11
T-11 3. MALFUNCTIONS/WARNING The C PU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the w arning appears alternately w ith the error code in the display. < Procedure for cancelling a malfunction display> In the C 05XX troub le, turn the machine off, then on w ith the STOP k ey held dow n. E xcept ab ov e, cancel the malfunction display b y turning the machine off, then on again. 3-1 . Lis t o f Ma lfu n c tio n s Malfunc- tion C ode Malfunction N ame D escription C 004 5 F user fan motor error The L OC K signal remains H IG H or L OW continuously for a predetermined period of time w hile the C ooling F an Motor remains energiz ed. C 02 10 H . V . ab normal The D rum C harge Monitor V oltage (H V C _ MON ) signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Pow er Sw itch has b een turned ON . The Image Transfer V oltage Monitor signal (T_ MON _V ) and Image Transfer C urrent Monitor sig- nal (T_ MON _ I) fall outside a corresponding predeter- mined range. 4 9 8 0P550D A

Codigos Error Di-1610

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Page 1: Codigos Error Di-1610

T-11

3. MALFUNCTIONS/WARNING

• The C PU performs a self-diagnosis on the condition of the unit, and if a malfunction is

detected, the w arning appears alternately w ith the error code in the display.

< Procedure for cancelling a malfunction display>

• In the C 05XX troub le, turn the machine off, then on w ith the STOP k ey held dow n.

• E xcept ab ov e, cancel the malfunction display b y turning the machine off, then on again.

3-1 . Lis t o f Ma lfu n c tio n s

Malfunc-

tion C odeMalfunction N ame D escription

C 004 5F user fan motor

error

• The L OC K signal remains H IG H or L OW continuously

for a predetermined period of time w hile the C ooling

F an Motor remains energiz ed.

C 02 10 H . V . ab normal

• The D rum C harge Monitor V oltage (H V C _ MON ) signal

falls outside a predetermined range at any time after

the lapse of a predetermined period of time after the

Pow er Sw itch has b een turned ON .

• The Image Transfer V oltage Monitor signal

(T_ MON _ V ) and Image Transfer C urrent Monitor sig-

nal (T_ MON _ I) fall outside a corresponding predeter-

mined range.

4 9 8 0P550D A

Page 2: Codigos Error Di-1610

T-12

C0500Fuser warm up

error

• The voltage of the Thermistor remains low for a prede-

termined period of time when a warm-up cycle is

started.

• The temperature detected by the Thermistor remains

lower than a reference value for a predetermined

period of time for the period of time that begins 5 sec.

after, and ends 9 sec. after, the start of the warm-up

cycle (where the temperature detected by the Ther-

mistor is 80 °C or less).

• The temperature detected by the Thermistor does not

increase for a 3 -sec. period or more for the period of

time that begins after the lapse of a predetermined

period of time after the Fusing R oller Heater Lamp has

been turned ON and ends when the lamp is turned

OFF.

• The Fusing R oller Heater Lamp remains ON for a 3 0-

sec. period or more (except during the period through

which the Main Motor remains energized).

C0510Fuser temperature

low

• The temperature detected by the Thermistor remains

lower than the set temperature continuously for a pre-

determined period of time while the fusing temperature

control is being provided.

(The set temperatures are as follows: 140 °C during a

print mode at 600 dpi; 70 °C during the standby

mode.)

C0520 Fuser overheat

• The temperature detected by the Thermistor remains

higher than 23 5 °C for a predetermined period of time

while the fusing temperature control is being provided.

C0650Scanner home sen-

sor error

• The Scanner Home Position Sensor is not detected

within the predetermined period of time after the Scan-

ner Motor has started turning.

C1200ASIC memory

abnormal

• An error occurred while writing to or reading the SR AM

on the Control B oard (PWB -C).

C13 00Polygon mirror

motor error

• The LOCK signal is not detected within a predeter-

mined period of time that begins 1 sec. after the Poly-

gon Motor has been energized.

• No new LOCK signal is detected for a 1-sec. period

that begins 1.5 sec. after the first LOCK signal was

detected.

• The LOCK signal is not detected for a continuous 0.5-

sec. period in a state in which the Polygon Motor runs

stably.

• The LOCK signal remains ON for a continuous 5-sec.

period or more when the Polygon Motor remains deen-

ergized.

C13 3 BCommunication

with option error

• Communication could not be established with the Con-

troller Control B oard within 5 seconds while printing.

Malfunc-

tion CodeMalfunction Name Description

Page 3: Codigos Error Di-1610

T-13

3-2. Malfunction Detection Timing and Troubleshooting Proce-

dures

(1) C0 0 4 5 : Fuser fan motor error

<Detection Timing>

<Troubleshooting Procedures>

C133C Modem error • A malfunction occurred in the Modem.

C133DROM checksum

error

• A malfunction occurred in the ROM.

C13F0 Laser error

• The laser output exceeds the upper limit value.

• The laser output remains lower than the lower limit

value.

C1468 EEPROM error • An EEPROM not written with initial data was detected.

C14A3IR lamp malfunc-

tion

• The luminosity level of the Exposure Lamp is not stabi-

lized within the predetermined period of time.

Description

• The LOCK signal remains HIGH or LOW continuously for a predetermined period of

time while the Cooling Fan Motor remains energized.

Relevant Electric Parts

Cooling Fan Motor (M2) Controller/Mechanical Control Board (PWB-P)

Power Unit (PU1)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Check the Motor connectors for

connection and correct as neces-

sary.

� D-25 – –

2 Check the fan for possible overload

and correct as necessary.– – –

3 M2 operation check� T-3

PWB-P MPJ 13P-

1 to 3 (pulse)G to H-5 to 6

4 M3 operation check� T-3

PWB-P MPJ 6P-1

to 3 (pulse)E-9 to 10

5 Replace PWB-P. � D-11 – –

Malfunc-

tion CodeMalfunction Name Description

Page 4: Codigos Error Di-1610

T-14

(2) C0210: H.V. abnormal

<Detection Timing>

<Troubleshooting Procedures>

Description

• The Drum Charge Monitor Voltage (HVC_MON) signal falls outside a predetermined

range at any time after the lapse of a predetermined period of time after the Power

Switch has been turned ON.

• The Image Transfer Voltage Monitor signal (T_MON_V) and Image Transfer Current

Monitor signal (T_MON_I) fall outside a corresponding predetermined range.

Relevant Electric Parts

Fusing Unit Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace Fusing Unit. � E-7 – –

2 Replace PWB-P. � D-11 – –

Page 5: Codigos Error Di-1610

T-15

(3) C0500: Fuser warm up error

<Detection Timing>

<Troubleshooting Procedures>

Description

• The voltage of the Thermistor remains low for a predetermined period of time when a

warm-up cycle is started.

• The temperature detected by the Thermistor remains lower than a reference value for a

predetermined period of time for the period of time that begins 5 sec. after, and ends 9

sec. after, the start of the warm-up cycle (where the temperature detected by the Ther-

mistor is 80 °C or less).

• The temperature detected by the Thermistor does not increase for a 3-sec. period or

more for the period of time that begins after the lapse of a predetermined period of time

after the Fusing Roller Heater Lamp has been turned ON and ends when the lamp is

turned OFF.

• The Fusing Roller Heater Lamp remains ON for a 30-sec. period or more (except during

the period through which the Main Motor remains energized).

Relevant Electric Parts

Fusing Unit

Thermistor (TH1)

Fusing Roller Heater Lamp (H1)

Controller/Mechanical Control Board (PWB-P)

Thermostat (TS1)

Power Unit (PU1)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace Thermistor (TH1). � D-30 – –

2 Replace Fusing Unit. � E-7 – –

3 Replace Controller/Mechanical

Control Board (PWB-P).� D-11 – –

4 Replace Power Unit (PU1). � D-15 – –

Page 6: Codigos Error Di-1610

T-16

(4) C0510: Fuser temperature low

<Detection Timing>

<Troubleshooting Procedures>

Description

• The temperature detected by the Thermistor remains lower than the set temperature

continuously for a predetermined period of time while the fusing temperature control is

being provided. (The set temperatures are as follows: 140 °C during a print mode at 600

dpi; 70 °C during the standby mode.)

Relevant Electric Parts

Fusing Unit

Thermistor (TH1)

Fusing Roller Heater Lamp (H1)

Controller/Mechanical Control Board (PWB-P)

Thermostat (TS1)

Power Unit (PU1)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace Thermistor (TH1). � D-30 – –

2 Replace Fusing Unit. � E-7 – –

3 Replace Controller/Mechanical

Control Board (PWB-P).� D-11 – –

4 Replace Power Unit (PU1). � D-15 – –

Page 7: Codigos Error Di-1610

T-17

(5) C0520: Fuser ov erheat

<Detection Timing>

<Troubleshooting Procedures>

(6 ) C06 50: Scanner home sensor error

<Detection Timing>

<Troubleshooting Procedures>

Description

• The temperature detected by the Thermistor remains higher than 235 °C for a predeter-

mined period of time while the fusing temperature control is being provided.

Relevant Electric Parts

Fusing Unit

Thermistor (TH1)

Fusing Roller Heater Lamp (H1)

Controller/Mechanical Control Board (PWB-P)

Thermostat (TS1)

Power Unit (PU1)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace Thermistor (TH1). � D-30 – –

2 Replace Fusing Unit. � E-7 – –

3 Replace Controller/Mechanical

Control Board (PWB-P).� D-11 – –

4 Replace Power Unit (PU1). � D-15 – –

Description

• The Scanner Home Position Sensor is not detected within the predetermined period of

time after the Scanner Motor has started turning.

Relevant Electrical Components

Scanner Motor (M4) Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 M4 operation check � T-3 – –

2 Replace PWB-P. � D-11 – –

Page 8: Codigos Error Di-1610

T-18

(7) C1200: ASIC memory abnormal

<Detection Timing>

<Troubleshooting Procedures>

(8) C1300: Poly gon mirror motor error

<Detection Timing>

<Troubleshooting Procedures>

Description

• An error occurred while writing to or reading the SRAM on the Control Board (PWB-C).

Relevant Electrical Components

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Turn the copier off, then on

again.– – –

2 Check the connection of the

memory on the PWB-P, and

then correct it if necessary.

� D-11 – –

3 Replace PWB-P. � D-11 – –

Description

• The LOCK signal is not detected within a predetermined period of time that begins 1

sec. after the Polygon Motor has been energized.

• No new LOCK signal is detected for a 1-sec. period that begins 1.5 sec. after the first

LOCK signal was detected.

• The LOCK signal is not detected for a continuous 0.5-sec. period in a state in which the

Polygon Motor runs stably.

• The LOCK signal remains ON for a continuous 5-sec. period or more when the Polygon

Motor remains deenergized.

Relevant Electric Parts

PH Unit

Flat cable

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Check cables for connection and

correct as necessary.– – –

2 Replace PH Unit. � D-20 – –

3 Replace PWB-P. � D-11 – –

Page 9: Codigos Error Di-1610

T-19

(9) C133B : Communication with option error

<Detection Timing>

<Troubleshooting Procedures>

(10) C133C: Modem error

<Detection Timing>

<Troubleshooting Procedures>

(11) C133D: ROM check sum error

<Detection Timing>

<Troubleshooting Procedures>

Description

• Communication could not be established with the Controller Control Board within 5 sec-

onds while printing.

Relevant Electrical Components

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace PWB-P. � D-11 – –

Description

• A malfunction occurred in the Modem.

Relevant Electrical Components

Network Control Unit Board (NCU)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace NCU. � D-10 – –

Description

• A malfunction occurred in the ROM.

Relevant Electrical Components

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Replace PWB-P. – – –

Page 10: Codigos Error Di-1610

T-20

(12) C13F0: Laser error

<Detection Timing>

<Troubleshooting Procedures>

(13) C1468: E E PROM error

<Detection Timing>

<Troubleshooting Procedures>

Description

• The laser output exceeds the upper limit value.

• The laser output remains lower than the lower limit value.

Relevant Electric Parts

PH Unit

Flat cable

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Check cables for connection and

correct as necessary.– – –

2 Replace PH Unit. � D-20 – –

3 Replace PWB-P. � D-11 – –

Description

• An EEPROM not written with initial data was detected.

Relevant Electric Parts

Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Unplug, then plug in the power cord, and

turn off the copier, then turn it on again.– – –

2 Check the connection of the EEPROM

on the PWB-P, and then correct it if nec-

essary.

– – –

3 Replace PWB-P. � D-11 – –

4 Replace EEPROM. � D-53 – –

Page 11: Codigos Error Di-1610

T-21

(14) C14A3: IR lamp malfunction

<Detection Timing>

<Troubleshooting Procedures>

Description

• The luminosity level of the Exposure Lamp is not stabilized within the predetermined

period of time.

Relevant Electric Parts

IR Unit Controller/Mechanical Control Board (PWB-P)

Step Action Ref. Page

WIRING DIAGRAM

Control SignalLocation

(Electric Parts)

1 Check the connection of the connectors,

and then correct them if necessary.– – –

2 Replace PWB-P. � D-11 – –

3 Replace the Scanner Assy. � D-23 – –