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"How Analysts Can Easily Conquer Today's Data Challenges –A Case Study"
Rebekah Anderson– Director of Business Intelligence
Joanna Schloss – Dell COE/SME for BI and BA
2 Dell Software Group
Dell Software andInformation Management
3 7/29/2013 Software
Data center & cloud management
Client management
Performance management
Virtualization & cloud mgmt
Windows server mgmt
Mobile device mgmt
Desktop virtualization
Application/data access
Secure remote access
Information management
Database management
Business intelligence/analytics
Application & data integration
Big data analytics
Dell Software Solutions
Mobile workforce management
Identity & access management
Network security
Endpoint security
Email security
Security Data protection
Enterprise backup & recovery
Virtual protection
Application protection
Disaster recovery
4 Dell Software Group
Enabling agile business intelligence
5 7/29/2013 SoftwareDRAFT – For internal use only
of CIO’s say they plan to expand BI this year or next
Analytics & BI is the #1 Priority of CIOs per Gartner CIO survey (2012)
mid-market firms consider business analytics critical to operations
zettabytes of new data was created in 2011 according to IDC
growth in IT staff by 2020 as compared to 50X growth in data over same period
#1
70%
1.8ZB 1.5X57%
State of the industry
Challenges
CAGR Growth rate as reported by Gartner, 2013 for
9~15%
6 Dell Software Group
Why business intelligence projects failT
rad
itio
nal
BI
Data
d
isco
ve
ry
?Poor
usability
Lack of
agilityIrrelevant
information
Shadow IT No governanceInternal conflict
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A balanced approach required
People
ToolsProcesses
Fast, easy & agile
Holistic & governed
Flexible & complementary
8 Dell Software Group8
Our vision: Provide rapid business insights and value without compromising IT governance
9 Dell Software Group
Toad Business Intelligence Suite 2.0
GovernedTailored for two types of analysts: the data-focused Analytic Provisioner and the LoB-focused Analytic Consumer.
AgileSnaps into your current environment with self-service data mash-ups providing nearly limitless connectivity.
Valuable$
Drives more value from existing Data Architectures by empowering self-service BI across heterogeneous data environment.
CollaborativeCollaboration platform that empowers Business Analyst teams to work seamlessly together.
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Dell’s Agile Business Intelligence Solution
Direct Data AccessToad Intelligence CentralSelf-service data integration Data mash-ups across multiple sources Collaboration server
BI sourcesBO, OBIEE, MSAS
RDBMSOracle, SQL Server, DB2, Sybase, MySQL, ODBC
Big Data Hadoop, Cassandra, MongoDB, Dynamo DB, other NoSQL
Data warehousesDell QSDW, Teradata, Greenplum, Netezza, Redshift
DesktopExcel, Access, files
Cloud apps Salesforce.com
Data SourcesBI sourcesBusiness Objects, Oracle BI Enterprise, MS Analysis Services
Share Storyboards via the web
Presentation Layer
Info
rma
tio
n
Co
nsu
me
r
Querying, Data Prep & AnalyticsData Discovery & Visualization D
ata
P
rov
isio
ne
r
Bu
sin
ess
An
aly
st
Toad Decision Point Toad Data Point
Analyst Tools
Querying, Data Prep & Analytics
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Key features
Rapid provisioning of data
• Simplifies data integration with cross platform SQL queries
• Easily transform and cleanse data from your desktop
• Compare and sync data between different data sources
• Share views, snapshots and data sets with other users
Drag and drop query development
• Visually create queries and understand database relationships
• Develop advanced cross platform queries with drag and drop UI
Built-in analytics, reporting and visualizations
• Navigate interactive data visualizations or design professional charts
• Access advanced mathematical and statistical functions through SQL
Automate
* Automate and schedule frequent workflows and tasks
Toad Data Point – Rapidly access, integrate and provision data
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Key features
Improves productivity
• Easy to use and easy to get started
• Enables self-service data integration without need from IT. Easy to group, aggregate and manipulate data
• Intuitive drag and drop graphical interface
Faster time to insight
• Tabular, dimensional and graphical views speeds analysis and reporting
• Interactive charting and powerful yet simple visualizations
• Incorporates visual analytics such as forecasting
• Enables sharing of analyses and storyboards via web or tablet app.
Toad Decision Point – Self service BI for everyone
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Key features
Virtual data mash-ups
• Enables self-service data integration by accessing directly data sources
• Provides data mash-ups without the need of moving data
• Incorporates a patent pending federated query engine which allows processing of cross-platform queries.
Collaboration server
• Allows Toad Data Point and Toad Decision Point users to share virtual views, data sets, and snapshots.
• Enables storyboard sharing and remote access through tablet app.
• Manages users and security.
Toad Intelligence Central – Virtual data integration and collaboration layer
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How Toad enables self-service business intelligence
Accurate decision makingFlexible, interactive and easy-to-use analytics and visualizations improve insights
Ensures IT governance
Fosters collaboration Bridges the gap between business users and IT with tools that enable collaboration
Complements existing tools and easily snaps into IT/BI and LOB systems
Provides rapid and governed access to all traditional and emerging data sources
Increases ROI of existing BI
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University of Alaska
Challenge University of Alaska’s IT source data environment is complex, Institutional Research Analysts (business analysts) supported a complex eco-system of sources. The data provider was faced with the challenge of accessing and creating complex queries for a range of different departments.
Results Toad Business Intelligence suite delivered a robust solution that layered on top of data environment. The solution afforded IT development independence of rigid, database tools. Toad Data Point provided flexible SQL for drop-and-go in SAS. The Toad Data Point provided a clean interface which enhanced tool adoption which allowed the analyst to have greater access to analytic capabilities and features.
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• Results
• Widely adoption throughout university due to ease of use• Used in many disparate offices with varying internet
connectivity• Smooth Implementation and maintenance
“Employees enjoy using Toad Data Point” says Ian Olson
(Director of Institutional Research)
Toad Business Intelligence Suite 2.0 – new features
1 Storyboards• Allows Decision Point users to publish analysis to be
consumed by others.
3Improveddata integration
• Improves self-service data integration capabilities and automation. Faster and more agile.
2 Tablet app• Consume published storyboards from iPad tablet or web
browser.
4 Additional connectivity
• Provides direct access to MS Analysis Services, Amazon’s DynamoDB and RedShift.
5 Stronger visualization
• Visualization improvements, nicer charting, easy to use.
Conquering Data Challenges
Conquering Data Challenges
Rebekah AndersonDirector of Business Intelligence
12+ years in data analysis and business intelligence
PhD in Business with BI Specialization
Concordia University – Portland, OR
Concordia is a Christian University preparing
leaders for the transformation of society.
www.cu-portland.edu
Concordia University – Portland, OR
Concordia is a Christian University preparing
leaders for the transformation of society.
www.cu-portland.edu
Concordia University – Portland, OR
Data ChallengesWith the rapid growth of our online graduate program,
we ran into a number of problems:
• Increased and complex data sources
• New financial aid reporting requirements
• Governance needed for new recruiting partner
• Increase in self-service reporting needs
• Contractors with different hardware needs
Increased Data Sources
• Oracle Student Information System
• Recruiting efforts increased so we needed to
connect to MySQL CRM
• Converted to new SalesForce CRM (Cloud)
• Learning Management System (LMS) complex
reports needed for Financial Aid requirements
• Network account information stored in SQL
Server
Governance Needs
Our recruiting partner needed access to some
online student information
• Did not want them to have access to other
data
• Did not have data analysts on staff
• Need different types of reports for business
versus education
Self-Service Reporting
With the increase in staff and students, the
number of requests skyrocketed
• BI Staff did not increase
• BI department responsibilities grew
• Needed more options for varied users
Contract Employees
In the past for self-service reporting we used MS
Access and ODBC setup was standardized due to
consistent hardware
• Contract Employees used their own
hardware
• Hard to troubleshoot different hardware
options
• Needed to be able to run self-service reports
on-demand for workflow report
Solution: Toad BI Suite
We were already using Toad for Oracle for ad-
hoc report requests, and Toad for Data Analysts
for automating reports and cross-connection
queries.
• No learning curve to learn Toad Data Point
• Connects to multiple data sources, including
Sales Force
Solution: Toad BI Suite
Increase options for users of all levels:
• Automated reports for regular intervals
• Power users can easily use Data Point
• Decision Point for executives
• Publishing Views to segregate data
• Does not require ODBC setup for Contractors
• Complex reports can be set up to refresh less
frequently
Solution: Toad BI Suite
• Past: Automated Reports
• Present: Publishing reports
• Future: Dashboards and Analytics
Thank You!
Do you have any questions?
Rebekah AndersonDirector of Business Intelligence
Joanna SchlossDell COE/SME for BI and BA
