CCompany Profileompany Profile

LLOCATIONOCATION

AAirline Cargo Resources offices irline Cargo Resources offices are located two kilometers are located two kilometers from O.R Tambo International from O.R Tambo International Airport. Airport.

TThe offices are located he offices are located centrally in the freight centrally in the freight forwarding community. forwarding community.

AActive sales are conducted at ctive sales are conducted at the coastal regions on a the coastal regions on a regular basis.regular basis.

SSERVICES ERVICES OFFEREDOFFERED

GENERALGENERAL SALES AND SERVICE SALES AND SERVICE AGENCY:AGENCY:

Airline Reports;Airline Reports;

Cargo Reservations;Cargo Reservations;

Cargo Sales and Cargo Sales and Marketing;Marketing;

Charters.Charters. Compilation of Claims;Compilation of Claims;

Full Accounting Function; Full Accounting Function;

GHA Supervision & LiaisonGHA Supervision & Liaison

In-House Staff Training;In-House Staff Training;

Interline Agreements;Interline Agreements;

Telesales; Telesales;

Track and Trace;Track and Trace;

GROUND GROUND HANDLING AGENT: HANDLING AGENT:

After 10 years in the operations of Ground Handling Agents, ACR recently sold two divisions of the Company to Menzies Aviation (SA)(Cargo)(PTY)LTD.

Menzies Aviation (SA)(Cargo) (PTY)LTD. Acquired the Ground Handling and Road feeder departments.

The normal level of excellent service will be available to all our carriers with the new business.All the carriers previously handled by ACR have remained with Menzies Aviation (SA) (Cargo)(PTY)LTD.

PPREVIOUSLYREVIOUSLY

REPRESENTEDREPRESENTED

AAIRLANKA (SRI LANKAN IRLANKA (SRI LANKAN AIRLINES)AIRLINES)

AAIR ZIMBABWEIR ZIMBABWE

AAMERICAN AIRLINES - MERICAN AIRLINES - OFFLINEOFFLINE

CCOMAVOMAV

NNATIONWIDE AIRLINESATIONWIDE AIRLINES

NNORTH ATLANTIC AIRWAYSORTH ATLANTIC AIRWAYS

PPRECISION AIRRECISION AIR

RROYAL AIR MAROCOYAL AIR MAROC

SSAUDI ARABIAN AIRLINESAUDI ARABIAN AIRLINES

TTURKISH AIRLINESURKISH AIRLINES

ZZAMBIA EXPRESSAMBIA EXPRESS

CCURRENTLY URRENTLY

REPRESENTINGREPRESENTING

AAIR AUSTRALIR AUSTRAL SINCE 1999SINCE 1999

AAIR NAMIBIAIR NAMIBIA SINCE 2002SINCE 2002

AAIR MADAGASCARIR MADAGASCAR SINCE SINCE 20002000

EETHIOPIAN AIRLINESTHIOPIAN AIRLINES SINCE 1994 SINCE 1994

EETIHAD CRYSTAL CARGO SINCE TIHAD CRYSTAL CARGO SINCE 20052005

AAIR JAMAICA – OFFLINEIR JAMAICA – OFFLINE SINCE SINCE 20052005

AACCREDITATIONSCCREDITATIONS

In 2004 ACR became the first African owned General Sales Agency to become an IATA Member as a General Sales and Service Agency.

Airline Cargo Resources is a founding member of FAGSA, joining in 1995.

GENERAL SALES &SERVICE AGENT

ACR joined TIACA in 2004

OOBJECTIVESBJECTIVES

To make our represented Carriers the number one choice for the freight forwarders in South Africa;

To ensure strict yield control and the maximum loads on the flights;

To use our extensive South African network to offer maximum exposure to our Carriers;

To be the GSSA of choice by offering the highest level of service to all Airline Partners and to be an Ambassador for our clients.

IINFRASTRUCTURENFRASTRUCTURE

ACR operates on the Cargospot system;

The system allows us to fulfill all required tasks of a GSSA.

ACR is able to customize

the system should the airline require any additional information;

Cargospot gives ACR the ability to have real time communication with our GHA.

AACR CONCEPTCR CONCEPT

TT.O.P.D.O.G.O.P.D.O.G.

Trained Staff

Organized and Focused

Prompt and professional

Dynamic Teamwork

Operating Effectively

Getting the Basics Right

WWHY ACR??HY ACR??

ACR have a well respected reputation in the industry;

An innovative, pro-active, market leader since 1994;

The Company is nationally represented in all key business centers;

By having trained, service driven, goal oriented and dedicated staff, working as a

team and striving to succeed for the better of the product, Company and our valued clients.

MMESSAGE FROM ESSAGE FROM CEOCEO

Airline Cargo Resources (Pty) Ltd is a concept which was born based on the pure desire to offer an effective and efficient service to both its’ Principles and clients.

Basing all concepts on this very specific ideal, has seen the Company grow from a small two-man concern in 1994 with a single service contract with Ethiopian Airlines, to in excess of twenty contracts with various airlines.

Personal service is something which the Company is particularly proud of. All flights are handled with a hands-on approach, by dedicated staff allocated to specific duties.

The Company looks forward to welcoming you to our family.

Sincerely,

Bryn Woolley

Chief Executive Officer

JOHANNESBURG – GSSAJOHANNESBURG – GSSA

Bryn Woolley – CEOBryn Woolley – CEOE-Mail:E-Mail: bwoolley@acr.co.zabwoolley@acr.co.za

Stuart Tonkin – GSSA ManagerStuart Tonkin – GSSA Manager

E-Mail:E-Mail: stonkin@acr.co.zastonkin@acr.co.za

Bennie Greyling – Sales ExecutiveBennie Greyling – Sales Executive

E-Mail:E-Mail: bennieg@acr.co.zabennieg@acr.co.za

Hardus Fourie – GSSA ControllerHardus Fourie – GSSA ControllerE-Mail:E-Mail: hardus@acr.co.zahardus@acr.co.za

Francois Vermeulen – Etihad / Air Jamaica Francois Vermeulen – Etihad / Air Jamaica E-Mail:E-Mail: francios@acr.co.zafrancios@acr.co.za

Mirriam Ndlovu – Ethiopian / Air Namibia Mirriam Ndlovu – Ethiopian / Air Namibia E-Mail:E-Mail: mndlovu@acr.co.zamndlovu@acr.co.za

Simone Oosthuizen – Air Madagascar / Air Simone Oosthuizen – Air Madagascar / Air Austral Austral

E-Mail:E-Mail: simone@acr.co.zasimone@acr.co.za

Tel:Tel: +27 11 979 4944+27 11 979 4944

Fax:Fax: +27 11 979 4949+27 11 979 4949