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Programs’ Evaluation Report QAAD - UOG
1
College of Medicine and Health Sciences
Program level assessment report for
Medicine program
University of Gondar
PART I
December, 2013
Gondar, Ethiopia
Programs’ Evaluation Report QAAD - UOG
2
Programs’ Evaluation Report QAAD - UOG
3
PART ONE
1.1. Introduction
This report presents the self-assessment of functions, processes and out-
comes of the medical education at the University of Gondar. The assess-
ment is done by collecting data so as to ascertain the merits and demer-
its of the School in the eyes of students and academic staffs as well as
stakeholders. The report will serve as a guideline for future quality as-
surance and improvement on issues raised in connection with the vari-
ous elements elaborated.
A team consisting of five staff members is picked out to prepare this
report as well as in carrying out the necessary data collection from stu-
dents and staffs. The team collaborated on setting procedures to carry
out the task. The team also referred to methods used by other universi-
ties like Unity University to enrich the quality of the report.
Interviews were conducted with students, instructors and graduates, ex-
isting printed and digital materials were browsed to collect raw data to
be used for this report. Students, instructors and the head of the School
contributed in the gathering and processing of the information obtained.
1.1.1 Historic Development of the School of Medicine
1964 GC marks the start of the School of medicine at the University of
Gondar by registering the first batch of medical students. 60 students
were initially registered for the regular session to be trained in the 7-
year program. Requirement for entrance to the program was a better
ESLCE score.
Programs’ Evaluation Report QAAD - UOG
4
The school showed a progressive expansion every time where the num-
ber of students goes on increasing and many specialty programs have
got opened with various specialties with a current student enrollment of
1503 students in general and 400 new entries in particular.
1.1.2 Vision, Mission, Values and Objectives of the School
1.1.2.1 Vision:
Vision of the program is not stated in the curriculum
1.1.2.2 Mission
There is strategic plan but the curriculum doesn’t include the mission
of the program.
1.1.2.3 Program Objectives
The program has got both General and specific objectives which are
stated as follow a. General Objectives of the Program
‘‘To produce competent, compassionate and community oriented doc-
tors for Ethiopia with internationally recognized standard of excel-
lence’’.
b. Specific Objectives of the Program
Identify normal and abnormal body structures and functions.
· Medical doctors should have basic knowledge, skill and attitude
towards common health problems to the Ethiopian settings.
· Describe the epidemiology of diseases and do preventive
measures.
· Carry out researches to address the common health problems of
the country
Programs’ Evaluation Report QAAD - UOG
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As we could see the specific objectives they are limited and not com-
petency based.
1.2. Self-Evaluation Methodology
1.2.1 Interviews
In depth Interviews were conducted with students, the school
head, staff members and former students who graduated from
the Department.
1.2.2 Documentary Sources
Relevant documents on the teaching-learning processes, admin-
istrative processes, facilities were reviewed.
1.3. Focus Areas for Quality and Relevance of the Pro-
gram
1.3.1 program Aims, Goals and Learning Outcomes
Program goals, objectives and learning outcomes are stated. However,
aims and objectives are not connected because clearly stated mission
and vision statements are unavailable. Objectives are not communicated
to internal stakeholders and competencies are not well indicated. There
is no evidence for regular review of program aims, objectives, and
learning outcomes and the Department is without a mechanism to check
relevance.
1.3.2. Governance, leadership and Administration
1.3.2.1 Governance of the Program
The governance policies of the Department are consistent with the pur-
pose of the University, although the governance structure is not clearly
defined. There is a Department Council and it is autonomous in its deci-
Programs’ Evaluation Report QAAD - UOG
6
sion-making. However, the Department Head does not have full autono-
my in the use of resources. No functioning committees or working
groups other than Department Council were reported to exist. Academic
staff are not equally represented in the Department governance.
1.3.2.2 Academic Leadership
There is no clear evidence concerning procedures and criteria for the
selection of academic program leaders nor is there a job description or
record of periodic evaluation for the Head. A relationship is said to exist
between the Head and senior administration for student admission,
training and staff recruitment. It was observed the Head had not created
an environment hospitable for innovation.
1.3.2.3 Administrative and Management Staff
The number of administrative staff is not determined according to the
needs of the program and the existing number and qualifications of ad-
ministrative staff is believed to be inadequate. There is a mechanism for
staff training and advancement but no mechanism or procedure availa-
ble to regularly monitor administrative performance. Also, the program
lacks the means to ensure an equitable distribution of staff duties and
rewards.
1.3.3 Educational Resources
The financial allocation dedicated to the program is considered suffi-
cient to achieve its purpose although resources necessary for program
support were not put into place in advance of enrolling students. Exist-
ing physical facilities are neither sufficient in number nor appropriate to
their program purposes. Facilities do not uniformly comply with the rel-
Programs’ Evaluation Report QAAD - UOG
7
evant laws or health and safety regulations. Furthermore, several re-
sources necessary for quality program delivery have been identified in-
cluding the following: Adequate lecture/seminar/tutorial/classrooms
with sufficient audio visual facilities; and adequate office space for aca-
demic staff. Access to adequate collection of appropriate and up-to-date
books, reports, journals including audiovisual and electronic resources
required to support the needs of the program and research amongst staff
and students. Computer laboratories with facilities for word processing,
spreadsheet, database, and presentation tasks, internet connection, and
online-searching of databases are not available. In addition, sufficient
access to relevant software and hardware according to the needs of the
programs and students are not available.
The educational resources, services and facilities for the program are not
periodically reviewed to assess their quality and appropriateness for cur-
rent education and training needs. Where there is no reliable arrange-
ment made to meet program specific requirements in practical attach-
ment (where high-end facilities are required but not available in-house),
the program should arrange with other institutions for access.
Students are not provided with adequate social spaces/ lounges for re-
laxation, although they do have access to at least first aid clinic and
counseling room where their specific needs can be met. Provision of
physical facilities is sufficient and appropriate for the physically chal-
lenged.
Programs’ Evaluation Report QAAD - UOG
8
1.3.4. Academic and Support Staff
An inadequate number of qualified academic staff appropriate to the
teaching/learning methods was reported. The academic staff-student ra-
tio is 1:42. The ratio between full time and part time academic staff is
3:2 (60% and 40% respectively). Furthermore, there is an inadequate
number of qualified human resources to support academic activities
(e.g., ICT staff, laboratory assistants, technicians, etc).
Major course instructors possess a master’s degree in a related field.
Supportive and common course instructors have master’s degrees in re-
lated field or bachelor’s degree with at least 2 years experience working
in related field.
For practical (professional courses) instructors hold master’s degrees in
a related field; preceptors (lab assistants) are COC certified with level
IV diploma in a related field
A policy and procedures exist for the recruitment of academic staff with
a clear statement on other requirements providing a basis for academic
staff program appointment decisions. However, there is no job descrip-
tion that clearly sets a requirement for teaching, student support, re-
search, consultancy services and community engagement.
There are mechanisms and procedures for professional development and
career advancement of the academic staff including pedagogical training
(e.g., advanced training, specialized courses, retooling, etc.), although a
system is not available for mentoring of new academic staff.
Programs’ Evaluation Report QAAD - UOG
9
There are no mechanisms for ensuring equitable distribution of duties
and responsibilities among the academic staff, and for determining the
distribution of rewards. Nor is there mechanism to identify the manpow-
er needs of the program and training of the staff.
1.3.5. Student Admission and Support Services
1.3.5.1 Admission and Selection Student admission to the program is managed by the federal ministry of education. The
admission policy and mechanism are free from discrimination and bias according to
federal requirement which explains admission is coordinated within the context of
each institution's unique mission and in accordance with institutional policies and all
applicable codes and laws.
The admission procedure is free from any discrimination based on ability; age; cultural
identity; ethnicity; gender identity and expression; nationality; political affiliation;
race; religious affiliation; sex; sexual orientation; economic, marital, social, or veteran
status; or any other basis included in institutional policies and codes and laws.
Prerequisite knowledge and skills for purposes of student entry into the program are
clearly stated. Entrance is based on merit and students selected fulfill the admission
policies. Besides, the admission policy and mechanism are not published and dissemi-
nated and there are no announced technical standards for the admission of students
with special needs. There are no mechanisms to assess and recognize prior student’s
knowledge and skills. Student mobility and transfer is based on the Senate legislation
of the University.
Policy exists on course/credit exemption, course waiver (credits transfer), articulation
and substitution, and ways to disseminated. A policy also exists to enable qualified
students to transfer to another program.
There is not any mechanism to assess the pre-entry attainment of stu-
dents to identify and know the background skill of admitted students.
Programs’ Evaluation Report QAAD - UOG
10
1.3.5.2 Support Services
An effective induction to the program is available to students and there
is reliable maintenance of student records. Students have access to aca-
demic counseling services (general academic advice, consultation on
specific courses, and mentoring on project works) provided by adequate
and qualified staff. However, there is not provision for personal coun-
seling services by a qualified staff whereby issues discuss are treated
confidentially. Actions to mitigate the effect of HIV and AIDS are duly
taken.
Academic staff offers appropriate developmental and remedial assis-
tance to students who need additional support. Additionally, there are
special programs provided to students who require further remedial as-
sistance.
There is clear description of the roles and responsibilities of those in
charge of student co-curricular activities. And a system exists to ensure
and evaluate the adequacy, effectiveness and safety of the available stu-
dent support services. A mechanism also exists for students to complain
and to appeal on matters relating to student support services. However,
mechanisms are not available to the Department to support student ac-
tivities and student organizations.
Representation for students at the department level is not available nor
are there mechanisms to encourage them to actively participate in cur-
riculum development, teaching-learning processes as well as in other
areas that affect their welfare.
Programs’ Evaluation Report QAAD - UOG
11
Students are provided with opportunities to learn how to access infor-
mation in different mediums and formats and they also have the oppor-
tunity to develop linkages with external stakeholders.
1.3.6. Program Relevance and Curriculum
The College of Medicine and Health Science is chiefly responsible to
design the curriculum and to allocate the resources necessary for its im-
plementation. Departments design curricula in collaboration with the
College. The Department has no clearly stated policy on curriculum de-
sign, delivery, and review nor is there is a body within the Department
responsible to deliberate on curriculum issues.
The design, delivery and review of the program are consistent with the
institution’s mission; meets national requirements; the needs of students
and other stakeholders, and is academically credible. The program in-
corporates the core subject matter essential for the understanding the
concepts, principles and methods supporting program outcomes. Also,
the program fulfills the requirements of the discipline taking into ac-
count the appropriate discipline standards and international best practic-
es and is coherently designed to articulate smoothly with relevant pro-
grams (e.g. TTP-Team Training Program). Moreover, the curriculum
contains appropriate balance of subject knowledge and transferable
skills. On the other hand, the curriculum does not address mainstream-
ing of cross cutting issues such as HIV and AIDS, nor does the curricu-
lum contain appropriate balance of theory and practice.
The academic staff have mechanisms to access real time information
and to identify up-to-date topics of importance for inclusion in the cur-
Programs’ Evaluation Report QAAD - UOG
12
riculum and its delivery (through the use of the latest technology and
through global networking)
The review and evaluation of the program involves stakeholders as well
as external expertise, nationally and internationally. Feedback from em-
ployers and alumni is used for curriculum improvement, including,
where appropriate, for purposes of student placement, training and
workplace exposure.
1.3.7. Teaching Learning and Assessment
1.3.7.1 Teaching -Learning
A clear teaching learning policy is lacking at the program level. The ap-
propriateness, variety and level of innovation of teaching methods is not
standardized and there is no mechanism for checking the implementa-
tion of theory and practice balance as stated in the curriculum.
Student timetable and workload is appropriate. The curriculum and
courses are not subject to structured student evaluation nor is there regu-
lar teaching learning evaluation by students allowing feedback for im-
provement.
The Department provides the students with feedback on what is done
with the outcomes of course/program evaluations.
1.3.7.2 Assessment
The department and its academic staff are not autonomous in the man-
agement of student assessment. No varieties of appropriate methods and
tools are used to assess learning outcomes and competencies. And as-
sessment principles, methods and practices are not aligned to the ex-
Programs’ Evaluation Report QAAD - UOG
13
pected learning outcomes and program content. Student assessment is
inconsistent with the different domains of learning outcomes (e.g., criti-
cal thinking, problem solving, integrated learning, lifelong learning,
etc.), although faculty’s methods of assessment are said to be compara-
ble to international best practice.
Students are clearly informed about the assessment strategy being used
for their program, what examinations or other assessment methods they
will be subjected to, what will be expected of them, and the criteria that
will be applied to the assessment of their performance.
The assessment schemes, assessment methods and the assessment itself
are not always subject to quality assurance and scrutiny.
Both summative and formative assessments (continuous and final evalu-
ation) are used and a pass implies that the examiner is satisfied that the
candidate has met all the learning outcomes of the particular topic/
subject. Knowledge and understanding (the cognitive domain) are tested
through written, oral or other suitable means but practical skills are test-
ed by practical evaluation such as lab tests.
In programs/courses requiring practical skills, a pass in practical evalua-
tion is compulsory. A pass implies that the candidate has met the learn-
ing outcomes of the particular subject and the examiner is satisfied with
the level of competency to practice safely, meeting the expectations of
the professions.
There are consistently applied mechanisms to ensure the credibility, re-
liability and fairness of the assessment system (e.g., the use of external
Programs’ Evaluation Report QAAD - UOG
14
expertise, consultant, internal and external vetting, and continuous mon-
itoring). Additionally, the Department monitors the reliability and valid-
ity of student assessment over time (and across sites).
The assessment is inadequately organized with regard to announcement
of the results, opportunities to re-sit tests or examinations, compensation
arrangements etc. There is no clear policy and mechanism for student
appeal. Students never get feedback on assessed work and this is un-
timely to ensure that they have sufficient time to undertake remedial
measures.
Confidentiality and security are ensured in student assessment processes
and of academic records. The Department identifies and makes known
to staff and students the grading system (fixed /norm reference) of the
program.
1.3.8. Student Progression and Graduate Outcomes
The average time for graduation is in line with the program standard.
Student performance and progress are not regularly monitored and no
intervention is made on the level and reasons of student attrition and the
actions taken to minimize. The final qualifications achieved by the grad-
uates are not in line with the formulated expected learning outcomes of
the program.
The employment of graduates in appropriate graduate level posts is ex-
cellent even though the Department doesn’t take action to maximize
such employment. There are no links between the program and potential
employers that facilitate graduate employment and there is no regular
Programs’ Evaluation Report QAAD - UOG
15
contact with graduates so a structured method to know graduate destina-
tions is not practiced.
No opportunities are available to students to have linkages with external
stakeholders and a formal method is unavailable to obtain feedback
from all stakeholders for the measurement of their satisfaction and any
actions taken on the information.
1.3.9. Continual Quality Assurance
A system is not practiced for regular curriculum evaluation and curricu-
lum review (conducted at least once every three to five years). Addition-
ally, a system is unavailable to keep pace with changes in the field and
requirements of stakeholders. Continuous review lacking for internship/
attachment practices and record.
There is use of external-independent verification in assessment process-
es, such as the appointment of external examiners and use of external
reviewers for quality assessment processes.
Externally, there are no linkages reported with professional bodies and
industry although there are presentations by invited speakers, local or
international. Organization of conferences, seminars and workshops
such as joint lectures/ seminar/ talk with the professional bodies and in-
dustry are rarely done.
There is no policy addressing the duties and responsibilities of the pro-
gram QA unit and there are no units of man power, link between the in-
stitutional level QA unit and other departments.
Programs’ Evaluation Report QAAD - UOG
16
1.3.10. Research and Development and Educational Ex-
changes
There is no clearly set research agenda for academic staff as well or stu-
dents. Collaterally, no adequate facility or budget is available to support
research and linkage doesn’t exist between the Department’s policy on
research and teaching-learning activities. No policy, budget or research
coordinator position at Department level.
No policy on research consultancy and private practice exists at Depart-
ment level. The proportion of staff actively engaged in appropriate re-
search and consultancy is unclear although the number of research re-
ports produced and research articles published is reported to be good
despite general finding that research outputs at the Department level not
encouraging
The Department collaborates with other providers, nationally and inter-
nationally.
1.4. Findings
The Department follows a number of useful processes and mecha-
nisms to support governance, teaching learning practice and stake-
holder involvement. As a result, there is excellent employment of
graduates and a functioning Department Council, but no evidence of
other committees or equitable distribution of academic staff in gov-
ernance. Common to many programs, concerns was expressed for
the quality of facilities and sufficiency of core resources like books,
computer hardware and software. There is a weak association with
university’s central quality assurance office.
Programs’ Evaluation Report QAAD - UOG
17
1.5. Strengths
The curriculum contains an appropriate balance of subject
knowledge and transferable skills.
There is a consistently applied mechanism to ensure the
credibility, fairness, reliability of the assessment system.
Department governance policy consistent with University.
Facilities are reported to be sufficient for physically im-
paired.
No bias enters into admissions process.
Most instructors hold master’s degrees in relevant fields.
A functioning Department Council in place with freedom to
make decisions.
There is a good mechanism for student induction and record
keeping.
Remedial assistance available.
Number of research reports produced said to be good.
Excellent employment record for graduates.
1.6. Limitations
Program aims and objectives are not connected because clearly
stated statements for mission and vision unavailable.
Program objectives are not communicated to internal stakehold-
ers.
Programs’ Evaluation Report QAAD - UOG
18
Academic staff are not equally represented in Department gov-
ernance.
Program head lacks a formal job description and regular evalua-
tion.
The number of administrative staff not determined according to
needs of program and no system to regularly monitor administra-
tive performance.
Existing facilities inadequate in number.
Books, computer hardware and software, A/V support all in
short supply.
Poor academic staff to student ratio: 1:42—far exceeds HERQA
standard.
No announced technical standards for enrollment of physically
impaired students.
Program curriculum and courses not subject to structured student
evaluation.
There is no regular association with University’s central quality
assurance office.
No clearly set research agenda.
No system for student representation at Department level.
1.7. Good Practices
A mechanism exists for students to complain and have their
complaints addressed.
Programs’ Evaluation Report QAAD - UOG
19
The design, delivery, and review of program consistent with
University’s mission and meets national requirements.
· Feedback from students and employers is used for student place-
ment, training purposes.
· The Department monitors reliability and validity of student as-
sessment over time.
· A policy exists for student transfer from one program to another.
· The prerequisite knowledge and skills for program admission are
clearly stated.
· A system functions to ensure and evaluate effectiveness of stu-
dent services.
1.8. Plans for Enhancement of Processes and Practices
This section of the report will be prepared by the Department and pro-
vided under separate cover.
Programs’ Evaluation Report QAAD - UOG
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Programs’ Evaluation Report QAAD - UOG
21
College of Medicine and Health Sciences
Program Level Evaluation Report for
Public Health Officer Program
University of Gondar
PART II
January, 2014
Gondar, Ethiopia
Programs’ Evaluation Report QAAD - UOG
22
Programs’ Evaluation Report QAAD - UOG
23
PART TWO
2.1. The Purpose of the Evaluation
This report presents the self-assessment of functions, processes and out-
comes of the Department of Public Health Officer at University of Gon-
dar. The goal of this program of self evaluation is to improve the quality
and effectiveness of program graduates. The evaluation process pro-
vides an opportunity for faculty and administrators to obtain insights
regarding the level of excellence of the program.
As the University proceeds with its planning process, information is
needed about the strengths and weaknesses of its programs. It is ex-
pected that specific recommendations aimed at maintaining or enhanc-
ing program quality will result from this evaluation process.
Furthermore, the report will serve as a baseline for future quality assur-
ance and improvement self assessments studies in relation to program
quality and relevance. In general, self evaluation helps departments to
appraise their strengths, weaknesses, goals, and future directions.
2.2. The Purpose of the Program
2.2.1. Historic Development of the Department of Public
Health Officer
Attainment of optimum health is the desire of every individual. Health
of the people is an index of the level of development of a country. The
achievement of a country in preventing disease and promoting health
depends upon the contribution of all health team members, particularly
Programs’ Evaluation Report QAAD - UOG
24
Public Health Officers who spend a majority of time with patients at
Outpatient Department (OPD) level and at different health offices.
Public Health Officer training was started in Ethiopia in 1954 in the
then Gondar Public Health College and Training Center. Currently, Pub-
lic Health Officer training is being conducted at many universities (both
newly opened as well as the older ones), namely Gondar, Jimma, Ha-
ramaya, Hawasa , Mekelle , Debremarkos, Dessie, and other public and
private universities and colleges. Even though the number of training
institutions was increased, the demand for Public Health Officers was
not met.
Furthermore, the annual output [graduates] of these professionals by the
above mentioned higher training institutions was insufficient [300 to
400/year] to satisfy the demand on the ground. Hence, by 2005, an ac-
celerated expansion of Public Health Officers training program was ini-
tiated by Federal Ministry of Health (FMoH) to scale up the training of
Public Health Officer graduates at around 20 selected government hos-
pitals to meet the health needs of the population. But this program has
been phased out; according to the report of the Human Resource for
Health (HRH) there were a total of 1,606 Public Health Officers by the
year 2009.
The Public Health Officers training program is designed to provide pro-
motive, preventive and curative services to the community. The pro-
gram also greatly assists implementation of HSDP and helps to achieve
MDGs thereby bringing rapid improvement in the prevailing health situ-
ation of the country.
Programs’ Evaluation Report QAAD - UOG
25
2.3. The Program Context
The Public Health Officer Training program is essential for developing
countries like Ethiopia where access for modern medicine is limited.
This program is important to address the health needs of the society at
low and middle level where the number of medical doctors is insuffi-
cient to match demand. The main purpose of this program is to promote
health, to prevent disease and to give curative service. However, be-
cause of the nature of the program it lacks its own course and cannot
stand by itself as most courses are from different departments and
schools mainly from school of medicine. It is the main challenge we
face and it hampers further development of the program.
2.4. The Evaluation of Quality and Relevance
Even though, there is no concrete evidence, this program is both socially
and politically acceptable and hence the relevance of the program is not
questionable. The FMoH recruits 100% of graduates immediately after
their graduation and this can be an indirect witness of the relevance of
the program. However, currently the program is opened in private col-
leges and universities and owing to high expansion of medical schools,
the program needs modifications or number of students. Enrolment as-
signed to this program should be reduced to a level where it balances the
demand (Amhara Health Bureau phone interview).
The quality and standard of the program will be assured through: re-
cruitment of qualified staff and assigning one coordinator for each ma-
jor clinical department and the necessary incentives should be fulfilled.
Additionally,
Programs’ Evaluation Report QAAD - UOG
26
The quality and standard of the program will be assured through:
recruitment of qualified staff and assigning one coordinator for
each major clinical department and the necessary incentives
should be fulfilled. Additionally,
Examination and continuous assessment
Periodical acquisition of up-to-date references, Laboratory
equipment and reagents,
Pre-service training such as Essential surgical skills, ART,
PMTCT, teaching methodology and MVA
Supervised practices in the training hospitals and health centers
Feedback from employers and the graduates
Periodic evaluation of the curriculum and the program in general
are some of the means to maintain the quality of the program.
However, there is no satisfactory retention mechanism for excel-
lent faculty members.
2.4.1. Evaluation Methodology
A team of six staff members were involved in the preparation of this
report as well as in carrying out the necessary data collection from stu-
dents, staff, registrar, human resource office and stakeholders. The
team collaborated on setting procedures to carry out the task. The team
also referred to methods used by other universities both in this country
and abroad to enrich the quality of the report. Students, instructors the
Programs’ Evaluation Report QAAD - UOG
27
department head and other relevant bodies contributed in the gathering
and processing of the information obtained.
2.4.1.1. Questionnaire
A questionnaire was distributed among 1st and 3rd year randomly se-
lected regular Public Health Officer Students, 20 from each batch.
2.4.1.2. Interviews
Face to face and telephone interviews were conducted with students,
department head, staff members, relevant bodies and with former gradu-
ates.
2.4.1.3. Document Review
Relevant documents on the teaching-learning and administrative pro-
cesses were reviewed. Existing printed and digital materials were also
browsed for the development of this report.
2.5. Findings
2.5.1. Aims, Goals and Learning outcomes
The department had a well-documented and clearly stated vision, mis-
sion, values and objectives cascaded from the University strategic plan.
The aim of the training is also stated in the curriculum as “to produce
competent public Health Officers who undertake promotive, preventive,
curative and rehabilitative services compatible to the needs of the popu-
lation. In addition, the training will produce Public Health Officers who
can conduct problem solving health researches and manage health insti-
tutions in a spirit of team work and community–based approach”.
Programs’ Evaluation Report QAAD - UOG
28
The Objectives and the graduate profile of Public Health Officer Train-
ing Program are also stated in the curriculum as follows:
The objective of the training is to produce competent Public Health Of-
ficers capable of:
Performing community health needs assessment
Prioritizing identified community health problems.
Intervening on the identified health and health related problems
of the community
Promoting health, preventing and controlling disease
Providing curative & rehabilitative services
Leading health services and health offices at various levels
Undertaking basic and operational researches
The Graduate Profile of Public Health Officer Program
A graduate Public Health Officer is expected to:
Know the basic public and clinical ethical practice guidelines
Be enthusiastic clinical and public health practitioners
Assess community health needs and priority problems.
Programs’ Evaluation Report QAAD - UOG
29
Plan, organize, direct, coordinate, and evaluate programs at vari-
ous levels particularly at woreda health office and primary health
care units.
Collect, document, process and analyze health and health - relat-
ed data from health institutions, communities and other sources;
disseminate/report the information to the community and other
concerned bodies; utilize the data for decision making process.
Conduct or coordinate continuing education, and on-job training
to the staff of the primary health care units including the health
service extension workers.
Provide comprehensive outpatient and inpatient services.
Implement primary health care activities such as promotion of
reproductive health services, prevention and control of major
communicable diseases.
Perform minor surgical and obstetric procedures.
Perform medical diagnostic& therapeutic procedures
Undertake early diagnosis, basic treatment and referral of diffi-
cult cases to the next higher level and do follow up upon their
return to insure continuity of care
Mobilize individuals, families and communities for health action
Promote and be engaged in inter-sectoral activities.
Programs’ Evaluation Report QAAD - UOG
30
Conduct and promote essential and operational health research.
Implement PHC activities
Organize a team to prevent and control disaster and emergency
situations
The team also randomly interviewed students about the vision and mis-
sion of the university and department in particular. The findings are pre-
sented as follows (Table 1).
As detailed the above table, 40 students were selected to complete the
questionnaire survey. The majority reported they knew the mission of
the university and more than half, 23 of them were able to write the mis-
sion as stated. Nearly two thirds of them (27) exactly wrote the vision of
the university as stated. In our college, there are also peer departments
like Midwifery, Nursing, and Medical Laboratory etc. So far there is no
S. Characteristics Response
Yes (%) No (%)
1 Do you know the mission of UoG 33(82.5) 7(17.5)
2 Do you know the vision of UoG 32(80) 8(20)
3 Is the mission and vision practicable by the de-
partment
26(65) 14(35)
4 Able to write correctly the mission of the institu-
tion
23(57.5)
10(42.5)
5 Able to write correctly the vision of the institu-
tion
27(67.5) 5(32.5)
Programs’ Evaluation Report QAAD - UOG
31
rating among these programs by accrediting agencies like HERQA or
professional associations. Almost all of these programs were founded by
the federal government.
In terms of faculty, there is a great variation particularly in relation to
staff size. The Public Health Officer Program has few faculty members
1 Masters
degree
holders
2 2 0 4 years -Teaching-learning
-research-community
services
2 Second
degree
student
1 1 0 2 & ½
years
-community services
-teaching-learning
3 Bache-
lors de-
gree
holders
3 2 1 3
months
-teaching-learning
4 Diploma
holder
secretary
01 01 10 From library attendant
to secretary III
5 Certifi-
cate
holder
office
lady
01 Nearly
4 years
Office assistant
Programs’ Evaluation Report QAAD - UOG
32
unlike that of Nursing, Midwifery and Medical laboratory programs.
However, the number of regular students in Public Health Officer train-
ingprogram is comparable with Nursing and Midwifery programs and
exceeds that of the Medical Laboratory program. All of these programs
except Public Health Officer Program have extension and summer pro-
grams. Also, all peer programs except Medical Laboratory have 100%
employability opportunities.
2.5.2. Governance, Leadership and Administration
The Public Health Officer program is exceptional insofar as there is on-
ly one coordinator. Due to BPR, a coordinating office was transformed
to department with three staff since there was a claim which says every
program which admits students should be considered as department. In
reality, the Public Health Officer program has no single course to deliv-
er for its students or to the other programs. For this reason, it lacks
many expected administrative functions like department council, curric-
ulum and other different committees.
Programs’ Evaluation Report QAAD - UOG
33
Figure 1: Organizational structures of University of Gondar,
November 2013
Programs’ Evaluation Report QAAD - UOG
34
2.5.3. Educational Resources
Most resources of the department are shared once with other health sci-
ence and medical students of the university. There is one big library for
both medical and health science students which services for 24 hours
including weekends. It is equipped with different books and furniture.
There are also three classrooms left for Public Health Officer students
which are furnished with mobile arm chairs, white and black board but
lacks fixed LCD projectors. There is one referral hospital under the Uni-
versity of Gondar for clinical practices (for bedsides, rounds and for
practical teaching). However, students are claiming that there is space
competition with medical students and other health science students.
In the College of Medicine and Health Sciences there are additional fa-
cilities like equipped skill lab, ICT room, student’s clinic, counseling
and guidance services office , lounge and other common services for
students. As a result, Public Health Officer Students share these facili-
ties and services.
There is a serious problem of office for the academic staff. All staff
members including the department head shares a single room as an of-
fice. On top of that, surprisingly, this single room is also serving as
TTP coordinating office. Teaching aids like stethoscope, Blood pressure
cuff and thermometer are also scarce in Public Health Officer Depart-
ment in particular and in CMHS in general. Budget and procurement are
also other challenges of the program. Procurement is carried out central-
ly and the required materials usually come late because of different rea-
sons.
Programs’ Evaluation Report QAAD - UOG
35
2.5.4. Academic and Supportive Staff
Even though the Department of Public Health Officer is understaffed
because of the aforementioned reasons, currently it has the following
staff members:
Table2:- Summary of the academic and administrative staff profile.
1 Masters
degree
holders
2 2 0 4 years -Teaching-learning
-research-community
services 2 Second
degree
student
1 1 0 2 & ½
years
-community services
-teaching-learning
3 Bachelors
degree
holders
3 2 1 3
months
-teaching-learning
4 Diploma
holder
secretary
01 01 10 From library at-
tendant to secretary
III 5 Certifi-
cate hold-
er office
lady
01 Nearly
4 years
Office assistant
Programs’ Evaluation Report QAAD - UOG
36
Almost all pre clinical, public health, supportive and common courses
of Public Health Officer training program are delivered by academicians
who have second degree. All major clinical courses are offered by gen-
eral practitioners and resident physicians. The minimum qualification to
deliver a course to Public Health Officer is bachelor’s degree. The de-
partment doesn’t have its own ICT staff, lab assistance and technicians,
but the department sends official letter prior to the beginning of the
courses with practical sessions to the concerned department. Lab assis-
tants are either diploma or first degree holders with academic rank rang-
ing from technical assistant I to III. Academic staff to student ratio is
1:60 although not all courses are delivered by department staff mem-
bers.
The department has no power and policy to recruit an academic staff
rather the human resource fulfillment officer, at the college level, takes
responsibility to employ when required by the department. We also in-
terviewed the College of Medicine and Health Sciences human resource
fulfillment officer and reported as follows:
The recruitment of new academic staff to the university happens in three
different ways.
a. Directly from Ministry of Health (MoH)
b. Directly from Ministry of Education (MoE)
c. Through the University Human Resource Fulfillment Office
All departments of the CMHS request the college for recruitment of new
academic staff for their vacancy. If the college approves the new recruit-
Programs’ Evaluation Report QAAD - UOG
37
ment plan, it sends official letter to MoE, MoH, or human resource ful-
fillment officer of the university. In the last option, the human resource
fulfillment officer proceeds in the following ways:
A. requests the department which has vacancy to set clear criteria
B. application released by magazine and posted in different places
C. registration of applicants
D. screening of the applicants by the requesting department and hu-
man resource staff
E. conduct screening examination with the requesting department
F. selection of best performers and employment
The Public Health Officer department gives responsibility to use re-
sources wisely, to teach, and to provide community service. It also en-
courages them to make their own individual plan, mainly cascaded from
the department plan. Annually, there is evaluation and identification of
individual strength and weakness based on their plan so that appropriate
feedback will be provided.
The department also arranges short term trainings for the staff to devel-
op their pedagogical skill and long term training like post graduate edu-
cation. The procedures and criteria for promotion of academic staff are
clearly documented in the instructors handbook prepared by office of
teaching-learning core process and the senate legislation of University
of Gondar.
Programs’ Evaluation Report QAAD - UOG
38
As per the rule of the university, students will control their instructors
using checklists and report it to the department weekly. The filled
checklist will be sent to Dean’s Office for compliance and finally re-
ported to the Office of Vice President for Academics. If an instructor
misses class, measures are taken at each management level of the uni-
versity.
2.5.5. Student Admission and Supportive Services
2.5.5.1. Admission and Placement
Admission or placements from preparatory school to Department of
Public Health Officer program is processed through the Ministry of Ed-
ucation of the Federal Democratic Republic of Ethiopia and the curricu-
lum also has set clear criteria for a candidate to fulfill.
As per the curriculum, candidate must:
Ø Meet the set criteria of the higher education to join the higher
learning institutions.
Ø Be physically and mentally fit (at least the candidate should be
physically healthy capable of under taking the four techniques of
diagnosis in clinical medicine (inspection, palpation, percussion,
and auscultation).
Ø Encourages female candidates
Programs’ Evaluation Report QAAD - UOG
39
2.5.5.2. Supportive Services
A. Guidance and Counseling
Guidance and counseling for the students starts from the first day of ad-
mission to the department. Students usually will get overall orientation
about the nature and behavior of campus life, peaceful living with dor-
mitory members, university rules and regulations, students rights and
responsibilities, etc. In addition, before the beginning of first day of
class particular information related to the program is provided by the
department head. Finally, even though not adequate, the department
head assigns one staff member for each batch students as an academic
advisor. Additionally, students share the service given by guidance and
counseling office of the CMHS.
B. Library and ICT services
The department lacks its own mini library and ICT room for students,
but students can use the college’s library and ICT room for their aca-
demic support. The library has relatively adequate and recent books for
academic reference. For the above supportive services, we randomly
interviewed 40 students and obtained the following responses (Table 3).
Programs’ Evaluation Report QAAD - UOG
40
As shown from the above table nearly half (52.5%) of participants re-
ported that there is an inadequate supply of books in the library. This is
mainly because half of participants were first year and as freshman, they
take social science course. Hence much reference related to these cours-
es might not be available in CMHS library.
C. Other supportive services
- Students lounge
- ETV and DSTV room
- pool house
- one stadium is under construction in CMHS campus
- student’s clinic
Additionally, there is students union of the university, through whom
students present their problem and get a solution accordingly.
S. Questions Response
Yes (%) No (%)
1 Are there adequate
books in the library for
the course offered?
19(47.5%) 21(52.5%)
2 Dose the department as- 17(42.5%) 23(57.5%)
3 Do you have adequate 17(42.5%) 23(57.5%)
Programs’ Evaluation Report QAAD - UOG
41
2.5.6. Program Relevance and Curriculum
The Public Health Officer training program has four years of theoretical
and practical training program. Both years I &II are semester based
while years III &IV are year based. The old curriculum has a total of
149 credit hours with the following details.
Professional course (31 courses)
Clinical course (14 course)=56credit hours(37.6% of the total
course load)
Community health course (17 course)=45credit hours(30.2% of
the total course load)
Supportive course (15 course)=48 credit hours (32.2% of the to-
tal course load)
However, the new modularized curriculum has a total of 154 credit
hours (276 ECTS).
Number grade Letter Grade Corresponding fix point
[85, 100] A 4:00
[80,85) B+ 3.50
[70, 80) B 3.00
[65,70) C+ 2.50
[60,65) C 2.00
[50,60) D 1.00
[0,50] F 0.00
Programs’ Evaluation Report QAAD - UOG
42
These total credit hours are provided within four academic years. Based
on higher education and University of Gondar policy and one academic
year is ten month duration. This duration is inadequate for Public Health
Officer Program, as a result students are always complaining on the
course overload. To solve this problem the department prepares the stu-
dent timetable for a total of eleven months in consultation with the top
management each year.
The program background, aims, objectives, selection and admission cri-
teria, educational philosophy and strategy, general teaching
&assessment method, criteria for promotion, graduation requirement,
course composition, duration of the program, quality assurance ,pre req-
uisite course, mode of delivery, module category and profile, course ar-
rangement, and degree nomenclature are clearly stated in both old and
new curricula. The curriculum also incorporates field based programs
like team training program and community health attachment.
Currently, the department is implementing nationally harmonized cur-
riculum based on modularization concept for first & second batches.
The curriculum is revised periodically for instance it was revised in
2009, 2011 &2013.
Training of Public Health Officers within short time (four years dura-
tion) by the stated curriculum has important contributions for the coun-
try like:
Achieving MDGs (specially MDG 4,5,6).
Identifying health and health related problems of the country.
Programs’ Evaluation Report QAAD - UOG
43
Providing preventive& curative health services.
Assessing community health need.
Leading health service & health office, etc.
2.5.7. Teaching Learning and Assessment
2.5.7.1. Teaching Learning
The strategies of Public Health Officer training program is that the edu-
cation should be student centered, problem solving, team approach and
community based.
The major subjects offered by the program are of two types, preclinical
courses which are mainly given to first and second year students and
primarily depend on class room teaching. Clinical courses include both
classroom teaching and clinical attachment (clinical practice) mainly for
third and fourth year students. Currently, modularization is implemented
for the first two batches and mainly with block delivery.
Teaching learning policy: The teaching and learning policy in the Uni-
versity of Gondar, whatever the methods of delivery employed, is inter-
active and student centered to promote active learning. This student cen-
tered approach incorporates variety of teaching methods by considering
that students have different learning styles and background. In general
the following active teaching- learning methods are mainly used:
Interactive lecture
Seminars/tutorials
Programs’ Evaluation Report QAAD - UOG
44
Bedsides/teaching rounds
Case study
Duty rotations
Demonstration and re-demonstration
Community based practices
Field visit
Description* 1 2 3 4 5 6
Application of evaluation
guidelines by instructors
0 17 11 12 0 40
Motivating students for class
participation
5 31 4 0 0 40
Overall competency 5 26 7 2 0 40
How do you evaluate for the
continuous assessment
*1 Very Good
2. Good
3. Average
4. Poor
5. Very Poor
6.Total
7 23 8 2 0 40
Programs’ Evaluation Report QAAD - UOG
45
The teaching learning approach is evaluated per semester during the dis-
cussion of the department staff, dean’s office and students as a whole.
Following this discussion and evaluation necessary measures are taken
following the rules and regulations of university. The existence of this
regular teaching- learning evaluation by the students is important for the
department to improve the quality of education.
2.5.7.2. Assessment
Each course in the curriculum has its own assessment methods. Specific
continuous assessment method is employed depending on the nature of
the specific course. A variety of assessment methods and tools are used
at the department level to evaluate the students in terms of the learning
out come and competency.
Generally, the Department of Public Health Officer training program
follows the following grading scale for the modularized courses as stat-
ed by the University of Gondar senate legislation.
Programs’ Evaluation Report QAAD - UOG
46
Tabel 4: the new grading system, university of Gondar, November 2013
However, the evaluation method for third and fourth year Public Health
Officer Students is depicted in the following table.
Table 5: the old grading system, university of Gondar November 2013
Number grade Letter Grade Corresponding fix point
[90,100] A+ 4.00
[85,90) A 4.00
[80,85) A- 3.75
[75,80] B+ 3.50
[70,80) B 3.00
[65,70) B- 2.75
[60,65) C+ 2.50
[50,60) C 2.00
[45,50) C- 1.75
[40,45) D 1.00
[30,40) FX 0.00
<30 F 0.00
Number grade Letter Grade Corresponding fix point
[85, 100] A 4:00
[80,85) B+ 3.50
[70, 80) B 3.00
[65,70) C+ 2.50
[60,65) C 2.00
[50,60) D 1.00
[0,50] F 0.00
Programs’ Evaluation Report QAAD - UOG
47
The exam committee evaluates the assessment principle, methods and
practice whether it is aligned to the expected learning outcome or not.
The final examination for each course will be duplicated after the exam
center confirmed when it is approved by the exam committee. Students
have the right to see their scores and discuss with the instructor before
their grade get submitted to the associate registrar office. If the students
have complaints about their grade, they can appeal to department.
Assessment of students, specifically at Department of Public Health Of-
ficer is consistent with different domain of learning outcome. The gen-
eral assessment methods for the program are formative and summative
evaluations which include:
Theoretical assessments:
Formative /written /oral tests (50%)
Summative/final written/ oral examination (50%)
Clinical practice assessments:
o Progressive assessment of bedsides, case reports etc
o Demonstrations
o Seminars
o Oral and practical examinations
Community practice assessment:
The following methods are using to assess the students
- Students attitude
- Student presentation
Programs’ Evaluation Report QAAD - UOG
48
- Supervisors checklist
- Logbook
- Report writing written or oral examination
As per the curriculum, students will be promoted to the next level pro-
vided that they score minimum of “C” grade in all major courses and
practical attachments (clinical and community attachments). A student
who scores “D” or “F” grade should not be promoted to the next level.
Re-examination is allowed within 2-4weeks time if he/she scored only
one D or F in major clinical courses but should be done after attachment
during the vacation period to the clinical department where s/he failed.
However, if s/he scores two or more Ds or ‘F’s or a D and an F, re-
attachment is a must. Failure after one single chance of re-examination
also leads to re-attachment of that course.
Final comprehensive written qualifying examination:
This examination is provided at the end of the program to assess com-
prehensive knowledge. The exam incorporates both the major clinical
and public health courses and the result is graded as fail and pass.
Students are clearly informed at the beginning of each semester about
the above assessment strategies being used; what examination or other
assessment method they will be subjected to, what will be the expected
of them, and the criteria that will be applied to the assessment of their
performance. In addition to verbal information about the assessment
method it is clearly indicated in the course syllabus and provided to the
student at the beginning of the courses.
Programs’ Evaluation Report QAAD - UOG
49
The methods of assessment used in the department are in line with the
university of Gondar assessment methods which are again comparable
to the national practice since we are using nationally harmonized curric-
ulum.
Table below shows the attitudes of students towards the teaching and
evaluation methods we follow.
Table 6: student’s attitude towards the assessment techniques and active
learning methods
Description* 1 2 3 4 5 6
Application of evaluation 0 17 11 12 0 40
Motivating students for 5 31 4 0 0 40
Overall competency 5 26 7 2 0 40
How do you evaluate for the
continuous assessment
*1 Very Good
2. Good
3. Average
4. Poor
5. Very Poor
7 23 8 2 0 40
Programs’ Evaluation Report QAAD - UOG
50
As indicated in the table above, the overall competency of instructors is
considered to be at a level 77.5%. The academic staff of the university
is considered very strong (90%) in terms of its willingness and ability to
motivate the students for class participation. The highest favorable re-
sponse was on the application of the set guidelines for evaluation of stu-
dents’ performance is good (42.5%). The continuous assessment meth-
od is good and the evaluation method is appropriate for high proportion
of the students (75%).
2.5.8. Student Progression and Graduate outcome
The following table shows the last three years students graduate out-
come.
Table 7: shows proportions of students graduated relative to admitted to
the program, UoG, Public Health Officer Program, November 2013
Year of ad-
mission
(E.C)
Sex Number of students Attrition-rate
(Entrance–Graduated/
Entrance) 1st year Graduat-
2001 M 94 78 17%
F 11 9 18%
Total 105 87 17%
2002 M 65 63 3%
F 31 28 9%
Total 96 91 5.2%
2003
(Graduating class)
M 107 101 5.9%
F 15 11 26%
Total 122 112 8.1%
Programs’ Evaluation Report QAAD - UOG
51
As shown on the table 7, the ‘attrition rate’ of students from 2001.C to
2003 is relatively decreased from17% to 8.1%. That may be attributable
to the implementation of continuous assessment and special attention for
females and non- competent students.
The department has no mechanisms for monitoring the performance of
its graduates. There are no methods of knowing gradates destination but
we can be sure that all graduates are employed by federal ministry of
health as far as there is high demand of such professionals. We also ran-
domly interviewed (i.e. with telephone and face to interviews) previous
graduates of the university about their employability and whether they
meet the minimum requirements set by the stakeholders, and the follow-
ing issues were raised:
In general, the main stakeholders like Federal Ministry of Health expect
a graduate Public Health Officer to provide health care services, to lead
Health offices, and give consultation especially in peripheral areas.
However, interviewees reported that they lack certain practical life sav-
ing skills like IV line secure, circumcision, doing episiotomy, suturing,
etc. As per their report, this problem mainly arises due to lack of proper
practice site even though they have good knowledge and attitude. They
also stressed the importance of prevention aspects of public health. They
are expected to supervise health extension workers (HEW), but they re-
ported us as they have minimal knowledge about the activities of the
HEP so as to supervise and monitor the activities of HEW. Despite the
above limitations they reported they are competent enough in their pro-
fession.
Programs’ Evaluation Report QAAD - UOG
52
2.5.9. Continual Quality Assurance
Continual quality education is considered as one of the key factors in
bringing sustainable development and technological progress. There-
fore, it is critical to work on quality of education in order to produce
competent health professionals. The Public Health Officer Department
has taken different measures to maintain the quality of education.
Continuous assessment of the students' performances using different
examinations and evaluation methods. Student performance is assessed
in different methods (like oral examination, written examination, case
based examination and others) to ensure whether they achieved the core
competency of the course or not. If they failed to achieve the core com-
petency of the supportive and minor course, the will take reexamination
after some period of study. But if they failed to achieve the core compe-
tency of the major course (major clinical courses), they will repeat the
course.
Evaluation of instructors by peers and students. At the end
of the course delivery, instructors are evaluated by the students,
and at the end of the year s/he evaluated by the supervisor, peers
or/and head of the department then they will have feedback
based on their performance appraisal.
Recruitment of qualified staff: The major activities to have
qualified staff starts from recruitment in which there is careful
selection. All the currently available staff of the department is
recruited based on their top academic qualification. In-service
trainings as well as ongoing professional development are also
Programs’ Evaluation Report QAAD - UOG
53
given. In addition to this, staff is taking the higher diploma pro-
gram in teaching methodology (HDP) to gain basic knowledge
and skill of teaching students. Among the available six instruc-
tors in the department, two of them took HDP training last year
and one is taking it this year. The remaining three will take the
training in the coming year. Availability of up-to-date text and
reference books, laboratory equipment and reagents as well as
consumable and non-consumable medical instruments and
demonstration materials, etc are also some of ways to maintain
the quality of education.
Periodic evaluation of the curriculum and the program in
general: The cur r iculum has been evaluated per iodically.
For example, the curriculum was evaluated 3 years ago through
internal workshop. Since last year it is also being evaluated at
national level and harmonized with the concept of modulariza-
tion.
Clinical coordinators are also assigned for each major clini-
cal course for continuous review of Internship/ attachment prac-
tices and coordinate the overall activities in that major clinical
department.
The department under the University of Gondar has direct
linkages with the Federal Ministry of Health through which the
graduates are assigned to the respective body and stakeholders.
The department uses the college resources and strategies to
maintain quality of education: the department is under the Col-
Programs’ Evaluation Report QAAD - UOG
54
lege of Medicine and Health Science in which the college has
taken different measures to improve the quality of education.
The philosophy of teaching based on innovative and student cen-
tered approach. Its innovative philosophy, training different
health professionals together as a team to establish and enhance
the ethics of teamwork, early professional socialization, and re-
spect for colleagues is the major principle. Though there are
many challenges, the college expands its capacity continuously.
Many buildings are constructed and others are also underway.
The college and departments are also strongly working to ensure
presence of adequate instructional materials and textbooks,
working conditions for students and teachers, and the ability of
teachers to undertake certain instructional approaches. Other
factors like availability of clean water supply, classroom, space
and furniture are improving continuously. Library, ICT rooms
and video conference rooms are on the way to available in the
compass. A peaceful, safe environment, especially for girls is
critical to creating a quality learning environment. In this regard,
the University of Gondar is labeled as “the University of Peace”
due its peaceful and conducive environment. The college fol-
lows student centered, non-discriminatory, standards-based cur-
riculum structures clearly defined learning outcomes. Regular
evaluation and revision of the curriculums is one measure of
quality assurance taking place in the college. The college is
working according to the legislations and student guidebook of
the university. Accepted students should comply with the poli-
cies and procedures of the University of Gondar as published in
Programs’ Evaluation Report QAAD - UOG
55
the legislation and students guidebook of the Office of the Reg-
istrar. Students are also expected to comply with the legal ethical
and standards of the college. Academic dishonesty and nonaca-
demic misconduct are subject to disciplinary action.
The department uses different educational strategies to
maintain quality of education: The courses and trainings are pro-
vided using different instructional methodology (lectures and
seminars that are supported by tutorials, group assignments, pro-
ject papers, guest lectures and laboratory activities as necessary)
based on the principles of student centered and innovative ap-
proaches. Involving students in scheduling and evaluation of the
teaching program, and foster the development of an appropriate
attitude to learn by direct student participation in their own
teaching/learning environment is the guiding principle.
The department is also using Team Training Program (TTP)
extensively to maintain quality education: Public Health Officer
Department is a pioneer department in the philosophy of health
team training. TTP is the most practical and a significant devel-
opment in the field of health professional training for developing
countries. It uses community based training strategy to achieve
the national health goals. Community-Based Education (CBE)
consists of learning activities that use the community extensively
as a learning environment by involving students, teachers, the
community, as well as different sectors and agencies to be ac-
tively engaged throughout the educational process. It involves
problem identification and looking for solutions using local re-
Programs’ Evaluation Report QAAD - UOG
56
sources by involving all stakeholders. Six models including
community problem solving: academically based community
service, civic education, environment-based education, place-
based learning, service learning, and work-based learning are the
known approaches in CBE. Through the process students are
exposed to real community life experiences and help to maintain
quality education in the program.
2.5.10. Research and Development and Education Ex-
changes
As per the legislation of the university a full time academic staff is ex-
pected to play the three pillars i.e. conduct research, teaching and en-
gage in community service. There are thematic areas identified and re-
search is assumed to be conducted in teams. Currently, the university
allocates budget for research and academicians are expected to submit
proposals based on the thematic areas identified for each college/
faculty. Finally, those proposals which win competitively are funded. In
this college, there is a research coordinating office which collects pro-
gress reports of the winners periodically and ensures researchers settle
financial issues. However, there is a complaint that the fund is not suffi-
cient to conduct the intended research. Based on the legislation and in-
structors handbook, promotion to assistant professor and above relies on
research publications.
In our department, both academic staff and graduating class students
conduct research. The “senior” academic staff of the department con-
ducted research and published in internationally recognized journals.
Some of the staffs are also involved in research projects, research advi-
Programs’ Evaluation Report QAAD - UOG
57
sor ship and peer review process. Graduating class students also conduct
research in the thematic area identified with a team member of five stu-
dents under the supervision of instructors.
There are limited opportunities for active participation of staff in rele-
vant professional conferences, seminars, workshops and other academic
activities at regional and national levels.
2.6. Strengths and Limitations
There is equipped library which serves for 24 hours. There is tertiary
hospital for clinical practices. There are sufficient numbers of qualified
and experienced academic staff though not all are under the department.
There is adequate number of classrooms for teaching - learning process.
Existence of nationally harmonized curriculum and young energetic
staff may also be considered as strength of the program. There are also
guidance and counseling service, and students also have their own sepa-
rate clinic.
· Courses are offered by qualified & experienced staff
· The program follows student centered approach incorporates va-
riety of teaching methods.
· Continuous assessment is implemented and variety of assess-
ment methods and tools are used at the department level to eval-
uate students
· Existence of final comprehensive exam
Programs’ Evaluation Report QAAD - UOG
58
· An advisor assigned for each level of students, orientation at the
time of admission and registration, first day first class, continu-
ous assessment and students control their instructors by using a
check list and appropriate measure taken by the management on
instructor who miss classes.
· The curriculum revised periodically, different trainings arranged
by the department for staff, existence of clear criteria for promo-
tion are some of the strength of the program in particular and the
university in general.
However, there is
· Lack of adequate number of staff
· The curriculum is tough and very difficult to address within four
years duration
· Class rooms are not equipped with LCD projector and hence, the
instructors usually waste time through searching LCD, divider
and socket.
· There is no external examination for evaluation of students.
· Even though we have our own hospital, owing to many health
science and medical students, there is lack of space for clinical
practices.
· Lack of adequate ICT center.
· Lack of enough recreation centers
Programs’ Evaluation Report QAAD - UOG
59
· The quality of the program is not assessed by external reviewers
and we didn’t get Feedback from employers and the graduates
2. 7. Good Practices
There is strategic plan both at the department and individual
level.
o There is community based education like TTP, Community
health attachments.
o There is a good culture to conduct research and publications.
o Students control their instructors using checklists and report it to
the department weekly. The filled checklist will be sent to dean’s
office and complied there and finally reported to the office of
vice president for academics.
o There is annual evaluation of staff’s and feedbacks are provided
at each management level of the university.
o Orientation about the program to the first year students at the
time of registration.
o The implementation of 1 to 5 peer learning for all students en-
rolled by the program.
o Economical support for students who can’t fulfill the necessary
materials by themselves like printing handouts.
o Discussion with students by department and dean’s office peri-
odically.
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60
o There is exam committee to approve the exam questions pro-
posed by the instructors for its appropriateness and other related
issues.
2.8. Plans for Enhancement of Processes and Practices
Most problems/weaknesses are beyond the department level and needs
the attention of the higher officials of the university and the main stake
holders like FMoH, FMoE and others.
We have the following plans for enhancement;
o There is a plan to make class rooms a model class room
o In the near future, there will be inauguration of a new referral
hospital with 1000 beds, probably it solves space competition
and
o There is also a plan for affiliation in the nearby Health Centers
and District hospital for clinical teaching and practices.
o Graduate trace study has been done and the result will be dis-
closed soon.
o The department should have its own academic staff including
physicians otherwise it should be closed at UoG where there is
serious interest conflict with medical students.
Programs’ Evaluation Report QAAD - UOG
61
School of Technology
Program level assessment report for
Civil Engineering program
University of Gondar
PART III
March, 2014
Gondar, Ethiopia
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62
Programs’ Evaluation Report QAAD - UOG
63
PART THREE
3.1. The Purpose of the Evaluation
This report presents an evaluative study of the Department of Civil En-
gineering at the University of Gondar. The principal report purpose is to
improve the quality and effectiveness of the Civil Engineering Depart-
ment program in the following aspects: (a) The evaluation centers on the
betterment of the quality and operation of the program particularly in
the teaching-learning process. In other words, self-evaluation can
demonstrate how the program can be improved, whether the program is
worthwhile, whether there are better alternatives, and whether it makes
a difference; (b) A second purpose of the evaluation is to determine the
accountability of the program along with its expectations; (c) The evalu-
ation helps to explore the nature and effectiveness of a program in such
a way as to contribute to the existing knowledge base or to develop a
new program through impact; (d) The impact, in turn, depends on the
evaluation itself, on its level of expertise and impartiality, its follow-up
and integration into the education system. In line with this, the evalua-
tion process provides an opportunity for faculty and administrators to
obtain insights regarding the level of excellence of the program; (e) Re-
garding the strengths and weaknesses of the program, evaluation paves
the way for setting specific recommendations aimed at maintaining or
enhancing the program quality.
All in all, the report is intended to serve as a baseline for future quality
assurance and improvement self- assessments studies in relation to pro-
gram quality and relevance. Accordingly, self-evaluation will help the
Department of Civil Engineering to appraise the overall achievements of
Programs’ Evaluation Report QAAD - UOG
64
the program, its aims, goals, learning outcomes as well as future direc-
tions.
3.2. The Purpose of the Program
The purpose of Civil Engineering program is to produce professionals
equipped with relevant knowledge, skills and attitude to contribute to
the development of the country. In a developing country like Ethiopia,
Civil Engineering has a great contribution to make to the economic de-
velopment and improvement of living standards. As infrastructure de-
velopments are indicators of improved livelihood and ways of invest-
ment, attractions and tourism, the impact and influence of well trained
civil engineers is crucially important. Therefore, this study by which
many Ethiopians will be trained to serve the country must have clear
focus areas to accelerate and sustain achievements for improving the
country’s infrastructure facilities.
The report is intended to cover fundamental and advanced topics in the
Civil Engineering discipline. The program is applied in nature and co-
vers the skills and knowledge that are most valuable to industry. In a
technology enriched learning environment, students are expected to de-
velop the technical competencies and character to succeed in the con-
struction industry.
Everywhere in the world, civil engineers are involved in projects rang-
ing from small scale to sophisticated projects. In particular, they carry
out different assignments such as planning, design, construction and
maintenance of building structures, roads, bridges, railways, dams, wa-
ter supply and sewerage schemes and the like. Civil Engineering is a
broad term. It is an umbrella field comprised of many related specialties.
Programs’ Evaluation Report QAAD - UOG
65
Some of the core services of Civil Engineering are summarized as fol-
lows:
Regarding contract administration- focusing on construction man-
agement, manage construction activities and available resources includ-
ing planning, scheduling, cost estimating, controlling and reporting,
solid waste management, water resource development and manage-
ment
Pertaining to design- analysis and structural design activities, trans-
portation facilities design, railway route design, design of airfields and
bridge, pavement design
As to identification and classification of material- working on la-
boratory tests on soils, rocks and construction materials, feasibility
studies, soil and material investigation
Concerning plan and organize- maintaining and repairing of exist-
ing civil engineering construction works
Relating to working in a multidisciplinary environment- acquir-
ing knowledge and skill that allow civil engineers to practice in asso-
ciated areas of sciences and engineering.
In summary, Civil Engineering work represents the design, construction,
and maintenance of a wide range of man-made structures including
buildings, roads, bridges, canals, dams, and others. For this, resources
are highly needed to transfer technology into practice. Anything that can
be used to satisfy construction needs is a resource. Money, manpower,
machinery and materials are particularly critical resources. In addition
to the aforementioned resources, the Civil Engineering Department ur-
Programs’ Evaluation Report QAAD - UOG
66
gently requires basic support like up-to-date laboratories and field work
equipment and materials including the latest books. This is because the
utilization of materials on the field work and laboratory can bring about
significant training improvements for students.
The Civil Engineering program intends to accomplish a number of
things both for the students and the community. For example, graduated
civil engineers must build and maintain bridges, highways, railways,
tunnels, airports, dams, water treatment and distribution systems and
large buildings, along with many other structures. Environmental con-
siderations, such as water supply, pollution control and preservation of
soil quality, are also a part of the course of study. With thorough
knowledge of both the principles of construction and the possible envi-
ronmental consequences of a structure, the civil engineer's expertise is
one that is essential to our present civilization and one that will become
ever more valuable in the future.
3.3. The Program Context
The Civil Engineering program has been set up as an independent field
of study campus at the University of Gondar (UoG). Concerning politi-
cal and social contexts of the program, the department basically follows
the Ministry of Education established rules designed according to the
socio-political situation of the area.
Civil Engineering is an indispensable study for developing countries
like Ethiopia where access for infrastructure (i.e. design, construction
and maintenance of large public and private projects) is limited. The
program is essential to help address the needs of society pertaining to
technology both in urban and rural areas where the number of engineers
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67
is insignificant to match demands. The main purpose of the program is
to promote the economic development and improvement of the living
standard of the people. As infrastructure developments are indicators of
improved livelihood and ways of investment attractions and tourism,
contributions from Civil Engineering in this regard are crucial. Howev-
er, the program at the University of Gondar lacks numerous facilities
including laboratory equipment and materials which are vital for stu-
dents’ practical activities. Unless these inadequacies are directly and
positively addressed the development of the program will be stunted at a
loss to the country and to the students who have been promised a quality
engineering education supported by essential educational resources.
3.4. The Evaluation of Quality and Relevance
It is axiomatic that the evaluation of the program is vitally relevant both
socially and politically. This is because self-evaluation is recognized to
play a significant role in bringing improvement to program quality.
Department enrollments have been robust over the last two-three years,
and the intake capacity of the last four years has reached up to 1800 stu-
dents in both regular and extension programs. However, the department
has not yet graduated its first batch. Regarding the quality and standard
of the program, it is questionable for several reasons. To begin with
manpower, there is lack of well experienced professionals in the field of
study. A further reason is that the experienced engineers are not moti-
vated to teach in the department because their services are in demand at
different constructions where they can earn a better payment along with
incentives. Scarcity of basic materials and equipments for laboratory,
field work including up-to-date books in the department are also funda-
Programs’ Evaluation Report QAAD - UOG
68
mental problems affecting education quality. Hence in this section of the
report the evaluation of quality and relevance is elaborated more based
on the ten focus areas established by HERQA.
3.4.1. The Program Aims, Goals, and Learning Outcomes
The department has a well-documented and clearly stated mission, vi-
sion, values and objectives cascaded from the University strategic plan.
9.4.1.1. Mission of University of Gondar
The University of Gondar is dedicated to continue to the sustainable so-
cio-economic development of the country through the provision societal
needs-tailored education, problem- based research and relevant commu-
nity services.
Based on the institution mission, Civil Engineering program set its own
mission as stated below:
The mission is to offer an outstanding, professionally oriented under-
graduate engineering education and conduct applied research and con-
sultancy service that will bring qualitative change in civil works and
technical services in Ethiopia.
3.4.1.2. Vision of University of Gondar
The vision of the university is to be the leading societal problems solv-
ing university in the country by 2020.
3.4.1.3. Values of University of Gondar
Our core values are:
Students First: What are we for without students?! Hence, we
value our students, and their affairs are our top concerns.
Quality at all: premier quality as a foundation of everything
we do is our guiding principle.
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69
Solidarity and Teamwork: Enhancing unity and forming co-
hesive teams determines our future success. Thus, we value soli-
darity and encouraging team work in our process.
Care for Staff: Our success is based on attracting, hir ing, de-
veloping and retaining best employees.
Proudly Community Servant: We are not an island. We are
part of and live with community. We feel their pains and share
their joy. Therefore, we feel proud to belong to and serve our
community.
Innovation: We value innovation as we are in a higher educa-
tion industry where creativity and innovation are not only neces-
sitates but also obligations.
Committed to Ethics: Compliance to legal, social and profes-
sional ethics and norms in crucial for our development and good-
will.
3.4.1.4. Program Aims
This program is aimed at educating manpower required for the realiza-
tion of the country’s untouched Civil Engineering works. Well qualified
civil engineers with adequate knowledge in the area of structural, high-
way, geotechnical and water resources who can be actively engaged in
the planning, development and management of Civil Engineering pro-
jects will be trained through this program. Specifically, civil engineering
students will be equipped with the knowledge enabling them to execute
the following tasks:
Programs’ Evaluation Report QAAD - UOG
70
Undertake project identification, pre-feasibility and feasibility
study and detail design of Civil Engineering works.
Prepare complete contract documents and terms of references for
Civil Engineering projects
Plan, manage, monitor and evaluate the operation and mainte-
nance of Civil Engineering works.
Remodeling and rehabilitation of existing Civil Engineering
works
3.4.1.5. The Program Strategic Goals
Basically, the Civil Engineering program has its own goals: The follow-
ing are some of the goals:
Increase relevance of undergraduate program to the civil work.
Diversify the undergraduate programs in the areas related to Civil
Engineering.
Increase diversity, quantity and quality of academic staff and tech-
nical assistants.
Increase civil work supported researches and consultancy activities.
Increase attractiveness of the program to students.
Achieve high standards for instructional quality.
Improve effectiveness of student advising.
Provide effective mechanism for student informal feed-back.
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71
Facilitate student access to industrial practice and job placement by
working with professionals and entrepreneurs associations.
Support student professional clubs and extracurricular activities.
3.4.1.6. The Program Learning Outcomes
The program learning outcomes are statements that describe what stu-
dents are expected to know and be able to do by the time of graduation.
The program outcomes have been established based on the Civil Engi-
neering educational objectives. In doing so, the main learning outcomes
pertaining to students who qualify for graduation state:
Be proficient in mathematics through differential equations,
probability and statistics, calculus-based physics, general chem-
istry, and engineering science and have the ability to apply
knowledge in these areas to Civil Engineering problems.
Have ability to design and conduct experiments and to critically
analyze and interpret data in various Civil Engineering fields.
Be able to develop design criteria to meet desired needs and to
design a Civil Engineering system, component, or a process sat-
isfying these criteria.
Have ability to function on multi-disciplinary teams.
Be able to identify and formulate an engineering problem, to col-
lect and analyze relevant data, and to develop a solution.
Understand and appreciate professional and ethical responsibili-
ties and professional practice issues such as procurement of
Programs’ Evaluation Report QAAD - UOG
72
work, bidding versus quality-based selection processes, and in-
teraction between design and construction professionals.
Be able to effectively present ideas and technical material to di-
verse audiences in writing, visually, and verbally.
Have the broad education necessary to understand the impact of
engineering solutions in a societal and global context.
Understand and appreciate the importance of professional licen-
sure and commitment to life-long learning.
Have knowledge of current issues and awareness of emerging
technologies.
Have an ability to use modern engineering techniques, skills, and
tools including computer-based tools for Civil Engineering anal-
ysis and design.
Clearly, the Civil Engineering Department has begun strengthening the
program aims, objectives and learning outcomes to make it known to
the department’s internal and external stakeholders to stimulate positive
relationships.
Concerning the program aims, objectives and learning outcomes, de-
partment members are trying to review them periodically so as to make
the program more comprehensive, inclusive, and in line with students’
needs and interests. However, there is no history of periodical consulta-
tion with a range of external stakeholders (e.g. alumni, professional as-
sociation, employers, and international peers).The program aims and
objectives have been harmonized in national level. What is more, the
Programs’ Evaluation Report QAAD - UOG
73
program has a mechanism to ensure that it is relevant in order to con-
tribute to social and national development.
It is the case that the Civil Engineering program offers different compul-
sory courses to students. In addition to the major courses, the Depart-
ment has incorporated courses as common courses. For instance, Eng-
lish language courses are offered since these courses enable students to
improve their skills by which students can explain their laboratory as
well as field work reports via spoken and written. Also, Civics and Ethi-
cal Education courses are also offered so as to make students exercise
their rights and responsibilities including their behaviors both in and out
of the university.
Pre-engineering study is required of all students in their first term. The
experience is designed to introduce all engineering specialties, including
Civil Engineering, offered in the School of Technology before students
select their preferred major. It appears there is limited student transfer
between the various specialties once a major is selected.
3.4.2. Governance, Leadership, and Administration
3.4.2.1. Governance of the Program
The Civil Engineering program is led by a head appointed by the Dean,
School of Technology. Efforts to select a head by academic staff vote
have proven ineffective. Program governance is managed by a five
member department council that includes the head of the program and
four faculty members. Meetings are held twice monthly. Committees
other than department council exist for various special purposes. The
current program head expressed no reservations about limitations on his
prerogatives as Civil Engineering’s staff leader, although noted that re-
Programs’ Evaluation Report QAAD - UOG
74
sources needed to provide a quality program are in short supply or non-
existent, including the absence of adequately equipped laboratories. Stu-
dents are required to travel to use engineering laboratories at the Univer-
sity of Bahir Dar.
Since the program is in its infancy it is not broadly engaging external
stakeholders and the custom of having external stakeholders participate
in program committees has not yet taken hold. The growth of student
internships is expected to create opportunities in the future to involve
stakeholders more actively than is the case at the present time.
Academic staff interviewed declared students are invited to attend coun-
cil meetings, especially when meeting agendas include items of particu-
lar student interest. However, students who were interviewed said their
participation in council meetings was irregular and infrequent.
The program has been established for less than four years and has yet to
graduate its first batch. Within its relatively short history Civil Engi-
neering has had three different heads. Lack of leadership continuity was
identified by staff as a major challenge. Staff explained that the benefits
of working outside the university are highly attractive for experienced
engineers. The salaries paid for education work are too modest to hold
the interest of highly qualified engineering professionals.
3.4.2.2 Academic Leadership of the Program
There is custom established for the formal evaluation of the department
head but the evaluation is not for leadership improvement, rather it is for
promotion purposes. The role of program head would appear to be suffi-
ciently unattractive that it is has been difficult to fill on a continuing ba-
sis. A job description for the department head is not posted anywhere in
Programs’ Evaluation Report QAAD - UOG
75
the head’s office. Consequently expectations for the position might be
unclear to students and those who work with the head.
3.4.2.3. Administrative and Management Staff
Staff maintained that resources required for a good quality engineering
education are not well appreciated by the university’s senior administra-
tion as evidenced in the lack of properly equipped laboratories. It was
maintained that university infrastructure hinders rather than helps the
department. “Everything is a problem” complained one interviewee.
It was said that when the program sought to collaborate with the univer-
sity’s senior administration for improvement purposes, the administra-
tion turned the events into opportunities to blame the academic staff in
the program for deficiencies. This undermined staff appetite for future
collaboration.
Although there are fourteen laboratory assistants on staff the lack of ad-
equately equipped laboratories means they are employed for the most
part on non laboratory tasks. Furthermore, some of the laboratory assis-
tants are not sufficiently prepared to fulfill their tasks competently.
3.4.3. Educational Resources
Interviewees said thirty instructors share one office space. Academic
staff members are required to use their own computers and pen and pa-
per are the means for preparing all examinations. It would seem the pro-
gram commenced accepting students and providing instruction without
modern computing support in place considered essential for quality en-
gineering programs elsewhere.
As explained in 2.1, laboratory facilities were reported to be inadequate
and students must travel to Bahir Dar University to use laboratories
Programs’ Evaluation Report QAAD - UOG
76
there. Problems affect the bidding process for needed equipment and
were mentioned by staff among procedures requiring improvement.
Not mentioned by interviewees but observed by interviewers, there is a
“Soil I Laboratory” available but it is narrow and can accommodate on-
ly a few students at any one time. The “Survey I Laboratory” also has
limited space and insufficient apparatus for the number of student users.
A “Construction Materials Laboratory” is available that must also ac-
commodates students from Agriculture and Geology. Space is dispro-
portionate to the number of student users. Furthermore, a “Hydraulics
Laboratory” is also on site that is used by students from Water and En-
vironmental Engineering as well as Civil Engineering. There should be
an additional Soil Laboratory II and Highways Laboratory according to
academic staff.
Access for the physically disabled has not been appropriately considered
and if students suffer physical injury one interviewee claimed there is
inadequate ambulance service for swift transportation for hospital treat-
ment. Students who were interviewed said first aid facilities are poorly
equipped and generally in unsanitary condition.
Facilities exist for student counseling but there are only two counselors
for engineering students from all majors. Civil Engineering alone has an
enrolment of 1,800. Counseling staff do not have a formal reporting
mechanism with the Civil Engineering program leadership to help per-
mit collaborative solution of multi-faceted student problems.
Programs’ Evaluation Report QAAD - UOG
77
There is lounge space provided for students, although students com-
plained that to use some recreational resources they must travel to an-
other campus. For instance, for sport field and DSTV.
3.4.4. Academic and Support Staff
Forty (40) instructional staff are employed by the program yielding a
high student to staff ratio of over 1:40, which far exceeds the HERQA
standard of 1:20. Twenty five instructors are in the assistant lecturer cat-
egory and about ten (10) were reported to hold master’s degrees. No
teaching staffs were reported to hold academic degrees beyond the mas-
ter’s level.
Formal job descriptions for instructional staff are not available and
made known by the teachers. Staff evaluation is inconsistent and used
mainly for promotion purposes, not for improvement.
Induction training is provided exclusively through the central university
program. A system of senior instructors mentoring junior instructors
was mentioned in the interviews. Junior instructors are coached by sen-
iors to help them understand and teach various courses. When program
leaders were asked why few engineering instructors enroll in the univer-
sity’s higher diploma program developed to help teachers improve their
pedagogy, they responded that there are numerous income improvement
possibilities outside the institution. The focus for most professional staff
is on maximizing income, not cultivating teaching – learning excellence.
Students who were interviewed complained their instructors lack the
knowledge and seniority to be effective teachers. Some said when they
talk to engineering students at other universities they conclude that Uni-
Programs’ Evaluation Report QAAD - UOG
78
versity of Gondar Civil Engineering instructors compare unfavorably to
those on staff elsewhere.
3.4.5. Student Admission and Support Services
3.4.5.1. Admission and Selection
Students are assigned to university engineering study by the central gov-
ernment and assignment does not necessarily accord with student inter-
est. This necessarily affects quality input for the program. According to
staff, too many students are admitted (est. 30%) who are either disinter-
ested in engineering study or lack the academic preparation necessary to
succeed in university level work. Program academic staff have a role in
review and assessment of candidates following student completion of
the pre-engineering course. All first term engineering students are re-
quired to enroll in pre-engineering. This introduction exposes students
to information about all the engineering majors available at the universi-
ty, including Civil Engineering. Once a student chooses a major there
seems to be little or no experience in transferring from one major to an-
other (e.g. civil to mechanical).
Thirty per cent (30%) of Civil Engineering student positions are re-
served for female students and they are favored with an admission ad-
vantage. There are no formal mechanisms or policies to assist students
with special needs, although such policies and mechanisms exist at the
university-wide level. Staff maintained special needs students are assist-
ed informally.
3.4.5.2. Support Services
A student council exists to help identify and maintain appropriate sup-
port services, although evaluation of student support services is man-
Programs’ Evaluation Report QAAD - UOG
79
aged without input from Civil Engineering program leadership. Students
commented some recreational services are not available close to where
they take their classes and live. One student said, “We have dormitories
where we sleep and classrooms where we take our courses; outside that
there isn’t very much”.
Some space is reserved for lounges. Students said there are lounges
available for their use but they are poorly equipped. One interviewee
commented that noise from a student lounge in the library is distracting
to students who use the library as a quiet study area.
There is no formal means for student input to the curriculum and stu-
dents view staff as largely disinterested in any kind of meaningful dia-
logue with them on any matter.
There is little staff time available to mentor or help remediate student
difficulties and students who were interviewed were critical of the gen-
eral unavailability of staff to assist them outside classroom time. How-
ever, students support one another, especially during lead-up time to
examinations. The problem of inadequate student preparation to handle
engineering study is deepened by the preoccupation of faculty with out-
side contracts.
3.4.6. Program Relevance and Curriculum
There is no policy followed for regular program review. Curriculum is
managed by the department council. Any revisions to the curriculum are
distributed to all staff for comment before finalization. There is a core of
academic subjects followed by the curriculum that are recognized as
Programs’ Evaluation Report QAAD - UOG
80
foundational both within academia and the world of engineering prac-
tice. Academic staff said the curriculum is composed of seventy percent
(70%) theoretical learning and thirty percent (30%) field work. This di-
vision was rejected by students interviewed who asserted that almost all
course implementation consists of classroom lectures. There is minimal
field work and no laboratories equipped at a level to accommodate ex-
perimental work. Students also said that although they have been told
they will go to Bahir Dar University to use laboratories, there that has
happened either very little or not at all.
3.4.7. Teaching, Learning and Assessment
3.4.7.1. Teaching Learning
Academic staff said they follow the university’s policy on teaching and
learning. There is a mix of lectures and tutorials; however, the high stu-
dent to academic staff ratio makes it difficult to implement active learn-
ing principles.
As noted elsewhere in this report, student input for program manage-
ment, and change is rarely invited. Nor was the use of external consult-
ants mentioned as a customary part of program / curriculum review.
Syllabi are provided to students at the beginning of courses to provide
an outline for course content and instruction schedule.
The harmonized program curriculum is mandated nationally and applies
uniformly to all Civil Engineering programs in the country. Limited
flexibility exists for the implementation of changes by programs at indi-
vidual universities.
Student performance in coursework is assessed on the basis of assigning
50% of the final mark from achievement in the final examination and
Programs’ Evaluation Report QAAD - UOG
81
50% from continuous assessment over the course of the academic term.
The grading policy is incorporated into the course syllabi. Also concern-
ing grading, students complained that some instructors limit their final
examinations to three questions. If just one question is answered incor-
rectly it biases the grade assigned for the whole examination.
Staff explained they receive student complaints as long as they are sub-
mitted in written form. This was disputed by a student who declared, “It
is considered a crime to come around the office with a complaint”.
3.4.8. Student Progression and Graduate Outcomes
The program anticipates employment for graduates in following key ar-
eas:
Consultancy of new construction proposals
Contract administration
Analysis and design
-Structural analysis and design activities
-waterworks analysis and design activity
Transportation facilities design
Material testing
Construction supervision
Since the program has not yet graduated its first batch graduate out-
comes is not a relevant measurement at this time.
A program leader stated a holistic examination is proposed in the Civil
Engineering program for third year students. However, since the pro-
gram is without a budget to hire external examiners, holistic examina-
tions have not yet been administered. Every engineering discipline re-
Programs’ Evaluation Report QAAD - UOG
82
lates to its own association, so there is potential for engaging the Civil
Engineering association in the activities of the program, but that seems
not yet to be well developed.
The history of student attrition and reasons for attrition are tracked by
the Registrar’s Office, not the academic program. Academic staff ex-
pressed the impression that as many as 30% of the students admitted to
Civil Engineering do not bring strong enough academic skills to handle
university level work. On the other hand, students who were inter-
viewed claimed the unavailability of supportive staff and proper facili-
ties are more relevant to student attrition.
3.4.9. Continual Quality Assurance
The program is just beginning to establish student internships. Feedback
from the internships will provide one source of information concerning
the capability of Civil Engineering students to perform in the real world
and, therefore, the adequacy of the program training them. There is little
experience with faculty participation in, or hosting, academic seminars
and conferences. This isn’t surprising given the preference for, and
availability of, outside work detailed earlier in this report.
There is a limited history of ongoing association with the university’s
central quality assurance office and staff interviewed faulted the quality
assurance office for failing to provide criteria adaptable to Civil Engi-
neering education.
3.4.10. Research and Development and Educational Exchang-
es
The program is without a current research agenda. Program leaders ex-
plained there are enough challenges—including rapid instructional staff
turnover—burdening improvement to teaching and learning that there is
Programs’ Evaluation Report QAAD - UOG
83
little time, energy, or desire remaining for research. Without research
there is little prospect for publications, and that is the case for Civil En-
gineering.
The program had an association with rural roads construction but that
association seems to have concluded. Links do, however, exist with the
university’s engineering office and there are many major building pro-
jects underway across the campus.
Academic leaders estimated about 50% - 60% of the instructional staff
hold engineering jobs outside the university at any given time.
3.5. Findings
Several shortfalls were identified in all ten HERQA focus areas, alt-
hough perhaps not unusual for a young program striving to become es-
tablished. The elemental problems would appear to be related to an un-
stable and undersized academic staff. The ratio of academic staff to stu-
dents is well beyond HERQA’s recommended level due in part to the
high attraction of income earning opportunities for civil engineers out-
side the university. Under existing compensation arrangements that
challenge would appear immune to correction.
Equally problematic for the department is the provision of Civil Engi-
neering education without the infrastructure resources (e.g. laboratories)
commonly considered essential for training competent graduates. Com-
pounding the lack of laboratory facilities are questions about whether a
70-30 division in theory and practice education is, in fact followed.
Programs’ Evaluation Report QAAD - UOG
84
3.6. Strengths and Limitations
3.6.1. Strengths
The foremost strength for Civil Engineering is the high priority granted
to engineering education and practice in general by the national govern-
ment. Engineering is acknowledged in Ethiopia’s Science, Technology
and Innovation policy (February, 2012) as essential to the national inter-
est and economic progress. The policy states a priority to “develop sci-
ence and technology institutions that focus on producing highly quali-
fied technicians, engineers and scientists in line with the demand of the
national economy”. The policy further declares a need to “Allocate re-
sources for higher education and research institutes in line with the eco-
nomical development for their contribution to technology transfer”. In
sum, university engineering programs are ideally situated to attract
funding from government in accordance with their potential to nurture
improved technology and technology transfer. These opportunities are
not being seized by the University of Gondar Civil Engineering program
at the moment, but they could be. That is an extremely valuable poten-
tial asset envied by academic colleagues in the social sciences and hu-
manities.
For the University of Gondar Civil Engineering program to meet expec-
tations held for it by the national government means it must have an ac-
ademic staff who see the education of young engineers as of paramount
importance, and who accept responsibility for research and service to
the engineering profession and the wider community.
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85
Further program strengths of more practical than potential importance
revealed by this study include:
The program curriculum is being revised to accord with the na-
tional harmonized curriculum.
Program outcomes are declared and cover both skills and atti-
tudes.
Syllabi are distributed to students at the start of courses.
The mission of the department conforms to the university mis-
sion and the aim of the program is described in the program cur-
riculum.
Various compulsory courses have been developed and are being
offered to students.
Civil Engineering practice has an association of graduate engi-
neers.
Facilities exist for student counseling.
The program grading policy is described in syllabi.
The program is committed to a 70-30 division of theoretical and
practice education.
3.6.2. Limitations
Ratio of academic staff to students is over 1:40
Staff evaluation is inconsistent and position descriptions are not
clearly made known.
The program is engaging very few external stakeholders at this
point.
Turnover in program leadership; three heads of program before
one batch has graduated.
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86
Irregular and infrequent student participation in department
council meetings.
Student counselors do not have formal liaison with program aca-
demic leadership.
Low commitment of staff to improving their teaching learning
capabilities; no participation in HDP program.
Poor staff-student relations
70-30 division of theoretical and practical education not prac-
ticed.
No formal policies, mechanisms at faculty level to assist special
needs students.
Staff generally unavailable to assist students outside classroom
time.
3.7. Good Practices
The program is led by a head and a functioning department
council who manage the program and meet regularly twice
monthly.
Program aims and outcomes are formalized and presented in
course syllabi.
Students have organized themselves into study groups. They
coach and help one another to prepare for examinations.
Senior academic staff mentors junior staff.
3.8. Recommendations
The department should, in collaboration with the university, intensify
efforts to ensure quality, planned outcomes by way of the following:
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87
Set recruitment procedures for qualified staff.
Provide different trainings, workshops and so on.
Prioritize the fulfillment of the basic equipment for laboratory
and field work. In line with this, the necessary incentives should
be fulfilled for professionals.
Emphasize the relevance of examination and continuous assess-
ment.
Employ periodical acquisition of up-to-date references, laborato-
ry equipment and reagents.
Practice pre-service training such as essential field works skills,
teaching methodology,
Supervise practices in the training, laboratory, field work, and
Get regular feedback from the mix of senior and junior students
and internship provider organizations.
3.9. Plans for Enhancement of Processes and Practices
This section of the report will be prepared by the department and pro-
vided under separate cover.
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88
Programs’ Evaluation Report QAAD - UOG
89
School of Technology
Program level assessment report for
Electrical and Computer Engineering program
University of Gondar
PART IV
March, 2014
Gondar, Ethiopia
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90
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91
PART FOUR
4.1. The Purpose of the Evaluation
This report presents an evaluative study of the Department of Electrical
and Computer Engineering at the University of Gondar. The principal
report purpose is to improve the quality and effectiveness of the Electri-
cal and Computer Engineering program in the following aspects: (a)
The evaluation centers on the betterment of the quality and operation of
the program particularly in the teaching-learning process. Expressed al-
ternatively, self-evaluation can demonstrate how the program could be
improved, whether the program is worthwhile, whether better choices
are feasible, and whether it makes a difference; (b) A second purpose of
the evaluation is to determine the accountability of the program along
with its expectations; (c) The evaluation helps to explore the nature and
effectiveness of a program in such a way as to contribute to the existing
knowledge base or to develop a new program through impact; (d) The
evaluation can accomplish its aims only if it has an impact. The impact,
in turn, depends on the evaluation itself, on its level of expertise and im-
partiality, its follow-up and integration into the education system. In line
with this, the evaluation process provides an opportunity for faculty and
administrators to obtain insights regarding the level of excellence of the
program; (e) Based on the strengths and weaknesses of the program,
evaluation paves the way for setting specific recommendations aimed at
maintaining or enhancing the program quality.
All in all, the report can serve as a baseline for future quality assurance
and improvement self- assessments studies in relation to program quali-
ty and relevance. Accordingly, self-evaluation will help enable the De-
Programs’ Evaluation Report QAAD - UOG
92
partment of Electrical and Computer Engineering to appraise the overall
achievements of the program, its aims, goals, learning outcomes as well
as future directions.
4.2. The Purpose of the Program
Electrical & Computer Engineering integrates both Electrical Engineer-
ing and Computer Science into one program where the focus is on de-
veloping computer and electrical systems, including how they work and
fit into the larger field of technology. The purpose of the Electrical and
Computer Engineering program is to produce professionals equipped
with relevant knowledge, skills and attitude to contribute to the develop-
ment of the country. Electrical and Computer Engineering has a vital
role to play in the achievement of national develop¬ment goals. The ad-
vancement of energy, communication, industrial and commercial sectors
needs well-qualified Electrical and Computer Engineers. University of
Gondar graduates should be able to work all over the country in a varie-
ty of positions including installation, design, testing, research and distri-
bution of electrical devices and sys¬tems. It is expected many graduates
will be engaged by large public companies like Ethiopian Electrical
Power Corporation, Ethiopian Telecommunication Corporation, Ethio-
pian Airlines, and various other indus¬trial and business organizations.
Therefore, this study relating to an education program by which many
Ethiopians will be trained to serve the nation must have clear focus are-
as to accelerate and sustain achievements related to national electrical
and computer needs. Also, the graduates of the Department will have a
profound knowledge in basic science, mathematics, social science in
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93
addition to the major studies of communication systems, power systems,
control systems, software design, hardware design and microprocessors.
Thus, we must have Electrical and Computer Engineers who can ana-
lyze, design, construct, plan, manage, and maintain communication,
computer and control the power system/component.
In summary, the report is intended to cover fundamental and advanced
topics in the Electrical and Computer Engineering discipline. The pro-
gram is applied in nature and covers the skills and knowledge that are
most valuable to industry. In a technology enriched learning environ-
ment, students develop the technical competencies and character of
electrical and computer knowledge and skills to succeed in the ability to
design a system, component, or process to meet desired needs within
realistic constraints such as economic, environmental, social, political,
ethical, health and safety, manufacturability, and sustainability.
4.3. The Program Context
The Department of Electrical and Computer Engineering is a unit of the
University Of Gondar School Of Technology. Although the Department
has not yet graduated its first batch of students, it offers programs lead-
ing to the B.Sc. degree in Electrical and Computer Engineering in the
regular program having duration of 5 years. The Department enrolment
in the regular program enables students to gain academic excellence in
cutting edge technological knowledge and applications.
Concerning political and social contexts of the program context, the De-
partment basically follows the Ministry of Education established rules
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94
which are designed according to the socio-political situation of the area.
However, because of the nature of the program, it lacks a number of fa-
cilities including laboratory equipment and materials which are vital for
students’ practical activities. These are the main challenges facing the
Department. Unless they are directly and positively addressed the devel-
opment of the program will be stunted at a loss to the country and to the
students who have been promised a quality engineering education sup-
ported by essential educational resources.
4.4. The Evaluation of Quality and Relevance
It is axiomatic that the evaluation of the program is unquestionably rele-
vant both socially and politically. This is because self-evaluation plays a
significant role in bringing improvement to program quality. So far, de-
partment enrollments remain strong the last two-three years, and the in-
take capacity of the last four years has reached up to 800 students in
regular program.
However, the department has still not graduated its first batch. It seems
to strive to attain students’ effectiveness in the field. Regarding the
quality and standard of the program, it is still questionable for several
reasons. To begin with manpower, there is lack of well experienced pro-
fessionals in the field of study. This gives rise to many problems in stu-
dents’ knowledge and skills. Shortages of basic equipments for labora-
tory including outdated books in the library are also fundamental prob-
lems affecting education quality in the Department. Hence, in this sec-
tion of the report, the evaluation of quality and relevance is elaborated
more based on the ten /10/ focus areas established by HERQA.
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95
4.4.1. The Program Aims, Goals, and Learning Outcomes
The Department has a well-documented and clearly stated mission, vi-
sion, values and objectives cascaded from the University strategic plan.
4.4.1.1. Mission of University of Gondar
The University of Gondar is dedicated to continue the sustainable socio-
economic development of the country through the provision societal
needs-tailored education, problem- based research and relevant commu-
nity services.
Based on the institution’s mission, Electrical and Computer En-
gineering Department set its own mission as stated below:
The Department is preparing young men and women to lead productive
and rewarding professional lives at the forefront of Engineering in the
21st century and pursues research and linkage with the industry to ad-
vance the state-of-the-art in electrical and computer engineering educa-
tion.
4.4.1.2. Vision of University of Gondar
The vision of the university is to be the leading societal problems solv-
ing university in the country by 2020.
4.4.1.3. Values of University of Gondar
Our core values are:
Students First: What are we for without students?! Hence, we
value our students, and their affairs are our top concerns.
Quality at all: premier quality as a foundation of everything we
do is our guiding principle.
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96
Solidarity and Teamwork: Enhancing unity and forming cohe-
sive teams determines our future success. Thus, we value soli-
darity and encouraging team work in our process.
Care for Staff: Our success is based on attracting, hiring, devel-
oping and retaining best employees.
Proudly Community Servant: We are not an island. We are part
of and live with community. We feel their pains and share their
joy. Therefore, we feel proud to belong to and serve our commu-
nity.
Innovation: We value innovation as we are in a higher education
industry where creativity and innovation are not only necessi-
tates but also obligations.
Committed to Ethics: Compliance to legal, social and profes-
sional ethics and norms in crucial for our development and
goodwill.
Based on the institution’s vision, Electrical and Computer Engi-
neering Department set its own vision as follows:
The Department aspires to excel in teaching, research, and in-
dustry linkage/consultancy at a national level as well as regional-
ly and also in producing competent engineers within the field of
electrical, electronic, and computer engineering to solve the
problem of our country and bring about growth.
4.4.1.4. Program Aims
This program is aimed at educating manpower required for the realiza-
tion of the country’s untouched Electrical and Computer Engineering
works. In line with this, Electrical and Computer Engineering strives to
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97
produce electrical and computer engineers who are flexible across vari-
ous disciplines; and are able to apply their knowledge and skills to lead
multi-disciplinary teams to solve the increasingly complex engineering
problems of industry and technology in our country.
4.4.1.5. The Program Educational Objectives
4.4.1.5.1. General Objectives
The Electrical and Computer Engineering program is designed to pro-
vide its graduates a solid educational foundation on which they can
build successful and sustainable careers in electrical and computer engi-
neering or a related field. Accordingly, the main objectives of Electrical
and Computer Engineering program are:
To train Electrical and Computer Engineer who can analyze, de-
sign, construct, plan, manage, and maintain communication,
computer, control, and power system/component
To train high level technical manpower which can participate in
the national development activities;
To carry out research in the areas of electrical and computer en-
gineering and relevant to the needs of the Country;
To render consultancy services to the community.
4.4.1.5.2. Specific Objectives
Specifically, this program tries:
To train electrical and computer engineers;
To prepare graduates with the capability of following the current
and future developments in the field and related applications;
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98
To enable graduates to work as a team in addressing technical
problems;
To provide opportunity for workers in the field of electrical tech-
nology to upgrade their knowledge through a continuing educa-
tion evening program;
To provide graduates with sufficient background to undertake
postgraduate training in any one of the various focus areas of
Electrical Engineering discipline;
To engage students in research that offers optimal solutions to
technical problems in the industry, energy sector, telecommuni-
cations, computer applications and other industrial sectors; and
To offer consultancy service to government, industry and
society.
4.4.1.6. The Program Learning Outcomes
The program learning outcomes are statements that describe what stu-
dents are expected to know and be able to do by the time of graduation.
The program outcomes have been established based on the Electrical
and Computer Engineering educational objectives. In doing so, the main
learning outcomes pertaining to students who qualify for graduation will
be competent to:
Apply fundamental knowledge related to electrical engineering
in scientific research.
Apply the knowledge of mathematics, physics and engineering
disciplines in problem modeling.
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99
Design systems, components and processes according to the giv-
en specifications.
Use techniques, skills and up-to-date software tools in the engi-
neering practice and detection of their application
Design and conduct engineering experiments and then analyze
and interpret the obtained data and publish the appropriate scien-
tific papers.
Notice, detect, formulate and solve new engineering problems.
Advance their knowledge and follow the development of science
and technology.
Work in a team composed of experts of various profiles.
The Electrical and Computer Engineering Department has begun
strengthening the program aims, objectives and learning outcomes to
help create positive relationships with the Department’s internal and ex-
ternal stakeholders to. It is believed external stakeholders can contribute
substantially to the development of student skills. Stakeholders can help
students acquire relevant electrical and computer engineering
knowledge in planning, design, construction, entrepreneurship plus
planning, managing, and maintaining communication, computer and
controlling the power system.
Concerning the program aims, objectives and learning outcomes, they
are reviewed periodically in consultation with the department members
so as to make them more comprehensive and inclusive with students’
needs and interests. However, there has been no periodical consultation
with a wide range of stakeholders that may include alumni, professional
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100
association, employers’ and international peers because the program
aims and objectives have been harmonized at national level. What is
more, the program has a mechanism to ensure that it is relevant in or-
der to contribute the social and national development.
The Electrical and Computer Engineering program offers different
compulsory courses. In addition to the major courses, the Department
has incorporated common courses. For instance, English language
skills courses are offered since this instruction enables students to im-
prove their skills by which they can explain their laboratory and field
work reports via spoken and written. Also, Civics and Ethical Educa-
tion courses are offered so as to help students understand and exercise
their rights and responsibilities including behaviors both in and out of
the university.
4.4.2. Governance, Leadership, and Administration
4.4.2.1 Governance of the Program
A five member Department Council including the program head is the
paramount means for leading the Electrical and Computer Engineering
Department. The Council meets twice monthly. Other committees (e.g.
specifications committee, committee to review applications for instruc-
tional appointments) also function with responsibility for various spe-
cial purposes. Students are not regularly invited to participate in Coun-
cil meetings, although staff explained they are included when commit-
tee agenda contain items are considered relevant to student interests.
There appears to be little participation by external stakeholders in the
Department, perhaps unsurprising given that there is not yet a graduate
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101
group to influence employer interest in the activities and welfare of the
program.
4.4.2.2 Academic Leadership of the Program
The program is relatively young and is in its fourth year of operation.
The path from student entry to graduation requires five years of suc-
cessful study. The current head is the fourth appointment in four years
suggesting a leadership stability difficulty. The primary consideration
for appointment to program head is interest and motivation. Whoever
wishes to be considered for the appointment is expected to present a
compelling vision for the future of the program. Thirty percent of the
voting power for program head is exercised by the Dean of Science and
Technology. At the present time there is no clear job description availa-
ble for the program head. Interviewees said performance assessment is
judged on the basis of outputs.
When instructional staff were questioned about the relationship be-
tween the program head and the university’s senior administration the
response was that there is limited ongoing association, complicating
communication of the need for improved investment in resources. Con-
tact is generally more reactive than proactive. Staff complained that the
senior leadership of the University is biased in their interest and con-
cern in favour of the institution’s oldest academic wing, health and
medicine. Engineers believe there is inadequate knowledge or appreci-
ation at the top of the institution for the modern equipment needs de-
manded to provide technical education at an appropriate quality stand-
ard.
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102
Program leaders said there was almost no professional development
training offered to cultivate and advance program management skills.
4.4.3. Educational Resources
Academic staff observed the physical location of their program facilities
in the midst of a new campus that remains under extensive construction,
and gaps exist common to start-up initiatives. This, alone, presents nu-
merous difficulties.
Both staff and students commented the program lacks properly equipped
laboratories, accessible and reliable internet, and a stock of up to date
books. The computer room is closed in the evenings depriving students
of access to equipment especially key to their area of study. The lack of
properly equipped laboratories has necessitated use of engineering la-
boratories at Bahir Dar University. However, students complained the
scheduling of visits to the Bahir Dar facilities does not match their pro-
gress through the curriculum making the effort an unsatisfactory alterna-
tive to laboratory study in Gondar. Concerning practical laboratory les-
sons at Bahir Dar University, students asserted they were placed into
groups numbering as many as 15 participants which they criticized as
being too large to learn effectively.
Despite student criticisms, the program is not entirely without facilities
resources. There is a digital electronic workshop where staff expect sev-
en experiments to be carried out. Apparatus limitations, however, con-
tained the number to four. There are four programming labs used by all
engineering departments which are accommodating thirteen sections.
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103
Academic staff have recommended that postgraduate students have their
own programming lab; however, that has not been possible to this date.
Additionally, there is one machine lab expected to accommodate five
experiments but only one experiment has been possible, again, due to
lack of apparatuses including the unavailability of a watt meter. The re-
search team observed one electrical workshop.
Students also complained that while there are lounges provided for them
they are poorly equipped. Similarly, there is a counselling office but stu-
dents said counsellors are frequently unavailable. There is a first aid
clinic but it seems limited to dispensing three types of pain relievers.
Students declared they have no chance of receiving any first aid atten-
tion after 4 o’clock in the afternoon. If a hospital visit is necessary the ill
student is expected to make his / her own arrangements. No special con-
siderations have been made for program access by special needs stu-
dents.
4.4.4. Academic and Support Staff
The Department employs twenty-five academic staff, all on a full time
basis. Seven staff hold M.Sc. degrees; the balance are educated to the
bachelor’s degree level. No current Department members hold degrees
at the doctoral level. The Department enrolls 800 students yielding a
staff to student ratio of over 1:30—exceeding HERQA’s recommended
ratio of 1:20. Additionally, the Department employs six technical assis-
tants and six laboratory assistants, although the number of laboratories
was criticized as being too few to properly accommodate the student
enrollment.
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104
Staff said job descriptions exist for instructors but they are not actively
consulted. Evaluation of staff is starting for the first time this year. The
entire focus for staff is concentrated on teaching. There is neither an
agenda for research nor community service. Furthermore, there appears
to be no experience with broadening understanding for engineering
through professional or public forums, seminars.
Mechanisms for staff development were said to exist in theory but there
is little experience in actually applying the mechanisms. New staff
members are included in the University’s general induction training.
When staff were asked if they participate in the University’s HDP train-
ing to help instructors improve their teaching-learning knowledge and
skills, interviewers were told engineers consider HDP training too unre-
lated to the particular circumstances of technology education. Conse-
quently few, if any, instructors from the Department have completed the
HDP course.
4.4.5. Student Admission and Support Services
4.4.5.1 Admissions and Selection
The Department enrolls 800 full time students; there is no part time en-
rollment. Staff said good academic background is the principal standard
for admission, although some students are placed in Electrical and Com-
puter Engineering despite a desire to study another discipline. The pro-
gram head asserted that women are allowed an admissions advantage in
order to try and meet the goal of thirty percent female enrollment. How-
ever, two third year female students who were interviewed stated there
was no favor for female students during admission. They said, “We are
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105
considered equally with male students”. Students also commented there
were thirty six women among two hundred first year students and that
number has remained relatively constant through the subsequent years
of study—resulting in a shortfall against the thirty percent goal.
4.4.5.2 Support Services
No special accommodation exists for student remediation. Students said
that while instructors begin the term saying they will be available to
help students outside classroom time, they usually fail to do so in prac-
tice. Students must resort to helping, mentoring one another.
Assessment for student services does not have a reporting relationship
to program academic leadership, so there is no established means to
jointly address multi-faceted challenges to student progress and success.
Students who were interviewed were uniformly dissatisfied with support
services and the distant relationship with academic staff. Staff were
made to sound generally unsympathetic to students and intolerant of stu-
dent support needs.
4.4.6. Program Relevance and Curriculum
Staff explained they are seeking to incorporate the national harmonized
curriculum for first and second year students. Since the curriculum is
centrally directed there is limited capability for staff at individual uni-
versities to adapt the curriculum to local needs. Interviewers were told
someone has been appointed on a national level to track, assess, and
modify as necessary, the harmonized curriculum. The harmonized cur-
riculum helps to explain why there is little prospect of including student
input into curriculum modification at the local level. As to the second
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106
and third year curriculum, the Department has adapted from other uni-
versities. Therefore, the Department still tries to review according to the
students need and interests.
While the absence of a satisfactory level of practice education was noted
by students, tutorials are a part of some theory courses. Senior students
tutor younger students. Although staff maintained there is a balance in
program delivery between theoretical instruction and practice (70-30)
and it is stipulated in the curriculum, the claim was disputed by students
who said they have experienced negligible practice education and
blamed the lack of properly equipped laboratories as a major contrib-
uting factor. One interviewee said fourteen good labs are needed but
only one is available. The interviewees elaborated that computer labs
are both insufficient in number as well as too small. Nevertheless, virtu-
ally all students from first year up to fourth year in the Departments of
Civil, Electrical and Computer Engineering and others are required to
use these labs.
4.4.7. Teaching, Learning and Assessment
4.4.7.1 Teaching Learning
A teaching learning policy was said to appear in course syllabi. At the
beginning of courses outcomes and aims are announced and student in-
put is included in course evaluation. Learning outcomes are measured
by student evaluations. Furthermore, staff noted that the pre-engineering
program includes a section covering in advance all aspects of the De-
partment’s teaching learning activities, including familiarization with a
fixed grading scale. If a student grading complaint cannot be handled at
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107
the instructor level, the Department forms a committee to hear and settle
the grievance.
Staff attempted to institute a holistic examination for evaluation purpos-
es but the effort was withdrawn following student resistance. The head
said that students resisted introduction of a holistic examination because
they claimed not to get proper lessons due to lack of sufficient lab prac-
tice and inadequacy of program resources including effective teachers.
Staff said in the absence of a holistic examination they are counting on
mini projects throughout the curriculum plus a major final year project
to evaluate student grasp of the required engineering body of
knowledge.
Student attrition was blamed by academic staff on poor background in
mathematics and low interest level. Students, on the other hand, faulted
instructors inadequately trained to teach and /or staff disinterest in help-
ing students. Students clearly believe that their exams are constructed in
a way meant to produce failure rather than to evaluate student progress
and knowledge thereby encouraging unnecessary attrition.
4.4.8. Student Progression and Graduate Outcomes
The program will graduate its first batch next year, so there is no
current experience for the
Performance of alumni in the workplace. There is also little ex-
perience to date of student
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108
Performance in internships, so graduate outcomes are not yet
known.
Students who were interviewed said the distance between students and
instructors has lessened for them in progressing from first and second
years of study to more senior levels. Although one student claimed stu-
dents are too often made to feel like a “inconvenience” when they try to
raise questions with instructors.
4.4.9. Continual Quality Assurance
There is little ongoing association with the University’s central quality
assurance office, although academic staff who were interviewed were
aware of the hdp program coordinated by the central office. Academic
staff blamed detachment from the central quality assurance office on the
inability of the office to provide quality measures relevant to engineer-
ing study. The belief is strongly held by the instructors who were inter-
viewed that technology education must be framed in its own terms to be
appropriately assessed, and that capability doesn’t appear to them to be
understood outside the School of Technology.
No experience was reported in linking with an external professional as-
sociation. Relations with prospective employers are believed to be on
the threshold of improvement with steps being taken to set up student
internships.
Academic staff noted one industrial association--with the local Dashen
brewery--that has engaged the department in helping to address electri-
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109
cal and computing issues at the company’s manufacturing facility in
Gondar. No other industrial partnerships were mentioned.
4.4.10. Research and Development and Educational Ex-
changes
Staff were not able to identify any academic programs at other univer-
sities they have partnered with. Despite the presence of declarations in
the department’s vision and mission statements concerning commit-
ment to research and community service, there is no active agenda un-
derway for either priority nor is staff involved in publishing. However,
staff were engaged at one time in bringing solar power to rural commu-
nities. Given the low profile for research in the Department, no evi-
dence emerged in interviews suggesting a role for students. When staff
were asked if there was departmental experience hosting professional
or public seminars or conferences, they said the focus has been on
teaching and learning in the beginning years.
4.5. Findings
The University of Gondar Department of Electrical and Computer En-
gineering is a young initiative in higher technology education. The
aims for the Department are bold but the reality uncovered through in-
terviews with academic staff and students reveals that many elements
for a quality engineering education are absent. One student complained
that he is an engineering student in name only. Many problems are pre-
sent including insufficient and inadequate laboratories, major gaps in
library holdings meaning that syllabi cite book titles unavailable to stu-
dents, too few computers for use by students and poor internet accessi-
bility.
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110
The program will not graduate its first batch for another year so it is dif-
ficult to assess at the present time what the various gaps identified for
the program will mean in the performance of graduates in the work-
place.
4.6. Strengths and Limitation
4.6.1 Strengths
The program is led by a functioning Department Council that
includes the Department head.
The program’s mission and vision are aligned formally with
statements for the University
The program seeks to place women in 30% of the positions
available for female students.
The program has accepted the national harmonized curriculum
and is seeking to implement it in its courses.
The student enrollment is robust. Eight hundred students are al-
ready enrolled in a program that has not yet graduated its first
batch.
The Department has a functioning student council.
Tutorials are incorporated with many courses in the Department.
The Department partners with Bahir Dar University to access
student laboratory space unavailable at the University of Gon-
dar.
Student lounges, a student counseling service and first aid clinic
are all available.
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111
Syllabi spell out aims and expectations at the start of every
course.
4.6.2. Limitations
There are too few laboratories available for student use resulting
in very limited practice opportunities. The portion of study for
practice falls far short of the 30% target.
There is frequent turnover in the Department head position.
Although the University offers a central program in HDP train-
ing to strengthen teaching learning skills for instructors, there is
very low interest from the Department.
Organized research and community service including confer-
ences and seminars are nonexistent.
Syllabi instruct students to consult books that they say are una-
vailable in the library.
Internet access is limited
Many instructors must occupy one office space.
Student lounges were criticized as poorly equipped and the qual-
ity of food as poor
The first aid service was criticized as inaccessible during even-
ing hours.
Student counseling was criticized as existing in name only.
Grading was criticized as unfair and calculated to fail students
rather than to properly assess what students know.
There is little, if any, student participation in departmental com-
mittees.
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112
4.7. Good Practices
Senior students tutor junior students.
Students work together to help each other prepare for examina-
tions.
The Department is focused on establishing student internships.
The Department is working to strengthen faculty evaluation.
4.8. Recommendations
The Department should, in collaboration with the university, intensify
efforts so as to ensure education quality and planned outcomes using
the following mechanisms:
Set recruitment procedures for qualified staff.
Provide different trainings, workshops and so on.
Prioritize the fulfillment of the basic equipment for laboratory
and field work. In line with this, the necessary incentives should
be fulfilled for professionals.
Emphasize the relevance of examination and continuous assess-
ment.
Employ periodical acquisition of up-to-date references, labora-
tory equipment and reagents.
Practice pre-service training such as essential field works skills,
teaching methodology,
Supervise practices in the training, laboratory, field work, and
Receive regular feedback from the mix of senior and junior stu-
dents and internship provider organizations.
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113
All in all, periodic evaluation of the curriculum and the program in
general are means to improve and sustain program quality. At the pre-
sent time, there is no satisfactory mechanism to attract and retain high
performing instructors. For this, the Department strives, in the main,
for future success.
4.9. Plans for Enhancement of Processes and Practices
This section of the report will be prepared by the department and pro-
vided under separate cover.