Collaborative Requirements for BAs: Keeping Future ...media.modernanalyst.com/...collaboration-circle-on-all-future-projects.pdf · Keeping Future Projects on Track August 20, 2014

2014 © Jama Software, Inc www.jamasoftware.com | 1.800.679.3058

Collaborative Requirements for BAs:

Keeping Future Projects on Track

August 20, 2014

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www.jamasoftware.com | 1.800.679.3058

INTRODUCTIONS

Will FrenchSolution Architect

Manager

Jama Software, Inc.


AGENDA

Personas

Types of Collaboration

The Challenges

Why Strive to Make

Collaboration Better?


PERSONAS IN THE

COLLABORATION CIRCLE


Who is in your collaboration circle?

Team

Managers/Execs

Internal Stakeholders

External Customers

Downstream Consumers

Check all that apply

POLL


PERSONAS IN THE COLLABORATION CIRCLE












ELICITATION

& DEFINITION


CONFIRMATION

& APPROVAL


DOWNSTREAM

COLLABORATION


CHANGE &

ENHANCEMENT

REQUESTS


VALIDATION



THE CHALLENGES


THE CHALLENGES11th HOUR SWOOP-IN


HOW TO

COMBAT IT

11th HOUR SWOOP-IN

Level of Detail

Methods of feedback

Track decisions centrally


THE CHALLENGESMISSING VAULT


MISSING VAULT

HOW TO

COMBAT IT

Document who is involved

in the project

Have a way to trace edits and

comments

Don’t let conversations and

decisions be locked away in

email or someone’s head


THE CHALLENGESDECISION RECOLLECTION DISORDER


If you’ve ever searched your email inbox

for a specific conversation, were you able

to find it?

Yes, easily

Yes, but not easily

No, but know the conversation

happened

No, maybe it wasn’t an email

I don’t often search my email

for past conversations

POLL


DECISION RECOLLECTION

DISORDER

HOW TO

COMBAT IT

Central and consistent method

for capture

Stakeholders need a place to

review decisions too

Developers benefit, too


THE CHALLENGESCYA SYNDROME


CYA SYNDROME

Reviews in connection with

requirements

Central location for project

collaboration

Filtering of conversationsHOW TO

COMBAT IT


THE CHALLENGESBRIDGING THE DEVELOPMENT UNDERSTANDING GAP


BRIDGING THE DEVELOPMENT

UNDERSTANDING GAP

Allow Developers to review

requirements before they’re

tasked with dev work

Provide access to high level

requirements and conversations

Convince downstream

consumers it’s worth it

HOW TO

COMBAT IT


THE CHALLENGESINABILITY TO MANAGE CHANGE EFFECTIVELY WITH STAKEHOLDERS


INABILITY TO MANAGE CHANGE EFFECTIVELY WITH STAKEHOLDERS

Be consistent in the way you

provide updates

Ensure stakeholders and

downstream consumers know

how to voice their feedback &

receive updates

Provide context and delta

information

HOW TO

COMBAT IT


THE CHALLENGESMISMATCHED EXPECTATIONS


MISMATCHED EXPECTATIONS

HOW TO

COMBAT IT

Collaborate via elicitation,

approval, and validation

Share important decisions and

changes

Provide access to progress and

requirement details


THE CHALLENGESRECAP


WHY STRIVE TO MAKE

COLLABORATION BETTER?


SpeedComplexity Alignment

THE 3 TOP PRODUCT DELIVERY CHALLENGES


WHY STRIVE TO MAKE COLLABORATION BETTER?BETTER FINAL OUTCOMES AND MATCHED EXPECTATIONS

X X

4 teams X 6 People x 100 products =


WHY STRIVE TO MAKE COLLABORATION BETTER?

More than 2,400 people

working on products and projects


At a large semiconductor company, it took 3 people 6 months

to get through reviews and approvals.

WHY STRIVE TO MAKE COLLABORATION BETTER?REAL WORLD RESULTS


By leveraging Jama to connect everyone and reuse core IP,

this company compressed cycles by 18x.

WHY STRIVE TO MAKE COLLABORATION BETTER?REAL WORLD RESULTS


WHY STRIVE TO MAKE COLLABORATION BETTER?EVERY PRODUCT RELEASE INVOLVES THOUSANDS OF DECISIONS


WHY STRIVE TO MAKE COLLABORATION BETTER?EVERY PRODUCT RELEASE INVOLVES THOUSANDS OF DECISIONS


Increase SpeedManage Complexity Gain Alignment

THE 3 TOP PRODUCT DELIVERY CHALLENGES


@mentions

Structured Conversations

Social Tagging







Structured Conversations

People Filtering


Project Conversations

Decision Filter


Q & A

www.jamasoftware.com | 1.800.679.30582014 © Jama Software, Inc

QUESTIONS & ANSWERS

CONNECT WITH US

LinkedIn: “Product Delivery” Group

Twitter: @jamasoftware

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Documents

Collaborative Requirements for BAs: Keeping Future ...media.modernanalyst.com/...collaboration-circle-on-all-future-projects.pdf · Keeping Future Projects on Track August 20, 2014