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National Occupational Competency Standard
PNEUMATIC TECHNICIAN NC-2
The Republic of the Union of Myanmar
National Skills Standards Authority (NSSA)
Version No.: 1
Date: December 2015
METAL AND ENGINEERING SECTORIAL COMMITTEE
Copyright: NSSA, Yangon, Myanmar
TABLE OF CONTENTS
FOREWORD …………………………………………………………………………………..………..
GLOSSARY……………………………………………………………………………………………….
3
4
NC LEVEL-2 DESCRIPTION ………………………………………………………………………. 6
TECHNICAL COMPETENCY
ME-PN-201T1 Prepare for work activities ……………………………………………….
7
ME-PN-202T1 Connect pneumatic systems …………………………………………….
11
ME-PN-203T1 Operate and test pneumatic systems ………………………….……
15
ME-PN-204T1 Shut down the pneumatic system and clean up………………..
19
INDUSTRIAL COMPETENCY
ME-PN-205I1 Follow the safety and health procedure……………………………..
22
ME-PN-206I1 Practice housekeeping………………………………………………………..
26
BASIC COMPETENCY
ME-PN-207B1 Receive and respond to workplace communication…………..
30
2
FOREWORD
The National Skills Standards Authority (NSSA), formed in 2007 under the Ministry of Labour, Employment and Social Security (MOLES) has been facilitating the development of National Occupational Competency Standards (NOCS) for the assessment and qualification of the Myanmar workforce.
The NSSA initially formed 14 Occupational Sectorial Committees comprising of representatives from relevant line ministries and the private sector to, among others, develop the NOCS which would be the basis of assessment and awarding of national certificates to workers. Thus far, the 14 Occupational Sectorial Committees have developed 173 national standards at four levels for each occupation, of which 93 were approved in principle by the Cabinet.
In 2014, the NSSA with the assistance of GIZ and Swisscontact has started implementation of the ‘Fast Track Skills Assessment and Certification Pilot Project’ with the aim to certify existing skilled workers at NOCS Level 1. For the pilot project, Occupational Expert Groups were formed by the NSSA to review the NOCS for 25 priority occupations.
The NOCS for Pneumatic Technician NC Level-2 (which is the commencement level for technicians) is the outcome of one such review. The review was undertaken by professionals and occupational experts nominated by the Metal and Engineering Occupational Sectorial Committee.
The Pneumatics Technician NC Level-2 standard (Version No.1) contains (4) competency units comprising of (9) competency elements. The standard can be used for training and assessment leading to certification by NSSA.
Assisted by GIZ consultants, the Occupational Expert Group that reviewed this NOCS Level-2 was composed of the following:
Zaw Myo ThantDirector-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre
Win Min LattProduct Specialist-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre
Aye Thida KhaingSenior InstructorIndustrial Training CentreMinistry of Industry
Si Thu LinTechnician-Industrial SolutionsSea Lion-Festo Industrial Automation Training Centre
The NSSA and the Metal and Engineering Occupational Sectorial Committee, hereby release the said NOCS for adoption by the Metal and Engineering Industry.
Chairperson ChairpersonNational Skills Standards Authority Metal and Engineering Occupational Sectorial Committee
3
Glossary
Competency Elements
Refers to the basic fundamental parts of the standard. It describes the functions that a person, who works in a particular area of work, must be able to master. It must be described as actions or outcomes which are demonstrable and assessable. Written in action verbs.
Competency Level Refers to the skills, knowledge and attitudes desired for semi-skilled workers or Level 1 workers. The description for each competency level can be found in the National Skills Qualification System.
Competency Unit Refers to a competency which should be applied in a work situation, can logically stand alone and includes a title, expressed in action verbs.
Competency Unit Code
Refers to five components: 1) abbreviation of sector name, 2) abbreviation of occupation name, 3) occupational level, 4) total number of units, and 5) version number of the standard.
Description Brief profile of the occupation indicating the purpose and intent for clear and accurate description of the standard.
Evidence Guide Supports the assessment to determine if an individual held the competencies (specific skills and knowledge) described in the Standard. It relates to the knowledge and activities that should be demonstrated and observed to reliably attest to a person being able to apply a competency in a realistic workplace.
Industry Also refers to as Sector. Currently, the NSSA has 14 Sectorial Committees from which this section is derived, e.g. Metal and Engineering
Occupation Title Mostly derived from the list of occupations found in the Myanmar Standard Classification of Occupations from the Department of Labor
Occupational Competency Standard
The set of competencies required for effective performance in an occupation in line with the employers and industry requirements across the country
Performance Criteria
Statements which specify what is to be assessed and the required level of performance. Performance criteria also indicate the sequence of major tasks. Each element has a number of performance criteria describing in detail the skills a worker applies when undertaking the work defined in the unit. They set out fully what is done, how well the work should be performed and allow for
4
a measurable outcome. Written in passive voice.
Range Relates to the unit of competency as a whole and sets the parameters for the application of the competency and captures the, for example, the types of work, resources, services, etc. that could apply when the competency was being used.
Range and ContextRelates to the Standard as a whole and performs a number of functions, including:
• Contextualising the competency Unit.
• Providing a linkage to knowledge and work requirements.
• Providing a focus and boundary for required performance.
• Providing assistance in the update of Competency Standard units.
Underpinning Knowledge
Refers to a basic understanding of how the work is done, which is a very vital part in evaluating the performance of workers.
Underpinning Skill Refers to the essential abilities needed to perform effectively, which is a very vital part in evaluating the performance of workers.
Unit Descriptor Elaborates the information provided by the Competency Unit by indicating the purpose and intent to ensure the clear and accurate description of such.
Variable Refers to technical terms or processes identified in the Performance Criteria (written in italicized form)
5
OCCUPATION: PNEUMATIC TECHNICIANDescription:Pneumatic Technician operates and tests pneumatic systems as specified by work layout, circuit designs or instructions using pneumatic and electrical equipment in accordance with organisational, industrial health and safety procedures in an industrial automation setting.
Level Descriptor (General)
Certificate level Job level Skills, Knowledge and Ability National Certificate (NC)-2
Skilled Demonstrate basic operational knowledge in a moderate range of area
Perform practical skills in a range of varied tasks Demonstrate a prescribed range of functions involving
known routines and procedures Perform tasks that involve some complex or non-
routine activities autonomously or in collaboration with others as part of a group of team
Receive and pass on information related to the work Access and record information related to the work Take some responsibility for the quality of outputs
PNEUMATIC TECHNICIAN NC level- 2
Competency Units for NC Level-2 Pneumatic Technician
Unit Code No. TECHNICAL COMPETENCIES
ME-PN 0201T1 Prepare for work activities
ME-PN 0202T1 Connect pneumatic systems
ME-PN 0203T1 Operate and set pneumatic systems
ME-PN 0204T1 Shut down the pneumatic system and clean up
6
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-201T1
Competency Unit : PREPARE FOR WORK ACTIVITIES
Unit Descriptor :
Competency Level : Level 2
Version No. : 1
Date : April 2016
7
This unit relates to competencies required for clarification of work procedure and checking the pneumatic system in accordance with industrial health and safety practices.
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Competency Unit Code : ME-PN-201T1
Competency Unit Title: PREPARE FOR WORK ACTIVITIES
Competency Elements
This competency unit consists of the following elements:
Element 1. Clarify details of work activitiesElement 2. Check the pneumatic system for its readiness or abnormalities
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*
1. Identify details of work activities
1.1 Circuit diagrams related to the work are obtained from the appropriate person
1.2 Pneumatic components and electrical devices required for the work activity are identified and selected based on the circuit diagrams
2. Check the pneumatic system for its readiness or abnormalities
2.1 Pneumatic components and electrical devices are inspected for serviceability
2.2 Compressed air supply’s connection to the pneumatic systems is inspected for functionality in accordance with environment, organizational and industrial health & safety procedures
2.3 Where preparation of work activities cannot be fully completed the appropriate person is informed
RANGE AND CONTEXT
Variable Range
1. Procedures May include but not limited to: Organisational Industrial health & safety Operational
2. Pneumatic components May include but not limited to:
* Italicized terms are elaborated in the Range and Context.
8
Actuators Accessories
Valves Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves
3. Circuit diagram May include but not limited to:ISO symbols
Pneumatic circuit Electro-pneumatic circuit
4. Environment May include but not limited to: Enclosed workshop Air -con Non-aircon
5. Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers
6. Air Supply May include but not limited to: Air filters Air regulators Air lubricators
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skills
Established organizational procedures related to the preparation of work activities
Organizational Skills
Industrial health & safety procedures Safe handling of components and regulating of compressed Air
Basic electrical concepts and terms Identifying types of Electrical Devices
Characteristic of pneumatic system (Fluid Mechanics)
Identifying types of Pneumatic Components
The need for good air preparation Identifying supply of Compressed Air
Evidence may be collected through assessment methods such as:
9
Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
10
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-202T1
Competency Unit : CONNECT PNEUMATC SYSTEM
Unit Descriptor :
Competency Level : Level 2
Version No. : 1
Date : April 2016
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
11
This unit relates to the assembly of the pneumatic system by connecting compressed air to the selected components in accordance with circuit diagram
Competency Unit Code : ME-PN-202T1
Competency Unit Title: CONNECT PNEUMATIC SYSTEM
Competency Elements
This competency unit consists of the following elements:
Element 1. Connect pneumatic components and electrical devicesElement 2. Set the required air pressure supplyElement 3. Check the safety pneumatic systems connection
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*Performance Criteria*
1. Connect pneumatic components and electrical devices
1.1 Pneumatic components and electrical devices are connected in accordance with the circuit diagrams and established industrial health & safety procedures
1.2 Pneumatic tubing is used to connect conventional pneumatic system
1.3 For the connection of electro-pneumatic system, electrical wiring is connected to the electrical devices and the electro-pneumatic components
2. Set the required air pressure supply
2.1 Required air pressure is set in instrument in accordance with established organisational and industrial health & safety procedures
2.2 Pneumatic system is connected to the compressed air supply and the main power circuit
3. Check the safety pneumatic system’s connection
3.1 Connection to pneumatic system is checked in accordance with the circuit and to ensure that all industrial health & safety procedures are adhered to
RANGE AND CONTEXT
Variable Range
Procedures May include but not limited to: Organisational
Performance Criteria** Italicized terms are elaborated in the Range and Context.
12
Industrial health & safety Operational
Pneumatic components May include but not limited to: Actuators Accessories Valves Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves
Circuit diagram May include but not limited to: ISO symbols Pneumatic circuit Electro-pneumatic circuit
Pressure May include but not limited to: System Pressure
Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers
Instrument May include but not limited to: Pressure Gauge
Air Supply May include but not limited to: Air filters Air regulators Air lubricators
Environment May include but not limited to: Enclosed workshop Air -con Non-aircon
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skills
13
Established organisational procedures related to the connection of the pneumatic systems
Industrial health & safety procedures Basic electrical concepts, terms and
symbols Characteristics of pneumatics (Fluid
mechanics) Representation of the elements and circuits
Obtain work instructions Obtain, interpret and understand the work
instructions,Carry out routine tasks in accordance with Instructions Establish safe and effective work processes to
avoid or minimise reworking avoid wastageOrganisational SkillsInterpretation of circuit diagramsConnecting electro-pneumatic componentsConnecting of pneumatic system to compressed air supplySetting air pressure in accordance with OSH proceduresFamiliarization with the symbols used in pneumatic in accordance with ISO 1219
Communicate effectively in the workplace Communicate in simple language to enable
confirmation of work requirementsWork with others and in a team Work with others and in a team using co-
operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in establishing,
recording and checking of workNumeracy skills Perform basic calculations required to finish the
tasksUse of tools Mechanical aptitude and manual dexterity to
use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedures.
Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
14
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-203T1
Competency Unit : OPERATE AND TEST PNEUMATIC SYSTEMS
Unit Descriptor :
Competency Level : Level 2
Version No. : 1
Date : April 2016
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Competency Unit Code : ME-PN-203T1
15
This unit relates to operating the pneumatic system and verifying the sequence for correctness and report fault occurrence.
Competency Unit Title: OPERATE AND TEST PNEUMATIC SYSTEMS
Competency Elements
This competency unit consists of the following elements:
Element 1. Activate the pneumatic systemElement 2. Test the pneumatic system
DESCRIPTION OF COMPETENCY ELEMENTS
Competency ElementsPerformance Criteria*Performance Criteria*
1. Activate the pneumatic system
1.1 Main power circuit is switched on and the pressure of compressed air supply is checked
1.2 Pneumatic components are activated to operate the pneumatic system in accordance with established organisational and industrial health & safety procedures
1.3 Electrical devices are activated to operate the electro-pneumatic system in accordance with established organisational and industrial health & safety procedures
2. Test the pneumatic system
2.1 Pneumatic system is tested for proper operation and its sequence is verified
2.2 Faults in the pneumatic system are promptly reported to the appropriate person
2.3 When work cannot be completed as detailed the appropriate person is informed
RANGE AND CONTEXT
Variable Range
1. Procedures May include but not limited to: Organisational Industrial health & safety Operational
2. Pneumatic components May include but not limited to: Actuators Accessories Valves
Performance Criteria** Italicized terms are elaborated in the Range and Context.
16
Directional control valves Pressure control valves Flow control valves Non-return valves Combinational valves
3. Circuit diagram May include but not limited to: ISO symbols Pneumatic circuit Electro-pneumatic circuit
4. Pressure May include but not limited to: System Pressure
5. Electrical devices May include but not limited to: Power supply Switches Relays Sensors Timers Counters Indicators Buzzers
6. Connections May include but not limited to: Tubing Electrical Wiring
7. Instrument May include but not limited to: Pressure gauge
8. Air supply May include but not limited to: Air filters Air regulators Air lubricators
9. Environment May include but not limited to: Enclosed workshop Air -con Non air-con
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skills
Established organisational procedures related to the operating and testing of the pneumatic systems
Industrial health & safety procedures
Obtain work instructions Obtain, interpret and understand the work
instructions,Carry out routine tasks in accordance with
17
Types of measuring instruments (e.g., pressure gauge
Instructions Establish safe and effective work processes to
avoid or minimise reworking avoid wastageOrganisational Skills
Following OSH proceduresMeasurements of pressureMethods of checking connectionsActivating of pneumatic system
Communicate effectively in the workplace Communicate in simple language to enable
confirmation of work requirementsWork with others and in a team Work with others and in a team using co-
operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in establishing,
recording and checking of workNumeracy skills Perform basic calculations required to finish the
tasksUse of tools Mechanical aptitude and manual dexterity to use
tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedures.
Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
18
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-204T1
Competency Unit : SHUT DOWN THE PNEUMATIC SYSTEM AND CLEAN UP
Unit Descriptor :
Competency Level : Level 2
Version No. : 1
Date : April 2016
19
This unit relates to shutting down the pneumatic system, dismantling of components and cleaning up of work area.
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Competency Unit Code : ME-PN-204T1
Competency Unit Title : SHUT DOWN THE PNEUMATIC SYSTEM AND CLEAN UP
Competency Elements
This competency unit consists of the following elements:
Element 1. Shut down the pneumatic systemElement 2. Clear the work area in preparation for the next operation of the pneumatic system
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*Performance Criteria*
1. Shut down the pneumatic system
1.1 On completion of work, the pneumatic system is properly shutdown in accordance with established organisational and industrial health & safety procedures
1.2 Any faulty tool, equipment and component is clearly labelled, isolated and reported in accordance with established organisational procedures
2. Clear the work area in preparation for the next operation of the pneumatic system
2.1 The work area is cleaned and tidied up2.2 The circuit diagrams are returned to the appropriate
person/location2.3 Where work area cannot be reinstated, the appropriate
person is informed
RANGE AND CONTEXT Variable Range
Procedures May include but not limited to: Organisational Industrial health & safety Operational
Performance Criteria** Italicized terms are elaborated in the Range and Context.
20
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skills
Established organisational procedures related to the shutdown of pneumatic systems
Industrial health and safety procedures
Obtain work instructions Obtain, interpret and understand the work
instructions,Carry out routine tasks in accordance with Instructions Establish safe and effective work processes to
avoid or minimise reworking avoid wastageSafety skillsCleaning up
Communicate effectively in the workplace Communicate in simple language to enable
confirmation of work requirementsWork with others and in a team Work with others and in a team using co-
operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in establishing,
recording and checking of workNumeracy skills Perform basic calculations required to finish the
tasksUse of tools Mechanical aptitude and manual dexterity to
use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure
Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
21
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-205I1
Competency Unit : FOLLOW THE SAFETY AND HEALTH PROCEDURE
Unit Descriptor :
Competency Level : Level 1
Version No. : 1
Date : April 2016
22
This unit relates to compliance with regulatory and organizational requirements for occupational health and safety
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Competency Unit Code: ME-PN-205I1
Competency Unit Title: FOLLOW THE SAFETY AND HEALTH PROCEDURE
Competency Elements
This competency unit consists of the following elements:
Element 1: Follow safe work practicesElement 2: Identify hazards and risksElement 3: Follow emergency procedures
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*
1. Follow safe work practices
1.1 Safety regulations and workplace safety and hazard control practices based on organization procedures are followed
1.2 Hazards/risks in the workplace and their corresponding indicators to minimize or eliminate risks to co-workers, workplace and environment in accordance with organizational procedures are identified
1.3 Contingency measures during the events of workplace accidents, fire and other emergencies in accordance with organizational procedures are complied
2. Identify hazards and risks 2.1 OHS issues or concerns and identified workplace hazards to designated personnel in accordance with workplace requirements and relevant OHS legislation are reported
3. Follow emergency procedures
3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed.
3.2 Procedures for dealing with workplace accidents, fire and emergencies in accordance with organizational OHS policies are followed
3.3 Personal Protective Equipment (PPE) are correctly used in accordance with organization’s OHS procedures and practices
3.4 Appropriate assistance provided in the event of a workplace emergency in accordance with established
** Italicized terms are elaborated in the Range and Context
23
organizational protocols
RANGE AND CONTEXT
Variable Range
1. Safety regulations Waste disposal Electrical and fire safety precaution Professional safety signs
2. Hazards/risks Physical hazards Ergonomic hazards Electrical hazards Falling and tripping hazards
3. PPE Safety Belt Helmet Head Protection Glasses Mask Gloves, boots, etc.
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skill
24
Safety regulations Safety signs and symbols and Personal
Protective Equipment(PPE) Emergency procedures Various site hazards Safety and health procedures Accidents which may happen Correct use of PPE
Obtain work instructions Obtain, interpret and understand the
work instructions,Carry out routine tasks in accordance with Instructions
Establish safe and effective work processes to avoid or minimise reworking avoid wastage
Safety skillsCleaning up
Communicate effectively in the workplace Communicate in simple language to
enable confirmation of work requirements
Work with others and in a team Work with others and in a team using
co-operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in
establishing, recording and checking of work
Numeracy skills Perform basic calculations required
to finish the tasksUse of tools
Mechanical aptitude and manual dexterity to use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure
Evidence may be collected through assessment methods such as: Observation of practical performance by the candidate Inspection of finished work Oral and written questions
25
26
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-206I1
Competency Unit : PRACTICE HOUSE KEEPING
Unit Descriptor :
Competency Level : Level 1
Version No. : 1
Date : April 2016
27
This unit covers the knowledge, skills and attitudes required to apply the basic housekeeping procedures.
NATIONAL COMPETENCY STANDARDCompetency Unit Code: ME-PN-206I1Competency Unit Title: PRACTICE HOUSE KEEPING
Competency ElementsThis competency unit consists of the following elements:
Element 1: Sort and remove unnecessary itemsElement 2: Arrange itemsElement 3: Maintain work area, tools and equipmentElement 4: Follow work process and proceduresElement 5: Perform work spontaneously
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*
1. Sort and remove unnecessary items 1.1 Reusable, recyclable materials are sorted in accordance with organizational procedures
1.2 Unnecessary items are removed and disposed of in accordance with organizational procedures.
2. Arrange items 2.1 Items are arranged in accordance with organizational housekeeping procedures
2.2 Work area is arranged according to job requirements
2.3 Activities are prioritized based on instructions.2.4 Items are provided with clear and visible identification marks based on procedure2.5 Safety equipment and evacuation passages are
kept clear and accessible based on instructions
3. Maintain work area, tools and
Equipment
3.1 Cleanliness and orderliness of work area is maintained in accordance with organizational procedures
3.2 Tools and equipment are cleaned in accordance with manufacturer’s instructions/manual
3.3 Minor repairs are performed on tools and equipment in accordance with manufacturer’s instruction/manual
3.4 Defective tools and equipment are reported
** Italicized terms are elaborated in the Range and Context
28
to immediate supervisor
4.Follow work process and procedures 4.1 Materials for common use are maintained in designated area based on procedures
4.2 Work is performed according to work procedures
4.3 Abnormal incidents are reported to immediate supervisor.
5. Perform work spontaneously 5.1 Work is performed as per instruction5.2 Organizational decorum is followed and
complied with5.3 Work is performed in accordance with
occupational health and safety (OHS) requirements
RANGE AND CONTEXT
Variable Range
1. Unnecessary items may include: Non-recyclable materials Unserviceable tools and equipment Pictures, posters and other materials not
related to work activity Waste materials
2. Identification marks may include: Labels Tags Colour coding
3. Decorum may include: Organizational rules and regulations Proper work clothes Behaviour
4. Minor repair may include: Application of lubricants Sharpening of tools Tightening of nuts, bolts and screws
EVIDENCE GUIDE
29
Underpinning Knowledge Underpinning Skill
Principles of 5S Work process and procedures Safety signs and symbols General OH&S principles Environmental requirements relevant to work
Accident/Hazard reporting procedures
Obtain work instructions Obtain, interpret and understand the
work instructions,Carry out routine tasks in accordance with Instructions
Establish safe and effective work processes to avoid or minimise reworking avoid wastage
Safety skillsCleaning up
Communicate effectively in the workplace Communicate in simple language to
enable confirmation of work requirements
Work with others and in a team Work with others and in a team using co-
operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in
establishing, recording and checking of work
Numeracy skills Perform basic calculations required to
finish the tasksUse of tools
Mechanical aptitude and manual dexterity to use tools. Ability to recognise faults and defects with tools and equipment, and to understand workshop reporting procedure
Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
30
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Industry : METAL AND ENGINEERING
Occupation Title : PNEUMATIC TECHNICIAN
Competency Unit Code : ME-PN-207B1
Competency Unit : RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION
Unit Descriptor :
Competency Level : Level 1
Version No. : 1
Date : April 2016
NATIONAL OCCUPATIONAL COMPETENCY STANDARD
Competency Unit Code: ME-PN-207B1
31
This unit covers the knowledge, skills and attitudes required to receive, respond and act on verbal and written communication.
Competency Unit Title: RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION
Competency Elements
This competency unit consists of the following elements:
Element 1: Follow routine spoken messagesElement 2: Perform workplace duties following written notices
DESCRIPTION OF COMPETENCY ELEMENTS
Competency Elements Performance Criteria*
1. Follow routine verbal messages 1.1 Required information is gathered by listening attentively and correctly and interpreting or understanding information/instructions
1.2 Instructions/information are properly recorded1.3 Instructions are acted upon immediately in
accordance with information received1.4 Clarification is sought from workplace supervisor
on all occasions when any instruction/information is not clear
2. Perform workplace duties following written notices
2.1 Written notices and instructions are read and interpreted correctly in accordance with organizational guidelines
2.2 Routine written instructions are followed in sequence
2.3 Feedback is given to workplace supervisor based on the instructions/information received
RANGE AND CONTEXT
Variable Range** Italicized terms are elaborated in the Range and Context
32
1. Written notices and instructions may include:
Handwritten and printed materials Internal memos External communications Electronic mails Briefing notes General correspondence
2. Organizational Guidelines may include: Information documentation procedures Company policies and procedures Organizational manuals Service manuals
EVIDENCE GUIDE
Underpinning Knowledge Underpinning Skills
Knowledge of organizational policies/ guidelines in regard to processing internal/external information
Ethical work practices in handling communications
Communication process
Obtain work instructions Obtain, interpret and understand the work
instructions,Carry out routine tasks in accordance with Instructions
Establish safe and effective work processes to avoid or minimise reworking avoid wastageRecording and Reporting
Communicate effectively in the workplace Communicate in simple language to enable
confirmation of work requirementsWork with others and in a team
Work with others and in a team using co-operative approaches to optimise satisfaction and productivity
Use measurement techniques Use measurement techniques in establishing,
recording and checking of work
Evidence may be collected through assessment methods such as: Observation of the candidate’s practical performance Inspection of finished work Oral and written questions
33