Compaq 400SD4 User Guide

8/7/2019 Compaq 400SD4 User Guide

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Contents

1 Checking Out Your Gateway 400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 36

3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42


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Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81


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Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 88Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Using a recordable drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

7 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Installing Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Automatically retry sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Automatically cancelling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

8 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129


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Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

9 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

10 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .145

Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150Programming the multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

11 Networking Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Wireless Ethernet (IEEE 802.11a or IEEE 802.11b) network . . . . . . . . . . . . .158Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . .159Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . .161

Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .163Equipment you need for an access point wireless Ethernet network . . . . . . .164

Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . .165


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Equipment you need for a peer-to-peer wireless Ethernet network . . . . . . . 166For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Installing and configuring your notebook for Ethernet networking . . . . . . . . . 167Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

12 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 170Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 174Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

13 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205


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15 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . .241Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . .245

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257


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Checking Out

Your Gateway 400This chapter introduces you to the basic features of your

notebook. Read this chapter to learn:

s How to iden tify th e features of your Gateway n otebo ok

s How to locate your n oteboo ks mo del and serial

number

s How to locate th e Microsoft Certificate of Aut h en ticity

s How to locate the specifications for your notebook

s Wh at accessories are available for your n otebo ok

Tips & Tricks To access the contents of this guide while you

are traveling, click Start, All Programs, then

click Gateway Utilities. You can also

download an electronic copy from

www.gateway.com/support/manlib/.


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Chapter1: Checking Out Your Gateway 400

www.gateway.com

Front

Component Icon Description

Battery charge indicator The LED shows the battery activity and status.

s LED green - battery is fully charged.s LED orange - battery is charging.s LED red - battery is malfunctioning.

This LED only lights up when the notebook is plugged in.

Power indicator Lights up when the notebook is turned on and shows

notebook power status.

s LED on - power is on.s LED blinking - power is in Standby mode.s LED off - power is off.

LCD panel release latch Open the LCD panel by pressing the release latch.

LCD panelrelease latch

Batterycharge

indicator

Powerindicator


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Left side

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Left side


Modem jack Plug a modem cable into this jack. For more information, seeConnecting the modem on page 34.

Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For more

information, see Connecting to a wired Ethernet network on

page 35 and Networking Your Computer on page 155.

USB ports Plug USB (Universal Serial Bus) devices (such as a USB

Iomega Zip drive, printer, scanner, camera, keyboard, or

mouse) into these ports.

IEEE 1394 port Plug an IEEE 1394 (also known as Firewire or i.Link) device

(such as a digital camcorder) into this 4-pin IEEE 1394 port.

PC Card slot Insert one Type II or one Type III PC Card into this slot. For more

information, see Adding and removing a PC Card on page 208.

PC Cardeject

button

PC Cardslot

Microphone jack

Headphone jack

IEEE 1394 port

USB ports

Modem jack

Ethernet jack

Diskette drive


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PC Card eject

button

Press the eject button to remove the PC Card from the PC Card

slot. For more information, see Adding and removing a PC Cardon page 208.

Microphone jack Plug a microphone into this jack.

Headphone jack Plug headphones or amplified speakers into this jack. The built-in

speakers are turned off when speakers or headphones are

plugged into this jack.

Diskette drive Inser t a standard 3.5-inch diskette into this drive. For moreinformation, see Using the diskette drive on page 78.



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Right side

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Right side


CD/DVD/Recordable drive Insert CDs, CD-RWs, or DVDs into this drive. For more

information, see Using the CD or DVD drive on

page 79.

This drive may be a CD, DVD, CD-RW, or combination

DVD/CD-RW drive. To determine the type of drive in the

notebook, examine the drive trays plastic cover and

compare the logo to those listed in Identifying drive

types on page 79.

CD/DVD/Recordable drive


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Back


Monitor port Plug an analog VGA monitor into this port.

Ventilation fan Helps cool internal components. Do not block or inser t objects into

these slots.

Parallel port Plug a parallel device (such as a printer) into this port.

Power connector Plug the AC adapter cable into this connector.

Kensington

lock slot

Secure your computer to an object by connecting a Kensington

cable lock to this slot.

Monitorport

Parallelport

Powerconnector

Ventilationfan

Kensingtonlock slot

Ventilationfan


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Bottom

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Bottom


Serial numberlabel

Includes your notebooks serial number. For more information, seeGateway serial number on page 11.

System label Includes the product model number. For more information, seeIdentifying your model on page 11.

Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay.

Reset hole Insert a straightened paper clip into this hole to manually restart the

notebook.

Hard drive bay The hard drive kit is located in this bay. For more information, see

Replacing the hard drive kit on page 215.

Memorybay

Battery

bayHard drivebay

Systemlabel

Resethole

Batterylatch

Serial number label

Mini PCIbay

Ch 1 Ch ki O Y G 400


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Battery bay Insert the battery into this bay. For more information, see Changing

the battery on page 125.

Battery latch Slide to release the battery.

Memory bay Install as many as two memory modules into this bay. For more

information, see Adding or replacing memory on page 212.


Keyboard area


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Keyboard area

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Keyboard area

For inform ation o n u sin g you r keyboard, see Using the keyboard on page 26.


Status indicators Inform you when a drive is in use or when a button has

been pressed that affects how the keyboard is used. For

more information, see Status indicators on page 24.

Multi-function buttons Press these buttons to open programs assigned to them.

By default, these buttons are set to open your e-mail

program, your Web browser, online help, and another

program that you assign. For more information, see

Multi-function buttons on page 30.

Speakers Provide audio output when headphones or amplified

speakers are not plugged in.

Multi-functionbuttons

Status indicators

Powerbutton

Keyboard

Touchpad SpeakerSpeaker

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Touchpad Provides all the functionality of a mouse. For more

information, see Using the EZ Pad touchpad onpage 31.

Keyboard Provides all the features of a full-sized 86-key keyboard.

For more information, see Using the keyboard on

page 26.

Power button Press to turn the power on or off. You can also configure

the power button for Standby/Resume mode. For more

information on configuring the power button mode, seeChanging power settings on page 129.



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Internal wireless labelA label sim ilar to th e followin g ind icates your com pu ter con tains a wireless

comm un ications device. Th e label is located on th e bottom of your n otebook.

Microsoft Certificate of AuthenticityThe Microsoft Certificate of Authenticity label found on the bottom of your

n otebook includes the p roduct key code for your operatin g system .

IEEE 802.11b RLAN Approvals:

FCC ID HFS9550015318

CANADA ID 1787104509A

Finding your specifications


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g y p

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Finding your specifications

For m ore in form ation about your com puter, such as m emory size, mem ory type,and h ard drive size, go to th e My Computer Info link in HelpSpotor visit Gat eways

eSupport page at support.gateway.com. The eSupport page also h as links to

additional Gateway documentation and detailed specifications.

View your com pu ters serial nu m ber by clicking Start, Help and Support, then

clicking View system serial number. Check your specifications by clicking Start,

Help and Support, then clicking See your PCs configuration.



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You can also fin d o ut m ore about you r comp uter at th e Gateway eSupportsite.

Visit support.gateway.com.

Accessories


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Accessories

Gateway offers accessories that can help you make the most of using yourn ot eboo k. To ord er accessories, visit th e Accessories Sto re at

accessories.gateway.com.

Batteries and automobile/airplane power adaptersIf you run your n otebook on battery power for extended p eriods, you m ay want

to buy an additional battery so that you can swap batteries when necessary.

See Changing th e bat tery on page 125 for more information in your

notebook.

With an automobile/airplane power adapter, you can save battery power by

pluggin g your n otebook into an autom obile cigarette ligh ter or an airplane

in-flight power receptacle.

Carrying casesGateway has large-capacity carrying cases if you need additional space for

accessories or supplies.

Peripheral devicesYou can at tach d evices (such as a keyboard, m ou se, printer, or m on itor) to your

notebook.

Memory

Large program s, such as mu ltimedia gam es or graph ics programs, use a lot o fm emo ry. If your program s are run n in g more slowly than you th in k they sh ould,

try adding more memory. See Addin g or replacin g mem ory on page 212 for

m ore in formation.



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PrintersYou can attach alm ost any type of prin ter to your n otebook. Th e m ost com m on

types are inkjet and laser printers, which p rint in color or black an d wh ite. See

In stallin g a print er, scann er, or oth er periph eral device on p age 36 for m oreinformation about attaching a printer to your notebook.

Inkjet prin ters an d cartridges are relatively in expen sive, but t h ey are slower th an

laser printers. Using an inkjet color printer, you can print pictures, banners,

and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster

th an inkjet printers. Laser prin ters are better th an in kjet print ers wh en yo u are

printing large docum ents.


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Getting StartedThis chapter provides basic information about your

Gateway n otebook. Read th is chapter to fin d ou t h ow to:

s Connect the AC adapter

s Start and turn off your notebook

s Identify the status indicators

s Use the keyboard

s Use the EZ Pad touchpad

s Conn ect th e modem

s Conn ect to an Ethernet n etwork

s Install peripheral devices

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Connecting the AC adapter

You can ru n your n otebook usin g an AC adapter or the n otebook battery. Th ebattery was shipp ed to you p artially ch arged. You sh ou ld use the AC adap ter

righ t away to fully charge th e battery. Allow 24 h ou rs for the b attery to fully

charge.

To connect the AC adapter:

1 Con n ect the power cord to the AC adapter.

Important If the battery is not fully charged before you use your

notebook on battery power for the first time, the battery life

may be much shorter than you expect. If the battery life

seems short even after being charged for 24 hours, thebattery may need to be recalibrated. For information, see

Recalibrating the battery on page 124.

Warning Make sure that you use the AC adapter that came with your

notebook.Replace the power cord if it becomes damaged. The

replacement cord must be of the same type and voltage

rating as the original cord or your notebook may bedamaged.

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2 Con n ect th e AC adapter to your noteboo ks power conn ector.

3 Plug the power cord into a wall outlet.

The battery charge indicator turns on (see Front on page 2 for the

location of the battery charge indicator). If the battery charge indicator

does no t turn on , unp lug the adapter from your notebook, then p lug it

back in.

4 When you finish using your notebook for the first t ime, turn yourn otebook off an d leave your no tebook conn ected to AC power for at least24 hours.

5 To check th e battery charge with th e no teboo k on , doub le-click the po werco rd ico n o r batt ery ico n in t h e t askb ar. Th e Power Meterdialog box

opens. For more information about the power meter on your notebook,

see Mon itorin g th e battery charge on page 122. If the po wer meter does

n ot sh ow a full charge after 24 h ours, con tact Gateway Tech n ical Supp ort

at www.gateway.com/support/contact.

Warning Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable

parts inside. The AC adapter has dangerous voltages that

can cause serious injury or death. Contact Gateway about

returning defective AC adapters.



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Protecting from power source problemsDurin g a power surge, th e voltage level of electricity com ing in to yo ur n oteboo k

can increase to far above n orm al levels and cause data loss or system dam age.Protect your no tebook and periph eral devices by con n ecting th em to a surge

protector, which absorbs voltage surges and prevents them from reaching your

notebook.

Warning High voltages can enter your notebook through both the

power cord and the modem connection. Protect your

notebook by using a surge protector. If you have a

telephone modem, use a surge protector that has amodem jack. If you have a cable modem, use a surge

protector that has an antenna/cable TV jack. During an

electrical storm, unplug both the surge protector and the

modem.

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Starting your notebook

To start your notebook:

1 Open your n otebook by pressing the latch on th e fron t of your n otebookand lifting the LCD panel.

2 Press the power button located above the keyboard.

The power button is preset to On/Off mode. However, you can also set it

to function in Standby/Resume mode. For instructions on changing the

power but ton m ode, see Chan gin g power settin gs on page 129.

3 If you are starting your notebook for the first time, follow the on-screeninstructions to set up your notebook.

Power button



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Waking up your notebookWhen you have not used your notebook for several minutes, i t may enter a

po wer-saving m ode called Standby. While in Standby, the power indicatorflashes.

If your notebook is in Standby mode, wake it up by pressing the power

button . For m ore information on chan gin g power-savin g settings, see

Chan gin g power settin gs on page 129.

Turning off your notebookTo turn off your notebook:

1 ClickStart,th en clickTurn Off Computer. Th e Turn Off Computerdialog boxopens.

2 ClickTurn Off. Windows shuts down and turns off your notebook.

Important If for some reason you cannot use the Turn Off Computer

option in Windows to turn off your notebook, press and

hold the power button for about five seconds, then

release it.

Restarting (rebooting) your notebook


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Restarting (rebooting) your

notebookIf your notebook does not respond to keyboard or touchpad input, you may

have to close programs that are not responding. If closing unresponsive

program s does not restore your noteboo k to n orm al operation , you m ay have

to restart (reboot) your notebook.

To close unresponsive programs and restart your notebook:1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click th e program th at is n ot respon ding.

3 Close the program by clicking End Task.

4 If your n otebook does no t respon d, turn it off, wait ten second s an d tu rnit on again.

As a part of th e regular startu p p rocess, a program t o ch eck the d isk status

runs automatically. When the checks are finished, Windows starts.

Important If your notebook does not turn off immediately, complete

the following steps until the notebook turns off:

1 Press and hold the power button for about five seconds,

then release it.2 Insert a straightened paper clip into the reset hole on

the bottom of your notebook.3 Remove AC power and the battery for more than

10 seconds.



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Status indicatorsStatus in dicators inform you wh en a d rive is bein g used or wh en a bu tton h as

been pressed that affects how the keyboard is used.

Indicator Icon Description

Hard drive The hard drive is in use.

Disc drive The CD, DVD, or recordable drive is in use.

Diskette drive The 1.44 MB diskette drive is in use.

Hard drive

Disc drive

Caps lock

Scroll lock

Pad lockDiskette drive

Status indicators


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Caps Lock Caps Lock is turned on.

Pad Lock Numeric keypad is turned on. For more information, see System

key combinations on page 28.

Scroll Lock Scroll Lock is turned on. For more information, see System key

combinations on page 28.

Indicator Icon Description

1


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Using the keyboard

K t


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Key typesThe keyboard has several different types of keys. Some keys perform specific

actions wh en pressed alone an d ot h er action s when pressed in combin ationwith an oth er key.

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions inprograms. For example, pressing F1 may open help.

Each program uses different function keys for different purposes.

See the program documentation to find out more about thefunction key actions.

System keys Press these colored keys in combination with the FN key toperform specific actions.

Navigation keys Press these keys to move the cursor to the beginning of a line,

to the end of a line, up the page, down the page, to the beginning

of a document, or to the end of a document.

Volume keys Press these colored keys in combination with the FN key toincrease or decrease the volume or to turn off all sound.

FN key Press the FN key in combination with a colored system key (suchas STATUS, STANDBY, or PAUSE) to perform a specific action.

Windows key Press this key to open the Windows Start menu. This key can

also be used in combination with other keys to open utilities like

F (Search utility), R (Run utility), and E (Explorer utility).

Numeric keypad Use these keys to type numbers when the numeric keypad is

turned on. Press FN+PAD LOCKto turn on the numeric keypad.

Application key Press this key for quick access to shortcut menus and help

assistants in Windows.

Arrow keys Press these keys to move the cursor up, down, right, or left.

LCD brightness

keys

Press these colored keys in combination with the FN key tocontrol the screen brightness.


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Multi function buttons


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Multi-function buttonsPress the m ulti-function butto n s to open program s you assign to th em. For

m ore in form ation , see Program m in g the m ult i-fun ct ion but ton s on page 152.

Button Icon Press to. ..

E-mail Open your e-mail program.

Internet Open your Web browser.

Help Open online help.

User-defined shortcut Open the program you assign to this key.

E-mail

Internet Help

User-defined shortcut

Using the EZ Pad touchpad

Using the EZ Pad touchpad


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Using the EZ Pad touchpadTh e EZ Pad con sists of a tou chp ad, two bu tton s, an d a rocker switch.

Lefttouchpadbutton

Righttouchpadbutton

Rockerswitch

Touchpad


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Connecting the modem


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Connecting the modemYour n otebook h as a built-in 56K m odem th at you can use to conn ect to a

stan dard teleph on e line.

To connect the modem:

1 In sert one end o f t he m odem c ab le in t o the m odem j ack on t he leftside of your n otebook.

2 Insert th e oth er en d of th e m odem cable in to a teleph on e wall jack. Th emodem will not work with digital or PBX telephone lines.

3 Start your notebook, then start your communications program.

Caution To reduce the risk of fire, use only No. 26 AWG or larger

telecommunications line cord.

Connecting to a wired Ethernet network

Connecting to a wired Ethernet


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Connecting to a wired Ethernetnetwork

Your n otebook h as a network jack that you can use to con n ect to a 10/100 wired

Eth ernet n etwork.

To connect to a wired Ethernet network:

1 Insert one end of t he ne twork cab le in to t he ne twork jack on the leftside of your n otebook.

2 Insert the other end of the network cable into a network jack. Ask yournetwork administrator to help you select the correct network jack.

Important Your notebook may be equipped with built-in wireless

Ethernet or you may have a wireless Ethernet PC Card.

For information about connecting to a wired or wireless

Ethernet network, see Networking Your Computer onpage 155. For information about installing a wireless

Ethernet PC Card, see Adding and removing a PC Card

on page 208.


Broadband Internet connections


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You can use your n otebo oks Eth ernet jack for m ore th an just netwo rkin g. Man y

broadban d Int ern et conn ections, such as cable m odem s an d DSL m odem s,

connect to your notebooks Ethernet jack. For more information, see Using

the Internet on page 67 an d Networkin g Your Com pu ter on page 155.

Installing a printer, scanner, or

other peripheral device

Your com pu ter has on e or m ore of the followin g ports: IEEE 1394 (also kno wnas Firewire or i.Lin k), Un iversal Serial Bus (USB), an d p arallel. You use th ese

ports to connect peripheral devices such as printers, scanners, and digital

cameras to your computer. For more information about port locations, see

Checking Out Your Gateway 400 on p age 1.

IEEE 1394 an d USB ports support plug-and-play an d hot swapping, which m ean s

th at you r com pu ter will usually recognize such a d evice wh en ever you p lug it

into t h e approp riate port. Wh en yo u use an IEEE 1394 or USB device for th efirst time, your computer will prompt you to install any software the device

n eeds. After doing th is, you can disconn ect an d reconn ect th e device at an y

time.

Parallel port d evices are n ot plug-an d-play. See th e device do cum en tation for

detailed in form ation and installation instructions.

Important Before you install a printer, scanner, or other peripheral

device, see the device documentation and installation

instructions.

Help andSupport

For more information about installing peripheral devices inWindows XP, click Start, then click Help and Support.

Type the keyword installing devices in the HelpSpot

Search box , then click the arrow.


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Getting HelpThis chapter tells you about additional information

resou rces available to h elp you use your com pu ter. Read th is

chapter to learn how to access:

s HelpSpot

s Online help

s Gateway Web site

Chapter3: Getting Help

HelpSpot


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p pYour com pu ter includes HelpSpot, an easily accessible collection of help

information, troublesh ooters, instruction al videos, and autom ated suppo rt. UseHelpSpo t to an swer qu estion s abou t Wind ows and to h elp you q uickly discover

and use the many features of your Gateway computer. HelpSpot also has an

area called Contact Gateway th at h elps you find th e right resource at Gateway

to answer your questions or help solve your problems.

To start HelpSpot:

s ClickStart, then clickHelp and Support. HelpSpot opens.

If this is the first time you have started HelpSpot, you may experience a

brief wait wh ile HelpSpo t bu ilds th e h elp d atabase, th en HelpSpo t d isplays

an introductory video.

HelpSpot

You can find h elp inform ation by clickin g a lin k, perform ing a search, or

browsing the index. To learn about using your Gateway computer, your


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g g y y p , y

touch pad, an d o th er tasks, click th e Using your computer l in k on th e HelpSpot

main page.


Searching for a topic


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To search for a top ic in HelpSpo t, type a word or ph rase (keyword) in th e Search

box loca ted a t t he top of any HelpSpot screen , t hen click t he ar row but ton .

For each search, you receive the following search result types:

s Suggested Topics - These topics are located in HelpSpot and are relevant

to your search topic.

s Full-text Search Mat ch es - Th ese top ics are located in H elpSpo t an d con tain

the words you entered in the Search box.

s Microsoft Kn owledge Base - Th ese topics are located on th e Microsoft Web

site and contain the words you entered in the Search box. You m ust be

connected to the Internet to search for and access these topics.

s Gateway.com Search - These topics are located on the Gateway Web siteand contain th e words you en tered in th e Search box. You m ust be

connected to the Internet to search for and access these topics.

To view a list of your search results, click th e results h eader for th e type o f results

you want to view.

To view a topic, click the topic name in the Search Results list.

Search box

Search resultsheader

Search resultsheaders

HelpSpot

HelpSpot videos


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HelpSpot contains several short videos to help introduce you to new concepts

or show you how to perform various tasks.

To play a HelpSpot video:

s To watch a video in HelpSpot, clickVideo Tutorials on the HelpSpot h om e

page, then click a video title. The video plays.


Online help


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Many program s provide in form ation on lin e so you can research a top ic or learn

h ow to perform a task wh ile you are using th e program . You can access mo ston lin e h elp in formation by selectin g a topic from a Help m enu or by clickin g

a Help but ton.

You can search for in form ation b y viewin g the h elp con ten ts, checking th e

index, searchin g for a top ic or keyword, or browsin g th rough th e on lin e help.

Gateway Web site

Gateway Web site


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Gateway's online suppo rt is available 24 h ours per day, 7 days per week and

provides the most current drivers, product specifications, tutorials andpersonalized information about your system. Visit the Gateway eSupport

Web site at support.gateway.com . For m ore in form ation about conn ecting to

the Internet, see Using th e In tern et on page 67.


Using eSupportTh S i i di id d i f j


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Th e eSup po rt site is divided into four m ajor areas:

s Support Home

s Downloads

s Contact Us

s Account Info

Each of these areas is represented by a tab across the top of the Web page.

Support Home tab

To get specific inform ation ab ou t your com pu ter, type your serial nu m ber in to

th e My System Inform ation box, th en clickGO, or clickLook up my serial number

for me. For more information, see Find ing your specifications on page 13.

Th e Support Inform ation link lets you access product documentation,

specification s, and m an uals. By en tering you r serial n um ber, you get specific

docu m en ts related to you r system . You can also browse th rough th e referencearea to locate an article specific to the question you have.

Th e Tutorials link lets you access an extensive library of how-to articles and

videos on topics such as making audio CDs and installing a hard drive.

Downloads tab

Th e Downloads tab provides the latest software updates for BIOS and driver

up grades. By en tering you r serial n um ber you get drivers specific to you r system .

ClickAll Downloads to w alk thro ugh a step-by-step wizard to locate your d rivers.

For more information, see Updating device drivers on page 201.

Contact Us tab

Th e Contact Us tab contains links to technical support with a live technician,

including chat and e-mail. Click Call Us to get a list of Gateway telephone

n um bers for both sales and support. For m ore in form ation , see Telephonesupport on page 241.

Account Info tab

Th e Account Info tab contains support for non-technical issues, like the status

of your order or ch anging you r accoun t add ress.


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Windows BasicsRead th is chapter to learn h ow to:

s Use the Windows desktop

s Manage files and folders

s Work with documen ts

s Use shortcuts

Chapter4: Windows Basics

About the Windows environment


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After you r com pu ter starts, th e first screen you see is th e Wind ows desktop. Th e

desktop is like the to p o f a real desk. Th ink o f the d esktop as your person alizedwork space where you op en programs and perform oth er tasks.

Your d esktop m ay be different from th is exam ple, depend ing on h ow your

computer is set up.

Help and

Support

For more information about the Windows XP desktop, click

Start, then click Help and Support.

Type the keyword Windows desktop in the HelpSpot


Using the desktop

Using the desktop


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The desktop contains the taskbar, the Start button, and the Recycle Bin icon.

Using the Start menuYou can start program s, open files, custom ize you r system , get h elp, search for

files and folders, and more using the Start menu.

To use the Start menu:

1 Click th e Start bu tton on th e lower left of the Win dows desktop. Th e Startm enu open s sh owing you th e first level of m enu item s.

2 ClickAll Programs to see all programs and files in the Start menu. Whenyou m ove the mo use pointer over any m enu i tem th at has an arrow n ext

to it , anoth er men u, called a submenu, opens and reveals related files,

programs, or commands.

Desktop elements Description

The taskbaris the bar at the bottom of the computer display containing the

Start button on the left and a clock on the right. Other buttons on the taskbar

represent programs that are running.

Click a programs buttonon the taskbar to open the programs window.

The Start buttonprovides access to programs, files, help for Windows and

other programs, and computer tools and utilities.

Click the Start button, then open a file or program by clicking an item on

the menu that opens.

The Recycle Binis where files, folders, and programs that you discarded

are stored. You must empty the Recycle Bin to permanently delete them fromyour computer. For instructions on how to use the Recycle Bin, see Deleting

files and folders on page 56.


3 Click a file or program to open it.


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Adding icons to the desktopYou m ay want to add an icon (shortcut) to th e desktop for a program th at you

use frequently.

To add icons to the desktop:

1 ClickStart, then clickAll Programs.

2 Righ t-click (press th e right touch pad b utton ) the p rogram th at you wantto add to the desktop.

Help andSupport

For more information about the Windows XP Start menu,

click Start, then click Help and Support.

Type the keyword Window s Start m enu in the HelpSpotSearch box , then click the arrow.

Identifying window items

3 ClickSend To, th en clickDesktop (create shortcut). A sho rtcut icon for th atprogram appears on the desktop.


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Identifying window itemsWh en you do ub le-click th e icon for a drive, folder, file, or program , a window

open s on th e desktop. Th is example shows th e Local Disk (C:) win dow, which

op en s after you d ou ble-click th e Local Disk (C:) icon in th eMy Com puterwindow.

Help and

Support

For more information about desktop icons in Windows XP,

click Start, then click Help and Support.

Type the keyword desktop icon s in the HelpSpot Search

box , then click the arrow.

Minimize

Maximize

CloseTitle bar

Menu bar


Every program wind ow looks a little differen t because each h as its own m enu s,

icons, and controls. Most windows include these items:


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Window item Description

The title baris the horizontal bar at the top

of a window that shows the window title.

Clicking the minimize buttonreduces the

active window to a button on the taskbar.

Clicking the program button in the taskbar

opens the window again.

Clicking the maximize buttonexpands theactive window to fit the entire computer

display. Clicking the maximize button again

restores the window to its former size.

Clicking the close buttoncloses the active

window or program.

Clicking an item on the menu barstarts an

action such as Print or Save.

Help and

Support

For more information about windows in Windows XP, click

Start, then click Help and Support.

Type the keyword window in the HelpSpot Search box

, then click the arrow.

Working with files and folders

Working with files and foldersYou can organ ize your files an d p rograms to suit your p references mu ch like


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You can organ ize your files an d p rograms to suit your p references mu ch like

you wou ld store inform ation in a file cabinet. You can store th ese files in foldersand copy, m ove, and delete th e information just as you wou ld reorgan ize and

throw away information in a file cabinet.

Viewing drives

Drives are like file cabinets because they hold files and folders. A computer

almo st always has m ore th an on e drive. Each d rive h as a letter, usually LocalDisk (C:) for th e hard drive and 3 Flopp y (A:) for th e diskette drive. You m ay

also have more drives such as a CD, DVD, or recordable drive.

To view the drives on your computer:

s ClickStart, then clickMy Computer on the Start m enu.

Drives


To see the files and folders on a drive:

s Doub le-click th e drive icon . If you do n ot see th e con ten ts of a drive after

you double-click its icon, click Show the contents of this drive.


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y

Creating foldersFolders are much like the folders in a file cabinet. They can contain files and

oth er folders.

Files are mu ch like paper do cum ent sletters, spreadsh eets, and picturesth at

you keep on your com puter. In fact, all in form ation on a com puter is stored

in files.

Help and

Support

For more information about files and folders in

Windows XP, click Start, then click Help and Support.

Type the keyword files and folders in the HelpSpot


Folders

Files


To create a folder:

1 ClickStart, then clickMy Computer on the Start m enu.

2 Double click the drive where you want to put the new folder Typically


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2 Double-click the drive where you want to put the new folder. Typically,Local Disk (C:) is your h ard d rive an d 3 Flopp y (A:) is your diskette drive.If you do not see the contents of the drive, click Show the contents of this

drive.

3 If you wan t to create a n ew folder in side an existing folder, do ub le-clickth e existin g folder. If you do n ot see th e con ten ts of th e folder, clickShow

the contents of this drive or Show the contents of this folder.

4 ClickFile, New, then clickFolder. The new folder is created.5 Type a n am e for th e folder, th en press ENTER. Th e new folder n am e appears

by the folder icon.

For inform ation about renam ing folders, see Sh ortcuts on page 66.

Help and

Support

For more information about creating files and folders in

Windows XP, click Start, then click Help and Support.Type the keyword creating files and folders in the

HelpSpot Search box , then click

the arrow.


Copying and moving files and foldersTh e skills you n eed to copy an d m ove files are called copying, cutting, an d pasting.


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When you copy and paste a file or folder, you place a copy of the file or folderon th e Windows clipboard, which tem po rarily stores it. Th en , when you d ecide

wh at folder you wan t th e copy to go in (the destination folder), you paste it there.

When you cut and paste a file or folder, you remove the file or folder from its

origin al location an d p lace th e file or folder on th e Wind ows clipbo ard. Wh en

you decide where you want the file or folder to go, you paste it there.

To copy a file or folder to another folder:

1 Locate the file or folder you want to copy. For more information, seeViewing drives on page 51 an d Search ing for files on page 59.

2 Right-click (press the right touchpad button) the file or folder that youwant to copy. A pop-up menu opens on the desktop.

3 ClickCopy on th e pop-up m enu.

4 Open th e destination folder.

5 With the pointer inside the destination folder, right-click.

6 ClickPaste. A copy of the file or folder appears in the new location.

Important The clipboard stores whatever you cut or copy until you cutor copy again. Then the clipboard contains the new

information only. Therefore, you can paste copies of a file

or folder into more than one place, but as soon as you copy

or cut a different file or folder, the original file or folder is

deleted from the clipboard.


To move a file or folder to another folder:

1 Locate the file or folder you want to move. For more information, seeViewin g drives on page 51 an d Searchin g for files on page 59.


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2 Right-click (press the right touchpad button) the file or folder that youwant to m ove. A pop-up m enu o pens on th e desktop.

3 ClickCut on th e pop-up m enu.

4 Open th e destin ation folder.

5 With the pointer inside the destination folder, right-click.

6 ClickPaste. Th e file or folder you m oved ap pears in its n ew location an dis removed from its old location.

Help and

Support

For more information about copying files and folders or

moving files and folders in Windows XP, click Start, then

click Help and Support.

Type the keyword copying files and folders or moving

files and folders in the HelpSpot Search box



Deleting files and foldersWh en you th row away paper files an d folders, you take th em from th e file

cabinet an d p ut th em in a trash can . Eventually th e trash can is emp tied.


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p y p

In Windows, you throw away files and folders by first moving them to the

Wind ows trash can , called th e Recycle Bin , where they remain u n til you d ecide

to empty the bin.

You can recover an y file in th e Recycle Bin as lon g as th e bin h as no t b een

emptied.

To delete files or folders:

1 In M y Com pu ter or Win do ws Explorer, click th e files or folders th at youwan t to delete. For instruction s on h ow to select m ultiple files an d folders,

see Sh ortcuts on page 66.

If you can n ot fin d th e file you wan t to delete, see Searching for files on

page 59.

2 ClickFile, then clickDelete. Windows moves the files and folders to theRecycle Bin .

To recover files or folders from the Recycle Bin:

1 Double-click the Recycle Bin icon. The Recycle Bin window open s an d lists

the files and folders you have thrown away since you last emptied it.2 Click the files or folders th at you w an t to restore. For instruction s on h ow

to select multiple files and folders, see Sh ortcuts on page 66.

3 ClickFile, th en clickRestore. Wind ows return s th e deleted files or foldersto their original locations.

Help and

Support

For more information about deleting files and folders in


Type the keyword deleting files and folders in theHelpSpot Search box , then click

the arrow.


To empty the Recycle Bin:

Caution Emptying the Recycle Bin permanently erases any files or

folders in the bin. These files cannot be restored.


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1 Double-click the Recycle Bin icon on th e desktop. Th e Recycle Bin windowopens.

2 ClickFile, th en clickEmpty Recycle Bin. Wind ows asks you if you are surethat you want to empty the bin.

3 ClickYes. Windows permanently deletes all files in the Recycle Bin.

Browsing for files and foldersA file or folder th at you n eed is rarely right on top of your Win do ws desktop.

It is usually on a drive inside a folder that may be inside yet another folder,

and so on.

Windows drives, folders, and files are organized in the same way as a real file

cabin et in th at th ey may h ave man y levels (usually man y m ore levels th an a

file cabin et, in fact). So you usually will h ave to search th rou gh levels of folders

to find the file or folder that you need. This is called browsing.

Help and

Support

For more information about emptying the Recycle Bin in


Type the keyword em ptyin g Recycle Bin in the HelpSpot



To browse for a file:

1 ClickStart, then clickMy Computer. The My Computerwindow opens.

2 Double-click the drive or folder that you think contains the file or folder


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th at you wan t to find . If you d o n ot see th e con ten ts of a folder, clickShowthe contents of this drive or Show the contents of this folder.

3 Continue double-clicking folders and their subfolders until you find thefile or folder you want.

Help and

Support

For more information about browsing for files and folders

in Windows XP, click Start, then click Help and Support.Type the keyword files and folders in the HelpSpot


Searching for files

Searching for filesIf you are looking for a particular file or folder or a set of files or folders that


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have characteristics in common, but you do not remember where they arestored on your hard drive, you can use the Search utility to search by:

s Name or part of a n ame

s Creation date

s Modification date

s File type

s Text contained in the file

s Time period in which it was created or modified

You can also com bin e search criteria to refine searches.

Files an d folders foun d u sin g th is utility can b e open ed, copied, cut, ren am ed,

or deleted directly from the list in the results window.


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Searching for files

3 ClickSearch. When the search is completed, Windows lists the files andfolders whose names contain the text that you searched for.


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4 Open a file, folder, or program by double-clicking the name in the list.

Using advanced search options

Search can find files meeting m ore criteria th an file nam e. You can n arrow you r

search by selecting th e search opt ion s that yo u wan t. You can search b y th e:

s Date the file was created or modified.

s Size of th e file.

s Type of file, such as a program or a text document.

Help and

Support

For more information about searching for files and folders

in Windows XP, click Start, then click Help and Support.

Type the keyword searching in the HelpSpot Search box, then click the arrow.


Working with documentsCom pu ter docum ent s in clud e word p rocessin g files, spreadsh eet files, or oth er

i il fil Th b i th d f ti i i d i ti


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similar files. The basic methods of creating, saving, opening, and printing adocument apply to most of these types of files.

Th e following examp les sh ow h ow to create, save, open , and print a d ocum ent

using Microsoft WordPad. Similar procedures apply to other programs such

as WordPerfect, Microsoft Word, and Microsoft Excel.

For more information about using a program, click Help on its menu bar.

Creating a new document

To create a new document:

1 ClickStart, All Programs, Accessories, then clickWordPad. MicrosoftWordPad starts and a blank document opens.

2 Begin composing your document. Use the menus and toolbar buttons atthe top of the win dow to format th e docum ent .

Working with documents

Saving a documentAfter you create a document, you need to save it if you want to use it later.

T d


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To save a document:

1 ClickFile, then clickSave. The Save As dialog box open s.

2 Click the arrow button to open th e Save in list, then click th e folder wh ereyou want to save the file. If you do not see the folder you want, browsethrough the folders listed below the Save in list.

3 Type a n ew file nam e in th e File name box.

4 ClickSave.

Help and

Support

For more information about saving documents in


Type the keyword saving in the HelpSpot Search box


Save inlist

Filename


Opening a documentTo view, revise, or print an existing d ocum en t, first you n eed to o pen it. Open

the document in the program that i t was created in.


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To open a document:

1 Start the program.

2 ClickFile, then clickOpen.

3 Click the arrow button to open the Look in list, then click th e folder you

want to open . If you do n ot see the folder you want, browse throu gh th efolders listed below the Look in list.

4 Double-click th e docum ent file nam e. Th e docum ent open s.

Help and

Support

For more information about opening documents in


Type the keyword opening files in the HelpSpot Search

box , then click the arrow.

Look inlist

Working with documents

Printing a documentTo print a docum ent, you m ust have a printer con n ected to your comp uter or

h ave access to a n etwork print er. For m ore inform ation abou t installing or using

your printer, see the printer docum entation .


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your printer, see the printer docum entation .

To print a document:

1 Make sure th at th e prin ter is turned o n and loaded with paper.

2 Start th e program and open the docum ent .

3 ClickFile, then clickPrint. The Print dialog box opens.4 Set the print options, then click OK. The document prints.

Help and

Support

For more information about printing documents in


Type the keyword printing in the HelpSpot Search box, then click the arrow.


ShortcutsThe following table shows a few shortcuts that you can use in Windows and

alm ost all programs that run in Windows. For m ore in form ation on Window ssh ortcuts see your Wind ows or program docum entation


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p gsh ortcuts, see your Wind ows or program docum entation .

To. . . Do this.. .

Copy a file, folder, text, or graphic Click the item, then press CTRL + C.

Cut a file, folder, text, or graphic Click the item, then press CTRL + X.

Paste a file, folder, text, or graphic Click inside the folder or window where you want to pastethe object, then press CTRL + V.

Select multiple items in a list or in a

window

Click the first item, press and hold down the CTRL key,then click each of the remaining items.

Select multiple adjacent items in a list

or window

Click the first item in the list, press and hold down the

SHIFT key, then click the last item in the list.

Permanently delete a file or folder Click the file or folder, then press SHIFT + DELETE. Thefile or folder is permanently deleted. The file or folder isnot stored in the Recycle Bin.

Rename a file or folder Click the file or folder, press F2 , type the new name, thenpress ENTER.

Close the active window or program Press ALT + F4.

Switch to a different file, folder, or

running program

Press ALT + TAB.

Help and

Support

For more information about Windows keyboard shortcuts

in Windows XP, click Start, then click Help and Support.

Type the keyword Windows keyboard shortcuts in the

HelpSpot Search box , then click

the arrow.


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Chapter5: Using the Internet

Learning about the InternetTh e Internet is a worldwide network of computers linked together to provide

information to p eople everywh ere. Th e two m ost pop ular services on th eIntern et are e-m ail an d th e World Wide Web. You can access th is n etwork by


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Intern et are e m ail an d th e World Wide Web. You can access th is n etwork by

con n ectin g your com pu ter to a teleph on e, DSL (Digital Subscriber Line), or

cable line an d sign ing up with an Intern et service provider (ISP).

Cable an d DSL m odem s, a conn ection kn own as broadb an d, use you r TV cable

or special teleph on e lines to con n ect to you r ISP and access th e Intern et. Cable

and DSL modems connect to your computer through an Ethernet jack and

provide a faster connection speed than a standard telephone modem.

Important For the location of your modem and Ethernet jacks, see

Left side on page 3.

Your computerconnects to theInternet throughan ISP.

ISP Serverslet you connect tothe Internet andaccess your e-mailmessages.

Internet Serversstore information so othercomputers can access itfrom the Internet.

Setting up an Internet account

If you wan t to access the In ternet you n eed:

s A modem a device th at conn ects your compu ter to oth er com pu ters or

servers using a telephone, DSL, or cable line.

s

An Internet service provider a company that provides access to theIn ternet th rough an ISP server. Wh en you con n ect to an ISP, the ISP server


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69www.gateway.com

te et t oug a S se ve . W e you co ect to a S , t e S se ve

lets you access the Internet and your e-mail messages.

s A Web brow ser a program t h at displays in formation from th e World Wide

Web.

s An e-mail program a program that lets you create, send, and receive

e-mail messages over the Internet.

Setting up an Internet accountBefore you can view th e in format ion o n th e World Wide Web, you n eed to set

up an Internet accoun t with an In ternet service provider (ISP). If you h ave

cho sen Am erica On lin e as an ISP, follow th ese instruction s to set up an d con n ect

to your account. To set up a different ISP service or to transfer an existing

account to this computer, contact the ISP directly.

If you set up an account with America Online, an Internet e-mail address is

created for you. After com pleting th e setup , you are ready to access th e In tern et.

To set up an Internet account with America Online:

1 ClickStart, All Programs, then clickAmerica Online.

2 Follow th e on -screen in struction s. After settin g up yo ur accoun t, you canconnect to the Internet and access your e-mail services.


Accessing your Internet account

To connect to your America Online Internet account:

1 ClickStart, All Programs, then clickAmerica Online.


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70 www.gateway.com

2 Complete the member name and password information, then clickConnect. Your com pu ter dials th e In tern et accoun t teleph on e nu m ber. After

conn ect in g, the Welcome wind ow open s.

If you are usin g a service oth er th an Am erica On lin e, check with your ISP forthe correct procedure for connecting.

To disconnect from your America Online Internet account:

s ClickX in th e top-right corn er of th e Am erica On lin e win do w. You r

computer disconnects from the Internet.

If you are usin g a service oth er th an Am erica On lin e, check with your ISP for

the correct procedure for disconnecting.

Important Make sure that your computer disconnects correctly fromyour Internet account. If you do not have an unlimited

hours ISP account, you may have to pay for the time that

you are connected, even if you are not at your computer.

Help and

Support

For general information about using Internet accounts in


Type the keyword ISP in the HelpSpot Search box


Using the World Wide Web

Using the World Wide WebTh e World Wide Web is a mu ltim edia windo w to th e In ternet th at gives you

access to m illion s of inform ation sources.

Information on the Web comes to you on W eb pages which are electronic


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Information on the Web comes to you on W eb pages, which are electronic

documents that you view using a Web page display program called a browser.

You can use an y of th e com m ercially available Web browsers, like Microsoft

Internet Explorer (which comes installed on your new computer), Netscape

Navigator, or the browser built into America Online.

Web p ages can con tain text, animation s, mu sic, and oth er mu ltim edia features.

A group of related Web pages is called a Web site. You can access Web sites toshop, track in vestm ents, read the n ews, down load program s, and m uch m ore.

You can explo re a Web site or visit o th er Web sites by clicking areas on a Web

page called links or hyperlinks. A link may be colored or underlined text, a

picture, or an anim ated image. You can identify a l in k by m oving th e m ouse

poin ter over i t . If the p ointer chan ges to a h and , th e item is a l in k.

To learn m ore abou t u sin g th e Web browser features, clickHelp in the m enu bar.

Web

page

Link

Linked Webpage


Connecting to a Web siteAfter you set up an accou n t with an Intern et service provider (ISP) such as

America Online, you can access the many information sources on the World

Wide Web.


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72 www.gateway.com

To connect to a Web site:

1 Con n ect to you r In ternet accoun t. After your com pu ter con n ects, a defaultopen ing page or welcome screen o pen s.

2 To go to a different Web site, type the address (cal

Documents

Compaq 400SD4 User Guide