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Company profile
A destination management company, Phoenix Voyages Group was created in 1999 and is locally established in:
VietnamCambodia Laos Myanmar
Representative offices in:
SpainGermany FranceScandinavian countriesBeneluxSingapore
PROFILE
Fields of activity
Individuals Groups Incentive events (reward or loyal voyages)Theme voyages
Market segmentation
Individuals: 65 %Groups: 20 %Incentive: 15 %
PROFILE
Positioning
Middle superior to up market
Main markets
FranceSwitzerlandSpainBelgiumGermany
Turnover
10 million USD
PROFILE
Staff in Asia
More than 100 persons in the team, made-up of local and expatriates staff
Multilingual staff: English, Spanish and French
PROFILE
ORGANIZATION CHARTPhoenix Voyages Group
Marketing
Sales
Administration
FinanceAsia Holidays -
Phoenix Voyages Myanmar
Phoenix VoyagesVietnam
Phoenix VoyagesLaos
Asia Holidays -Phoenix Voyages
Cambodia
Saigon
Danang
Hanoi
Vientiane
Phnom Penh
Siem Reap
Yangon
Op
era
tio
na
l o
ffic
es
Ma
in o
ffice
Our offers
Customized programs: each of our clients is unique
Detailed in several languages
Technical product facts that you can personalize with the colors of your company
Accompanied with a sales talk
STRENGTHS
Our staff
An international experienced staff to serves you
A solid foundation since the creation of the group
A sales team constantly trained on products and customer’s expectations
A 24 hours phone assistance
STRENGTHS
Our approach
PersonalizedDedicated to the clientsQuality of serviceAdvice & training EfficiencyReactivity
Our products
Range of products complete and varied: golf, adventure… Adapted to each clientAlways innovativeOriented “Responsible Tourism”
STRENGTHS
Our pricing policy
Our suppliers
Carefully selected (quality, insurances…)Often auditedRelationship based on trustConstructive partnership
Quality of services at reasonable prices
STRENGTHS
Our marketing supports
Tools are available on our website:
- Typical programs - Picture library - Customizable fact sheets - Country presentations …
Invoicing
A centralized invoicing for every country
Possibility of on-line payment with our website
STRENGTHS
Some statistics…
Did your journey meet your expectation?
• Above 28,0 %• Definitely 68,4 %• Not really 2,9 %• Not at all 0,7 %
96,4 % of clients satisfied!
STRENGTHS
Head Office82-83 Street 7B - Khu AAn Phu - An Khanh - District 2Ho Chi Minh City - Vietnam[ t ]: 84-8 6281 0222[ f ]: 84-8 6281 0333
[ e ]: [email protected][ w ]: www.phoenixvoyages.com
