COMMUNITY - Moncton

Strategic Plan 2020

REPORT TO THE COMMUNITY

2020 Strategic Plan adopted on April 4, 2020

STRATEGIC PLAN 2020

From left to right : Counc. Bryan Butler, Counc. Shawn Crossman, Counc. Susan Edgett, Counc. Charles Léger, Counc. Paul Pellerin, Counc. Greg Turner, Mayor Dawn Arnold, Counc. Pierre Boudreau, Counc. Brian Hicks, Counc. Paulette Thériault and Counc. Blair Lawrence

A Message to the Community

On behalf of members of Council, I am pleased to present you with our 2020 Report to the Community.

This report provides information on the progress we have made in our five key pillars (Environment, Social, Culture, Economy, Governance) this past year.

We are dedicated and pleased to be sharing our Strategic Plan progress with the community through this document which will be available online (moncton.ca).

As a City that Inspires, we understand that to reach our vision, we must plan and work together to grow our economy and enhance the quality of life for all citizens.

Dawn Arnold, Mayor

TABLE OF CONTENTS

Pillars and Status

l Environment page 4

l Social page 8

l Culture page 12

l Economy page 14

l Governance page 18

REFERENCE DOCUMENTS

Strategic Plan 2020l https://www5.moncton.ca/docs/council/Strategic_Plan_2020.pdf

Report Card 2019 l https://www5.moncton.ca/docs/council/Strategic_plan_2020_Report_card_2019.pdf


ENVIRONMENTTo be a green communityWe are a green and resilient community. We are proactive in our stewardship of the environment, value our natural assets such as the Petitcodiac River, and support sustainable growth.

4

SUPPORTING STRATEGIC

DOCUMENTS REPORT TO THE COMMUNITY

4 Completed l On track s Timeline impacted n Requires attention u Not started

DEC. 31

2020 STATUS

REPORT TO THE COMMUNITY REPORT TO THE COMMUNITY

Climate Change Mitigation

Climate Change Emergency Declaration - 4Report on current status and opportunites to reduce greenhouse gas (GHG) emissions Completed.

Implement the Corporate Energy and Greenhouse Gas Reduction Plan (2020-2022) lMeasures will continue to be implemented as per available budgets and resources.

Develop strategy to reduce energy consumption in existing buildings/equipment l Implementation in municipal facilities will be ongoing in 2021.

Fulfill commitments under Global Covenant of Mayors Showcase Cities pilot project lActions continue to move forward as per established timelines.

Complete a community greenhouse gas inventory lTo be completed in 2021.

Identify an appropriate greenhouse gas reduction target lConsultant assignment required. To be completed in 2021.

Develop a strategy to meet greenhouse gas reduction target lConsultant assignment required. To be completed in 2021.

Develop a Community Energy Plan lConsultant assignment required. To be completed in 2021.

Corporate Energy and Greenhouse Gas

Reduction Plan (2016)

5REPORT TO THE COMMUNITY

ENVIRONMENT

REPORT TO THE COMMUNITY DEC. 31

2020 STATUS



Climate ChangeAdaptation and

Flood Management Strategy (2013)

Climate ChangeAdaptation and

Flood Management Strategy (2013)

Climate Change Adaptation

Implement the Climate Change Adaptation and Flood Management Strategy lActions will be ongoing in 2021.

Develop Flood Plain Zoning regulations sFinalizing the review of regulations with various departments in order to seek approval.

Implementation of the Neighbourhood Flood Mitigation Study l(completed through capital works program)Lewisville South: Phase 1 construction to be completed as part of the 2021 Capital Works Budget. East End: Preliminary design to be completed in 2021. Recommendations regarding construction will be considered in the 2022 Capital Works Budget.

Reduce plastic usage within the community

Implement by-law limiting single use plastic bags 4Completed.

Develop next steps for the reduction of plastics lTo be undertaken in 2021.

Implement a Waste Reduction and Management Plan

Reduce, reuse and implement waste separation at municipal sites and facilities lImplementation to occur in all municipal sites and facilities between 2021-2023.

Reduce, reuse and implement waste separation at City-sponsored events lImplementation of program to community groups in 2021.

Increase protection for the designated Turtle Creek watershed l

Discussions with the provincial government to continue in 2021 with the objective of having herbi-cide application included as a restricted activity under the Watershed Protected Area Designation Order.


DOCUMENTS

6

ENVIRONMENT

Develop Blue-Green Algae (BGA) Management Strategy / Plan

Implement BGA mitigation strategy (Phase 1) sProject to be completed in 2021.

Seek provincial and federal financial assistance (Phase 2) lFinal stages of Integrated Bilateral Agreement (IBA) funding.

Research BGA mitigation strategy (Phase 2) lRequest for Proposal for preliminary engineering design for Phase 2a to be awarded upon the anticipated IBA funding.

Implement BGA mitigation strategy (Phase 2) lProject will continue in 2021.

Update the Sewer Master Plan

Develop the Sewer Master Plan - Phase 8 sFinal report to be presented in 2021.

Develop the Sewer Master Plan - Phase 9 lThe final report will be presented in 2022.

Develop the Sewer Master Plan - Phase 10 lFinal report will be presented in 2024.

Replace Meters and Meter Transmission Units 4

Completed.

Implement Street Tree Management Plan l Ongoing initiative.


2020 STATUS



Sewer System Master Plan

(2016)

Street Tree Management Plan

(2017)

7

TransAqua Wastewater Treatment Facility



SOCIALTo be a healthy communityWe are a healthy and safe community. We provide active living opportunities for all residents, and proactively address social challenges by adopting policies and taking actions that ensure equitable access to all services.

8


DOCUMENTS



2020 STATUS


Execute action items from the Affordable Housing Implementation Plan

Standardize the collection and management of data through a centralized database 4Completed.

Prepare and present a business case for a housing entity 4Completed.

Identify potential for innovative housing options (2020-2021) lProcess has been initiated and will continue in 2021.

Develop a list of surplus government-owned land that could be used for affordable housing 4(2020-2021) Completed.

Undertake action items to help address social issues in the city

Consider the addition of public washrooms lA temporary public washroom is open at City Hall Plaza. The feasibility of permanent outdoor public washrooms is being explored for the downtown.

Continue reviewing best practices (2020-2022) sResults of the Social Impact Audit to be delivered in 2021.

Housing Needs Analysis Study

(2016–2017)

9REPORT TO THE COMMUNITY


SOCIAL


Develop strategies to ensure that Moncton continues to be a safe community

Implement enhancements to the By-law Enforcement department’s handling of complaints l(from intake to report)Implementation to be completed in 2021.

Explore opportunities surrounding the continuum of policing and enforcement services l(2020-2021)Advocacy efforts will continue in 2021.

Continued focus on downtown safety (2020-2022) lSocial Issues Response Team will continue to monitor and take action based on feedback received. Regular meetings between the City of Moncton, Codiac RCMP, Downtown Moncton Centre-ville Inc and the Chamber of Commerce for Greater Moncton will continue in 2021. Updates will be provided to Moncton area MLA’s, the Minister of Social Development and downtown stakeholders.

Implement innovative policing initiatives (2020-2022) lInitiative is ongoing.

Pursue Fire Department Accreditation (2020-2022) lNew software to improve tracking will be implemented 2021.

Design, construct and move into new Codiac Regional RCMP facility

Design new Codiac Regional RCMP facility (2020-2022) lDetails to be provided in 2021.

Initiate request for proposal (RFP) for the sale and redevelopment of the existing u police building and land at 520 Main St. (2021)Project options and timeline to be available in 2021.

Build new Codiac Regional RCMP facility (2021-2022) u Construction to begin in 2021.

Occupy new Codiac Regional RCMP facility (2023) u Occupancy anticipated in 2023.


2020 STATUS


DOCUMENTS

10


DOCUMENTS REPORT TO THE COMMUNITY DEC. 31

2020 STATUS





SOCIAL

Implement Active Transportation Master Plan

Advocate for the development of Elmwood Drive Trail (Ogilvie Brook to Cedarwood Ave.) sDevelopment of the path will be included in the project related to the final upgrades to Elmwood Drive (pending provincial funding approval).

Design Panacadie Trail (phase 2) (2021) lProject is to be initiated in 2021.

Implement Codiac Transpo enhancements

Implement new video surveillance cameras on transit fleet sProject to be undertaken in 2021.

Upgrade transit fleet from GPS to computer-aided dispatch (CAD) / 4automated vehicle location (AVL)Completed.

Replace fare boxes (2021) lImplementation anticipated in 2021.

Implement the Destination 2040 Regional Sustainable Transportation Master Plan

Review Active Transportation Master Plan lActive Transportation consultant has been selected. Projected to be ongoing in 2021.

Prioritize tri-community transit funding requirements for the Plan sInitiative impacted by COVID-19.

Implementation of Recreation Master Plan I - “Land and Parks” (2020-2022) Design phase will occur for 2021 projects. l

Develop the Recreation Master Plan II - “Programs and Facilities”

Report to be presented to City CouncilInitiative impacted by COVID-19. Final report to be presented in 2021. s

Finalize and present recommendations of the Youth Amenities Strategy l

First project proposed for Centennial Park to begin in 2021.

Active Transportation Master Plan (2015)

Destination2040 Regional

Sustainable Transportation

Master Plan (2015)

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2020 STATUS



SOCIAL

Implement Moncton Senior-Friendly Community Action Plan

Identify needs for additional amenties lOpportunities for further amenities to be reviewed in 2021.

Moncton Arena Partners: review agreement re: Superior Propane Centre

Present options and analysis to Council in preparation for two-year notice period 4Completed.

North End Community Centre (Moncton North YMCA)

Complete and officially open the Moncton North YMCA and implement operating agreement 4Completed.

Consider future amenities for the Centre (2021-2022) sDiscussions will be initiated in 2021 due to limitations regarding COVID-19.

Work with the proponent and community on the repurposing of the former Moncton High School (2020-2023)Conditional Zoning Agreement must be completed and executed with the property owner prior to registering the agreement and by-laws. s

Finalize process pertaining to location of schools within the City l

A School Site Planning working group will be explored. Discussions are ongoing with Anglophone East School District, District scolaire francophone Sud and provincial government officials.

Implement actions related to the “Petitcodiac River, A Vision for Moncton’s Riverfront” plan

Consider opportunities to further showcase the tidal bore (2020-2022) lAn initiative to provide better lighting of the Tidal Bore will be carried out in 2021.

Explore trail connectivity with neighbourhoods and neighbouring communities (2020-2022) lElements of the East End and Lewisville flood mitigation project are being incorporated in the design and future construction.

Examine how municipal buildings can support and animate the riverfront (2021-2023) lInitiative to be pursued in 2021.

Explore visual and pedestrian connections to the Riverfront (2020-2022) lConstruction of the entrance of the Panacadie at King trail and the Riverfront trail will support this action.


DOCUMENTS

Plan: Petitcodiac, A vision for Moncton’s Riverfront

(2016)

Moncton Senior-Friendly

Community Action Plan

(2014) World Health Organization

Global Network of Age-Friendly Cities



CULTURETo be a vibrant communityWe are a culturally vibrant community that promotes and celebrates the arts, our neighbourhoods’ individual characters, our built heritage, and our diverse cultures and languages.

12


DOCUMENTS



2020 STATUS



Implement Bilingualism Plan

Create a community campaign promoting the values of both linguistic groups (2020-2021) lA community campaign will be launched in 2021.

Implement Heritage Conservation Strategic Plan

Undertake outreach, awareness and education program activities including l implementation of Communications Plan (2020-2022)Efforts to continue in 2021.

Implement Cultural Plan

Conduct Cultural Forum (update Cultural Plan, community working sessions and workshops) (2021) lInitiative will be ongoing throughout 2021

Present feasibility study for establishing a Museum of Contemporary Art 4Completed.

Recognize First Nations historic spaces / sites (2020-2022) lDiscussions regarding a project involving a site in our downtown will continue in 2021.

Plan, install and unveil public art piece for the Codiac Regional Policing facility (2020-2023) lProject will be ongoing in 2021.

Develop public art projects in neighbourhood parks and trails (2020-2022) lPublic art installation in René-Arthur Fréchet Park to occur in 2021.

Bilingualism in Moncton Plan

(2016)

Heritage Conservation By-law

and designated property list (2016)

Cultural Plan (2016–2026)


DOCUMENTS

13


2020 STATUS



CULTURE


Implement Events Attraction Strategy

Events Moncton - Implement new governance structure and operational model lAppointments to Events Moncton to be made early in 2021.

Implement 10-year event bid calendar for Moncton (2020-2023) l Report to be presented in 2021.

Implement business development model for event support (2020-2021) sTo be implemented when regular event activity resumes post-COVID-19.

Construct Parc Gérald-Leblanc Park (corner of Botsford St. and Main St.) 4

Completed

Parc René-Arthur-Fréchet Park (Mountain Road at Castle Manor)

Design 4Completed

Construction (2021) lTender for construction to be issued in 2021.

Event Attraction

Strategy - Phases 1-2

(2018–2020)

ECONOMYTo be a prosperous communityWe are a dynamic, welcoming, and prosperous community with a vibrant downtown, a fully diversified economy, and a solid immigration strategy. We are a location of choice for development and sustainable investment.

14


DOCUMENTS



2020 STATUS


REPORT TO THE COMMUNITYREPORT TO THE COMMUNITY

Develop COVID-19 Financial Recovery Plan l

Action items will continue to be implemented throughout 2021.

Implement the Downtown Core Community Improvement Revitalization Master Plan

Prioritize downtown infrastructure annual capital funding (2020-2022) lNegotiations with private landowners will continue on the Lutz Street underground power and communications utilities.

Integrate built form urban design guidelines in Zoning By-Law (2021-2022) u Scheduled to begin in 2021.

Initiate a long term strategy for the Moncton Market (2021-2023) sProject delayed to 2021 due to COVID-19.

Attract $108 million in new investment in the downtown core by 2023 (2020-2022) l

Efforts will be ongoing.

Initiate development of ancillary lands adjacent to the Avenir Centre

Develop strategy for ancillary lands parcels “A” and “C” (2020-2021) sDetails on the high-level estimate for Parcel C development will be considered in 2021.

Downtown Core Community

Improvement Plan (2018)

15

ECONOMY


Implement Parking Improvements within the Downtown

Finalize improvements to the Parking Management System sProject will be fully operational in 2021.

Undertake rehabilitation of the downtown parking garage lMost of the work is completed. Final installation of few elements in 2021.

Continue assessing downtown parking and transportation opportunities (2020-2022) lOpportunities will continue to be assessed in 2021.

Finalize Downtown Moncton Centre-ville Inc. (DMCI) Service Level Agreement (SLA) l

Agreement is approved.

Implement 3+ Corporation Service Level Agreement (SLA) and Greater Moncton Economic Development Strategic Plan

Implement 3+ Corporation Regional Client Service Model s Has been identified as a priority area. Project will be ongoing in 2021.

Implement 3+ Corporation Workforce Development Initiative lSoutheast Labour Market Partnership and sub-committees will continue to meet regularly, work on areas of priority and action items associated with the Workforce Strategy.

Implement 3+ Corporation Entrepreneurship and Business Start-Up Initiative sProject is ongoing. Key performance indicators requiring specific outcome data by municipality have been identified.

Review 3+ Corporation Service Level Agreement lNew service level agreements will be developed in 2021.

Review the delivery of Development Services in Economic Development, Urban Planning, Building Inspection Departments and Moncton Industrial Development

Identify and implement next steps in streamlining our development approval process l(‘reducing the red-tape’ initiative) (2020-2021)Interdepartmental Working group has been established to carry out various action plan items. Work is expected to begin early in 2021.

Clarify development approval service levels lWork is expected to begin early in 2021.

Establish one key contact for larger development projects lWork is expected to begin early in 2021.


2020 STATUS




DOCUMENTS

Greater Moncton Regional

Economic Development

Strategy (2017)

Memorandum of Understanding

on Economic Development

between Moncton, Dieppe

and Riverview/ 3+ Service Level

Agreement (2017)

Deloitte Economic Development

Ecosystem Review (2017)

16



2020 STATUS




ECONOMY

Establish an urban growth strategy to encourage development on high potential future growth areas (2020-2021) l

Request for Proposals has been issued. Project to begin early in 2021.

Partner on the creation of Secondary Municipal Plan for lands north of Wheeler Blvd. (Vision Lands) (2021-2020) l

Partnership is required between the municipality and property owners.

Implement Development Charges By-law (2020-2022) l

Humphrey’s Brook Neighbourhood Plan Development Charge By-law is expected to be presented to Council in Q1 - 2021.

Implement Immigration Strategy 2019-2024

Re-negotiate the local immigration partnership funding agreement 4Completed.

Review opportunities for diversity, inclusion and antidiscrimination directives lor policies (2020-2021)In 2021, establish an internal City employee Diversity, Equity and Inclusion advisory group to provide feedback on the policy. External funding opportunities are being reviewed.

Explore external funding opportunities related to the Immigration Strategy’s sstrategic objectives (2020-2022)Federal and Provincial proposals have been put on hold because of COVID-19. Virtual job fair planned for 2021.

Develop Magnetic Hill Park

Present feasibility study of the african area project; undertake due diligence sPresentation was delayed because of COVID-19, but will be made in 2021.

Open new food service area at Magnetic Hill Zoo 4Completed.

Consider event options at Magnetic Hill concert site (2021-2023) sInitiative is ongoing.

Greater Moncton Immigration Strategy

(2019)

Magnetic Hill Zoo Five-Year Plan

(2016–2020)

Magnetic Hill Concert Site Business

Plan (2014)

17



2020 STATUS



ECONOMY

Establish a Destination Marketing Organization (DMO)

Transition existing tourism responsibilities to external DMO (2020-2021) l Service Level Agreement and supporting recommendations for Board appointments will be presented in early 2021.

Develop an organizational model and governance structure for the DMO (2020-2021) lBoard appointments will be made following the approval of the Service Level Agreement in 2021.

Implement Visitor Economy Master Plan (2020-2022) sSome delays due to COVID-19. Initiative will be ongoing in 2021.

Explore the creation of a City Facilities Naming Rights Strategy

Conduct inventory and valuation of available assets sRequest for Proposal will be prepared and considered in 2021.

Obtain $5 million in pledges for the Events Centre (2020-2021) s

Discussions will continue with prospective donors.

Report on the progress of Coliseum repurposing l

Report to be presented in 2021.

Visitor Economy Master Plan

(2019)

Moncton Coliseum Repurposing Study

(2018)



GOVERNANCETo be an engaged communityWe are an engaged municipal government that strives to merit residents’ trust and that is fair, equitable, and transparent in its decision-making.

18


DOCUMENTS



2020 STATUS



Collaborate with municipal associations

Expand social media / information to public in preparation for 2021 election (2020-2021) lOngoing until the May 10 municipal election.

Implement financial best practices

Review and update the City’s investment strategy (2020-2021) lInformation and considerations to be brought forward for consideration in 2021.

Review of activity-based costing 4 Completed.

Update City’s financial policies lPolicies to be brought forward for consideration in 2021.

COVID-19 Financial Mitigation Strategy lProject is ongoing in 2021.

Collaborate with other municipalities

Advocate for cost of protective services (2020-2022) 4Continue to support the Province in the new binding arbitration amendments process.

Advocate for municipal reform (2020-2022) lAdvocacy efforts will continue in 2021.

Advocate for tax reform (2020-2022) lAdvocacy efforts will continue in 2021.

Enhancing Democracy Report

(2016)

Long-Term Financial Plan

(2017)

19



2020 STATUS



GOVERNANCE


Collaborate as a tri-community with Dieppe and Riverview (2020-2022) l

Ongoing collaboration continues

Collaborate with other levels of government and related entities (2020-2022) l

Dialogue and advocacy efforts will continue in 2021.

Collaborate with higher education institutions (universities and colleges) (2020-2022) 4

Completed

Implement action items from the Université de Moncton Memorandum of Understanding (2020-2022) l

Partnership will be ongoing in 2021.

Implement advocacy initiatives (2020-2022) l

Intiative will be ongoing in 2021.

Negotiate outstanding collective bargaining agreements (2020-2021) l

Negotiations with ATU Local 1290 and CHEA/PSAC will continue in 2021.

Implement corporate continuous improvement initiatives

Implement customer service initiative (2020-2022) lFinal element of the project to be implemented in 2021.

Standardize procurement methods - Procure-to-Pay (2020-2021) lProject will be rolled-out in 2021.

Confirm service levels for municipal programs and services 4Completed.

Organizational software analysis (2020-2021) lFollow-up on items to be completed in early 2021.

Make City services more accessible (eTransactions) (2020-2021) lAdditional online payments options to be available in 2021.

City of Moncton/ Université de

Moncton MOU (2017)


DOCUMENTS

20






GOVERNANCE

DEC. 31

2020 STATUS

Continue enhancing the citizen engagement strategy (2020-2021) l

A Request for Proposal will be issued in 2021 for a long-term service provider contract.

Implement a Governance Best Practices training program for non-profits (2020-2021) l

Project to coincide with May 10 municipal election.

Review exising taxicab by-law and committee structure (2020-2021) l

By-law amendments to be completed early in 2021.

Review Agencies, Boards and Commissions (2020-2022) l

Phase 1 will continue in 2021.

Review options and best practices related to the sharing economy (2020-2021) l

Update in the spring of 2021.

Implement High Performance Organization priorities (2020-2022) l

Initiatives will be reviewed in 2021.

Review City Hall lease options 4

Completed.

Undertake the analysis of the Operations Centre s

Presentation to occur in 2021.


4 Completed l On track s Timeline impacted n Requires attention u Not started moncton.ca

Documents

COMMUNITY - Moncton