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Read all the latest news from the Commissioning Show and primary care, including exclusive interviews with conference speakers.
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Issue 7 www.commissioningshow.co.uk
Page 5 - Alistair Mclellan interviews Andy Burnham live onstage
Page 6 - What’s on at Commissioning 2013
Page 13 - Can the NHS pull of this massive Gamble?
Page 12 - Top 10 tips for stress free procurement
CCGs: The TrIals and TrIbulaTIons of The fIrsT Three weeks
Thanks to our partners & sponsors
Most CCGs took control of their share of the NHS budget on April 1. What does it feel like to have real power? Commissioning News asked leaders.
Dr Stephen Richards, Chief Executive of Oxfordshire CCG, says one headache has been having to get to grips with things that have come the way of the CCG late in the day. ‘For example being given responsibility for GP IT systems and a greater level of responsibility for system resilience which, given the pressures on all A&Es around the country at the moment, is quite a hot potato and it’s linked closely to the national issues around 111.’
Another ongoing challenge, which has become more acute in the last three weeks has been answering the question, what is it we have really commissioned from our CSU? ‘ In other words, what do the service level agreements actually say? We are a much smaller organisation and we are paying quite a lot of money to a CSU - what are we getting for that and who is delivering it?’ says Dr Richards.
Then there have been contract negotiations to tackle and in particular the allocations and the way that they have been split amongst multiple commissioners. Dr Richards says: ‘In our area
specialised commissioning is done by Wessex, other direct commissioning is done by the Thames Valley area team, some commissioning is done by public health and some by us. That, in terms of contract discussions, is really quite complicated, particularly given the extremely late challenges faced centrally with the specialised commissioning budget.’
For Dr Minesh Patel, Clinical Leader and Chair of Horsham and Mid Sussex CCG, the first hurdle has been the need to build relationships quickly as the system settles down to make sure there are no gaps which patients or their care can fall into. ‘Both CCGs and a number of other new organisations have had to fall into place at the same time since April 1 and it has been crucial for us to ensure the transition is managed in a safe way,’ he says.
The second task has been to engage with the media and the public. ‘We have had a number of launch events and the interest has been astonishing. But the concern for us has been to be realistic and not to over-promise anything. We have been explaining how complex things are and that we genuinely want to get people involved and that there is a collective responsibility and collective need for us to solve problems.’
delegate passes are £399. register at
www.healthpluscare.co.uk/cc or contact the delegate team on [email protected]
or 0207 348 4906 to find out about the commercial
delegate pass offer.
Sponsored by: In association with: Media partner:
Digital media partner:
Dr Patel says the third challenge has been to maintain business as usual. ‘We have been trying to make sure that we close down last year’s finances, get all our main contracts signed and sealed to ensure that our programmes are up and running and continue to run.’
dr MIke dIxon
MeeT The ConferenCe
ChaIrs
Productivity Through Technology
angela single
read all about
them on Page 9...
all-conference chair
dr Mike dixondr Charles alessi
day 1day 2
long Term Conditions
dr rowan hillsondr Paul Charlson
day 1day 2
Your Practice
dr nav Chana dr Peter swinyard
day 1day 2
CCG business
Julie wooddr amanda doyle
day 1day 2
CONTINUED ON PAGE 14
rT hon norMan laMb To oPen The CoMMIssIonInG show
30 CPd PoInTs To be GaIned froM aTTendInG The CoMMIssIonInG showAttending the Commissioning Show is worth 15 CPD points under the RCGP’s CPD credits scheme. Delegates can then double their credits if they can prove that what they have learnt has had an impact back at their practice/CCG or organisation. So, the maximum earning potential of the Commissioning Show is 30 CPD Credits – (8 (16) on day one and 7 (14) on day 2.
STOP PRESS
STOP PRESS
dr MIk
e dIx
on
wIll be sPeakIn
G aT
The CoMMIssIo
nInG show
dr stephen richards and dr Minesh Patel will be speaking at The Commissioning show
Clinical Commissioning support
Charles alessidr Phil Moore
day 1day 2
2
MeeT The TeaMUnit 17, Exhibition House, Addison Bridge Place, London W14 8XP. Tel: 0207 348 5250 www.commissioningshow.co.uk
ralph Collett, Managing Director [email protected]
Tom Vine, Event Director [email protected]
liz sanders, Business Development Manager [email protected]
lee davis, Sales Executive [email protected]
lisa Thomlinson, Programme Editor [email protected]
sophie holt, Healthcare Marketing and PR Manager [email protected]
alex Jones, Marketing Manager [email protected]
sarah bray, Marketing Assistant [email protected]
Penny law, Operations Manager [email protected]
kate Jackson, Conference and Speaker Manager [email protected]
rebecca royal, Event Administrator [email protected]
dan ashby, Accounts [email protected]
ToP TweeTsClare Gerada @clarercgp (speaker) I wonder when we might start celebrating the great work the #NHS does & those that work for it?
andy burnham @andyburnhammp (speaker) Coalition makes complete mess of 111 service & yet media buys their spin that A&E chaos today all down to changes a decade ago. Unbelievable
alastair Mclellan @HSJEditor (speaker) More CCGs complaining about NHS England’s raid on their finances to fund specialised commissioning. Won’t be the last
amit bhargava @amitbhargava22 (speaker) We can all see the NHS and Govt establishment leaders spreading wide the net of blame, the chance and hope is, maybe one of them is right!!
Johnny Marshall @marshall_johnny (speaker) @HPIAndyCowper @Telegraph it is time to stop tinkering with bits of the NHS in isolation and determine what best delivery model should be
e3 intelligence @e3intel CQC announces new #NHS inspection regime. Will have a chief inspector for primary & integrated care too
nhsCC @NHSCCPress CCGs have to model the behaviours we expect of other in delivering quality #NHSCC2013
for live sector and conference news follow us on @commshow
#commshow
CoMMIssIoners wIll haVe To GeT TouGh If TheY are To ProVe TheIr worThCommissioners must adopt a robust approach to assessing the performance, quality and impact of local services and be prepared to challenge existing providers in order to improve outcomes, a study by the Nuffield Trust has revealed.
Dr Judith Smith, Nuffield Trust Director of Policy, who led the two year investigation into the practice of commissioning health care for people with long-term conditions, questions the extent to which the NHS internal market in England operates as policy makers intended.
The most striking finding of the study of three primary care trusts, which she will be discussing at the Commissioning Show, was the sheer scale of the ‘labour of commissioning’ – the amount of meetings, discussions, planning, and analysis that goes into the review and commissioning of often small-scale service changes.
The research raised uncomfortable questions as to whether this ‘labour’ was worth the outcomes secured for patients.
Commissioners were seen to act as the convenor of the local health system, bringing together different organisations and interests to plan and develop services.
What was less evident was the more transactional or hard-edged part of their role – using data to review and challenge existing service provision, halting the provision of services deemed to be ineffective, or contracting for new forms of care that would lead to significant change in how primary or secondary care are provided.
The report warns new clinical commissioning groups (CCGs) that during a time of austerity they will need to make sure that they leave space for the more hard edged transactional work (specifying contracts, service review, decommissioning) in order to improve outcomes for populations.
The work of convening, engagement and planning will continue to be critical, but the balance will need to be redressed, especially given constrained management resource, and the requirement to achieve significant productivity gains from local health systems.
Dr Smith says the message she will be giving to delegates who come to her talk is that with much less money available for NHS management the new generation of commissioners will need to pay close attention to the cost of their practice, display rigour in setting clear and measurable objectives for a programme of commissioning
work, and ensure that they can demonstrate that their effort is ‘worth the candle’.
‘They need to be mindful of when they need to stop consulting and engaging, and move to the procurement phase of their work, in effect when to ‘stop talking and cut a deal’,’ she says.
dr JudITh sMITh
dr JudITh sMITh
wIll be sPeakInG aT
The CoMMIssIonInG show
NHS Improving Quality (NHS IQ), as part of NHS England, has become the driving force for improvement across the NHS since April 1.
It brings together the wealth of knowledge, expertise and experience from across the NHS, establishing a new vision and re-shaping the healthcare improvement landscape.
Its work programmes will produce a published evidence base for commissioners showing successful improvements and interventions which have demonstrably changed service models and clinical practice, in addition to identified improved experience of care.
NHS IQ supports the delivery of the NHS Outcomes Framework by designing and commissioningimprovement programmes, focusing on its five domains: preventing premature deaths, long term conditions, acute care, experience of care and
safety.
Managing Director Julian Hartley, says: ‘In establishing NHS IQ, we have taken on board the lessons of history and the experience of previous national improvement teams. We recognise that for the new organisation to succeed it must been seen as distinct from all that has gone before, building on the legacy of successful work but signalling a new approach that reflects the current challenges facing the NHS.
‘Our health and care system requires radical, far-reaching change to ensure we continue toprovide high quality, affordable services, free to people at the time and point of need.
‘Given the context - no significant growth in resources and major system change – we needan integrated, systematic approach to large scale change.’
Helen Bevan, a leader within the Delivery Team at NHS IQ, says NHS leaders need to keep up to date with the latest ideas because the NHS is continuously changing.
‘The way that care has been delivered in the past is getting harder and harder because of the current financial situation. The old era was about extracting performance from people whereas now there is a real sense that post-Francis the NHS is about care, compassion and humanity.
‘There are some really big changes occurring - you only have to look at the NHS Leadership Academy and the new programmes running across the country on transformational leadership. These are all about how we combine building a massive sense of shared purpose of caring and compassion with being able to deliver care in ways that are efficient and effective and give people a great experience.’
nhs IMProVInG QualITY: The new drIVInG forCe for radICal ChanGe
froM auThorIsaTIon To TransforMaTIon: The new foCus for CCGs In 2013Rosamond Roughton, recently promoted to interim National Director for Commissioning Development at NHS England, will be giving a talk at the Commissioning Show about how commissioners in their new role must be absolutely focused on the transformation of the NHS.
Her presentation will reflect on what has been learned in building the new commissioning system and where commissioners will need to concentrate their efforts in future.
Ms Roughton heads up Commissioning Development, with oversight of the delivery and running of that directorate.
She leads the translation of NHS England’s overarching strategy for health and care into specific strategies, processes and resources for the new commissioning system.
She is deputy to the National Director of Commissioning Development, with oversight of the delivery and running of that directorate.
Ms Roughton previously worked as the Programme Director for the development of the new commissioning architecture, working across the Department of Health and the former NHS Commissioning Board Authority.
Before this she spent four years as Director of Strategy at NHS Yorkshire and the Humber, following a period as a director at the Christie Hospital NHS Foundation Trust.
Her early career was spent in the Department of Health and the Treasury. She is a graduate in Russian from Cambridge University.
delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on [email protected] or 0207 348 4906 to find out about the commercial delegate pass offer.
rosamond roughton, new interim director for Commissioning
development of nhs england, will be speaking at
The Commissioning show
3
The current models of end of life care rely disproportionately on hospital-based services, with the majority of the population dying in a hospital despite this being the place that the fewest would like to be at the end of their lives. As Marie Curie highlighted in our recent Death and Dying report, this is largely because of the lack of integration between hospital and community services such as care homes, hospices, community nursing services, and local authority provided social care.
The first National Survey of Bereaved People, commonly known as the VOICES survey, sheds light on how the families and carers of terminally ill people felt about how well their loved one’s care was integrated between hospital and community services. This is important data because it measures whether families and carers felt services were integrated and not whether providers or
commissioners said services were integrated.
In the lowest scoring PCT cluster, 24% of respondents said care between hospital and community services was integrated and in the highest just 46%. No area achieved more than 50%.
Integration between hospital and community services is vital for patients who are terminally ill and at the end of their lives because it offers a route out of hospital to a more appropriate place of care. In 2008 a National Audit Office report found that in one NHS Trust 40% of those who died in hospital had no medical need to be there.
At Marie Curie we are working to help all services communicate and work with each other to deliver care that is patient-centred and capable of facilitating a patient’s choice about place of
death. Through our Delivering Choice Programme, we work with commissioners and providers to put in place services that support patients who are dying to leave hospital and receive their care in the community.
The solutions vary, depending on the locality, but can include fast-track discharge services in hospitals; GP out of hours palliative support service; support for the delivery of palliative care in care homes; and improved use of hospice day services for patients who would ordinarily be seen in an acute setting.
We are also lobbying the Government to make social care free to all people in the last six months of life, reducing the lag that people experience in gaining access to local authority funded social care. When terminally ill people have access to social care services they are less likely to use
hospital care.
The percentage of people dying at home and in hospice is increasing, but slowly. In the near future we will see an increased number of deaths and more and more people dying over the age of 85. The rate of change is too slow. Whether we can properly integrate hospital and community services for people who are terminally ill will be key to us meeting the pressing demographic challenge and support more people to die in their preferred place of care.
deVeloPInG InTeGraTed serVICes aT The end of lIfe by dr Jane Collins, Chief executive of Marie Curie Cancer Care
dr Collins is giving a talk in the long Term Conditions stream of the
Commissioning show on ‘what does excellence look like in cancer care?’.
deleGaTe saMPle + GP, Alexandra Surgery
+ Locality lead, Appleby Health Centre
+ Nurse in charge of Implementing Child Safeguards, Ashford and St Peters
+ Commissioning Project Manager, Ashford CCG
+ Commissioning Project Manager, Ashford Clinical Commissioning Group
+ Commissioning Support Officer, Ashford Clinical Commissioning Group
+ Finance Manager, Ashford Clinical Commissioning Group
+ GP, Ashford Clinical Commissioning Group
+ Head of Commissioning, Ashford Clinical Commissioning Group
+ GP, Aylesbury Vale Clinical Commissioning Group
+ Commissioning Analyst, Banes PCT
+ Practice Manager, Bank Street Surgery
+ Commissioning Manager, Barking & Dagenham Council
+ Board Member, Barnet CCG
+ Project Manager- Primary Care QIPP, Barnet Clinical Commissioning Group
+ Practice Manager, Barnet PCT
+ Commissioning, Basildon & Brentwood CCG
+ GP, Basildon & Brentwood CCG
+ Practice Manager, Battersea Fields Practice
+ Chief Executive, Beacon UK
+ Head of PMO, Bedfordshire CCG
+ Programme Manager, Bedfordshire CCG
+ Senior Practitioner, Bedfordshire CCG
+ Practice Manager, Belmont Health Centre
+ Chair, Bexley CCG
+ GP Leadership Scheme, Bexley CCG
+ Practice Manager, Blue Wing Family Doctors Association
+ Business Administrator, Body and Soul
+ Senior Manager, Boots UK
+ Local Chief Officer, Borderline LCG
+ General Manager, Bracknell & Ascot CCG
+ Project Manager, Bracknell & Ascot CCG
+ Practice Manager, Bridge House Medical Centre
+ Practice Manager, Bridges Medical Practice
+ Chief of Clinical Leadership and Engagement , Brighton and Hove Clinical Commissioning Group
+ Speech and Language Therapy Manager, Brighton and Sussex University Hospitals NHS Trust
+ LTC Clinical Lead, Bristol CCG
+ President , British Pharmaceutical Students’ Association
+ Head of Performance, Bromley CCG
+ Head of Finance and Business, Bromley Clinical Commissioning
+ Principal Clinical Lead, Bromley Clinical Commissioning
+ Chief Executive, Bromley Healthcare
+ Clinical Director, Bromley Healthcare
+ Operations Director, Bromley Healthcare
+ Practice Manager, Brooke Road Surgery
+ Clinical Commissioning Director - Planned Care, Bucks Primary Care Collaborative
+ Locality Manager , Bucks Primary Care Collaborative
+ Doctor, Burton
+ Projects Manager, Cambridgeshire & Peterborough CCG
+ Registrar, Camden & Islington NHS Foundation Trust
+ Chair, Camden CCG
+ Commissioning Manager, Canterbury and Coastal Clinical Commissioning Group
+ Commissioning Support Manager, Canterbury and Coastal Clinical Commissioning Group
+ Head of Commissioning and Delivery , Canterbury and Coastal Clinical Commissioning Group
+ Practice Liaison Manager, Canterbury and Coastal Clinical Commissioning Group
+ Specialist Recruiter for the NHS, Capita Resourcing Ltd
+ Operations Manager, CCA Care Partnership
+ System Intelligence Manager, CCG
+ Chief Accountable Officer , CCG Fareham & Gosport and South Eastern Hampshire
+ Commercial Analyst, Cheshire & Wirral IT solutions
+ Practice Manager, Chestnut/MWH Practice
+ GP, Clinical Commissioning Director in Urgent Care , Chiltern CCG
+ GP Principal, Clifton Village Practice
+ Chief Commissioning Officer, Clinical Commissioning Group
+ Executive Director, Community Health Partnerships
+ NHS Commissioning Manager, Company Chemists’ Association
+ NHS Service Development Pharmacist, Co-operative Pharmacy
+ GP, Coventry & Rugby CCG
+ GP, Coventry & Rugby CCG
+ Head Of Commissioning, Coventry & Rugby Clinical Commissioning Group
+ Head Of Partnerships, Coventry & Rugby Clinical Commissioning Group
+ Salaried GP, Crayford Surgery
+ Practice Manager, Croft Medical Centre
+ Commissioning Manager, Croydon CCG
+ Pathway Manager, Croydon CCG
+ Locality Commissioning Manager, Derbyshire CCG
+ GP, DMC Vicarage Lane
+ Practice Manager, DMC Vicarage Lane
+ Lead Operating Department Practitioner, Dolan Park Hospital
+ GP, Dorset CCG/East Dorset
+ GP, Dorset CCG/East Dorset
+ GP, Dorset PCT
+ GP, DR Gupta Surgery
+ Practice Director, Dr H Freeman and Partners
+ Practice Manager, Dr Nathan and Partners
+ GP, E12 Health
+ Children Safeguarding, East London Foundation Trust
+ Clinical Lead Occupational Therapist, East London Foundation Trust
+ Learning Disability Strategic Health Lead, East London Foundation Trust
+ Clinical Lead Speech and Language Therapist , East London NHS Foundation Trust
+ GP commissioning fellow, East of England Deanery
+ Chief Executive Officer, East of England NHS Collaborative Procurement Hub
+ Head of Pharmacy, East of England NHS Collaborative Procurement Hub
+ Commissioning Manager, East Staffordshire CCG
+ Head of Commissioning, East Staffordshire CCG
+ Chief Operating Officer, East Staffordshire Clinical Commissioning Group
+ Practice Integration Manager, East Staffordshire Clinical Commissioning Group
+ GP, East Surrey CCG
+ Quality Monitoring Manager, East Sussex Council
+ QUALITY MONITORING MANAGER, EAST SUSSEX COUNTY COUNCIL
+ Finance Manager, Eastern & Coastal Kent PCT
+ Chief Executive Officer, Family Doctor Association
+ Clinical Chair, Fareham & Gosport CCG
+ Practice Manager, Farnham Road Practice
+ Head of Care Standards, Four Seasons Health Care
+ Practice Manager, GP Surgery - Cornwall House Surgery
+ GP Partner, Gravesend Medical Practice
+ Senior Policy Officer, Greater London Authority
+ Practice nurse, Green Gate Medical Centre
+ GP, Green Meadows Surgery
+ Practice Manager, Green Meadows Surgery
+ GP, Greenwich CCG
+ Head of Integrated Care, Greenwich CCG
+ Clinical Service Improvement Programme Manager, Guildford and Waverley CCG
+ Chief Officer, Hampshire & Isle of Wight LPC
+ GP, Harrow Road Medical Centre
+ Practice Manager, Harrow Road Medical Centre
+ GP and Clinical Director of Havering CCG, Havering CCG
+ GP, Havering First Consortia
+ Programme Manager – South Integration Programme, Health and Social Care Information Centre.
+ Head of Business Deliver, Herefordshire Clinical Commissioning Group
+ Practice Manager, Herne Hill Group Practice
+ GP, Herne Hill Road Practice
+ Practice Manager, Herschel Medical Centre
+ Director of Public Health, Hertfordshire County Council
+ Senior Commissioning Manager, Isle of Wight CCG
+ Chief Officer, Isle of Wight Clinical Commissioning Group
+ Commissioning Manager, Kent County Council
+ Practice Manager, Kew Medical Practice
+ GP Partner, Kingsland Surgery
+ Senior Associate, KMCS
+ Senior Associate – Advanced Assistive Technology, KMCS
+ GP, Lambeth CCG
+ GP Commissioner, Lambeth Walk Practice
+ GP, Lanark Medical Centre
+ Practice Manager, Lanark Medical Centre
+ Nurse Partner - Advanced Nurse Practitioner, Langton Medical Group
+ Clinical Commissioning Facilitator, Lewisham CCG
+ Commissioning Facilitator, Lewisham CCG
+ GP Executive Lead for IT, Lewisham CCG
+ Project Manager, Lewisham CCG
+ Service Redesign Project Manager, Lewisham CCG
+ Practice Manager, Linden Medical Centre
+ Project Manager Adult transformation, London Borough Havering
+ Senior Planning and Development Officer, London Borough of Bromley
+ Head of Commissioning & Partnerships, London Borough of Harrow
+ Practice Manager, Mandeville Practice
+ Practice Manager, Manor Drive Medical Centre
+ Chief Executive, Manor gardens Welfare Trust
+ GP, Manor Park Medical Centre
+ Regional Manager, Marie Curie Cancer Care
+ Practice Manager, Market Street Health Group
+ Pharmacist, Martins Pharmacy
+ Board Nurse, Medway CCG
+ Joint Lead for Adult Therapy, Medway Community Healthcare
+ Clinical lead, community services and EOL care, Merton CCG
+ Practice Manager, Millennium Family Practice
+ Chief Officer, Milton Keynes CCG
+ Director of Quality and Safeguarding, Milton Keynes CCG
+ Knowledge Officer, Milton Keynes CCG
+ Chief Officer, Milton Keynes Clinical Commissioning Group
+ Practice Manager, Milton Keynes Village Practice
+ Senior Consultant , Monitor Group Europe
+ Senior manager, Monitor Group Europe
+ National Managing Lead, National Cancer Action Team
+ Senior Research Fellow, National Institute for Health Research
+ Head Of Pharmacy, National Pharmacy Association
+ Locality Manager, Nene Clinical Commissioning Group
+ Senior Locality Manager, Nene Clinical Commissioning Group
+ Practice Manager, New Court Surgery
+ Operations Manager, New Wave Integrated Care Limited
+ Joint Chair, Newham CCG
+ CCG Chair, Newham Clinical Commissioning Group
+ NCCG Chair, Newham Clinical Commissioning Group
+ Senior Finance Lead, Newham Clinical Commissioning Group
+ Board Member, Newham Health Partnership
+ Practice Manager, Newton Medical Centre
+ Doctor, NHS
+ GP, NHS
+ Sexual Health Doctor, NHS
+ Senior Commissioning Manager, NHS
+ Head of Primary Care Networks, NHS Brent
+ Head of Delivery for the South of England, NHS England
+ Chief Officer, NHS Corby CCG
+ National IT Development Manager, NHS Diabetic Eye Screening Programme
+ Head of Analytical Support, NHS Greenwich CCG
+ Pharmaceutical Advisor, NHS Hertfordshire
+ National Coach LTC, NHS Improvement
+ Senior Innovation Manager, NHS Innovations South East
+ Programme Director, NHS Institute
+ Finance Manager, NHS Kent & Medway
+ Head of Public Health and Private Care, NHS Midlands & East
+ Programme Manager, NHS Milton Keynes CCG
+ Director of Corporate Affairs and Partnerships, NHS Milton Keynes Clinical Commissioning Group
+ Commissioning Support & Innovation Development Officer, NHS Outer North East London
+ Chief Information Officer, NHS Oxfordshire
+ Senior Policy Officer, NHS Protect
+ Commissioning Manager, NHS South West Essex
+ Programme Manager, NHS Surrey
+ GP, NHS Sutton & Merton
+ Chief Operating Officer, NHS Swale CCG
+ Head of Commissioning, NHS Swale CCG
+ GP, NHS Wiltshire
+ Commissioning Advisor, NICE
+ Commissioning Project Manager, NICE
+ Clinical Lead, North & West Reading CCG
+ Head of Adult Services, North East London Foundation Trust
+ Projects Lead, North East London Local Pharmaceutical Committee
+ Chair, North East London Pharmaceutical Committee
+ Clinical Accountable Officer, North Staffordshire Clinical Commissioning Group
+ Clinical Director, North Staffordshire Clinical Commissioning Group
+ Director Of Commissioning , North Staffordshire PCT
+ GP, North West London PCT
+ Head of governance and OD, North West London PCT
+ Programme management, North West London PCT
+ Programme Manager, Norwich CCG
+ Practice Manager, Norwood Surgery
+ GP, Oak Lodge Medical Centre
+ GP, Orchard Medical Practice
+ Manager, Orchard Medical Practice
+ Head of Nursing and Quality Care, Parkinson’s UK
+ Executive Director, Peninsula Business Services
+ Head Of Affiliate Marketing & Events, Peninsula Business Services
+ Programme Manager, perinatal Institute
+ Chief Executive, Pharmacy Voice
+ Clinical Lead, Portsmouth CCG
+ Programme Manager, Portsmouth City Council
+ Chief executive, Primary Care Commissioning
+ Project Manager, Primary Care Commissioning
+ Exec Director, Primary Care Neurology Society
+ GP, Private Practice
+ Marketing Manager, Roche Products Limited
+ Practice Manager, Rosemary Surgery
+ Practice Manager, Rush Green Medical Centre
+ Practice Nurse, Rush Green Medical Centre
+ Portfolio Manager, Sanctuary Group
+ practice manager, sands end health clinic
+ Locality Manager, Sheffield CCG West Locality
+ Practice Manager, Shelley Manor Medical Practice
+ Finance Manager, SKC CCG
+ Regional Director England (South), Skills for Health
+ CCG Manager, Slough CCG
+ Public Health Manager, Solutions for Public Health
+ GP, South Cheshire CCG
+ Senior Commissioning Manager , South Devon and Torbay Shadow Clinical Commissioning Group
+ Practice Manager, South East Staffs CCG
+ Clinical Chair, South Eastern Hampshire CCG
+ Strategic Clinical Network Manager, South Yorkshire & Bassetlaw Area Team
+ Locality Manager, Southern Derbyshire CCG
+ Head of NHS Business, Spire Healthcare
+ Practice Manager, Spring Gardens Group Medical Practice
+ Practice Manager, St Clements Surgery
+ Business & Quality Manager, St Georges Hospital
+ Clinical Lead, Stafford and Surrounds CCG
+ Practice Manager, Star Lane Medical Centre
+ Practice Manager, Stuart Crescent Health Centre
+ Lead Commissioner, Suffolk County Council
+ Practice Manager, Sunderland CCG
+ SGP, Supreme Medical Centre
+ Practice Manager, Supreme medical centre
+ Medical Director, Surrey & Sussex LMC
+ Senior Manager, Surrey and Sussex CLRN
+ Head of Contracts, Surrey and Sussex CSU
+ Network Quality Manager, Surrey, West Sussex and Hampshire Cancer Network
+ Clinical Advisor, Swale CCG
+ Clinical Lead, Swale CCG
+ Commissioning Project Manager, Swale CCG
+ Director of Acute Service Development, Taunton & Somerset NHS Foundation Trust
+ Practice Manager, The Caxton Surgery
+ Practice Manager , The Cuckoo Lane Surgery
+ GP, The Doctors House
+ Practice Manager, The Evergreen Practice
+ Service Manager, The Gables Medical Group
+ GP, The Grange Practice
+ Medical Secretary, The Grange Practice
+ Practice Manager, The Grange Practice
+ Clinical Services Manager, The Harley Street ENT Clinic
+ Practice Manager, The Hollies Surgery
+ GP, The Hounslow Family Practice
+ Practice Business Manager, The Old Cottage Hospital Surgery
+ Leicester Locality Lead The Practice PLC, The Practice PLC
+ Finance Manager, The Red & Green Practice
+ Practice Manager, The Red House Group of Practices
+ Practice Manager, The Redwood Practice
+ GP, The Upper Road Medical Centre
+ Practice Nurse, The Upper Road Medical Centre
+ Practice Manager, The Vine Medical Centre
+ Practice Manager, The White House Surgery
+ Nurse Manager, Tollgate Medical Centre
+ Practice Manager, Tollgate Medical Centre
+ CCG Transformation Manager, Tower Hamlets CCG
+ GP, Trafford CCG
+ Head of Healthcare Strategy & Development, Transform Innovation Ltd
+ Senior Lecturer in Public Health, University of Bedfordshire
+ Senior Lecturer, University of Chester
+ Director Health Experiences Institute, University of Oxford
+ GP, Vicarage Road Medical Centre
+ Director of Care and Quality, Vitalise
+ Reception Supervisory Manager, Wall Street Surgery
+ Joint Commissioning Manager, Waltham Forest CCG
+ Relationship Manager, Waltham Forest CCG
+ Chair, West Cheshire CCG
+ Chair, West Essex CCG
+ GP Vice Chair, West Essex CCG
+ Senior Commissioning Manager, West Hampshire CCG
+ Senior Commissioning Manager - Planned Care, West Hampshire CCG
+ Chair, West Lancashire Clinical Commissioning Group
+ Clinical Lead, West Leicestershire CCG
+ Head of Prescribing, West Leicestershire CCG
+ Head of Library & Knowledge Services, West Sussex Knowledge & Libraries
+ Practice Manager, Whitechapel Health
+ GP, Whitstable Medical Practice
+ Practice Manager, Whitstable Medical Practice
+ GP Partner, Wilderness Road Surgery
+ Surgery administration, Wilderness Road Surgery
+ Practice Manager, Windmill Surgery
+ CCG Manager, Windsor, Ascot & Maidenhead CCG
+ Lay Member - Public & Patient Involvement, Wokingham CCG
+ GP, Woodlands Health Centre
+ NHS Commissioning Development Officer, Woodlands Health Centre
+ GP, Woodlands Park Surgery
+ Practice Manager, Woodlands Park Surgery
170+CCGs now reGIsTered + Single Select Demographics
+ Ashford CCG
+ Ashford CCG
+ Aylesbury Vale CCG
+ BANES CCG
+ Barking & Dagenham CCG
+ Barnet CCG
+ Bassetlaw CCG
+ Bexley CCG
+ Birmingham CrossCity CCG
+ Bracknell & Ascot CCG
+ Bradford City CCG
+ Bradford Districts CCG
+ Brent CCG
+ Brighton & Hove CCG
+ Bristol CCG
+ Bromley CCG
+ Cambridgeshire & Peterborough CCG
+ Canterbury & Coastal CCG
+ Castle Point & Rochford CCG
+ Central London CCG
+ Central Manchester CCG
+ Chiltern CCG
+ City & Hackney CCG
+ Coastal West Sussex CCG
+ Corby CCG
+ Coventry & Rugby CCG
+ Coventry & Rugby CCG
+ Croydon CCG
+ Cumbria CCG
+ Dartford Gravesham & Swanley CCG
+ Dartford Gravesham & Swanley CCG
+ Dorset CCG
+ Ealing CCG
+ East & North Hertfordshire CCG
+ East Surrey (EsyDoc) CCG
+ Enfield CCG
+ Gateshead CCG
+ Gloucestershire CCG
+ Greenwich CCG
+ Guildford & Waverley CCG
+ Guildford & Waverley CCG
+ Halton CCG
+ Hammersmith & Fulham CCG
+ Haringey CCG
+ Harrow CCG
+ Havering CCG
+ Havering CCG
+ Herts Valleys CCG
+ High Weald Lewes & Havens CCG
+ Hillingdon CCG
+ Ipswich & East Suffolk CCG
+ Isle of Wight CCG
+ Islington CCG
+ Kingston CCG
+ Kingston CCG
+ Lambeth CCG
+ Lewisham CCG
+ Medway CCG
+ Merton CCG
+ Mid Essex CCG
+ Milton Keynes CCG
+ Nene CCG
+ Newbury & District CCG
+ Newcastle North & East CCG
+ Newham CCG
+ Oxfordshire CCG
+ Portsmouth City CCG
+ Redbridge CCG
+ Richmond CCG
+ Sheffield CCG
+ Shropshire CCG
+ Slough CCG
+ Somerset CCG
+ South Cheshire CCG
+ South Devon & Torbay CCG
+ South Kent Coast CCG
+ South Norfolk CCG
+ Stafford & Surrounds CCG
+ Stoke-on-Trent CCG
+ Sunderland CCG
+ Surrey Downs CCG
+ Surrey Heath CCG
+ Sutton CCG
+ Swale CCG
+ Thanet CCG
+ Tower Hamlets CCG
+ Waltham Forest CCG
+ Waltham Forest CCG
+ Wandsworth CCG
+ West Cheshire CCG
+ West Essex CCG
+ West Hampshire CCG
+ West London CCG
+ Windsor Ascot Maidenhead CCG
+ Wokingham CCG
4
ThursdaY 13Th June
CCG BuSiNESS StrEam SPoNSorEd By:
LoNG-tErm CoNditioNS
StrEam SPoNSorEd By:
CLiNiCaL CommiSSioNiNG SuPPort ProduCtivity tHrouGH tECHNoLoGy
your PraCtiCE - adaPtiNG
to SurvivE
StrEam SPoNSorEd By:
FaCiLitatEd LEarNiNG
aLL day CoNFErENCE CHair - mike dixon
StrEam CHair - Julie Wood StrEam CHair - dr rowan Hillson StrEam CHair - dr Charles alessi StrEam CHair - dr Nav Chana
morning plenary sessions: Welcome by conference chair dr mike dixon, Chair, nhs alliance
Keynote address: Norman Lamb, minister for Care and Support
head-to-head debate: ‘Can CCGs solve the urgent and emergency care crisis?
dr James Kingsland, National Clinical Lead, nhs Clinical Commissioning CommunityProf tim Evans, medical director, Lead
Fellow, royal brompton and harefield nhs foundation Trust,
future hospital, rCP
no health without mental health
Stephen dalton, CEo, Mental health network
nhs federationdr Caroline dollery, Steering Group member, nhs
Clinical Commissioners Mental healthCommissioners network
big Conversation: what do CCGs really want from Csus?
dr Steve Kell, Chair, Bassetlaw CCG and vice Chair , nottinghamshire health and wellbeing board and Co-Chair, nhs Clinical
Commissioners leadership Group Sue Lacey-Bryant , director of Corporate
affairs and Partnerships, member, nhs Milton keynes CCG, nhs Clinical Commissioners
leadnership GroupJohn Parks , managing director, Great east
Midlands Csu
Independence, health and safety: the smart house – life beyond
Steve Barnard, director of information Strategyhf Trust
Maximising the benefits of being part of a CCGdr amit Bhargava,
Chief Clinical officer, nhs Crawley CCG
Panel debate: addressing the asthma challenge in the new commissioning
environment alastair mcLellan, Editor, health service Journal
Sponsored by:
a paperless nhs by 2018 - how to make david Cameron’s vision a reality
Neil darvil, director of informatics, st helens and knowsley hospitals Trust and
belfast health and social Care Trust
finding a lucrative niche for your practice: a case study on practises pursuing alternative
income streams dr david Holwell, Partner, Park surgery horsham
dr Simon Gilbert, Partner, Cricket Green Medical
Practice, Mertona Tale of Two Tenders: CCGs who have
overseen two large tenders are interviewed about their experiences by dr Phil Moore and
we also hear from a winning bidder.dr Phil moore, deputy Chair (clinical) ,
Joint associate medical director, kingston CCG and Joint associate medical director, nhs
Clinical Commissioners leadership Group
how can we remain clinically productive, improve quality and evidence it – innovations
in technologySponsored by:
rethinking the role of Telecare and Telehealth: how do you embed and
mainstream assistive technology Sponsored by:
Commissioning an informed anticoagulation service for the patient
sponsored session
how to survive and thrive in the Csu marketplace: lessons
from the Ceo of a comparable b2b/C industryroger Hymas, CEo, healthworks Css
how to become a successful bidder: Case studies looking at different ways practices
have entered the provider market - and who they are up against
dr Naresh rati, Executive Partner, Vitality Partnership, birmingham.
dr tim reed, Chair, suffolk federation
Could Vascular ages assessments based on CIMT (Carotid Intima Media Thickness) be
used in Primary care Sponsored by:
Panasonicharnessing the power of clinical decision support
Dr Justin Whatling, Lead, Chair, Cerner’s european advisory Practice; bCs health, The
Chartered Institute for IT
The big Conversation: what are the key priorities for CCGs post-authorisation?dr Stephen richards, Chief Clinical officer ,
oxfordshire CCGdr andrew Coward, Chair , nhs birmingham
south Central CCG and dr Helen tattersfield, Chair,
lewisham CCG
Can tele-health save 3 million lives in long term conditions
angela Single, 3 million Lives tele-health and tele-care Working Group, bT health
Panel debate: how can Csus impact on service transformation?
derek Kitchen, managing director, nhs staffordshire Csu
tim andrews, managing director, NHS Cheshire, Cheshire & Merseyside Csu and
andrew ridley, managing director, north and east london Csuabbott sponsored session
Sponsored by:
MGP survey and debate
Integration and telehealth –how commissioners can turn international best
practice into local nhs reality Sponsored by:
Managing care pathways across CCG areas
Sponsored by:specsavers sponsored session
Mental health commissioning network – nhs Clinical CommissionersMoving beyond authorisation - the legal and
governance challenges CCGs must address in their first year
Giles Peel, adviser, Clinical and Healthcare risk robert mcGough, Partner
daC beachcroft 2016 and beyond: the direction of travel for Csus and plans for externalisation
Bob ricketts, director of Commissioning Support Strategy
and market development , nhs england
Technology that got the health secretary Tweeting: Jeremy hunt
visited airedale General hospital recently and tweeted - ‘seen some of best tech anywhere
in the nhs’Bridget Fletcher, Chief Executive, airedale nhs foundation Trust
ask the expert: Q&a session on legal,hr and financial dilemmas for practices.
Bob Senior, Chair, aisma, and Head of medical Services, Tenon
amanda Chadwick, Hr expert, Peninsula business services
oliver Pritchard, Partner, Head of Commercial Health, browne Jacobson llP
MiP MasterclassIntegrated responsibility:
patient centred commissioningdr Steve Kell, Chair, bassetlaw CCG
and vice Chair , nottinghamshire health and wellbeing board
and Co-Chair, nhs Clinical Commissioners leadership
GroupTop Tips for Commissioning
diabetes servicesdr Chris Walton Chair, association of British
Clinical diabetologists Sponsored by:
Integrated care demands integrated data and information
Sponsored by:
first data bank sponsored session
Innovative models of care for the management of heart and circulatory disease
as a long term conditionSponsored by:
using the opportunity of a new medicine to redesign dVT pathways
Sponsored by:
\
Pfizer sponsored session
Keynote debate: What do CCGs need to do to avoid major re-organisation in three years’ time? Confirmed panel members: rt Hon Stephen dorrell mP, Chair of the House of Commons Health Select Committee, Professor david Haslam CBE, Chair designate, NiCE and National Professional adviser, CQC, Ben Page, Chief Executive, ipsos mori, Sir robert Naylor, Chief Executive, university College London NHS Foundation trust and dr david Bennett, Chair and interim Chief Executive at monitor
2013 CoMMIssIonInG show hIGhlIGhTswednesdaY 12Th June
CCG BuSiNESS StrEam SPoNSorEd By:
LoNG-tErm CoNditioNS
StrEam SPoNSorEd By:
CLiNiCaL CommiSSioNiNG SuPPort ProduCtivity tHrouGH tECHNoLoGy
your PraCtiCE - adaPtiNG
to SurvivE
StrEam SPoNSorEd By:
FaCiLitatEd LEarNiNG
aLL day CoNFErENCE CHair - dr Charles alessi
StrEam CHair - dr amanda doyle StrEam CHair - dr Paul Charlson StrEam CHair - dr Phil moore StrEam CHair - angela Single StrEam CHair - dr Peter Swinyard
morning plenary sessions: opening and welcome from dr Charles alessi, Chairperson , naPC and nhs Clinical CommissionersKeynote address: rt Hon Norman Lamb , minister for Care and Support
NHS e-referrals Launch: Beverley Bryant, director of Strategic Systems and technology, nhs england and masood Nazir, GP Lead, CCIo, nhs englandfrom authorisation to transformation
– the new focus for CCGs and the commissioning system in 2013.
rosamond roughton, interim National director, Commissioning development
nhs england
Challenges to implementing the Government’s long-Term Conditions
strategy dr martin mcShane, director
domain 2 - improving the quality of life for people with long-term conditions
nhs england
hsJ debate: who is responsible for the delivery of QIPP - nhs england,
CCGs or Csus?debate Chair: alastair mcLellan, Editor, health service Journal
John Wilderspin, CCG Finance director Central southern Csu
dr Sam Everington, Chair, Tower hamlets CCG and
nhs england representative
Intergrating technology to enhance clinical outcomes
Sponsored by:
damage limitation - how to mitigate the impact of changes to the GMs contract
dr richard vautrey, deputy Chair bMa’s GP’s Committee Care homes medicines optimisation
Sponsored by:
Commissioning an informed anticoagulation service for the patient
Sponsored by:The Technological revolution In The nhs
tim Kelsey, National director for Patients and information,
nhs england
update on Qof and the new dess dr Gavin Jamie, GP, Swindon and Founder,
Qof database
how can CCGs achieve financial balance in their first year?
Paul Baumann, Chief Financial officer nhs england
Commissioning high-quality health care for people with long-term conditions
dr Judith Smith, director nuffield Trust
how can commissioners use competition to improve services?
Presenting ‘The art of the possible – nhs IT’
Gary Shuckford, director of Strategic research, eMIsSponsored by: Panel discussion: key challenges facing
your practice from 2013-2015.Panel Chair dr Charles alessi,
Chair, naPC and nhs CCPanel dr Peter Swinyard, Chairman,
family doctor associationKaren taylor, director ,
Local Centre for health solutions and author of deloitte report on Primary Care
aurora sponsored session
how out of hospital care can help you meet the QIPP agenda’
Jacqui Lyttle, Commissioning adviser, Jsl Consulting, richard Jackson, director of
operations, bupa Care servicesStephen Cook, director of Pharmacy,
bupa home healthcare Sponsored by:
whole-system transformation at pace in Croydon – a lesson towards achieving the
seemingly impossibledr agnelo Fernandes, assistant Clinical Chair,
Croydon CCG, rCGP
overview of Commissioning supportProf malcolm Grant, Chair,
nhs england
Providing an integrated service model through technology
Sponsored by: Menarini sponsored session
Managing hospital activity - innovative case studies in scheduled and
unscheduled caredr Keith douglas, managing director,
nhs south Csudr Peter devlin, Clinical director
brighton and hove Intergrated Care service
Panel discussion: Technology - transformation of intergrated health and
social care - overcoming the obstacles
key challenges for CCGs in public health Richard Gleave, Chief operating officer
Public health englandIntegration in diabetes:
myth or reality?Sponsored by: sharing information across boundaries to
deliver value-based health care - a clinical and technical perspective
Wayne Parslow, vP EmEa, harris healthcare
one VIsIon – collaborating to achieve optimal outcomes in smoking cessation
Sponsored by:
City university london sponsored session
Medicines optimisation in long Term Conditions
Sponsored by: PC3 nhs Clinical Commissioners
how to make a success of CCGs’ critical relationships with
nhs englanddr Johnny marshall, nhs Clinical
Commissioners
Panel discussion: how can we improve care for patients with long-term
conditions?dr Clare Gerada, Chair, rCGP
Prof Paul Knight, President, british Geriatrics society
dr rowan Hillson, Former National Clinical director for diabetes, department of health
united health sponsored session Sponsored by:
efficient use of resources for the patient with irritable bowel syndrome
dr anton Emmanuel, BSc, md, FrCP , Consultant Gastroenterologist
university College london and university College hospital
Sponsored by:
The 10 things you should ask your Cfo sponsored by:
hfMa
Vision for a patient-centred nhstim Kelsey, National director for Patients and
information, nhs englandhow CPrd is unlocking the potential of
patient data for researchSponsored by:CCGs and member practices
- a shared fate? dr minesh Patel, Clinical Chair,
horsham and Mid-sussex CCG
a new primary care pathway for dVT treatment
Sponsored by:
how to identify and engage with hard-to-reach patients
ming tang, director, data and information management Systems,
nhs england
using the opportunity of a new medicine to redesign dVT pathways
Bernie Stribling, National manager, dESmoNd and transformation manager, leicestershire Cheryl taylor, National trainer and assessor,
desMond alison Harding, Support manager, desMond
best Practice in empowering patients Prof mike Chester, Founder and Former director , national refractory angina
Centre, liverpooldr Nav Chana, vice Chair, GP, naPC
CCGs post-francis: how to avoid another Mid staffs and make quality the priority
in 2013 dr david Paynton (mBE, FrCGP, dmS),
National Clinical Lead, Centre for Commissioning,
royal College of General Practitioners
what does excellence look like in commissioning for cancer
Charles o’Hanlon, associate director-delivery, nhs newham Clinical
Commissioning GroupCiarán devane, CEo, Macmillan Cancer
supportdr Jane Collins, Chief Executive, Marie Curie
Cancer Care
reducing variation and improving patient care through pathways and better referral
managementSponsored by:
i-spy digital sponsored session Sponsored by:
The myth of hard to reachian Smyth, Chief Brand officer,
nuffield healthCommissioning support - getting it right dr Bruce Websdale, GP advisor
south london Csu
Collaborating to design community-based services for long-term conditions
dr James Kingsland, National Clinical Lead, nhs Clinical Commissioning Community
Preparing for CQC inspections Shabana dehlavi, Editor, everythingcqc.
com, x-Genics
strata health sponsored session Sponsored by:
Keynote address: rt Hon andy Burnham, shadow secretary of state for health. Followed by an interview with alastair mcLellan
5
2013 healTh+Care show hIGhlIGhTs
Information was correct at time of press. CloserStill reserves the right to amend content without prior warning. . The seminars at Commissioning have been brought to you by CloserStill Medical in association with our partners and sponsors. The views and opinions of the speakers are not necessarily those of CloserStill Medical or of our partners and sponsors. Commissioning’s association partners have helped develop the programme. Sponsors have not had any input into the programme except where an individual session states it is sponsored. In this instance. Only the session topic and speaker have been developed by the named sponsoring company.
wednesdaY 12Th June
InTeGraTed Care InsIGhT ProGress In PersonalIsaTIon rIsInG To The deMenTIa ChallenGe
TakInG Care of busIness - resIdenTIal Care
hoMe Care - seIZInG The oPPorTunITY
Morning plenary sessions: opening and welcome from dr Charles alessi, Chair of naPC and nhs Clinical Commissioners
Integrated care: making the nhs future proof
dr Jagen John, lead of nhs barking and dagenham
CCG Thinking big about thinking small: a strengths-based approach to care,
support and inclusion
alex fox, Ceo, shared lives Plus and helen allen, director of operations,
shared lives Plus
Providers, nhs, local authorities - the need to work together to meet local
needCatherine Murray-howard, director
of business development and Partnerships, CIC
facing the future of 21st century care services
Prof. Martin Green, Chair, eCCa
Identifying and overcoming key marketing challenges for
care providers nicki wakefield, Md, straight up
Marketing
have local authorities got care-less with the care market? Prof. andrew kerslake
emeritus Professor and associate director, Institute of Public Care,
oxford brookes university
developing relationship-based care in care homes
avnish Goyal, Managing director, hallmark Care homes
Caring for our future: the opportunity for
home care Bridget Warr, CEO, ukhCa
dying to talk: how can people with dementia achieve real choice in their
care if they are never asked?
dr Jayne Chedgey-Clark, national Council for Palliative Care
delivering improved health outcomes from all public sector activity
dr dominic harrison,Joint director of Public health, engagement and
Partnership, blackburn with darwen
role of leadership in personalised social care
dr Glen Mason, director of People, Communities and local Government
with the department of health
Commissioning integrated dementia care
anja wilton, GP dementia lead, lewisham CCG and london, borough
of lewisham
Creativity and wellbeing - improving outcomes and increasing productivity
Chris Cage, Ceo, ladder to the Moon and emma hanson, head of strategic
Commissioning, kent CC
why don’t GPs understand non residential care? Jeremy Cooper,
director, iMPower
developing a local integrated care pathway for the prevention and
management of alcohol disorders in adults
Sponsored by:
Innovative technologies to assist the day-to-day lives of care givers
Sponsored by: update on the dementia challenge Prof. alastair burns,
dementia Tsar
so that’s what good looks like. activity, community and outcomes for people
who challenge Sponsored by:
reablement – offering an outcome based solution benefitting individualsliz Chidgey, Managing director, essex
Cares Sponsored by:
steps to building an integrated care system
damon Palmer, lead for health and social Care
Integration, department of health
Partnership in action: delivering the dementia challenge
sarah Mitchell, executive director, adult social Care surrey County
Council anddr aalia khan, GP and Chair, Mid surrey dementia local Implementation Team
Magic moments’ – Is it time to change the mood music?
Cedric frederick, Ceo, avante Partnership
Care not for the financially faint-hearted.
Tony banks, Chairman, b2
reputation management: protecting your business
ros Trinick, senior account Manager, PlMr
The dementia des: the impact of screening and the lifestyle
interventions possible in primary caresponsored by
debate - Integration success: is it structural or cultural?
rachel bartlett, head of out of hospital service Transformation, nhs england,
london region, Prof. John bolton, Consultant in socialCare, and former strategic finance director Institute
of Public Care and Gemma bruce, development Manager, Turning Point
Personalisation’s challenges to
adult safeguarding Prof. Jill Manthorpe, Professor of
social work and director of the social Care workforce research unit, king’s
College london
Transforming the care home sector – messages from the My home life
programmeTom owen, director, My home life
Messages from serious case reviews – the learning outcomes
Vic Citarella, director, CPea and Margaret flynn, Chair, lancashire
County Council ‘s safeguarding adults boarddebate: what are the hallmarks of
patient centred dementia care? Penny Garner, Ceo, Contented dementia
Trust and fritha Irwin, Clinical Governance and dementia Care lead,
Majesticare
Integrating the commissioning of health and social care is the only model
for the future david smith, director of health and
adult services, Chief officer, royal borough of kingston upon
Thames, kingston, Clinical Commissioning Group
Personalisation – making it work for people with complex needs
Vivien Cooper, Ceo, The Challenging behaviour foundation and andrea
Pope-smith, director of adult services, dudley Metropolitan borough Council
and adass learning disability lead
Care homes - what to buy and when to sell
Chris wishart, Partner, knight frank llP
adapt or die!Trevor brocklebank, director,
home Instead senior Care
everyday excellence: greater recognition for the role of the
registered managerTerri Myers, Membership, networks and forums Manager, national skills
academy for social Care
different needs; different settings – evolving research with older People
Sponsored by:
Mears Group sponsored session Sponsored by:
Integration of Telehealthcare Technology into services
brad rogers, head of Telehealthcare and Product development , simplicaredr Mark reynolds Mbe MrCGP, Medical
director, Integrated Care 24 (IC24) previously south east health ltd.
Sponsored by:
keynote address: rt hon andy burnham, shadow secretary of state for health.
ThursdaY 13Th June
InTeGraTed Care InsIGhT ProGress In PersonalIsaTIon rIsInG To The deMenTIa ChallenGe
TakInG Care of busIness - resIdenTIal Care
hoMe Care - seIZInG The oPPorTunITY
Morning plenary sessions: welcome by conference chair dr Mike dixon, chair, nhs alliancekeynote address: norman lamb MP, Minister for Care and support
The role of health and wellbeing boards in integration
dr. Joe McGilligan, Chair, esydoc CCG
‘Getting up close and personal’ – commissioning and providing in a
personalised world Guy Turnbull, director of business
development, Care and share associates (Casa) and Michael heap,
Chair, Care and share associates (Casa)
Commissioning effective dementia services in the new health system ben
nunn, account Manager, MhP Mandate healthcare and richard slogget,
director, MhP health Mandate
The 5 senses of the past, present and future in growing a care home business
david Messenger, Md, elder homes
how to be tender ready and a quality provider for the public sector?
alastair Jewson, Ceo, aJ Procurement
delayed discharges are all down to social care ... or are they?richard o’driscoll,
Cambridgeshire County Council
working collaboratively with providers to drive person centred supports
Terry Mears, head of Commissioning, lancashire County Council
kim haworth, area Commissioning Manager, lancashire County Council
Commissioning services for people with dementia – beware of the Inverse
Care law!Prof. steve Illiffe, Professor of Primary
Care for older People, uCl
adapting to the changing regulatory environmentJonny landau, Partner,
ridouts solicitors
Planning for growth and achieving itPatrick egan, Managing director,
alexander Venture Consulting
Intergration and Joined up Care in Torbay & south devon
dr sonja Manton, Chief operation officer, Torbay and southern devon
health and Care nhs Trust
Personalisation in practice in a care home for people living with
dementiahelen sanderson, director,
helen sanderson associates
Improving dementia diagnosis: a clinical masterclass
dr wendy burn, Consultant old age Psychiatrist, leeds and York Partnership
nhs foundation Trust
ensuring high quality in learning disability services: a provider
perspectivePeter kinsey, Ceo, Care Management
Group
debate: outcomes-based commissioning: myth or reality?
roger booker, Ceo, sevacare, Mike webster, assistant director
Procurement Partnerships & Quality assurance, north Yorks County Council and lauren lucas, Policy Manager, lGiu
Mckesson sponsored session
The impact of personal health budgets on outcomes and costs
dr. karen Jones, senior research fellow, university of kent
bridging the gap between local authority, Care homes and the Private
sectorMark warburton
Sponsored by:
don’t wait for legislation change to support self funders of long term
care – act now!naomi snell, head of local authority
Partnership, Paul,Mckay, service director, nottinghamshire County
Council
specialised care in a big societyGordon McClurg, Managing director,
Care Management services
The role of leadership in commissioning for the new landscape
helen smith, head of Commissioning Programmes, national skills academy
for social Carehealth and social care integration
in kent – this is not a day trip! nichola Gardner, assistant director Transformation, kent Community
health nhs Trust, Jo fraser, Programme Manager, health and social Care
Integration Programme and sue excel, hasCIP Programme lead, kent and
Medway Partnership Trust
Timely diagnosis and management of dementia in primary care
dr nick Cartmell, GP and lead for dementia, nhs south of england
(west), nhs devon, south devon & Torbay CCG, and western locality of
new devon CCG employment law masterclass: avoiding the pitfalls of people management
shelley harcourt, Partner, shakespeares
Making a difference with informationandrea sutcliffe, Ceo, sCIePersonal health budgets:the
experiences of budget-holders and carers
Prof. Caroline Glendinning, Professor of social Policy and associate director social Policy research unit, university
of York
The appropriate use of drugs for dementia patients
dr Jill rasmussen, GP and rCGP Clinical Champions,
aging and older People
what works? Joint working in practice
dr. helen dickinson, senior lecturer, health services Management Centre,
university of birmingham
My life Independence Training Programme for young people in
transition andrew azzopardi, Managing director,
sunnyside house
reablement of older people with a dementing illness
sandra daniels, Interim Community hospitals Manager and Jenna abell,
Transformation Programme Manager, staffordshire and stoke on Trent
Partnership Trust
Managing demand: how housing and care contributes
Jane ashcroft, Ceo, anchor Trust
nICe’s role in shaping the future of social care
dr. Gillian leng, deputy Chief executive, national Institute for health and Care
excellence
keynote debate on the key challenges facing the nhs and social Care - Confirmed panel members: rt hon stephen dorrell MP, chair of the house of Commons health select Committee, Professor david haslam, chair, nICe duncan selbie, chief executive, Public health england. also invited: david behan, chief executive, Care Quality Commission, Professor sir bruce keogh, nhs Medical director
TIMe wednesdaY 12Th June
10.00 - 11.00 South East Coast
11.00 - 12.00 London
12.00 - 13.00
North East, north Cumbria, and the Hambleton & Richmondshire districts of North Yorks
13.00 - 14.00Greater Manchester, Lancashire and south Cumbria
14.00 - 15.00 Cheshire & Mersey
15.00-16.00 West Midlands
16.00-17.00 East of England
TIMe ThursdaY 13Th June
10.00 - 11.00 South East Coast Repeat
11.00 - 12.00 Thames Valley
12.00 - 13.00 Yorkshire & The Humber
13.00 - 14.00 East Midlands
14.00 - 15.00 Wessex
15.00-16.00 South West
16.00-17.00 London Repeat
reGIonal neTworkInG sessIons
delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on [email protected] or 0207 348 4906
to find out about the commercial delegate pass offer.
mANAGE
yOUR DIARy
ThROUGh
CONNECT
6
MeeT The ConferenCe sTreaM ChaIrsall-conference chair, day 1: dr Charles alessi
Described by Pulse as ‘one of the most prominent GP cheerleaders of the Health and Social Care Act’ Dr Alessi is Chairman of the National Association of Primary Care, Interim Chair of NHS Clinical Commissioners and a GP in South West London. He has extensive experience of the NHS in a variety of senior positions in both primary and secondary care as well as with former primary care trusts and health authorities. He also has experience of working at senior levels both nationally and internationally, in Europe and the Americas. He also has experience of military medicine until recently acting as Director of Medicine and Clinical Governance for the British Armed Forces in Germany. He is currently adjunct research professor at the Richard Ivey School of Business and is a senior advisor to Public Health England.
‘The Commissioning Show will give people an opportunity to meet and hear and learn from each other and to see what other people are doing and whether their ideas could be applied in their local situations. The only way we are going to manage this really quite difficult transition is by us all accepting that we can’t all do it on our own and that we need to learn from each other,’ he says.
all-conference chair, day 2: dr Michael dixon
Dr Michael Dixon has been a GP at College Surgery in Cullompton, Devon since 1984. In 2008 he and his partners created the Culm Valley Integrated Centre for Health, which is widely regarded as a prototype for general practice of the future. He has been a leader of the GP/clinical commissioning movement since the early 1990s. He co-founded one of the first Locality Commissioning Groups in Mid Devon in 1993 and served on the National Executive of the National Association of GPs before becoming the first chair of its successor organisation, the NHS Alliance, in 1998. Michael has continued in this role by annual election to the present day. He is currently acting president of NHS Clinical Commissioners. He is a keen gardener and fisherman.
‘The Commissioning Show will be an event to find out about all the different things that people are doing, what is in the minds of the new commissioners and what the opportunities are for improving patient care. You should come whether you are an altruist and a public servant and simply want to see better health and services for your local population or you are a provider seeking new opportunities to develop your provider base within the new commissioning system. The bottom line is we are moving into unchartered waters and you won’t find those waters written in any book or magazine. You have really got to come to this conference and hear the experiences of people who are doing the commissioning if you want to know what’s going on. There will be plenty of leaders’ question times and opportunities to meet the leaders. Everyone is going to be there. Last year clinical commissioning was an abstract concept. This is a very different time now and people are beginning to get it.’
CCG business, day 1: dr amanda doyle
Amanda is co-chair of NHS Clinical Commissioners Leadership Group. She has been
a GP for 16 years and is currently a senior partner in a large practice in a deprived area in Blackpool. In addition to primary medical services, the practice provides a range of unscheduled care services across Blackpool. For 10 years, Amanda was Medical Director of the local Out of Hours service and has maintained an interest in unscheduled care services. Amanda has been involved in commissioning for more than 10 years, via her former primary care group and primary care trust, leading to her current role of Chief Clinical officer of NHS Blackpool CCG.
CCG business, day 2: Julie wood
Julie is Commissioning Development Director for NHS Clinical Commissioners. She has worked in the NHS for almost 30 years, the last 16 years of which have been spent working in a variety of director and chief executive roles. She has worked with primary care throughout her career, from the days of family practitioner committees, family health services authorities through to health authorities and primary care groups, and latterly primary care trusts. She has extensive experience in planning and service development from a primary care perspective and has also been responsible for the commissioning of acute care with locality responsibilities for a population of over 200,000. In a former director role she was responsible for setting up one of the largest GP locality commissioning pilots in the country.
‘People should come to the Commissioning Show because it will give them a very practical hands-on view of what they need to do and how they can be supported to tackle their job as clinical commissioners. The event is for people on the governing bodies of CCGs and managers working to support clinical leaders in delivering on the commissioning agenda and it is also for people working in CSUs. It would also be good for practices to come and get a feel for what they need to do for commissioning as member practices of their CCGs.’
long Term Conditions, day 1: dr Paul Charlson
Dr Paul Charlson has lived and worked as a GP in East Yorkshire for 25 years and regularly appears on the annual Pulse list of most influential GPs in the country. He is a portfolio GP with a special interest in dermatology who also runs a cosmetic practice. He is a quality assurance tutor for the Yorkshire and Humber Deanery, commissioning champion for the Royal College of General Practitioners and has been a GP navigator for the Department of Health. He is chair of Conservative Health and regularly writes in the medical press and national newspapers. He is an ardent Tigers fan and a golfer.
‘People should come to the Commissioning Show to find out what is going on. Some people are real movers within commissioning and will be looking for ideas from the experts and opinion leaders and looking to network and find out what other people are doing. Other people who don’t want to get involved in commissioning should also come so that they understand what it’s all about. There are a lot of good things going on in the NHS but often people don’t know where they are.’
long Term Conditions, day 2: dr rowan hillson
Dr Rowan Hillson is National Clinical Director
for Diabetes – the ‘Diabetes Tsar’ – responsible for helping to improve the care of people with diabetes in England. She is also a consultant physician in diabetes and endocrinology at Hillingdon Hospital, Uxbridge. Dr Hillson’s pioneering work with people who have diabetes has gained international recognition and acclaim – work which began over 30 years ago as a junior registrar. As a senior registrar, she pioneered Outward Bound courses for people with diabetes. In 1989 she established the diabetes team in Hillingdon and led the project to develop the Hillingdon Diabetes and Endocrine Unit. This centre, named Diabeticare, gained an international reputation and in 1997 Dr Hillson and the team won the national Hospital Doctor Diabetes Team award. In 2006 she was awarded an MBE for contributions to medicine and healthcare.
Commissioning support services, day 1: dr Phil Moore
Dr Phil Moore, is deputy chair (clinical) for the Kingston Clinical Commissioning Group and Joint Associate Medical Director for the borough. Phil qualified in Edinburgh in 1975 and has worked as a GP since 1980, the last 28 years as a partner at Central Surgery in Surbiton. He is currently helping to lead a programme of improvements to local mental health services and has also been instrumental in driving the redevelopment of the Surbiton Hospital site. Phil is a GP trainer, a teaching fellow at Imperial College, London and is lead on GP appraisal for Kingston. He chairs the London region meetings of the National Association of Primary Care. He has an interest in microenterprise in developing countries and is trustee of an international charity supporting such projects.
Commissioning support services, day 2: dr Charles alessi
Productivity through technology, business stream angela single
Angela Single is BT’s Global Clinical Director on Telehealth and Telecare. Her experience and reputation has led to her being asked to lead on several inaugural roles such as the Chairperson for Industry in the UK’s 3 Million Lives Programme, whose aim is to save 3 million lives per annum through the use of telehealth company, Nestor Healthwatch, becoming its Managing Director in 2000; and the International Congress of Nursing’s Telenursing Advisory Group. For many years Angela has lead the way on standards for telecare and telehealth service delivery in the UK. In 2009 she developed the Telecare Code of Practice for the UK’s Telecare Services Association. Prior to that her roles included establishing services for NHS Direct Telehealth, becoming the Director of Long Term Conditions at Newham, where she established their telehealth service and establishing her own specialist telecare and telehealth consultancy, Angela’s clinical career spans primary and secondary care, the latter as a Deputy Chief Nurse at North Middlesex Hospital.
‘People are beginning to get the message that in order to make telehealth and telecare work that they will need to completely redesign the way they deliver care. People need to think about their models of service delivery and have a robust partnership with industry so they can use their expertise and also with politicians in the NHS so that they can use theirs. So it needs to be a real partnership. People should come to the Commissioning Show to find out what is
happening with the latest developments in new technology.’
Your Practice : adapting to survive day 1: dr Peter swinyard
Dr Swinyard is National Chairman of the Family Doctor Association. Under his leadership since 2009 the Association has increased its membership and raised its national profile and media exposure. He travels the country lecturing on behalf of the Family Doctor Association when commitments as a full time GP allow. He joined a large GP practice in Swindon in 1985 but in 1995, following a partnership split, he became single handed, taking a partner in 1998. Now three partners, the practice still offers personal doctoring, small practice style while being an accredited training practice. He has been a Wiltshire LMC member since 1988 serving as vice chairman and chairman. He was GPC member for Wiltshire and Dorset between 2002 and 2005 and Chairman of the last Premises Subcommittee until 2005. He is interested in cars and motoring journalism, fast motorcycles, slow motor caravans and battling with Beethoven through a piano board.
‘GPs are going through a difficult time and are under immense pressure at the moment and they should come to the Commissioning Show to hear some practical ideas about surviving. The event has some good speakers lined up who will give them some practical nitty gritty tips to take back to their practices. There will also be the opportunity for networking. When I go to a meeting, whether I’m talking at it or just going as a listener, I always get something out of it, some useful tit bit of information or something which says, yes, we could do that differently.’
Your Practice: adapting to survive day 2: dr nav Chana
Dr Chana is postgraduate Dean of GP and Community based Education at the London Deanery and vice chair of the National Association of Primary Care responsible for primary care leadership development and developing innovation in service design. He is senior medical partner at Cricket Green Medical Practice in Mitcham, Surrey which has been a training practice and undergraduate hub for St George’s University of London for many years. Nav has contributed to the international development of primary care in countries such as Egypt, as one of the International Development Advisers to the Egyptian Family Medicine Fellowship.
‘For decades the potential for general practice to have a positive impact on chronic ill health has been recognised. Now, with three quarters of the NHS’s budget resting with clinical commissioning groups and the general practices they represent, general practice has never been in such an influential position to impact on the long-term health of their practice populations.’
delegate passes are £399. register at
www.healthpluscare.co.uk/cc or contact the delegate team on [email protected]
or 0207 348 4906 to find out about the commercial
delegate pass offer.
7
rt hon Paul burstow dr Mike dixon richard Gleavert hon stephen
dorrell MPdr agnelo
fernandesdr helen dickinson
Prof Caroline Glendinning
nick Cartmell Prof Malcolm Grantdr Peter devlindr nav Chana Vivien Cooper
dr avnish Goyal dr Jagan John dr aalia khandr stephen kellProf andrew
kerslakeProf steve Iliffe dr James kingslandMartin Green dr Peter kinseyroger hymasdr dominic harrison dame barbara hakin
dr richard Vautreyros Trinick dr Guy Turnbull bridgett warr Cedric frederickdr Jill rasmussen dr Peter swinyardandrea sutcliffebob seniordr stephen richards eve richardson dr helen sanderson
ConferenCe sPeakers InClude
dr Charles alessi dr amit bhargavahelen allen andrew azzopardirt hon andy burnham MP
Prof alistiar burnsdr david bennett
damon Palmerdr Phil MooreCatherine Murray-
howardsir robert naylor dr david Paynton oliver Pritchardsarah Mitchelldr Martin Mcshanealastair Mclellan
rt hon norman lamb MP
dr Gillian leng dr Glen Mason
delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on [email protected] or 0207 348 4906 to find out about the commercial delegate pass offer.
Ten things you need to know about Commissioning show 2013
The Commissioning Show is the largest national event for clinical commissioning and attracts the notoriously hard to reach senior primary care professionals. We work with delegates all year round to ensure the conference delivers the content they need, delivered by the speakers they want to hear, making the event the diary highlight of the year.
To find out more about exhibiting and reaching this sought after audience please contact lee davies on: Tel: + 44 (0)207 348 5278 e: [email protected]
1. Because The Commissioning Show was sold out by April, we’ve had to create more stands.
2. The Commissioning Show expects 4,000 healthcare professionals over the two days.
3. 58% of CCGs have already registered to attend, view the CCGs represented inside.
4. 30% of those that are registered are GPs, view the delegates sample list inside.
5. The Commissioning Show will run alongside: The Integrated Health Conference, The Residential Care and Home Care Shows which will attract over 2,000 senior social care leaders.
6. The Commissioning Show has been developed with its partners and industry experts including; the NHS Clinical Commissioners, NAPC, NHS Alliance, FDA, NHS England and HSJ to deliver a first class programme with 10 streams of content.
7. Commissioning Show keynotes include: Rt Hon Norman Lamb, Rt Hon Stephen Dorrell, Rt Hon Andy Burnham, Prof Malcolm Grant, Dame Barbara Hakin, Dr Charles Alessi, Dr Michael Dixon, and Dr Clare Gerada.
8. The Commissioning Show offers 9 hours of face-to-face time with delegates, featuring three dedicated networking sessions in the morning and three in the afternoon, which means you will have the time and opportunity to do business with this influential audience.
9. Whether you are looking to build brand recognition, develop new relationships or have quality conversations with existing contacts we can offer a range of tried and tested awareness opportunities to meet your objectives. We have different options to cater for most marketing budget.
10. Delegates gain up to 30 CPD points from attending
8
house of the future ZoneHft, a leading national charity that supports people with learning disabilities across England, will be bringing their Smart House, ‘the House Of The Future’, to the Health+Care event. Delegates will be able to see and interact with up to date technology and gadgets which can be used to enhance independence and safety.
Hft is a leading provider of what it now calls Personalised Technology, to support the independence and safety of people with learning disabilities. They found that the best way to introduce people to the wealth of technology available was to allow them to interact with it directly.
They built the Hft Smart House – a purpose built ‘mock flat’ which is packed full of devices, from a finger print lock on the front door through to a talking fridge, that show how technology can be used in the home. Hft’s Personalised Technology team works closely with the people they support to find the right technology that works for each individual. The team will be on hand at the Health+Care event to talk to delegates and answer any questions they may have.
Technology is part of everyone’s life. More and more, it is used to support people to be independent and safe, both in and out of their home.
Although Hft’s house was created for people with learning disabilities, much of the technology showcased in the house can be used to support anyone who needs assistance in their own home. This includes other vulnerable groups such as the elderly, people with dementia and people with physical disabilities.
regional networking sessions
Delegates will have the opportunity to network with other professionals of their locality and make connections of those they know and add wanted connections. Delegates will be able to book sessions through our Connect platform.
neTworkInG TIMeTable Delivered in partnership with:
TIMe daY 1 daY 2
10.00 - 11.00 South East Coast South East Coast Repeat
11.00 - 12.00 London Thames Valley
12.00 - 13.00 North East, north Cumbria, and the Hambleton & Richmondshire districts of North Yorks
Yorkshire & The Humber
13.00 - 14.00 Greater Manchester, Lancashire and south Cumbria
East Midlands
14.00 - 15.00 Cheshire & Mersey Wessex
15.00-16.00 West Midlands South West
16.00-17.00 East of England London Repeat
exPandInG Your knowledGe and ConTaCTs Delegates will have access to Health+Care conference streams and networking opportunities with thousands of social care and local authority professionals
Technology Trail
The planning and delivery of healthcare is being transformed through the use of new technologies, including telehealth. Follow the Technology Trail and meet the experts showcasing the latest technological innovations and find out how they are being used by commissioners and health care professionals, providers and patients to improve quality and outcomes and to share knowledge.
development labsGetting best value from commissioning supportJoin The Commissioning show’s development lab and help shape the future commissioning support The Commissioning Show is a gathering place for great thinkers and doers - the CCGs who are making change happen at the front line. This year The Commissioning Show has joined forces with The Experience Led Commissioning™ (ELC™) Programme team to conceptualise and deliver an innovative ‘conference conversation’ that builds on this fact. NHS England is working with us to run our first ever Development Lab on 12 June from 10 - 13.30 to answer the question:What needs to happen so that CCGs get best value from commissioning support services? This workshop will bring together front line CCG and CSU managers and clinicians with policy leads from NHS England and the commissioning support community to work together and define a vision of success to ac hieve best value from commissioning support. We have 12 places at this event for CCGs who want to contribute and shape this agenda. Places will be awarded on a strictly first come, first served basis and are already filling up. To be considered for the labs, email [email protected] or call 0207 348 4906 to submit your details for consideration.
whaT’s on?
> ADL Smartcare > Advanced Health and Care > Apollo Medical Systems > Appello > Ascribe > Black Pear Software > BOC Healthcare > Bosch > Brother UK > Browne Jacobson LLP > CACI > Care Monitoring 2000 > Clarity Informatics > CPRD > Crescendo Systems > DAC Beachcroft > Daisy Surgery Line > Dr Foster Intelligence > Elephant Kiosks > Experian > EziTracker > FDB > Harris Healthcare > Healthstats Technologies (UK) Limited > Hft > Infermed Ltd > INPS > INRstar > Integrated Care 24 > Ipsen > IQ Medical > iSpy Digital > Jayex Technology Ltd
> Mckesson – Liquid Logic > MedeAnalytics > Medequip > My Life Personalisation Portal > NHS e-Referral Service > NHS improving Quality > Open Objects > Opus Business Systems > Patient Access > PCTI (Docman) > Pivotell > Pulse Informatics > QC Supplies > Railex Systems Ltd > Red Embedded Systems > Robotik Technology > Servier UK > Simplicare > Sollis > Speech Processing Solutions UK Ltd > Strata Health UK Ltd > Telehealth Solutions > The Community Gateway CIC > Totally Health Ltd > TPP > Tunstall Healthcare (UK) Ltd > United Health > Vantage Diagnostics > Venn Group > Verto > Voice Connect Ltd > Yecco
National Commissioning Board CCGs
PracticeManagers
Social CareDirectors
Social CareDirectors
Social CareDirectors
Providers
GPs
CSS DOH
DOH Public Health
Councillors
Associations
ProvidersProviders
CommissionersCommissioners
SuppliersSuppliers
have a cuppa on us in the leaders loungeThe leaders lounge provides an informal environment to meet your peers,
get some refreshments, check your day planner or have a meeting.
delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on [email protected] or
0207 348 4906 to find out about the commercial delegate pass offer.
SPONSORED BY:
9
New for the 2013 Commissioning Show is The Commissioning Innovation Pavilion, a unique resource for the 211 CCGs to get a complete and up-to-date view of all that’s going on in the fast growing commissioning support industry.
In the past year, NHS England has been investing heavily in the establishment of the 18 regional commissioning support units and the Show will be the first opportunity for these brand new organisations to showcase their services at one single, inclusive, national event.Already, 12 CSUs have signed up to be present and it’s possible that all could be there on opening day.
The Pavilion is the centrepiece of a dedicated ‘Show within a show’ focusing entirely on commissioning support. It will have its own two day conference stream packed with tips and advice for delegates from the participating CSUs who will be presenting a range of unique, tailored, case studies. The programme will cover all components of the commissioning cycle familiar to CCGs, including themes such as improving contracting effectiveness, business analytics, care pathway design and patient and public engagement.
The commissioning support market is estimated to be worth £650 million a year and the Innovation Pavilion will give attendees the chance to discover the latest services and applications emerging from CSUs to help them improve their local commissioning effectiveness. All CSUs have been hard at work developing their product range and are expected to be launching a range of new innovations at the Show. These will cover a spectrum of service offerings from entire end-to-end solutions through shared service programmes to bespoke commissioning solutions.
Delegates will be able to get more detailed insights from visiting the CSU stands. Commissioning Support Units will be bringing their experts to the Show who will be available for consultations throughout the two day programme. Plenty of space has been set aside in and around the Pavilion for CCG representatives who want to have more in-depth conversations about their future procurement plans. The participating CSUs will provide details of how appointments can be scheduled with their senior management throughout the event.
The first CSU to register for the Show was Commissioning Support South. Its Managing Director, Keith Douglas told us, ‘When I was approached by the organisers, I jumped at the chance for my team to participate at the Show. We’ve got so much to tell about the exciting programmes we have been developing. Getting to visit 211 CCGs isn’t practical. Now we have the possibility that they will come to us. They’ll be very welcome at our stand.’
Event organiser, Ralph Collett echoes Keith’s remarks. ‘We’re delighted by the response we’ve had from so many CSUs and we’re looking forward to putting on a first class show and conference for them and the hundreds of CCG management and staff
Commissioning Innovation Pavilionwho have already signed up to be with us at ExCeL. We think that the Pavilion will create its own unique buzz at what we know already will be the biggest commissioning event ever to happen in the UK.’
You can keep up to date with breaking news on the Show website: www.healthpluscare.co.uk
There you will find more information about exhibitors and the full conference programme. There’s still time to register additional CCG staff who would benefit from attending the Show.
Copyright ©2013 Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc., Whitehouse Station, NJ, USA. All Rights Reserved.
04-14 CORP-1080714-0000 Date of preparation: April 2013
Not just healthcare.
MSD, in partnership with Closer Still Medical, would like to welcome delegates to the Regional Networking Zone; a space set aside at the conference for primary, health and social care professionals to network and share experiences, knowledge and ideas. Visit the conference website to book your networking slot or drop by the Zone during the conference.
At MSD, we believe the most important thing we make is a difference. We provide people all around the globe with innovative prescription medicines, vaccines, and consumer care and animal health products. We also believe our responsibility includes making sure that our products reach people who need them. We continue on our journey to redefine ourselves to bring more hope to more people around the world.
See all we’re doing at msd-uk.co.uk.
CORP-1080714-0000 Humancare Ad 2013.indd 1 19/04/2013 12:41
10
MeeT More Than 300 ProVIders on The larGesT sourCInG floor for PrIMarY CareexhIbITor lIsT
• Clinical Commissioning Group Board Members
• Commissioning Support Units• National Commissioning Board
representatives• Regional Commissioners• Health and Wellbeing Board Members• Directors of Adult Social Care
• Councillors• Government bodies and associations• Clinicians• Directors of provider organisations• Third sector providers• Procurement Leads• GPs• Practice Managers
• Government bodies and associations• Health sector charities• Secondary care directors• Residential care provider CEOs & CFOs• Local Authority Care commissioners &
Social care directors• Senior domiciliary care managers
neTwork wITh The larGesT GaTherInG of senIor ProfessIonals In PrIMarY and soCIal Care
> A & D Instruments Ltd > A Menarini Farmaceutica
Inteznazionale Srl > Abbott Healthcare Products Ltd > Accountants on Demand Ltd > Action for Blind People > Acumag Ltd > Advance > Advanced Health & Care Ltd > Aerocrine > Age UK > Aidapt Bathrooms > Air Products Healthcare > Alert Group 24 > Alk Abelló Ltd > Alliance Pharmaceuticals Ltd > Alzheimer’s Society > Apollo Medical Systems Ltd > Appello > Army Medical Services - British Army > Ascribe Ltd > Assistive Partner Ltd > Assura Group Ltd > Attain Commissioning Services Ltd > Aurora Healthcare Communications > Avante Partnership > Aventis Pharma Ltd > Bayer Plc > BES Rehab Ltd > BHR Pharmaceuticals Ltd > BHTA > Biogen Idec Ltd > Black Pear Software Ltd > Blatchford Clinical Services > BOC Ltd > Boehringer Ingelheim Ltd > Boots Pharmacy Care Services > Boots UK Ltd > Bosch Healthcare GmbH > Bristol-Myer Squibb UK > British Diabetes Association > British Heart Foundation > British Red Cross > Broome of Wellington > Brother (UK) Ltd > Browne Jacobson LLP > BUPA Home Healthcare > CACI > Cambridge Cognition > Capita Group Plc > Carbon Colour > Care Monitoring 2000 > Care Quality Commission > Careblox > Careworks > Caring Times / Journal of Dementia > Cherith Simmons > Chiesi Ltd > Chobani > City University London > Clarity Informatics > CMM > Codegate Ltd > Connect 2 Care > Contented Dementia Trust > CRB Disclosure Services > Crescendo Systems Ltd > DAC Beachcroft > Dallas Burston Ashbourne Ltd > Dr Foster > Elephant Kiosks Ltd > ELLE Training > English Community Care Association > Esaote > Essex Cares LTD > Evergood Associates > Experian Plc > Ezitracker Care Management > Family Doctor Association > Family Doctor Publications > First DataBank Europe Ltd > Freeth Cartwright LLP > Gingernut Creative > GlaxoSmithKline UK Ltd > GlucoRX > GP Care UK Ltd > GP Magazine > GP Supplies > GP TeamNet Limited > GreyMatters Healthcare Ltd > Harris Healthcare Ltd > Haven Health Properties Ltd > Health and Care Professions Council > Health and Social Care Information
Centre > Health Diagnostics Ltd > Health Protection Agency > Health Service Journal > Health-Connection > Health&Social eCare Solutions
> Healthcare At Home Ltd > Healthcare Commissioning Services > Healthcare Financial Management
Association > Healthcare Monitors UK > HealthStats Technologies (UK)
Limited > Henry Schein Medical > Hft House of the Future > Hft Stand > Hill Dickinson > Home Digital Ltd > HUR Health + Fitness Equipment > IE Design Consultancy Ltd > Impey > InferMed Ltd > INPS Ltd > Invicta Telecare > Ipsen Ltd > IQ Medical > iSpy Digital Limited > Jayex Technology Limited > Johnson & Johnson > Keeler Ltd > Kent and Medway Commissioning
Support > Ladder To The Moon > Langham GE > Learning at Work > Livability > Lundbeck Ltd > Map of Medicine > Marie Curie Cancer Care > Marie Stopes International > mcch > McKesson UK > MDDUS > Mead Johnson Nutrition Ltd > Mears Group > Med-Co > MedeAnalytics International Ltd > Medequip > Medicines Management Solutions Ltd > Medihome Ltd > Mednet Consult Ltd > Membership Engagement Services > Membership Engagement Services > Menarini Diagnostics Ltd > Merck Serono Ltd > Merck Sharp & Dohme Limited > Microtest Ltd > Millbrook Healthcare > Mode Medical Recruitment LLP > Monitor > Morgan Cole LLP > Mount International Ultrasound
Services > Multimedia International Services > MyLife Personalisation Portal > Mytime Active > National Institute for Clinical
Excellence > National Services for Health
Improvement > NECS - North of England
Commissioning Support > Network Europe Group > NHiS > NHS Anglia CSU > NHS Benchmarking Network > NHS Central Southern Commissioning
Support Unit > NHS Improving Quality > NHS Lincolnshire PCT > NHS North Yorkshire and Humber
Commissioning Support Unit > NHS Protect > NHS SHA Library Leads Group > NHS Somerset > NHS West & South Yorkshire CSU > NICE > Niko Projects > North and East London
Commissioning Support Unit > Nottingham Rehab Supplies > Novacor (UK) Ltd > Novo Nordisk Ltd > Nutricia Ltd > Oakhouse Foods > Odyssey and Pathfinder RF > Omtia-Med Ltd > Open Objects Software > Optalis > Opus Business Systems > Ordnance Survey > P&S LLP > Pain Management Solutions Ltd > Parkinson’s UK > Pathways2Wellbeing Ltd > Patient Access Ltd > Patient Opinion Ltd
> Paul Hartmann Ltd > Paying for Care > PCTI (Docman) > Performance Finance Ltd > Pfizer Ltd > Physiological Measurements Ltd > Pivotell > PKF Accountants and Business
Advisors > Practice Services UK Ltd > Primary Care Today > Primary Care Training Centre Ltd > Procure Health Ltd > Prostate Cancer UK > Prostrakan Ltd > Pulse Informatics Ltd > QA Plus Ltd > QC Supplies Ltd > Radian Support > Railex Projects Ltd > Red Embedded Systems Ltd > Rescon > Robotik Technology > Roche Diagnostics > Royal College of Psychiatrists > Royal College of Speech & Language
Therapists > Servier Ltd > Shahul Ayden & Co Ltd > Share Care Ltd > Simple Stuff Works > Simplicare > Sitekit Commissioning > Slimming World > Sollis Ltd > South London Commissioning
Support Unit > Speaker Processing Solutions UK
Limited > Special Orthotic Services > Specsavers Hearcare Group Ltd > Strata Health UK Ltd > Stroke Association > Sullivan Cuff Software Limited > Supporting Public Health > SUPRA UK > Symmetrikit Postural Care > Systagenix Ltd > TAG Medical Ltd > Tanita Europe B.V > TBC Specialist Conversions > Telehealth Solutions Ltd > Terrence Higgins Trust > Teva UK Ltd > The Association of Speech and
Language Therapits in Independent Practice
> The Bobath Centre for Children with Cerebral Palsy
> The Care Professionals Benevolent Fund
> The Clinical Practice Research Datalink Group
> The Community Gateway > The Complete Group > The Disabilities Trust > The Grey Matter Group / CIS
Assessment > The Guardian > The Hesley Group > The Open University > The Publishing House (UK) Ltd > Thornton and Ross Derma > Tillotts Pharma UK Ltd > Timesco Healthcare Ltd > TMI Systems Ltd > Totally Health Ltd > TPP > Trinity Independent Living > Tunstall Healthcare (UK) Ltd > uCheck > UKHCA > Unique Training Solutions Ltd > Uniscan Ltd > United Health > University Hospital of Leicester NHS
Trust > Vantage Diagnostics Ltd > Venn Group Plc > Vision Call > Voice Connect Ltd > Weight Concern > Weight Watchers Ltd > Wesleyan > WG Consulting (Healthcare) Ltd > Wiggly-Amps Ltd > Wrigley Foster Media Direct Ltd > WRVS > Yecco > YPSOMED UK
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NHS CC
NHS England
NHSe-Referral
Service
Chiesi
Novo Nordisk
GP Care UK Ltd
Bobath
Bayer
Strata Health
Health ConnectionParkinsons
ELLETraining
ECCA
Q383
HUR
Visioncall
Avante Partnership
Sharecare
Rad andSupport
Lundbeck
Odyssey& Pathfinder
RFThe
Guardian
Medequip AssistiveTechnology
CDT
TBC Specialist Conversions
CaringUK
The HesleyGroup
NikoProjects
Freeth Cartwright
TheSkills
Network
RoboticTechnology
Paying for Care
mcch
Airwave
Q302
Connect2 Care
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Q14
Q16 Q17
Q15
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P14
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Boots
ImpeyShowers
CareProfessionals
BenevolentFund
CareMonitoring2000
Browne Jacobson
HealthcareMonitors
Mead JohnsonNutrition
Grey MatterGroup
CodegateUniqueTrainingSolutions
Monitor
British Red Cross
Tanita NICEM48
Hartmann
HCPC
The OpenUniversity
iSpyDigital
TrinityIndependentLiving
SystagenixDiabetes UKNHS North ofTyne InformationServices
TimescoHealthcareLtd
Biogen Idec
PSUK
RCSLTAlliancePhamaceuticals Carbon ColourMode Medical
Recruitment LLP
RocheDiagnostics
BoehringerIngelhelm
NHiSJayexPainManagementSolutions
NHSBenchmarkingNetwork
HenrySchein
Medical
CQC
Ascribe
KeelerALK
Abello
TMI SUPRA UK Ltd
Dementia Journal Caring Times
Pivotell
LTTraining
OpusSurgery
Solutions
AssuraGroup
NRSHealthcare
VoiceConnect Ltd
Acumag
Bosch
Johnson and Johnson
Novacor
TheCommunity
Network
UnitedHealth
AirProducts
CrescendoSystems
Bupa
Healthcareat Home
NHS England
Bristol-MyersSquibb
HealthDiagnostics
StrokeAssociation
Experian MedicalSupermarket
MednetConsult
MedicineManagement
Solutions
WeightWatchers
Boots
Brother
MedeAnalytics
TillottsPharma GSK
OrdinanceSurvey
NHSSolutions
Black PearSoftware
Alzheimer’sSociety
FinegreenAssociates
ElephantKiosks
MytimeActive andMytimeHealth
T+RDermaServier
WG Group
Aerocrine
HavenHealthProperties
MembershipEngagement Services& Electoral Reform
INRstar DACBeachcroft
Ipsen
MarieCurie
Tunstall
CherithSimmons
Learning &Development
PanasonicHealthcareEurope
BHRPharmaceuticals
HillDickinson
Wesleyan
Appello GreyMattersHealthcare
NappPharmaceuticals
SlimmingWorld
Brain InjuryRehabilitation Trust
Dallas BurstonAshbourne
NHSI
GPSupplies
ProstrakanPrimaryCareTrainingCentre
BOC
PatientAccess
Kent andMedway
North Yorkshireand Humber
Cheshire andMerseyside
CentralSouthern
North and EastLondon CSU
QC Supplies
SouthLondon
HealthcareCommissioningServices
The CommissioningCommunity
IQMedical
ApolloMedicalSystems
Red EmbeddedSolutions
Pathways2wellbeing
Dr locums
Omnia-Med
Docman
MicrotestThe NHS InformationCentre for Health andSocial Care
Wiggly-Amps
Broomwell Healthcare FinancialManagement Association
Mount InternationalUltrasound Services
PhysiologicalMeasurements Ltd
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Products
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The FamilyDoctor
Association
icaremedical UK
CityUniversity
TotallyHealth Ltd
Fontus HealthHealthstatsTechnologies (UK)
MDDUS
TerrenceHiggins Trust
Teva UK Sollis
British HeartFoundation
ClarityInformatics
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Marie Stopes
Pulse Informatics
Weight Concern
BDO LLP
RailexProjects Ltd
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G63
G60
VennGroup
TCI
Army MedicalServices
British Army
Q55Livability
Ladder to the Moon
E29
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AttainCommissioningServices
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sponsored by
44
2.5
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JJ20
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MM20
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BH7
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BH10
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MM30 MM32
MM34 MM36
BH5 BH6
MM12 MM14
MM24
BHTA
AidaptBathrooms
Special OrthoticServices
Simple StuffWorks
SymmetrikitPostural Care
UniscanLtd
Chemex
AssistivePartner Ltd
BESRehab Ltd
LanghamGE
BlatchfordClinical Services
M72Ezitracker CareManagement
NB Medical Education
EvergoodAssociates
Micro caretechnologies
Almirall
Nutricia
MylifeDiabetes
P18HealthcareFinancialManagementAssociation
Learningat Work
DWP PIP
JJ65 JJ66Social
KineticGingernut
Creative
K60Daisy
SurgeryLine
E11
E13
G28
12
K61
Rescon
MM22
MM23
P17
P27
CSU Pavilion
E81 E82 E83 E84
CSU Meeting Rooms
CommissioningSupport South NHS
SouthCSU
Best West
NHS AngliaCommissioningSupport Unit
GreaterEast
Midlands
4
Standex Systems
Sales contact: Lee Davies – 0207 348 5278, [email protected]
For 2013, Commissioning, the national exhibitionand conferencefor healthcare commissioners connects with 3 new shows - Integrated Care, Home Care and Residential Care- to become part of Health+Care.
There is a pressing need for health and care professionals to integrate their services and align their thinking to provide more for patients with less money. For the first time, Health+Care will bring all the stakeholders together from all around the country to network, share practical advice, uncover real solutions and engage with the providers who will help them deliver change. For more information please contact the sales team on 0207 348 5254.
n Commissioningn Integrated Caren Home Care Shown Residential Care Shown Stand position available
part of
Space: £409 +vat (per sqm) / Shell: £429 +vat (per sqm)
11
MeeT More Than 300 ProVIders on The larGesT sourCInG floor for PrIMarY Care
InTeresTed In exhIbITInG?
stands are available for less than £1,716 with free additional promotional activity included for stands booked today space: £409+VaT / m2 shell: £429+VaT / m2
Call the team on +44 (0) 207348 5261 or reserve a stand by emailing [email protected]
LEADERSLOUNGE
BHTA PAVILION
CATERING
CATERING CATERING
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GPTeamNet PerformanceFinance Ltd
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Long TermConditions
Your Practice:Adapting
to survive CommissioningSupport Services
ProductivityThrough
Technology
House of the Future
Home CareSeizing the
Opportunity
Progress inPersonalisation
Rising to theDementiaChallenge
CATERING
CA
TE
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ResidentialCare
Taking Careof Business
Health+CareConference
Integrated CareInsights
TPP
NHS CC
NHS England
NHSe-Referral
Service
Chiesi
Novo Nordisk
GP Care UK Ltd
Bobath
Bayer
Strata Health
Health ConnectionParkinsons
ELLETraining
ECCA
Q383
HUR
Visioncall
Avante Partnership
Sharecare
Rad andSupport
Lundbeck
Odyssey& Pathfinder
RFThe
Guardian
Medequip AssistiveTechnology
CDT
TBC Specialist Conversions
CaringUK
The HesleyGroup
NikoProjects
Freeth Cartwright
TheSkills
Network
RoboticTechnology
Paying for Care
mcch
Airwave
Q302
Connect2 Care
Q10
Q14
Q16 Q17
Q15
55
5
4
4 1
P10
P14
P15
3 2
4
6
5
5
3
3
2
Simplicare Integrated Care 24
Boots
ImpeyShowers
CareProfessionals
BenevolentFund
CareMonitoring2000
Browne Jacobson
HealthcareMonitors
Mead JohnsonNutrition
Grey MatterGroup
CodegateUniqueTrainingSolutions
Monitor
British Red Cross
Tanita NICEM48
Hartmann
HCPC
The OpenUniversity
iSpyDigital
TrinityIndependentLiving
SystagenixDiabetes UKNHS North ofTyne InformationServices
TimescoHealthcareLtd
Biogen Idec
PSUK
RCSLTAlliancePhamaceuticals Carbon ColourMode Medical
Recruitment LLP
RocheDiagnostics
BoehringerIngelhelm
NHiSJayexPainManagementSolutions
NHSBenchmarkingNetwork
HenrySchein
Medical
CQC
Ascribe
KeelerALK
Abello
TMI SUPRA UK Ltd
Dementia Journal Caring Times
Pivotell
LTTraining
OpusSurgery
Solutions
AssuraGroup
NRSHealthcare
VoiceConnect Ltd
Acumag
Bosch
Johnson and Johnson
Novacor
TheCommunity
Network
UnitedHealth
AirProducts
CrescendoSystems
Bupa
Healthcareat Home
NHS England
Bristol-MyersSquibb
HealthDiagnostics
StrokeAssociation
Experian MedicalSupermarket
MednetConsult
MedicineManagement
Solutions
WeightWatchers
Boots
Brother
MedeAnalytics
TillottsPharma GSK
OrdinanceSurvey
NHSSolutions
Black PearSoftware
Alzheimer’sSociety
FinegreenAssociates
ElephantKiosks
MytimeActive andMytimeHealth
T+RDermaServier
WG Group
Aerocrine
HavenHealthProperties
MembershipEngagement Services& Electoral Reform
INRstar DACBeachcroft
Ipsen
MarieCurie
Tunstall
CherithSimmons
Learning &Development
PanasonicHealthcareEurope
BHRPharmaceuticals
HillDickinson
Wesleyan
Appello GreyMattersHealthcare
NappPharmaceuticals
SlimmingWorld
Brain InjuryRehabilitation Trust
Dallas BurstonAshbourne
NHSI
GPSupplies
ProstrakanPrimaryCareTrainingCentre
BOC
PatientAccess
Kent andMedway
North Yorkshireand Humber
Cheshire andMerseyside
CentralSouthern
North and EastLondon CSU
QC Supplies
SouthLondon
HealthcareCommissioningServices
The CommissioningCommunity
IQMedical
ApolloMedicalSystems
Red EmbeddedSolutions
Pathways2wellbeing
Dr locums
Omnia-Med
Docman
MicrotestThe NHS InformationCentre for Health andSocial Care
Wiggly-Amps
Broomwell Healthcare FinancialManagement Association
Mount InternationalUltrasound Services
PhysiologicalMeasurements Ltd
3
3
E10
E12
E20
E30 E34
E35E33
E31
E40 E42
E50
E58
E38
G27
E26 E28
3 3
6
3
3
3
66
3 33
3
2
3
4
3 3
3
4 2
3
9
E253
E24
EMIS
SpecsaversHearingCentres
MreckSerono
Sanofi
A&D Medical Medihome Ltd VantageDiagnostics
TAGmedical
NHS Protect
DesmondNHS CPRD
HealthProtection
Agency
AbbottHealthcare
Products
ProstateCancer UK
The FamilyDoctor
Association
icaremedical UK
CityUniversity
TotallyHealth Ltd
Fontus HealthHealthstatsTechnologies (UK)
MDDUS
TerrenceHiggins Trust
Teva UK Sollis
British HeartFoundation
ClarityInformatics
Patient Opinion
ENTRANCE ®ISTRATION
ENTRANCE ®ISTRATION
INT
EG
RA
TE
DC
AR
ER
ESI
DE
NT
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CA
RE
CO
MM
ISSI
ON
ING
HO
ME
CA
RE
TelehealthSolutions
ASLTIP
Med Co
Health&Socialecare solutions
CACI
UKHCA
MylifePersonalisationPortal
Optalis
HftThe Community
Gateway CIC /ADL Smartcare
3
2
Mears Group
Essex Cares
N6Age UK
OakhouseFoods
K10 K12 N10
F31
F33
F35
F40 F42
F50
F53 F52
E61 F60
E63 F62
3
3
2
4
2
3
E55
F46
K54 K56
3 3
3
3
F44
H8
H11 H10
ThePartnerships
Loungesponsored by
Map ofMedicine
AdvancedHealth &
Care
K50 K52
12
Dr FosterIE DesignEsaote
MGP
3
3
F12
F14
F13
F62F63
F64
2
2
2
2
2
Royal Collegeof Psychiatrists
Marie Stopes
Pulse Informatics
Weight Concern
BDO LLP
RailexProjects Ltd
G65
G66Speech ProcessingSolutions
G63
G60
VennGroup
TCI
Army MedicalServices
British Army
Q55Livability
Ladder to the Moon
E29
CATERING
SEATING
AttainCommissioningServices
TheRegional
NetworkingZone
sponsored by
44
2.5
2
2
2.5
2 2
2 2
2 2
4
2 2
4
N60
N66N62
2 416
Yecco
InvictaTelecare
2
Menarini3
3
3
3
F6
F7Menarin
Diagnostics
M64
M66
2
2
The Complete Group
Advance
OspreyDeepclean Chobani
uCheck
Family DoctorPublications
2.5
2.5
3
2.5
2.5
JJ10
JJ15
JJ19
JJ20
JJ40
JJ45
JJ41 JJ42
JJ50
JJ60
20
JJ46
3HSJ
GPMagazine
PrimaryCare
Today
QAPlus
NHSKnowledge
3
3
NHS ClinicalCommissioners
9
JJ70
JJ77 JJ76
JJ72 JJ74
JJ758
P16McKesson
Open Objects
4
15
6
6
6
1.5
4
6
10
12
12
2
3
6
6
Q46
N45
N46
CMM
Infermed
MM10
MM16
MM20
BH1 BH2
BH3 BH4
BH7
BH9
BH8
BH10
MM29
MM30 MM32
MM34 MM36
BH5 BH6
MM12 MM14
MM24
BHTA
AidaptBathrooms
Special OrthoticServices
Simple StuffWorks
SymmetrikitPostural Care
UniscanLtd
Chemex
AssistivePartner Ltd
BESRehab Ltd
LanghamGE
BlatchfordClinical Services
M72Ezitracker CareManagement
NB Medical Education
EvergoodAssociates
Micro caretechnologies
Almirall
Nutricia
MylifeDiabetes
P18HealthcareFinancialManagementAssociation
Learningat Work
DWP PIP
JJ65 JJ66Social
KineticGingernut
Creative
K60Daisy
SurgeryLine
E11
E13
G28
12
K61
Rescon
MM22
MM23
P17
P27
CSU Pavilion
E81 E82 E83 E84
CSU Meeting Rooms
CommissioningSupport South NHS
SouthCSU
Best West
NHS AngliaCommissioningSupport Unit
GreaterEast
Midlands
4
Standex Systems
Sales contact: Lee Davies – 0207 348 5278, [email protected]
For 2013, Commissioning, the national exhibitionand conferencefor healthcare commissioners connects with 3 new shows - Integrated Care, Home Care and Residential Care- to become part of Health+Care.
There is a pressing need for health and care professionals to integrate their services and align their thinking to provide more for patients with less money. For the first time, Health+Care will bring all the stakeholders together from all around the country to network, share practical advice, uncover real solutions and engage with the providers who will help them deliver change. For more information please contact the sales team on 0207 348 5254.
n Commissioningn Integrated Caren Home Care Shown Residential Care Shown Stand position available
part of
Space: £409 +vat (per sqm) / Shell: £429 +vat (per sqm)delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on
[email protected] or 0207 348 4906 to find out about the commercial delegate pass offer.
12
Ten ToP TIPs for sTress-free ProCureMenT
3MIllIon lIVes: enablInG ChanGe To benefIT PaTIenTs
‘The Art of the Possible - NHS IT’Gary Shuckford, EMIS Director of Strategic ResearchCommissioning Show, 12 June at 11am
Meet the team at stand F12
In the new NHS landscape, public procurement obligations are something that is going to be at the forefront of the minds of all NHS commissioners. In particular, there are lots of things that could trip commissioners up in the new NHS (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013 (the ‘Patient Choice Regs’) which came into force on April 1. Here Peter Ware, partner and Head of the Government and Infrastructure Team at Browne Jacobson LLP, gives his top tips for avoiding some of the common pitfalls.
1. The pre-procurement planning phase is the most important part of the whole process. Get all your ducks in a row before you start and make sure you fully understand what you are going to market with. Consider also what impact the Public Services (Social Value) Act 2012 may impose at this stage in relation to how you procure and what you procure. All of this will make the process more straight forward and will make it easier to put the contract in place at the end.
2. Expect it to take some time and don’t get frustrated at the process.
3. Invest in a fully resourced team and pick the right people for the job. If it is a large procurement exercise commissioners will need to put the effort into getting
the best results out of it. If the private sector is involved you can be sure they will adequately resource their team and take it extremely seriously.
4. Understand your legal obligations in relation to public procurement generally and in particular the Patient Choice Regs. If the private sector is involved they will almost certainly know their rights and the obligations of commissioners.
5. Understand whether the type of opportunity you are commissioning brings into play the requirements of the European procurement regime. This may require compliance with the requirements of the Public Contract Regulations 2006 as well and advice should be sought from procurement professionals as soon as possible.
6. Send out documents which are clear and can be understood both by you, but more importantly the potential providers. If your documents are not clear you may get poor responses or responses to something you didn’t want in the first place. You will certainly end up with a series of questions and requests for clarifications which could create unnecessary work and hold up the tender process.
7. Ensure you have an audit trail of what decisions have been taken, when and why. You must be able to answer why you are doing the procurement, what you want to get out of it and why you have made decisions about the people you shortlist or award the contract to.
8. Complaints about processes happen but don’t immediately give up if you receive a challenge at any point during the process. Don’t think you have done it all wrong and must start again. Prepare a proportionate response to issues raised. First ask - are the claims made against you true? - often you just need to have confidence in the process that you have gone through. However, if you have made a mistake don’t try and bury it under the carpet - try and address the problem at the time.
9. Fundamentally remember to treat everyone fairly. If you do bidders are much less likely to either wish to or indeed be able to bring a claim against you. Primarily, good public procurement is about open fair and transparent treatment in competition.
10. Book your place at Commissioning 2013 and learn more about the procurement process from the experts.
PeTer ware
olIVer PrIChard
Another legal expert from Browne and Jacobson -Oliver Pritchard, head of commercial health and a partner in the firm, will be joining a panel of experts for a Q&A session on everyday legal, HR and financial dilemmas faced by general practice. The 30 minute session is taking place in the ‘Your Practice: adapting to survive stream’ at 2pm on June13.
Clinicians see telehealth and telecare like Marmite – they either love it or hate it, according to Angela Single, Chairperson for Industry in the UK’s 3 Million Lives Programme.
But, she hastens to add, thanks to the 3million lives campaign many are gaining a better understanding of what can be achieved with the new technology.
The Department of Health campaign was launched in 2012 to extend the reach of telehealth and telecare to improve the lives of people with
long term conditions and social care needs.The campaign was formed on the back of the publication in the BMJ of the findings of the Whole Systems Demonstrator (WSD) – the largest randomised control trial for telecare and telehealth in the world. This trial found that using telehealth reduces unplanned and emergency admissions, leads to fewer A&E attendances and reduces mortality. It also found no decrease in quality a life – a major worry for some prior to the WSD trial.
However the researchers also said that the cost of
QALY (quality-adjusted life years) revealed by the WSD programme was an obstacle that needed to be overcome to ensure the positive benefits could be available to the people who could benefit from telehealth services.
Ms Single, BT’s Global Clinical Director on Telehealth and Telecare, says the first year of the campaign has gone very well.
Agreements have been reached to overcome barriers to adoption of telehealth and
telecare and a model has been put together to show commissioners what they should be commissioning to maximise large scale adoption of the service.
For commissioners who are concerned about the QALY issue raised by the BMJ paper Ms Single says they are moving away from the high priced technology used in the WSD model. Now the industry is looking at utilising nurses in monitoring centres and embedding this model in pathways which makes the technology more cost effective. They are also moving away from a capital model where customers have to buy the kit to a revenue pay-as-you go model which is a major change in the way telehealth or telecare could be provided. ‘As an industry we are tweaking the variables to make sure that quality of life and cost effectiveness are there and we have the ability to do that,’ says Ms Single.
The working group has also been talking to the Department of Health about what a tariff should look like for different sectors such as acute or community care.
In its second year the campaign is looking to extend the umbrella of telehealth and telecare to embrace new technologies such as mobile apps.
‘There are some really exciting new developments and the market is responding very quickly and is starting to grow. We have got some new entrants with small and medium businesses introducing innovation which is being fostered and encouraged by the Department of Health. We have also got the academic health networks coming on board and we are thinking about how we can work with them.
‘We are now working out how we can build on what we have achieved and extend this growth,’ says Ms Single.
angela single is chairing the Productivity Through
Technology stream on June 12.
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- collaborating to achieve optimal outcomes in smoking cessation
References:1. Healthy Lives, Healthy People. A tobacco control plan for England. Department of Health, March 2011. 2. The NHS Outcomes Framework, 2013/2014. 3. Tobacco – harm reduction: draft guidance. National Institute for Health and Clinical Excellence (NICE), October 2012.
ADVERTORIAL
One
Unique ID: UK/NI/13-1425a Date of preparation: April 2013
McNeil Products Ltd, makers of NICORETTE® (nicotine) – proud sponsors of the 2013 Commissioning Show
Visit stand H12 to see how can help you achieve optimal outcomes in smoking cessation
Smoking remains the UK’s biggest single preventable cause of disease and premature death.1 As well as the wider societal and financial benefits, tackling smoking is instrumental in meeting NHS Outcomes Framework domains on premature mortality and fulfilling new NICE guidance on tobacco harm reduction.2,3 Like you, McNeil Products Ltd is committed to facing this major healthcare challenge head on.
Establishing high quality smoking cessation services that allow patients to access effective interventions that make every chance the best chance of quitting is vital to achieving optimal outcomes. However, determining and quantifying whether current local commissioning decisions offer the best value for the community can be challenging.
To help you meet this challenge, the smoking cessation experts at McNeil Products Ltd, in collaboration with a team of public health experts and clinical stakeholders, have created VISION: The Value of Investing in Smoking cessation: Impact Outcome, Numbers. VISION is an evidence-based cost model programme that allows both CCGs to closely examine the local smoking cessation spend and ensure services and interventions are evidenced-based, cost-effective, tailored specifically to meet the needs of the local community and achieve targets.
VISION provides real life, local data on healthcare and other costs burdens of smoking, allowing you to directly
quantify the value of smoking cessation interventions. Using VISION can help clinical commissioners of all levels assume an important stake in smoking cessation decision-making, whilst fulfilling key obligations to their patients, wider community and Health and Wellbeing Boards.
To find out more about how VISION can help improve your understanding and decision-making in the area of smoking cessation commissioning, book a demonstration meeting with a representative on Stand H12. To also hear first-hand exactly what VISION can do for you, please join us at the McNeil Products Ltd Master class, One VISION - collaborating to achieve optimal outcomes in smoking cessation on Wednesday, 12th June, 2013 as part of the Your Practice – Adapting to Survive work stream.
“Ultimately, the onus lies with all commissioners to reduce the heavy burden of preventable mortality and harm that smoking carries, and in the current climate, we need to think smarter about allocating resources. That’s why we need to make sure smoking cessation services are high quality, evidence-based and deliver the best solutions for the most cost-effective spend. VISION is an important new tool that can help us recognise and respond to meet these local needs.” – Russ Moody, Senior Public Health Manager, Public Health Plymouth and Emma Croghan, Director, Public Health and Lifestyle Services, North 51 Ltd
VISION is the new innovative, cost model programme from McNeil Products Ltd.
VisionModelAdvertorial repurposed 2 v0.3.indd 1 17/04/2013 16:15
Prof daVId haslaMsTePhen dorrell MP ben PaGe roberT naYlor
‘We will know by 2015 whether the public’s experiences mean the NHS has pulled off this massive gamble’, Ben Page, Chief Executive of Ipsos Mori was quoted as saying in a recent article.
This will be one of the points he raises as part of a high profile three man panel from the world of health, politics and market research to go head to head in a keynote debate on whether CCGs will be able to survive without needing major reorganisation in three years’ time.
Mr Page is a frequent writer and speaker on leadership and performance management and has directed hundreds of surveys examining service delivery, customer care and communications.
Named one of the ‘100 most influential people in the public sector’ by the Guardian, and one of the 50 ‘most influential’ by both Local Government Chronicle and the Health Service Journal, he says he is absolutely committed to ensuring survey research makes a difference for decision makers.
He will be joined on the panel by Professor David Haslam, Chair of the National Institute for Health and Care Excellence and Conservative MP Stephen Dorrell, Chair of the Health Select Committee.
Professor Haslam has been Chair of NICE since April. A practising GP until 2011 he has held many top posts in the healthcare sector with the BMA, the Royal College of General Practitioners, the NHS Modernisation Board, the Academy of Medical Royal Colleges and with national medical education bodies. He has written 13 books and well over a thousand articles for the medical and lay press.
Stephen Dorrell served as both a junior health minister and Health Secretary in the Thatcher government and has been Chair of the Health Select Committee since 2010.
Can The nhs Pull off ThIs ‘MassIVe GaMble’?: fInd ouT aT CoMMIssIonInG 2013
delegate passes are £399. register at
www.healthpluscare.co.uk/cc or contact the delegate team on [email protected]
or 0207 348 4906 to find out about the commercial
delegate pass offer.
roberT naYlor
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The Care Quality Commission is considering appointing a chief inspector of primary care as part of a three year plan to radically change the way it inspects and regulates services.
Proposals for this new layer of regulation for GPs were first announced by the Government in its response to the Francis Inquiry into the Mid Staffordshire NHS Foundation Trust scandal.
Two other new chief inspectors of hospitals and social care are also being created.
The new strategy proposes that bigger, more expert inspection teams will spend longer in hospitals talking to people. They will also oversee performance ratings.
The CQC says in future it will be’ firmly’ on the
side of patients and people who use services.It has also promised to publish better information for the public, helping them to more easily find and understand its reports on care services.
The new inspection regime will scrutinise the things that are most important to people such as: are services safe, effective, caring and well led, and do they respond to people’s needs?
The strategy also says the CQC will use information and evidence more effectively to predict, identify and respond to services that are failing. This includes listening better to people’s views and experience of care and to care staff to hear about their concerns.
The CQC says it will introduce a programme for
failing trusts that makes sure immediate action is taken to protect people and deal with the failure.
CQC Chief Executive David Behan said: ‘People have a right to expect safe, effective, compassionate, high quality care. CQC plays a vital role in making sure that care services meet those expectations.
‘We recognise that quality care cannot be achieved by inspection and regulation alone – that lies with care professionals, clinical staff, providers and those who arrange and fund local services – but we will set a bar below which no provider must fall and a rating which will encourage and drive improvement.
‘In developing our plans for the next three
years we have looked closely at what we do and listened to what others have told us, to make sure we focus on what matters to them. The plans also take account of Robert Francis’s report into the failings at Mid Staffordshire NHS Foundation Trust and the response by the Secretary of State for Health.’
CQC MaY InTroduCe new laYer of reGulaTIon for GPs
find out how to prepare for a CQC inspection in the
Your Practice stream of Commissioning 2013 on June 12.
delegate passes are £399. register at
www.healthpluscare.co.uk/cc or contact the delegate team on [email protected]
or 0207 348 4906 to find out about the commercial
delegate pass offer.
CCGs: The TrIals and TrIbulaTIons of The fIrsT Three weeks
CONTINUED FROm PAGE 1
Mike Dixon, Interim President of NHS Clinical Commissioners and Chair of the NHS Alliance, says probably the biggest problem for both leaders and followers of the clinical commissioning reforms has been time. ‘The day is very packed in general practice - we have the equality framework, reaccreditation, appraisal on an annual basis, the Care Quality Commission coming to practices etc. So GPs and their managers have been very focused on the day job and just keeping the ‘I’s dotted and the ‘T’s crossed and the patients happy and well.’
Julie Wood. Commissioning and Development Director of NHS Clinical Commissioners, says: ‘A key thing on the minds of both clinical and managerial leads has been the need to develop a new relationship fairly early on with NHS England. This has been really important to ensure that they don’t inadvertently trip back into the old way of doing things – that is top down performance management.
‘The other worry has been around the transformational agenda – are they really able to able to get a handle on how they transform care locally for their population, on the QIPP challenges and the co-commissioning work.
‘CCGs have also been concerned to ensure that member practices feel part of the CCG. This new membership model is one of the unique features of CCGs and is something that leaders will want to get right.’
Whatever your trials and tribulations have been in the early days of commissioning come along to Commissioning 2013 and refresh your enthusiasm by talking to the experts, the commissioning leaders and the innovators and network with your colleagues. Commissioning 2013 will deliver a blend of practical advice, real solutions, facilitated learning and networking that clinicians and managers can take back to their day to day roles. Six streams cover a range of key interests and responsibilities.
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Collaboration At Novo Nordisk, we build collaborations to bring greater awareness about diabetes, and to ensure people with diabetes receive the care they deserve. We work as a partner, facilitator and knowledge resource for healthcare professionals, policy-makers and patient organisations to create an environment in which people living with diabetes get the support they need to achieve positive health outcomes.
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UK Public Affairs UK/CC/0413/0037 Date of preparation: April 2013
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The newly rebranded and renamed National
Institute for Health and Care Excellence (NICE)
has begun publishing social care guidance and
quality standards as part of its increased role
and responsibilities introduced by the Health
and Social Care Act.
The aim of the new guidance and standards
is to drive up the quality of social care and to
bridge the gap between health and social care
services.
NICE has already published two quality
standards for social care. One focuses on
helping people with dementia to live well,
while the other looks at improving the health
and wellbeing of looked-after children and
young people. Nine other topics are currently
in the pipeline with the Department of Health
consulting on further topics for consideration.
Professor Gillian Leng, NICE’s Deputy Chief
Executive and Director of Health and Social
Care, said: ‘In our initial portfolio of topics
some cover the transition from health to
social care such as managing medicines in
care homes, things that are at the interface of
health and social care while others are more
social care topics – we have one on domiciliary
care for instance.
Guidance provides evidence-based
recommendations for practitioners and
quality standards are more focused pieces
of work providing around 6 to 10 concise
statements which draw on NICE guidance
and outline high-priority areas in need of
improvement.
‘Ideally the quality standards
recommendations should be measurable but
we are aware that there isn’t an audit culture
in social care in the way that there is in health.
So we are looking to see how that might be
developed in future and what are the things
that commissioners might want to track - as
part of the commissioning process - that
could be routinely measured.
‘Quality standards are seen as being
particularly useful to the commissioning
process to give some clarity on what a good
service might look like. We also hope they
will be useful for the public and service users
too. So if they are selecting what they want to
spend their own money on they’ve got clarity
from NICE on what a good service should
look like and which services are good value for
money,’ says Professor Leng.
Sir Andrew Dillon, NICE Chief Executive, said:
‘April saw many changes to the way healthcare
services are commissioned and how public
health responsibilities are coordinated, but
one of the constants throughout this period
of transition is NICE. We will continue to
deliver evidence-based guidance, standards
and information as before but are pleased
new nICe GuIdanCe and sTandards wIll helP CoMMIssIoners To InTeGraTe healTh and soCIal Care
to officially begin doing so for social care. We
hope this will encourage better integration of
health and social care services to deliver the
best possible standard of care for people.’Prof GIllIan lenG
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If you would like more information, come and visit us at the Commissioning Show 12th & 13th June Stand J63Quote CSN at the stand to enter a free prize draw to win a Kindle Fire.
delegate passes are £399. register at
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Integration has become a buzz-word in healthcare, with the holy grail being that care is joined-up and provided to patients across both care and geographical boundaries. Wayne Parslow,VP EMEA for Harris Healthcare EMEA who will be speaking at the Commissioning Show asks whether we have lost sight of what true integration could look like and how it can be achieved.
The term ‘integration’ is frequently described as ‘removing the invisible divide that has for many years sat between primary, secondary and community care’. Already we are looking at how integration has the potential to redesign care around the needs of patients rather than NHS structures to provide more joined-up, patient-centred and value-based care.
There are limited, but great examples of NHS commissioners and local authorities developing shared plans and budgets and of different sectors collaborating with providers to design coherent, reliable and efficient care pathways. But in order to realise the vision of true integration, healthcare professionals need modern information systems that provide better access to relevant patient information at the point of care, enabling the
provision of the best possible care regardless of the setting.
shifting paper and behaviourThere is a growing acceptance that if a new type of National Health and Social Care Service is to emerge, it can no longer do so on paper. Information will need to be in more than one place at one time, for example, if a clinician needs to access it during an outpatient clinic it may well need to be accessible by a community nurse that evening to support that patient at home.
Yet, past experience has shown that whether it is time constraints or a lack of willingness to adapt to new technology, many clinicians simply do not want to move away from their disparate clinical systems, in which a typical hospital there can be up to 200.
It’s also apparent that few seem willing to give-up the “best of breed” philosophy that underpins their IT strategy. The scepticism around single supplier electronic patient records (EPR) certainly has some validity - by implementing a single EPR there is a risk that ‘digital islands’ may be created whereby all data is ‘held’ in one single inflexible system.
This reluctance can only really be addressed by meeting end users half way and by providing web-based applications that ‘talk to’ all the various systems they currently use, whilst presenting the information to the care-giver on a single screen, whether that be a PC a tablet or a mobile phone.
learning from the mastersThere are many who believe that the NHS could learn from the US Department of Veteran’s Affairs who have long been evolving a Services Oriented Architecture (SOA) to provide integration and interoperability.
Unlike mass replication of data across multiple and separated repositories using HL7 messaging, SOA is an architectural style that links together reusable services that are integrated across the healthcare community to connect clinicians, patients and key partners to systems, services and each other.
This architecture enables IT environments to respond easily to changing requirements, as well as providing flexibility, re-usability, interoperability, scalability and speed.
The other key benefit of SOA is that it paves the way for interagency PROCESS integration rather than just the distribution of shared data. A SOA is a collection of many pluggable services presented in a way that allows clinicians to quickly accomplish tasks with complete information about the patient and condition.
It seems that there is very little use or even understanding of SOA within the NHS and that we appear to trust replication. However, some of the more ambitious and thought-leading trusts are gradually seeing its validity and are beginning to take it seriously as a way forward.
Primary, secondary and far beyondWhile we’re grappling with integration across primary and secondary care, surely there is a much bigger picture that presents us with an opportunity to reach far beyond that. In Scotland, for example, health boards and local authorities are working together to share information in what is now termed as ‘inter-agency’.
Already they are working together to allow social care workers to view patient information drawn from clinical systems that is relevant to their cohort and role. This ensures that a social worker knows everything they need to provide safe and correct advice, medication, treatment and care. Role-based access to systems also means that the access is tightly related to the healthcare workers role so that confidentiality is not compromised in anyway. Furthermore, they are working collaboratively to better empower patients by providing them with access to their own record.
But why stop there? Surely we should be looking at how we can join-up the whole care continuum from primary, secondary, ambulatory, community and social care through to end of life care, and even prisons, to deliver real benefits.
stumbling blocksOf course, it’s not always as simple as joining up the relevant IT systems and providing the right access to the right people. Once the cultural barriers of introducing IT to clinicians are overcome, the right infrastructure needs to be in place to support integration. Without this the buy-in from the end users will be lost almost instantly.
On top of that different organisations and the suppliers that hold the data relating to the patients, need to make it securely available to others. Currently there are huge variations across the UK in the willingness to share data, but those providers who are too reluctant to do so may fall behind in their ability to ensure the NHS can deliver seamless, coordinated care.
dates, penalties and deadlinesAt the beginning of the year, health secretary Jeremy Hunt said that patients would have access to their GP records by 2015 and that the NHS should be ‘paperless’ by 2018.
More recently Dame Fiona Caldicott, who led the review on confidentiality in the NHS, said there’s “a lot of work to do in terms of IT in order to achieve integrated care.” She added that it should be considered whether penalties are applied to organisations to ensure that they meet a “duty to share” information where it is believed to be in the patient’s interest. This could well accelerate innovations around integration.
But are penalties and deadlines the right way to go? The answer is probably not as they tend to manifest themselves as “carrot and stick” management. While they will certainly help to remind the NHS of the desperate need to move into the 21st century, the real way to convince end users is to share technological best practice and examples of where integration is working well.
InTeGraTIon wIThouT boundarIes
waYne Parslow
waYne Parslow
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one day at The Commissioning show
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if you’re looking for accommodation in London for your stay at the
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17
l The CardioHealth Station features a fullyautomated, real-time carotid IMTmeasurement made possible by Panasonic’sunique auto region of interest, auto-freezefunction, and transducer angle display feature
l Simple to use, intuitive touch screen andautomated features means minimal operatortraining is required
l Comprehensive patient report produced inless than 5 minutes, containing easy tounderstand indications of cardiovascular risk
l Enhances the patient experience andprovides a more detailed risk assessment for patients
l Adds another dimension to health screeningby allowing visualisation of vascular agecompared to actual age
l Can encourage patient adherence tomedication regimes and healthier lifestylechoices
The Panasonic CardioHealth Station is designed with primarycare in mind, assisting the optimisation of cardiovascular riskmanagement by combining Traditional Risk Factors (TRF’s)with imaging of sub clinical atherosclerosis.
Optimising cardiovascular risk managementwithin your practice
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For a live demonstration
please visit us at
Stand G28
A number of speakers and speaker stream chairs at Commissioning 2013 are leading members of NHS Clinical Commissioners (NHSCC), a new membership service that has been set up to give clinical commissioners an independent collective voice.
NHSCC has been set up by a coalition of the NHS Alliance and the National Association of Primary Care in partnership with the NHS Confederation.
It offers:
> practical support that enables transformational commissioning at a local level, and helps CCGs improve and develop
> collective representation and advocacy that gives clinical commissioners a strong and effective voice in national policy-making and public debate
> opportunities to influence, learn from and develop shared solutions to complex healthcare challenges with colleagues from other CCGs, and across the whole of the healthcare industry.
The founders of NHSCC, along with the NHS Confederation, have championed clinical commissioning from the very start. All three organisations are active members of the most influential groups and committees that have been working with the Government to shape
the future of the NHS over the past two years.
Dr Amanda Doyle, Clinical Officer for Blackpool CCG, who was recently elected Co-Chair of the organisation’s Leadership Group with Dr Steve Kell, Chair of Bassetlaw CCG, says: ‘As CCGs take up their full statutory responsibilities it is essential that we are able to provide a collective independent voice for our peers. NHS Clinical Commissioners enables CCGs to come together to share experience and expertise; and provide information, support, tools and resources to help CCGs do their job better. It also gives us a strong, influencing voice from the frontline to the wider NHS, national bodies, government, parliament and the media.’
nhs ClInICal CoMMIssIoners: The IndePendenT VoICe of CCGs
dr aManda doYle
CoMMIssIonInG ChanGes To The nhs healTh CheCk
Research predicting wide-spread ill health as a result of preventable diseases has been hard to avoid in recent months. With the UK economy set to have to accommodate for an extra 11 million obese adults by 2030, a central question public health is asking itself is, ‘how can we meaningfully intervene now and prevent this predicted burden from overwhelming the NHS?’ The response by government has been to implement the national programme of NHS Health Checks. Whilst these have been predominantly delivered through GP practices to date, public health is taking meaningful steps towards commissioning new and innovative delivery methods across local services. During the recent NHS Health Check Learning Network, Public Health England announced a set of central concerns for those commissioning the programme. Above all, there is the recognition that the key to making every contact count lies in ensuring that the checks are entirely patient-focused. However, when many of the most vulnerable don’t attend GP practices, making initial contact with the hard-to-reach can often prove to be the first challenge. Accessing these vulnerable groups is increasingly becoming the task of out-reach health improvement teams. At the same time, the transferral of data seamlessly back into GP clinical systems becomes essential to guaranteeing that every health check conducted in the community is appropriately recorded and followed-up. Health Diagnostics, who are exhibiting on stand I26 at the Commissioning Show as well as hosting the NHS Health Check Forum during the event, have supplied an integrated end-to-end solution to a number of areas across the country. An established system for electronically transferring patient data into any GP practice system, as well intuitive software and systems that are helping willing providers and GP practitioners engage patients, are but two of the innovative features that Health Diagnostics are implementing with NHS partners.
dr aManda doYle
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bobath Centre for Children with Cerebral Palsy
The Bobath Centre for Children with Cerebral Palsy provides specialist physiotherapy, occupational and speech & language therapy for children with the condition, tailored to their individual needs. We involve and advise parents in treatment so that therapy becomes part of a child’s daily routine. We also provide training in the treatment and management of cerebral palsy for therapists and other health professionals working with children, to improve their skills.
Bobath therapy takes an holistic approach to assessment and treatment, considering intellectual, emotional and social development as well as a child’s physical needs. Originally developed in the 1940s, the Bobath Concept is now internationally recognised as one of the leading approaches in the treatment of cerebral palsy. This is reflected in our 95% improvement rates in patient outcome measures and in the 100% satisfaction rates reported by families visiting for therapy.
Come and visit us on Stand F23. website www.bobath.org.uk
british heart foundation
In response to the NSF for coronary heart disease recommendation that arrhythmia patients should have access to a named Arrhythmia Care Co-ordinator (ACC). The British Heart Foundation’s external evaluation by the University of York showed the benefits of such posts to include:
> Money saving: The NHS saves £29,357 per year over and above the costs of employing an ACC, by avoiding readmissions due to the ACC service
> Efficiency: nurse led rapid access arrhythmia clinics and pre and post procedure clinics have led to freeing up valuable consultants’, registrars’ and GPs’ time
> Preventing illness: ACCs diagnose atrial fibrillation (AF) in people previously unaware they had the condition, and so reduce numbers who may go on to suffer and die from a stroke
> Management of a cardioversion service: ACCs manage a caseload of cardioversion patients, undertaking pre and post procedure clinics and patient assessments
> Advice on ICDs: ACCs provide education and support to patients with implantable cardioverter defibrillators (ICDs)
> Joined-up patient care: ACCs are key to ensuring a co-ordinated approach to patient care and act as a specialist resource for GPs, other HCPs, patients and carers
> Less patient anxiety: ACCs with specialist knowledge and communication skills are well places to reduce patients’ and carers’ anxieties
> Patient education: Helping patients to manage their condition and navigate services more effectively
> Supporting patients and carers: telephone support from ACCS very reassuring and this can contribute to early intervention
buPa
There’s no question that 2013 will see continued pressure on both NHS and private healthcare providers to find innovative ways to combat the rising cost of healthcare and improve the patient experience.
Increasing the scale of out-of hospital care has already been widely acknowledged as a means of making up to £1.7 billion in savings for the NHS, as well as improving patient choice and patient experience. It can be part of the solution to the increasing demands that come with an ageing population and a way to truly put the patient at the centre of care delivery.
Bupa is developing a series of innovative, integrated care models to help the health sector to reduce hospital admissions and delayed discharge aswell as support long term conditions. We, provide care for people with complex or continuing care needs in a variety of out of hospital settings, including their own homes and care homes.
To find out more please visit the Bupa session, ‘How out of hospital care can help you meet the QIPP agenda’ at 12.30pm on 12th June in the CCG Business Stream or visit bupa.com
Clinical Practice research datalink
how CPrd is unlocking the potential of patient data for research
The new Clinical Practice research datalink (CPrd) is set to revolutionise medical research in this country by giving the research community access to anonymised healthcare data.
Launched in 2012, CPRD aims to maximise the use of anonymised NHS data for observational and interventional research. For the first time, CPRD will link datasets from primary and secondary care and national data registries offering research opportunities on an unprecedented scale.
A major advantage is the level of access to health datasets. The NHS holds cradle-to-grave data on England’s 52 million population. No other country in the world has this size of population together with the capabilities, data quality and other benefits accruing from the NHS to make such research possible. Dr. John Parkinson, CPRD Director said “Having access to data on a very large population is vital as it enables research into rare diseases and rare outcomes. CPRD will enable research into almost any condition, identify more effective treatments and improve drug safety. We are delighted to make this unique national resource available to researchers under the CPRD governance system. Security of patient data is our top priority. We are also working with many groups both inside and outside the NHS including medical research charities to better articulate the benefits of using patient data for research and the safeguards we have in place.”
The dbG
Calibration and repairsWe’ve built our company on providing a reliable and efficient calibration and testing service. Our nationwide network of engineers can visit your site to test and calibrate your medical equipment to the highest standards, allowing you to claim 3 QOF points 3 QOF points as per the nGMS contract management point 7. We also have a workshop where we repair small medical equipment.
Price Match PromiseTAG operates to ISO9001 standards and our equipment is UKAS accredited. Additionally, TAG are Safe Contractor approved; the only company in our field currently accredited to this standard. If you can find another provider with the same pedigree who offers you a lower price, call us. We’re committed to maintaining competitive pricing, and we’ll match or beat any other like for like quote!
Interactive CQC workshopAll TAG Medical customers will now receive dbg membership which gives you access to our free online Compliance Software and member’s prices on our range of essential training courses.
One of our most popular courses, tried and tested by healthcare professionals, is our CQC Interactive Workshop. It prepares your staff for a CQC inspection by providing information, guidance and an open forum for questions. We aim to build the confidence and knowledge of all your staff in preparation, so nobody is unsettled during the inspection.
Call us on 0845 070 7800, email [email protected], or visit our stand number F33
eMIs
healthcare without boundaries
EMIS provides market-leading clinical systems to over 5,300 GP practices and community healthcare organisations across the UK, helping improve patient
care and save money.
EMIS Web, our leading clinical system, allows a wide range of healthcare professionals to view and contribute to a patient’s cradle to grave healthcare record, delivering integrated healthcare services. Used by 195 clinical services throughout the UK, EMIS Web customers benefit from our knowledgeable support, clinical research projects and free online patient advice through Patient.co.uk.
Continually at the forefront of IT healthcare innovation with products such as EMIS Mobile, EMIS aims to continue to improve the quality of patient care and help the NHS achieve efficiency savings.
At the 2013 Commissioning Show EMIS Director of Strategic Research and member of Intellect’s Health and Social Care Council, Gary Shuckford, will be hosting a seminar looking at the practical and proven examples of how the innovative use of IT and patients’ clinical data can really make a difference.
The session will consider:
> mobilising clinical data - a ‘connect-all’ approach to securely sharing information across disparate systems and services
> making the ‘Paperless NHS’ a reality
> improving patient health and wellbeing through online services and apps and the future of a ‘self-serve’ model of care
> the power of ‘big data’
> the importance of commissioning in putting these into practice.
Join him and other leading healthcare professionals at the seminar to learn more or visit us at the EMIS stand E12 in the exhibition hall to discuss the challenges you face.www.emis-online.com
Gingernut Creative
Introducing… The world of bright Ideas
We’re Gingernut Creative - an award-winning design and creative agency with real expertise in delivering effective and imaginative healthcare campaigns.
Over the last 10 years, we’ve produced a wealth of powerful material for over 100 NHS organisations - from posters and leaflets, to websites and videos, to radio ads and outdoor media.
Our work doesn’t start with our designs. We research your target audiences to find messages that work best and review the evidence after a campaign has concluded, so you’ll know how effective it’s been.
And while we’ve won awards for our creativity, we’re most proud we were rated in the Top 4 for client satisfaction in a national survey this year.
We’d love to meet you at Commissioning to discuss how we can help you, or get in touch anytime via www.gingernut-creative.com or call 0121 779 1999.
Source: The Drum Design 100
Marie stopes International
Marie Stopes International is the UK’s leading provider of sexual and reproductive healthcare services. Marie Stopes International is a registered charity. We help support our vital sexual and reproductive healthcare programmes in some of the world’s poorest regions.
24 hour advice & aftercare on 0845 300 80 90www.mariestopes.org.uk
napp Pharmaceuticals limited
addressing the asthma challenge in the new commissioning environment Panel debate, 10.30-11.30, 13 June 2013, organised by napp Pharmaceuticals limited.
This debate chaired by Alastair McLellan, Editor of the Health Service Journal, will see senior representatives from the NHS and pharmaceutical industry discuss how local variations and patient outcomes in asthma can be improved within the new commissioning arrangements.
Asthma provides a case study which in many ways encapsulates the core issues of the modernisation agenda. A chronic condition, which is often poorly controlled, and which can result in unnecessary hospitalisation. Delivering better care and achieving benefits for patients and commissioners involves negotiating guidance, targets and recommendations, in addition to longstanding imperatives such as QIPP.
The debate asks how can this be achieved within the new system – and what is the evidence we can use to achieve success? A lively, interactive session will explore the challenges and offer practical thoughts on where help can be found.
key learning points will include:
> How evidence-based commissioning can deliver improved patient outcomes
> How to meet the priorities for improving asthma services at a national and local level
> How to negotiate NHS barriers to innovation
> How improved use of data and evidence can deliver high quality care as well as cost savings
> How can industry add value beyond innovative medicines
nhs anglia Commissioning support unit
NHS Anglia Commissioning Support Unit works in partnership with Clinical Commissioning Groups and other organisations to achieve the best possible care outcomes for local populations through expert commissioning support. Our vision is to be the strategic partner of choice for commissioners of health and social care.
we provide services in three domains:
> 1Clinical Transformation and Quality (pathway redesign, quality audits, children’s and mental health commissioning and contracting, referral management and clinical thresholds
> Service Assurance and Contracting (including contract management, continuing healthcare, personal budgets)
> Commercial Services (including clinical procurement, finance support, business intelligence, benchmarking and other services such as HR and communications)
For further information about how we can help your organisation or if you are interested in a specific service, we would be delighted to hear from you.
Caroline Mitchell, Managing directorNHS Anglia Commissioning Support UnitLakeside 400 , Old Chapel Way , Norwich NR7 0WGTel: 07766 180 848, Email: [email protected]
Philip webb, business development ManagerNHS Anglia Commissioning Support UnitLakeside 400 , Old Chapel Way , Norwich NR7 0WGTel: 01603 257131 , Email: [email protected]
www.angliacsu.nhs.uk
nhs england e-referral service
NHS England will be launching the vision, roadmap and opening the consultation for service design for the new NHS e-Referral Service. NHS England are committed to making all NHS referrals paperless by 2015 and to support this work they require the input of GPs, commissioners, provider services and much more to help them develop the vision into a reality. The NHS e-Referral Service will build upon the existing Choose and Book service through listening to the feedback and input from the NHS.
Delegates are invited to visit stand JJ20 to take part in the consultation, which will help to shape the future of the NHS e-Referral Service. Development of new functionalities will also be unveiled as well as a newly developed delivery roadmap.
exhIbITor ProfIles
19
delegate passes are £399. register at www.healthpluscare.co.uk/cc or contact the delegate team on [email protected] or 0207 348 4906
to find out about the commercial delegate pass offer.
The NHS e-Referrals Service will be designed in conjunction with clinicians and users. We hope this will help embed the new service across the NHS which will contribute towards plans for a paperless NHS by 2018 and 100% of referrals being done electronically by 2015.
north and east london Commissioning support unit
The North and East London Commissioning Support Unit is a leading provider of services, solutions and trusted advice to the NHS and local authorities. Our professional teams deliver expert advice and support across all areas of commissioning, including needs assessment, contracting, monitoring, business intelligence and informatics. We also provide corporate and support services such as IT, communications, HR and information governance.We know the health economy and have developed new business intelligence products, such as supporting our CCG customers through their QIPP plan review, helping them to identify additional areas for savings and quality. The NEL CSU has also designed a new GP IT service, and our claims validation service has helped our customers identify over £10million of savings. We can provide a comprehensive or tailored service to ensure customer services is at the heart of everything we do. For information about us go to www.nelondoncsu.nhs.uk
Pulse Informatics
CCGs can boost efficiency savings through aIV
acute Invoice Validation (aIV) is the process by which CCGs verify provider activity and generate savings. It is recognised as a key intelligence requirement by nhs england. Pulse Informatics are aIV experts who work in partnership with CCGs & Csus to help them meet efficiency targets.
In this changing landscape, CCGs need to better
understand acute services, identify cost pressures and benchmark providers. Pulse Informatics’ piHealth product provides a competitively priced solution for CCGs.
piHealth takes AIV one step further by providing a collaborative platform for GPs, CSUs and Providers. This web-based platform facilitates patient-level dialogue between relevant parties and makes it easier to track acute activity challenges, close the loop and realise bottom-line savings.
piHealth helped NHS Luton double their savings and better utilise resources. To find out how we can help you, email [email protected] or visit www.pulseinformatics.co.uk
QC supplies
QC Supplies are a national supplier of Print Consumables, Printers, Storage Media and Small Office Machines. Now in our 20th year of supplying the public sector, we have a dedicated Health Team with a wealth of knowledge and expertise to understand your organisations requirements and the need to provide more cost-efficient, high service solutions in the current climates of change and budget constraints. With these factors in mind, the team are here to serve you in a transparent manner and use our longstanding partnerships with manufacturers on your behalf to provide you, and your customers with the most up to date, fit for purpose technology, that delivers real savings through genuine solutions and the total cost of ownership. QC and the team enjoy working within the health sector and we look forward to seeing you at the show”.
roche
Practical examples for Improving the efficiency of Care whilst Cost saving.
Improving services for the assessment of DVT (Deep Vein Thrombosis) and Heart Failure in primary care has enabled localities to reserve hospital referral for patients who really need it. By avoiding unnecessary referrals
the efficiency of care is improved and significant cost savings are made whilst ensuring the most recent NICE guidelines and Quality Standards are followed. There are now numerous examples demonstrating successful service improvement for both DVT and Heart Failure pathways and illustrating positive financial outcomes. On Thursday 13th June at 11am the Long Term Conditions work stream will be hosting a presentation by Dr Umesh Roy on the successful implementation of a DVT service in Leicestershire. In addition to the positive outcomes of the service, Dr Roy will present on the practical aspects of their service improvement including the challenges, pitfalls and how they overcame them.
This session promises to be entertaining, engaging and above all useful for all who have a role to play in the commissioning and improvement of NHS services.
school of health sciences, City university london
The School of Health Sciences at City University London is a leader in the field of healthcare education and health policy due to our interdisciplinary approach and world class research.
We offer a range of Undergraduate, Postgraduate and Continuing Professional Development courses in: Health Management, Policy and Research; Human Communication; Midwifery; Nursing; Optometry; Public Health; Radiography; and Speech and Language Therapy.
Tanita europe
TANITA is a global leader in precision weighing and body composition analysis. With a wide range of home use and professional weighing scales, pediatric scales, accelerometers and Body Composition Analysers. TANITA BIA Body Composition Analysers are essential tools for assessing and monitoring patients undergoing any weight management program or assessment. Within seconds, our Analysers provide accurate weight measurements together with personalised readings including body fat, lean muscle mass, visceral fat, hydration levels, Basal Metabolic Rate, intra/extracellular
water and much more.
By monitoring changes in body composition, the healthcare professional is able to personalise treatment based on ‘real’ results such as fat loss or increasing lean muscle even when weight or BMI has not changed.Tanita BIA is proven to be the most accurate and is supported by independent clinical validation.
For more information visit www.tanita.eu or contact us [email protected].
Voice Connect
Voice Connect have developed a range of solutions to help practices save time and money. Working in partnership with EMIS, INPS, SystmOne, FrontDesk and Microtest, the systems are fully accredited and in use throughout the UK.
Patient Partner has become an essential part of a practice’s access strategy and is being continually developed to offer even greater service and support to hardworking reception teams. Coupled with our unique set of messaging and reception solutions, Voice Connect are proud to say we offer the most complete service for GP practices
our Product range includes
> Patient Partner - 24/7 automated telephone booking.
> Medical Messenger - Enhanced texting services including confirmation and reminders.
> VC SmartMail – GP specific letter mailing services.
> Patient Echo – Integrated call recording for practices.
> Patient Point – Touch screen services.
> Telecarer – Telehealth solutions.
> VC LoneWorker – Staff lone working solutions.
> Telephone repeat prescription ordering.
> Smart Clinic – sexual health triaging system.
Connect with delegates at CommissioningThe Connect platform is a unique way for you to get the most out of your time at The Commissioning Show There is so much going on at the show that we designed Connect as a tool for planning your day. You will be able to create your own bespoke programme of seminars and workshops, combined with any expert surgeries and one-to-one meetings you would like to attend. You can also arrange your own meetings and roundtable session and use Connect to identify other delegates who may be interested in attending or may have experience to share.
Here are just some of the things you can do within Connect:
Plan the seminars you would like to attend
Connect with other delegates with beneficial expertise and experience
View the open roundtables you can attend or set up your own
Post your expertise profile so other delegates can find you
View content from the 2012 Commissioning events
find out more at www.commissioningshow.co.uk
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A Commissioning Show debate about how to solve the extreme pressure on urgent ( urgently – delete) and emergency care, chaired by Alistair McLellan, Editor of the Health Service Journal, is set to stir some interesting arguments.
Dr James Kingsland, National Lead for the NHS Clinical Commissioning Community, will arguethat CCGs are key to solving this crisis.
He will go head to head with Professor Timothy Evans, Lead Fellow of the Royal College ofPhysicians for the Future Hospital Commission, who will argue that this innovative project,which is reviewing all aspects of the design and delivery of inpatient hospital care, will providesome of the solutions.
Dr Kingsland will claim that improving the capacity and capability of the primary care system is needed and that patients need better access to co-located services within the community in order to provide truly integrated care out of hospital.
He says: ‘We need to be careful about deciding how and what to fix. The management of urgent care need won’t be improved by focusing on hospital activity alone.
‘The Mandate details that patients will have direct access to GP appointments by 2015, so they can book appointments online. The development from this will be for A&E to have direct access as well.The goal has to be that by the time general practice closes most patients have been dealt with and had finished episodes of care so that in the evenings after surgery is closed, no-one is phoning out of hours because they have been denied access during the day.’
Professor Evans will say that it is increasingly clear that the organisation of hospital care must be radically reviewed if the health service is to meet the challenge of rising acute admissions, an ageing population and an increasing number of patients with complex, multiple conditions. Hospitals also need to continue to adapt in order to take advantage of new technologies, drugs and innovations, cope with pressures on budgets and staffing and respond to the changes introduced by the Health and Social Care Act 2012.
Meanwhile Health Secretary Jeremy Hunt has blamed the ‘disastrous’ changes to GPs’ working hours almost a decade ago under Labour for their failure to provide proper out of ours care and has suggested those changes should be reversed.
But shadow health secretary, Andy Burnham, claims more people are going to A&E because the Coalition Government has closed NHS walk-in centres, broken up a successful NHS Direct service and cut social care funding.
Can CCGs solVe The urGenT and eMerGenCY Care CrIsIs?
eMIs – a leading provider of clinical healthcare systems – explains how CCGs can use data to deliver change within the nhs.
Data on its own is of very little use. For GPs and CCGs to act on it, it must be translated into knowledge and integrated into clinical workflows if it is to initiate real change. A great example of how data can be integrated into clinical workflows is the algorithm embedded in EMIS systems which enables clinicians to identify patients with undiagnosed medical conditions.
a tool for changeQDiabetes, one of the risk calculators available in EMIS Web, was developed by doctors and academics working across the UK and uses
routinely collected data from thousands of GPs who freely contribute data for medical research. Falkland Surgery in Berkshire, a 14,500-patient GP practice, is already using QDiabetes to put data extraction to use and is experiencing real benefits.
The stratified risk predictor is set within the Falkland Surgery’s EMIS system to alert them to patients with a one-in-five risk of developing diabetes in the next ten years. The surgery used the calculator to highlight their at-risk patients and used different types of preventative care to compare which strategy was the most effective.
Measurable resultsQDiabetes identified 52 patients who the GPs contacted to put in place healthy eating and
exercise regimes, encouraging these patients to lose weight and increase activity to help prevent their predicted diabetes. The initial outcome showed positive and measurable results after 10 weeks with patients benefiting from weight loss, reduced waist circumference and psychological improvements.
the initiative is to be rolled out across 12 other practices with a
total of 100,000 patients
Although not statistically measurable, by using the data to provide preventative measures for this disease, the results were significant enough for the initiative to be rolled out across 12 other
practices with a total of 100,000 patients in the locality.
Stratified risk calculators, like QDiabetes, are just one way GPs can benefit from the launch of the GP Extraction Service, set to be launched in April this year, but only if the data collected is put to good use. As the alerts are integrated into the EMIS Web system, they become a seamless part of the way the GP does his or her job and helps them to effect change.
for more information about how CCGs can use data to deliver change, visit www.emis-online.com.
using data to deliver better care
usInG daTa To delIVer beTTer Care
dr James kingsland will be speaking at The Commissioning show
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