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Columbus Public Health Training Curriculum Plan - 2013

HUMAN RESOURCES OFFICE/OFFICE OF WORKFORCE DEVELOPMENT SUBJECT: Columbus Public Health (CPH) Training Curriculum Plan

Annex of the CPH Workforce Development Plan

SCOPE: Columbus Public Health, All Staff

TOTAL NUMBER OF PAGES: 55

REVIEW FREQUENCY: Annually

ORIGINAL DATE ADOPTED: 07/08/2013

LATEST EFFECTIVE DATE: 07/03/2013

REVIEW/REVISION DATE(S): 05/21/2012

PRIMARY AUTHOR(S): Beth Ransopher

BOARD OF HEALTH APPROVAL DATE: N/A

REFERENCE NUMBER: N/A

Columbus Public Health FINAL

CPH Training Curriculum Plan_Final_2013.07.03.doc 07/03/2013 Pg 2 of 55

SIGNATURE PAGE: Endorsement: Training Curriculum Plan We hereby endorse the Columbus Public Health (CPH) Training Curriculum Plan, as a part of CPH’s Workforce Development Plan on behalf of the City of Columbus. The CPH Training Curriculum Plan shall be used as the training and curriculum schedule which lists all trainings by subject matter, training descriptions and competencies being met. ______ _______ ___7__/__3____/_13_____ Teresa Long, MD, MPH Date Health Commissioner ______ _______ ___7___/__3____/__13___ Mysheika Williams Roberts, MD, MPH Date Assistant Health Commissioner/Medical Director ______ _______ ___7___/__3____/_2013___ Nancie Bechtel, RN, BSN, MPH Date Assistant Health Commissioner/Chief Nursing Officer ______ _______ ___7___/__3____/__13____ Roger Cloern Date Assistant Health Commissioner/Chief Operations Officer



RECORD OF CHANGES TO THE PLAN:

DATE WHAT IS CHANGED NAME SIGNATURE



TABLE OF CONTENTS:

Topic Page

Title Page 1

Signature Page 2

Record of Changes to the Plan 3

Table of Contents 4

Overview 5 - 6

Training and Curriculum Plans 7

Priority 1: Communications and Public Information 7 - 12

Priority 2: Continuous Quality Improvement 13 - 16

Priority 3: Emergency Preparedness 17 - 25

Priority 4: General 26 - 31

Priority 5: Leadership University 32 - 35

Priority 6: New Employees 36 - 40

Priority 7: Nursing 41 - 45

Priority 8: Occupational Health and Safety 46 - 48

Priority 9: Professional Competencies 49 - 51

Priority 10: Supervisor Toolbox 52 - 54

Conclusions 55

Citations 55

Plan Maintenance and Point of Contact 55

Contributors 55

Appendices 55



OVERVIEW Introduction

This document provides a comprehensive training and curriculum plan for all employees of Columbus Public Health (CPH). The Training Curriculum Plan is a roadmap for CPH to accomplish the priorities set forth by the mission and vision of the organization, identified strategies and documented gaps. The priorities for the CPH Training Curriculum Plan were selected from departmental, city, regional and state requirements, discipline specific priorities and continuing education requirements. The trainings selected within the priorities were determined using staff training assessment results, identified needs after meeting with subject matter experts throughout the department and lessons learned from past exercises and real events. The CPH Training Curriculum Plan serves as an annex to the CPH Workforce Development Plan (1). Both documents address the documentation requirements for Accreditation Standard 8.2.1: Maintain, implement and assess the health department workforce development plan that addresses the training needs of the staff and the development of core competencies. (2) The CPH training program is administered by the Office of Workforce Development located in the Human Resources Office. The training agenda described in this plan is a flexible yet binding document for the department. The Training Curriculum Plan is a comprehensive representation of the natural progression by which CPH will maintain and improve public health skills and competencies to ensure a capable, competent, well-trained and prepared public health workforce.

The CPH Training Curriculum Plan is divided into sections highlighting a “Priority”, or public health discipline, which are the identified top training areas for CPH documented in the CPH Workforce Development Plan.

Each priority includes the following sub-sections: a background description, roles and responsibilities, as well as collaborative efforts and training resources. Some priorities also include an improvement plan section documenting past drills and exercises and the identified gaps to further define an exercise schedule. Also within each priority is a matrix detailing the training, intended completion date, audience and benchmark, as well as the competency and or discipline the training meets. There are two appendices to this Plan for the areas of continuous quality improvement and emergency preparedness which further explains the trainings, audience, objectives, delivery methodology and tracking for those priorities.

Plan Layout



OVERVIEW Plan Layout, Within each priority training matrix is a competency and discipline column which is a

crosswalk of how efforts may accomplish requirements in several areas. The public health competences noted are from the Council on Linkages Public Health Core Competencies and the disciplines noted are from the ten priority areas used in this document. The following list will be used to complete the ‘Competency and Disciplines Met’ column in each training priority area:

Public Health Competencies (noted as ‘PHC’)

Disciplines (Plan Priorities) (noted as ‘DP’)

Analytical/Assessment Communications and Public Information

Policy Development/Program Planning Continuous Quality Improvement

Communication Emergency Preparedness

Cultural Competency General

Community Dimensions of Practice Leadership University

Public Health Sciences New Employees

Financial Planning and Management Nursing

Leadership and Systems Thinking Occupational Health and Safety

Professional Competencies

Supervisor Toolbox

continued



TRAINING AND CURRICULUM PLANS

Priority 1: Communications and Public Information Background

Maintaining communications within and between organizations ensures compliance with the National Incident Management System as well as ensuring interoperability on a daily basis and during an emergency event. Public Information involves developing, coordinating and disseminating information to the public, coordinating officials and responders across all jurisdictions and disciplines through alerts, warnings and notifications. The continuous flow of information is critical to maintaining open lines of communication with public health staff, the medical community and the public at large. The Communications and Public Information trainings and exercises were chosen based upon:

CPH Strategic and Operational Plan;

CPH Workforce Development Assessment Summary Results Report;

Identified gaps in training;

Corrective actions and lessons learned from exercise and real-world event improvement plans;

The addition of new technology. Improvement Plan (IP)

Past improvement plan actions that relate to this priority:

Proper use of tactical communication equipment during public health response emergencies;

Continue to test Central Ohio Health Alert Network (COHAN) as a means to notify staff and volunteers, more training on use of Incident Command System (ICS), and additional training for the multi-agency radio communication system (MARCS);

Create categories for notifications; discuss pathways of communication with other first responder agencies and high risk populations; and examine personnel procedures;

Increase success rate of staff accessing their computer desktops from a remote location away from the office (Terminal Services Drills);

Improve Ohio Public Health Communication System (OPHCS) response rates;

Encourage MARCS radio refresher training for food inspectors to use while inspecting food vendors at college football games and at large events where food is served;

Ensure documents and press releases created by staff are culturally appropriate and contain well written content.



Priority 1: Communications and Public Information, con’t

Trainings and Exercises

The following trainings and exercises have been identified for this priority:

Training Course Title Intended Completion Date

Audience & Benchmark Competencies and Disciplines Met

Central Ohio Health Alert Network (COHAN) Team/Group Leader Training

As needed Train and provide updates to identified members of the Joint Information Team, COHAN team and group leaders.

PHC: communication, leadership and systems thinking DP: emergency preparedness

COHAN Training As needed Provide training to all new CPH employees.

PHC: communication DP: emergency preparedness, new employees

Creating Culturally Appropriate Materials

November 14, 2012

Available to all CPH staff who develop educational materials.

PHC: communication, cultural

Crisis and Emergency Risk Communication Plan (CERC) Plan Training

October 2013 Annually

100% of identified CPH staff from policy group, division directors and OEP.

PHC: communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: emergency preparedness

Health Marketing Basics – Four P’s

2014 - Available for all staff who develops materials and want to create good messages.


MARCS Basic Training

- May 2013 - Ongoing annually (Spring)

- New CPH staff in public information positions and who may serve in an ICS command and general staff position. - POD Staff, PIT members and identified partners will be trained to use MARCS radios.

PHC: communication, leadership and systems thinking DP: emergency preparedness, new employees

MARCS Refresher - March 4, 2013 - Summer 2013 - Ongoing semi-annually (Winter and Summer)

CPH staff previously trained on MARCS radios will attend a MARCS Refresher course.

PHC: communication, leadership and systems thinking DP: emergency preparedness

Motorola 2-way Radio Just in Time (JIT) Training

- Conduct JIT for each event - Ongoing All Year - April 1, 3, 8, 10, 15 2013

JIT training will be provided prior to events and exercises.

PHC: communication DP: emergency preparedness



Priority 1: Communications and Public Information, con’t Training Course Title Intended

Completion Date Audience & Benchmark Competencies and

Disciplines Met

NIMS Communication Management (IS-704)

As needed Identified CPH personnel complete online self-study course.

PHC: communication, cultural, community dimensions DP: emergency preparedness

OhioTRAIN Training As needed CPH staff will receive training on how to use OhioTRAIN to track training.

PHC: communication

OPHCS Alert Training On-going as needed

Training for new CPH staff, as well as community partners receiving an OPHCS license who are unable to attend the ODH-sponsored alert training.

PHC: communication DP: emergency preparedness, new employees

OPHCS Refresher September 2013 CPH staff with an OPHCS license will receive refresher training.


Plain Language Writing November 7, 2012

Available for all staff who develop educational and promotional materials.


PowerPoint Development and Design Training

Fall 2013 or 2014 Available to all CPH staff who develops presentations and want to enhance their design skills.


Public Information Systems (IS-702)

As needed

100% of identified CPH staff from mid-level management to command and general staff; public information team members will complete online self-study course.

PHC: communication, cultural, community dimensions, leadership and systems thinking DP: emergency preparedness




Exercise Title Intended Completion Date


Drill: COHAN Alerts

First Wednesday of each quarterly month (January, April, July, and October)

85% of CPH staff registered on the COHAN system will confirm receipt of random quarterly test messages.


Drill: COHAN alerts - SNS Responder

Mobilization

Quarterly (January, April, July and October)

85% of identified SNS POD Team members will confirm receipt of random tests for mobilization from the COHAN system.

PHC: communication, community dimensions DP: emergency preparedness

Drill: Homeland Security Region (HS4) Radio

Monthly CPH will confirm receipt of at least 80% of the random monthly HS4 radio checks conducted by the Ohio Department of Public Safety.


Drill: MARCS Radio Message Receipt from ODH

Monthly CPH will confirm receipt of at least 75% of the random monthly MARCS radio checks conducted by ODH.


Drill: MARCS Radio Tests

Monthly CPH will monthly test the use of the MARCS radios and receive a 75% response rate.


Drill: OPHCS Message Receipt from ODH

Monthly

75% of CPH staff with OPHCS licenses will confirm receipt of high, medium and low priority OPHCS messages sent by ODH within allotted timeframe.


Drill: OPHCS Test Alerts Monthly

CPH will conduct monthly test alerts to all OPHCS users and receive at least a 75% response rate within the specific time limit.


TTX: Crisis Communication Internal PIT Team

November 2013

CPH’s Public Information Team will test appendices from the Crisis Communication Plan. May include call downs, internal hotline setup, etc.

PHC: communication, cultural, policy development and program planning DP: emergency preparedness

Drill: Terminal Services (Remote Access)

May 2012 November 2012 Semi-Annually

100% of CPH staff with a Terminal Services license will access desktops (from a remote location) and formally evaluate its capabilities.







Tabletop: Infectious Disease Emergency Response (IDER) Plan

TBA 2015

80% of identified CPH staff (policy group, epidemiologists, nurses, sanitarians, emergency preparedness and others) will participate.

PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership and systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health and safety

TTX: Medical Countermeasure Distribution and Dispensing

April or July 2014 Conduct a Medical Countermeasure Distribution and Dispensing tabletop exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies.

PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership and systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health and safety

Full Scale: Medical Countermeasure Distribution and Dispensing

June 2015 Conduct a Medical Countermeasure Distribution and Dispensing full scale exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies.

PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership, systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health safety



Priority 1: Communications and Public Information, con’t Roles and Responsibilities

The following people from CPH will have roles and responsibilities in the Communications and Public Information priority:

Brenda Davis, Office of Emergency Preparedness

Leslie diDonato, Office of Emergency Preparedness

Drew Downing, Office of Emergency Preparedness

Mike Fielding, Office of Emergency Preparedness

Ann Luttfring, Office of Public Affairs and Communications

Joe McCann, CPH Support Services

Mike McNutt, Office of Emergency Preparedness

Penny Mills, Office of Emergency Preparedness

Jayne Moreau, Office of Public Affairs and Communications

Beth Peters, Office of Emergency Preparedness

Beth Ransopher, Human Resources Office and Office of Emergency Preparedness

Jose Rodriguez, Office of Public Affairs and Communications

Josh Watters, CPH Support Services

Ryan Younge, Office of Emergency Preparedness

Collaboration

Additional Training Resources

CPH will collaborate with the following local partner agencies:

Amber Breedlove, Franklin County Public Health

Susan Brumm, Ohio Department of Health

Randy Carver, Franklin County Public Health

Tessa Fite, Franklin County & Columbus Medical Reserve Corps

Mitzi Kline, Franklin County Public Health

Kelly McGuire, Franklin County Emergency Management & Homeland Security

The following organizations and academic institutions have certification, training and online self-study programs available in the areas of Communications and Public Information:

Central Ohio Public Information Network

City of Columbus Communications Unit

Citywide Training and Development

Federal Emergency Management Agency

Franklin County Emergency Management & Homeland Security

Ohio Department of Health

Ohio Emergency Management Agency



Priority 2: Continuous Quality Improvement Background Quality Improvement (QI) is a systematic approach to assessing processes and improving

them on an ongoing basis. Columbus Public Health is committed to improving quality in all of its services, processes and programs. QI is also a critical part of the public health accreditation process. In order to accomplish this priority, a formal training structure is necessary to lead and guide these efforts. For a more comprehensive listing of the Quality Improvement Training Plan see Appendix A: Continuous Quality Improvement Training Plan. This provides a more detailed description of identified trainings for the years 2012 - 2015.

The Continuous Quality Improvement trainings were chosen based upon:



Establishing continuous quality improvement (CQI) as a priority for the department;

Complementing the CPH Quality Improvement Plan (3);

Recognizing improvements and maintaining a culture of quality within the department.

Training Courses The following training courses have been identified for the Continuous Quality

Improvement (CQI) priority:

Training Course Title Intended Completion Date Competencies and Disciplines Met

CQI in Public Health: The Fundamentals (Module 1 of 3)

- Ongoing - Available online

PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: new employees









Priority 2: Continuous Quality Improvement, continued


Performance Management Dashboard Training

- Ongoing - Provided one on one when

needed

PHC: analytical/assessment, policy development and program planning, public health sciences, financial planning and management, leadership and systems thinking

Introduction to CQI Principles & PDSA Process – Part 1

January 30, 2012 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking

CQI Project Selection and Implementing Successful Teams

February 14, 2012 PHC: analytical/assessment, policy development and program planning. public health sciences, leadership and systems thinking

Introduction to CQI Principles & PDSA Process – Part 2

March 7, 2012 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking

Implementing Successful CQI Teams

March 28, 2012

PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking

CQI Teams at CPH Ongoing with all new QI teams PHC: analytical/assessment, policy development and program planning, public health sciences

CQI Customer Focus: Identifying Customer Needs & Expectations

May 23, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Supervisor Toolbox

Advanced CQI Training September 19, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Leadership University



Priority 2: Continuous Quality Improvement, continued


Logic Models November 13, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Supervisor Toolbox

National CQI Certificate When available PHC: analytical/assessment, policy development and program planning, public health sciences

CQI Tool Time: Flowcharts, Fishbones & 5 Whys

2014 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking

How to Mentor CQI Projects 2014 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking

CQI “In A Minute” In Service Trainings

2014 PHC: analytical/assessment, policy development and program planning, public health sciences

CQI External Community Mentoring Group & CQI Community Mentoring Pool


How to Develop Good Survey Questions




Priority 2: Continuous Quality Improvement, con’t Roles and Responsibilities

The following CPH staff will have roles and responsibilities in the Continuous Quality Improvement priority:

Columbus Public Health Quality Team

Laurie Dietsch, Office of Planning and Accreditation

Dr. Teresa Long, Health Commissioner


Renee Shalosky, Clinical Quality Improvement

Mike Smeltzer, Office of Planning and Accreditation

Collaboration CPH will collaborate with the following local partner agencies:

National Association of County and City Health Officials


Joanne Pearsol, Ohio State University, Center for Public Health Practice

Beth Pierson, Franklin County Public Health

Melissa Sever, Ohio State University, Center for Public Health Practice

Additional Training Resources

The following organizations and academic institutions have certification and online self-study training programs available in the area of Continuous Quality Improvement:

American Society for Quality (Quality Improvement Associate Certification, Quality Process Analyst Certification)

A National Association for Healthcare Quality (Certified Professional in Healthcare Quality

International Society for Performance Improvement

Ohio Public Evaluators Group

The Ohio State University, College of Public Health



Priority 3: Emergency Preparedness Background Columbus Public Health is committed to prepare for and address bioterrorism, other

outbreaks of infectious disease and other public health threats and emergencies at the city, county and regional public health level. The priorities for the Emergency Preparedness discipline were selected from local, regional, state and federal requirements, needs assessments, and lessons learned from past exercises and real events. For a more comprehensive listing of the emergency preparedness training plan see Appendix B – CPH Emergency Preparedness Training & Safety Matrix Courses of Study. This provides a more detailed description of identified trainings for the years 2012 - 2015.

The Emergency Preparedness training courses and exercises were chosen based upon:



After action report results from past exercises and real world events;

Public Health Emergency Preparedness grant priorities;

Ongoing safety and health training courses required for all new and existing CPH employees.

Improvement Plan (IP) Past improvement plan actions that relate to this priority:

June 27, 2012 – Bio Detection System Full Scale Exercise: continue training and exercising on use of Unified Command; Medical Counter Measures Plan and ERP Plan in response to the US Postal Service.

June 29 – July 8, 2012 – Operation: The Heat Is On Real-Time Event: continue to prepare for, test and implement measures for extreme heat, and power outages.

July 17, 2012 – Multi-jurisdictional BioWatch Full Scale Exercise: continue testing the activation of the Department of Operations Center (DOC) and multi-jurisdictional coordination between responding partners including the Cities of Cleveland and Cincinnati.

July 24, 2012 - January 1, 2013 - Operation: Gettin’ Shiggi Widdit Real-Time Event: continue testing which ICS positions should be activated during an infectious disease outbreak investigation according to the Infectious Disease Emergency Response Plan.

August 21, 2012 - August 24, 2013 - Fire at Summit Park Apartments Real-Time Event: strengthen training for nurses and sanitarians regarding shelters and coordination efforts with the American Red Cross of Greater Columbus.



Trainings and Exercises

Priority 3: Emergency Preparedness The following training courses and exercises have been identified for this priority:



Introduction to ICS (ICS-100) January 2012 April 2012 July 2012 October 2012 As needed

100% of all new CPH staff from entry level to command and general staff within three months of hire.

PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, new employees

ICS for Single Resources and Initial Action Incidents (ICS- 200)

As needed 100% of identified CPH staff from front line supervisors to command and general staff within six months of hire.

PHC: analytical/assessment, communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, new employees

Intermediate ICS (ICS-300) As needed 100% of identified CPH staff from mid-level management to command and general staff

PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications

Advanced ICS (ICS-400) As needed 100% of identified CPH staff in the command and general staff




Priority 3: Emergency Preparedness, con’t



Introduction to NIMS (IS- 700) February 2012 May 2012 August 2012 November 2012 As needed


PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, new employees

Multi-Agency Coordination Systems (IS-701)

As needed 100% of identified CPH staff from mid-level management to command and general staff


Public Information Systems (IS-702)

As needed

100% of identified CPH staff from mid-level management to command and general staff; public information team members and COPIN

PHC: communication, cultural, community dimensions, leadership and systems thinking DP: communications

Resource Management (IS-703)


PHC: analytical/assessment, communications, community dimensions, financial planning and management, policy development and program planning, public health sciences, leadership and systems thinking






Communication and Information Management (IS-704)


PHC: analytical/assessment, communications, cultural, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications

NIMS Intrastate Mutual Aid (IS-706)


PHC: analytical/assessment, communications, community dimensions, financial planning and management, policy development and program planning, public health sciences, leadership and systems thinking

National Response Framework (IS-800)


PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications

Continuity of Operations Plan Training


100% of identified CPH staff from policy group, division directors and OEP

PHC: communications, community dimensions, policy development and program planning, leadership and systems thinking DP: communications






Crisis and Emergency Risk Communication Plan (CERC) Plan Training


100% of identified CPH staff from policy group, division directors, and OEP

PHC: communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: communications

Department Operations Center Procedures Training

Fall/Winter 2013

80% of identified CPH staff PHC: communication, community dimensions, leadership and systems thinking, policy development and program planning DP: communications

Emergency Response Plan Training (online)

June 2012 June 2013 June 2014

100% of identified CPH staff PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: communications, new employees

Incident Action Planning, Planning P, and Forms Training

2014 80% of identified CPH staff PHC: analytical/assessment, communication, leadership and systems thinking, policy development and program planning DP: communications

Infectious Disease Emergency Response (IDER) Plan Seminar

2014 2015

- 80% of identified CPH staff (epidemiologists, nurses, sanitarians and others) will participate.

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing






POD 101 Training (position specific/management, including forms)

April 2013 April 2015 Every two years Online

- CPH staff will complete training to identify their roles and responsibilities in a POD. - New full-time and part-time CPH employees will complete online training within six months of hire. - MRC volunteers will complete training to identify their roles and responsibilities in a POD.

PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, new employees, nursing

POD 102 Training (position specific seminar)

June 19 and 20, 2012 2013 Online

- CPH staff in POD manager roles will complete training to effectively perform their position specific roles in a POD. - MRC volunteers that will perform POD manager roles will complete training to effectively perform their position specific roles in a POD.


POD Command and Leadership Training

Annually - CPH staff in POD manager roles will complete a series of trainings to effectively perform their position specific roles in a POD. - MRC volunteers that will perform POD manager roles will complete training to effectively perform their position specific roles in a POD.


Ready in Three May 2, 2012 June 16, 2012 Ongoing, as needed

Conduct training to public health staff and community partners on family emergency readiness and Ready in Three.

PHC: communication, cultural, community dimensions DP: communications






Full Scale: Radiological September 20, 2012

First responders, NAST, CPH, FCPH, hospitals, Poison Control, ARC, FCEM & HS, HOCO, and the Airport will test community radiological response and communication plans.

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications

FSE: County LEPC Exercise April 4, 2013 Identified CPH staff will test public health’s response to a community terrorism event.

PHC: communication, cultural, community dimensions, leadership and systems thinking, public health sciences DP: communications

Tabletop: Infectious Disease Emergency Response (IDER) Plan

TBA 2015

80% of identified CPH and FCPH staff (policy group, epidemiologists, nurses, sanitarians, emergency preparedness and others) will participate.


Tabletop: Medical Countermeasure Distribution and Dispensing

April or July 2014 Conduct a tabletop exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies







FSE: Medical Countermeasure Distribution and Dispensing

June 2015

- 80% of identified participants from local and state public health leads, COTS, MRC, Columbus Police Department and OSU will attend. - Incorporate MSA’s, pertinent jurisdictional leadership and ESF leads, planning and operational staff, and all applicable personnel. - 1000 regimes per hour will be achieved.


Roles and Responsibilities

The following people from CPH will have roles and responsibilities in the Emergency Preparedness priority:

Julie Alban, Human Resources Office

Brian Butler, Office of Epidemiology

Kathy Cowen, Office of Epidemiology

Brenda Davis, Office of Emergency Preparedness

Ben DeJesus, Office of Epidemiology

Leslie diDonato, Office of Emergency Preparedness


Allen Emanuel, Office of Epidemiology

Mike Fielding, Office of Emergency Preparedness

Kadi Kanu, Office of Outbreak Response

Elizabeth Koch, Office of Outbreak Response



Beth Peters, Office of Emergency Preparedness


Laura Sweet, Office of Infectious Disease Investigation

Naomi Tucker, Office of Infectious Disease Investigation




Collaboration Additional Training Resources

Prior CPH will collaborate with the following local partner agencies:

Amber Breedlove, Franklin County Public Health

Randy Carver, Franklin County Public Health

Jonathon Dye, Franklin County Public Health

Radhika Iyer, Franklin County Public Health

Jodi Keller, Central Ohio Hospital System

Mitzi Kline, Franklin County Public Health

Tessa Fite, Franklin County & Columbus Medical Reserve Corps

Sergeant Tim McVey, Columbus Division of Police

Donna Monell, Columbus Airport Authority

Mike Pannell, Franklin County Emergency Management & Homeland Security

Marie Robinette, Central Ohio Hospital System

Pam Tickle, Franklin County Emergency Management & Homeland Security

Steve Tucker, Franklin County Sheriff’s Office The following organizations and academic institutions have certification, training and online self-study programs available in the Emergency Preparedness priority:

Central Ohio Public Information Network


Franklin County Emergency Management & Homeland Security


Ohio Emergency Management Agency




Priority 4: General

Background A well trained public health workforce is an essential component in strengthening our local public health system. In order to keep the knowledge, skills and abilities of staff fresh and up to date, CPH provides training throughout the year to refresh existing skills, provide updates and encourage new ideas. The General section of the CPH Training Curriculum Plan includes those trainings needed to fulfill organizational competencies and is expected of CPH employees from an agency level. This section notes whether all or specifically identified CPH employees are required to complete a designated level of training to ensure everyone receives the same basic level of information regarding the organization, expected levels of performance, safety and health, and emergency preparedness. It is the employee’s and their supervisor’s responsibilities to ensure the trainings are completed within the allotted time periods.

The General training courses were chosen based upon:



Identified gaps in the operation of equipment and systems;

National Incident Management System training objectives;

Occupational Safety and Health Administration training objectives;

Required City of Columbus training objectives;

Required CPH training objectives.

Training Courses The following training courses have been identified for this priority:



Bloodborne Pathogen By December 31 of each year.

Training is required for Identified CPH staff including nurses, environmental health, clinical, lab, dental and dietitians annually.

PHC: public health sciences DP: new employees, nursing, occupational health and safety, professional

Emergency Response Plan

By December 31 of each year. June 2012 June 2013 June 2014

- 100% of identified CPH complete online training annually

- All new employees will complete online training within six months of hire

PHC: analytical/assessment, communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, nursing



Priority 4: General, continued



Health Insurance Portability and Accountability Act (HIPAA)

By December 31 of each year

Training is required for all staff annually.

PHC: communication, cultural, public health sciences DP: communications, new employees, nursing, professional PHAB – 11.1.2.2 A

Law Training that supports public health intervention & practice

Every two years For programs responsible for following and knowing this (like RS, SW, etc.)

PHC: analytical/assessment, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: professional, nursing PHAB – 6.2.1.1 A

Mass Shelter Training August 7, 2013 Training is for nurses, sanitarians, emergency preparedness staff and other employees who may deploy to or be interested in learning about American Red Cross shelters and our role.

PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: emergency preparedness, nursing

Medicaid Administrative Claims

As needed Training is for Identified staff and new employees in medical billing.

PHC: public health sciences

Mentoring January 30, 2013 February 27, 2013 December 12, 2013

- Annual training available for staff participating in CPH Mentor Program.

- Optional training for supervisors and managers.

PHC: communications, public health sciences, leadership and systems thinking DP: leadership, supervisor toolbox

Public Health 101 Annually Optional training for staff annually.

PHC: Public Health Sciences



Priority 4: General, continued



Performance Management

Annually; April 16, 2013 October 24, 2013

Training is for all employees especially supervisors and managers. This includes QI, city dashboards, and performance appraisals.

PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, continuous quality improvement, supervisor toolbox PHAB – 9.1.1 A #1 & #2 PHAB – 9.1.5.1 A

Quality Improvement Annually; September 19, 2013 November 13, 2013

- Training for all new employees within three months of hire.

- Refresher training available for all staff annually.

- Training for supervisors, managers and leadership annually.

PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, continuous quality improvement, new employees, leadership university, supervisor toolbox PHAB – 9.2.1.1 A

Records Retention By December 31 of each year.

Training regarding required storage and destruction of records and other documents by CPH Privacy Officer. Part of annual HIPAA training requirement.




Priority 4: General, con’t



Respiratory (N-95, P-100, and other PPE)

By December 31 of each year.

- Training is for all new and existing staff annually.

- Advanced training for identified staff in nursing, EH, and Tuberculosis programs.

PHC: public health sciences DP: emergency preparedness, new employees, nursing, occupational health and safety

POD 101 Training (position specific/management, including forms)

April 2013 April 2015 Every two years Online

- CPH staff will complete training to identify their roles and responsibilities in a POD. - New full-time and part-time CPH employees will complete online training within six months of hire.

PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, nursing

POD 102 Training (position specific seminar)

June 19 and 20, 2012 May 2013 Online

CPH staff in POD manager roles will complete training to effectively perform their position specific roles in a POD.

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing


Annually CPH staff in POD manager roles will complete a series of trainings to effectively perform their position specific roles in a POD.

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing






Safety Procedures Annually - All new employees within two weeks of hire.

- Training for all staff annually.

PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, occupational health and safety

Social, cultural and or linguistic factors

Annually Beginning in 2014

Training is required for all staff annually.

PHC: community dimensions, cultural, public health sciences, PHAB – 11.1.3.3 A



Roles and Responsibilities Collaboration Additional Training Resources

The following people from CPH will have roles and responsibilities in the General priority:


Suellen Bennett, Office of Health Equity


Ken Grace, Administration

Ryan Johnson, Office of Minority Health

Dr. Teresa Long, Health Commissioner’s Office


Shelly Mitchell, CPH Privacy Officer

Jayne Moreau, Office of Public Affairs and Communication

Tracy Poling, Human Resources Office



Mike Smeltzer, Planning and Accreditation

Dana Warner, Human Resources Office

Kevin Williams, Human Resources Office


CPH will collaborate with the following local partner agencies:

Drema Kirkling, Citywide Training and Development Center of Excellence The following organizations and academic institutions will be a resource in the training General priority area:

American Red Cross of Greater Columbus

City of Columbus, Department of Human Resources, Citywide Training & Development

City of Columbus, Department of Technology





Priority 5: Leadership University

Background Leadership University is a series of organized and formal trainings for CPH staff currently in supervisory or managerial positions who are potential candidates to be promoted or have recently been promoted into leadership positions. The program is designed to provide basic leadership competencies to build a bench of potential future leaders within CPH. Potential candidates are nominated by their immediate supervisor, and then complete an application and a statement of intent. The one-year program is free to the participant however there are costs associated with the program which is paid for by grants or general funds. Upon entering the program candidates are required to follow a code of ethics agreed upon by the class, attend all sessions and must complete assignments on time. Participants completing the program understand that this is a commitment from CPH to provide professional development to its employees, but in no way is a guarantee of promotion or selection for specific positions now or in the future.

The Leadership University training courses were chosen based upon:

CPH Quality Improvement Plan;


CPH Workforce Development Assessment Summary Results Report.


Date Topic Competencies and Disciplines Met

January 14, 2013

Assignment #1 – Due date to write a personal statement expressing your interest in public health leadership.

PHC: analytical/assessment, leadership and systems thinking

January 15, 2013

Kick Off Orientation Facilitator – Beth Ransopher, Workforce Development Manager, CPH

PHC: leadership and systems thinking

January 25, 2013

Assignment #2 – MBTI Assessment Due PHC: analytical/assessment, communication, leadership and systems thinking DP: communications

January 29, 2013

MBTI Assessment Debriefing and Skill Building Facilitator - Amy Lee, Program Director, Consortium of Eastern Ohio Master of Public Health

PHC: analytical/assessment, communication, leadership and systems thinking DP: communications

February 19, 2013

Assignment #3 – StrenghsFinder Assessment Due


February 26, 2013

Strengths Finder Assessment Debriefing and Skill Building Facilitator - Beth Flynn, Leadership Consultant and Trainer, Ohio State University Leadership Center




Priority 5: Leadership University, continued


March 15, 2013

Team Building: Team Facilitation and Cross Functional Teams Facilitator - Drema Kirkling, Training Manager, City of Columbus Citywide Training and Development Center of Excellence

PHC: analytical/assessment, communication, community dimensions, leadership and systems thinking DP: communications

April 5, 2013 Assignment #4 – EQI assessment due


April 15, 2013

Emotional Quotient Inventory Debriefing Facilitator - Jeff King, Director, Ohio State University Leadership Center


April and May, 2013

Individual Coaching Sessions for EQI (The OSU Leadership Center will provide free individual coaching sessions for each participant)


April and May, 2013

Assignment #5 – Read “How to Win Friends and Influence People” by Dale Carnegie and complete assignment from Amy Lee.


May 30, 2013

Communication and Critical Thinking Facilitator - Amy Lee, Program Director, Consortium of Eastern Ohio Master of Public Health


May until June 14, 2013

Assignment #6 – Leadership Practices Inventory (LPI) due (This 360-style assessment will involve a personal reflection as well as asking peers for feedback)


June 20, 2013

The Leadership Challenge Workshop Facilitator - Joanne Pearsol, Associate Director, Center for Public Health Practice, College of Public Health, The Ohio State University


June 25, 2013

Special Leadership Hour with Matt Habash, Director, Mid-Ohio Food Bank


August 28, 2013

Systems Thinking and Management of Organizational Change Facilitator - Jerry Rampelt, Consultant


September 4, 2013

Special Leadership Hour with Janet Jackson, President and CEO of United Way of Central Ohio






September 19, 2013

Data-Driven Decision Making for Continuous Improvement Facilitator - Renee Shalosky, Clinical QI Program Manager, CPH and Beth Pierson, Accreditation Planning Coordinator, Franklin County Public Health

PHC: analytical/assessment, communication, leadership and systems thinking, public health sciences DP: communications, continuous quality improvement

October 8, 2013

Assignment #7 – Deadline to complete “Creating Healthy Communities” online course

PHC: analytical/assessment, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences

October 10, 2013

Ohio Policy Making Basics Facilitator - Amy Bush Stevens, Research. Evaluation & Policy Analyst, Health Policy Institute of Ohio

PHC: analytical/assessment, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences

October 22, 2013

Special Leadership Hour with Laurie Marsh, Executive Director, Leadership Columbus


November 6, 2013

Special Leadership Hour with Mitchell J. Brown, Director, City of Columbus Department of Public Safety


November 14, 2013

Community Engagement Facilitator - Joanne Pearsol and Melissa Sever, Center for Public Health Practice, College of Public Health, The Ohio State University

PHC: analytical/assessment, cultural, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences

December 4,

2013

Final Graduation and Celebration (with CPH

Mentor Program Class of 2013)

Facilitator - Beth Ransopher, Workforce

Development Manager, CPH





Roles and Responsibilities Collaboration

The following people from CPH will have roles and responsibilities in the Leadership University priority:

Roger Cloern, Health Commissioner’s Office

Laurie Dietsch, Office of Planning & Accreditation



Kevin Williams, Human Resources Office CPH will collaborate with the following partner agencies:

Columbus Citywide Training and Development Center of Excellence

Center for Public Health Practice, College of Public Health, The Ohio State University

Delaware General Health District; Delaware, Ohio

Franklin County Public Health; Columbus, Ohio

Leadership Center, The Ohio State University

National Association of County and City Health Officials

Northeast Ohio Medical University, Consortium of Eastern Ohio Master of Public Health



Priority 6: New Employees

Background A well trained public health workforce is an essential component in strengthening our local public health system. All new CPH employees are required to complete a designated level of training to ensure everyone receives the same basic level of information regarding CPH, the City of Columbus, expected levels of performance, safety and health, and emergency preparedness. New employees who will have a supervisor or manager role will be expected to complete some additional training. It is the new employee’s and their supervisor’s responsibilities to ensure the trainings are completed within the allotted time periods. The goal of CPH is to ensure our new workforce receives training to prepare them for a long and successful public health career with our organization. Our public health workforce should be competent, confident, and well prepared. As a City of Columbus employee, all CPH staff has the advantage of attending trainings free of charge from the Citywide Training and Development Center of Excellence. Located in the City of Columbus Office of Human Resources, the Center’s mission is to increase Citywide performance levels by providing City of Columbus employees with learning opportunities which enable them to reach personal and organizational excellence.

The New Employee training courses were chosen based upon:





Required CPH training objectives;



Position specific training objectives for all new supervisors and managers;

Discipline specific training objectives for all new employees (i.e. Registered Nurses, Registered Sanitarians, Dietitians, Lab Workers, etc.).




City of Columbus New Employee Orientation

Training provided quarterly

- All new City of Columbus employees

- Complete within three months of hire.

PHC: community dimensions, policy development and program planning

CPH New Employee Orientation

Training provided bi-monthly

- All new CPH employees - Complete within three

months of hire

PHC: communications, policy development and program planning, public health sciences DP: communications



Priority 6: New Employees, con’t



Medicaid Administrative Claim

As needed Identified employees in billing, clinical services and patient care


Introduction to ICS (ICS-100)

January 2012 April 2012 July 2012 October 2012 As needed


PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, emergency preparedness

ICS for Single Resources and Initial Action Incidents (ICS- 200)

As needed 100% of identified CPH staff from front line supervisors to command and general staff within six months of hire.

PHC: analytical/assessment, communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, emergency preparedness

Introduction to NIMS (IS- 700)

February 2012 May 2012 August 2012 November 2012 As needed


PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, emergency preparedness

MARCS Basic Training

- May 9, 10, and 16, 2012 - Fall 2012 - Ongoing semi-annually

New CPH staff in public information positions and who may serve in an ICS Command and General staff position.

PHC: communication, leadership and systems thinking DP: communications, emergency preparedness

COHAN Training 2012 2013 2014 Quarterly

Provide training to all new CPH employees on how to sign up for, use and maintain the COHAN system to receive alerts. Tie in with CPH New Employee Orientation.

PHC: communication DP: communications, emergency preparedness






OPHCS Alert Training On-going as needed

Training provided to new CPH staff identified to receive an OPHCS license.

PHC: communication DP: communications, emergency preparedness

Emergency Response Plan Training

June 2012 June 2013 June 2014

- 100% of identified CPH complete online training annually

- All new employees will complete online training within six months of hire

PHC: analytical/assessment, communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing


Ongoing

Available online

All New CPH employees within three months of hire

PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: continuous quality improvement


Ongoing

Available online

All New CPH managers and supervisors within six months of hire



Ongoing

Available online

All New CPH managers and supervisors within six months of hire.






Audience & Benchmark Other Competencies and Disciplines Met

Bloodborne Pathogen Training

February 2012 February 2013 February 2014

- All clinical staff and identified staff in the laboratory and environmental health - All identified new employees within two weeks of hire

PHC: public health sciences DP: nursing, occupational health and safety, professional

Personal Safety Training

2012 2013 2014

All new employees within two weeks of hire. Includes building safety policies and procedures, health and personal safety.

PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, occupational health and safety

Respiratory Fit Testing and Training

2012 2013 2014

All new employees

PHC: public health sciences DP: nursing, emergency preparedness, occupational health and safety

Sexual Harassment Training provided bi-monthly



PHC: cultural, policy development and program planning DP: occupational health and safety

Violence in the Workplace

Training provided bi-monthly



PHC: cultural, public health sciences DP: nursing, occupational health and safety

Diversity Training Training provided bi-monthly



PHC: cultural, community dimensions, public health sciences DP: nursing, occupational health and safety

HIPAA January 2012 January 2013 January 2014

- All new staff complete online training

- All existing staff complete online training annually

PHC: communication, cultural, public health sciences DP: communications, nursing, professional PHAB – 11.1.2.2 A




Training Course Title Intended

Completion Date Audience & Benchmark Other Competencies and

Disciplines Met

Healthcare Provider CPR

Offered quarterly All clinical and other identified staff within six months of hire

PHC: public health sciences DP: nursing, professional

Roles and Responsibilities Collaboration Additional Training Resources

The following people from CPH will have roles and responsibilities in the New Employee priority:


Alisha Ardolino, Human Resources Office

Kelly Lee, Human Resources Office



Shelly Mitchell, HIPAA Coordinator

Jayne Moreau, Office of Public Affairs and Communication






Ryan Younge, Office of Emergency Preparedness CPH will collaborate with the following local partner agencies:

Abbie Amos, Citywide Training and Development Center of Excellence

Kris Cannon, Citywide Training and Development Center of Excellence

Drema Kirkling, Citywide Training and Development Center of Excellence

Ric Morrison, Citywide Training and Development Center of Excellence The following organizations and academic institutions will be a resource in the training priority area of New Employees:

City of Columbus, Department of Human Resources, Citywide Training & Development

City of Columbus, Department of Technology


The Ohio State University, College of Public Health, Center for Public Health Practice

The Ohio Department of Health

SOS Technologies (Healthcare Provider CPR class)



Priority 7: Nursing

Background Columbus Public Health nurses must be competent in skills that are needed to address population health needs, including but not limited to skills required to respond to the community in disasters. Annually CPH schedules a Clinical Competencies Skills Days’ to provide the opportunity for all CPH nurses to practice and check off on critical knowledge, skills and abilities. All nursing competencies are tracked through an online learning management system called Lippincott Nursing Procedures and Skills.

The competencies deemed essential for CPH nurses are selected by a CPH Nursing Competency Workgroup and is documented in a CPH Nursing Competency Policy and Procedure (4). The Nursing Competency Workgroup is comprised of CPH nurses from various clinical areas, as well as representation from the CPH Human Resources Office. The Nursing training courses were chosen based upon:



Required CPH training objectives;



Discipline specific training objectives for all Nurses required by the Ohio Board of Nursing;

Identified gaps in the operation of equipment and systems.




Blood-borne Pathogen Exposure

By December 31 of each year. Training ongoing.

All nurses will complete self-study training developed by the Safety Officer annually.

PHC: public health sciences DP: new employees, occupational health and safety, professional

Blood Pressure Assessment

March 13 – April 10, 2013

All nurses will complete a self-study refresher and complete a skill demo at Skills Day annually.

PHC: public health sciences DP: professional

Glucometers March 13 – April 10, 2013

All nurses will complete a self-study module and complete a skill demo at Skills Day annually.


Nursing Law Fall 2013 All nurses will complete training every two years.

PHC: public health sciences, community DP: professional



Priority 7: Nursing, continued



HIPAA & Privacy Compliance

By December 31 of each year. Training ongoing.

All nurses will complete a self-study module developed by HIPAA Compliance Officer annually.

PHC: communication, cultural, public health sciences DP: communications, new employees, professional PHAB – 11.1.2.2 A

Interventions for Suicidal Clients

2013 All nurses will complete a self-study module annually.

PHC: analytical/assessment, cultural, community dimensions

Personal Safety & Building Emergency Procedures

2013 All nurses will complete classroom training developed by the Safety Officer annually.

PHC: policy development and program planning, community dimensions, public health sciences DP: emergency preparedness, new employees, occupational health and safety

PPE Donning and Doffing



PHC: public health sciences DP: emergency preparedness, new employees, occupational health and safety

PPE Fit Testing By December 31 of each year. Training ongoing.

All nurses will complete training and complete a skill demo with the Safety Officer annually.

PHC: public health sciences DP: emergency preparedness, new employees, occupational health and safety

Referral for Victims of Domestic Violence and/or Human Trafficking



Reporting Abuse of Children, the Elderly, and Disabled Persons








Subcutaneous and Intramuscular Injections for Infants, Children and Adults


All nurses will complete a self-study and complete a skill demo at Skills Day annually.


Treatment for Medical Emergencies





June 19 and 20, 2012 May 2013 Online

Identified nurses who will serve as POD managers will complete self-study module annually.

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness

Basic First Aid 2013 All nurses will complete a classroom and or self-study module every two years.

PHC: public health sciences DP: occupational health and safety

CPR/BLS for Healthcare Providers Certification

2013 All nurses and other identified clinical staff will complete training every two years.


POD 101 Training April 2013 April 2015 Online

All nurses will complete a self-study module to refresh their roles and responsibilities in a POD every two years.

PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, new employees

Red Cross Shelter Nurses Training

June 13, 2012 June 20, 2012 October 24, 2012 November 14, 2012 February 20, 2013

All nurses will complete training to function as an ARC shelter nurse every two years.

PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: emergency preparedness



Priority 7: Roles and Responsibilities

Nursing, continued

In addition CPH offers nursing staff monthly in-house training and workshop opportunities to obtain required nursing continuing education (CE) to renew their licenses. The program is facilitated by a CPH Nursing CE Coordinator with guidance from a CPH Multi-Displinary CE Planning & Implementation Policy and Procedure (5) and a CPH Multi-disciplinary Continuing Education Workgroup. The trainings are available to all Registered Nurses, Advanced Practice Nurses and Licensed Practical Nurses, as well as other interested staff from throughout the department. The following is the schedule for 2013.


Ouchies You Don’t Want and How To Prevent Them January 16, 2013

Working Effectively with Interpreters to Improve Quality of Care

February 20, 2013

Healthy Homes Interventions for Asthma March 20, 2013

Infant Safe Sleep: What You Need to Know April 17, 2013

31 Years and Counting…A History of the AIDS Epidemic May 15, 2013

Staying Safe When a School Emergency Occurs June 19, 2013

Burn Prevention July 17, 2013

Cultural Diversity August 21, 2013

Helping Mothers to Choose Breastfeeding and to Reach Their Breastfeeding Goals

September 18, 2013

Nursing Law Delegation & Scope of Practice October 16, 2013

Domestic Minor Sex Trafficking November 20, 2013

Food Safety December 18, 2013

Tuberculosis Presentation January 14, 2014

The following people from CPH will have roles and responsibilities in the Nursing priority:


Nancie Bechtel, Health Commissioner’s Office

Karen Gentile, Strategic Nursing Team



Beth Ransopher, Human Resources Office and the Office of Emergency Preparedness


Shannon Yang, Strategic Nursing Team


CPH Multi-Disciplinary CE Workgroup

CPH Nursing Competency Workgroup

CPH Nursing CE Workgroup




The following documents, organizations and academic institutions will be a resource in the Nursing training priority area: CPH Public Health Nurse Deployment to Shelters Policy and Procedure; CPH CPR Policy and Procedure (6); City of Columbus, Department of Human Resources CPH Office of Emergency Preparedness CPH Human Resources Office Federal Emergency Management Agency SOS Technologies (Healthcare Provider CPR class) Lippincott’s Nursing Procedures and Skills

Additional Resources



Priority 8: Occupational Health and Safety

Background The mission of CPH is to protect health and improve lives in our community. The priority

area of Occupational Health and Safety has been determined by CPH as an area of

importance for staff and the community. The broad definition is to assure safe and

healthful working conditions exist for CPH employees by setting and enforcing standards

and by providing training and outreach. In addition this priority meets the United States

Department of Homeland Security’s capability of Responder Safety and Health which is to

protect the health of the responders through the use of safety training, personal

protective equipment, and control measures.

Priority

Methodology

The Occupational Health and Safety training courses were chosen based upon:



Occupational Safety and Health Administration training requirements;


Required CPH training objectives.




Bloodborne Pathogen

Training

February 2012

Training available

online for annual

required refresher

- All clinical staff and identified staff in the laboratory and environmental health.

- All identified new employees

within two weeks of hire.

PHC: public health sciences DP: new employees,

nursing, professional

Hazard Communication Ongoing - All CPH employees receive awareness level Hazard Communication training (specific chemical exposure) as needed.

- New employees will receive information in Personal Safety Training.

PHC: communication, public health sciences DP: communication, new

employees

Hands-on Personal

Safety Training

April 2013 Identified CPH staff that goes out into the community in high-risk areas and/or personal homes.

PHC: analytical/assessment, communication, cultural, community dimensions DP: communication,

emergency preparedness,

nursing



Priority 8: Occupational Health and Safety



Personal Protective Equipment (PPE) – Donning and Doffing



PHC: public health sciences DP: emergency preparedness, new employees, nursing

Personal Safety Training April 2013 3 Years refresher ongoing

All new employees within two weeks of hire. Includes building safety policies and procedures, health and personal safety.

PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees

Respiratory Protection Program (PPE and Fit Testing) Training

Ongoing - All Year - Identified staff will receive training on PPE and be fit tested annually.

- New employees will receive training on PPE and be fit tested.

PHC: public health sciences DP: emergency preparedness, new employees, nursing

Safety and Health Orientation (including building safety policies and procedures, health, and personal safety)

Conducted as needed

Training for all new employees. PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees

The following people from CPH will have roles and responsibilities in the Occupational Health and Safety priority:







Roles and Responsibilities



Priority 8: Occupational Health and Safety Additional Resources:

The following documents, organizations and academic institutions will be a resource in the training priority area of Occupational Health and Safety:

CPH Nursing Competencies Policy and Procedure;

CPH Nursing Continuing Education Policy and Procedure;

City of Columbus, Department of Human Resources, Center of Training & Development

CPH Office of Emergency Preparedness

CPH Human Resources Office

Occupational Health and Safety Administration

Safex Corporation, consultant



Priority 9: Professional Competencies

Background Columbus Public Health has assessed the professional (or discipline) specific competencies representative of the department. These require an advanced knowledge in a field of study and would include those employees who need to maintain a certificate or license that requires continuing education in order to do a critical requirement of their job. The following professional competencies require continuing education (CE) for ongoing licensing and practice. Columbus Public Health supports providing continuing education in the various professions as documented in the CPH Multi-Displinary CE Planning & Implementation Policy and Procedure (5). It is the employee’s responsibility to obtain the necessary CE to maintain any required licensures and/or certifications. Professional disciplines supported at CPH and their associated CE requirements, are shown in the table below.

The Professional training courses were chosen based upon:

Discipline specific training requirements per professional discipline.


Training How Many Hours and How

Often

Discipline Who Requires It? Competencies and Disciplines Met

Blood Bank 2 hours needed every three years

Medical Technologists

American Society for Clinical Pathologists


Bloodborne Pathogen

1 hour every year

Nurses, clinical, lab, dental, dietician

OSHA, Columbus Public Health

PHC: public health sciences DP: new employees,

nursing,

occupational health

and safety

Chemical Dependency Specific

6 hours needed every two years

Chemical Dependency Counselors and Prevention Specialists

Ohio Chemical Dependency Professionals Board

PHC: community dimensions, public health sciences

Chemistry 2 hours needed every three years




Clinical Supervision Topics

6 hours needed every two years






Priority 9: Professional Competencies, continued

Training How Many Hours and How Often

Discipline Who Requires It?

Competencies and Disciplines Met

Establishing and Maintaining Professional Boundaries

1 hour needed every two years

Community Health Workers

Ohio Board of Nursing

PHC: community dimensions, cultural, public health sciences

Ethics 3 hours needed every two years January 9, 2013



PHC: analytical/assessment, policy development, public health sciences DP: supervisor toolbox

Ethics 3 hours needed every two years January 9, 2013

Counselors, Social Workers and Marriage & Family Therapists

State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board

PHC: analytical/assessment, policy development, public health sciences DP: supervisor toolbox

Gambling Specific Training

30 hours needed every three years

National Gambling Counselor Certification

National Council on Problem Gambling

PHC: analytical/assessment, community dimensions, cultural, public health sciences

Hematology 2 hours needed every three years

Medical Technologists American Society for Clinical Pathologists


Immunology 2 hours needed every three years




Jurisprudence 1 hour needed every two years

Registered Dieticians Commission on Dietetic Registration


Law - Public Health Nursing

1 hour every two years Fall 2013

Nursing Ohio Nurses Association

PHC: public health sciences, community dimensions DP: nursing

Microbiology 2 hours needed every three years





Priority 9: Professional Competencies, continued

Training How Many Hours and How Often

Discipline Who Requires It?

Notes

Safety 1 hour needed every three years


PHC: public health sciences DP: occupational health and safety

Supervision 3 hours needed every two years

Social Workers and Marriage & Family Therapists (LISW-S only)

State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board

PHC: leadership and systems thinking, public health sciences DP: supervisor toolbox

Supervision 6 hours needed every two years

Counselors who are Supervisors (LPCC-S and PCC-S)

Counselor, Social Worker & Family Therapist Board

PHC: leadership and systems thinking, public health sciences DP: supervisor toolbox

Roles and Responsibilities Additional Training Resources

The following people from CPH will have roles and responsibilities in the Professional Competencies priority:

The CPH Multi-Displinary Continuing Education Workgroup




The following organizations and academic institutions will be a resource in the training priority area of Professional Competencies:

City of Columbus, Department of Human Resources, Center for Training & Development



Priority 10: Supervisor Toolbox

Background The CPH Supervisor’s Toolbox is an informal, but organized training opportunity for CPH staff currently in supervisory and/or management positions or have the desire for future promotion into these positions. Short informal educational trainings and seminars are provided monthly on a variety of different topics regarding supervising and managing employees. These trainings will:

- Be conducted at CPH; - Provide continuing education credit when possible; - Utilize internal and external speakers to conduct the trainings and seminars for

approximately 60 – 120 minutes each.

The Supervisor Toolbox training courses were chosen based upon:



CPH Workforce Development Assessment Summary Results Report.



January 9, 2013

Ohio Ethics Law: Can I Do That? Facilitator: Susan Willeke, Education and Communications Administrator, Ohio Ethics Commission

PHC: analytical/assessment, policy development and program planning, public health sciences DP: professional

February 14, 2013 CPH and City Fiscal Policies Facilitator: Joe Duffy, Fiscal Manager, CPH

PHC: financial planning and management, policy development and program planning

March 7, 2013

Set Clear Expectations and Boost Accountability in Your Work Unit Facilitator: Wayne Moore, Employee Assistance Counselor and Trainer, City of Columbus Employee Assistance Program

PHC: analytical/assessment, communication, public health sciences DP: communication

April 16, 2013

Dash for Success – Do We Measure Up? (Program performance measures) Facilitators: Laurie Dietsch, Renee Shalosky, and Mike Smeltzer, CPH

PHC: analytical/assessment, policy development and program planning, leadership and systems thinking DP: continuous quality improvement



Priority 10: Supervisor Toolbox, continued


May 23, 2013

Customer Service – Why Should We Care? Facilitators: Renee Shalosky and Laurie Dietsch, CPH

PHC: analytical/assessment, policy development and program planning, leadership and systems thinking DP: continuous quality improvement

June 18, 2013

Reviewing the Bargaining Unit Contract Facilitator: Kevin Williams, Human Resources Officer, CPH

PHC: communication, leadership and systems thinking DP: communication

August 22, 2013

Conflict Management: How to Deal with Clients and Co-Workers Facilitator: Drema Kirkling, Training Manager, Citywide Training & Development Center of Excellence

PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking DP: communications

September 4, 2013

Communications at CPH Facilitators: Jose Rodriguez, Communications Director and Jayne Moreau, PH Program Manager II, Public Affairs & Communications Office; CPH

PHC: communication, cultural, community dimensions DP: communications

October 24, 2013 Developing Good Employee Performance Objectives (Individual performance measures) Facilitator: Kevin Williams, Human Resources Officer, CPH

PHC: analytical/assessment, communication, policy development and program planning, leadership and systems thinking DP: communication, continuous quality improvement

November 13, 2013 Program Expectations: Creating a Logic Model Facilitators: Renee Shalosky, Clinical QI Program Manager and Suellen Bennett, Health Equity Director

PHC: analytical/assessment, communication, policy development and program planning, leadership and systems thinking DP: communication, continuous quality improvement



Priority 10: Supervisor Toolbox, continued


December 12, 2013

Mentoring and Coaching Facilitators: CPH Mentor Program Committee

PHC: analytical/assessment, communication, leadership and systems thinking DP: communication. leadership

Roles and Responsibilities Collaboration

The following people from CPH will have roles and responsibilities in the Supervisor Toolbox priority:

Roger Cloern, Health Commissioner’s Office



Kevin Williams, Human Resources Office CPH will collaborate with the following partner agencies:

Columbus Citywide Training and Development Center of Excellence

Center for Public Health Practice, College of Public Health, The Ohio State University



Conclusion

CITATIONS 1. CPH Workforce Development Plan, June 2013 2. Public Health Accreditation Board Domain 8 – Workforce Development, Version 1.0 3. CPH Quality Improvement Plan 4. CPH Nursing Competency Policy and Procedure 5. CPH Multi-Displinary CE Planning & Implementation Policy and Procedure 6. CPH CPR Policy and Procedure

PLAN MAINTENANCE & POINT OF CONTACT The CPH Office of Workforce Development in the Human Resources Office is responsible for training and workforce development initiatives, including the maintenance of this plan. The CPH Training Curriculum Plan will be reviewed annually.

For questions about this plan, please contact:

Beth Ransopher, RS, MEP Management Analyst II/Workforce Development Manager Columbus Public Health Human Resources Office/Office of Workforce Development 240 Parsons Avenue Columbus, OH 43215 614-645-0308 [email protected]

CONTRIBUTORS The following staff contributed to the authorship of this document:

1. Beth Ransopher, Workforce Development Manager, Primary Author 2. Julie Alban, Safety Officer 3. Karen Gentile, Nurse CE Coordinator 4. Renee Shalosky, Clinical Quality Improvement Coordinator 5. Kevin Williams, Human Resources Officer

APPENDICES Appendix A: CPH Quality Improvement Training Plan Matrix Appendix B: CPH Emergency Preparedness Training Matrix Courses of Study REFERENCE FORMS N/A

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Columbus Public Health Training Curriculum Plan - 2013 ... CPH Training Curriculum Plan... · Columbus Public Health Training Curriculum Plan - 2013 HUMAN RESOURCES OFFICE/OFFICE