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L E A D E R S H I P • C O M M U N I T Y S E R V I C EC O M PA S S I O N • E X P E R T C A R E
SM
Nursing Annual Report
2010
N U R S I N G A N N U A L R E P O R T 2 0 1 0 1
Children’s Hospital Los Angeles
A 2010 OverviewOUR HOSPITAL
• Licensedpatientbeds:286
•Averagedailycensus:239.5
•Annualpatientadmissions:11,420
•Annualoutpatientsurgerycases:8,886
•Annualinpatientsurgerycases:6,575
• Patientdays:88,980
• Emergencyandtraumavisits:97,000
•Averagelengthofstayinthehospital:7.86 days
•Annualtransportpatients:1,937
•Annualoutpatientclinicvisits:approximately406,000
• PatientvisitsatcommunitysitesthroughtheDivisionofAdolescentMedicine:9,756
• Patientsundertheageof4yearsold:approximately50 percent
•Outpatientclinics:48
OUR NURSES
•68 percentofournurseleadershaveanationalcertification
•58percentofournurseleadersarecertifiedasAdvancedPracticeNurses
•Wehave79 NursePractitioners
•Wehave15ClinicalNurseSpecialists
•Wehave7NurseAnesthetists
•Averagelengthoftenureforournurses:10 years
•Ourexpertnursestaughtapproximately950nursingstudentsin2010
AnotheryearasaMagnet-designatedhospitalhasflownby!
Andsomuchhashappenedin2010.Ournursestruly
demonstratedtheirexcellentworkinsideandoutsidethehospital
walls.Nursestooktimeoutoftheirdailylivestohelpthoseinneed
inHaiti.Nursescontributedtheirknowledgeandexpertisetothe
decisionsmadeintheCollaborativeGovernanceStructure.They
alsochallengedthemselvestoachievecertificationandadvanced
degrees.Nursescontinuetomaintaincollegialrelationshipswith
alldisciplinestoensurethebestpatientoutcomes.Theseareafew
ofthemanyattributesfeaturedinthisAnnualNursingReportthat
definewhyWEAREMAGNET.
MargauxChan,RN,BSN,CPN
SusanCrandall,RN,BSN
In This IssueLetter from Magnet Managers . . . . . . . . . . . . . . . . . . 1
Letter from the Chief Nursing Officer . . . . . . . . . . . . . 2
Letter from the President and CEO. . . . . . . . . . . . . . . 2
Professional Development—Certification . . . . . . . . . . . 3
Professional Development—Education . . . . . . . . . . . . 8
Professional Engagement. . . . . . . . . . . . . . . . . . . . . 9
Commitment to Community Involvement . . . . . . . . . . 12
Recognition of Nursing . . . . . . . . . . . . . . . . . . . . . 15
Culture of Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Professional Practice Model . . . . . . . . . . . . . . . . . . 19
Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Nurse Week Essay Winner . . . . . . . . . . . . . . . . . . . 23
Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . 25
Nursing Mission and Vision . . . . . . . . . . . . . . . . . . 25
Cover:EdgarOrdonez,RN
CardiothoracicIntensiveCareUnitNurse
andVersant™RNResidencygraduate.
2 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S N U R S I N G A N N U A L R E P O R T 2 0 1 0 3
Professional Development: CertificationWelcome
ThenursesatChildren’sHospitalLosAngelesaresomeofthebest
anywhere.Astheyhelpuscreatehopeandbuildhealthierfutures
forthechildrenandfamilieswetreat,I’mconsistentlyimpressedby
theirskill,compassionandthoughtfulness.
AswereadyourselvesforMagnetre-designation,I’malsograteful
forournurses’professionalismandhardwork.Andweaskeda
lotfromthemthisyear.Preparingtomoveintoournew317-bed
inpatienttower,theMarionandJohnE.AndersonPavilion,involves
amonumentalamountofplanning,andinmanycasesournurses
areleadingthecharge.Thesedutiescomeinadditiontotheirwork
caringforourpatients,conductingresearch,achievingprofessional
enrichmentandadvancingnursingasaprofession.Wecannot
thankthemenoughforrisingtothischallenge.
Weekly,Ihearstoriesabouthowgreatournursesare—fromtheir
supervisors,theircolleaguesandthepatientfamiliesinourcare.
Ourhighly-skilledcorpsofnurseshelpmakethisplacemorethan
justahospital;itisawelcomingenvironmentofhopeandhealing.
Toallofournurses:Thankyouforthesupportandleadershipyou
provideatChildren’sHospitalLosAngeles.
Richard D. Cordova,FACHE
PresidentandChiefExecutiveOfficer
Children’sHospitalLosAngeles
Our certified nurses are the pride of Children’s Hospital Los
Angeles. The journey to certification requires intense discipline.
To prepare for the certification exam, some nurses take a
preparatory class and participate in study groups. Gloria Verret,
RN, CPN, studied with another nurse using nursing textbooks
and practice test questions. “It was like studying for the boards,
very intense and hard,” she says. Others choose to study alone
for countless hours. No matter the approach, the work pays off
when the nurse passes the exam.
However,thejourneydoesnotendthere.Certifiednursesmustfulfill
certainrequirementstomaintaintheircertification,dependingon
thecertifyingbody.Thiscreatesacommitmenttolifelonglearning
bystudyingforrequiredtests,attendingconferencespertinentto
theircertificationandreadingprofessionalliterature.
Forexample,tomaintainhercertificationinNeonatalIntensiveCare,
NicoleAinsworth,RNC-NIC,hastoaccumulate45Continuing
EducationUnits(CEU)insteadoftheminimum30CEUsrequired
forlicensurerenewal.Thus,theexpectationsofthesegoverning
bodiescreateahigherlevelofexpertise,contributingtonew
knowledgeinnursingpractice.
In2007,NiebuhrandBielconductedanAmericanBoardof
NurseSpecialties(ABNS)surveyamongcertifiedandnon-certified
nursestostudytheirviewsofnursingcertification.TheABNSsurvey
foundthat88percentofnursesagreedthatcertificationenhanced
personalconfidenceinclinicalabilities.Morethan90percentof
nursesagreedthatcertificationenhancesprofessionalcredibility
andvalidatesspecializedknowledge.
Ainsworthexpressedthisconfidenceafterpassingthecertificationexam.
“IfeltthatIknewthematerialwell,whichmadememoreconfident
whenItaughtorpreceptednewnursesintheNewbornandInfant
CriticalCareUnit,”sheexplains.
Thestudyalsofoundthat98percentofnursesagreedthat
certificationenhancesfeelingsofpersonalaccomplishment.
Theconclusionofthisstudyindicatesthatcertifiednursesare
differentiatedintheworkplaceasadeptandproficientleaders.
Verretfeltthissenseofachievementafterobtaininghercertification
in2005.Thismotivatedhertopursuemanynursingopportunities.
“BeingaCPNhasgivenmeprofessionalconfidenceandpride,”
shenotes.“Istartedtovolunteertobeonhousewidecouncils,
includingtheRecruitmentandRetentionCouncilandHouseof
Representatives.”Shehasevenstartedwriting,editingthe
newsletterfortheLosAngeleschapteroftheSocietyofPediatric
Nursing,writingfortheNurseWeekEssayContestand
contributingarticlestothehospital’s“RNRemedies”blogseries.
Nursescommonlyquestiontheneedforcertification:“Whyget
certified?”Theansweris,“Whynot?”Verretstartedatafacility
wheretherewasnomotivationtopursuecertificationor
professionaladvancement.SowhenshearrivedatChildren’s
Hospital,shewaspleasedtoseethatnursingknowledgeand
leadershiparevaluedhere.Shewasespeciallyimpressedthat
Children’sHospitaldemonstratesitshighregardforcertifiednurses
byofferingthemanhourlydifferential,abenefitnotofferedinmany
organizations.Thisdrovehertochallengeherself,personallyand
professionally,toaccomplishcertificationandtoadvanceupthe
clinicalladder.
Requirementstoupholdcertificationthroughcontinuingeducation
increasetheknowledgebaseofcertifiednursesandpromote
patientsafety.Certifiednursesaremoremarketableforprofessional
advancement,internallyandexternally.Theyalsoareempowered
tosharetheirknowledgeandexpertiseintheirworkplaceand
community.ConsumerswhochooseBoard-Certifiedphysicians
astheirhealthcareproviderswillsoonbecognizantofBoard-
Certifiednursesandwillexpectqualitycarefromthem.
Certificationisnotjustmerelettersafteraname;itidentifies
nursing’shighestvalueofprofessionalism.
Certified Nurses:•Haveprofessionalprideandachievement
•Areidentifiedbypatientsandfamiliesascredibleexpertsintheirfield
•Aremorelikelytogetoffersforprofessionalopportunitiestocontributetheirexpertise,suchasinvitationstojoincommittees,participateineducationalactivitiesandserveonspecialprojects
•Aremarketable,openingdoorsforcareeradvancement
•Arecommittedtocontinuingtheireducationtoupholdtheircertification
Reference:
Niebuhr,B.&Biel,M.(2007).Thevalueofspecialtynursingcertification.Nursing Outlook,55(4),176-181
2010wasayearofpreparation. Webegantheyearwithan
eyetowardthetransitionintotheMarionandJohnE.Anderson
Pavilion.Wespentmorethan10yearsintimatelyinvolvedinthe
planningofthebeautiful,family-centeredhealingenvironmentthat
wouldbecomeatrademarkofthenewbuilding.2010tookona
newlevelofdedicationthatincludedallofus.
Oncecomplete,thebuildingwouldbeourstocreateastate-of-
the-arthospitalforthechildrenandfamiliesweserve.Nursesand
allmembersofthehealthcareteamatChildren’sHospitalstepped
uptobeginthetransitionplanthatwouldbefullyimplemented
in2011.
Detailswereplanned,problemswereresolvedandexcellence
wasachievedoverandoveragain.Iwasproudeverystepofthe
way. EverymemberoftheChildren’sHospitalcommunitywasa
valuablepartoftheprocess.
2010alsowasayearofimpressivecollaborativegovernance
work.Itwasayearoflearningandproblem-solvingaswe
developedstructure,accountabilityandbroadprofessional
collaboration.Again,Iamproudofthesuccessweexperience
inourvisiontoempowerdirect-careproviders.
Iknowoursuccessisbasedonourpassiontoalwaysbebetter.
Weallshouldfeelgratefulbecausewelearnfromeachotherevery
day.Jobsdon’tgetanybetterthanthat.
IamproudtoworkwiththenursesandPatientCareServicesstaff
tomakeChildren’sHospitalLosAngelesthebestandsafesthospital
forkidsandfamilies.
Mary Dee Hacker,MBA,RN,FAAN
VicePresidentofPatientCareServicesandChiefNursingOfficer
Children’sHospitalLosAngeles
Critical Care Registered Nurse (CCRN )CarolynDeLaCruzPasiwen 6NorthVirginiaA.Culla CardiothoracicICUElizabethSuzanneDaley CardiothoracicICUSylviaGomez CardiothoracicICUJulietChristineGoss CardiothoracicICUKathleenS.McIntyre CardiothoracicICULisaA.Rizzi-Wagner CardiothoracicICUSandraXShepard CardiothoracicICUVictoriaJ.Winter CardiothoracicICUDonnaGuadiz CardiothoracicTransplantMonicaHorn CardiothoracicTransplantMichelleAnneCostabile NeonatalICUNhuN.Tran NeonatalICUJosephineO.Ellashek CriticalCareServicesNancyAguirre PediatricICUFrancesBlayney PediatricICUAlejandraBriseno PediatricICUAgnesE.Bundac PediatricICURebeccaS.Cales PediatricICUSherryCauley PediatricICUSuzanneRoseChan PediatricICUCorinneM.Costley PediatricICUGenaM.Favero PediatricICUHeidiD.Geary PediatricICURondaN.Habaradas PediatricICUFereshtehKiani PediatricICUCatherineD.Klatzker PediatricICUSandraLee PediatricICULouisM.LuminariasIII PediatricICUKatherineM.Meyer PediatricICUJosephM.Ng PediatricICUMonicaNuss PediatricICUGarinehSelinaPetrosian PediatricICUMonicaLeeRice PediatricICUPacitaM.Sangalang PediatricICUDavidSchmidt PediatricICUDianaZ.Sepulveda PediatricICUSuzetteDeeSweeney PediatricICULindaA.Topper PediatricICULindaC.Young PediatricICUVictoriaJoanneDuncombe PediatricICUNancyBlake NursingDirectorNancyAnnPike CardiothoracicSurgery
Certified Pediatric Nurse (CPN)NoraA.Delgado 5EastGiulianaV.Fiore 5EastAmyJeanGirguis 5EastNatalieGoldman-Merritt 5EastMichelleM.Karlu 5EastJoleneMarieKnapp 5EastAngelaAdrianaMadrid 5EastSusanMartinez 5EastSarahG.Ramirez 5EastErinSchmidt 5EastAbigailBarbaraShetland 5EastMarcelaM.Solorio 5EastLesleyNaveaAbcede 5WestLindaB.Allen 5WestLeticiaAvram 5WestArnieB.Banez 5West
Our Certified Nurses 2010EmmaA.Clark 5WestSarahDuffy 5WestMargaret-EllenFrankel 5WestSusanL.Gonzalez 5WestFrancesH.Guzek 5WestSusanD.Jensen 5WestJustinAlbertMarkle 5WestCherylAnnMcCauley 5WestFrancisMombay 5WestJanayaMorgan 5WestSharleneC.Odhner 5WestJudithA.Tighe 5WestDonnaLeeVanca 5WestDianaH.Vaughn 5WestPolinYousefzadeh 5WestElaineButterworth 6EastDeAnnSabrinaCampbell 6EastAnneA.Casale 6EastEileenR.Duncan 6EastKristineN.Gawley 6EastLavondaR.Hoover 6EastElaineC.Iwamoto 6EastChristineS.Limann 6EastPatriciaMueller 6EastJohnRutland 6EastCarolineKeltonSanborne 6EastAftonNicoleSchrimpf 6EastFloraW.Yuen 6EastLoriL.Chan 6North–RehabYvonneM.Hughes-Ganzon 6North–RehabVanNgaT.Nguyen 6North–RehabAmandaEstherPrice 6North–RehabJulitaArceoReyes 6North–RehabVanessaRios 6North–RehabMeganSummers 6North–RehabGloriaN.Verret 6North–RehabJenniferL.Baldwin 6WestOliviaBanuelos 6WestMonicaM.Ciccarelli 6WestAileenDeGuzman 6WestDarceyLynnDiaz 6WestKayM.Gilmore 6WestTammyLynneJohnson 6WestMarciaLachelleMassey-Norfleet 6WestVictoriaAnnMiller 6WestTheresaTostado 6WestChrystalUy 6WestElysiaM.Weiner 6WestAshleiM.McCloud 6WestAileenYangaDeGuzman 6WestWilliamC.Kenny Allergy/Immunology-ClinicalAnnieYeremian Allergy/Immunology-ClinicalJamesConnard CardiothoracicICURaulinD.Feria CardiothoracicICUElisaD.Barrios CareCoordinationTereceCharme’Jones CCCRicaSharonProsperoMorzov CriticalCareServicesBethChristieClark EmergencyDepartmentAnabelEnriquezCosta EmergencyDepartmentJamesTomCottrell EmergencyDepartmentMariellaFlores EmergencyDepartmentArmstrongHao EmergencyDepartmentNicoleM.Magni EmergencyDepartment
VanessaB.Martinez EmergencyDepartmentJonM.McKinnon EmergencyDepartmentMoralesMonica EmergencyDepartmentIngeM.Morton EmergencyDepartmentAngelaM.Quijada EmergencyDepartmentLindsayQuirk EmergencyDepartmentDeniseM.Sherwood EmergencyDepartmentAmandaSilver EmergencyDepartmentValerieTripoli EmergencyDepartmentStephanieValenzuela EmergencyDepartmentRobinL.Wood EmergencyDepartmentJodyLeighCastrillon EmergencyDepartmentGeorgeDennisCruso EmergencyDepartmentTerriE.Stambaugh EmergencyTransportJulissaM.Forte Hem-OncNursingJulyeA.Henley NICCUKathleenElizabethKelts NeurologyPaulA.Ciriacks NursingResourcesJeanetteM.Goggins NursingResourcesRachelGuinn-Jackson NursingResourcesKimHodge NursingResourcesKerriHunter NursingResourcesKathyKelly NursingResourcesVelmaLeonGuerrero NursingResourcesLindaS.Loiselle NursingResourcesGayleC.Luker NursingResourcesMarisaMartinez NursingResourcesChristopherL.May NursingResourcesAllisonMcCune NursingResourcesChristinaNg NursingResourcesNancyO’Gorman NursingResourcesAmyOmuse NursingResourcesKimberlyPandoraHodge NursingResourcesJoanMarieFlomPritchard NursingResourcesMarthaSamuel NursingResourcesFeliciaTremmel NursingResourcesAnaBorde NursingResourcesLaurieF.Newton OutpatientRehabilitationServicesCynthiaK.Burrola PACUAllanJ.Cresencia PACUJessicaLawsonGarcia PACUErinL.Lowerhouse PACUMargauxChan PACU(ASC)JasonRobertVargas PACU(ASC)SherryNolan 5EastJenniferM.Huson PediatricICUSheilaKun Pulmonary-ClinicalOliviaJ.Brett PulmonaryFunctionLabVanessaGuerrero RadiologyNursingClaudiaMcCullum RadiologyNursingVeronicaWallace RadiologyNursingDebbieL.Hand SurgicalAdmittingJudithSherif TransportStaceyB.Adler CardiothoracicSurgery
Certified Pediatric Hematology-Oncology Nurse (CPHON) and Certified Pediatric Oncology Nurse (CPON)
IreneV.Aberin 4EastDaniaMarisaBourque 4EastStaciA.Castillo 4EastReneeA.Flores-Garcia 4EastHeatherJoyMehl 4East
JohannaNavia 4EastMarifelPagkalinawan 4EastSachaLaurenReis 4EastAfshidRoozrokh 4EastGinaMarieSantangelo 4EastKerryS.Vancura 4EastSonyaL.Williams 4EastMelissaStewartAguirre 4WestDianeRitaAltounji 4WestMichelleCastle 4WestSonaDaldumyan 4WestLizzeleJ.Dulay 4WestMeghanMeehan 4WestCourtneyA.Rogers 4WestLauraJ.Vasquez 4WestWillowVoytko 4WestCaraSuzanneWise 4WestPaulaJ.Ybarra 4WestJenniferC.Blaney BMTKristinaBrown BMTVilmaL.Evangelista BMTDawnP.Landery BMTPaulD.Liehr BMTMaryF.Moses BMTDonnaM.Quiroz BMTDannielleSeluta BMTShinyiTang BMTNgaireF.Wilson BMTSarahTobaZannella BMTAnnEldiseHart CareCoordinationGwendolynM.Kimball CareCoordinationAliceSanchez DialysisTracyEllenKruger EmergencyDepartmentJamieTrippBacani Hem-OncNursingStanaBogojevic Hem-OncNursingMargaretS.Bottcher Hem-OncNursingArmiF.Bui Hem-OncNursingSherriLynnCarcich Hem-OncNursingRhondaD.Cellura Hem-OncNursingShannaChristoffersen Hem-OncNursingKeiYunChung Hem-OncNursingNancyS.Hart Hem-OncNursingDeeImai Hem-OncNursingMaria-TheresaLapinid Hem-OncNursingAliceLoo Hem-OncNursingDeborahMarino Hem-OncNursingKathleenMcGinty Hem-OncNursingMakiOkada Hem-OncNursingTinaM.Patterson Hem-OncNursingMaLuzReyes Hem-OncNursingSusanL.Rhoads Hem-OncNursingPatriciaRios Hem-OncNursingMeaganElizabethSchiavone Hem-OncNursingAnneSchwartzNord Hem-OncNursingBelindaP.Sia Hem-OncNursingKarenFaithSidi Hem-OncNursingChristinaIzumiSmith Hem-OncNursingAnthonyOpimo Hem-OncNursingMariaL.Medina-Velasco PCSCancerCenterDianeM.Grade 4EastKellieA.Loera Hem-OncNursingRitaL.Secola NursingDirectorPeggyL.Townsend 4West/BMT
4 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S N U R S I N G A N N U A L R E P O R T 2 0 1 0 5
N U R S I N G A N N U A L R E P O R T 2 0 1 0 76 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S
Our Certified Nurses 2010
Neonatal Intensive Care Nursing (RNC-NIC)SusanCline EmergencyDepartmentNicoleC.Ainsworth NICCUSonjaAlli-Casella NICCUSusanV.Bugsch NICCUCarolE.Cadaver NICCUBeverlyS.Drummond NICCUSandraLuzEspinosa NICCUJohannaConstanceGaeta NICCURobertFredGiesler NICCUAnneB.Gleeson NICCUDoloresM.Greenwood NICCUHeatherAnnHackett NICCUCarrieLeighJennewein NICCUKyongRanKim NICCULauraA.Klee NICCULorieJ.Pagado NICCUVictoriaPniel NICCUDianeE.Real NICCULisaMarieRosik NICCUSuetChingSham NICCUCarolynS.Waddell NICCURobinB.White NICCUElsaM.Yedinak NICCUMaxineOriejiOgbaa NICCUDeniseNavarroWeibel NICCUCynthiaDianeAtkinson PCSEducationDepartmentPamelaLynnCosta InstituteforMaternal-FetalHealthJenniferJordan NICCUKarenElizabethHeltonRapoport InstituteforMaternal-FetalHealth
Certification in Nursing (RNC)SusanR.Benson EndocrinologyCherylEstepaBarton CardiologyMarleneBeranek InstituteforMaternal-FetalHealthEmiKotoh InstituteforMaternal-FetalHealth
Certified Clinical Nurse SpecialistSherryNolan 5EastMeghanSullivanMiddleton PainManagement
Certified Clinical Transplant Coordinator (CCTC)StephanieJohnson LiverTransplantDonnaGuadiz CardiothoracicTransplantMonicaHorn CardiothoracicTransplant
Certified Diabetes Educator (CDE)AnnaGastelumBitting EndocrinologyMeredithMaeBock EndocrinologyLouiseA.Brancale EndocrinologyEulaliaCarcelen EndocrinologyNancyChang EndocrinologyBarbaraHollen EndocrinologyMaryT.McCarthy EndocrinologyDebraDeeMiller EndocrinologyVanessaLizzetMansilla Endocrinology
Certified Gastrostomy NurseValerieGordon Urology
Certified Nurse Operating Room (CNOR)KristiM.Brandt OperatingRoomNancyBridges Peri-operativeServicesRandallCook Peri-operativeServicesMelindaR.Dizon OperatingRoomVerzhineFodolyan OperatingRoomAngelaM.Hartley OperatingRoomMeredithReneeJohnson OperatingRoomJanetJ.Quigley OperatingRoomFlorenceE.Rivera OperatingRoomDawnaLeeWillsey Peri-operativeServicesMinakoYasumura OperatingRoom
Certified Neonatal & Pediatric Transport (C-NPT)SusanL.Cesinger EmergencyTransportMarthaA.Martinez EmergencyTransport
Certified Pediatric Emergency Nurse (CPEN)RussGill EmergencyTransportClaireMeyer EmergencyDepartmentNicoleD.Sheppard EmergencyDepartmentSusanD.Jensen 5WestNicoleM.Magni EmergencyDepartmentNancyO’Gorman NursingResources
Certified Professional in Health Care Risk Management (CPHRM)
KarenPrommer RiskManagement
Certified Rehabilitation Registered Nurse (CRRN)RachelBlackburn CareCoordination
Certified School NurseMichelePaige MedicalGenetics
Certified Wound, Ostomy, Continence Nurse (CWOCN)BethHarrison AmbulatoryCare
Certified Nurse Administration (NEA-BC)NancyBlake CriticalCareServicesBeverlyS.Drummond NICCU
Certified Nurse Administration (NE-BC)CatherineD.Kissinger 6EastTeresaL.Loera PediatricICU
Orthopaedic Nurses Certification (ONC)AnnM.Wakulich Orthopaedics
Certified Nursing Professional Development (RN-BC)MarilynDeonMills RadiologyNursingSuzanneTaylor NursingDirectorSylviaGomez CardiothoracicICUFrancesBlayney PediatricICU
Certified in Pain ManagementMeghanSullivanMiddleton PainManagement
Certified Lactation Educator/Counselor (CLE)ChristineS.Limann 6East
Certified Registered Nurse Infusion (CRNI)JohannaNavia 4EastStanaBogojevic Hem-OncNursing
Certified Adult Nurse Practitioner (CANP)RoyVillenaTatlonghari EmployeeHealthServices
Certified Family Nurse Practitioner (CFNP)ConstanceC.Gallardo RadiologyMarilynHarris AdolescentMedicineAnthonyHernandez SurgicalAdmittingCarolineKwong CardiothoracicSurgeryVanessaLizzetMansilla EndocrinologyMelanieT.Moya EmployeeHealthServicesCarolA.Okuhara CardiothoracicSurgeryLillianVickyRosu CardiothoracicSurgeryNancyAnnPike CardiothoracicSurgery
Primary Care Certified Family Nurse Practitioner (CFNP-PC)
YvonneJ.Olive SurgicalAdmitting
Certified Pediatric Nurse Practitioner (CPNP)TizitaAmde-Michael UCEDD–DMHCherylEstepaBarton CardiologySusanM.Carson Hem-OncNursingKirstiCatton CardiothoracicSurgeryMargoCoon RadiologyNursingJenniferN.Donkin Hem-OncNursingKristenEthridge CardiothoracicSurgeryAnnaChristineEvans Hem-OncNursingKarlaAurineHaynes PlasticSurgery/CraniofacialHelenLau PlasticSurgery/CraniofacialPatriciaA.McMahonPeterson Hem-OncNursingJenniferL.Murray PainManagementKaberiMozumder CardiothoracicSurgeryMaryBaronNelson RadiologyNursing/AnesthesiaDonnaNowicki PediatricSurgeryLisaOda 5WestMakiOkada Hem-OncNursingPaolaI.Pederzoli Hem-OncNursingKaseyRangan Hem-OncNursingMariaD.Reyes PulmonaryYaelL.Rosenthal Hem-OncNursingBiancaM.Salvetti PediatricICUNanoraThompson AdolescentMedicineKynnaNicholeWright Hem-OncNursingVanessaRios 6North–RehabJenniferL.Baldwin 6WestDavidSchmidt PediatricICU
Acute Care Certified Pediatric Nurse Practitioner (CPNP-AC):
MaryMcCulley CardiothoracicSurgeryAndreaLynneParker PediatricSurgeryGinaZambetti PediatricSurgeryCarolA.Okuhara CardiothoracicSurgeryLillianVickyRosu CardiothoracicSurgeryNancyAnnPike CardiothoracicSurgeryStaceyB.Adler CardiothoracicSurgeryLeticiaR.Boutros SurgicalAdmittingBeatriceL.Chun SurgicalAdmittingDebraA.Rannalli SurgicalAdmittingMaryVirgallito RadiologyNursingMarifelPagkalinawan 4East
Primary Care and Acute Care Certified Pediatric Nurse Practitioner (CPNP-PC/AC)
SusanneMatich(Carvajal) RadiologyNursingPamelaMichelleFaire CardiothoracicSurgeryMelanieGreen CardiothoracicSurgeryDeborahG.Harris Hem-OncNursingDennaJung RadiologyNursingDeborahL.Jury PainManagementMeghanSullivanMiddleton PainManagement
Primary Care Neonatal Nurse Practitioner (NNP-PC)MarleneBeranek InstituteforMaternal-FetalHealthPamelaLynnCosta InstituteforMaternal-FetalHealthSharonFichera NICCUJenniferJordan NICCUEmiKotoh InstituteforMaternal-FetalHealthBonnieLee InstituteforMaternal-FetalHealthKarenElizabethHeltonRapoport InstituteforMaternal-FetalHealthJohannaConstanceGaeta NICCU
Certified Registered Nurse AnesthetistsMelissaBailey AnesthesiologyPaulaBelson AnesthesiologySaraGlasser AnesthesiologyMaryIwaszewski AnesthesiologyJudyKoempel AnesthesiologySarahPolkinghorn AnesthesiologyShinnyThomas Anesthesiology
Total number of certified nurses: 312Total number of certified nurse practitioners: 57Total: 369
N U R S I N G A N N U A L R E P O R T 2 0 1 0 98 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S
Professional EngagementProfessional Development: Education
Advanced Degrees
Children’s Hospital Los Angeles values nurses with
advanced degrees, offering a degree differential and
opportunities for professional growth and promotions.
To increase the number of BSN-, MSN- and PhD-prepared
nurses, Children’s Hospital strongly supports and
encourages nurses to pursue advanced degrees. Nurse
leaders allow flexible scheduling to accommodate school
and home life. The hospital offers financial support for
education and informs nurses of opportunities for
advanced degrees at local colleges and universities.
These opportunities include:
•Tuitionassistanceprogram
•RNtoBSNprogramgrant
•TerryVarattaScholarshipsfornursinggraduatestudents
•NursingcollegeanduniversityinformationsessionsatChildren’sHospital
Thinkingofgoingbacktoschool?Justdoit!
New Advanced Degrees in 2010
Bachelor’s Degree
VictoriaDuncombe,RN,(PediatricIntensiveCareUnit)
receivedaBSN
TeresaEsquivel,RN,(4West)receivedaBSN
LibertyGarcia,RN,(4West)receivedaBSN
KhadijahKhan,RN,(Rheumatology)receivedaBSN
VanessaRios,RN,(6North)receivedaBSN
TylaVecchiarelli,RN,(PostAnesthesiaCareUnit)receivedaBSN
Master’s Degree
CherylFranco,RN,(ClinicalCareCoordinator)receivedan
MSN(NursingEducation)
JamieLin,RN,(PediatricIntensiveCareUnit)receivedanMSN
(LeadershipandManagement)
JessicaMoller,RN,(BoneMarrowTransplantation)receivedan
MSN(NursingLeadershipandManagement)
SashaReis,RN,(4East)receivedanMSN/PNP/CNS
DesireeRitter,RN,(NursingResources)receivedanMSN
(HealthAdministration)
KimTull,RN,(5West)receivedanMSN/FNP
Nurse Leaders
54%Master’s Degree
42%Bachelor’s Degree
1%DoctorateDegree
3%Associate’s
Degree
Collaborative GovernanceAfteranotheryearandachangeinmembership,theCollaborative
Governancestructurecontinuestomeetitsgoals:toensuredecision-
makinghappensatthestafflevelandtoimproveefficiency,coordination
andcommunicationamongthehospital’sPatientCareServices(PCS)
initiatives.Thefollowingarecouncilaccomplishmentsfor2010.
House of Representatives (Chairs: Nicole Ainsworth, RNC-NIC, and Shannon Duffy, MPH, RD, CNSD)
•ProposedthatapplicantsfortheVersant™RNResidencyberequiredtohaveabachelor’sdegree.
•InstitutedUnitHuddleswithinPCS(Seepage18formoreinformationonUnitHuddles).
Recruitment and Retention Council (Chairs: Vanessa Guerrero, RN, BSN, CPN, and Carola Mendez, Child Life Specialist)
•ConductedaPCSNeedsAssessmenttounderstandtherecruitmentandretentionneedsofstaff.
•ImprovedbilateralcommunicationbetweenHumanResourcesandPCSstaff.
•ImplementedtheElectronicEmployeeSuggestionBoxincollaborationwithHumanResources.
•CollectedinformationfromdifferentPCSdisciplinesregardingrecruitmentandretentionactivities.
•CoordinatedallPCSdisciplinerecognitionweeksandensuringrecognitionandactivitiesareincludedinstaffe-newsletterandcalendar.
•IntroducedtheHuddlesconceptanditsapplicationforallworkareastotheHouseofRepresentatives.
•RecommendedtheusethePESscaleforthe2010Children’sHospitalLosAngelessurvey.
•Implementedtheplacementofthecommunicationboardatemployeeentrance.
•ContributedsuggestionsfortheEmployeeTimeOffChanges.
•CoordinatedactivitiesforNurseWeek2010Quality Council (Chairs: Jennifer Baldwin, RN, CPN, and Kristine Gawley, RN, CPN)
•DevelopedtheNPO(Nilperos,Latinfor“nothingbymouth”)projectaimedatimprovingpatient/familysatisfactionscoresrelatedtotheNPOpolicy/procedurewhichinvolvedsurveyingparentsofchildrenwhorequiredNPOstatus.Providedsuggestionsrelatedtopolicychanges,incorporatingchangesinKIDSorderingprocessandstaff/physicianeducationandanalysis.
•Developed“MedicusInterruptus,”amulti-unitperformanceimprovementproject,whichaimstodecreaseadministration-relatedmedicationerrorsby80percentbyminimizingworkinterruptionsandstandardizingthemedicationadministrationprocess(Seepage17formoreinformationonMedicusInterruptus).
•DevelopedFallsPreventionproject,withagoalofareductioninthenumberofpatientfallswhileusingamultidisciplinaryapproach,updatingcurrentpolicyandcareplanandmaking
MembersoftheHouseofRepresentatives.
TheAmericanNursesCreditialingCenterMagnetRecognitionProgramGuidelinesfor2013statethatallnursemanagersmusthaveabachelor’sdegreeinnursing—agoalthatChildren’sHospitalLosAngelesalreadyhasachieved.
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Professional Engagementrecommendationsforprovidingnon-slip,circumferentialfootwearforpatients.Alsoimprovedsignageregardingtheriskofpatientfallsanddevelopedpatient/familyteachinginformation.
•DevelopedtheIntravenous(IV)InfiltrateReductionplan,amultidisciplinary/multi-councilcollaborationwiththegoalofreducingallgrade3and4IVinfiltratestozero.ProvidedmodificationoftheIVinfiltrationIncidentReportForm,initiatedahouse-widepilotofanewIVsecurementdeviceanddevelopedrecommendationsforeducation.
•DevelopedtheHandHygieneProject,asystemthatwillrequireimplementationofthehandhygieneperformanceimprovementprojectifanyunit/clinichastwoconsecutivequartersoftotalcompliancedatathatarebelowthebenchmarkof90percent.Alsoimplementedpublicdisplayofhandhygienedataforallinpatientunits.
•Providedinputregardingtheselectionofnewisolationgownsrelatedtocost/usageissueofthecurrentgownsupply.
•ConductedUnitTracerPresentationsforthecouncil,whileprovidinginputregardingdeficientareas,theirfishboneanalysisandactionplans.
•Reviewedvariousperformanceimprovementprojectpresentationsforevaluationsandfollow-up.
Clinical Practice Council (Chairs: Nida Oriza, RN, BSN, and Terrie Ballard, RN, CPN)
•UpdatedtheaudittoolforMultidisciplinaryPlanofCare(MPC),Data-Action-Response-Plan(DARP)andeducationpowernotes.
•Analyzedunitgenericbiannualauditstoensure90percentcompliance.
•ImplementedanewaudittoolforLicensedVocationalNursedocumentation.
•ImplementedPediatricEarlyWarningScore(PEWS)systems,basedonvitalsignsandbehaviors.PEWSisdesignedtohelpidentifykidsatriskofgettingsickerandpreventtheneedfora
transfertoahigherlevelofcare.AlsodevelopedPEWSauditform,andunitauditsaredoneforcomplianceandimprovementoftheprocess.Complianceratesareincreasingthroughoutthehospital.
•Tohelpresolvecommunicationissues,the“Situation,Background,Assessment,Recommendation,Questions”(SBARQ)processforhand-offcommunicationwasimprovedbydevelopingtheTicket-to-Ridecommunicationtool,utilizingtheKIDSelectronicmedicalrecordssystemforreal-timeinformationatreport,whencommunicatingwithdoctorsorwhencallingreportstootherunits.
•UpdatedTicket-to-RideformandworkedwithSuperKIDSteamtomoveformintoKIDS.
•ReviewedallcurrentcareplanstoaidinthedevelopmentoftheElectronicMultidisciplinaryPlanofCare(eMPC).
•Improvedtheprocessforgeneratingdischargeinstructionsforpatientsandfamilies.
•ApprovedandimplementednewMultidisciplinaryPlansofCare
(MPCs)forend-of-lifecareandheart,lung,kidney,liverandsmallboweltransplants.
•EmergencyReviewFormandfeedbackprocessafterRapidResponseTeam/CodeBlue.
•PreparedContrastScreeningFormtobeuploadedintoKIDS(computerizedcharting).
•Workedwithhospitalpolicycoordinatorstofacilitatereviewandapprovalprocess.
•Completed360PeerReviewforperformanceevaluationforimplementationinJuly2011.
•CompletedScopeofPracticegridsforPCSdisciplines,includingUnitAssistants,PatientCareServiceAides,Pharmacy,SpiritualCareServices,SocialWork,SpeechPathology,outpatientmedicalassistantsandDiversityandLanguageServices.
•CollaboratedwithPatientFallsTaskForce.
Education, Research and Development Council (Chairs: Edahrline Salas, RN, BSN, MA, and Sandra Hall, RN, BSN)
•ScheduledandfacilitatedthePCSGrandRounds.
•OrganizedthehousewidePCSEducationFair.
•Implementedandrecommendededucationplansandevaluationson:
°Epiduralpolicyupdateeducation
°PEWSEducation
°IVInfiltrateForms:re-educationofstaffrelatedtouse
°SBARQ:re-educationandevaluation
°MedicationErrorReductionPlan(MERP)preparedness
°Sterillium/Remedyhandlotion °Positionalcarseattesting
°Formulapowderpointers
°Codeevaluationprocessupdate
°Nasogastric(NG)andtracheostomypolicyupdateeducation
°Ultrasorbpads/linenusage:educationtoworkareasregardingproductchange
°Point-of-caretestingreagentandsuppliesupdateeducation
°Centralvenouscatheter(CVC)teachingrecommendations
°InfectionControlpolicyupdates:educationtoworkareasregardingpolicychanges
•SelectedrecipientsfortheTerryVarattaScholarshipfornursinggraduatestudents.
•ResearchInfrastructure:advisedandidentifiedneeds,includingaresearchclass,incoordinationwithFelicitasdelaCruz,RN,DNSc.
CarolaMendez,ChildLifeSpecialist(left),andVanessaGuerrero,RN,withRichardD.Cordova,FACHE,presidentandchiefexecutiveofficer,Children’sHospitalLosAngeles.
HouseofRepresentativesmemberslistentoapresentation. GloriaVerret,RN,(left)andJoanClark,RN.
AileenDeGuzman,RN,(left)andKimKaloustian,PT.
EdahrlineSalas,RN,enjoysalightermomentduringapresentation.
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Commitment to Community Involvement
Morethanhalfofthe1,000nursesatChildren’sHospital
LosAngelesregularlyvolunteerinthelocalandglobalcommunity.
Intandemwithphysicians,surgeonsandotherpediatricexperts,
nursesfromthehospitalreachthousandsofchildrenayearfrom
aroundtheworld.
Theirdedicationtoprovidingcareforchildreninunderserved
areasoftheglobe—bothathomeandabroad—istheresultof
knowledgeablestaffbackedbyanorganizationthatvaluesand
respectsdiversitywhileactivelyaddressingchildren’shealthbarriers
anddisparities.
“CulturallysensitivenursingcareisbusinessasusualatChildren’s
HospitalLosAngeles,”saysNoreenClarke,RN,MSN,who
directstheInternationalCraniofacialChildren’sFund(ICCF)atthe
hospital,whichhelpsprovidetreatmenttointernationalpatients.
“We’reusedtodealingwithchildrenfromavarietyofcultures
andwehavetheinfrastructuretosupporttheirspecialneeds.”
Thoseimportanttoolsincludediversestaff,extensivetrainingin
culturalcompetency,yearsofexperiencewithdiversepopulations andaDiversityServicesDepartmentthataidsininterpretationand
otherkeycommunications.Together,thesetoolsensurethatthe
hospitalisreadyandpreparedtohelp.
Pre-andpost-operatingroomnursesandnurseeducators,among
othersfromthehospital,regularlydonatetheirmuch-neededskills
internationallythroughprogramssuchasOperationSmile,
MendingKidsInternationalandInterplast.
WhentheHaitianearthquakestruckin2010,nursesfrom
Children’sHospitalwereamong20hospitalvolunteerswho
traveledtothedevastatedcountrytoprovidemedicalsupport.
ThegroupofferedhelpthroughProjectMedishare,anonprofit
organizationcommittedtoimprovinghealthconditionsinHaiti.
Duringthetwo-weekdeployment,nursestendedtowounds,
sepsis,severedehydrationandrespiratorydistressbroughton
bythequake.
“Iwantedtohelpthroughaction,”saysAnneVitug,RN,whoworks
inthePediatricIntensiveCareUnit(PICU)atChildren’sHospital
andtraveledtoHaiti.“Ithinkthat’swhywedowhatwedoas
doctorsandnurses.Wecanusewhatknowledgewehaveand
makeadifference.”
Nurses’timeandtalentsalsoaredeployedathomewhen
internationalpatientscometoChildren’sHospitalfortreatment.
In2010,nursestookpartinthecareof34childrenfrom16
countriesthroughICCF,theprivatelyfundedorganizationClarke
directsatthehospital.
OnespecialcasewasHashimZareef,a10-year-oldboyfromIraq
whocametoChildren’sHospitalforlife-savingsurgerythrougha
collaborationbetweenICCF,MendingKidsInternationalandthe
ChildrenofWarFoundation.
Injuredbyanimprovisedexplosivedevice(IED)inBaghdad,
HashimwasbroughttotheU.S.fortreatmentforheadtraumain
August2010.HethenunderwentaseriesofsurgeriesatChildren’s
Hospitaltoplaceatitaniumplateoverhisinjuredskull.Nurses
assistedeverystepofthewayduringtheboy’smonths-long
recovery.Nowhealthy,HashimhasreturnedtoIraq.
“Thebottomlineisthatweareprepared,”Clarkesays.“Whether
it’sachildfromBangladesh,EthiopiaorChristmasIsland,weare
well-preparedtotreattheirmedicalandsurgicalneedsina
culturallysensitivemanner.”
More than half of the 1,000 nurses at Children’s Hospital Los Angeles regularly volunteer in the local and global community.
International Help
JaceVargas,RN,(left)andAnneVitug,RN.
WhentheHaitianearthquakestruckin2010,nursesfromChildren’sHospitalwereamong20hospitalvolunteerswhotraveledtothedevastatedcountrytoprovidemedicalsupport.
Duringthetwo-weekdeploymenttoHaiti,nursestendedtowounds,sepsis,severedehydrationandrespiratorydistressbroughtonbythequake.
NancyAguirre,RN,(fromleft)AlannaRowley,RN,andAlejandraBriseno,RN,inHaiti.
ThepediatricwardinHaiti.
VolunteersofferedhelpthroughProjectMedishare,anonprofitorganizationcommittedtoimprovinghealthconditionsinHaiti.
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Commitment to Community Involvement
Institute for Maternal-Fetal Health
When expecting parents discover that their unborn child is
not healthy, the stressors they experience include coping
with their unfortunate reality while simultaneously
figuring out how to get help. It’s not easy to find medical
services that will try to assist in the need of both the
mother and fetus, as well as promote open communication
and collaboration between health care teams.
Toresolvesuchfragmentedcare,Children’sHospitalLosAngeles
andtheUniversityofSouthernCalifornia(USC)partneredto
establishtheCHLA-USCInstituteforMaternal-FetalHealth(IMFH).
Thisprogram,uniquetoSouthernCaliforniawithonlyafewsimilar
programsnationwide,providescomprehensivecaretomothersand
theirunbornchildren.Theprogramrecognizesthatitmusttreatboth
themotherandthefetusseparatelybecausetheyrequiredifferent
therapies.Buttheprogramalsoensuresthatspecialistscollaborate
andcoordinatecareforoptimalhealthandasafedelivery.
TheIMFHteamismadeupofaninterdisciplinarygroupof
obstetricians,specialtyphysicians,nursesandpsychosocial
counselors.TheofficeislocatedatHollywoodPresbyterian
MedicalCenter,adjacenttoChildren’sHospital.Themother
comestoreceiveobstetricalcareandmeetwiththeChildren’s
Hospitalteamofspecializedphysicians,includingneonatologists
andsurgeons.Theteamandparentsdiscusstherecommended
planofcarefortheunbornchild,basedonspecializedtestsand
diagnostics.OncethechildisdeliveredatHollywoodPresbyterian,
thebabyistransportedtoChildren’sHospitalviatheChildren’s
HospitalTransportTeam.
Theparents’journeytotheIMFHbeginswiththeirobstetrician.
DoctorsreferpatientstotheIMFHiftheydetectafetalanomaly.
ThesereferralsgenerallycomefromtheLosAngelesarea,buthave
comefromasfarasBakersfieldandtheInlandEmpire.Oncethe
motherarrives,sheisfurtherevaluatedbyoneoftwonursecare
managers:SheilaPerez,RN,BSN,andIreneKlecha,RN,MSN.
PerezandKlechahaveaspecialandcomprehensiverolein
coordinatingcareforboththemotherandunbornchild.Perez
explainsthatherinitialrole,whenshemeetsthefamiliesforthefirst
time,isto“introducemyselfandexplainwhatIdo.Ispendtime
withthemtobestexplainthedefectanditspathophysiology.Then
Ilistenandsupportthememotionally.”
Currently,PerezandKlechacoordinatecareformorethan
90patientsatatime.“Italktotheperinatologist,obstetrician,
neonatologist,geneticists,surgeonsandtheunitacceptingthe
patient,”saysPerez.Thiscoordinationisvitaltotheteam’s
communicationsothatnoinformationisleftout.Theyprepare
packetscompletewiththemother’sinformation,thephysician’s
notes,labanddiagnosticresultsanddeliverthemtotheaccepting
units,usuallytheNewbornandInfantCriticalCareUnitor
CardiothoracicIntensiveCareUnit.Theyalsonotifytheteam
ofthemother’sexpecteddeliverydateandcoordinatetheneonate’s
transfertoChildren’sHospital.
Inaddition,theyoffercomforttoparentsbygivingthemtheir
pagernumbersforanyquestions,concernsoremotionalsupport.
Theyeventrytoattendthedelivery,toprovidetheparentswith
reassuranceandtoensurethecontinuityofcareafterbirth.
Thesenursecaremanagerstrulyembracethespiritofnursing.
Theyareteachers.Theyareautonomousandcriticalthinkers.
Theyarepatientadvocates.Theyprovidepsychosocialsupport.
Theyareinterdisciplinaryfacilitators.Withouttheirnursingservice,
thecontinuityofcarewouldbebroken.
PerezdescribesherroleintheIMFHwithpride.“Itisahardjob,
butitisrewarding,”shesays.“TheIMFHisnurse-driven;we
coordinatethecare.Wearethepatientadvocates.”
SheilaPerez,RN,BSN IreneKlecha,RN,MSN
Recognition of Nursing: The 2010 DAISY Awards The DAISY Awards, which recognize nurses who
exemplify excellence in patient care, have become a
celebrated tradition at Children’s Hospital Los Angeles.
BonnieandJ.MarkBarnesfoundedtheDAISY(DiseasesAttacking
theImmuneSystem)Foundationinmemoryoftheirson,J.Patrick
Barnes,whodiedofcomplicationsfromhisautoimmunediseases
(idiopathicthrombocytopenicpurpura)atage33.Intributeand
appreciationofthenurseswhocaredfortheirson,theDAISY
Foundationwasestablishedtohonornurseswhopositivelyimpact
thelivesoftheirillpatientsandcopingfamilies.
Children’sHospitalisoneofmorethan50hospitalsinthe
UnitedStatesthathavepartneredwiththeDAISYFoundation.
RecipientsoftheDAISYAwardreceiveacertificate,aDAISYpin,
Cinnabon®cinnamonrollsandauniquehand-carvedstatuecalled
“TheHealer’sTouch,”createdbyartisansinZimbabwe,Africa.
JanuaryKerryMoller,RN
FebruaryAliceLoo,RN,MSN,CPON
MarchCathyFoster,RN,MSN,PNP
AprilMiguelAventino,RN
MayMariaLapinid,RN,BSN,CPON
JuneMariaDakan,RN,BSN
JulyMargauxChan,RN,BSN
AugustLindsayQuirk,RN,BSN
SeptemberDonnaQuiroz,RN,BSN,CPON
OctoberStephanieBrown,RN,BSN
NovemberCherylBarton,RN,MSN,NP
DecemberChristinaSmith-Cruso,RN,BSN,CPON
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Recognition of Nursing
Mary Dee Hacker Inducted as a Fellow into the American Academy of Nursing
The “GEM” (Going the Extra Mile) Award
TheGEMAwardrecognizesindividuals,
includingnurses,whoexemplifythe
valuesofChildren’sHospitalLosAngeles:
Excellence,Teamwork,Service,Respect
andKnowledge.Thesearethevalues
thatmakeChildren’sHospitaloneofthe
tophospitalsinthenation.
Culture of Safety
New Project Aims to Reduce Medication ErrorsAcross the country, medication errors account for most
mistakes made in hospitals.
AtChildren’sHospitalLosAngeles,anewprogramaimsto
changethatnorm.BasedontheMedRiteprogramcreatedby
KaiserPermanente,theMedicusInterruptusprojectseeksto
decreaseinterruptionsthatmostnursesexperiencewhilegiving
patientsmedication.
“Thegoalistoreducedistractionsfornursesandanyoneelsewho
administersmedication,”saysSherryNolan,RN,MSN,CNS,
clinicalmanagerof5East.“Lotsofresearchshowsthatyouhave
tofocus.It’sacomplextask,andit’shardwhenyou’reinterrupted
allthetime.”
NolanworkedontheprojectwiththePatientSafetySubcommittee,
partoftheQualityControlCouncilatChildren’sHospital.
Asadviser,sheandCherylMcCauley,RN,CPN,committee
chairwomanandanurseon5West,serveasgroupcoordinators.
Medicus Interruptus works like this:•Nursespreparingandadministeringmedicationwearareflectiveyellowsash.
•Yellowandblacktapearoundmedicationcartsindicatesthatthenurseinthe“squareofsilence”shouldnotbeinterrupted.Thestepsofmedicationadministrationarepostedaswell.
•Signsoncartsread,“MedsBeingGiven,PleaseDoNotInterrupt.”
Inadditiontotrainingprograms,postersandfliersweremadefor
otherhospitalgroupsandparentstoexplaintheproject.“When
you’reoutinthemiddleofthehall,peoplecatchyouandask
questions,whetherthey’rephysiciansorparents,”Nolansays.
“Nursesthoughtthisideawasalittlehokeyatfirst,butnowthey’re
seeingthattheycangetreallyfocused.”
Observationsthroughoutthehospitaldemonstratedtheneed
forsuchaprogram,Nolansays.Both5Westand5East
beganservingaspilotunitsfortheerror-reductionprogram
inMay.
Thegoalwastodecreaseadministration-related
medicationerrorsby80percentbytheendofAugust,
whilestandardizingtheprocess.Medicationerrorratesfrom
theparticipatingfloorswerethencalculatedbytheQuality
Department.Theprogramwasrolledouttotheentire
hospitalinthefall.
TheMedicusInterruptusprojectseekstodecreaseinterruptionsthatmostnursesexperiencewhilegivingpatientsmedication.
NurseSandraEspinosa,NNP,washonoredwithaGEMawardinMay2010.
MaryDeeHackerreceiveshercertificatefromAmericanAcademyofNursingpresident-electJoanneDisch,PhD,RN,FAAN.
HumanismAwardwinnerLisaHatter,RN,BSN,withRichardD.Cordova,FACHE,presidentandchiefexecutiveofficer,Children’sHospitalLosAngelesandEyalBen-Isaac,MD.
MaryDeeHacker,MBA,RN,FAAN,vicepresident
ofPatientCareServicesandchiefnursingofficeratChildren’s
HospitalLosAngeles,receivedtheprestigioushonorofbeing
inductedasaFellowintotheAmericanAcademyofNursing.
HackerwasinductedNov.13,2010,duringtheAcademy’s
37thannualMeetingandConferenceinWashington,D.C.The
Academy’sFellowsrepresentthenation’smostaccomplishednurse
leadersineducation,management,practiceandresearch.
“Receivingthisrecognitionistrulyanhonorforme,”saysHacker,
whobeganhercareeratChildren’sHospitalin1975asastaff
nurse.Herdistinguishedcareerincludesmanyachievementsand
honors,includingleadingthehospitaltoMagnetRecognitionin
2008andbeingthedrivingforcebehindtheinnovativeVersant™
RNResidencyinPediatricsProgram,createdin1999inresponse
tothenationalnursingshortage.HackeralsoreceivedtheDiane
CooperLifetimeAchievementAwardfromNurseWeekmagazine
in2009,andwasrecognizedin1997byCalifornia Medicine
magazineasoneof“California’s100MostInterestingand
InfluentialHealthcareLeaders.”Afrequentspeakeratstate,
regionalandnationalmeetings,Hackersayssheiscommittedto
beingastrongadvocateforthenursingprofessionandimproving
thenation’shealthcaresystem.
The Morris and Mary Press CHLA Humanism AwardSince1973,Children’sHospitalLosAngeleshasupheldthe
traditionofhonoringindividualsandadepartment/workarea—
allofwhomhavebeennominatedbytheirpeers.
TheMorrisandMaryPressCHLAHumanismAwardshonor
workersandaworkareaordivisionwhogobeyondtheirdaily
jobexpectationsindemonstratingsuperlativeandconsistent
kindnessandthoughtfulnessintheirinteractionswithco-workers,
patientsandguests.The2010NursingwinnerwasLisaHatter,
RN,BSN,and6WestwontheWorkAreacategory.
Theirrespect,service,excellence,knowledgeandteamworkin
customerrelationsandcarealsomakeChildren’sHospitalLos
Angelesawarmer,friendlierandmorecompassionateplace.
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Culture of Safety
6 North Unit Huddles
Professional Practice ModelThe Magnet Recognition Program envisions health care as a
dynamic entity, continually evolving into a better system of
care. This is why the program stresses that hospitals must
“raise the bar” to achieve high-quality patient outcomes.
In2006,agroupofnursesofalllevelscreatedtheProfessional
PracticeModeltoillustratenursingpracticeatChildren’sHospital
LosAngeles.Itwaspresentedhouse-widefornursestoembrace
andwasincludedintheMagnetdocumentsubmittedin2007.
SM
Now,aswegothroughtheprocessofMagnetre-designation,the
applicationrequestcallsfortheorganizationtodemonstratehow
nurseshaveanalyzed,evaluatedandmodifiedtheProfessional
PracticeModel.
Infall2010,agroupofnursescalledtheMagnetChampions
cametogethertore-evaluatethemodelandmakerevisionstofitthe
currentvisionofChildren’sHospital.Theyalsobroughtthemodel
totheirownunits/departmentsformorenursinginput.Afterallthe
nurses’collaborativeefforts,thenewProfessionalPracticeModel
wasfinalizedinthespringof2011.
The building blocks represent what nurses do at Children’s Hospital Los Angeles.
They capture what is essential in our practice. Teamwork and lifelong learning
are key to providing family-centered care to our patients. The continuous circle
represents our ongoing efforts to acquire and share knowledge, to provide
service, to give respect to our patients, families and colleagues and to improve
and sustain quality in our practice.
A6NorthnightshiftHuddle.
Merriam Webster’s definition of huddle is “to come
together closely in a group.” This definition perfectly
describes the concept behind Unit Huddles at Children’s
Hospital Los Angeles. The Huddles have a simple goal:
to increase communication and teamwork.
In2008,beforeUnitHuddleswereimplementedon6North,an
internalsurveygatheredfeedbackonteamworkandcommunications.
Theresultsshowedroomforimprovement.
PhanDang,RN,broughtuptheideaofHuddlesattheunit
leadershipretreatinJanuary2008;Huddleshadbeenused
effectivelyatherpreviousjobandincreasedteamworkand
communication. Theleadershipteamembracedandsupported
theconcept,andHuddleswereofficiallyimplementedon6North
onFeb.12,2008.
Children’sHospitalisateachingfacilitywithconstantchange.
Achallengetoanyteachingfacilityistocommunicatethese
changestostaff.Itissometimesdifficultforstaffmemberswho
donotworkdailytokeepupwithemailupdates,policyand
procedurechangesandanyneweventsorrequirements—
especiallyonesthataffectpatientcare.Thissameconcernalso
wasexpressedinthePatientCareServicesRecruitmentand
RetentionSurveydoneinJanuary2010.
What are Unit Huddles?
AUnitHuddleisafive-minute-or-less“huddle”—agatheringofall
on-comingstaff.Theseshortmeetingsoccurateverychangeof
shift,sothatallon-comingstaffcanhuddlewhilethecurrentstaff
arecaringforpatients.Theon-comingchargenurseleadsthe
HuddlesandannouncestheupdatesfromaHuddleannouncement
sheetthatisupdatedbymanagerseveryMonday.
Thefocusistocommunicateanyupdatestostaffbeforetheystart
theirshift.InformationontheHuddleannouncementsheetincludes
howmanypatientsareexpectedforthatparticularshift,staffing
situations,anycriticalpatientstatuschanges,eventshappeningin
thehospital,neworupdatedpolicies,requirementdeadlineslike
CHEXandwhichmanagerisoncall.Huddlesalsocanbeusedto
recognizestaffforachievements,thankpeopleforworkingovertime
andintroducenewstaff.
Overcoming Challenges
TherewerechallengestoimplementingUnitHuddlesbecausethey
representedchange.Forexample,somewereconcernedthat
Huddleswouldcausestafftostartreportslate,makereportstake
longer,increaseovertimeorwastestafftime.Therealityisthat they
areshort—fiveminutes—anddecreaseovertime.Theyalsomake
reportsmoreefficientbecausestaffalreadyhaveanideaofhow
theirshiftisgoingtogo.
Withconsistenteffortandsupportfromthe6Northmanagers
andleadershipcommittee,huddlingisnowapositivereality
on6North.
Positive Change
Huddleshaveimprovedstaffawareness.Becausechangesare
constantlycommunicatedtostaffviaHuddles,compliancewith
newhospitalandunitrequirementshasimproveddramatically.
Tardinessalsohasbecomeaveryrareissuebecauseeveryoneis
requiredtohuddleatthebeginningofeveryshift.Huddlessetthe
toneforthebeginningofeveryshiftandincludeeverystaff
member: RNs,LVNs,patientcareserviceaides,unitassistants
andevennursingstudents.Thishasdefinitelyledtoincreasedstaff
satisfactionwithteamworkandcommunicationbecauseeveryone
knowsthattheyarepartoftheteam.
ExactlyoneyearafterUnitHuddleswereimplemented,thesame
internalsurveywasgivento6Northstaff.Theresultsreflectedvery
positiveimprovementsinthestaff’sperceptionofcommunication
andteamwork.Huddlesareanexcellenttoolthatwillbeusedfor
yearstocome.
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Innovation
As a pediatric nurse, Kelli Anderson, RN, BSN, (Cardiac
Catheterization Lab) is accustomed to family members,
neighbors and friends asking her all types of child-related
health and safety questions. As a mom of two teenage
boys, the 22-year veteran nurse also has firsthand
experience with topics that concern parents most. Now,
Anderson and a select group of other Children’s Hospital
Los Angeles nurses are sharing their vast knowledge in a
more global and Internet-savvy way: by blogging.
Anderson,JenniferBuchanan,RN,MSN,(Cardiology)and
DeborahBraidic,thehospital’smanagerofWebcontent,launched
theinnovativeRNRemediesblogseriesinNovember2010.
Blogposttopicsrangefromcommonchildhoodconditionsto
safetytipsforinjurypreventionandissuesregardingteenhealth.
Sinceitslaunch,sevenmorenursebloggershavejoinedthe
RNRemediesteam,supportedbythehospital’sin-houseblogger,
WebContentCoordinatorLisaTimmons.Inaddition,regular
contributorsGloriaVerret,RN,CPN,(SurgicalandKidney/
LiverTransplant)andTereJones,RN,CPN,(Medical/Surgical)
havejoinedAndersonandBuchananasfeaturedbloggersby
consistentlycontributingblogpostsduringtheprogram’scrucial
firstsixmonthsofexistence.
“Alargepartofourjobiseducatingtheparentsofourpatients,”
saysBuchanan,whohasbeenworkingatChildren’sHospital
forthepastfouryearsandalsoisacertifiedlactationeducator.
Buchananhasbeenworkingwithchildrenherwholelife,enjoying
previousrolesasacampcounselor,snowboardinstructorand
patientcareassociate.
“Thisblogallowsustogettheinformationouttothecommunity
beyondourpatientsandtheirfamilies,”addsBuchanan,who
beganhernursingcareerintheNewbornandInfantCritical
CareUnitatChildren’sHospital.
AsGallup’snationalsurveyindicatesyearafteryear,nursesare
amongthemosttrustedprofessionalsinthenation.Meanwhile,
Children’sHospitalnursesareattheforefrontofcontinuing
educationandcutting-edgeresearch.Soit’snotsurprisingthatthe
RNRemediesblogseriesisaccumulatingasteadycoreoffollowers.
FeaturinganewposteachMondaymorning,theseriesreceives
approximately1,000hitseachmonth.Readersareencouragedto
emailquestionsorpostcomments,creatinganintimateconnection
betweenthenursebloggersandreaders.
“We’reworkingondevelopingtheblogandexpandingittoreach
abroadercommunity,”explainsBraidic.“Ournurseshavesuch
greatpassionanddedication,andwe’resoproudofthem.This
uniqueprogramreallyallowsournurses’voicestobeheard.”
Asthesitegrows,Buchanansaysshehopestoseemorenurses
startblogging.“Wehavesomanyexpertsatthishospital.We
canbeagreatsourceofinformationforfamilieseverywhere.”
Anderson,whoalsoteachespubertyclassesatelementary
schoolsinhercommunity,sayssheneverthoughtshewouldbea
“blogger,”butlikestheopportunitytoreachouttopeople,educate
thecommunityandmakeadifference.
“It’sawholenewworld,”shesays.“Iwaswalkingdownthehall
theotherdayandsomeoneyelledoutthattheyhadjustreadmy
blog…that’sagreatfeeling.”
VisitWearechildren’s.orgfortheRNRemediesblog.
Research
Lectures
Karen Rodriguez,RN,gaveanoralpresentation,“Nurse
PractitionerChampioned:PediatricTraumaContinuityClinic
Utilizingthe‘MedicalHome’Concept,”attheAmericanPediatric
SurgicalNursesAssociationinOrlando,Fla.,inMay2010.
Laura Klee,RN,participatedinthepaneldiscussion,“ECMO:
theSouthernCaliforniaExperience,”forthefirstCoastalCalifornia
AssociationofNeonatalNurseseducationalconferencein
February2010.
Debbie Jury,RN,gaveaguestlecture,“PrinciplesofPediatric
Pain,”attheUCLASchoolofNursing.
Jennifer Murray,RN,lecturedonthesubjectofpediatricpalliative
careandnursingeducationatthe2010AmericanAcademyof
HospiceandPalliativeMedicine,andattheHospiceandPalliative
NursesAssociationAnnualAssemblyinBoston.
Colleene Young,RN,gavelectureson“HemofiltrationCase
Studies”and“ScVO2Monitoring:RevealingWhatTraditional
VitalSignsMayNot”atthePediatricCriticalCareNursing
ConferenceinSanDiegoinOctober2010.
Colleene Young,RN,gaveapresentationon“NurseResponsibilities
andClinicalDecision-MakingWhenCaringforCriticallyIll
PediatricPatientsRequiringContinuousRenalReplacement
Therapy”attheEuropeanAcademyofPaediatricSocietiesin
Copenhagen,Denmark,inOctober2010.
Fran Blayney,RN,presentedalecture,“AcuteKidneyInjury:
InvestigatinganOldCriminalwithaNewTool,”atthePediatric
CriticalCareNursingConferenceinSanDiegoinOctober2010.
David Schmidt,RN,presentedtwolectures,“CVVHDF:ANurse-
RunProgram”and“BustingBSIinthePICU,”atthePediatric
CriticalCareNursingConferenceinSanDiegoinOctober2010.
Noreen Clarke,RN,andSusan Cline,RN,presented“Maka’s
Story:BringingInternationalHealthCaretoourHometown,”atthe
NationalMagnetConferenceinPhoenixinOctober2010.
Sandra Watcher,RN,presentedalecture,“MakingtheComplex
Simple:TeachingourPediatricPatients,”attheAmericanCollege
ofRheumatology’s(ACR)ScientificConferenceinAtlantain
November2010.Shealsowasafacilitatorfortheconference’s
InfusionTherapyNetworkingSessionandservedasamoderator.
Inge Morton,RN,presentedalecture,“PediatricTrauma:
LateOnsetComplications,”attheEmergencyNursesAssociation/
EmergencyDepartmentApprovedforPediatricsConference
atPresbyterianIntercommunityHospitalinWhittier,Calif.,in
October2010.
Victoria Winter,RN,presented“FamilyMaking:AGrounded
TheoryStudy”attheSigmaThetaTauConference,Nursing
Odyssey2010,inSanDiegoinOctober2010.
Anna Evans,RN,presentedacarereport,“PregnancyinaPatient
withAnaplasticOligodendrogliomaTakingTemozolomide,”atthe
SocietyofNeuro-OncologymeetinginMontreal,Canada,in
November2010.
Posters
Karen Rodriguez,RN,hadaposterpresentation,“Implementation
ofaPediatricTraumaContinuityClinicUtilizingthe‘Medical
Home’Concept,”attheSocietyofTraumaNurses(STN)in
Orlando,Fla.,inApril2010.
Diane Altounji,RN,Monica Grover,RN,andPeggy Townsend,
RN,presentedtheirposter,“CaringfortheCaregiver:Supportive
CareforNurses,”attheAssociationofPediatricHematology/
OncologyNursesconferenceinMinneapolisinOctober2010.
Jessica Klaristenfeld,RN,andEdahrline Salas,RN,presented
theirposter,“PosterPresentationProjects:AnInnovativeMethod
forDynamicallyBridginganRNResident’sJourneyfromStudentto
ProfessionalNurse,”attheNationalNursingStaffDevelopment
OrganizationConferenceinSanDiegoinJune2010.
RN Bloggers Create Dynamic Community Education Forum
KelliAnderson,RN,(left)andJenniferBuchanan,RN.
EdahrlineSalas,RN,(left)andJessicaKlaristenfeld,RN,nexttotheirposterattheOrganizationofHealthcareEducatorsProgram.
22 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S N U R S I N G A N N U A L R E P O R T 2 0 1 0 23
Research
Posters (continued)
Laura Vasquez,RN,andRita Secola,RN,presentedtheirposter,
“DevelopingaNursingEducationToolforAdministrationof
ChimericAntibodyinHighRiskNeuroblastomaPatients,”atthe
AssociationofPediatricHematology/OncologyNursesconference
inMinneapolisinOctober2010.
Peggy Townsend,RN,Maria Velasco,RN,Kellie Loera,RN,and
Rita Secola,RN,presentedtheirposter,“CapturingtheEducational
NeedsandPreferencesforGenerationalDifferencesinHematology/
Oncology/BMTNursing,”attheAssociationofPediatric
Hematology/OncologyNursesconferenceinMinneapolisin
October2010.
Jennifer Blaney,RN,Donna Quiroz,RN,Hazel Kolpak,RN,
Jasmin Uy,RN,andKristin Malicse,RN,presentedtheirposter,
“UtilizingaPatient-CenteredMedicationCalendartoImprovethe
DischargeProcessintheBMTPopulation,”attheAssociation
ofPediatricHematology/OncologyNursesconferencein
MinneapolisinOctober2010.
Dawn Landery,RN,Mary Moses,RN,andShinyi Tang,RN,
presentedtheirposter,“DevelopinganAllergyProtocolKardex
fortheHematopoieticStemCellPatient,”attheAssociationof
PediatricHematology/OncologyNursesconferencein
MinneapolisinOctober2010.
Maki Okada,RN,andKathleen Meeske,RN,presentedtheir
poster,“OperationalizingExerciseGuidelinesforAnthracycline-
TreatedCancerSurvivorsatChildren’sHospitalLosAngeles,”
attheAssociationofPediatricHematology/OncologyNurses
conferenceinMinneapolisinOctober2010.
Fran Blayney,RN,Cindy Rowlett,RN,Sue Bugsch,RN,Fran
Guzek,RN,Jessica Klaristenfeld,RN,andDebbie Reid,RN,
presentedaposter,“ImplementingPreceptorsBestPractices:
TeachingandSupportingtheModelPreceptor,”atthe
OrganizationofHealthcareEducatorsProgramin
Pasadena,Calif.
Publications
Meghan Middleton,RN,andDebbie Jury,RN,co-wrote
anarticle,“MyAchingBack,”forTherapy Times Magazine.
Catherine Goodhue,RN,co-published“DisasterandMass
CasualtyEventsinthePediatricPopulation”intheNovember2010
issueofSeminars in Pediatric Surgery.
Catherine Goodhue,RN,co-wrote“DisasterPreparednessAmong
MedicalStudents:ASurveyAssessment”intheSeptember/
October2010issueoftheAmerican Journal of Disaster Medicine.
Catherine Goodhue,RN,co-published“DisasterOlympix:
AUniqueNursingEmergencyPreparednessExercise”inthe
January/February2010issueofJournal of Trauma Nursing.
Karen Rodriguez,RN,andCatherine Goodhue,RN,published
“PediatricNursePractitionerImplementationofaPediatricTrauma
ContinuityClinicUtilizingthe‘MedicalHome’Model”inthe
Summer2010issueoftheJournal of Trauma Nursing.
Victoria Winter,RN,wroteachapter,“ExcellenceinPractice:
AResident-CenteredCarePrograminaLong-TermFacility,”inthe
Artinian Intersystem Model: Integrating Theory and Practice.
Mary Dee Hacker,MBA,RN,FAAN,publishedanarticle,
“MagneticallyCharged,”inADVANCE for Nursesin
October2010.
Catherine Goodhue,RN,hadanarticle,“MedicalHome
Model,”publishedintheApril/June2010issueofJournal of
Trauma Nursing.
Nurse Week Essay Winner
During nursing school, I remember always hearing that nursing was not a profession, that it was an art, a passion even. Partofmewroteitoff,dismissingitasoverzealousnursingprofessorsobsessedwiththeirprofession.Sure,Ienjoyednursing,butwasitapassion?ItwasnotuntilIstartedworkinginthePediatricIntensiveCareUnitatChildren’sHospitalLosAngelesthatIrealizedthoseprofessorsmightjustbeontosomething.Duringmyrelativelyshortcareer,IhaveseenmoreonmyunitthanIeverthoughtIwould.Mypatientshaverangedfromnewbornsto25-year-olds.Theyhavehadeverythingfromchronicillnessesthathavemadeitimpossibleforthemtoleavethehospitaltoanaccidentaltraumathathaslandedtheminourcare.Aspediatricnurses,wefocusnotonlyoncaringforourpatientsbutontheirfamiliesaswell.Ihaveseenparentsandfamiliesattheabsoluteworsttimeintheirlives,anditdidnottakemelongtorealizethatthisunitwasnotforthefaintofheart,orthosewholackedpassion.MaybeIdidhaveapassionfornursing.MaybeIwasnotgivingmyselfenoughcredit.
Buttherecameamomentwhenitbecameutterlycleartomethatnursingwasmypassion.Inorderforyoutounderstandit,Iwouldneedtotellyouastory.ItishardtoexplainthepurejoythatIfeelrememberingit.It’sastoryaboutababyboyandthenighthegotanewheart.Thereisadiseaseknownascardiomyopathy,whichliterallymeansheartmuscledisease,andasyoucanimagine,itisnotverycompatiblewithliving.Theonlycureisahearttransplant.Thatiswhereourstorybegins.
Duetohisdisease,thebabyboyhadbeencallingthePediatricIntensiveCareUnitatChildren’sHospitalLosAngeleshishomesincehewasborn...ninemonthsbefore.Ourmissionfortheninemonthswastokeephimaliveuntilwefoundaheartfor
him,andsinceinfantheartsarehardtocomeby,wewaited...andwaited.Heneededamachinetobreathe,andasmallpharmacyofmedicationsgivenaroundtheclocktomaintainhisoptimalhealth.Almosteverysinglenurseontheunithadbeenhisnurseatleastonce.Manyofushadcaredforhimmoretimesthanwecanremember.Allofushadourupsanddownswithhim,fromrockingouttosoftrockallnightlongwithhim(hisfavoritesongbeing“CarelessWhisper”byGeorgeMichael,atleastthat’swhatIliketothink),towatchinghimextubatehimselffourtimesonfourseparateoccasions,withamereflickofhishead(whichwasalmostcutebecauseyougottoseehimwithoutatubeinhismouth,butweweretoobusybeingscaredoutofourmindsandrunningaroundtryingtogetreadyfortheemergentre-intubation).Butnomatterwhat,healwayshadanendearingqualitytohim.Hewasonlymonthsold,beingputthroughmorethanmostofuscouldeverimagine,yethekeptontruckin’along.
What About the Nursing Profession Makes You Passionate?By Adam Brenneman, RN, BSN Pediatric Intensive Care Unit
As pediatric nurses, we focus not only on caring for our patients but on their families as well.
ChairoftheDepartmentofPediatrics,VicePresidentofAcademicAffairsandDirectorofTheSabanResearchInstituteD.BrentPolk,MD,withNurseWeekessaywinnerAdamBrenneman,RN,BSN.
24 C H I L D R E N ’ S H O S P I T A L L O S A N G E L E S
Nurse Week Essay Winner
WhenIwalkedontotheunitthatnighttherewasarumor,awhisperintheair,sosoftasthoughwedidnotwanttojinxhim,thatthislittleboywasfinallygettingaheart.Youcouldliterallyseeeverynurse’sanddoctor’sfacelightupasthewordssunkin.
Itwassostrangeseeinghismompackingupallhisbelongingsthathadaccumulatedoverthepastninemonths.Shewascryingtearsofjoywhileconstantlybeinginterruptedbyhugsfromthemanyhealthcareproviderswhoweresooverjoyedbythismoment.Hismotherwaseternallygratefulforeveryoneofus,nomatterhowsmallofapartweplayedinherbabyboy’slifehereatChildren’sHospital,fromhousekeepingtoattendings.Weallwereafraidtoleaveonourbreaksforfearofmissingthesend-off.
AsthemomentarrivedandtheORstaffpreparedfortransport,weallbegantogather,overwhelmed,knowingthathistimehadcome.Wenursescomfortedhismother,whowascryinguncontrollably,hereyesredandfacesoakedwithherowntearsofjoy,manyofustearingupaswell.Herbabyboywasgettinganewheart.Inaflurryofgoodwishesandtears,hewascartedawaythroughatunnelofnurses,doctorsandhealthcareproviderswithsuchpompandcircumstanceworthyofroyalty.
Asthetravelmonitorfadedintothedistance,IrealizedthisisthereasonwhyIampassionateaboutwhatIdo.Nursingismoreimportantthanmostrealize,moreimportantthanIhadeverrealized.Inthatmoment,IunderstoodifithadnotbeenfortheeffortofallofthePICUnursingstaff,thatbabyboywouldnothavemadeittothismomentandwouldnotbegettinganewheart.Ifinallycomprehendedthatitwasbecausehis
motherhadustoleanon,shehadhopeandthesupportsheneededtobestrongforherbaby.AsIwatchedthatbabyboyrollaway,Ifinallyappreciatedthepassionthatwasnursing.IfinallygraspedwhyIwasanurse.
Igetaskedallthetime,“Howcanyouworkwithsickchildren?”Itisasimpleresponse:becauseIampassionateaboutit.Yes,thisjobcanbeintense,andyes,sometimesitseemslikethebadoutweighsthegood.Butsometimes...yougettostandinahallway,anhourafteryouhavealreadyclockedout,andhearthesoundsofaheartmonitorgettingcloserandcloserwithachild’smotheryou’vecometoknowoverthepastninemonths,andyougettoseeherfacelightupassheseesherbabyboyforthefirsttime...withhisbrandnewheart.
Thetinmanbeggedforaheart,andallhegotwassomevelvetstuffedwithsawdust.Thatnight,ababygotanewheart,andIhavetoadmit...therealthingisfarmoremagical.
What About the Nursing Profession Makes You Passionate?(continuedfrompage23)
In a flurry of good wishes and tears, he was carted away through a tunnel of nurses, doctors and health care providers with such pomp and circumstance worthy of royalty.
Magnet OathAsamemberofthisMagnetHospital,IpledgetoupholdtheChildren’s
HospitalLosAngelescultureofdistinction.Iwilladvocateandsupportthe
furtheradvancementofexcellenceinmypractice.Asanintegralpartofthe
Children’sHospitalLosAngelescommunity,Iwillcontinuetopromotecollegial
interdisciplinaryteamwork.UtilizingtheForcesofMagnetism,Iwillstriveto
provideevenhigher-qualityfamily-centeredcare.Iwillconstantlyendeavorto
advancemyexpertisethroughlifelonglearning.Lastly,Idosweartodoallin
mypowertomaintainthehigheststandardsandpracticesofmyprofession.
Nursing Mission StatementWearecommittedtoadvancingtheprofessionalpracticeofNursingby
creatingopportunitieswhichsupportanenvironmentofexcellent,integrated,
innovativeandevidence-basedNursingcareforchildrenandtheirfamilies
inadiversecommunity.
Nursing Values•AtChildren’sHospitalLosAngeleswevalueadvancementandinnovation
inNursingpractice,professionalismandmeaningfulrecognitionforquality
Nursingoutcomes.
•Weprovidefamily-centeredcareinvolvingmultidisciplinarycollaboration.
•Weembracetheculturaldiversityoffamiliesandstaffinourpracticeof
caringforchildren.
Nursing Guiding PrincipleChildren’sHospitalLosAngelesNursesembodytheprinciplesofintegrity,
respect,leadershipandadvocacyinourdailywork.
Nursing PhilosophyWe,theNursesofChildren’sHospitalLosAngeles,embodyindividualized
family-centeredcare.Research,evidence-basedpracticeandlifelong
learningarethefoundationsforourpractice.OurNursingdecisionsintegrate
soundclinicaljudgment,ethicalresponsibilityandcompassiontooptimize
patientoutcomes.
Nursing VisionNursingcareatChildren’sHospitalLosAngelesisrecognizedinternationally
asamodelforNursingexcellence.Byutilizingbestpractice,weprovide
outstandingfamily-centeredcareinanenvironmentthathonorsitsdiverse
community.Westronglypromotelifelonglearningandcollaborative
interdisciplinaryrelationships.Inaddition,ouremphasisonNursingresearch,
leadershipandprofessionaldevelopmentmakesChildren’sHospitalLos
Angelestheorganizationofchoiceforacareerinpediatricnursing.
Acknowledgements:
We would like to thank the following people
for contributing to this report:
Richard D. Cordova, FACHE
Mary Dee Hacker, MBA, RN, FAAN
Carolyn Kendrick
Doris Lymbertos
Robin Moore DeCapua
Leslie Neuman
Suzanne Taylor, RN-BC, MSN, EMT
Elaine Verdugo
Adam Brenneman, RN, BSN
Tracy Kumono
Matthew Pearson
Jim Deeken
Chandra Broadwater
Sarah Brown
Sheila Perez, RN, BSN
Jennifer Buchannan, RN, MSN
Kelli Anderson, RN, BSN
Phan Dang, RN
Margaux Chan, RN, BSN, CPN, and
Susan Crandall, RN, BSN
Magnet Program Managers
Creative Direction:
Jim Deeken
Design:
Wendy Byle
Editors:
Sarah Brown
Chandra Broadwater
Matthew Pearson
N U R S I N G A N N U A L R E P O R T 2 0 1 0 25
NurseWeekessaywinnerAdamBrenneman,RN,BSN.