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National Occupational Competency PNEUMATIC TECHNICIAN NC-2 The Republic of the Union of Myanmar Version No.: 1 Date: December 2015 METAL AND ENGINEERING SECTORIAL COMMITTEE Copyright: NSSA, Yangon,

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Page 1: Competency Units for NC Level-2 Pneumatic … · Web viewThe NOCS for Pneumatic Technician NC Level-2 (which is the commencement level for technicians) is the outcome of one such

National Occupational Competency Standard

PNEUMATIC TECHNICIAN NC-2

The Republic of the Union of Myanmar

National Skills Standards Authority (NSSA)

Version No.: 1

Date: December 2015

METAL AND ENGINEERING SECTORIAL COMMITTEE

Copyright: NSSA, Yangon, Myanmar

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TABLE OF CONTENTS

FOREWORD …………………………………………………………………………………..………..

GLOSSARY……………………………………………………………………………………………….

3

4

NC LEVEL-2 DESCRIPTION ………………………………………………………………………. 6

TECHNICAL COMPETENCY

ME-PN-201T1 Prepare for work activities ……………………………………………….

7

ME-PN-202T1 Connect pneumatic systems …………………………………………….

11

ME-PN-203T1 Operate and test pneumatic systems ………………………….……

15

ME-PN-204T1 Shut down the pneumatic system and clean up………………..

19

INDUSTRIAL COMPETENCY

ME-PN-205I1 Follow the safety and health procedure……………………………..

22

ME-PN-206I1 Practice housekeeping………………………………………………………..

26

BASIC COMPETENCY

ME-PN-207B1 Receive and respond to workplace communication…………..

30

2

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FOREWORD

The National Skills Standards Authority (NSSA), formed in 2007 under the Ministry of Labour, Employment and Social Security (MOLES) has been facilitating the development of National Occupational Competency Standards (NOCS) for the assessment and qualification of the Myanmar workforce.

The NSSA initially formed 14 Occupational Sectorial Committees comprising of representatives from relevant line ministries and the private sector to, among others, develop the NOCS which would be the basis of assessment and awarding of national certificates to workers. Thus far, the 14 Occupational Sectorial Committees have developed 173 national standards at four levels for each occupation, of which 93 were approved in principle by the Cabinet.

In 2014, the NSSA with the assistance of GIZ and Swisscontact has started implementation of the ‘Fast Track Skills Assessment and Certification Pilot Project’ with the aim to certify existing skilled workers at NOCS Level 1. For the pilot project, Occupational Expert Groups were formed by the NSSA to review the NOCS for 25 priority occupations.

The NOCS for Pneumatic Technician NC Level-2 (which is the commencement level for technicians) is the outcome of one such review. The review was undertaken by professionals and occupational experts nominated by the Metal and Engineering Occupational Sectorial Committee.

The Pneumatics Technician NC Level-2 standard (Version No.1) contains (4) competency units comprising of (9) competency elements. The standard can be used for training and assessment leading to certification by NSSA.

Assisted by GIZ consultants, the Occupational Expert Group that reviewed this NOCS Level-2 was composed of the following:

Zaw Myo ThantDirector-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre

Win Min LattProduct Specialist-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre

Aye Thida KhaingSenior InstructorIndustrial Training CentreMinistry of Industry

Si Thu LinTechnician-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre

The NSSA and the Metal and Engineering Occupational Sectorial Committee, hereby release the said NOCS for adoption by the Metal and Engineering Industry.

Chairperson ChairpersonNational Skills Standards Authority Metal and Engineering Occupational Sectorial Committee

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Glossary

Competency Elements

Refers to the basic fundamental parts of the standard. It describes the functions that a person, who works in a particular area of work, must be able to master. It must be described as actions or outcomes which are demonstrable and assessable. Written in action verbs.

Competency Level Refers to the skills, knowledge and attitudes desired for semi-skilled workers or Level 1 workers. The description for each competency level can be found in the National Skills Qualification System.

Competency Unit Refers to a competency which should be applied in a work situation, can logically stand alone and includes a title, expressed in action verbs.

Competency Unit Code

Refers to five components: 1) abbreviation of sector name, 2) abbreviation of occupation name, 3) occupational level, 4) total number of units, and 5) version number of the standard.

Description Brief profile of the occupation indicating the purpose and intent for clear and accurate description of the standard.

Evidence Guide Supports the assessment to determine if an individual held the competencies (specific skills and knowledge) described in the Standard. It relates to the knowledge and activities that should be demonstrated and observed to reliably attest to a person being able to apply a competency in a realistic workplace.

Industry Also refers to as Sector. Currently, the NSSA has 14 Sectorial Committees from which this section is derived, e.g. Metal and Engineering

Occupation Title Mostly derived from the list of occupations found in the Myanmar Standard Classification of Occupations from the Department of Labor

Occupational Competency Standard

The set of competencies required for effective performance in an occupation in line with the employers and industry requirements across the country

Performance Criteria

Statements which specify what is to be assessed and the required level of performance. Performance criteria also indicate the sequence of major tasks. Each element has a number of performance criteria describing in detail the skills a worker applies when undertaking the work defined in the unit. They set out fully what is done, how well the work should be performed and allow for

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a measurable outcome. Written in passive voice.

Range Relates to the unit of competency as a whole and sets the parameters for the application of the competency and captures the, for example, the types of work, resources, services, etc. that could apply when the competency was being used.

Range and ContextRelates to the Standard as a whole and performs a number of functions, including:

• Contextualising the competency Unit.

• Providing a linkage to knowledge and work requirements.

• Providing a focus and boundary for required performance.

• Providing assistance in the update of Competency Standard units.

Underpinning Knowledge

Refers to a basic understanding of how the work is done, which is a very vital part in evaluating the performance of workers.

Underpinning Skill Refers to the essential abilities needed to perform effectively, which is a very vital part in evaluating the performance of workers.

Unit Descriptor Elaborates the information provided by the Competency Unit by indicating the purpose and intent to ensure the clear and accurate description of such.

Variable Refers to technical terms or processes identified in the Performance Criteria (written in italicized form)

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OCCUPATION: PNEUMATIC TECHNICIANDescription:Pneumatic Technician operates and tests pneumatic systems as specified by work layout, circuit designs or instructions using pneumatic and electrical equipment in accordance with organisational, industrial health and safety procedures in an industrial automation setting.

Level Descriptor (General)

Certificate level Job level Skills, Knowledge and Ability National Certificate (NC)-2

Skilled Demonstrate basic operational knowledge in a moderate range of area

Perform practical skills in a range of varied tasks Demonstrate a prescribed range of functions involving

known routines and procedures Perform tasks that involve some complex or non-

routine activities autonomously or in collaboration with others as part of a group of team

Receive and pass on information related to the work Access and record information related to the work Take some responsibility for the quality of outputs

PNEUMATIC TECHNICIAN NC level- 2

Competency Units for NC Level-2 Pneumatic Technician

Unit Code No. TECHNICAL COMPETENCIES

ME-PN 0201T1 Prepare for work activities

ME-PN 0202T1 Connect pneumatic systems

ME-PN 0203T1 Operate and set pneumatic systems

ME-PN 0204T1 Shut down the pneumatic system and clean up

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-201T1

Competency Unit : PREPARE FOR WORK ACTIVITIES

Unit Descriptor :

Competency Level : Level 2

Version No. : 1

Date : April 2016

7

This unit relates to competencies required for clarification of work procedure and checking the pneumatic system in accordance with industrial health and safety practices.

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Competency Unit Code : ME-PN-201T1

Competency Unit Title: PREPARE FOR WORK ACTIVITIES

Competency Elements

This competency unit consists of the following elements:

Element 1. Clarify details of work activitiesElement 2. Check the pneumatic system for its readiness or abnormalities

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*

1. Identify details of work activities

1.1 Circuit diagrams related to the work are obtained from the appropriate person

1.2 Pneumatic components and electrical devices required for the work activity are identified and selected based on the circuit diagrams

2. Check the pneumatic system for its readiness or abnormalities

2.1 Pneumatic components and electrical devices are inspected for serviceability

2.2 Compressed air supply’s connection to the pneumatic systems is inspected for functionality in accordance with environment, organizational and industrial health & safety procedures

2.3 Where preparation of work activities cannot be fully completed the appropriate person is informed

RANGE AND CONTEXT

Variable Range

1. Procedures May include but not limited to: Organisational Industrial health & safety Operational

2. Pneumatic components May include but not limited to:

* Italicized terms are elaborated in the Range and Context.

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Actuators Accessories

Valves Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves

3. Circuit diagram May include but not limited to:ISO symbols

Pneumatic circuit Electro-pneumatic circuit

4. Environment May include but not limited to: Enclosed workshop Air -con Non-aircon

5. Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers

6. Air Supply May include but not limited to: Air filters Air regulators Air lubricators

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

Established organizational procedures related to the preparation of work activities

Organizational Skills

Industrial health & safety procedures Safe handling of components and regulating of compressed Air

Basic electrical concepts and terms Identifying types of Electrical Devices

Characteristic of pneumatic system (Fluid Mechanics)

Identifying types of Pneumatic Components

The need for good air preparation Identifying supply of Compressed Air

Evidence may be collected through assessment methods such as:

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Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

10

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-202T1

Competency Unit : CONNECT PNEUMATC SYSTEM

Unit Descriptor :

Competency Level : Level 2

Version No. : 1

Date : April 2016

NATIONAL OCCUPATIONAL COMPETENCY STANDARD

11

This unit relates to the assembly of the pneumatic system by connecting compressed air to the selected components in accordance with circuit diagram

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Competency Unit Code : ME-PN-202T1

Competency Unit Title: CONNECT PNEUMATIC SYSTEM

Competency Elements

This competency unit consists of the following elements:

Element 1. Connect pneumatic components and electrical devicesElement 2. Set the required air pressure supplyElement 3. Check the safety pneumatic systems connection

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*Performance Criteria*

1. Connect pneumatic components and electrical devices

1.1 Pneumatic components and electrical devices are connected in accordance with the circuit diagrams and established industrial health & safety procedures

1.2 Pneumatic tubing is used to connect conventional pneumatic system

1.3 For the connection of electro-pneumatic system, electrical wiring is connected to the electrical devices and the electro-pneumatic components

2. Set the required air pressure supply

2.1 Required air pressure is set in instrument in accordance with established organisational and industrial health & safety procedures

2.2 Pneumatic system is connected to the compressed air supply and the main power circuit

3. Check the safety pneumatic system’s connection

3.1 Connection to pneumatic system is checked in accordance with the circuit and to ensure that all industrial health & safety procedures are adhered to

RANGE AND CONTEXT

Variable Range

Procedures May include but not limited to: Organisational

Performance Criteria** Italicized terms are elaborated in the Range and Context.

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Industrial health & safety Operational

Pneumatic components May include but not limited to: Actuators Accessories Valves Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves

Circuit diagram May include but not limited to: ISO symbols Pneumatic circuit Electro-pneumatic circuit

Pressure May include but not limited to: System Pressure

Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers

Instrument May include but not limited to: Pressure Gauge

Air Supply May include but not limited to: Air filters Air regulators Air lubricators

Environment May include but not limited to: Enclosed workshop Air -con Non-aircon

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

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Established organisational procedures related to the connection of the pneumatic systems

Industrial health & safety procedures Basic electrical concepts, terms and

symbols Characteristics of pneumatics (Fluid

mechanics) Representation of the elements and circuits

Obtain work instructions Obtain, interpret and understand the work

instructions,Carry out routine tasks in accordance with Instructions Establish safe and effective work processes to

avoid or minimise reworking avoid wastageOrganisational SkillsInterpretation of circuit diagramsConnecting electro-pneumatic componentsConnecting of pneumatic system to compressed air supplySetting air pressure in accordance with OSH proceduresFamiliarization with the symbols used in pneumatic in accordance with ISO 1219

Communicate effectively in the workplace Communicate in simple language to enable

confirmation of work requirementsWork with others and in a team Work with others and in a team using co-

operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in establishing,

recording and checking of workNumeracy skills Perform basic calculations required to finish the

tasksUse of tools Mechanical aptitude and manual dexterity to

use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedures.

Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-203T1

Competency Unit : OPERATE AND TEST PNEUMATIC SYSTEMS

Unit Descriptor :

Competency Level : Level 2

Version No. : 1

Date : April 2016

NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Competency Unit Code : ME-PN-203T1

15

This unit relates to operating the pneumatic system and verifying the sequence for correctness and report fault occurrence.

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Competency Unit Title: OPERATE AND TEST PNEUMATIC SYSTEMS

Competency Elements

This competency unit consists of the following elements:

Element 1. Activate the pneumatic systemElement 2. Test the pneumatic system

DESCRIPTION OF COMPETENCY ELEMENTS

Competency ElementsPerformance Criteria*Performance Criteria*

1. Activate the pneumatic system

1.1 Main power circuit is switched on and the pressure of compressed air supply is checked

1.2 Pneumatic components are activated to operate the pneumatic system in accordance with established organisational and industrial health & safety procedures

1.3 Electrical devices are activated to operate the electro-pneumatic system in accordance with established organisational and industrial health & safety procedures

2. Test the pneumatic system

2.1 Pneumatic system is tested for proper operation and its sequence is verified

2.2 Faults in the pneumatic system are promptly reported to the appropriate person

2.3 When work cannot be completed as detailed the appropriate person is informed

RANGE AND CONTEXT

Variable Range

1. Procedures May include but not limited to: Organisational Industrial health & safety Operational

2. Pneumatic components May include but not limited to: Actuators Accessories Valves

Performance Criteria** Italicized terms are elaborated in the Range and Context.

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Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves

3. Circuit diagram May include but not limited to: ISO symbols Pneumatic circuit Electro-pneumatic circuit

4. Pressure May include but not limited to: System Pressure

5. Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers

6. Connections May include but not limited to: Tubing Electrical Wiring

7. Instrument May include but not limited to: Pressure gauge

8. Air supply May include but not limited to: Air filters Air regulators Air lubricators

9. Environment May include but not limited to: Enclosed workshop Air -con Non air-con

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

Established organisational procedures related to the operating and testing of the pneumatic systems

Industrial health & safety procedures

Obtain work instructions Obtain, interpret and understand the work

instructions,Carry out routine tasks in accordance with

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Types of measuring instruments (e.g., pressure gauge

Instructions Establish safe and effective work processes to

avoid or minimise reworking avoid wastageOrganisational Skills

Following OSH proceduresMeasurements of pressureMethods of checking connectionsActivating of pneumatic system

Communicate effectively in the workplace Communicate in simple language to enable

confirmation of work requirementsWork with others and in a team Work with others and in a team using co-

operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in establishing,

recording and checking of workNumeracy skills Perform basic calculations required to finish the

tasksUse of tools Mechanical aptitude and manual dexterity to use

tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedures.

Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-204T1

Competency Unit : SHUT DOWN THE PNEUMATIC SYSTEM AND CLEAN UP

Unit Descriptor :

Competency Level : Level 2

Version No. : 1

Date : April 2016

19

This unit relates to shutting down the pneumatic system, dismantling of components and cleaning up of work area.

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Competency Unit Code : ME-PN-204T1

Competency Unit Title : SHUT DOWN THE PNEUMATIC SYSTEM AND CLEAN UP

Competency Elements

This competency unit consists of the following elements:

Element 1. Shut down the pneumatic systemElement 2. Clear the work area in preparation for the next operation of the pneumatic system

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*Performance Criteria*

1. Shut down the pneumatic system

1.1 On completion of work, the pneumatic system is properly shutdown in accordance with established organisational and industrial health & safety procedures

1.2 Any faulty tool, equipment and component is clearly labelled, isolated and reported in accordance with established organisational procedures

2. Clear the work area in preparation for the next operation of the pneumatic system

2.1 The work area is cleaned and tidied up2.2 The circuit diagrams are returned to the appropriate

person/location2.3 Where work area cannot be reinstated, the appropriate

person is informed

RANGE AND CONTEXT Variable Range

Procedures May include but not limited to: Organisational Industrial health & safety Operational

Performance Criteria** Italicized terms are elaborated in the Range and Context.

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EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

Established organisational procedures related to the shutdown of pneumatic systems

Industrial health and safety procedures

Obtain work instructions Obtain, interpret and understand the work

instructions,Carry out routine tasks in accordance with Instructions Establish safe and effective work processes to

avoid or minimise reworking avoid wastageSafety skillsCleaning up

Communicate effectively in the workplace Communicate in simple language to enable

confirmation of work requirementsWork with others and in a team Work with others and in a team using co-

operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in establishing,

recording and checking of workNumeracy skills Perform basic calculations required to finish the

tasksUse of tools Mechanical aptitude and manual dexterity to

use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure

Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

21

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-205I1

Competency Unit : FOLLOW THE SAFETY AND HEALTH PROCEDURE

Unit Descriptor :

Competency Level : Level 1

Version No. : 1

Date : April 2016

22

This unit relates to compliance with regulatory and organizational requirements for occupational health and safety

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Competency Unit Code: ME-PN-205I1

Competency Unit Title: FOLLOW THE SAFETY AND HEALTH PROCEDURE

Competency Elements

This competency unit consists of the following elements:

Element 1: Follow safe work practicesElement 2: Identify hazards and risksElement 3: Follow emergency procedures

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*

1. Follow safe work practices

1.1 Safety regulations and workplace safety and hazard control practices based on organization procedures are followed

1.2 Hazards/risks in the workplace and their corresponding indicators to minimize or eliminate risks to co-workers, workplace and environment in accordance with organizational procedures are identified

1.3 Contingency measures during the events of workplace accidents, fire and other emergencies in accordance with organizational procedures are complied

2. Identify hazards and risks 2.1 OHS issues or concerns and identified workplace hazards to designated personnel in accordance with workplace requirements and relevant OHS legislation are reported

3. Follow emergency procedures

3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed.

3.2 Procedures for dealing with workplace accidents, fire and emergencies in accordance with organizational OHS policies are followed

3.3 Personal Protective Equipment (PPE) are correctly used in accordance with organization’s OHS procedures and practices

3.4 Appropriate assistance provided in the event of a workplace emergency in accordance with established

** Italicized terms are elaborated in the Range and Context

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organizational protocols

RANGE AND CONTEXT

Variable Range

1. Safety regulations Waste disposal Electrical and fire safety precaution Professional safety signs

2. Hazards/risks Physical hazards Ergonomic hazards Electrical hazards Falling and tripping hazards

3. PPE Safety Belt Helmet Head Protection Glasses Mask Gloves, boots, etc.

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skill

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Safety regulations Safety signs and symbols and Personal

Protective Equipment(PPE) Emergency procedures Various site hazards Safety and health procedures Accidents which may happen Correct use of PPE

Obtain work instructions Obtain, interpret and understand the

work instructions,Carry out routine tasks in accordance with Instructions

Establish safe and effective work processes to avoid or minimise reworking avoid wastage

Safety skillsCleaning up

Communicate effectively in the workplace Communicate in simple language to

enable confirmation of work requirements

Work with others and in a team Work with others and in a team using

co-operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in

establishing, recording and checking of work

Numeracy skills Perform basic calculations required

to finish the tasksUse of tools

Mechanical aptitude and manual dexterity to use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure

Evidence may be collected through assessment methods such as: Observation of practical performance by the candidate Inspection of finished work Oral and written questions

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-206I1

Competency Unit : PRACTICE HOUSE KEEPING

Unit Descriptor :

Competency Level : Level 1

Version No. : 1

Date : April 2016

27

This unit covers the knowledge, skills and attitudes required to apply the basic housekeeping procedures.

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NATIONAL COMPETENCY STANDARDCompetency Unit Code: ME-PN-206I1Competency Unit Title: PRACTICE HOUSE KEEPING

Competency ElementsThis competency unit consists of the following elements:

Element 1: Sort and remove unnecessary itemsElement 2: Arrange itemsElement 3: Maintain work area, tools and equipmentElement 4: Follow work process and proceduresElement 5: Perform work spontaneously

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*

1. Sort and remove unnecessary items 1.1 Reusable, recyclable materials are sorted in accordance with organizational procedures

1.2 Unnecessary items are removed and disposed of in accordance with organizational procedures.

2. Arrange items 2.1 Items are arranged in accordance with organizational housekeeping procedures

2.2 Work area is arranged according to job requirements

2.3 Activities are prioritized based on instructions.2.4 Items are provided with clear and visible identification marks based on procedure2.5 Safety equipment and evacuation passages are

kept clear and accessible based on instructions

3. Maintain work area, tools and

Equipment

3.1 Cleanliness and orderliness of work area is maintained in accordance with organizational procedures

3.2 Tools and equipment are cleaned in accordance with manufacturer’s instructions/manual

3.3 Minor repairs are performed on tools and equipment in accordance with manufacturer’s instruction/manual

3.4 Defective tools and equipment are reported

** Italicized terms are elaborated in the Range and Context

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to immediate supervisor

4.Follow work process and procedures 4.1 Materials for common use are maintained in designated area based on procedures

4.2 Work is performed according to work procedures

4.3 Abnormal incidents are reported to immediate supervisor.

5. Perform work spontaneously 5.1 Work is performed as per instruction5.2 Organizational decorum is followed and

complied with5.3 Work is performed in accordance with

occupational health and safety (OHS) requirements

RANGE AND CONTEXT

Variable Range

1. Unnecessary items may include: Non-recyclable materials Unserviceable tools and equipment Pictures, posters and other materials not

related to work activity Waste materials

2. Identification marks may include: Labels Tags Colour coding

3. Decorum may include: Organizational rules and regulations Proper work clothes Behaviour

4. Minor repair may include: Application of lubricants Sharpening of tools Tightening of nuts, bolts and screws

EVIDENCE GUIDE

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Underpinning Knowledge Underpinning Skill

Principles of 5S Work process and procedures Safety signs and symbols General OH&S principles Environmental requirements relevant to work

Accident/Hazard reporting procedures

Obtain work instructions Obtain, interpret and understand the

work instructions,Carry out routine tasks in accordance with Instructions

Establish safe and effective work processes to avoid or minimise reworking avoid wastage

Safety skillsCleaning up

Communicate effectively in the workplace Communicate in simple language to

enable confirmation of work requirements

Work with others and in a team Work with others and in a team using co-

operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in

establishing, recording and checking of work

Numeracy skills Perform basic calculations required to

finish the tasksUse of tools

Mechanical aptitude and manual dexterity to use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure

Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

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NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : METAL AND ENGINEERING

Occupation Title : PNEUMATIC TECHNICIAN

Competency Unit Code : ME-PN-207B1

Competency Unit : RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION

Unit Descriptor :

Competency Level : Level 1

Version No. : 1

Date : April 2016

NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Competency Unit Code: ME-PN-207B1

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This unit covers the knowledge, skills and attitudes required to receive, respond and act on verbal and written communication.

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Competency Unit Title: RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION

Competency Elements

This competency unit consists of the following elements:

Element 1: Follow routine spoken messagesElement 2: Perform workplace duties following written notices

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements Performance Criteria*

1. Follow routine verbal messages 1.1 Required information is gathered by listening attentively and correctly and interpreting or understanding information/instructions

1.2 Instructions/information are properly recorded1.3 Instructions are acted upon immediately in

accordance with information received1.4 Clarification is sought from workplace supervisor

on all occasions when any instruction/information is not clear

2. Perform workplace duties following written notices

2.1 Written notices and instructions are read and interpreted correctly in accordance with organizational guidelines

2.2 Routine written instructions are followed in sequence

2.3 Feedback is given to workplace supervisor based on the instructions/information received

RANGE AND CONTEXT

Variable Range** Italicized terms are elaborated in the Range and Context

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1. Written notices and instructions may include:

Handwritten and printed materials Internal memos External communications Electronic mails Briefing notes General correspondence

2. Organizational Guidelines may include: Information documentation procedures Company policies and procedures Organizational manuals Service manuals

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

Knowledge of organizational policies/ guidelines in regard to processing internal/external information

Ethical work practices in handling communications

Communication process

Obtain work instructions Obtain, interpret and understand the work

instructions,Carry out routine tasks in accordance with Instructions

Establish safe and effective work processes to avoid or minimise reworking avoid wastageRecording and Reporting

Communicate effectively in the workplace Communicate in simple language to enable

confirmation of work requirementsWork with others and in a team

Work with others and in a team using co-operative approaches to optimise satisfaction and productivity

Use measurement techniques Use measurement techniques in establishing,

recording and checking of work

Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions

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