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Country Outlook

Company in BriefPT TRAKTOR NUSANTARA

Jl.Pulogadung No.32, Kawasan Industri Pulogadung, Jakarta 13930

Telp. (021) 4608836, 4608840, 4603657 (Hunting)

Fax. (021) 4608843, 46820763, 4610025, Hotline. (021) 46826262

traknus@traknus.co.id | www.traknus.co.id

HEAD OFFICE

BRANCHES

SURABAYA PALEMBANG

JAYAPURA

TRAINING CENTER

PT TRAKTOR NUSANTARA

Established : June 11, 1974

SHAREHOLDERS :

• Astra International : 50 %

• Sumitomo Group : 50 %

ASTRA INTERNATIONAL• Automotive

• Financial Service

• Heavy Equipment Mining &

Energy

• Agribusiness

• Information Technology

• Infrastructure & Logistic

Value Chain

SUMITOMO CORPORATION• Transportation &

Construction System

• Media, Network & Lifestyle

Retail

• General Products & Real

Estate

• Corporate Group

• Metal Products

• Infrastructure

• Mineral Resources, Energy,

Chemical & Electronics

• Financial & Logistics

PT. SWADAYA HARAPAN

NUSANTARA

Established : March 23, 1985

Shareholders :

• Traktor Nusantara : 99,9 %

• Bina Pertiwi : 0,1 %

Our Products & Portfolio

UnitsRental/

Contracting

Product Support

Used Equipment

BESTVALUE

SOLUTION

Massey Ferguson Agri Tractor

Perkins Engine

Toyota Forklit

Hitachi Sumitomo Crane

Link Belt Crane

Sakai Road Equipment

Perkins Sabre Marine Engine

Gardner Denver Compressor

Aichi Aerial Platform

Toyota Forklift & Non TFL Rental

FG Wilson Genset

Mahindra Tractors

since 1974

since 1976

since 1980

since 1981

since 1981

since 2003

since 2006

since 2008

since 2010

since 1996

since 2000

since 2009

Kubota Mini Excavator

Canycom Crawler carrier

since 2011

since 2012

since 2011BT Raymond

Vision, Mission & Core Value

WHAT BUSINESS ARE WE IN Mission

To create the best value for our stakeholders.

Vision

To be excellent company by offering solution in industrial, Agricultural, Power Generation and Road Construction.

CORE VALUE

We are providing solution and equipment in

Industrial, Agricultural, Power Generation and

Road Construction.

PEKANBARUSalesman: 4Part Sales: 2Mechanic: 33

MEDANSalesman: 6Part Sales: 3Mechanic: 13

PONTIANAKSalesman: 2Part Sales: 2Mechanic: 18

BANJARMASINSalesman: 0Part Sales: 2Mechanic: 16

SAMARINDASalesman: 3Part Sales: 4Mechanic: 22

SAMPITSalesman: 2

Part : 3Mechanic: 12PADANG

Salesman: 1Part Sales: 1Mechanic: 8

JAMBISalesman: 1Part Sales: 1Mechanic: 7

PALEMBANGSalesman: 2Part Sales: 4Mechanic: 14

LAMPUNGSalesman: 1Part Sales: 1Mechanic: 8

BANDUNGSalesman: 1Part Sales: 1Mechanic: 3

JAKARTASalesman: 54Part Sales: 3Mechanic: 55

SEMARANGSalesman: 1Part Sales: 1Mechanic: 4

SURABAYASalesman: 9Part Sales: 2Mechanic: 16

MAKASSARSalesman: 1Part Sales: 2Mechanic: 10

JAYA PURASalesman: 1Part Sales: 2Mechanic: 11

Head Office: Jakarta

Total Branches: 15

Total Services Points : 6

Total Dealer: 25

Branches

Service PointsAs of November 2012

Bali

Bangka

Muko-Muko Batulicin

PaluSorong

Company in BriefFront Line Team & Networking

Total:Salesman: 89Part Sales: 34Mechanic: 250

ManPower

OPERATION448

NON-OPERATION

159

As of November 2012

Management System

Winning Concept

Winning System

WinningTeam

Traknus Core Value

Winning Team

Team working and also the team itself has

been very important in our expanding

business. In order to establish the winning

team we constantly transform our strategy,

business ethnic, culture, and implement

Good Corporate Governance to all of our

team.

It is very important for us to make sure our

team have capability to execute the

Winning Concept and Winning System.

TN Organization Chart SHN Organization Chart(Subsidiary Company)

BOC

BOD

BOC

BOD

BusinessDevelopment

BusinessDevelopment

Legal

Internal Audit

Marketing & Sales

Product Support &Branch Operation

Finance &Administration

Material Handling

Air Compressor

Engine & Genset

Construction Eq

Farm Tractor

Marketing Support

Parts Logistic & Whs

Parts Marketing

Parts Sales

Service Operation

Branches

Accounting

Finance

IT

Human Resources

General Affairs

EHS & IR

Legal

EHS & IR

Marketing & Sales

Rental, Contracting & Used Eq.

Finance & Adm Accounting

Finance

IT

Human Resources

General Affairs

EHS & IR

Genset

Genset Center

Rental Non-Forklift, Contracting &

Used Eq.

Rental Forklift

Farm Tractor

Winning Concept

Where are we now Where we are in the futureStrategic Direction

Challenge Opportunities

Progress 3Y Strength

Competitive Advantage

Profit

Growth Strategy2010 - 2020

Time

NextTarget

NextLevel

NextLandscape

Transforming PEOPLE, PROCESS, INFRASTRUCTURE

Operational Excellence

Innovative Solution

BusinessValueChain

Expansion

Winning System

In Traktor Nusantara, every systems is integrated and certified in ISO 9001:2008, which implemented with SAP system.

“Man behind the Gun,” Human Capital and other IT facility are enabler of strategy execution and continuosly developed.

RENTALFleet Management

Bare rental

Incentive System

Trade in

UNITSales System

Incentive System

Ordering System

PRODUCT SUPPORTSales System

Replenishment sys

Customer complaint handling

Dealership

FINANCE & ADMCash flow system

Credit system

Exposure

Collection

SAP

ISO 9001-2008

Infrastructure

PRINCIPAL RELATED:• Toyota I-Web• Agco Net• Perkins Secure Web• Link Belt Net

TECHNICAL RELATED:• Parts Catalog Update• Service Manual Update• Product Update• Warranty Claim

CUSTOMER RELATED:• TN News• Product News• Special Program News• Q & A• PromotionsClaim

EMPLOYEE RELATED:• CUG• Management Leaves info• Sharing Knowledge• Service Issues• E-mail & VOIP• Coy information

TN WEBSITE

SAP

NETWORKING

ONLINECATALOG/

ONLINEORDERING

TRAININGCENTER

BRANCHES

HEADOFFICE

Service Program

SERVICE PRODUCT

1. Periodical Service

2. Service Call

3. Maintenance Contract

4. Service Contract

5. Full Maintenance Contract

6. Field Repair

7. Field Overhaul

8. Workshop Overhaul

9. Premium overhaul package

10. Recondition

SERVICE PROGRAM

1. PPM – Program Pemeriksaan Mesin

Machine Check Program

2. PTA – Program Tukar Alat

Component Exchange Program

3. PAP – Program Analisa Pelumas

Oil Analysis Program

Parts ProgramBlanket Order• Fix Rate Program• Assist Customer’s Calculate

• Maintenance Expenses• Free Spare Parts

Consultation

Consignment• Fast Spare Parts

Delivery • Easy Spare Parts

Delivery• Placing Spare Parts at

Remote Area

Parts Package• Overhaul Package

• Transmission Package• One Parts Number for

Each Package• Competitive Price

Taylor MadeProgram

• Assist Customer’s Special Needs

• Spare Parts Inventory Management

• Spare Parts Necessity AnalysisPrice

PARTSPROGRAM

Awards

Distributor Excellent AwardMF Distributor

Parts Best Asia-Pacific Award Perkins Distributor

1000 Club Award TMHI Distrbutor Conference

1st Winner of Shop Contest 2009Automotive Construction & Miscellaneous Equipment (ACMEW)

Certificate ofAppreciationIndoAsia Business Unit -Presented to Patar Banjanahor

Certificate ofAppreciationIndoAsia Business Unit -Presented to Makmur Hasanudin

Awards

Certificate of Appreciation IndoAsia Business Unit - Presented to Patar Banjanahor

Certificate of Appreciation IndoAsia Business Unit - Presented to Makmur Hasanudin

Result & Achievement

Thank You!