY INNOVATION

EDGE COMPUTING

Internet of Things (IoT) Edge Computing Datacenter / Cloud

Scale HC3 bridges the gap between the edge and the core datacenter & cloud

FUTURE-READY SHIP INFRASTRUCTURESENSORS AND THINGS

IOTGateway

Onboard

Connect to WIFIContainer Location

BeaconsPropulsion Optimization

Intelligent Video / CCTV

POSCruise ships / Ferries

Leak Detection

EmissionControl

Predictive Maintenance

Vibration Measurement

FUTURE-READY SHIP INFRASTRUCTUREEDGE APPLICATIONS

IOTPlatform

Crew Management Video/CCTV

SafetyEmergency Response

Log Loading

IOTGateway

AI solutions Inventory tracking CustomerCrew tracking

PerforrmanceAnalytics

Satellite

Satellite

DELHAIZECUSTOMER QUOTE – LARGEST HYPERCONVERGED EDGE SOLUTION IN EUROPE”

We evaluated over a dozen solutions. The Scale Computing HC3 system we selected

delivered the stability, support and simplicity we needed, and gave us a platform for

the future. The solution outclassed all competition on TCO and simplicity.

Since deploying Scale HC3 Edge to our 800 stores in March of 2018, we have had zero

minutes of downtime in any store. Secondly, our network problems reduced with 70%.

Rolf Vanden Eynde

Head of Infrastructure Innovation Planning

Delhaize (Part of the Ahold Delhaize Group)”$80B Global Retailer with 7.000 locations

SCALE HC3 EDGEALL IN ONE – HIGHLY AVAILABLE APPLICATION INFRASTRUCTURE

• Unified Management

• Pre-configured Storage

• Deploys in < 1 hour

Simplicity

• Self-Healing

• Backup/Replication

• Disaster Recovery

Availability

• From Single Node

• Seamless Scale-Out

• Mix-and-Match

Scalability

• Complete Stack

• All Software Included

• Low Price, Lower Costs

Affordability

• Site Monitoring

• App and Policy Deployment

• Upgrade Management

Centralized Control

Thank you!

Questions?

Johan Pellicaan | Vice President

Email: jpellicaan@scalecomputing.com

www.scalecomputing.com/transportation

Deploy self-managing micro-datacenters at the edge.

What is Edge Computing?Edge computing encompasses any physical computing

infrastructure intentionally located outside the four walls of

the datacenter. Storage and compute resources can be placed

where they are needed while hosted on a minimal hardware

footprint. Infrastructure at the edge collects, processes, and

reduces vast quantities of data, acting as a high performance

bridge from local computing to both private and public clouds.

RETAILWhether managing dozens or

hundreds of retail locations,

retailers need reliable computing

across their sites. Apps for point-of-

sale, inventory management,

security, and more all need

maximum uptime and availability.

FINANCEBanks and other financial

institutions have multiple branch

offices requiring secure and reliable

computing to execute rapid,

business-critical transactions.

ROBOAny remote office or branch

office locations at the edge

require computing resources

that keep productivity online.

IOTAny IoT deployment may require

edge computing. Direct-to-cloud

communication may not be

reliable or fast enough to process

the vast amounts of collected

data or run time-sensitive

operations.

MOBILE PLATFORMSShipping vessels, ocean liners, offshore

platforms, defense, and remote construction

have computing needs that can go beyond the

edge of most networks. Mobile systems need

to be autonomous, not reliant on stable

external network connections.

INDUSTRIALManufacturing and other industrial processes

can span across multiple sites with high-tech

computing needs for equipment and personnel.

Industrial IoT devices like sensors require

on-site computing performance.

Simplicity Engineered // scalecomputing.com // +1 317-856-9959

CLOUD/DATACENTER

EDGE COMPUTING

INTERNET OF THINGS (IOT)

HC3 Use CasesEdge computing is effective in nearly any type of industry where remote sites exist.

› Find Out More About HC3 Edge - Request A Demo

Scale Computing is at the forefront of making edge computing more accessible and

more affordable for organizations of any size. We’d like to help you succeed with your

current and future edge computing projects. For more information or to request a demo,

contact us at: 877-722-5359 or visit www.scalecomputing.com.

Benefits of Edge Computing with HC3 EdgeHC3 is a powerful virtualization platform for running the workloads you require with high performance and efficiency.

MAXIMIZE UPTIMEScale Computing’s patented HyperCore technology enables machine intelligence to detect and mitigate infrastructure problems in real time. Combined with a clustered back-end architecture, this means applications stay running even as hardware problems arise or updates are applied.

UNIFIED PLATFORM SIMPLIFIES DEPLOYMENT AND MANAGEMENTEliminate silos of hardware and software. No VMware or hypervisor license is required and no VSA resource overhead is needed. Self-healing intelligence, local high-availability, remote disaster recovery, and hybrid cloud capabilities are built-in and automated by HyperCore. Additional resources can be mixed and added without downtime. Sites can be managed individually or centrally, with complete flexibility in how sites are grouped, orchestrated, and monitored.

EXTRAORDINARILY EASYHC3 systems can be easily deployed in minutes with VMs up and running in less than an hour. No specialized training or certification is required - no on-site IT expertise is even required! The platform is designed to be as intuitive as a smartphone but as powerful as a full data center.

FANTASTIC ECONOMICSHC3 provides the lowest edge acquisition and deployment cost in the world. A typi-cal customer reduces on-going management costs by 60-80% due to HC3 automation and machine intelligence. Eliminate the cost of multiple silos of infrastructure hardware and software components and all of their required licensing. Reduce or eliminate the need for 4-hour onsite support. A single manage-ment interface can handle from one to thousands of deployments, and the HC3 platform can grow from the smallest edgelocation to the largest centralized data-center under a single architecture.

© 2020 Scale Computing, All rights reserved. Any and all other trademarks used are owned by their respective owners.

Corporate Headquarters

525 S. Meridian Street Indianapolis, IN 46225

+1 317-856-9959

scalecomputing.com

EMEA B.V.

Europalaan 28-D 5232BC Den Bosch, The Netherlands

+1 877-722-5359

Leadership in Edge ComputingScale Computing is the leader in edge computing innovation. Scale Computing’s patented technology transforms isolated locations into unified, self-managing micro-datacenters for edge computing. When ease-of-use, high availability, and cost savings matter, Scale Computing’s HC3 system is the ideal infrastructure solution.

• Over a decade of IT technology innovation.

• Unique, self-healing architecture powered by over 20 patents.

• Thousands of customer deployments and hundreds of published case studies.

“The Scale Computing HC3 software, in combination with Lenovo servers and switches, delivered the stability, support, and simplicity we needed. The solution outclassed competition on total cost of ownership and simplicity.”— Rolf Vanden Eynde, Head of Infrastructure Innovation, Delhaize (An Ahold Delhaize Company)