Community Data Program Annual Report, 2013-2014dev.communitydata.ca/...Annual-Report_2016-2017.pdf · Community Data Program Annual Report 2016-2017 28 April 2017 6 SD1 Program leadership

Community Data Program Annual Report 2016-2017

28 April 2017 1

Community Data Program (CDP)

Annual Report

2016-2017

Canadian Council on Social Development

For the period April 1, 2016-March 31, 2017

Prepared by the CDP Team

April 28, 2017

Contents Part 1 The use and value of the CDP .................................................................................................... 3

What is the Community Data Program? ....................................................................................... 3

What do Member Organizations get for their Membership Fee? ............................................. 3

The value-added of the CDP ........................................................................................................... 3

Part 2: Year in review, 2016-2017 ........................................................................................................ 5

2A Tasks accomplished during the 2016-2017 program year ..................................................... 5

SD1 Program leadership .................................................................................................................. 6

SD2. Purchase and access data ..................................................................................................... 9

SD3. Train people and build capacity ......................................................................................... 13

SD4. Share results within the network ....................................................................................... 16

SD5. Build and foster partnerships.............................................................................................. 18

2B Data acquisition: Schedule B, 2016-2017 ............................................................................... 20

2C Usage analytics for communitydata.ca ..................................................................................... 24

Usage targets ................................................................................................................................... 24

Table 2C.1: Summary of communitydata.ca usage ................................................................. 25

Table 2C.2: Downloads and users by Data Consortium ......................................................... 26

Table 2C.3: Top 20 data tables by number of downloads in 2016-17 ................................ 27

Table 2C.4: Top 20 data users by number of downloads in 2016-17 ................................. 28

2D Program budget, 2016-2017 ...................................................................................................... 29


28 April 2017 2

Summary of revenue, 2016-2017 ............................................................................................... 30

Summary of expenses, 2016-2017 ............................................................................................. 32

Part 3: Plans for 2017-2018 ................................................................................................................. 33

3A Annual program workplan, 2017-2018 ..................................................................................... 33

PA1. Program Leadership .............................................................................................................. 33

PA2. Data Acquisition and Access ................................................................................................ 33

PA3. Training and Capacity Building ........................................................................................... 34

PA4. Networking and Communication ......................................................................................... 34

PA5. Program Administration ........................................................................................................ 35

3B Program communications plan ................................................................................................... 36

3C Data acquisition plan: Draft Schedule B, 2017-2018 ............................................................ 38

Making data available takes time ................................................................................................ 38

Schedule B is updated regularly ................................................................................................... 38

3D Program budget, 2017-2018 ...................................................................................................... 44

Program budget overview, 2017-2018 ....................................................................................... 44

Summary of revenue, 2017-2018 ............................................................................................... 45

Summary of expenses, 2017-2018 ............................................................................................. 47

The Community Data Program Team .................................................................................................. 48

Annex 1 Report of 2016 website improvement project .................................................................. 49

Annex 2 Strengthening Communitydata.ca Training & Capacity Building Resources .............. 51

Annex 3 December 2016 User Survey ................................................................................................ 66


28 April 2017 3

Part 1 The use and value of the CDP

What is the Community Data Program?

The Canadian Council on Social Development’s (CCSD) Community Data Program (CDP) is a

gateway to data for municipalities and community sector organizations. Members access

customized tables from Statistics Canada and other sources to get the evidence that supports

sound decisions and social development programs. Established in the mid-1990s, the CDP

provides members with low-cost access to a wealth of data products, valued at over $1 million.

Users monitor and report on social and economic development trends in their communities

contributing to social development initiatives. Member organizations form Community Data

Consortia. The communities they represent account for over half of the Canadian population.

What do Member Organizations get for their Membership Fee?

Data: Members enjoy direct access to all of the data for their consortium and to the data for all

other consortia across the country, through a secure website.

Training: Members receive training to help access data tables and use analytical tools in the

form of responsive technical support by the Community Data Program team.

Networking: Consortium Lead Organizations from across Canada meet on a regular basis,

while CDP members are part of a growing network of over 2,500 municipal and community

practitioners.

The value-added of the CDP

The CDP offers a combination of data products, analytical tools, and services that are unique in

Canada and exclusive to members of the CDP. These products, tools and services – described

below - have been developed over more than 15 years by and for municipal and community

sector practitioners. Protection of this unique combination of products, tools, and services has

been established by means of legal agreements and web-based security, limiting access to the

Program to members only. Each member is also required to adhere to terms and conditions of

membership and licensing agreements.

1. The Community Data Consortium Model

A Community Data Consortium is a grouping of organizations focused on the implementation of

a public service goal. Organizational membership in a Consortium includes a combination of

municipal and community sector organizations. The CDP is Canada’s largest and only national

network of community data consortia bringing together 350 municipal and community sector

organizations in over 30 urban and rural regions, representing municipal governments, local

United Ways, social planning councils, library, school and police boards, public health


28 April 2017 4

authorities, community health centres, non-profit housing corporations, and economic

development agencies, among others.

2. The Community Data Catalogue

The CDP is Canada’s only program focused exclusively on acquiring national data sets at the

smallest geographic levels available, including customized small area geographic boundaries.

The program has created a unique compendium of over 800 data products from over 20 public

and private sector data providers offering data at municipal and sub-municipal geographies.

3. The communitydata-donneescommunautaires.ca website

The website was designed for restricted and exclusive access by members of a community data

consortium. The site is Canada’s only members’ only web service offering restricted access to

data products focused exclusively on municipal and sub-municipal levels for all of Canada.

4. Customized community data tables

The CDP offers hundreds of data tables designed by and for municipal government and

community sector practitioners. Because they are created to reflect the unique needs of the

CDP’s municipal and community sector members, the combination of customized data tables

available to CDP members does not exist elsewhere in Canada.

5. Negotiated data access agreements with private sector data product providers

The CDP works closely with over 20 public and private data providers in order to negotiate

preferential pricing and licensing arrangements related to hundreds of customized data products

involving special orders, cross-tabulations, and unique geographic boundaries. CCSD has

negotiated unique agreements with private sector data providers, offering terms and conditions

unavailable to other clients. These terms and conditions offer liberal licensing provisions and

lower prices based on the non-profit Community Data Consortium model.

6. Value for Money

Every year, the CDP purchases data products and services valued at over $200,000. Members

of each consortium enjoy full access to all these and other program services, for the cost of their

annual CDP fee. The CDP’s capacity to minimize costs is based on the CCSD’s commitment to

deliver the program on a not-for-profit basis; the Consortium model which permits cost-sharing

among hundreds of organizations; and preferential licensing terms secured with data providers.


28 April 2017 5

Part 2: Year in review, 2016-2017

2A Tasks accomplished during the 2016-2017 program

year

This section provides an update on program activities, deliverables and milestones for the

period April 1, 2016 to March 31, 2017. These CDP achievements are structured in terms of the

program's following five Strategic Directions (SDs). Note that for 2017-2018, these SDs are

being reorganized and renamed Program Areas (PAs).

SD1 Program

leadership

Includes all activities involving CCSD senior management and board

participation in program activities, and development and maintenance

of the web-based program infrastructure.

SD2 Purchase and

access data

Includes planning for acquiring data tables; uploading and cataloguing

data tables; and ensuring data access by CDP users.

SD3 Train people

and build capacity

Includes responding to website usage questions, providing orientation

to the program tools, developing web-based training tools and working

with leads to deliver training and capacity building.

SD4 Share results

within the network

Includes general communication with and among CDP membership via

teleconferences, annual meetings, and webinar events. Evidence-

based reports created by members are posted to communitydata.ca

and ccsd.ca.

SD5 Build and

foster partnerships

Includes activities focused on broadening the number and diversity of

consortia and partners, and outreach to prospective sponsors to

ensure financial sustainability.


28 April 2017 6

SD1 Program leadership

Accomplished tasks Resources

1.1 Strategic Planning, work planning & budgeting

Deliverable: Annual work plan & budget ready for Annual Meeting

Annual workplan & budget for 2016/2017 were prepared by the

Program Team and approved by CCSD and the Program Steering

Committee, and presented at the Annual Program Meeting, held May

26 and 27, 2016 in Banff, Alberta.

A 2017-2018 draft workplan & budget were prepared by the Program

Team for review and approval by CCSD and the Program Steering

Committee. These documents will be tabled at the annual meeting of

25-26 May 2017.

A draft five-year vision and strategic plan was prepared, to be shared

with leads at the 2017 annual meeting.

Annual reports are

posted here:

http://communitydata.ca/

programresources

1.2 Finance & Accounting

Financial and accounting activities are led by CCSD’s manager of

finance. The CDP team collected invoicing instructions for

consortium and membership fees from new consortium leads.

1.3 CCSD-CDP Staff Team Meetings

Meetings take place as required basis between the CDP Lead and

members of the CCSD senior management team.

1.4 Communicate with webhost; backups; troubleshooting

Backups, troubleshooting and communication with the host of

http://communitydata.ca (iweb.com) occur regularly.

http://communitydata.ca/programresources




28 April 2017 7



1.5 Communitydata.ca Web Infrastructure Development/Upgrading

A major enhancement of communitydata.ca was carried out during

the program year. The project included four objectives:

1. Introduce a meaningful and intuitive site-wide and catalogue

search function

2. Make additional catalogue improvements to increase the use

of data by CDP members

3. Improve user tracking and reporting to support program

administration

4. Enhance information architecture & content to make better

use of the site resources

A Drupal specialist carried out the project between March 1 and

September 30, 2016. The total project budget envelope reflects the

amount identified in the 2016-2017 program budget.

Details on the web

development project

are included below in

Annex 1.

1.6 Integrate the CDP and CCSD Websites

No major work was undertaken during the program year. However,

the two lead web developers responsible for CCSD.ca and

communitydata.ca communicate as required to ensure that that the

two websites share a common look and feel and are fully cross-

referenced. Work on refreshing the design of the communitydata.ca

was deferred until the 2017-2018 program year.

See www.ccsd.ca

1.7 Prepare CCSD-Consortium MoAs

The current Memorandum of Agreement (MoA) template document,

including the Data terms of use (Schedule C) was updated in April

2017 and serves as the basis for agreements with prospective

consortia. Agreements with 21 consortia expired March 31, 2017. As

of April 2017, all consortia have confirmed that they will renew their

agreement. The Sudbury consortium has merged with the Rest of

Northern Ontario consortium to form the Northern Ontario

consortium. A total of 31 consortia are currently participating in the

CDP. In addition, the Montreal consortium is temporarily suspended,

while a new organization is in the process of confirming their role as

lead of the Wood Buffalo Consortium.

The MoA template

and Schedule C are

posted here:


programresources

http://www.ccsd.ca/




28 April 2017 8



1.8 Administer Organizational membership

As of March 31, 2017, CDP membership included 350 organisations

formally registered with the Program. This exceeds the estimate of

290 organizations projected to be part of the CDP by the end of

2016-2017. Organisational membership in the CDP has grown by

over 95% since the 2012/2013 program year, when it stood at 178.

1.9 Host & Coordinate Program Steering Committee

The Steering Committee (SC) informs strategic planning of the CDP

and ensures that the priorities of CCSD and the Program are

consistent. Current SC member are in their first year of a two-year

term. The SC includes 5 CDP consortium leads and two CCSD

board members. SC teleconferences take place one week ahead of

Leads meetings. The SC met on two occasions in 2016-2017: April

14, 2016 and October 11, 2016.

See


steering

1.10 Prepare administrative reports

The CDP team produces the following reports:

• Monthly administrative reports for CCSD

• Bi-annual progress reports for the CCSD board

• Occasional reports for CCSD funders

http://communitydata.ca/steering

http://communitydata.ca/steering


28 April 2017 9

SD2. Purchase and access data


2.1 Data Acquisition Planning

Deliverable: Schedule B Updated and posted at communitydata.ca

The data order - Schedule B - for the period April 1, 2016-March 31,

2017 was prepared and approved by the Steering Committee and

tabled at the annual meeting in May 2016.

A draft version of Schedule B for 2017-2018 was prepared in April 2017

for review by the DPAWG and Steering Committee, to be tabled for

discussion at the annual meeting of May 25-26, 2016.

A User Survey was conducted in April 2016 to assess how members

use the data, what their capacity-building requirements are and to

solicit input for the web development project. The survey received 91

unique responses.

A survey of user needs was conducted in December 2016 in order to

profile member organizations and assess their data acquisition

priorities. The survey received 137 unique responses and contributed

to a better understanding of our members’ needs.

Schedule B is

posted at

http://communitydata.

ca/programresources

A report on the

2016-2017 User

Survey is provided

in Annex 3

2.2 Negotiate Data Acquisition & License Agreements

Deliverable: License/Data Sharing Agreements finalized with data

providers

Data sharing agreements for the 2016-2017 Schedule B were

undertaken with Statistics Canada for selected custom products.

Despite an agreement since 2014 with Citizenship & Immigration

Canada (CIC) regarding a license to disseminate the Permanent

Residents Rounded Count Research Data Cube, the CDP was

informed in September 2015 that CIC has discontinued distribution of

this product. Negotiations have begun with Immigration Refugees and

Citizenship Canada to have access to the product in exchange for

limited access to CDP catalogue products by Local Immigration

Partnerships.




28 April 2017 10



2.3 Monitor Data Acquisition

Deliverable: Schedule B Orders finalized and implemented

Schedule B for 2016-2017 includes 30 data products being sourced

from 10 organisations. The CDP team maintained communication with

all 10 data providers, notably Statistics Canada. All of the products

identified in Schedule B for 2016-2017 have been received and are

available from communitydata.ca.

All data products

acquired under

schedule B for

2016-2017 are

available at


ca/catalogue

2.4 Administer User Access

Deliverable: User registration system monitored, and usage reports

published online

As of March 31, 2017, the CDP supported a total of 1,585 individuals

registered as active CDP users. The total number of active users has

grown by 22% since March 31, 2016 (1,296) and by 161% since

January 2013 (607).

The CDP team uses real time reports of data usage by individual users.

These are shared with consortium leads as part of the annual report,

and made available upon request.

2.5 Upload Data Products

Deliverable: Data tables posted to FTP repository as they are acquired

Each data product received by the CDP is uploaded to the

communitydata.ca server.

2.6 Catalogue Tables

Deliverable: Data tables and files catalogued consistent with Schedule

B

Each table uploaded to the FTP is formatted, tagged, and posted to the

online catalogue for retrieval by registered CDP users.

See:


ca/catalogue

http://communitydata.ca/catalogue





28 April 2017 11



2.7 Enhance web-based catalogue

Deliverable: Web development project launched on March 1, 2016

Improvements to the communitydata.ca catalogue and associated

analytics formed part of the web development project completed on

September 30, 2016. The project included a review and update of all

metadata associated with each of the 790 products housed at

communitydata.ca. In addition, all data products were organized by

theme and sub-theme, relying on terms familiar to policy analysts and

community developers. The resulting “Search by Theme” tool was

integrated into the web-based data catalogue

See Annex 1.

2.8 Host and coordinate Data Purchase & Access Working Group

(DPAWG)

Deliverable: Meetings coordinated and hosted

DPAWG helps the CDP team identify data needs, improve data access,

acquire data, and address related technical concerns. Four meetings

were held in 2016/17: 27 Jul/16, 28 Sep/16, 16 Nov/16, -02 Feb/17.

Meeting notes are

posted on

http://communitydat

a.ca/dpawg

http://communitydata.ca/dpawg

http://communitydata.ca/dpawg


28 April 2017 12

Infographic: Community Data Usage since 2012

Top 10 Downloaded Products (#downloads): #1 NHS Profile, 2011 (647)

#2 Census Profile, 2011 (610) #3 Age groups of primary hhd maintainer, hhd total income

groups, hsg tenure, shelter-cost-to-income ratio, hsg suitability, condition of dwelling, hhd type, NHS, 2011 (248)

#4 CPP Table 1, NHS, 2011 (218) #5 LFS Custom Table 1, 2012 (184)

#6 NHS Profile, 2011 - PR, CD, CSD, DA (all GNRs) (163) #7 Age and sex for the population, Census 2011 (157)

#8 Census Profile, 2006 (145) #9 Canadian business patterns, December 2014 (141)

#10 Target group profile of recent immigrants, 2011 (129)

value of downloaded products:

$1,085,224

# of member organizations:

339

# of unique product downloads:

2,097

Total # of downloads:

27,280


28 April 2017 13

SD3. Train people and build capacity


3.1 Responding to Day-to-Day Data User Inquiries

Deliverable: respond within 48 hours of receipt of inquiry

The CDP team responds in either official language to user requests for

a range of technical assistance, from finding a particular data table to

understanding the methodology behind a data product. The program

provides regular technical support by email and phone to all registered

users. For 2016-2017, the CDP received an average of 15.3 emails per

business day (a total of 3,427 emails from users and data providers,

including 2,547 from registered or prospective users).

Occasional bulletins notify all users regarding upcoming major events

and provide updates on the availability of tables from the

communitydata.ca catalogue. A total of 4 English-language bulletins

were published between April 1, 2016 and March 31, 2017. These

bulletins were distributed to approximately 1,600 newsletter subscribers

and were opened by an average of 21% of recipients.

3.2 Design & Deliver Program Orientation

Deliverable: Program orientation scheduled with all consortia

A formal program orientation was designed in 2012-2013, and is refined

on an ongoing basis. Each orientation is delivered to individual

consortia over a two-hour period using a webinar format, with up to 100

consortium members welcome to participate. All community data

consortia have received an orientation from the CDP Team, or have

delivered their own in-house orientation using CDP resources. Formal

orientation sessions are complemented by informal 30-45 minute

presentations delivered on an ad hoc basis.

Six program orientations were delivered to new consortia (Columbia

Basin-Boundary (x2), Kawartha Lakes, Nova Scotia) and consortia

under development (Perth-Huron and Erie-St. Clair).

Community Data

Program

orientation

presentation:

http://communitydata

.ca/programresource

s

http://communitydata.ca/sites/default/files/CDP%20Program%20Basics%202013-10.pdf








28 April 2017 14



3.3 Coordinate delivery of training & capacity building activities

Deliverable: Training Program for Analytical Tools scheduled

Training is offered to users that book a seat for Envision. A total of 11

consortia relied on the Envision licenses acquired by CCSD between

April 1, 2016 and March 31, 2017.

Four webinar events were held for CDP members during the 2016-2017

program year, offering in-depth guidance on selected data subjects by

experts in the field. Registration for two of these events exceeded

capacity for the webinar tool (100) and required a second webinar to be

offered:

• Updates to the Census 2016 (May 3, 2016; May 16, 2016)

• Indigenous populations in Calgary and Alberta: data sources

and resources (September 20, 2016)

• Annual Tax Filer Data T1 Family File – Methodology and Data

Outputs (January 18, 2017; February 1, 2017)

• Data Visualization Webinar (March 7, 2017)

Additionally, the CDP orientation session offered to the Erie-St. Clair

consortium on August 16, 2016 was opened to all CDP members as a

webinar event.


28 April 2017 15



3.4 Develop Training Tools/Content

• An enhanced online catalogue, including a Search Data by

Theme option;

• A CDP Webinar Series offering unique insights into community

data products;

• Expanded community reporting resources, including a Do-It-

Yourself Community Infographics templates;

During the 2016-2017 program year, 10 DIY infographics were created

and made available from the Community Reporting Resources page.

These fillable PDFs enable consortium members to generate local

evidence-based stories using a template designed and disseminated by

CCSD.

A map-based data access tool was also developed during the past

program year to provide members an easy way to download data

variables for the DIY Infographics, popular data variables and selected

topics. A prototype version was launched in October 2017.

A Survey of Leads on the functioning of their consortium was conducted

in April 2016 and the results were shared with consortium leads at the

annual meeting.

Online training tools

are posted at

http://communityda

ta.ca/resources

The DIY Infographics

and prototype data

access map are

available at:

http://communityda

ta.ca/communityrep

ortingresources

Search Data by

Theme is available

at:

http://communityda

ta.ca/catalogue2

3.5 Training & Capacity Building Working Group

Deliverable: One tool developed & posted/linked at communitydata.ca

The Training and Capacity Building Working Group submits and

reviews ideas to improve the training and learning tools provided by the

program, to increase the capacity of the membership to make use of the

data and to produce research products, and to improve the website to

support the work of the membership. The working group members met

once by webinar/teleconference on November 29, 2016 and regular

updates to the group were provided to the group by email. Feedback on

new infographics and the map-based data access tool was solicited and

received from the group several times over the course of the program

year.

Training &

Capacity Building

Working Group

http://communitydata

.ca/tcpwg

http://communitydata.ca/dataandcatalogueresources

http://communitydata.ca/events

http://communitydata.ca/communityreportingresources

http://communitydata.ca/resources





http://communitydata.ca/catalogue2

http://communitydata.ca/catalogue2

http://communitydata.ca/tcpwg

http://communitydata.ca/tcpwg


28 April 2017 16

SD4. Share results within the network


4.1 Maintain regular Communication with Consortium Leads

Communication takes the form of occasional emails for all leads, and

telephone or email to specific leads as issues arise.

4.2 Host and coordinate Consortium Leads Teleconference

Deliverable: Leads Teleconference hosted, with meeting notes recorded

and posted.

The leads teleconference hosted on October 18, 2016.

Leads meeting

info is posted

here:

http://communitydat

a.ca/leadsmeetings

4.3 Host and coordinate Annual Program Meeting

Deliverable: Annual Program Meeting with consortium leads

The 2015-2016 annual meeting took place in Banff, Alberta on May 26

and 27, 2016. 28 participants attended with 17 of 30 consortia

represented.

The 2016-2017 annual meeting will take place on May 25 and 26 in

Kingston, Ontario. The Kingston, Frontenac, Lennox and Addington

consortium is hosting.

Report of the

2015-2016

Annual Program

meeting is posted

here:

http://communitydat

a.ca/leadsmeetings

4.4 Create stories, generate data results, share best practices

Deliverable: local use of data profiled

Community Snapshots were introduced in 2014-2015, showcasing the

use of data by CDP members, the people who analyze the data, and its

impact on communities. A total of eleven snapshots have been received

to date. Two snapshots were received in 2016-2017 from the Parent

Resource Centre and the Simcoe Muskoka District Health Unit.

The Community

Snapshots series

and template and

Strength in

Numbers series

are located here:

http://communitydat

a.ca/communityrep

ortingresources

http://communitydata.ca/leadsmeetings








28 April 2017 17

SD4. Share results within the network


4.5 Regular Newsletters & blogs written in English and French

Deliverable: Program newsletter - Making it Count!, Postings in the News

section

The Making it Count! newsletter is a trimesterly communications vehicle

sharing the latest news from the CDP team with the full CDP network

(members and non-members). Last program year, a total of 4 English-

language newsletters were distributed to approximately 1,600 newsletter

subscribers and were opened by an average of 21% of recipients. No

French-language newsletters were produced.

Additional features are added to the newsletter on an ongoing basis.

Community Snapshots were added in 2014-2015 and Vol. 5 Issue 4

(Winter 2017) includes a new How Well Do You Know [insert data

product] section providing insights into CDP data holdings.

Newsletters are

available here:

http://communitydat

a.ca/content/newsle

tter-archive

http://communitydata.ca/content/newsletter-archive




28 April 2017 18

SD5. Build and foster partnerships


5.1 Recruit new consortia

Deliverable: 20 members by end of Year 1; 30 by Year 3; 35 by Year 5.

The target for new consortia has been scaled down from the original

targets, which called for 50 consortia by year 5. With 30 consortia in

place as of March 31, 2017, the CDP has grown by 50% since

2012/2013 when there were 20 consortia in place.

One new agreement was finalized over the course of the program year

to create the new Nova Scotia consortium. Additionally, the Sudbury

and Rest of Northern Ontario consortium merged to form the Northern

Ontario consortium.

Several more organisations are at various stages of considering a new

consortium or expanding an existing consortium, including Brant &

Haldimand-Norfolk Counties, Northumberland, Eastern Ontario,

Saskatchewan, several Alberta communities and Vancouver Island-

Capital Regional District.

A list of CDP

members is posted

here:


ca/members

5.2 Develop and update program marketing & membership package

Deliverable: Updated Program marketing package (presentation,

primer)

Promotional material is regularly updated and posted online in both

official languages. These include a 4-page Community Data

Consortium Primer and a slide presentation. In addition, a program

profile and FAQ was prepared for the CCSD.ca website.

A membership renewal package was custom-made for each of the 21

consortia that were renewing their agreement in 2017. The package

outlined the benefits of the program and offered a detailed description

of each consortium’s use of the CDP.

See:


ca/programresources

http://ccsd.ca/index.p

hp/enable/community

-data-program

http://communitydata.ca/members

http://communitydata.ca/members



http://ccsd.ca/index.php/enable/community-data-program




28 April 2017 19

SD5. Build and foster partnerships


5.3 Partnership development

Deliverable: Target: One external partnership to co-publish "Strength in

Numbers" report series.

Members of the CDP team represented the program at a well-attended

conference on data in the social sector, “Transform the Sector”. An

ongoing partnership with Prosper Canada continued to focus on

advancing the Neighbourhood Financial Health Index.

See:


hp/evidence/strength-

in-numbers-series

Read the re-cap of

the Transform the

Sector conference:


ca/content/transform-

sector-2017-recap

5.4 Host & coordinate Community Data Canada webinars

Deliverable: Minimum of 3 webinars per year

The annual roundtable event was transformed into a webinar series,

providing shorter, more frequent events with a maximum capacity of

100 participants using the licensed Adobe Connect webinar tool. For

details on webinars delivered in 2016-2017, see 3.3 above.

Information on

webinars is

available from:


ca/events

5.5 Write proposals, including Community Analytics project proposals

Deliverable: Pursue revenue generation opportunities

CCSD’s Community Analytics Service offers a fee-for-service to

organizations not eligible for participation in a consortium. The target is

a maximum of 5 Community Analytics contracts per program year @

$10,000 per contract.

In 2016-2017, Community Analytics projects have been undertaken for

the Neighbourhood Financial Health Index, Pathways to Education

Canada, Logical Outcomes Canada and Intelligence House.

For a summary of

the Community

Analytics Service:


hp/enable/community

-analytics

http://ccsd.ca/index.php/evidence/strength-in-numbers-series



http://ccsd.ca/index.php/enable/community-analytics




28 April 2017 20

2B Data acquisition: Schedule B, 2016-2017

Some free data are useful and the CDP facilitates members’ access and use. The challenge is

that free data tends not to address difficult questions. Complex issues and those related to

neighbourhoods generally require special data sets. CCSD’s CDP specialists work with over 20

public and private data providers to secure the best pricing and licensing arrangements, and

gather the data sets of most value to members and users. This means the CDP can provide

customized data products involving special orders and cross-tabulations. Many of these custom

tabulations are prepared exclusively for the program.

The CDP concentrates on acquiring these national data sets at the smallest geographic levels

available, as social and community development are best understood at the community or

neighbourhood level. The CDP works with Statistics Canada to make available custom

geography data products, reflecting the unique boundaries of each Consortium. The Program

also acquires analytical tools for generating neighbourhood profiles and community atlases, and

for converting postal code geographies into Census geographies.

Data acquisition for 2016-2017 included 30 data products being sourced from 9 organisations.

These products are summarized in the table below and are described in greater detail in

Schedule B and the online community data catalogue. 28 of the 30 products identified in

Schedule B for 2016-2017 have been received and are available from communitydata.ca. The

custom geographies for T1FF tables were not ready and have been deferred to 2016-2017. The

General Social Survey was re-classified as a low priority product due to suppression issues with

the data. The CDP team will investigate whether this product is worth pursuing in the future.



28 April 2017 21

Table of Data Products Acquired in 2016-2017

Organization Product/Service/Tool Product Description/Comments Data

year(s) Status of Order

Beyond 20/20 Inc. Beyond 20/20 Beyond 20/20 is a free tool necessary to view tables from Statistics Canada.

NA Available from the communitydata.ca catalogue

Caledon Institute of Social Policy

Welfare Incomes Formerly available from the National Council of Welfare (now abolished).

2015 Available from the communitydata.ca catalogue

Canada Mortgage and Housing Corporation

Housing in Canada Online Free and available online 2011 Available from the communitydata.ca catalogue

Canada Mortgage and Housing Corporation

Housing Market Information Portal Free and available online: http://cmhc.ca/hmiportal 2013 Available from the communitydata.ca catalogue

Canadian Urban Libraries Council

Public Library Statistics The report is typically released in October for the previous year.

2014, 2015 Available from the communitydata.ca catalogue

Citizenship and Immigration

Permanent Residents Rounded Data Cube

Post entire cube on communitydata.ca catalogue with instructions

2014 Data available via GoC Open Data Portal. Link to these data in the catalogue.

Employment & Social Development Canada

Database on Minimum Wages Available from http://srv116.services.gc.ca/dimt-wid/sm-mw/rpt2.aspx?lang=eng&dec=1


Employment & Social Development Canada

Shelter Capacity Report Available on request from ESDC 2016 Available from the communitydata.ca catalogue

Environics Analytics

Enhanced Postal Code Conversion File

PCCF is an enhanced version of the PCCF from Canada Post

2016 Available upon request from [email protected]

Environics Analytics

Envision

Envision is an analytical tool that produces reports and maps using an online interface. Licenses (or seats) for the tool will be provided to each Consortium as desired (some Consortium may find they do not need an individual license and can rely on CCSD to produce reports as needed).

NA

Licensed seats are available for use by members based on a request by Leads to CCSD.

http://cmhc.ca/hmiportal

mailto:[email protected]


28 April 2017 22



Industry Canada Insolvency data Ordered from the Office of the Superintendent of Bankruptcy, not publicly accessible. Includes both business and personal bankruptcies.


Statistics Canada Census and NHS, 2011 - Target Group Profiles [Custom geos Groups 1 &2 ]

TGPs for: Francophone population; Low income population (LIM-AT); Low income population (LICO-AT); Low income population (LICO-BT); Low income population (MBM)


Statistics Canada Building Permits Annual building permits (2016 update) 2016 Available from the communitydata.ca catalogue

Statistics Canada Canadian Business Counts (2016-06)

CPB is released twice a year; CCSD will order to most recent release twice a year.


Statistics Canada Canadian Business Counts (2016-12)

CPB is released twice a year; CCSD will order to most recent release twice a year.


Statistics Canada Canadian Community Health Survey


Statistics Canada Estimates of Population by Age and Sex (alternate method)


Statistics Canada Labour Force Survey

Table1 -Labour force estimate by age group; Table2-Counts, Average hourly earnings and Median hourly earnings; Table 3-Labour force survey estimates, duration of unemployment by sex and age group; Table 4-Number employed, Average hourly earnings and Median hourly earnings by Industry (all 2, 3-digit NAICS); Table 5-Number employed, Average hourly earnings and Median hourly earnings by Industry (all 2, 3-digit NOC)

2013/14/15 Available from the communitydata.ca catalogue

Statistics Canada Low Income Lines 2014, 2015 Available from the communitydata.ca catalogue


28 April 2017 23



Statistics Canada Police Resources in Canada 2015 Available from the communitydata.ca catalogue

Statistics Canada Taxfiler - Standard tables

Family tables 1 to 18; Senior tables 1 to 5; Neighbourhood Income & Demographics tables 1 to 8, Economic Dependency Profiles, Labour Income Profile, Financial Data & Charitable Donations


Statistics Canada Taxfiler (T1FF) - Migration Estimates

Tables A to D and Table E (Median Income of Migrant Taxfilers), since 2001-2002


Statistics Canada Taxfiler (T1FF) - Custom geos for standard tables

Taxfiler tables using custom geos for Family, tables 1, 6, 18; NID, table 5; and Senior, table 5.

2005, 2010, 2014

Available from the communitydata.ca catalogue

Statistics Canada Taxfiler (T1FF) - Custom: Income Inequality (percentiles)


Statistics Canada Taxfiler (T1FF) - Custom: Working Poverty


Statistics Canada Taxfiler (T1FF) - Custom: OTHER CUSTOM

Custom crosstabs for F-1, F-6 and F-18 2014 Available from the communitydata.ca catalogue

Statistics Canada Uniform Crime Reporting Survey Includes the Police-Reported Crime Severity Index 2015 Available from the communitydata.ca catalogue

Equifax Credit Report Characteristics

Credit Score, Bankruptcy Risk Score, Mortgage & consumer debt



28 April 2017 24

2C Usage analytics for communitydata.ca

The Community Data Program Team compiles usage analytics over the course of the program

year. In particular, four tables help us understand what tables are popular, who is using the

data, and how well we are doing relative to the previous program year:

1. Table 2C.1 Summary of communitydata.ca usage: number of registered users, number

of downloading users, number of tables downloaded, median number of downloads

among users who have downloaded at least one table, and average number of

downloads per week. Numbers are shown for 2012-2013 through to 2016-2017. A

baseline target was established in 2013-2014.

2. Table 2C.2 Downloads and users by Data Consortium: number of downloads and

registered users for each Data Consortium.

3. Table 2C.3 Top 20 data tables by number of downloads: most popular data tables by

number of downloads from the communitydata.ca catalogue.1

4. Table 2C.4 Top 20 data users by number of downloads: users who most-frequently

download data tables from the communitydata.ca catalogue.

Usage targets

A baseline target for data downloads was established at the 2012-2013 Annual Meeting (see

Table 2C.1). All targets have been exceeded with the exception of “Total individual users who

downloaded one or more table.”

Tables 2C.2-4 further cross-tabulate data usage—by consortium, data table, and user

respectively.

1 Note that (1) some Consortia only download a table once and share it among members locally; and (2) users may download a given table more than once. The numbers in Table 2C.3 therefore may not reflect the actual popularity of a given table. Numbers exclude downloads by CDP team members.


28 April 2017 25

Table 2C.1: Summary of communitydata.ca usage

Indicator 2012-2013, actual

2013-2014, target

2013-2014, actual

2014-2015, actual

2015-2016 actual

2016-2017 actual

2016-2017

Increase over target

Total active

users as of

last day of

program

year

654 800 842 1,043 1,296 1,585 98%

Total

individual

users who

downloaded

one or more

table

180 400 296 371 358 370 -7%

Total

number of

downloads

1,966 2,500 3,119 6,246 6,098 5,261 104%

Median

number of

downloads

per

downloading

user

4 5 5 6 6 4 -20%

Average

number of

downloads

per week

37.8 48 60 120 117 101 104%


28 April 2017 26

Table 2C.2: Downloads and users by Data Consortium

Consortium

Downloads Users

2013-14 2014-15 2015-16 2016-17 2013-14 2014-15 2015-16 2016-17

Bow Valley n/a 11 32 53 n/a 1 14 13

Calgary 261 465 367 598 106 126 140 184

Columbia Basin

Boundary

n/a n/a n/a 168 n/a n/a n/a 9

Durham Region 69 178 77 97 50 79 81 92

Erie-St. Clair n/a n/a 272 83 n/a n/a 41 60

Halton Region 231 240 259 222 28 36 44 59

Hamilton 111 201 188 254 27 33 35 31

Kawartha Lakes and

Haliburton

n/a n/a 46 105 n/a n/a 10 20

Kingston, Frontenac,

Lennox and Addington

75 125 91 182 28 30 35 45

London 189 272 213 211 16 21 20 29

Montréal 1 216 164 8 2 18 19 1

Newfoundland &

Labrador

n/a n/a 44 65 n/a n/a 1 1

Niagara Region n/a 68 159 112 n/a 11 30 39

Northern Ontario n/a n/a n/a 538 n/a n/a n/a 61

Nova Scotia n/a n/a n/a 2 n/a n/a n/a 3

Ottawa 222 402 392 318 6 6 7 30

Oxford County n/a 0 18 1 n/a 0 14 15

Parry Sound-Nipissing 12 80 88 43 5 4 7 10

Peel Region 116 348 310 258 54 61 72 89

Perth-Huron n/a n/a n/a 21 n/a n/a n/a 30

Peterborough 59 67 58 36 4 6 7 7

Red Deer 7 2 5 8 6 6 7 10

Regina 40 104 56 74 16 25 30 31

Saint John 4 41 15 33 3 4 4 5

Simcoe County 105 350 495 206 63 69 72 84

Sudbury 189 144 76 42 41 48 53 42

Toronto 455 631 798 477 149 173 203 218

Vancouver 201 859 408 330 36 49 61 66

Waterloo Region 175 333 279 182 86 92 97 101

Wellington Dufferin

Guelph

156 481 258 162 35 46 52 62

Winnipeg 213 347 496 214 37 45 51 60

Wood Buffalo n/a 9 0 1 n/a 2 2 2

York Region 228 272 302 157 44 52 66 76

Total 3,119 6,246 5966 5261 842 1,043 1,275 1,581


28 April 2017 27

Table 2C.3: Top 20 data tables by number of downloads in 2016-17

Data product Number of

downloads

1. Census Profile, 2011 143

2. NHS Profile, 2011 121

3. Canadian business patterns, establishment and location counts, employment

size and North American Industry Classification System (NAICS), June 2016 107

4. F-18: After-tax low income, 2014 89

5. Age (131) and sex (3) for the population, Census, 2011 78

6. F-01: Summary table, 2014 77

7. CPP Table 1: Age groups (22), sex (3), income status (7) and selected

cultural, activity limitation and demographic characteristics (37) for the

population in private households, NHS, 2011 70

8. Age groups (25) and sex (3) for the population, Census, 2011 63

9. Age groups of primary household maintainer (13), household total income

groups in 2010 (11), housing tenure (4), shelter-cost-to-income ratio (5),

housing suitability (3), condition of dwelling (3) and household type (17) for

private households, NHS, 2011 59

10. Custom geos (pt2): Age groups of primary household maintainer (13),

household total income groups in 2010 (11), housing tenure (4), shelter-cost-

to-income ratio (5), housing suitability (3), condition of dwelling (3) and

household type (7). NHS, 2011 58

11. Canadian business counts, establishment and location counts, employment

size and North American Industry Classification System (NAICS), December

2015 56

12. Census Profile, 2006 56

13. Core Housing Need - Aboriginal household status, Age of the primary

household maintainer, Core housing need status, Household type, CMHC

housing standards, Selected household statistics (Count, Incomes, Shelter

Costs, STIRs), and Tenure - 2011 NHS 53

14. Target group profile of the population living alone, Census, 2011 52

15. Custom Income and Housing TBT 06: Population by decile [Canadian

distribution] of adjusted after-tax family income (13), Housing tenure including

presence of mortgage and subsidized housing (7) and Shelter-cost-to-income

ratio (5) for the population in private households 49

16. F-18: After-tax low income, 2013 47

17. Labour Force Status (8), Highest Certificate, Diploma or Degree (15), Age

Groups (13) for the Population Aged 15 Years and Over, in Private

Households 46

18. Labour Force Survey - LFS characteristics by 2011 Census Division

boundaries - two year average estimates 46

19. N-1: Summary table, 2014 41

20. Enhanced Postal Code Conversion File, August 2016 40


28 April 2017 28

Table 2C.4: Top 20 data users by number of downloads in 2016-17

First and Last Name Consortium Downloads

1. Lindsay Guyn City of Calgary 245

2. Beth Wilson Toronto 184

3. Peter Marriott City of Vancouver 174

4. Lawrence Perepolkin Columbia Basin-Boundary 150

5. Amandine Martel Northern Ontario 146

6. Sara Mayo Hamilton 114

7. Matthew Judd Northern Ontario 100

8. Dianne Urquhart Ottawa 99

9. Heath Priston Toronto 94

10. Ted Hildebrandt Halton Region 90

11. Christine Holliday Waterloo Region 83

12. Stefka Patchova Ottawa 80

13. Aaron Mulcaster Haliburton 76

14. Emilian Siman London 75

15. Bakhtiar Moazzami Northern Ontario 73

16. Andrea Dort Peel Region 69

17. Auburn Larose Wellington-Dufferin-Guelph 67

18. Gregory Tucker Newfoundland and Labrador 65

19. Katrice Edgar Hamilton 62

20. Amanda Richards Peel Region 57


28 April 2017 29

2D Program budget, 2016-2017

Canadian Council on Social Development, Community Data Program Budget, in Canadian

Dollars, for April 1, 2016 to March 31, 2017

Revenue Budgeted

Consortium Fees - 30 consortia $ 350,117

Membership Fees - 9.5 Members per Consortium $ 36,250

Data sponsorship - value to the Program $ 73,518

In-kind contributions of CCSD Program team members $ 30,600

Community Analytics Fee-for-Service to non-members $ 10,000

Total Revenue $ 500,485

Expenses

Data Purchase, excluding sponsorship $ 116,000

Data Acquisition through sponsorship $ 73,518

Program team, including special projects $ 215,751

Program team, in-kind contribution $ 30,600

Program Overhead $ 48,116

Outreach / Travel $ 2,500

Annual Meeting $ 14,000

Total Expenses $ 500,485


28 April 2017 30

Summary of revenue, 2016-2017

Figure 1 Summary of revenue, 2016-2017

Notes on revenue, 2016-2017

• Consortium Fee Revenue based on commitments provided by Community Data Consortia outlined in

the table below. Revenue from the (rest of) Northern Ontario consortium is not included.

• Revenue from Membership Fees are based on previous end-of-year totals, which stood at an

average of 9.7 member organizations per consortium, each paying $125 annually

• CCSD In-Kind Contributions are derived from the following sources:

• Inkind: in-kind contributions by CCSD staff and program team members

• Sponsorship: Third-party sponsorship from public and private sector sources, including data

providers offering concessional rates

• Analytics fees: Revenue generated from fee-for-service data analysis services offered to non-

Consortium members

• Cash flow dependent on payment of invoices and of membership fees

Consortium Fees70%Membership Fees

7%

Data sponsorship15%

Inkind contributions of CCSD Program team members

6%

Community Analytics

2%


28 April 2017 31

Consortium Fees by Data Consortium, 2016-2017

Consortium Population Consortium Fee

BOW VALLEY 2 35,983 $ 5,000.00

CALGARY 1,096,833 $ 19,990.00

DURHAM 608,124 $ 13,994.00

ERIE-ST.CLAIR 619,056 $ 13,994.00

HALTON 501,669 $ 12,495.00

HAMILTON 519,949 $ 12,495.00

KAWARTHA LAKES AND HALIBURTON 90,240 $ 5,749.50

KINGSTON, FRONTENAC, LENNOX & ADDINGTON 191,562 $ 7,248.50

LONDON 439,151 $ 10,996.00

MONTREAL3 1,886,481 $ 19,990.00

NEWFOUNDLAND & LABRADOR 198,000 $ 7,248.50

NIAGARA 431,346 $ 10,996.00

OTTAWA 883,391 $ 17,741.50

OXFORD 105,719 $ 6,499.00

PARRY SOUND-NIPISSING 126,898 $ 6,499.00

PEEL 1,296,814 $ 19,990.00

PERTH-HURON 134,212 $ 6,499.00

PETERBOROUGH 134,933 $ 6,499.00

RED DEER 90,564 $ 5,749.50

REGINA4 262,692 $ 8,747.50

SAINT JOHN 76,550 $ 5,749.50

SIMCOE 446,063 $ 10,996.00

SUDBURY 160,376 $ 7,248.50

TORONTO 2,615,060 $ 19,990.00

VANCOUVER/FRASER VALLEY 2,590,921 $ 19,990.00

WATERLOO 507,096 $ 12,495.00

WELLINGTON-DUFFERIN-GUELPH 265,241 $ 8,747.50

WINNIPEG 1,208,268 $ 19,990.00

WOOD BUFFALO 104,338 $ 6,499.00

YORK 1,032,524 $ 19,990.00

TOTAL 18,660,054 $ 350,117.00

2 Division 15, including Banff and Canmore 3 Island of Montreal 4 Regina Qu'Appelle Regional Health Authority


28 April 2017 32

Summary of expenses, 2016-2017

Figure 1 Summary of expenses, 2016-2017

Notes on expenses, 2016-2017

• “Data purchase" refer to direct costs charged by data providers and licensed tool providers, but

excludes Program time required for data management.

• "Data acquisition through sponsorship" refers to the value of data contributed to the program through

sponsorship or concessional rates.

• "Program Team" includes all CCSD staff and contracted program team members contributing to any

aspects of program delivery, comprising the following positions: CCSD CEO; CCSD Finance &

Administration; Program Lead/Manager; Program Data Analyst; Program GIS & Mapping Specialist;

Program Communications & Outreach Specialist; Program Web Maintenance; Program Web

Developer. Also included are special projects to be sub-contracted for enhancing/upgrading

communitydata.ca, and developing training & capacity building tools.

• "Program Team in kind portion" includes contributions of unpaid time made by CCSD staff and

contracted program team members to any aspects of program delivery.

• "Overhead" includes the Community data Program-related portions of the following items: Office

supplies; Office / meeting room rental; Office equipment; Office utilities; Professional services (legal,

accounting/audit); Professional Services (Graphic Design); Telephone, cellphone, tele/video

conference services; Internet and webhosting services; Content and liability insurance; and Delivery,

postage, courier; Printing & copying; and Translation.

• "Outreach/travel" includes Program team travel outside Ottawa to support program delivery, including

marketing, outreach and capacity building.

• "Annual Meeting" includes logistics, venue, refreshments, CCSD and program team travel for up to 5

persons, and meeting supplies associated with CCSD co-hosting an annual program meeting, and

excludes travel costs for consortium members participating in annual meetings.

Data Purchase23%

Data Acquisition through

sponsorship15%

Program team43%

Program team, in-kind

contribution6%

Program Overhead

10%

Outreach / Travel0.5%

Annual Meeting3%


28 April 2017 33

Part 3: Plans for 2017-2018

3A Annual program workplan, 2017-2018

The CDP is operationalized through five program areas (PAs), presented below in terms of

objectives, workplan activities and deliverables. Once it is approved, the CDP strategic plan for

2017-2022 will identify indicators, targets and priority actions for each PA.

PA1. Program Leadership

Objective: Create a responsive and forward-looking program that demonstrates and promotes

the importance of community data in advancing community well-being through informed

decision-making and practice. Increase the collective visibility of the CDP network across

Canada’s social development and social data sectors, resulting in our network being viewed by

communities, governments, and funders at the local and national levels as a credible, dynamic

and relevant contributor to the social data eco-system.

PA Activity Description/Deliverable

PA1.1 Strategic Planning Strat plan reviewed annually and updated every 5 years

PA1.2

Partnership & resource

generation strategy

Strategy for partners and funding, partnership

agreements and proposals, with up to 5 Community

Analytics projects per year

PA1.3

CCSD/CDP visibility at

events

Participation in relevant events, deliver presentations,

prepare papers

PA1.4 Recruit new consortia Target: 100% coverage of Canada by 2022

PA1.5

Update program marketing

& membership package

Refresh program marketing package and update

website content

PA1.6

Host & coordinate

Program Steering

Committee Teleconference meetings & notes

PA2. Data Acquisition and Access

Objective: Maintain and expand Canada’s single largest source of community data designed by

and for community data practitioners. Serve as Canada’s one-stop shop for community data,

based on the principle of building a repository that reflects the needs and priorities of CDP

members.


PA2.1 Data acquisition planning

Monitor data requests and new data acquisition

opportunities, negotiate data agreements, update CDP


28 April 2017 34


Product Tracking File, use Product Rating file as a

prioritizing tool

PA2.2 Monitor data acquisition Schedule B finalized & implemented within budget

PA2.3 Administer user access

User registration system maintained, usage reports

published trimesterly

PA2.4 Catalogue tables

Data Products uploaded to FTP & Catalogued.

Including regular Catalogue and Search by Theme tool.

PA2.5

Develop positions on

emerging data issues

CDP Position Statements prepared on Open Data, Big

Data and Administrative Data

PA2.6

Host and coordinate Data

Purchase & Access

Working Group Meetings hosted as required

PA3. Training and Capacity Building

Objective: Develop a suite of web-based training and capacity building resources modeled on

best-in-class websites and related tools, leveraging the knowledge and skills of network

members. Use these resources to reach and support CDP members and users characterized by

varying levels of capacity, leveling the data access playing field for non-profit and community

sector organizations.


PA3.1

Respond to day-to-day

user inquiries

Respond to requests within 72 hours by email or phone,

document questions and answers

PA3.2

Prepare training and

capacity building strategy

Strategy prepared using best-in-class practices and

reflecting user feedback

PA3.3

Design & deliver program

orientation

Orientation delivered to new consortia; follow-up

orientation delivered as required

PA3.4

Coordinate delivery of

webinar series

Design and delivery of webinar series, minimum target

of 6 per year

PA3.5

Develop/deliver other

T&CP building tools

Planning and delivering special capacity building

projects, supervising third party contracts

PA3.6

Update / revise website &

related resource materials

Maintaining and updating website resources, and

occasional refresh

PA3.7

Training & Capacity

Building Working Group Meetings hosted as required

PA4. Networking and Communication

Objective: Enhance and strengthen relationships within the CDP network, between consortia,

local members, and the CCSD, through engagement in program governance and network

communications.


28 April 2017 35


PA4.1

Maintain regular

communication with

consortium leads

Ongoing email and phone calls throughout program

year

PA4.2

Host & coordinate leads

teleconference

Annual Fall teleconference hosted & report prepared;

and one ad hoc teleconference

PA4.3

Host and coordinate

annual program meeting

Annual Spring program meeting co-hosted and report

prepared

PA4.4

Create stories, generate

data results, share best

practices

Generating and sharing information about use of the

program, including Consortium Member profiles,

Website Analytics, Data Usage Analytics; User

Surveys; and supporting communication among

members through ListServe and other tools.

PA4.5

Regular Newsletters, and

regular news updates

Includes trimesterly newsletters and regular news

updates

PA4.6

Update / Enhance

program website and its

networking functions

Maintaining and updating site content other than news

and capacity building resources, and occasional refresh

PA5. Program Administration

Objective: The CDP team delivers CCSD’s flagship program consistent with and supportive of

CCSD’s mandate, relying on the most cost-effective tools and ensuring the program is

financially self-sufficient.


PA5.1

Workplanning &

budgeting

Annual workplan & budget ready for Annual Program

meeting

PA5.2

CCSD-CDP team

meetings Regular meetings with CCSD senior management team

PA5.3

Communication with

webhost; backups;

troubleshooting Regular backups and troubleshooting

PA5.4

Communitydata.ca web

infrastructure

development/upgrading

Website upgrades/refresh planned and delivered (using

special project funds), Includes supervision of third

party contractors.

PA5.5

Administer consortium &

organisational

membership

Renewed and new MoAs prepared, trimesterly invoicing

instructions; membership requests and invoice payment

follow-up, CDP membership system maintained

PA5.6

Prepare administrative

reports

Board bi-annual reports, monthly activity reports, United

Way report.

PA5.7 Finance & accounting

Invoicing, Payments. Monthly Revenue & Expenditure

Statements


28 April 2017 36

3B Program communications plan

Medium Tools Details Responsible for

Content Schedule Audience

1. Website

CCSD.ca -Post reports and media releases

using community data from the

Community Data Program

CCSD Web manager Quarterly Media,

CCSD

Membership

Communitydata .ca - Update Blog

- Site updates with new content

- Upload tables

- cdc-dcc.info (Community Data

Canada) integrated with

communitydata.ca in 2015-16

CDP Program Team Weekly CDP Members

2. E-

Newsletter

Making it Count! - Newsletter with information on

CDP membership, training and

funding opportunities, link to

product profile report and reports

by members using data.

CDP Program Team Trimesterly

(May, Sep, Jan)

Community Data

Program users

3. Meetings /

Workshops

CDP Teleconferences -Annual information update for

lead organizations

-Move towards interactive

webinar format

-Ad hoc meetings scheduled

where required

CDP Program Team Annual

(Fall)

CDP Consortium

Leads

CDP Annual Program

meeting

- Annual Face-to-face meeting

- Co-hosted by CCSD and one

consortium lead

CDP Program Team Annual

(April/May)

CDP Leads and

one non-lead


28 April 2017 37

3B Program communications plan

Medium Tools Details Responsible for

Content Schedule Audience

Community Data

(Virtual) Webinars

- Webinar format

- Promote CDP and provide

platform for members to profile

consortium activities

CDP Program Team At least four

times per year

Community Data

Network,

prospective

consortia

4. Reports Community Snapshots Material provided to CCSD is

used to showcase

(1) the use of data by CDP

members,

(2) the people who analyze the

data, and

(3) its impact on communities.

CCSD will maintain an inventory

of these submissions.

CDP Program team

Consortium leads and

member organisations

Monthly, but

based on supply

of content.

Posted to

CCSD.ca for a

general audience

Strength-in-Numbers

Infographics Series

- Media-friendly infographics

- Address social development

issues

- Rely on CDP data

-Deliver simple messages for a

broad audience

- Uploaded to ccsd.ca

-Rely on social media to

disseminate the series

CCSD Researcher,

CDP Program Team

and Partner (s)

Trimesterly

(May, Sep, Jan)

Media,

CCSD members


28 April 2017 38

3C Data acquisition plan: Draft Schedule B, 2017-2018

This Schedule B lists data products that the CCSD Community Data Program intends to acquire during the

2017-2018 program year. (Program years run from April 1 to March 31.)

Schedule B contains a list of data products—including both data tables and analytical tools—as well as the

names of data providers, a summary of available geographies, and the data delivery schedule. These are

reflected in the tables on pages 2-7.

Making data available takes time

Note that making data available takes time. While certain products will be available within weeks of

purchase, the special/custom orders from Statistics Canada and other providers may take up to 12 months

for delivery.

Schedule B is updated regularly

This document is amended regularly, subject to the availability and cost of data. Priorities for data product

acquisition are identified by the Data Access and Purchase Working Group with input from Leads and are

approved by the Community Data Program Steering Committee, using a decision-making process

consistent with the Community Data Program Governance Structure and Operating Procedures

(communitydata.ca/resources). If you have questions about this process, please speak to your local

Consortium Lead or to the Community Data Program Team.

Census geography Postal geography

pt Province and territory pcity Postal city (or “City total”)

cma Census metropolitan area fsa Forward Sortation Area5

ca Census agglomeration rc Rural community

cd Census division fsaldu Six-digit Postal Code6

csd Census subdivision

ct Census tract

da Dissemination area

cg Custom geography

5 Three-digit postal code 6 Includes all six-digit postal codes, rural and urban

mailto:[email protected]


28 April 2017 39

Orders to initiate between April 2017 and July 2017

Available geographic scales

Organization Product

Data

Year(s)

pt

cm

a

ca

ct

cd

csd

da

pcit

y

fsa

rc

fsald

u

cu

sto

m

oth

er

Beyond 20/20 Inc. Beyond 20/20 NA

Employment &

Skills Development

Canada

Database on Minimum Wages 2016,

2017

x

Statistics Canada Employment Insurance

Statistics (monthly)

2016,

2017

x x x x x

Environics

Analytics

Enhanced Postal Code

Conversion File 2017

2017 x

Environics

Analytics

Envision NA

Canada Mortgage

and Housing

Corporation

Housing in Canada Online 2011 x x x x x

Canada Mortgage

and Housing

Corporation

Housing Market Information

Portal

2016 x x x x

Citizenship and

Immigration

Permanent Residents

Rounded Data Cube

2000-

2016

x x x x

Statistics Canada 2016 Census of Agriculture 2016 x x x x x x

Statistics Canada 2016 Census Standard

Tables-batch 1

2016 x x x x x x x


28 April 2017 40

Orders to initiate between April 2017 and July 2017



Data

Year(s)

pt

cm

a

ca

ct

cd

csd

da

pcit

y

fsa

rc

fsald

u

cu

sto

m

oth

er

Industry Canada Insolvency data 2016 x x

Statistics Canada Labour Force Survey 2016 x x

Statistics Canada Police Resources in Canada 2016 x x

Statistics Canada Survey of Financial Security 2016 x x

Statistics Canada Taxfiler (T1FF) - Family Data,

Seniors, Neighbourhood

Income and Demographics,

Economic Dependency

Profiles, Labour Income Profile

2015 x x x x x x x

Statistics Canada Taxfiler (T1FF) - Financial

Data and Charitable Donations

2015 x x x x x x x

Statistics Canada Taxfiler (T1FF) - Migration

Estimates

2015 x x x x

Statistics Canada Taxfiler (T1FF) - Custom:

Income Inequality (percentiles)

2014,

2015

x x x x x

Statistics Canada Taxfiler (T1FF) – Custom:

Working Poverty

2014,

2015

x x x x x x x


28 April 2017 41

Orders to initiate between August 2017 and November 2017



Data

Year(s)

pt

cm

a

ca

ct

cd

csd

da

pcit

y

fsa

rc

fsald

u

cu

sto

m

oth

er

Statistics Canada 2016 Census -

Profiles

2016 x x x x x x x

Statistics Canada 2016 Census –

Profiles at custom

geographies

2016 x x x x x x x

Statistics Canada 2016 Census –

Custom cross-

tabulations-Batch 1

2016 x x x x x x x

Statistics Canada Census, 2016 –

Profiles [Place of

work]

2016 x x x x x x x


Profiles at DPL, FSA

(not free on STC

site)

2016 x x


Target Group

Profiles-Batch 1

2016 x x x x x x x x x

Statistics Canada Calculated Financial

Assets

2015 x x x x x x x

Statistics Canada Canadian Business

Counts (2017-06)

2017 x x x x x


28 April 2017 42

Orders to initiate between August 2017 and November 2017



Data

Year(s)

pt

cm

a

ca

ct

cd

csd

da

pcit

y

fsa

rc

fsald

u

cu

sto

m

oth

er

Statistics Canada Canadian

Community Health

Survey

2016 x x x


Community Health

Survey (two-year

estimates)

2015-

2016

x x

Equifax Credit Report

Characteristics

2017 x

Statistics Canada Custom Geography

– geocoding for

Census products

2011 x

Canadian Urban

Libraries Council

Public Library

Statistics

2016 x

Employment & Social

Development Canada

Shelter Capacity

Report

2017 x x

Statistics Canada Taxfiler (T1FF) –

Standard tables at

CSD

2015 x x

Statistics Canada Uniform Crime

Reporting Survey

2016 x x


28 April 2017 43

Orders to initiate between December 2017 and March 2018



Data

Year(s)

pt

cm

a

ca

ct

cd

csd

da

pcit

y

fsa

rc

fsald

u

cu

sto

m

oth

er

Statistics Canada Building Permits 2017 x x x x

Statistics Canada Canadian Business

Counts (2017-12)

2017 x x x x x


Community Health

Survey

2015,

2016

x x


Community Health

Survey (two-year

estimates)

2015-

2016

x x

Statistics Canada Estimates of

Population by Age

and Sex (alternate

method)

2017 x x x x

Statistics Canada Low Income Lines 2016,

2017

x x x x

Statistics Canada Survey of Financial

Security

2016 x

Caledon Institute of

Social Policy

Welfare Incomes 2016 x


28 April 2017 44

3D Program budget, 2017-2018

Program budget overview, 2017-2018

Canadian Council on Social Development, Community Data Program Budget, in CDN Dollars,

for April 1, 2017 to March 31, 2018.

Revenue Budgeted

Consortium Fees (30 consortia) $ 356,862

Membership Fees (306 member organizations) $ 38,250

Data sponsorship $ 30,305

Inkind contributions of CCSD Program team members $ 49,198

Community Analytics $ 10,000

Carry-over $ 30,000

Total Revenue $ 514,615

Expenses

Data Purchase $ 136,000

Data Acquisition through sponsorship $ 30,305

Program team $ 196,260

Program team, in-kind $ 49,198

Third Party Contractors $ 34,000

Program Overhead $ 38,352

Outreach / Travel $ 10,000

Annual Meeting $ 10,500

Program Contingency $ 10,000

Total Expenses $ 514,615


28 April 2017 45

Summary of revenue, 2017-2018

Figure 2 Summary of revenue, 2017-2018

Notes on revenue, 2017-2018

• Consortium Fee Revenue based on commitments provided by Community Data Consortia outlined in Table 1 below

• Revenue from Membership Fees are based on previous end-of-year totals, which stood at an average of 11.3 member organizations per consortium, each paying $125 annually, and an assumption of 90% recovery of fees

• CCSD In-Kind Contributions are derived from the following sources:

• Inkind: in-kind contributions by CCSD senior leadership and CDP team members

• Sponsorship: Third-party sponsorship from public and private sector sources, including data providers offering concessional rates

• Analytics fees: Revenue generated from fee-for-service data analysis services offered to non-Consortium members

• Cash flow dependent on payment of invoices and of membership fees

Consortium Fees74%

Membership Fees8%

Data sponsorship6%

Inkind contributions of CCSD Program team members

10%

Community Analytics

2%


28 April 2017 46

Consortium Fees by Data Consortium, 2017-2018

Consortium Population Consortium Fee

1 BOW VALLEY AB7 38,594 $5,000.00

2 CALGARY AB 1,239,220 $19,990.00 3 COLUMBIA BASIN BOUNDARY BC 167,425 $7,248.50

4 DURHAM ON 645,862 $13,994.00

5 ERIE-ST.CLAIR ON 627,633 $13,994.00

6 HALTON ON 548,435 $12,495.00

7 HAMILTON ON 536,917 $12,495.00

8 KAWARTHA LAKES & HALIBURTON ON 93,485 $5,749.50

9 KINGSTON, FRONTENAC, LENNOX & ADDINGTON ON 193,363 $7,248.50

10 LONDON ON 455,526 $10,996.00

11 MONTREAL QC8 1,942,044 $0.00

12 MUSKOKA ON 9 60,599 $0.00

13 NEWFOUNDLAND & LABRADOR NL 205,955 $7,248.50

14 NIAGARA ON 447,888 $10,996.00

15 NORTHERN ONTARIO (INCLUDING SUDBURY) ON 654,166 $14,743.50

16 NOVA SCOTIA NS 923,598 $18,491.00

17 OTTAWA ON 934,243 $17,741.50

18 OXFORD ON 110,862 $6,499.00

19 PARRY SOUND-NIPISSING ON 125,974 $6,499.00

20 PEEL ON 1,381,739 $19,990.00

21 PERTH-HURON ON 136,093 $6,499.00

22 PETERBOROUGH ON 138,236 $6,499.00

23 RED DEER AB 100,418 $5,749.50

24 REGINA SK 289,362 $8,747.50

25 SAINT JOHN NB 74,020 $5,749.50

26 SIMCOE ON 479,650 $10,996.00

27 TORONTO ON 2,731,571 $19,990.00

28 VANCOUVER/FRASER VALLEY BC 2,759,365 $19,990.00

29 WATERLOO ON 535,154 $12,495.00

30 WELLINGTON-DUFFERIN-GUELPH WDG 284,461 $8,747.50

31 WINNIPEG MB 1,278,365 $19,990.00

32 WOOD BUFFALO AB10 104,338 $0.00

33 YORK ON 1,109,909 $19,990.00

TOTAL 21,354,470 $356,862.00

7 Division 15, including Banff and Canmore 8 Membership suspended due to unpaid arrears 9 Membership expected in 2017-2018, but not confirmed as of April 1, 2017 10 Membership expected in 2017-2018, but not confirmed as of April 1, 2017


28 April 2017 47

Summary of expenses, 2017-2018

Figure 3 Summary of expenses, 2017-2018

Notes on expenses, 2017-2018

• "Data purchase" refer to direct costs charged by data providers and licensed tool providers, but excludes Program time required for data management.

• "Data acquisition through sponsorship" refers to the value of data contributed to the program through sponsorship or concessional rates.

• "Program Team" includes all CCSD senior leadership and CDP program team members contributing to any aspects of program delivery, comprising the following positions: VP Policy & Research, Manager Finance & Administration; Program Lead; Senior Data Analyst; Data Analyst; Drupal Web Maintenance

• "Program Team in kind" includes contributions of unpaid time made by CCSD staff and contracted program team members to any aspects of program delivery.

• "Third Party Contractors" are engaged to deliver special projects for enhancing/upgrading communitydata.ca or developing training & capacity building tools.

• "Program Overhead" includes program-related portions of the following items: Office supplies; Office / meeting room rental; Office equipment; Professional services (legal, accounting/audit); Professional Services (Graphic Design); Telephone, cellphone, tele/video conference services; Webinar services; Internet and webhosting services; Content and liability insurance; Delivery, postage, courier; Printing & copying; and Translation.

• "Outreach/travel" includes Program team travel to support program delivery, including marketing, outreach and capacity building.

• "Annual Meeting" includes logistics, venue, refreshments, CCSD and program team travel for up to 5 persons, and meeting supplies associated with CCSD co-hosting an annual program meeting, and excludes travel costs for consortium members participating in annual meetings.

• "Program Contingency" relies on revenue generated from the Community Analytics service and is used to offset unaccounted for expenses or cost-overruns.

Data Purchase26%

Data Acquisition through

sponsorship6%

Program team38%

Program team, in-kind10%

Third Party Contractors

7%

Program Overhead

7%

Outreach / Travel2%

Annual Meeting2%

Program Contingency

2%


28 April 2017 48

The Community Data Program Team

Michel Frojmovic, Program Lead

Michel holds a Master of Urban Planning (1993) and Bachelor of Arts (1991) from McGill University, and

is a full member of the Canadian Institute of Planners and the Project Management Institute. Michel has

served as lead consultant offering comprehensive support to Canada's leading municipal indicator and

community data access projects. These include the Federation of Canadian Municipalities' Quality of Life

Reporting System (since 2002); the Canadian Council on Social Developments' Community Data

Program (since 2005); and the Community Foundations of Canada's Vital Signs Reports (2006-2010).

Michael Ditor, Senior Analyst

Michael works on various knowledge-sharing and monitoring initiatives, focussing on the creation and

dissemination of sustainability indicators that track local trends and inform policy. Projects involve

engaging multiple stakeholders, production of reports and shared databases, as well as providing online

tools with access to content, data and rigorously maintained metadata. Projects have included Federation

of Canadian Municipalities' Quality of Life Reporting System and the Sustainable Community Indicators

Program, a joint project undertaken by Environment Canada, Canada Mortgage and Housing Corporation

and the Federation of Canadian Municipalities. Michael holds a Joint Major B.Sc. in Biology and

Environmental Sciences from McGill University, a B.A.Sc. in Environmental Engineering from the

University of Waterloo and an M.A.Sc. in Chemical Engineering from the Interuniversity Research Centre

for the Life Cycle of Products, Processes and Services at the École Polytechnique de Montréal.

Julie Lam, Data Analyst

Julie is a young professional with experience in quantitative and qualitative research, the collection,

management and analysis of data sets, report writing and presentations. She served as a Community

Researcher with the Wellington West Business Improvement Area in the summer of 2015, conducting a

business census and modal choice survey, maintaining an online member directory, and prepared charts

and graphs to report on the data. She has volunteered as a Crisis Line Specialist since 2014. Julie

completed a Bachelor of Commerce Degree at Carleton University after having completed a Bachelor of

Science in Biology from the University of Ottawa.

Chris Lawson, Web Developer

Chris Lawson is a web designer, developer and web strategist with over 20 years’ experience with web

site maintenance; advanced page creation; application development; site conceptualization and design.

He worked as the New Media Communications Officer for the Public Service Alliance of Canada from

2009 to 2016 and as the Senior Officer New Media for the Canadian Union of Public Employees between

1999 and 2009. While at CUPE, he developed, organized and implemented the first web site redesign for

Canada’s largest union. The site won the Canadian Association of Labour Media’s award for best web

site for the year 2000 and for 2006. As the project lead for PSAC’s 2013 redesign, he produced an award-

winning re-design that had eluded the union for nearly a decade. Chris launched his own web

development and strategy consultancy, Jungle Internet, in March 2016.

http://www.fcm.ca/qolrs

http://www.fcm.ca/qolrs


28 April 2017 49

Annex 1 Report of 2016 website improvement project Submitted by:

Chris Lawson, Principal

Jungle Internet, 66 Aylmer Ave, Ottawa ON, K1S 2X3

http://jungle.ca, +1-613-863-2655

September 30, 2016

Summary

This is a listing of development done on the Community Data Program website between April and

September 2016, including original objectives, a statement of work completed, next steps and

recommendations. While the project took significantly longer than anticipated and some work plan items

were not completed as originally planned, the project fulfilled its requirements and was completed within

the allotted budget.

Objectives

The project sponsors had the following objectives:

1. Make data more findable

2. Make downloading data an easier process

3. Streamline user experience and user management procedures

4. Improve CDP’s understanding of how its data is being used and who is using it

5. Improve the appearance and functionality of the site’s front page

1.) Make data more findable

“Unless you know it’s there, it’s very difficult to find data on the CDP website.”

The metadata used to categorize the data products available to CDP members cover the publisher, and

various technical aspects of the files of data that can be downloaded. Partially because these files cover a

variety of topics, partly because of limited time and resources, topic-based searching had not been well-

supported on the CDP website.

The developer enabled and fine-tuned site-wide search on the website to allow visitors to use common

keywords to locate data and other content on the site.

After a fair bit of experimentation and false starts, the CDP decided to create a topic-based index, using a

controlled vocabulary established by CDP staff, to categorize all the data products on the site.

The developer then created an index of topics based on this vocabulary to display on the main data

catalogue page. The developer created landing pages for each of these topic listings to show all data

related to that topic. Data products were then assigned to one or more of these topics so that they would

appear on the topic listing page.

The developer also modified the default listing of data products to sort by popularity.

The pre-existing metadata were retained.

2.) Make downloading an easier process

The CDP’s data catalogue is set up as an online store with Ubercart, a fairly commonly used, albeit aging

http://jungle.ca/


28 April 2017 50

collection of Drupal modules. While its e-commerce design conceits do not fit the CDP website’s business

model (individual users do not pay to download individual data products — they pay to belong to the

consortium), the cost of re-creating the downloadable data catalogue proved prohibitive in terms time

required compared with improved user experience.

So the CDP decided to remove a variety of the ‘pain points’ associated with buying $0 items from a store,

namely:

● Remove shopping cart artifacts from forms

● Remove reference to pricing from ‘shopping cart’ listings and similar displays

● Eliminate redundant notification email.

3.) Streamline the user management process and user experience

The CDP website groups members by organization and groups those organizations into consortia. The

site lists member organizations and consortia and assigns individual users to both.

However, the user profiles, public listings of member organizations and consortia needed to be

maintained manually. To further complicate things, three different systems had been used to assign

individual users to member organizations and consortia as well as to provide access to the site’s

resources.

So the CDP decided to rearrange and automate the process of grouping users into organizations and

consortia:

● Create dynamically-generated lists of member organizations and consortia

● Use a single set of data both to provide front-facing descriptions and lists of consortia and to

classify individual user accounts

● Eliminate permission-based classification of users; use permissions to define user roles instead

● Adopt Drupal best practices for adding meta data to user profiles.

● Create an easily-used link to member profile pages.

● Create downloadable lists of member organizations and individual members

4.) Improve CDP’s understanding of who is using its data products

Google analytics provides good aggregate statistics of how the site is being used, but its need to retain

visitor anonymity meant CDP had limited intelligence on who was downloading what products. While

Ubercart, the e-commerce module suite the site uses, does provide data on individual user ‘purchases’,

there were significant gaps in what information it could supply.

● Created a ‘who downloaded what’ application that allows CDP staff to view a listing of all product

downloads

● Allow CDP staff to filter the listing by member organization, consortium and date

● Download product order data — filtered or unfiltered — in Excel format

● Created convenient ‘Dashboard’ for CDP staff with links to all the site’s built in metrics as well as

user management applications.

5.) Improve the appearance and functionality of the site’s front page

Too much of the site’s front page real estate was given over to superlative information about CDP, aimed


28 April 2017 51

at prospective members, which resulted in an overly static appearance that offered very little proof to new

or current users of the program’s dynamism and momentum. Common functions such as listing new

articles needed to be done manually and minor layout changes required developer intervention.

Replace manually curated listing of ‘What’s new’ with dynamically generated list of news items, event

listings etc.

● Create dynamically-generated listing of new CDP newsletters

● Create a consistently formatted list of newly-added data products

● Reduce the space taken up by the log in form.

● Reduce the space taken up by organizational branding

● Create more ‘shop windows’ to allow CDP staff to feature other information about CDP

endeavours.

● Modify permission structures to enable CDP staff to edit front page without the need for developer

intervention.

Bonus items

● Duplicate data products built with obsolete content types have been deleted, reducing the size of

the database by about 60 per cent.

● A newly-created and more easily updatable off-site backup of the CDP’s 50GB data archive has

been created.

● Many artifacts of the site’s problematic implementation of multilingual Drupal have been

eliminated.

● Other redundant infrastructure has been identified and eliminated

Next steps

Some work remains to ensure that users in the website database have accurate information stored on

them and that the current system of entity references contains the most up to date information on

individual users. This work will be undertaken as part of the regular maintenance contract.

Annex 2 Strengthening Communitydata.ca Training & Capacity

Building Resources

Prepared by Michel Frojmovic, Community Data Program Lead September 30, 2016 1. Overview

This document provides a detailed update on changes being made to the communitydata.ca

website in support of a strengthened training & capacity building component of CCSD’s CDP.

The document lays out the framework for the CDP Training & Capacity Building Plan for 2016-

2017 and provides high level Plans for Reorganizing CDP Website Resources. This high level

plan includes a series of screen captures for each of the ten sections of the website being used


28 April 2017 52

to support CDP training and capacity building resources. Finally, the document contains a

Status report of planned changes to each of the ten website tabs and sub-tabs.

Changes to the CDP website are being implemented in a number of ways. The website

improvement project, delivered between April and September 2016 addressed changes

requiring knowledge of Drupal (See Annex 1). Changes to the website falling within the scope of

the CDP workplan were undertaken directly by members of the CDP team. Finally, a number of

changes have been identified which will require the services of a professional web designer.

These changes relate to design-related issues such as layout and format. Changes dependent on

a web designer will be implemented within the next 12 months (subject to budget availability).

2. The CDP Training & Capacity Building Plan - 2016-2017

The CDP Training & Capacity Building component prioritizes the development of resources and

tools to support the capacity of CDP members to undertake evidence-based community story-

telling and reporting using data available from the CDP catalogue.

The CDP Capacity Building & Training component is driven by two goals:

1. Help members access and use data to create evidence-based information products

2. Help raise awareness about social development

The products and services developed under this component are designed to reach a diverse

group of CDP data users. The following tables presents these users in terms of three distinct

groups, each requiring unique training and capacity building services.

Table 1. CDP Target Audiences and Associated Capacity Building Services

Audience Required Capacity Building Services

i. High capacity - top 10-15% of CDP

users - “power users” with access

to sophisticated data analysis and

visualization tools

• Easy to use online catalogue

• Regular newsletter updates on new acquisitions

ii. Medium capacity – 20-25% of CDP

users - require some help with data

access, with only limited access to

data analysis and visualization tools

• Easy to use online catalogue with newsletter

updates

• Email/phone support to find data and extract

simple tables

• Online tutorials

• Access to low cost data visualization options

iii. Modest capacity – at least 50% of

CDP users - require significant

• Access to downloadable pre-packaged indicator

tables based on most popular topics/downloads


28 April 2017 53

assistance with access to data and

data visualization tools

• Access to no cost/low cost data visualization tools

and tutorials

3. Plans for Reorganizing CDP Website Resources

Intended outcomes:

1 Increase the amount of community data resources available from the CDP website

2 Increase the visibility of the resources available by relying on a more dynamic home page

Make the resources more accessible by re-organizing the resources section into sub-tabs

CDP Resources are located in ten sections of the website:

1. Home Page http://communitydata.ca/ 2. About Page http://communitydata.ca/about 3. Find Data http://communitydata.ca/catalogue 4. News http://communitydata.ca/news 5. Resources Home Page http://communitydata.ca/resources 6. Program Resources http://communitydata.ca/programresources 7. Data & Catalogue Resources http://communitydata.ca/dataandcatalogueresources 8. Community Reporting Resources

http://communitydata.ca/communityreportingresources 9. Webinar events http://communitydata.ca/events 10. My Account Page http://communitydata.ca/user


http://communitydata.ca/about


http://communitydata.ca/news






http://communitydata.ca/user


28 April 2017 54

1. Home Page Use home page to promote new and existing CDP resources

2. About Page Promote and link to selected Program and Data & Catalogue resources


28 April 2017 55

3. Find Data Increase discoverability of data, including a new find “Data by Theme” tool

4. New Tab: News Replaces Blog. Used to promote new resources.


28 April 2017 56

5. Resources Home Page Provide summaries of each resource sub-section

6. New: PROGRAM Resources Include administrative resources for members of the program including the explanation of

the program, annual reports, and governance documents.


28 April 2017 57

7. New: DATA and CATALOGUE Resources

Include information on how to use the catalogue, a link to the new Data by Theme index,

descriptions of geographies and help with data tools including Beyond 20/20.

8. New: COMMUNITY REPORTING Resources Include examples of impactful and engaging research products created with community

data. This section includes thematic facts sheets, do-it-yourself infographics, and case

studies from other members. This section will also be offer a link to the new map-based

data access tool.


28 April 2017 58

9. New: WEBINAR EVENTS Include an overview of the CDP webinar series, including four streams of webinar events:

Program Orientation; CDP Product Profiles (Insight into CDP data products, including

product methodology, examples of use, limitations of use); Transforming Data into

Intelligence (use of analytical tools, data visualization, and infographics); Data Charrettes

(live workshops led by a local consortium demonstrating the use of the CDP to access data

on a particular topic). Invitations to upcoming webinars and links to past webinars.

10. New: My Account http://communitydata.ca/user/ Enable logged in users to easily access their account to change their password, edit heir profile

or view the tables they previously downloaded.

http://communitydata.ca/user/


28 April 2017 59

4. Status report of planned changes to each of the ten website tabs and sub-tabs

The following table itemizes changes being implemented within the communitydata.ca website

related specifically to training & capacity building resources11. A number of these changes have

already been implemented by the Drupal developer as a result of the website improvement

project. Other changes were made in parallel by members of the CDP team as part of the CDP

workplan for 2016-2017. A refreshed http://communitydata.ca/ reflecting these changes went

live on August 30, 2016. A number of items identified in the table have been implemented

since August 30.

The site will continue to evolve over the course of the program year. In some cases, changes

will require the intervention of the CDP Drupal developer (Chris Lawson) under the regular site

maintenance contract. Wherever possible, these changes will be implemented by the CDP team

member assigned as webmaster (responsible for regular review, revision and updating of site

content). However, some of the design changes identified in the table extend beyond the

scope of the website improvement project, the Drupal maintenance plan and the CDP

workplan. As a result, the next phase of website improvement work will require contracting the

services of a web designer to help with a refresh of graphic design elements. Work will focus

on redesigning page layouts to maximize navigability, and refreshing the format (colour, size,

font, graphic elements) to improve aesthetics and ensure consistency across pages.

Subject to budget availability, the website design contract will be implemented within the next

12 months, and in advance of the November 2017 full release of the 2016 census. The scope of

work will be defined based on requirements coming out of Table 2, but will be extended to

include all tabs, sub-tabs and pages within the CDP website.

Table 2. Status of tasks being implemented to strengthen the communitydata.ca training

and capacity building resources

Requirement Action being implemented Status

1. Home Page http://communitydata.ca

1.1 Make page more dynamic, informative and engaging

• Widen column at the right with the recent news

• Hyperlink from the CCSD banner to ccsd.ca

• Remove the “From the blog” at the bottom right from the homepage

• Three large icons at the bottom need to be pulled up higher

• Link to the content in the About page from the text on the homepage

• Move the site wide search bar and the facebook/twitter icons into the black banner at the top right

Complete

11 The Website Improvement project scope of work extended beyond strengthening training & capacity building resources.



http://ccsd.ca/


28 April 2017 60


1.2 Promote CDP resources

• Add three ‘shop windows’ to home page to promote new resources: 1. Program resources: Link to Community Data Program

Orientation Video http://communitydata.ca/programresources

2. Community Reporting: Link to Tools to Create Your Own Community Report http://communitydata.ca/communityreportingresources

3. Webinar Events: Link to Upcoming webinars http://communitydata.ca/events

Complete

1.3 Make it easier to find resources

• Implement a simple site-wide Drupal search, independent of catalogue filtering. The Drupal search indexes full content of nodes.

Complete

1.4 Allow non-registered members to access the CDP Newsletter

• Change heading to “Recent Newsletters”

• Place this below “Recently Added Data”.

• Clean the content

• This item only appears when users are not logged in, as all logged in users will have received the recent newsletter.

Complete

1.5 Add a link for program contact info

• Make the contact information for the program more prominent either as a tab at the top of the home page or a clearly marked button. A user might not see it under the one icon on the home page.

• Contact info available from “Start a Data Consortium in your community”

• Contact info available in About page

Complete

1.6 Add/refresh text • Refresh introductory text with a view to marketing the program as the census comes out next year.

In progress

1.7 Make the content more easily editable by the CDP Team

• In short term, homepage editing will continue to be limited to the Drupal administrator due to complexity of editing this page.

• CDP webmaster will require direction from Drupal Developer to implement changes

Ongoing

1.8 Page layout and format refresh

• Engage web designer to re-organize the layout of the content for ease of navigation and improve the aesthetics of the page as part of a site-wide refresh

Planned

2. About Page http://communitydata.ca/about

2.1 Basic formatting changes

• Use another colour to differentiate the subtitles such as the colour of “The Flagship …” from the home page.

• Darken the colour of the main text. (Main text is already black.)

• Move the icons to the top of the text so as not to disrupt the layout. Each of these items need to be more clearly separated, and the colours more distinct. It all blends

Complete





http://communitydata.ca/about#startdataconsortium

http://communitydata.ca/about#startdataconsortium

http://communitydata.ca/about


28 April 2017 61


together right now. Perhaps more like the entries in the Resources section.

2.2 Add/refresh text

• Revise the text to reflect recent additions to the site resources

• Include links to various Program Resources, including links to repository of information about leads meetings and working groups.

Complete



Planned

3. Find Data http://communitydata.ca/catalogue

3.1 Increase the likelihood of a successful search

• Review and edit/modify all data products via Drupal to strengthen metadata associated with each of the 750 data products and enhance their discoverability.

Complete

3.2 Make the search tool easier to use

• Remove or hide the following non-essential fields in the Ubercart checkout process: “qty”; “Total”; “subtotal”; and “update cart”

• Rather than receiving two emails after downloading a data product through Ubercart, limit this to one email and modify the text that accompanies the email.

• Convert “search by year” tool from a drop-down menu to permit Google style entry of any year.

Complete

3.3 Make the page more user friendly

• When first landing on Find Data page, sort data products by “most popular” based on total number of downloads within past 12 months.

Complete

3.4 Enable topic-based search for data nodes

• Add a Google style search tool to the catalogue using vocabulary from the Data Index that the CDP team is producing. Test synonyms module on dev. If it works as expected, input the rest of Mary’s index on production, install module on production.

• This tool was developed and tested, but failed to deliver the desired results.

Complete (not feasible)

3.5 Create a new user-friendly search tool

• Finish Data Index

• Integrate the Data Index into Find Data as a “Search by Theme” tool

Complete

3.6 Promote the New Search Tool

• Cross-reference “Search by Theme” from Resources Section

Complete

3.7 Add explanatory text at the top of the page

• Remove: “Explanatory text”

• Insert: "Select your search terms below and click Search. Hold CTRL to click multiple items. You can also view all our data, sorted by topic or theme.

Complete



28 April 2017 62


3.8 Make the content more easily editable by the CDP Team

• In short term, Find Data page editing will continue to be limited to the Drupal administrator due to complexity of editing this page.

• CDP webmaster will require direction from Drupal Developer to implement changes

Ongoing

3.9 Format refresh • Engage web designer to improve the aesthetics of the page as part of a site-wide refresh.

Planned

4. News http://communitydata.ca/news

4.1 Blog vs News confusion in menu items

• Rename ‘blog’ main menu item and link to /news page Complete


• This page needs to have more differentiation between items. It is all running together. Perhaps indentation could help here.

Complete


• Tidy up spacing and font size.

• The entries need to be clearly differentiated: Perhaps each entry should have a descriptive title, or perhaps the date should be larger to signal each new entry (or the title smaller).

Complete

4.4 Make page more engaging

• Insert an image that might liven up the page. Complete

4.5 Promote resources • Once a month, create a news item on a new or existing resource to draw attention to the resources section. This could include an upcoming webinar event, an existing resource, a new community snapshot, a new tool, etc.

• Advertise upcoming schedule of events, webinars, orientations in Recent News

Ongoing



• Consider the use of banners across the tabs on the site to ensure consistency.

Planned

5. Resources Home Page http://communitydata.ca/resources


• Enhance the colour of the subheading Complete

5.2 Make the site more engaging

• Prepare instructions to embed a youtube or Adobe Connect video on the site. This will mainly be used in the Resources Sub-Tabs.

Complete

http://communitydata.ca/news



28 April 2017 63


• Prepare instructions to build presentation slides into Drupal as alternative to downloading or linking. This will mainly be used in the Resources Sub-Tab.



Planned

6. Program Resources http://communitydata.ca/programresources

6.1 Create new content

• Record orientation to the catalogue and post this to Resources section

Complete

6.2 Make the content more engaging

• Embed one or more important videos into the web site (e.g. Community Data Program Orientation Video (link to youtube)

• Embed one or more important presentations into the website (e.g. Community Data Program presentation)

Complete

6.3 Update content • Remove content from “Archive: Making it Count newsletter.”

• Provide direct link to http://us2.campaign-archive1.com/home/?u=edec6233881b89b73370f67a4&id=b79da3ec0a

Complete

6.4 Promote content • Link to this information from the About page, especially reference to repository of information about Leads meetings and Working groups.

Complete

6.5 Update content • Include a section with the membership renewal marketing materials currently under preparation.

In progress

6.6 Add/refresh text • Maintain “Other Program Documents”. These are updated regularly

Ongoing



Planned

7. Data & Catalogue Resources http://communitydata.ca/dataandcatalogueresources

7.1 Add new tools • Provide link to new Search by Theme tool Complete


• Insert graphic elements Complete

7.3 Add/refresh text • Make the Index Excel spreadsheet available from “Data available” tab

• Add Taxfiler Geography graphic and text explaining postal geography hierarchy

Complete


https://www.youtube.com/watch?v=Kez8NHSubGg&feature=youtu.be

https://www.youtube.com/watch?v=Kez8NHSubGg&feature=youtu.be

http://communitydata.ca/sites/default/files/ccsd-cdp_orientation-presentation.pptx?_ga=1.32933046.988443882.1470759133

http://us2.campaign-archive1.com/home/?u=edec6233881b89b73370f67a4&id=b79da3ec0a





28 April 2017 64


7.4 Add/refresh text • Maintain “Tools for Using the Data” Ongoing



Planned

8. Community Reporting Resources http://communitydata.ca/communityreportingresources

8.1 Add new tools

• Add thematic Infographics/Fact sheets

• Add fillable DIY Infographic PDFs

• Add placeholder for Prototype Online Map-based Community Data Access Tool

Complete


• Run this section in two columns, with member publications running down the right side.

Complete

8.3 Add new content • Cross reference reports published by individual consortia

from Community Reporting resources to individual

consortium pages

Complete

8.4 Add new content • Include other community reporting projects / tools under the “Selected Publications” column that are setting the standard for the field.

• Create new sub-pages below the graphic offering additional publications/resources/tools from CCSD and other Canadian and international organizations

• New sub-pages and resources will be added on an ongoing basis (e.g. http://www.whatcountsforamerica.org/whydata/)

Complete

8.5 Add introductory text

• Insert introductory text for “Tools to Create your Own Community Report”

• Insert introductory text for the DIY PDFs.

Complete

8.6 Add new tools • Enable access to affordable online DIY data visualization tools

Complete

8.7 Create new tools • Create a prototoype of a map-based community data

access tool with pre-packaged data sets, allowing users to

download the most popular indicators for specified

geographies (to be delivered in Fall 2016).

Complete

8.8 Add new tools • Produce and disseminate new infographics/fact sheets Ongoing



Planned

9. Webinar events http://communitydata.ca/events


http://www.whatcountsforamerica.org/whydata/



28 April 2017 65


9.1 Add/refresh text • Introduce new text explaining each of the four webinar themes

Complete

9.2 Add new content • Provide links to past webinar recordings Complete


• Insert graphic elements for each of the four webinar themes

Complete


• Move the upcoming events up or make it more prominent by inserting a box / icon for upcoming events like the one on the home page.

Complete


• Under Past Events, wrap the text around the icons / images for better use of space.

• Make images/text in the right column flush right.

Complete

9.6 Introductory text • Include introductory text for the Webinar Events sub-tab

explaining that webinars will be delivered under one of four

themes

Complete


• Embed webinar recordings into the page

• Embed webinar presentations into the page

Complete (not feasible)

9.8 Add new content • Add new recordings of webinars as they are completed

• Add descriptions of upcoming events

• Move recently completed events to the past events section

Ongoing

9.9 Add new tools • Integrate a proper calendar system to have events appear under upcoming events

Planned



Planned

10. My Account Page http://communitydata.ca/user

10.1 Make it easier to use the User Profile to find data products already downloaded by the user

• Change the default download date “purchase date” sorted descending. That’s as best as can be managed without rewriting all of Ubercart

• By default have all downloads appear on the same page. This cannot be done within Ubercart

Complete

10.2 Make individuals users’ account pages more accessible

• Introduce a link to a users account by creating a “My account” tab

• Change “Log out” tab at top right of website to generate a “My Account” tab when user is logged in

• When a user scrolls over top of “My account” have “Log out” appear below.

Complete

http://communitydata.ca/user


28 April 2017 66

Annex 3 December 2016 User Survey Questions

1. What sectors best represent your organisation?

• Social Housing

• Children’s Services

• Financial and employment assistance

• Community Services

• Planning

• Health, Mental Health

• Education

• Economic Development

• Social Planning

• Organization sector – Other

2. What are the most important policy issues for which CDP data are currently used in your

organization?

• Affordable Housing

• Homelessness

• Poverty

• Children and families

• Education

• Immigration/ Migration

• Multiculturalism/ Diversity

• Aging population

• Community safety

• Accessibility

• Mental Health

• Public Health

• Substance Abuse

• Recreation

• Food security

• Labour and employment

• Living wage

• Environment

• Emergency preparedness

• Land use

• Growth and development

• Regional planning

• Transportation

• Waste management

• Other


28 April 2017 67

3. What are the most important purposes for which CDP data are currently used in your

organization?

• Policy development

• Strategic Planning

• Performance Measurement

• Monitoring & Evaluation

• Service/program design

• Advocacy

• Research

• Community Education

• Other

4. When considering data needs over the next five years, for what geographic levels do

you require data tables to be available?

• Census Metropolitan Area

• Census Agglomeration

• Census Division

• Census Subdivision

• Census Tract

• Dissemination area

• Custom geographies (user-defined)

• Federal Electoral Districts

• Economic Regions

• Health Regions

• Forward Sortation Areas

• Postal Codes

• Postal City

• Aggregated dissemination area

• CSD in Postal Geography

5. If you have specific data products, standard tables, or custom cross-tabulations that you

would like to acquire in the upcoming 5 years, please specify them below.

6. The Community Data Program recently made several changes to its website, including

expanding the Resources section and adding a 'Data by theme' search function to the

Catalogue. Please provide any comments to the website.

7. Are there any Resources that are not currently available in the Resources section that

you would like to see?

8. Would you participate in a discussion group such as LISTSERV? Listserv is an

electronic mailing list. Yes/No/Unsure

9. Does your organisation have any technical restrictions on a discussion groups such as

LISTSERV?

10. If you have any other comments about the Community Data Program in general, please

use the text box below.


28 April 2017 68

Summary

• Purpose: To better inform our data acquisition decisions over the next five years, particularly

those decisions related to Census data acquisitions

• Use the download history over the past five years to evaluate the interest in different product

groups

• Information collected from survey will supplement download history to help determine data

acquisition priorities

• 137 unique responses

• A summary of the results is supplied below.

Figure 1: Member organizations by sector

Figure 2: Important Policy Issues

18%

13%

13%12%

12%

9%

8%

7%5% 3% Organization

sector - Other

Health, MentalHealth

CommunityServices

0.7%1.0%

1.4%2.1%2.1%

2.4%2.4%

2.7%3.1%3.2%3.3%

3.5%3.5%

3.9%4.4%4.5%

4.7%5.0%

5.4%5.6%

5.9%6.5%

6.9%7.4%

7.6%

0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0%

Waste management

Emergency preparedness

Substance Abuse

Recreation

Homelessness

Accessibility

Mental Health

Public Health

Regional planning

Education

Immigration/Migration

Poverty

Labour and employment


28 April 2017 69

Figure 3: Member organization purpose

Figure 4: Required geographic levels

Specific data products requested

• Health and disability • Labour force

• Housing market, mortgages, rent, etc. • Target group profiles

• Social assistance statistics • Taxfiler data (DA level)

• Longitudinal immigrant database • Children aged 0-17 data

• Place of work occupation and industry • PCCF

18%

17%

15%12%

11%

9%

9%

7% 2% Strategic Planning

Research

Monitoring &EvaluationService/programdesignPolicyDevelopmentCommunityEducation

1.6%

2.8%

3.1%

3.1%

3.5%

5.3%

5.4%

5.9%

7.2%

9.4%

9.6%

10.2%

10.7%

10.7%

11.4%

Federal Electoral Districts

Census Agglomeration

Economic Regions

Aggregated dissemination area

Forward Sortation Areas

Postal City (taxfiler data)

CSD in Postal Geography (taxfiler data)

Health Regions

Census Metropolitan Area

Dissemination area

Census Division

Census Tract

Custom geographies (user-defined)

Postal Codes (debt, credit and taxfiler…

Census Subdivision


28 April 2017 70

Comments

• “Please make the database easier to use and understand.”

• “I am amazed that there are some regions and metropolitan areas in Canada without

consortiums, as the Community Data Program is such a great resource.”

• The extent to which you can provide data in accessible and "tailor-able" formats, the better.

• We love the Community Health Atlas, for instance: http://www.fraserhealth.ca/community-

health-atlas/index.html

• “Every time I have called with a question I have been given excellent service, by really

patient people who are great at explaining how things work.”

• “This is a great program - and even though we might not always be able to use all the

excellent data we have access to, its availability is important to us. Thank you for running

this program. :)”

• “Good data for the Workforce Development Board falls under the following conditions: 1) It

is local; 2) It is current and up-to-date; 3) It is relevant to the work that we do; and 4) It can

be updated regularly.”

• “I think the email newsletters are a great way to communicate and that is primarily how I

find out about new products and services.”

• “Really appreciate the CDP. It is a critical piece in the work we do in local community.”

• “A way for independent consultants to access the CDP data would be useful. I currently

have an account as part of an evaluation my company is carrying out for the City of Calgary.

However, we often do projects for non-profit agencies where the CDP data would provide

positive social value.”