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The leading monthly business magazine of the NSW club industry and the official publication of ClubsNSW. Club Life is a vital source of news and information on business initiatives, developments, government policy and legislation trends, workforce management, training and development, marketing, finance, gaming and entertainment, innovative products, F&B and so much more.
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CLU
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JULY 2016 | VOL.33 | NO. 06
6 – 9 O C T O B E R • G O L D C O A S T
Conference Sponsor
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MASTERCLASS 1
NEW BLOOD, NEW BOARD,NEW THINKING
Continuity of leadership is essential for the viability, profitability and
survival of every club.
Scott Simpson, Pigott StinsonRichard Tait, ClubsNSW
MASTERCLASS 2CONSOLIDATION
& GROWTH
Shrinking populations to mergers – the latest industry Census shows how the industry is consolidating
for future growth.
Cameron Roan, KPMG
MASTERCLASS 3ASPIRATIONAL
CULTURE
Culture can make or break your club, as a workplace, a community hub and as a socially responsible
community member.
Keith Ayres, Integro
CLUBSNSWCORPORATE GOVERNANCE
CHALLENGE
Are you up to the challenge? Oversee the governance, strategic
and operational performance of a simulated club.
John Radclyffe, WorldGamesGreg Russell, Russell Corporate
CLUBSNSWMANDATORY DIRECTOR
TRAINING
Director Foundation & Management Collaboration
and Finance for Club Boards
Debbie Organ, ClubsNSWDelna Dugdale, ClubsNSW
PRE-CONFERENCE TRAINING
AD_Masterclasses FPC 0716.indd 1 15/06/2016 11:07:16 AM
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clubemployersmutual.com.au
Hospitality Employers Mutual LimitedWINNER - 2015 Small-Medium General Insurance Company of the Year
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CONTENTSJuly 2016
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REGULARS
7 The Vault
8 From the Chairman: What’s In A Census?
10 From the CEO: A Question of Succession
POLICY MATTERS12 Upfront with Josh Landis: The Federal Election
and Our New Regulator
14 Mediate Don’t Meditate; Banknotes Set to Change
16 Charity Scam Alert; Smoking Regulations Released
18 Bringing Home the Bacon? Federal Budget
20 How Well Do You Know Employment Law?
22 ClubSAFE: When Families Step In
24 Club Law: Good Drinks, Good Gaming… Bad Food?
25 AGE 2016: Bigger and Better
FEATURES
26 Unlocking Digital Asset Value: Part 3
2016 CHEF’S TABLE
32 Top Chefs
34 Campbelltown Catholic Club
36 Canterbury Hurlstone Park RSL
38 City Tattersalls Club
40 Dubbo RSL Memorial Club
42 Gosford RSL Club
44 Kiama Leagues Club
46 Manly 16ft Skiff Sailing Club
48 Mingara Recreation Club
50 Mittagong RSL Club
52 Mooney Mooney Club
54 Oatlands Golf Club
56 Revesby Workers’ Club
58 Royal Prince Alfred Yacht Club
60 Royal Sydney Yacht Squadron
62 The Greens North Sydney
64 The Shellharbour Club
66 Tweed Heads Bowls Club
68 Wenty Leagues Club
70 Western Suburbs Leagues Club New Lambton
72 Wests Mayfield
THE CLUB LIFE
74 Munmorah Bowlo – What a Turnaround
76 Wild Weather Creates Havoc
78 Volunteer - The Gift of Time
80 Educating our Best and Brightest
82 Having a Field Day
84 The Sublime Dami Im
86 Giving Your Best on Do Something Day
90 Club Question Time: Jacob Hansford, Olympic HopefulON THE COVER:2nd Year Apprentice Brooke Stewart in action. Photography by Toby B. Styling.
4
OVERBUSINESSESAT T H E C L I C K O F A M O U S E
visit clubsnsw.com.au/directoryor turn to page 84
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CLUB LIFE IS PUBLISHED MONTHLY.Views expressed in this magazine are not necessarily the views of the publisher. Liability howsoever as a result of use or reliance upon any advice, representation, statement, opinion or conclusion expressed in Club Life is expressly disclaimed by ClubsNSW and all persons and associates involved in the preparation of this publication. Reproduction in whole or in part is prohibited without ClubsNSW's prior permission.
CLUBSNSWLevel 8, 51 Druitt Street, Sydney NSW 2000Tel: 02 9268 3000, Fax: 02 9268 3066clubsnsw.com.au
CREDITCHAIRMAN PETER NEWELL, OAM
CHIEF EXECUTIVE OFFICER ANTHONY BALL
BOARD OF DIRECTORS PAUL BARNETT: CEO, Mingara Leisure Group MARTIN BULLOCK: Director, Western Suburbs Leagues Club (Campbelltown)
CHRISTINA CURRY: Director, The Randwick Club
MICHAEL FRASER (Deputy Chairman): Chairman, Twin Towns Services Club
KEITH GOMES: Director, DOOLEYS Lidcombe Cath. Club
MANAGING EDITOR CLARE JOYCE | [email protected]
EDITORIAL DIRECTORCARISSA SIMONS | [email protected]
ADVERTISING REBECCA BLAMEY | 02 9268 3027 | [email protected]
CORPORATE PARTNERSHIPS MANAGER MATTHEW FOX | 02 9268 3010 | [email protected]
DESIGNER OMAR DALAGAN
PRODUCTION BRIGID AMATO, SAMUI REID
PRINTING RAWSON GRAPHICS Lachlan Finch | 02 8873 2500 | [email protected]
CREATIVE AGENCY MKTG AUSTRALIA | 02 8094 7765 | [email protected]
DISTRIBUTOR THE PACK FACTORY ADAM TOOTH | 02 9585 1144 | [email protected]
CONTRIBUTORS MICHAEL ADAMS, ANTHONY BALL, MARITA BARRON, LENA BERTUCCIO, TIM ESCOTT, AMANDA GRANNALL, SCOTT HIGGINS, JOSH LANDIS, JENI LOW, DANIEL MITCHELL, LORIN MUHLMANN, PETER NEWELL, SUSAN OFFICER, EMILY PERRY, CATERINA POLISTINA, CARISSA SIMONS, ADAM SHULTZ, TOBY B STYLING, ANTHONY TRIMARCHI, VICKY VALIDAKIS
SPECIAL THANKSTIM ESCOTT, JENNY GALIC, JOHN HEWITT, CATERINA POLISTINA, VICKY VALIDAKIS
REPRESENTATIVES OF AFFILIATED ASSOCIATIONSSTUART FRASER: Golf NSW EDWARD CAMILLERI: Fed. of Community Sporting & Workers’ Clubs Ltd GARRIE GIBSON: RSL & Services Clubs Association GREG HELM: Bowls NSW PETER TURNBULL: Leagues Clubs Australia
STATE COUNCILLORSMATT O’HARA: Illawarra and Shoalhaven ANDREW BELL: Riverina and South West JON CHIN: Newcastle and Hunter Valley KEN MURRAY: Eastern Metropolitan and Sydney CBD MATHEW DOVER: Central West ELISABETH COURT: Central Coast PATRICK CRICK: New England Tablelands/North West CARL GUY: Far North Coast JIM BUCKLEY: North Western Metropolitan MICHAEL LAVORATO: Western Metropolitan BRUCE CHISNALL: Northern Metropolitan TONI MITCHELL: Southern Tablelands/Far South Coast MICHAEL FREE: Southern Metropolitan Region
5
CORPORATE PARTNERS
COMMUNITY PARTNERS
Providing a range of industry partnerships for approved organisations to directly engage with clubs,
the ClubsNSW Corporate Partnership Program creates influential and long-term links between key
suppliers and our industry across New South Wales.
MA
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ClubsNSWCommunity Partnerships
For more information about ClubsNSW Community Partners, visit
www.clubsnsw.com.au/community_support
P R I N C I P A L C O M M U N I T Y P A R T N E R S
C O M M U N I T Y S U P P O R T
C O M M U N I T Y P A R T N E R S
2015 Coo-ee March Re-EnactmentAustralian Club Entertainment (ACE) Awards
Broken Hill St Patrick’s Race Day Cooly Rocks On
Grandparents DayKokoda Youth Leadership Challenge
Max PotentialNorthern Inland Academy of Sport (NIAS)
NSW Seniors WeekParkes Elvis Festival
Parkinson’s NSW Unity WalkQueen’s Diamond Jubilee
Sport & Tourism Youth FoundationThe Mo Awards
Wheelchair Sports NSW
The Community Partnership Program is another unique industry alliance that allows key charitable organisations to
actively connect with our industry to develop direct relationships that enhance the role and value of clubs within our
local communities.
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clontarffoundation
JERSEY EXCEPTION!
6
The "old school" way of advertising was once the best way to
make members and visitors aware of what was going on at the
club. With a little help here from our trusted graphic designer,
we’ve zoomed in on this picture and can see some of the many
activities taking place. On the right we can see Mr Swing is
performing as star vocalist with an orchestra to boot. A separate
board in the middle details sporting fixtures and to the left is a
third board listing entertainment and social events. A sign at the
top on the wall simply says “Upstairs To Waratah Lounge”. Was
this your club back in the day?
If this photo looks eerily familiar, please shoot us a line at
[email protected] and tell us what was hot and what
was not. Sometimes a simple sign says it all… ♣
THE VAULTLOOK FOR THE SIGNS
7
8
FROM THE CHAIRMAN
WHAT’S IN A CENSUS? Much to be proud of but also some sobering
facts about the state of our smaller clubs. BY PETER NEWELL OAM
CHAIRMAN
To steal the title of that lovely song
from the mid-50s movie musical
of the same name, the NSW club
industry is, like love, a many-
splendored thing. It contributes enormously to
this state, with some 1,348 clubs providing for
the needs of 6.7 million members.
The industry employs 40,728 people and
pays annual taxes of $1.4 billion. It makes a
$3.7 billion economic contribution to NSW, on
top of a $1.3 billion social contribution covering
community donations, subsidised access to
facilities and volunteering. In the last four years,
our economic contribution has risen 9 per cent,
and our social contribution is up 5 per cent.
But also like love, the way ahead is not
smooth sailing for all, and finding a solution to
smooth out the bumps is no easy task. Small
clubs, in particular, continue to find it tough
going. Clubs with annual gaming revenue of $10
million or above are generally going well.
These facts are among hundreds contained
in the 2015 NSW Clubs Census, the first
conducted since 2011. It is a key document,
outlining the significant role of clubs across the
state and will be an invaluable tool enabling
ClubsNSW and Clubs Australia to advocate
on the industry’s behalf. Full details are on the
ClubsNSW website.
A striking comparison from the Census
stands the state’s 86 clubs with gaming revenue
of $10 million or more next to the 880 clubs
with revenue of less than $1 million. The 86
bigger clubs account for 29 per cent of industry
employment, 51 per cent of revenue and 60 per
cent of taxes paid. The 880 account for 33 per
cent employment, 14 per cent revenue and eight
per cent taxes paid.
The financial viability of the vast majority
of larger clubs is said to be flourishing, solid or
stable, an even better position than their positive
reports of four years ago. But the small clubs
continue to face challenges, with more than half
in financial distress, much the same as in 2011.
There have been 65 club closures in that time,
most of them small clubs.
There is simply no silver bullet to stop
this trend. More than 10 years ago ClubsNSW
made available financial health checks to
struggling clubs across the state in an effort to
assist boards and management recognise their
challenges and try to come to grips with them.
The Club Directors Institute also has operated
for more than a decade, bringing to boards
education on finance, governance and other
key club management components. This is
ongoing and strengthens year on year. The NSW
Government has also introduced mandatory
director training in these areas to help preserve
community clubs. Sensible amalgamations
have been and will continue to be encouraged.
And so the list goes on.
The reasons for club closures are no doubt
many and varied. But I do know one school of
thought that many of them are the result of
poor board decisions. I know our ClubsNSW
regional executives and State Councillors
tear their hair out trying to encourage greater
attendance at regional meetings – particularly
by smaller clubs – where industry trends
are discussed and education sessions held.
Struggling clubs have been offered financial
reimbursement to assist with travel costs but
with only minor response. The old saying has it
that ignorance is bliss, but when it comes to club
survival it is not. The work will continue.
During the month I was pleased to attend
the 75th anniversary celebration of the Beverley
Park Golf Club, situated behind the St George
Leagues Club in Kogarah. The Club began in
1941, the same year that St George won their
first Sydney rugby league premiership and one
of their Immortals, Graeme “Chang” Langlands,
was born. Congratulations to president Frank
Bates and all at The Park, and here’s to the
Club’s coming century.
By the time you read this Club Life edition,
the 2 July Federal election will be done and
dusted. Hopefully it will have resulted in a clear
House of Representatives mandate and not
another hung parliament such as we endured
during the Gillard/Wilkie era, and which led to
the attempted introduction of a discredited
national mandatory pre-commitment policy.
Regardless of the election outcome, ClubsNSW
and Clubs Australia will continue to advance the
causes of our industry and the communities in
which our clubs play such a key role. ♣
10
FROM THE CEO
At regional meetings, we’ve been
talking about the need for club
boards and managers to grapple
with the issue of succession,
and the need to find the next generation of
directors. The people that built and grew our
clubs – returned servicemen and women,
bowlers and golfers, sports and business people
and others – have done a truly amazing job
and are to be congratulated and recognised.
We now have an industry that makes a $5
billion economic and social contribution,
employs almost 41,000 people and provides
access to facilities across 1,348 NSW clubs.
Cash and in-kind support for areas including
sport, health, education, youth, disability and
aged care strengthen our position as a major
supporter and provider of good quality services
and facilities for everyone in the community to
access and enjoy. Ours is a substantial industry
that makes a substantial contribution to NSW
life and it should be celebrated. However, as
you know, it is dangerous to rest on your laurels
and one question must be asked: Who is taking
our industry from here to the next level? It’s a
big question without a simple or easy answer.
The people who did so much to bring us to
where we are today are unlikely to be around
to guide us through the next phase of industry
development, and for this reason we must
actively recruit the people who can. I know
this because when I ask at our meetings who
will still be on a club board in 10 years,
very few hands go up.
So, there is no doubt we face a challenge to
populate boards with those who understand the
aspirations of our 6.7 million club members, and
are reflective of their great diversity. Another key
question is: can we find people with a passion
for their club, and the skills and experience
that will be required in the business and social
environment in which clubs will operate over the
decades to come? The answer is we must, if we
are to continue to grow the club.
In my opinion, this is one of our greatest
challenges, and we need to find a way through.
So, ClubsNSW is commencing a piece of work
designed to identify the roadblocks to the
recruitment of suitable directors, especially those
that reflect the diversity of our community –
skill, experience, background, age, ethnicity, and
of course gender. It staggered me when, at a
recent ClubsNSW Corporate Partner breakfast,
the renowned demographer Bernard Salt told
us that 42 per cent of Sydney’s population was
born overseas, the second highest level of any
city in the world! While first and foremost we
need passionate and qualified directors, we
must also embrace diversity and recognise the
strength we can gain in doing this.
This leads me to a very bittersweet matter
– the resignation of Rod Desborough from
the Board of ClubsNSW after almost 17 years’
sterling service. The CEO of St Mary’s Rugby
League Club, Rod has made an incredibly
valuable contribution to the industry during
his time on the ClubsNSW Board. He has
stood with us and the industry through some
incredibly tough times, and we have always
admired his enthusiasm and expertise. We
appreciate Rod for all that he has done, thank
him for his role on the ClubsNSW Board, and
wish him the very best for the future.
The Board has appointed Christina Curry
to fill the vacancy. Christina is a Director of The
Randwick Club and Randwick Bowling Club and
she is highly qualified, possessing a wide array
of skills and knowledge relating to the industry,
and is extremely passionate about clubs and
their role in the community. As the first female
director in our organisation’s 90-year history,
Christina brings a different perspective and a
wealth of experience to the ClubsNSW Board
and we look forward to working with her on
strengthening our industry’s future.
Thank you Rod and welcome Christina. ♣
A QUESTION OF SUCCESSIONPopulating club boards with diverse and skilled directors is the key
challenge for the club industry if we are to continue to grow and contribute to our communities.
BY ANTHONY BALLCEO
Think! About your choices.Call Gambling Help 1800 858 858www.gamblinghelp.nsw.gov.au
12
UPFRONT WITH JOSH LANDIS
| Policy Matters
THE FEDERAL ELECTION AND OUR NEW REGULATOR
What is in store for clubs?BY JOSH LANDIS
CLUBSNSW EXECUTIVE MANAGER – PUBLIC AFFAIRS
Clubs Australia wrote to all of the
major political parties in advance
of the Federal Election to seek
their position on policies that affect
clubs. Each of the parties has a team of people
responsible for drafting statements to key
stakeholders about their approach in the next
parliament. As an industry with some 100,000
employees, which contributes billions of dollars
to the Gross Domestic Product (GDP), let alone
an industry which has faced considerable
political intervention in recent years, clubs
deserve due consideration.
Clubs Australia has received statements
from the Coalition and Labor. The Greens are
yet to respond, despite our following up with
them on several occasions. Read into that what
you will. They refuse to tell us their position, so I’d
say they hate clubs and their silence indicates a
malignant intent. But what would I know?
In summary, the major parties have
indicated they have no plans for any change to
key club policies such as taxation, sale of alcohol
or gambling (other than online gambling, which
the Coalition have a commitment to further
restrict – Labor will support that restriction).
Labor went a small step further, promising
that any changes to legislation which may
impact clubs will be done following consultation
to ensure that the communities clubs serve are
not adversely affected. Of course, the statement
that they have “no plans to do anything that
hurts clubs” could be redundant tomorrow if
either party decided to develop such plans.
But it is as close as we can get to a commitment
for retention of the status quo in the next term
of parliament.
Based on these responses, it is Clubs
Australia’s view that there is little to separate
the major parties’ position on clubs. This is a
fortunate position for the industry to be in and
we look forward to a productive relationship with
whoever has won. So long as it’s not the Greens.
Quietly, behind the scenes and over the
past few months, a revolution has been taking
place. I’m not talking about the Federal Election
anymore. The revolution has occurred among
our regulators, OLGR and ILGA; and you need
to know about it.
To start, OLGR isn’t OLGR anymore. It
is now called Liquor and Gaming NSW (L&G
NSW). Dozens of staff were given voluntary
redundancies, with the rest made to re-apply
for their jobs, to ensure a more streamlined
and productive regulator. There is also a whole
new management team, with several senior
positions yet to be filled. This is causing some
delay in decision-making, but it is intended that
the new senior executives will be first class.
ILGA has been forced to shed all of its staff.
The anti-gambling former chairman of ILGA,
John Sidoti, has gone. It is hard to imagine
anyone shedding tears at his departure. Micheil
Brodie, the former CEO of ILGA, is now working
in racing regulation. The ILGA Board are slowly
being replaced. By and large the new ILGA
directors, such as Chairman Philip Crawford, are
sensible. We won’t win the toss on every liquor
or gaming application, nor should we expect to,
but we do expect a fair and impartial hearing
by smart people who understand the industry.
We deserve decisions made in a timely manner,
with transparent reasons for the decision that
allows clubs to learn from precedent rather than
spending good money on hopeless causes. If
the new regulators still get it wrong, you will be
able to appeal decisions to the NSW Civil and
Administrative Tribunal (NCAT).
As time proceeds, we shall see if these
reforms deliver improved certainty, reduced
costs and fair outcomes. ♣
Josh Landis with Prime Minister Malcolm Turnbull
| Policy Matters
www.russellcorporate.com.au 02 9957 6700 Level 3, 53 Walker St
North Sydney NSW 2060
CASH FLOW TIGHT?
NEED TOTRANSFORM YOUR
BUSINESS?
THE TEAM AT RUSSELL CORPORATE
ADVISORY ARE CLUB SPECIALISTS IN:
• CASH FLOW MANAGEMENT
• AMALGAMATIONS
• UTILISATION OF SURPLUS ASSETS
• PROFIT IMPROVEMENT
• BUSINESS DEVELOPMENT & MARKETING
• STRATEGIC BUSINESS PLANNING
CALL US FOR A CONFIDENTIAL DISCUSSION
Banknotes Set to Change
BY ADAM SHULTZCLUBS AUSTRALIA POLICY OFFICER
The Reserve Bank of Australia (RBA) has advised that
there will be a new $5 note distributed from 1 September
2016. All other note denominations will be redesigned and
progressively introduced in coming years.
ClubsNSW, through Clubs Australia, has been working with the
RBA for some time to minimise the impact of this change on clubs.
The RBA estimates that there are more than 30,000 ATMs, 8,000
self-service checkouts, 200,000 electronic gaming machines (EGMs)
and more than 250,000 vending machines in Australia that need
to be upgraded to accept and dispense the new banknotes. While a
significant change, it pales in comparison to Australia’s change to the
decimal-based currency system in 1966.
Clubs are strongly encouraged to contact their machine
manufacturers who can provide banknote acceptors for EGMs,
bank note counters, sorters, breakers and vending machines. Each
subsequent banknote introduced into the Australian currency system
will only require installation of additional software. This software will
also be available from machine manufacturers.
The new banknotes are still plastic and the same colour and size
as the old notes, but have increased security features, new designs and
a tactile feature to assist the vision-impaired. All existing banknotes
issued by the RBA will remain legal tender. There will no doubt be
challenges for clubs and the public when the currency begins to change
in September.
Clubs in NSW who feel that their suppliers are charging an
unreasonable amount to upgrade machines are encouraged to contact
the Member Enquiries Centre on 1300 730 001 or
Mediate Don’t Meditate
BY LORIN MUHLMANNCLUBSNSW POLICY OFFICER
Personality clashes, bullying and turf wars are issues
reported with some regularity by club boards and
employees. Such conflicts can have a toxic effect on the
workplace, impacting productivity, job satisfaction, staff
turnover, and ultimately a club’s operation and brand.
Mediation is a form of alternative dispute resolution whereby a
neutral third person assists the parties to come to an agreement of
their own design. This is in contrast to legal proceedings where an
unpredictable verdict is imposed by a third party. Mediation
is also a significantly more cost and time-efficient alternative to
legal proceedings.
Once a workplace conflict has been identified, the parties may
request, or a third party may suggest, mediation. Both parties must
agree to enter the mediation process voluntarily and in good faith.
Any outcomes, strategies or decisions agreed upon by the
parties during the course of the mediation are drafted into a binding
agreement and signed by the parties. Parties who take part in
mediation report arriving at mutually acceptable outcomes and a high
degree of compliance.
In an era when it may take as long as a year to get a court date, or
many years if a case is appealed, mediation is a more timely way of
resolving disputes and allows both parties to get on with running the
club and their lives.
Many club disputes occur in the context of relationships that will
continue over future years. A mediated settlement that addresses all
parties’ interests can often preserve a working relationship in ways
that would not be possible in the win/lose nature of legal proceedings.
Mediation can also make the termination of a relationship more
amicable.
ClubsNSW now has a team of trained mediators. If you would
like more information please contact our Member Enquires Centre on
1300 730 001 or [email protected]. ♣
| Policy Matters — In Brief14
| Policy Matters — In Brief
Smoking Regulations Released
BY EMILY PERRY CLUBSNSW SENIOR POLICY OFFICER
A State Government review of the Smoke-Free
Environment Regulation has recommended keeping
the existing definition of an enclosed public space for
clubs and hotels. This definition – commonly known
as the 75 per cent rule – is used to identify outdoor areas where
smoking is allowed.
The Regulation expires on 1 September 2016 before which the
Government must decide whether to renew the Regulation in its
current form, redraft it with changes to clarify the meaning of the terms
“opens directly to the outside” and/or “gaps in the wall or ceiling”,
or simply let it lapse.
NSW Health commissioned Acil Allen Consulting Group to
produce a Regulatory Impact Statement (RIS) to assess the costs and
benefits of the three options. The RIS found that compliance with the
existing rules is high and that the 75 per cent rule is well understood.
It also found that further clarification of key terms may reduce the
flexibility of the rules and, rather than improve compliance or health
outcomes, lead to more confusion for industry and inspectors alike.
The RIS determined that the third option, under which venues
and regulators would have to rely on court cases for definitions of
acceptable unenclosed areas, would cause greater uncertainty and
make enforcement difficult. The review recommended the first
option – maintaining the status quo – and that the definition of
enclosed spaces should stay in force, with only minor amendments
to the Regulation.
ClubsNSW has always taken the view that the existing guidelines
are sufficiently clear, and the high compliance by venues makes further
restrictions or definitions unnecessary. With considerable investment
made by clubs to comply with the existing law, ongoing certainty is
beneficial for both industry and regulators.
ClubsNSW’s submission on the draft Regulation supports the
recommendations of the RIS. Any new Regulation will be introduced
when parliament resumes in August. ♣
Charity Scam Alert
BY CATERINA POLISTINACLUBSNSW MEDIA OFFICER
There has been a recent bout of unsolicited organisations
passing themselves off as charities seeking financial
assistance from clubs. Some clubs are being bombarded
with requests for fundraising that have turned out to be
scams. The requests can be so sophisticated (despite several spelling
mistakes) that they directly address the club and follow up the next
day with phone calls and additional emails.
It is recommended that clubs always check the bona fides of any
charity or organisation seeking donations and services. Clubs should
get to know the charities and organisations they wish to help, and this
is best done face-to-face. It is also wise not to make payments over
the phone via credit cards unless you absolutely trust and know the
charity or organisation you are dealing with.
To avoid being tricked by scammers, the Australian Competition
and Consumer Commission (ACCC) recommends the following:
¡ If you are suspicious, always verify that the offer or invoice is
authentic by calling the company the correspondence claims
to be from.
¡ Make sure that staff who authorise payments or sign orders are
aware of how scams work.
Clubs should ignore scams and report them to the ACCC at
www.accc.gov.au. If you have any further queries, please contact the
ClubsNSW Member Enquiries Centre on 1300 730 001. ♣
5
| Policy Matters — In Brief16
Club Life artwork.indd 1 10/06/2016 9:54:15 AM
| Policy Matters — In Brief
BRINGING HOME THE BACON?The 2016 Federal Budget in review.BY ANTHONY TRIMARCHI CLUBSNSW MANAGER – POLICY AND GOVERNMENT
On 3 May, Treasurer Scott
Morrison rose in the House of
Representatives to deliver his
and Prime Minister Malcolm
Turnbull’s first budget.
Echoing the Prime Minister’s oft-repeated
mantra that this “is the most extraordinary
time” to be an Australian, Morrison declared
that the 2016 Federal Budget cannot be “just
another ordinary budget, because these are
extraordinary times”.
It is a truism that the 2016 Budget is an
election budget, not in the sense that it contains
massive handouts or displays of government
largesse (it doesn’t), but because it set the
framework for the “jobs and growth” narrative
that the Government subsequently took to
the election. The trick for the Government
was to deliver a budget that was seen to be
economically responsible yet popular
enough politically to act as a springboard
for the campaign.
There are winners and losers with every
budget and although there is little in this budget
that impacts clubs, the Government has
announced significant policy measures on a
number of fronts as well as countless
minor ones.
THE BIG PICTURE It’s been nearly a quarter of a century since
Australia last suffered a recession. Such an
impressive run of uninterrupted growth is unlike
anything seen in nearly every other advanced
economy over the same period of time; a truly
remarkable achievement. The closest Australia
came to a recession was during the Global
Financial Crisis in 2008, where the economy was
buttressed largely due to a once-in-a-century
commodities boom driven by China’s insatiable
demand for Australian coal and iron ore.
GDP growth has been relatively sluggish
post-GFC, yet Treasury is banking on solid
economic growth – forecasts at 2.5 per cent
in 2016/17 and 3 per cent in 2017/18 – to bring
the budget under control. The underlying cash
deficit for 2016/17 is $37.1 billion deficit, and the
Government is forecasting further deficits up to
2019/20. A return to surplus has been penciled
in for 2020/21, although some analysts consider
this to be optimistic.
MEASURES TO PROMOTE JOBS AND GROWTH Small businesses are one of the key winners
from this year’s Budget, with the Government
announcing a “ten year enterprise tax plan to
boost new investment, create and support jobs.”
Currently Australia has the seventh-highest
company tax rate across the 34 OECD countries.
A key component of this plan is a reduction in
the company tax rate from 30 per cent to 27.5
per cent for all businesses with annual turnover
of less than $10 million, effective 1 July 2016.
This move expands on the 2015 Budget,
which reduced the company tax rate to 28.5 per
cent for small businesses with less than
$2 million annual turnover. The Government
has also committed to progressively reducing
the company tax rate for all businesses to 25
per cent by 2026/27, thereby making Australia
a much more competitive jurisdiction, at least
theoretically given the reduction will take a
decade to implement and that many of our
competitors already have lower rates.
The Budget also sees an extension of
other tax measures currently available to small
businesses with turnover of less than $2 million
to those with turnover of less than $10 million,
including simplified asset depreciation rules such
as an immediate tax write-off for depreciable
asset purchases worth less than $20,000 until
30 June 2017. The Government’s intention in
increasing the eligibility of this measure is to
encourage small businesses to increase their
capital expenditure.
Personal income taxes account for the lion’s
share of all tax revenue, with three times as
much tax collected from taxpayers via income
tax than there is raised from company tax.
The Budget does not propose any income tax
increases, however the Government has sought
to address the issue of bracket creep.
Bracket creep occurs when wages growth
is not matched by tax threshold increases,
which has the effect of pushing taxpayers
into higher marginal tax rates, meaning they
pay more tax without a real increase in their
income. Left unchecked, bracket creep serves
as a disincentive for employees to work harder
or for longer. The Government has sought
to address the issue by increasing the 32.5
per cent marginal tax rate threshold from
$80,000 to $87,000, a move which will benefit
approximately half a million Australians. Despite
this, Australia will still have one of the highest
income tax rates across OECD countries and
further action will be required to address bracket
creep in coming years.
Importantly, no changes have been made
to negative gearing, and the Government has
resisted bowing to pressure from the Greens
to make the Temporary Budget Repair Levy
a permanent measure. Announced by Joe
Hockey in the 2014 Budget, the levy imposed an
additional 2 per cent tax on high income earners
for income exceeding $180,000. The Abbott
Government introduced the levy, which was to
last for three financial years, on the premise that
high-income earners were required to “share the
burden” of reducing the national debt. Barring
any future changes in policy it will be removed
in July 2017, by which point it will have raised
approximately $3 billion.
SUPERANNUATION REFORM ON THE CARDS Superannuation has been a strong focus of
this year’s Budget, with the Government ➤
18 | Policy Matters
announcing significant changes including (but
not exclusive to):
¡ A $1.6 million superannuation transfer
balance cap for individuals transferring into
retirement phase accounts.
¡ Households with a combined income of
more than $250,000 will pay 30 per cent tax
on their concessional contributions (currently
15 per cent).
¡ A $500,000 lifetime cap for non-
concessional contributions to superannuation
(replacing the current non-concessional
annual cap of $180,000).
¡ The lowering of superannuation concessional
contributions cap to $25,000 in a single year
(currently $30,000 for those aged under 50
and $35,000 for those over 50).
¡ A low income superannuation tax offset for
those earning less than $37,000 per year.
The objective of superannuation is to
provide income in retirement to substitute or
supplement the Age Pension. Some of the
measures announced will make it more difficult
for some Australians to save for retirement, while
others provide incentives to bolster
superannuation savings.
BEER, CIGS UP? Australia has a tripartite regime for taxing
alcohol, with different rates of excise applying
to different beverage types, customs excise
imposed on alcohol imports, and the Wine
Equalisation Tax (WET) on the value of wine
products. Wine producers are entitled to receive
a rebate to alleviate the impost of the WET.
The anti-alcohol lobby has made no
secret of the fact that overhauling the alcohol
tax system (read: making alcohol much more
expensive) is one of its long-term objectives.
Never mind that most Australians drink
responsibly and in moderation, that we as a
nation are drinking less, and that the overall level
of taxation on drinkers in Australia is already one
of the highest in the world.
Sensibly, the Government has chosen not
to heed the anti-alcohol lobby’s siren call and
tax alcohol out of existence. However, they have
announced some changes to the WET rebate.
The $500,000 per annum WET rebate currently
available to wine producers will be progressively
slashed to $350,000 from 1 July 2017 and
$290,000 from 1 July 2018, and additional
eligibility requirements will also be introduced.
In what came as unsurprising news for
smokers, the Government has announced plans
to raise the tobacco excise rate by 12.5 per cent
each year until 2020, with the first hike to take
effect on 1 September 2017, by which point the
price of a packet of cigarettes will cost around
$40, with excise making up almost 70 per cent
of the price per stick. The justification for raising
the excise rate, apart from raising more revenue,
is based on the premise that pricing can be used
as a lever through which to influence individual
behaviour. By raising the price of cigarettes,
smokers will theoretically feel the pain in their
hip pocket and choose not to smoke as much,
thereby reducing smoking-related harms.
The Labor Party supports the move, which
is expected to raise the Government $4.7 billion
over the forward estimates. Additionally, from
1 July 2017 the duty free tobacco allowance will
be reduced to 25 cigarettes.
Of course, the policy changes announced
in the Budget must pass through Parliament,
meaning the Government will need to negotiate
with the Senate. Only time will tell if all the
measures announced in the Budget see
the light of day. ♣
S
Another Quality Refurbishment , Building Tomorrows Community Today !
call Chain
email:[email protected]
19Policy Matters |
HOW WELL DO YOU KNOW EMPLOYMENT LAW? You’ll find out everything you need to know at the CAI Workplace Relations & Human Resources Conference.BY SCOTT HIGGINS CLUBSNSW WORKPLACE RELATIONS ADVISOR
To put it bluntly, navigating the
employment law framework can be
a nightmare for any manager.
The landscape has changed
greatly over the past few decades since the
introduction of federal unfair dismissal in
legislation in 1993. Since then, WorkChoices and
Australian Workplace Agreements (AWAs) have
come and gone, along with the transition from
a state-based system to a federal system. The
Fair Work Act 2009 (Cth) was introduced under
the Rudd-Gillard Government and has resulted
in an increase of employees initiating unfair
dismissal claims against their former employers.
Nearly 15,000 unfair dismissal applications
were lodged in the 2014/15 financial year.
Alongside these are general protections claims,
workplace bullying claims, stress claims, workers’
compensation claims, discrimination claims and
disputes relating to the Award conditions.
This list, which varies across both state
and federal jurisdictions, is seemingly endless.
Half the battle for a club manager is preventing
litigation. In what little time remains, they must
manage all the other functions relating to
employee management. This means finding
good employees in the first place, finding ways
to keep them at your organisation, managing
them through operational changes and often
having difficult conversations.
Each year ClubsNSW and Clubs Australia
Industrial (CAI) hold a workplace relations and
human resources conference for the industry.
This conference is being held on August 8 and
9 at the Kirribilli Club Lavender Bay, to coincide
with the Australasian Gaming Expo. This event
is ideal for CEOs, HR, operations and
duty managers, as well as directors.
Headlining this year’s conference is
Emeritus Professor Gillian Triggs, President of
the Australian Human Rights Commission, and
the Hon Peter Sams, Deputy President of the
Fair Work Commission.
Expert speakers, including advisors from
ClubsNSW, will address the above issues and
arm attendees with important need-to-know
information. Seminars include having critical
conversations with employees, understanding
unfair dismissals, common employment
law myths, attracting and keeping valuable
employees, how technology is shaping our
workforce and how to build and maintain a
strong workplace culture.
Registrations for the Clubs Australia
Industrial (CAI) Workplace Relations & Human
Resources Conference 2016 are now open.
Registration is $890 per person, with a
15 per cent discount when you register three or
more attendees. This includes attendance at
all seminars and your choice of two workshops.
Accommodation is also available at the Rydges
Hotel North Sydney.
To register or for more information
about speakers and topics, visit
www.clubsaustralia-industrial.com or
call the Member Enquiries Centre on
1300 730 001. ♣
20 | Policy Matters
Brought to you by
WR & HR Conference
For more information, contact the Member Enquiries Centre [email protected] or 1300 730 001.
IN TOWN FORTHE 2016 AGE?
JOIN US TOO.
A conference by industry for industry.
INSIGHT TO ACTION
8–9 August 2016The Kirribilli ClubLavender BaySydney
Grow your club with the latest workplace relations and human resources strategies.
For accommodation packages and registration, visit www.clubsaustralia-industrial.com
Guest Speaker
GILLIAN TRIGGSAustralian
Human Rights CommissionGuest Speaker
PETER SAMS AMFair Work
Commission
Ad_CAI-WR FPC 0716.indd 1 14/06/2016 2:43:26 PM
A third party exclusion allows a
family member and/or friends of
a problem gambler to apply for
an exclusion on their loved one's
behalf. In many cases this is done to prevent
further escalation of the person’s gambling
behavior and most often when the individual
has been deemed incapable of making sound
decisions due, for example, to conditions such
as dementia.
What makes third party exclusions
complicated is the absence of any legislation
in NSW that either supports a family member
from pushing forward with a third party request
and a club’s decision to accept the third party
exclusion, or that protects the individual who
has been deemed a problem gambler by a
family member.
Recent cases that have come through
ClubSAFE indicate a need to explore a suitable
model for NSW that addresses these limitations.
Consider the case of an 84-year-old
woman living in a rural town who has just been
diagnosed with dementia. She has frequented
her local club for many years and only recently,
post diagnosis, has she developed a destructive
relationship with gambling. A quiet and well
respected woman in her community, who in the
past enjoyed a coffee and a cake with friends
and a game of bingo, is now withdrawing large
sums of money, which no doubt will be needed
to pay for her care in the future.
We can make an assumption that her recent
diagnosis played a part in this drastic change of
behaviour, but we cannot definitively establish
a causal link. In this case, the family had already
obtained a letter from their mother’s doctor
that confirmed the diagnosis of dementia and
provided ClubSAFE with a power of attorney
over their mother’s affairs. This made it a lot less
challenging to find the best possible solution.
Unfortunately, not every request for a third party
exclusion is this straightforward.
ClubsNSW has long believed that there is a
need to explore a suitable legislated model for
third party requests in NSW. Other states
have been offering third party exclusions with
varying success.
In South Australia, third party exclusions
have been available since 2004. Any friend or
family member can indicate to a venue that
they believe their loved one has a problem
with gambling and has the right to exclude that
individual from the venue on the spot.
The venue must respond to this concern
by sending the third party application to
the Independent Gambling Authority for
assessment. The alleged problem gambler is
then barred from the venue in question until
such time as a hearing occurs and the individual
is given the opportunity to either agree with
or deny the allegations. In most cases these
assessments take place within a three-month
period, although there have been delays of up
to 11 months.
Clearly there are challenges presented
by the South Australian model but those
challenges give us the opportunity to learn
and explore more viable alternatives. ClubSAFE
continues to work with the appropriate people
to devise a model that will result in a productive,
smooth and fair process for concerned
family members.
In the meantime, ClubSAFE will continue to
address third party requests on a case-by-case
basis, assessing each request and working with
concerned family members, the venue and the
individual to come up with the best possible
solution for everyone involved. ♣
WHEN FAMILIES STEP INIn NSW there is no legislated avenue for concerned relatives to exclude an individual from gambling, but ClubSAFE is working on a solution.BY JENI LOW CLUBSAFE COUNSELLOR
| Club Safe22
Good quality food is a must in any
successful club and as catering
is a specialised skill, many clubs
outsource catering to an external
caterer. One of the key ingredients to any
successful arrangement with an external caterer
is a comprehensive agreement that deals with
the rights and obligations of both the club and
the caterer (and we normally recommend
a guarantor). Like any relationship, the beginning
of negotiations is when everybody is on their
best behaviour. It is not unusual for the club and
caterer to think everything will be great and work
out fine. However, one serious risk is allowing a
caterer to start operating from the club before
the agreement is finalised. This is because once
a caterer is using the premises both parties may
have very different views as to what the final
terms of the agreement should be, and in
some cases the paperwork gets left to one
side and forgotten. That is, the caterer may be
operating on an oral agreement with express
and implied terms and ultimately it may require
a court or tribunal to determine what those
terms actually are.
A comprehensive agreement should
expressly deal with the club’s right of
termination, and of course deal with the risk
of a minimum five-year term under the Retail
Leases Act. (Hint: If your agreement is for less
than five years and does not contain a certificate
referring to section 16(3) of the Retail Leases Act
you should probably give us a call).
Unfortunately, a caterer breaching its
obligations under a catering agreement is not
uncommon. This could be as straightforward as
non-payment of the caterer’s licence fee or as
severe as a failure to comply with the relevant
food safety standards. The consequences of a
breach can be harmful to the club’s business,
especially when the breach involves poor
customer service or unsatisfactory food –
patrons are unlikely to distinguish between
the club and its caterer and these days they
may spread word of a bad experience through
social media.
If your club is dissatisfied with your caterer’s
performance, or believes the caterer is in breach
of its obligations, seek advice early regarding the
club’s rights (and obligations) when dealing with
the caterer. It is usually in everybody’s interest to
start a dialogue and to try to work constructively
to improve the caterer’s performance, but often
the appropriate course of action is for the club is
to issue the caterer with a formal “breach notice”
(assuming the caterer’s conduct does not
amount to a fundamental breach of
the agreement).
A breach notice will require the caterer to
remedy the breach. Usually, the club will need to
give the caterer a period of 14 or 30 days to then
remedy the breach. If the caterer fails to remedy
the breach as set out in the notice, the club may
be entitled to terminate the catering agreement.
If a club wants to terminate a catering
agreement following the caterer’s failure to
comply with the notice, it is crucial that the
breach notice was valid. If it was not, the
caterer may claim that the club has wrongfully
terminated the agreement and sue the club
for damages.
It is worth remembering that any breach
notice is likely to be read not only by the caterer
but also the caterer’s solicitor and ultimately a
judge or tribunal member. Seeking advice too
late may mean that the club can no longer rely
on the caterer’s earlier breaches as grounds for
termination and has to start the entire breach
notice process all over again.
Ultimately, good food can make a good
club great and clubs need to ensure that they
have an appropriate agreement in place and
act quickly and carefully in the event that a
problem arises. ♣
GOOD DRINKS, GOOD GAMING… BAD FOOD?So the bar is operating well and the gaming machines have a reasonable turnover but is your food holding your club back? And if so what can your club do about it?BY BRUCE GOTTERSON PARTNER PIGOTT STINSON
| Club Law24
AGE 2016: BIGGER AND BETTERBY CARISSA SIMONS CLUBSNSW MEDIA AND COMMUNICATIONS MANAGER
The Australasian Gaming Expo (AGE) is set to be bigger
than ever with 25 per cent more exhibitors than 2015.
“Our long term exhibitors wanted to showcase more
products which required more floor space, but it has also
allowed for more new exhibitors,” said Ross Ferrar, CEO of the Gaming
TechnologiesAssociation. “Over 20 per cent of exhibitors at the 2016 AGE
are new exhibitors, with new products and services to offer the industry.”
Now in its 27th consecutive year, this year’s expo is again being held at the
Sydney Exhibition Centre @ Glebe Island.
This unusual venue was repurposed from the 2012 London Olympics.
After arriving in Australia it was reconstructed on a concrete slab the size
of five football fields and enjoys views of both the Harbour Bridge and
the Anzac Bridge. This year the AGE will use all four halls of the venue – a
whopping 20,000 square metres, 4,400 square metres more than in
previous years.
Visitors can access all the information they need via the event app,
available from the Apple store or Google Play. The app features an
interactive event floor-plan and uses beacon technology to advise of
entertainment, events and more throughout the venue. Attendees can
also visit ClubsNSW’s stand at the event, at Stand 515.
Visitors to the event can arrive by complimentary ferry from Darling
Harbour, complimentary bus from Central Station and Pyrmont, or taxi or
private car. More information about getting to the venue can be found on
the event app or the event website. This year’s Australasian Gaming Expo
will be held from Tuesday 9 until Thursday 11 August. Attendees will have
the opportunity to win a trip for two to the world’s largest Gaming Expo,
G2E, held in Las Vegas in September. One trip for two will be
drawn on each day of the AGE. For more information or to register visit
www.austgamingexpo.com. ♣
Club life ad VEGAS.indd 1 14/06/2016 10:04:46 AM25Policy Matters |
26 | Feature
UNLOCKING DIGITAL ASSET VALUE:
PART 3How to make your data count.
BY DANIEL MITCHELLCLUBSNSW GAMBLING POLICY MANAGER
There is a famous quote in the world of data analytics:
“If statistics are boring you’ve got the wrong numbers.”
It encapsulates a massive challenge when using data –
asking the right questions and getting useful answers.
It’s a common occurrence in the business world to be presented with
a report full of statistics and numbers that mean very little. Data itself isn’t
very useful unless it can be transformed into insights. Proper insights can
help clubs understand the underlying behaviour responsible for business
outcomes, both positive and negative.
To truly understand members, clubs need the tools and expertise to
turn the data they already collect into business intelligence.
GETTING PROFESSIONAL HELP Vaughn Campbell, Director of Business Intelligence and Analytics
at PKF, helps clubs use data to better understand and grow their
businesses. Vaughn notes that “clubs collect a significant quantity of data
about their key members, but few clubs are really getting the most out of
this amazing asset.”
Campbell works with clubs to unlock the value in their data by
generating real insights about the key behaviours and preferences of
members. It is these insights, not the raw data, which can be used to
guide strategic decision-making, enhance the experiences of members,
get an advantage over the competition and create additional value for the
club. Using data to create a fully integrated picture of the behaviours and
preferences of each of the club’s members is critical to fully understanding
what the club needs to do to meet member expectations and maintain
ongoing loyalty. Events and promotions, for example, are a key tool used
to generate activity and traffic but they should be scheduled strategically.
Campbell notes that it can be counterproductive to run a promotion or
event that attracts a high volume of people but disrupts the club’s top tier
loyalty members and causes them to go elsewhere. ➤
| Feature
| Feature28
USING THE RIGHT TOOLS Wyong Leagues is a group that understands the
value of transforming its data into actual business
intelligence. With seven venues no more than a
30-minute drive apart, Wyong Leagues needs to
understand what it is that makes each venue unique.
That takes a lot more than guesswork.
Enter Group Gaming Manager Cheryl Hosking and
Group Gaming Analyst Tom Coulthard. They integrate
data through their eBET and Infogenesis systems and
view it through eBET’s business intelligence tool, Astute
BI, to gain important insights into the similarities and
differences across their diverse portfolio of properties.
“Across our eight venues, seven of which are on the
Central Coast, we monitor the performance of over
760 machines and 49,000 members across 16 bars,
eight restaurants and three cafes,” says Coulthard, who
understands the role all parts of the business play in the
complete offering of Wyong Leagues. Hosking says that
data is part of the overall business process, not an
ad hoc tool. “We discovered early on in the piece
that data needs to be integrated into all parts of the
operation, that advanced Excel skills were needed, and
we implemented plans to use and collect data.”
Wyong Leagues uses the data cube in Astute BI to
gain a view on promotion performance, the impact of
food and beverage pricing and associated gaming spend,
opening hours, visitation rates and individual member
performance. Having a proper business intelligence tool
gives Wyong Leagues access to customised reporting
rather than standard reports.
“Viewing a venue through standard reports doesn’t
allow us to get the best analysis. Our preference is
to modify reports as we go to get different angles of
member behaviour and the impact of key initiatives,”
says Coulthard who advocates experimenting with
reports to gain a deeper understanding. Hosking
understands you can’t be right all the time. “Analysing
what members do is an imperfect science, but we are
getting better at sorting the wheat from the chaff.”
Wyong Leagues’ focus on business intelligence is
paying dividends. Its most recent annual report shows
16 per cent growth in memberships, 7 per cent growth
in revenue and a 63 per cent increase in the group’s
bottom line. The best thing is that they have a great
understanding of what is driving those results, which
helps them make better decisions.
WHERE TO NEXT? Using customer data to help refine an existing product or
service offering is really only the tip of the iceberg when
it comes to how digital assets can transform businesses.
When thinking of the most transformative businesses of
the 21st century, Apple, eBay, Facebook and Amazon all
spring to mind.
More recently Uber and Airbnb have transformed the
taxi and accommodation industries. What all these
businesses have in common is that they leveraged the
power of digital platforms.
Digital platforms are infrastructure that brings
together consumers and suppliers to engage in mutually
beneficial transactions. Take Airbnb, the digital platform
that has taken the accommodation market by storm.
Airbnb provides a platform where people can offer
their homes for short-term rentals and where travellers
can find a range of accommodation options outside of
traditional hotel/motel accommodation. The platform
now offers over one million rooms, more than the Hilton
hotel chain. Airbnb has no real estate assets, whereas
Hilton has over $9 billion worth of property on its books.
Both firms share a similar overall market value –
$20 billion – but it’s easy to see which company has
the better return on investment.
The success of digital platforms are built around a
phenomenon called Network Effects, a fancy term for
having a large interconnected network of consumers and
suppliers. The larger the network, the easier it is to create
matches between buyers and sellers and the richer the
data used to find these matches. Increasing scale attracts
more participants which creates more value – a virtuous
cycle. Get the platform right and enormous scale can
be achieved in a relatively short period of time. Consider
online retailing platform Amazon. What started as an
online book retailer has grown into an e-commerce
platform with thousands of product lines. If you can’t
find it on Amazon, it probably doesn’t exist.
Platform business models exist outside the digital
world too, think Westfield shopping centres or even
some large clubs. It’s not unusual to see a large club offer
a wide array of services, provided by internal resources
or third-party providers, such as restaurants, cafes, TAB,
children’s play areas and retail outlets.
A recent Harvard Business Review article states
when a platform enters a traditional marketplace with
one-to-one consumer/supplier relationships, the
platform invariably wins.
Perhaps the future for club digital assets lies in the
aggregation of members into a single digital platform
that has the scale to provide club members with quality
online services. While a number of key services offered
by clubs, like food and beverage and sport and fitness,
don’t lend themselves well to the virtual environment,
others like event ticketing, wagering and responsible
gambling services do.
It’s not hard to imagine a future where club
membership provides access not only to the wonderful
physical facilities offered by the club, but also to a
vast array of online services and discounts through an
industry-wide digital platform. ♣
A brighter future
At KPMG, we look at the past, so we can find ways to do things better in the future.
Then we tailor our services to suit your Club’s individual needs.
To discuss how we can tailor our audit, tax and business advisory services to suit your
Club, please contact Cameron Roan on (02) 9335 7480.
kpmg.com.au
© 2016 KPMG, an Australian partnership. All rights reserved. January 2016. VICN13628PE.
MOREWAYS
TOWIN
| Sponsored Content30
Ainsworth Game Technology to show off its latest portfolio of gaming solutions at AGE 2016
SPONSORED BY AINSWORTH GAME TECHNOLOGY
To show its solid commitment
to delivering products designed for
the Australasia market, Ainsworth
will showcase a range of premium
titles at the upcoming Australasian Gaming
Expo (AGE).
Ainsworth is particularly excited about the
AGE where it will introduce the most striking
brand to join Ainsworth’s industry-leading
GamePlus® library – Win Storm®! Exclusive
to the A600® and launching with three
winning titles – Hail n’ Diamonds™, Ultimate
Thunder™ and Wild Wins™, Win Storm® gives
players more ways to win with two levels of
standalone progressives, two levels of bonus
prizes and multiple credit prizes. Win Storm®
will stir up a storm on your gaming floor.
Continuing with our focus on game
content, we are certain that players’
excitement levels will be elevated to new
heights with Dream Strike™. Derived from
Ainsworth’s Vegas-themed Players Paradise™
series of games, Dream Strike™ offers one
level link progressive, two levels of bonus
prizes, and a remarkable free games feature.
Dream Strike™ games on display will be Fire
Strike™ and Fortune Strike™.
Ainsworth will present the new
Fire Money™ and Ice Money™ titles. Housed
in the A600® cabinet, both games offer two
levels of standalone progressives, two levels
of bonus prizes, rapid-triggering “Diamond”
feature that trigger progressives or bonus
prizes, and a free game feature with retriggers
and increasing stacked multipliers.
Targeting the 20c niche market, Ainsworth
will display Thunder Money™ and Thunder
Gold™. These titles are packed with a powerful
punch, overflowing with three levels of
standalone progressives, three levels of bonus
prizes and engaging free games.
Ainsworth will expand their collection
of highly entertaining multi-game suites with
titles including: Multiplay Mustang Series™,
Multiplay Fire Star™, Triple Shot King Spin™,
Double Shot King Spin II™, Quad Shot
King Spin II™ and Multiplay Big Time VIII™.
Visitors will also be able to take a look at the
outstanding Double Shot Gold™ series.
Ainsworth will demonstrate a wealth of
titles in the legacy Double Shot®, Quad Shot®,
Triple Shot™ and High Denom™ line of games.
Other established products to look out for
include Grand Fortune™, Cash Adventures™,
Cash Odyssey™, Oriental Express™ and
Ultimate Gold™.
Highlighting Ainsworth’s A560XSL™
offerings for the AGE will be the debut of the
new Sky High Jackpots™ brand.
Incorporating four standalone progressives,
special expanding wild symbols and
entertaining features, Sky High Jackpots™
offers players more ways to win. Each title
includes an exceptional feature designed to
take full advantage of the 32” high definition
screen. Ainsworth will also be presenting their
latest games in the Double Shot® and
Quad Shot® A560®SL range.
“AGE is the leading tradeshow for the
Australasia gaming industry and provides an
opportunity to for Ainsworth to showcase the
greatest of what Ainsworth has to offer. The
Australasia market has an appetite for the
best in class games and at Ainsworth we are
dedicated to satisfying these demands with
highly innovative technology, cabinet flexibility,
product performance and a wide range of
game options,” said Andrew Hely, Ainsworth’s
General Manager Australia & New Zealand.
Visit Stand #300 and let the Ainsworth
team present their industry-leading
Game Plus® range of products. If you would
like more information on how Ainsworth could
transform your gaming floor, jump on their
website www.agtslots.com.au or alternatively
contact your local Ainsworth Sales Executive
on (02) 9739 8000. ♣
Feature | 31
Racks and rillettes, croquettes and cannelloni, bon bons
and lollipops. These were just some of the ways in which
our three celebrity judges and hungry guests got to
enjoy one of the key ingredients during this year’s
Chef’s Table finals – rabbit.
Head judge Julio Azzarello and fellow judges Courtney Roulston
and Adam Moore had their work cut out for them as they tasted
their way across the best meals in clubland. With a budget of just
$22 per head, the talented teams from each finalist club served up a
delicious three-course meal to their guests.
And to add a bit more heat to the kitchen, rather than just one
key ingredient, the chefs had to incorporate a five-item Pantry
List on their menus. This eclectic and on-trend mix of ingredients
included single origin chocolate, fresh Australian seafood, a native
Australian ingredient, Anchor cooking cream, and of course the
pesky critter that arrived on our shores via the First Fleet.
The winners will be revealed on Monday 25 July at the Chef’s
Table Awards Dinner. The Awards night will be hosted by restaurant
entrepreneur and celebrity chef from My Kitchen Rules, Guy Grossi,
who will share with us his journey to becoming one of Australia’s
most successful chefs. But before the winners for the 2016 Chef’s Table are
announced, let’s meet the finalists… ➤
2016 Chef's Table Prize Partners
2016 Chef's Table Culinary Partners
Culinary PartnersPrize Partners
Culinary PartnersPrize Partners Culinary PartnersPrize Partners
TOP CHEFSThe competition was fierce as a record 20 clubs from around the state competed in this year’s Chef’s Table finals.BY VICKY VALIDAKIS CLUBSNSW COMMUNICATIONS OFFICER
PHOTOGRAPHY BY TOBY B. STYLING
Gold Proudly sponsored by CCM Travel
The winning chefs will fly to the United States for
the National Restaurant Association Show and the
Beverage Alcohol for Restaurants (BAR) event in Chicago
plus visits to New York and Las Vegas. The prize Includes
return flights, airport transfers and accommodation in New
York, Chicago and Las Vegas.
SilverProudly sponsored by ClubsNSW
A luxury weekend escape for the chefs and two guests
to Mudgee’s wine country, tucked behind Sydney’s Blue
Mountains. The prize includes two night’s twin share
accommodation at the Perry Street Hotel, a wine tasting
experience at the Robert Oatley Vineyards Cellar Door,
mixed cases of six Robert Oatley wines, lunch at Wild Oats
Cafe and Pavilion and dinner at Pipeclay Pumphouse.
BronzeProudly sponsored by CCM Travel
A trip to Melbourne for the two chefs and entry to the Fine
Food Australia Show in September 2016. The prize includes
return flights, a night’s twin share accommodation at a 4-star
inner city hotel and breakfast for two people.
Apprentice AwardProudly sponsored by Fonterra Foodservice
and Hospitality Training Network (HTN)
One apprentice will receive direct entry into the 2017
Fonterra Proud to be a Chef mentoring program and the
opportunity to win an international culinary scholarship. The
prize includes a three-day trip to Melbourne in February 2017
with flights and accommodation inclusive. The winner will
also receive a cash prize valued at $2,500 courtesy of HTN.
| Chef's Table 201632
AWARDS DINNER25 JULY
THE EPPING CLUB
www.chefstable-clubsnsw.com
HURRY!TICKETS ON SALE
UNTIL 14 JULY
Culinary PartnersPrize Partners
2 0 1 6
Your Host – Guy Grossi from My Kitchen Rules
CT16 FPC 0716.indd 1 14/06/2016 3:19:27 PM
| Chef's Table 201634
CAMPBELLTOWN-CATHOLIC-CLUB CAMPBELLTOWNCATHOLICCLUB
MENU
ENTRÉESeared queenSland ScallopS, black
pudding, Spiced corn purée, popcorn, enoki muShroomS and pork crackling.
MAINSautéed rack of rabbit, Szechuan
Smoked wagyu briSket, black truffle and celeriac maSh, roaSted hazelnut,
confit cherry tomatoeS and rabbit conSommé.
DESSERTbrûlée of lemon curd, white
chocolate mouSSe, eucalyptuS meringue, raSpberry Sorbet, peruvian
chocolate crumb and lemon balm.
PAUL RIFKIN EXECUTIVE CHEF | MATHEW OVINGTON HEAD CHEF
WHAT THE JUDGES SAID...
The King of Clubs with over 50,000
members is getting bigger – several exciting
new, individually themed food outlets will
open soon offering an extra 900 seats.
DISH HIGHLIGHT
The main of a beautifully frenched rabbit
rack, which would have taken hours to
skillfully prepare, paired with a flavourful
rabbit consommé was a talking point.
Campbelltown Catholic Club
GILBERT AQUINO HEAD CHEF | SANGJOON WANG CHEF DE PARTIE
WHAT THE JUDGES SAID...
A progressive Club, always finding ways
of reinventing itself. Very supportive
and friendly executive team who made
everyone very welcome. Generosity in
the food portions with very talented
chefs utilising new techniques with
ingredients they had never used before.
DISH HIGHLIGHT
The entrée of rabbit with textures of carrot
three ways was really inventive with rabbit
cooked to perfection but supported by
the unsung hero of the dish – carrots.
Canterbury hurlstone park rsl club
| Chef's Table 201636
CHPRSL
MENU
ENTRÉErabbit loin ballottine, confit leg
fritter and carrot three wayS.
MAINmacadamia cruSted blue eye trevalla and warm niçoiSe.
DESSERTcuba chocolate cremeux
and ghana chocolate mouSSe, peanut rocher and
Salted caramel ice cream.
Chef's Table 2016 | 37
JONSOP WON SOUS CHEF | DEAN BARLOW CHEF DE PARTIE
WHAT THE JUDGES SAID...
A Club steeped in tradition that has
been modernised with a new direction
of food, very professional staff and
beautiful precision. Fantastic wine matches
and a good understanding of how to
represent each ingredient with respect.
DISH HIGHLIGHT
The entrée of scallops was such a beautifully
fresh and light dish with amazing texture
and technique, especially how the
scallops were prepared.
City Tattersalls Club
CITYTATTS CITYTATTERSALLSCLUB@CITYTATTSCLUB
| Chef's Table 201638
MENU
ENTRÉEceviche of queenSland scallopS with a citruS vinaigrette, finger limeS and
tapioca criSpS.
MAINballottine of mcleay valley rabbit
with braiSed rabbit pie, davidSon plum gel, baby vegetableS and
red vein Sorrel.
DESSERTSingle origin chocolate and olive oil
mouSSe with textureS of raSpberry.
Chef's Table 2016 | 39
MENU
ENTRÉEpotato gnocchi with emu paStrami,
prawn paper, SaltbuSh criSpS, garlic chipS and prawn oil.
MAINSouS vide rabbit loin with truffle, Streaky bacon and yuzu juS, rabbit
and prune filo Scroll with burnt honey carrot purée and beetroot
criSpS.
DESSERTgateaux with criSpy almond, piStachio dacquoiSe, chocolate creamer, white
chocolate plaque with raSpberry rhubarb jelly and wattleSeed mouSSe.
| Chef's Table 201640
ROBERT LEONARD EXEC. HEAD CHEF | BROOKE STEWART 2ND YEAR APPRENTICE
WHAT THE JUDGES SAID...
With a couple of highly commended awards
and apprentice of the year already under
the Club’s belt, expectations were high with
local producers contributing to a great night.
DISH HIGHLIGHT
The dessert of gateaux with wattleseed
mousse, pistachio dacquoise and a
spectacular single origin chocolate from a
producer in Mudgee was highly memorable.
Dubbo RSL Memorial Club
DUBBORSL @DUBBOAU
Chef's Table 2016 | 41
MENU
ENTRÉESmoked wild rabbit and duck terrine
with native munthari berrieS, piStachio and celeriac Served with 5-Spiced carrot puree, brioche croutonS,
kakadu plum gel, pickled vegetableS and native aniSeed foam.
MAINSouS-vide auStralian goldband
Snapper with aSSiette of Seafood, confit vegetableS, native buSh tomato gel, auStralian finger lime caviar and
olive liquorice.
DESSERTblown Sugar beetroot with rich dark
belgian chocolate mouSSe, candied beetrootS, raSpberry and quandong
Sorbet, beetroot macaron, chocolate Soil and fennel gel.
| Chef's Table 201642
ANTHONY BROUSSARD HEAD CHEF | RYAN STANLEY CHEF
WHAT THE JUDGES SAID...
A team of young chefs who went all
out to impress. Sitting alongside the
patrons it was amazing to see the
generosity of the food and the happiness
of the guests in a very busy Club.
DISH HIGHLIGHT
The theatrics of dessert with the blown
beetroot sugar work on top of the dessert
pots. The whole Club was in awe of this
beautiful violet purple balloon that has
a mystery rich chocolate dessert.
GOSFORD RSL CLUB
GOSFORDRSLCLUB GOSFORD_RSL@GOSFORDGALAXY
Chef's Table 2016 | 43
MENU
ENTRÉEnorthern queenSland barramundi fillet, Sweet corn purée, charred
corn, pickled radiSh, cucumber, watercreSS and rocket oil.
MAINbacon wrapped rabbit loin, rabbit croquette, carrot purée, heirloom
carrot, criSpy potato bake, pea tendrilS and juS.
DESSERTwattle Seed olive oil cake, Salted “Spencer cocoa” dark chocolate garniSh, macadamia nut crumble, grilled peach purée, riberry gel
and lime meringue duSt.
| Chef's Table 201644
WARREN JOUANNET HEAD CHEF | LAUREN NEALY 2ND YEAR APPRENTICE
WHAT THE JUDGES SAID...
Nestled in a popular holiday spot with
strong support from the community,
including the very proud Mayor, Kiama
Leagues is a social meeting place
for locals and holidaymakers with
innovative menus to suit all tastes.
DISH HIGHLIGHT
The main of a bacon wrapped rabbit
loin and croquette of rabbit with silken
carrot purée was a sensory sensation.
KIAMA LEAGUES CLUB
KIAMA-LEAGUES-CLUB
Chef's Table 2016 | 45
MANLYSKIFF
MENUENTRÉE
Skull iSland prawnS, heirloom tomato, Sweet pickled cucumber
ribbonS, lemon jelly, Samphire and tarragon biSque.
MAINpaper bark Smoked macleay valley
rabbit roulade, Shiitake muShroom, oySter muShroom, carrot, caramelized eSchallot, quandong paSte, cheStnut
duSt and bordelaiSe.
DESSERTSpiced chocolate jelly, coffee Soil, Sour cherry yoghurt and
almond milk foam.
Manly 16FT Skiff Sailing Club
BROOKS MAYMAN EXECUTIVE CHEF | TIMIRKUMAR PATEL SENIOR SOUS CHEF
WHAT THE JUDGES SAID...
A newly renovated Club with ocean
views and a youthful casual setting that
made you feel welcome. A new Club to
competition, they proudly showcased
amazing food and set the bar high.
DISH HIGHLIGHT
The use of native ingredients was
done with respect giving a new
highlight to the rabbit in main.
MANLYSKIFF
| Chef's Table 201646
Chef's Table 2016 | 47
MINGARACLUB
MINGARACLUB
@MINGARACLUB
MENUENTRÉE
Rabbit Ravioli, foRest mushRoom consumeé, sous-vide Rabbit loin,
salt bush Roasted tomato and wood soRRel.
MAINseafood collation pan seaRed sea
scallops, white tRuffle and macadamia nut puRée, chaRRed scampi, fingeR
lime and salmon peaRls, tigeR pRawn and lemon mousse, tuRmeRic pickled
caulifloweR, seeded mustaRd and honey hickoRy smoked salmon.
DESSERTRoasted quandong and gRanny smith
taRtlet, toRched italian meRingue, lemon aspen gel, cinnamon spheRes
and white chocolate diRt.
| Chef's Table 201648
RUTH WILSON CHEF | DAVID WEBSTER 2ND CHEF
WHAT THE JUDGES SAID...
The whole team was passionately
behind the chefs 100 per cent. The wait
staff and the sommelier went the extra
mile to ensure everybody was
welcomed and serviced.
DISH HIGHLIGHT
Dessert was impressive with a native
twist on apple pie with a refreshing
lemon aspen gel.
Mingara Recreation Club
Chef's Table 2016 | 49
| Chef's Table 201650 | Chef's Table 201650
MENUENTRÉE
bush tomato bRaised Rabbit with confit sweet potato, bReakfast Radish, sugaR snap peas and taRget beetRoot.
MAINcRispy skin blue eye cod, buRnt
butteR baby leeks, celeRiac puRee, bacon cRumb, fRied eschallots
and yuzu peaRls.
DESSERTcaRamelised white chocolate mousse
encased in 66% mexican chocolate, macadamia cRumble, mint pRaline and
RaspbeRRy hibiscus soRbet.
Mittagong RSL Club
LUCY DOBBINS COMMIS CHEF | ASHLEY AGAZZI COMMIS CHEF
WHAT THE JUDGES SAID...
A warm atmosphere (especially by the
fireplace), with a brand new fitout that
rivals most city clubs. The table
centrepieces were beautiful with
colourful fruit and flowers.
DISH HIGHLIGHT
The entrée was a beautiful rabbit and
bush tomatoes with perfectly cooked
and seasoned vegetables.
MITTAGONGRSL
Chef's Table 2016 | 51
WHAT THE JUDGES SAID...
Mooney Mooney relies heavily on a
successful food and beverage portfolio
rather than gaming revenue, and it
shows. It’s third year in the competition,
the Club’s small group of talented chefs
and wait team produced a great meal.
DISH HIGHLIGHT
Entrée of duck neck sausage filled
with rabbit farce and confit of Kakadu
plum was done to perfection
and beautifully balanced.
Mooney Mooney Club
NEIL CARPENTER HEAD CHEF | CHANTELLE HENDRICKS SOUS CHEF
| Chef's Table 201652
MENU
ENTRÉEDuck neck sausage, rabbit pistachio farce, kakaDu plum confit, Dukkah
spice, game jus, celery heart anD canDieD hazelnut.
MAINseaRed spanish mackeRel, togaRashi, twin puRees of jeRusalem aRtichoke
and edamame, fingeR lime peaRls, Roast eschallots and shimeji.
DESSERTcoconut panna cotta in ecuadoRian
single oRigin chocolate case, oRange coconut meRingue, coconut gRanite
and oRange syRup.
Chef's Table 2016 | 53
MENU
ENTRÉEsesame seareD yellow fin tuna with
confit cuttlefish, yuzu curD, organic reD quinoa, pickleD karkalla, baby
shiso anD chilli corianDer ice.
MAINassiette of Rabbit – seaRed Rack with
fondant potato and jus, pan fRied loin with saltbush and jeRusalem
aRtichoke, bRaised shouldeR toRtellini with minted caRRot, Roasted beets and
poached tRuss tomato.
DESSERTbutteRmilk panna cotta with pink moscato jelly, pomegRanate gel,
lavendeR dust and smoked madalait chocolatecoconut meRingue, coconut
gRanite and oRange syRup.
OATLANDS-GOLF-CLUB
@OATLANDSGC
| Chef's Table 201654
WHAT THE JUDGES SAID...
One of Sydney’s best golf courses with
a rich history – it was established in 1931
and commandeered by the Australian
Army during WW2 – the Club is hidden
in a lush beautiful green landscape in
Sydney’s north-western suburbs.
DISH HIGHLIGHT
The main – it was all rabbit with a perfectly
seared rack, saltbush loin and braised
shoulder tortellini with minted carrots
and roasted beetroots. It was beautifully
cooked and left you wanting more.
Oatlands Golf Club
PAUL MOLAN HEAD CHEF | BETH DOBBINS APPRENTICE CHEF
Chef's Table 2016 | 55
WHAT THE JUDGES SAID...
Back to back Chef’s Table winners in
2014 and 2015, Revesby Workers’ has
a new team but expectations were
still high for one of the country’s most
prominent and successful clubs.
DISH HIGHLIGHT
The entree of kingfish tataki and pickled cos
lettuce with a cauliflower and ginger milk
and finished with a nutty sesame salt was
sensational and left you wanting more.
Revesby Workers’ Club
MICHAEL HARDIE COMMIS CHEF | SIMON NGUYEN APPRENTICE CHEF
REVESBYWORKERSCLUB
| Chef's Table 201656
MENU
ENTRÉEkingfish tataki, pickleD cos lettuce,
cauliflower anD ginger milk, roe, charcoal anD sesame salt.
MAINRabbit Rillettes, duck liveR paRfait,
Roasted loin, RhubaRb, cRoquette and madeiRa Reduction.
DESSERTfRozen sheep’s milk yoghuRt,
eucalyptus meRingue, chocolate sponge, cocoa cRumbs and gum gel.
Chef's Table 2016 | 57
THE-ROYAL-PRINCE-ALFRED-YACHT-CLUB-RPAYC
RPAYC
@RPAYC
MENUENTRÉE
smoked confit of petuna ocean tRout with kaRkalla beignet, hoRseRadish,
Red lace, peaRls and tRout cRackling.
MAINassiette of wild Rabbit with
pRosciutto, golden beetRoot, Red Radish, plum, eschallot, pickled
cumquat jus and nastuRtium.
DESSERTecuadoRian daRk chocolate dèlice,
muscatel ice cReam, almond floRentine and chocolate aeRo.
STEVE PROCTOR HEAD CHEF | JON PRYOR SOUS CHEF
ROYAL PRINCE ALFRED YACHT CLUBWHAT THE JUDGES SAID...
There are fabulous water views and lots
of beautiful boats at this private yacht
club, hidden away in Newport. Club staff
and management were very proud and
supportive of their chefs and it was a
really fun evening.
DISH HIGHLIGHT
The entrée of a beautiful smoked trout
was simplicity and elegance on a plate.
| Chef's Table 201658
ROYAL PRINCE ALFRED YACHT CLUB
Chef's Table 2016 | 59
ROYALSYDNEYYACHTSQUADRON
RSYS1862
@RSYS1862
ROYAL sydney YACHT squadron
IAN MCINNES EXECUTIVE CHEF | SEAN COLLETT CHEF DE CUISINE
WHAT THE JUDGES SAID...
Royal Sydney Yacht Squadron is one of
Australia’s oldest yacht clubs with lots of
history and tradition in one of Sydney’s
best waterfront locations – Kirribilli. The
chefs are very innovative and the Club
harbours an impressive wine cellar.
DISH HIGHLIGHT
The entrée of rabbit saddle served cold
with pickled carrots and saltbush and
munthrie berries was beautiful.
MENUENTRÉE
macleay valley Rabbit saddle, liveR, bacon, gelée, heiRloom caRRot,
saltbush, sandalwood nuts and pickled muntRies.
MAINayR cobia poached in whey, puffed skin, poRt lincoln squid, cuRed fin, ink sauce, pumpkin leaves, puRslane
and wateR chestnut.
DESSERTsmoked bRush box honey, zokoko
chocolate cRumb and cReam, honeycomb, eldeR floweR Ricotta
and lemon aspen ice.
| Chef's Table 201660
Chef's Table 2016 | 61
| Chef's Table 201662
MENUENTRÉE
moReton bay bug butteR, poached moReton bay bug tail, samphiRe, stRing
beans, muscat gRapes, mint gRanita, eldeRfloweR vinaigRette
and pine nuts.
MAINmacleay valley Rabbit Roast saddle,
confit leg, Rabbit liveR mousse, maple smoked Rabbit and bacon teRRine,
kakadu plum mustaRd, macadamia nut pRaline, mulbeRRies and
white Radicchio.
DESSERTecuadoR single oRigin daRk chocolate, tempeRed chocolate leaves, chocolate
espuma, coconut wateR soRbet, lime scented macaRon, spiced Rum cake, muscovado sugaR caviaR and salad
buRnet coulis.
THE GREENS NORTH SYDNEY
NATHAN TILLOTT EXECUTIVE CHEF | ADAM TURNBULL HEAD CHEF
WHAT THE JUDGES SAID...
A bowling club like you’ve never seen
before, The Greens looks like a club in New
York City but it has a bowling green with a
view. One of the Club’s best-kept secrets
is that you can book a private table for
six on the green and enjoy a degustation
menu. The wait staff were very professional,
serving our meals with military precision.
DISH HIGHLIGHT
The all-rabbit main – rabbit saddle,
maple smoked rabbit and confit rabbit
leg – was superb, and the Kakadu
plum mustard was simply stunning.
THEGREENSBARNORTHSYDNEY
THEGREENSNORTHSYDNEY
Chef's Table 2016 | 63
the shellharbour Club
DEAN BEICHERT COMMIS CHEF | SHANNON EVANS CHEF DE PARTIE
WHAT THE JUDGES SAID...
Celebrating their 60th year as a Club, the
theme and setting was styled beautifully
by the CEO. Great to see a new team of
young chefs being supported by both the
management and the chefs from last
year’s competition.
DISH HIGHLIGHT
Dessert — “Not Just Fruit & Nut"—
a take on a famous chocolate bar
with a few surprising elements like
Pedro Ximénez soaked sultanas.
MENUENTRÉE
Rabbit teRRine, pickles and RhubaRb.
MAINpapeRbaRk blue eye cod, bRoth,
seaweed, blue swimmeR cRab dumpling and wasabi caviaR.
DESSERT"not just fRuit & nut".
| Chef's Table 201664
THESHELLHARBOURCLUB
THESHELLHARBOURCLUB
@SHELLY_S
Chef's Table 2016 | 65
MENUENTRÉE
cone bay baRRamundi – tomato consommé, samphiRe and fingeR lime.
MAINRabbit – lollipop, saddle, pie,
potato Roulade, beetRoot, spinach, tuRnip and jus.
DESSERTchocolate – jelly, bRûlée, meRingue,
cReam and almond cake.
| Chef's Table 201666
DYLAN OSMOND CHEF | DARREN JONATHAN CHEF
TWEED HEADS BOWLS CLUBWHAT THE JUDGES SAID...
Tweed Heads Bowls is an iconic Club on our
northern border with a very talented kitchen
brigade of seasoned professionals. The
Club also has an outlet called The Pantry,
which includes a beautiful bakery selling
freshly baked pies and other exciting treats.
DISH HIGHLIGHT
The entrée of a beautifully cooked Cone
Bay Barramundi surrounded by tomato
consommé and bursts of finger limes.
TWEEDBOWLS
Chef's Table 2016 | 67
WENTYLEAGUES
WENTYLEAGUES
COLIN YABSLEY EXECUTIVE CHEF | CALEB MORAS-SMITH SOUS CHEF
WHAT THE JUDGES SAID...
A Club famous for great burgers and giant
shakes will become more famous with the
announcement of very big expansion plans
which will take dining to over 1,900 seats.
DISH HIGHLIGHT
Entrée – the nose to tail eating of rabbit
with four different morsels of rabbit
from liver parfait, crumbed rabbit leg,
terrine and smoked loin. A highlight
was the chocolate crispy pancetta.
Wenty Leagues Club
WENTYLEAGUES
| Chef's Table 201668
MENUENTRÉE
pRessed Rabbit shouldeR and kidney, austRalian mustaRd fRuits,
cRumbed confit Rabbit, bush tomato emulsion, iRonbaRk smoked Rabbit
loin, Rabbit liveR paRfait with edible papeRbaRk, chaRRed coRn and chocolate pancetta.
MAINsalted wild baRRamundi and
yabbies in a butteRy puff pastRy seRved with easteRn Rock lobsteR
mash and paRsley sauce.
DESSERTRoasted macadamia mousse with
coconut jelly, 73% madagascan single oRigin chocolate, macadamia and
coconut dacquoise and chocolate sweet paste.
Chef's Table 2016 | 69
Western Suburbs Leagues Club New Lambton
LESLEY TAYLOR HEAD CHEF | DANIEL WIJEKOON SOUS CHEF
WHAT THE JUDGES SAID...
Famous for setting the fine dining scene
in Newcastle, the Club now has multiple
eateries that rival the best restaurants in
any city. As we strolled along the boulevard
looking at fresh seafood and aged meat,
we imagined we were in Paris, but oh,
that’s right, we were inside a Club.
DISH HIGHLIGHT
The beautifully light entrée of octopus
terrine married with pineapple
curry and squid ink started the
tastebuds on a wonderful journey.
WESTSNEWCASTLE
THEWESTSGROUP
| Chef's Table 201670
MENUENTRÉE
OctOpus terrine, lemOn aspen, pineapple curry, watercress, finger
limes and squid ink wafer.
MAINBarOn Of wild raBBit, raBBit
BOn BOn, quandOng, BaBy pear and carrOt cOnfit purée.
DESSERT“Ziggy stardust” – ZOkOkO chOcOlate
sphere, white chOcOlate and gOats cheese cream, BeetrOOt gel, BeetrOOt ice cream, chOcOlate and almOnd sOil,
and pOpping candy.
Chef's Table 2016 | 71
MENUENTRÉE
fresh lOcal seafOOd squid ink mat, Blue swimmer, native yaBBy,
flathead and Oyster.
MAINwild raBBit: cannellOni, pate, Braise, scallOp, mushrOOm, macadamia, rOast
turnip and turnip crumBle.
DESSERTmOnOchrOme Of yellOw sweet cOrn
mOusse, saffrOn meringue, single Origin chOcOlate and pOpcOrn pOwder.
| Chef's Table 201672
Wests Mayfield
DYLAN BROWNE HEAD CHEF | RENEE HENDERSON SOUS CHEF
WHAT THE JUDGES SAID...
A Club famous for hosting the Newcastle
Knights and a stunning gymnasium,
this Club hides an equally stunning
secret – a restaurant that serves beautiful
food by a beautiful team of staff.
DISH HIGHLIGHT
It was hard to choose between the
theatrics of the rabbit main and
the monochrome dessert, but the
dessert won by a sliver. The innovative
combination of yellow ingredients
like corn, beetroot, saffron, curry and
passionfruit was a treat for the tastebuds.
WESTSNEWCASTLE
THEWESTSGROUP
Chef's Table 2016 | 73
| The Club Life74
MUNMORAH BOWLO WHAT A TURNAROUNDBY MARITA BARRON CLUBSNSW MEMBER SERVICES MANAGER
Ask anyone about Munmorah United Bowling Club on the
Central Coast and they will say it’s a great community asset
for the residents of Lake Munmorah region. Munmorah
Bowlo, as it is affectionately known by the locals, has over
5,000 members, including 230 bowling members.
Over the past few years, the Club struggled financially, with a profit of
only $10,000 for the 2013/14 financial year.
Enter new CEO, Alex Moore, in August 2014. Moore could see the
untapped potential of Munmorah Bowlo and decided to take on the
challenge. He introduced new policies, tighter controls and efficient
processes, which lifted the Club’s EBITDA margin from below five per cent
to over 15 per cent. The Club was able to continue providing a premium
service to its members while building a solid platform to invest in future
capital initiatives.
By 2014/15 the Club’s revenue had increased to $440,860 and,
through sound board policy and diligent control of expenses, member
funds increased by $375,981 to $3,311,684.
One of the main drivers of this increased growth was gaming. Moore
replaced 15 EGMs and converted another 20, and he changed the floor
layout to give members a more private and appealing gaming experience.
He also increased visitation by introducing a variety of entertainment and
promotions to suit the local demographic.
The Club’s new strategic plan is a road map for the future and includes
the development of a new clubhouse. It reinforces the Club’s core business
elements but also involves exploring a range of additional revenue sources
to strengthen the Club and provide benefits for the entire community.
Moore’s commitment to the Club has come at some personal
sacrifice – his family lives in Port Macquarie and he travels back there once
a fortnight to visit. But thanks to Moore and his determined staff, the
future of the Munmorah United Bowling Club looks far healthier than it
did a few years ago. ♣
The Club Life | 75
1 x garlic clove, crushed
8 x ciabatta rolls
480g smoked gypsy ham
160g pickles160g Dijon mustard
150g Western Star
Spreadable Butter
16 x Mainland Swiss Cheese Slices
800g pulled pork
1g salt & pepper
2g ground cumin
3g oregano
1g chilli flakes
CUBAN SANDWICH!
H OW TO G R I L L T H E P E R F E C T
Combine the pulled pork with garlic and
seasonings (plus a little stock if needed) then heat
through to infuse and cook out spices.
Use Mainland cheese slices when you want quality, distinctly
flavoursome cheese for your recipes. Whatever your professional
requirements, there is a Mainland cheese to suit.
Build your Cuban: Butter the ciabatta,
layer on Mainland Swiss Cheese Slices, then top
with pulled pork, pickles, ham and mustard.
Finish with remaining Mainland Swiss Cheese
Slices then grill till ciabatta is crispy and
cheese is melted.
| Sponsored Content76
WILD WEATHER CREATES HAVOCClubs came to the aid of their communities as severe storms battered Sydney in early June.BY TIM ESCOTT CLUBSNSW DIGITAL COMMUNICATIONS OFFICER
Described as one of the worst storms in more than 40 years,
wild winds, heavy rain and flooding claimed four lives and
damaged hundreds of Sydney homes and businesses.
One of the most dramatic images from the storm was of
a large residential swimming pool that collapsed onto the beach in Collaroy.
Sydney’s Northern Beaches were among the worst hit suburbs, with waves
up to 8 metres crashing into beachfront properties and eroding up to 40
metres of coastline. The Beach Club in Collaroy was forced to close at 6pm
on Sunday 5 June for safety reasons and suffered extensive structural
damage to its balcony, which hung precariously over the beach after the
storm eroded the sand underneath the Club.
After an inspection, engineers decided the Club had to remain closed
until structural issues were resolved. ADCO Construction generously
stepped in to help and along with Club management they were able to pull
together a team of locals to make the building safe. Although tonnes of
sand transported to the shore up the Club were later eroded by a king tide,
the Club’s foundations were saved.
Something else very special was also saved. “When local police visited
to cordoned off the area at 10pm on Sunday night at the height of the
storm, the policeman in charge and a Club member found an item of great
sentimental value submerged under a sandstone block – a Lone Pine,”
says CEO Robert McConnell.
The Lone Pine came to the Club as part of the Anzac Centenary
celebrations last year. “In the ceremony, 100 boats carried 100 plants to
give to 100 kids – the seedlings were grown from ones at Anzac Cove. The
Lone Pine was planted at the southern end of the Club a year later during
the 2016 Anzac service,” says McConnell.
Local man Barry Conway re-potted the plant and took it to the
Collaroy Surf Life Saving Club next door. “When we put our balcony back
together, we will put the Lone Pine back there for another 100 years until
the next storm comes along,” says McConnell. For his role in saving the
Lone Pine, Barry will enjoy a meal on the Club.
Another popular Northern Beaches venue, Pittwater RSL, hosted
over 200 people (and pets) seeking shelter from the storm.
Representatives from the Department Of Community Services, Red
Cross, Anglicare and The Salvation Army were also on site to assist with
food, bedding and finding alternative accommodation.
In south-western Sydney at the Liverpool Catholic Club, up to 500
people were stranded there after the carpark and surrounding streets
became flooded. Patrons and staff were not able to leave the Club until
after 10 pm on the Sunday, with many opting to stay the night,
One staff member put himself at risk to help others. A post on the
Club’s Facebook page reads: “Thank you to all the staff who went above
and beyond for our patrons and visitors on Sunday… our maintenance
man, Con came to the rescue of several people who were stuck in their
vehicles in flood waters and even managed to save these little ducklings!”
The two ducklings pictured in the post look a little bedraggled but
otherwise healthy and happy. Staff members fed them and released
them back into the ponds on the Club grounds but they formed a special
bond with Con. “They still follow him around like he’s their mother,” Club
spokesman Mark Russell told News Local press. “Every time he goes near
them they start following him.” ♣
MULTI-VENUE SELF-EXCLUSION
As a member of ClubsNSW, your club has secure access to our multi-venue self-exclusion (MVSE) program - just one
of the many benefits your club is entitled to.
WE HELP YOU TO HELP OTHERS.
For help in connecting your club to the MVSE system, contact our ClubSAFE Systems Coordinator Alistair Scott on 02 9268 3036 or email [email protected]
Ad MVSE FPC 0616.indd 1 11/05/2016 8:44:32 AM
THE GIFT OF TIMEVolunteers in the club industry dedicate 1.6 million hours to helping their clubs and communities. It is time to recognise their dedication and generosity.BY AMANDA GRANNALL CLUBSNSW COMMUNITY PARTNERSHIPS MANAGER
Volunteers in NSW contribute 240 million hours, valued at $5
billion, to local communities each year, according to statistics
from the Productivity Commission. The recent ClubsNSW
Census Report identified the total value of volunteering in
registered clubs to be $120 million in 2015.
Collectively, NSW volunteers constitute the largest and most
diverse workforce in our state. Now it is time to recognise the thousands
of volunteers across NSW who continually give the gift of their time.
ClubsNSW, in partnership with the NSW Government, is the proud
Principal Partner of the 10th Annual NSW Volunteer of the Year Awards
led by the state’s peak industry body for volunteering, The Centre for
Volunteering. ClubsNSW CEO Anthony Ball said loyal volunteers, like the
ones found in registered clubs across the state, are committed to making a
difference in the lives of people in their communities.
“Through a myriad of opportunities, volunteers in the club
industry dedicate 1.6 million hours of their time per year, and we are
incredibly proud of the part they play in building and strengthening
our local communities.” ClubsNSW is encouraging all clubs to get involved
by nominating a deserving volunteer. No matter where volunteers come
from across NSW, the Awards recognise their efforts with 20 regional
ceremonies to be held across the state between August and October 2016,
culminating in the State Gala on 2 December.
With only weeks until nominations close, make sure you
recognise the efforts of your volunteers and nominate them today by
visiting www.volunteering.com.au/volunteer-awards/nomination/. ♣
MARK YOUR CALENDARS
¡ Nominations Close: Friday 15 July 2016
¡ Regional Award Ceremonies: August – October 2016
¡ Corporate Volunteering Ceremony: Friday 4 November 2016
¡ State Gala Award Ceremony: Friday 2 December 2016
Important Dates for the 10th Annual
NSW Volunteer of the Year Awards.
VOLUNTEER OF THE YEAR AWARDS 2016This year there are eight award categories to recognise volunteers
who come from all walks and stages of life..
1. Student – Full-time students in primary, secondary,
vocational or tertiary study
2. Youth – 24 years and under
3. Adult – 25 to 64 years
4. Senior – 65 years +
5. Volunteer Team
6. Excellence in Volunteer Management
7. Corporate Volunteer (Individual)
8. Corporate Volunteer Team
The winners of Student, Youth, Adult and Senior categories will be
eligible for the award of Volunteer of the Year.NSW Minister for Multiculturalism John Ajaka and Centre for Volunteering CEO Gemma Rygate with 2015 Lifetime Achievement Award Recipients, The Holocaust Survivor Volunteer Guides.
| The Club Life78
CURRENTLY TRUSTED BY:
WHO IS MASTERPLANNING YOUR CLUB’S FOOD AND HOSPITALITY?
A customer-centric approach is the foundation to planning your club’s 2020 food and hospitality vision.
KEY SERVICES INCLUDE:
› Food and hospitality strategy and positioning statement › Sustainable volumes and sales forecasting › Food and beverage mix diversification › Spatial planning and massing › Concept development – cafés, restaurants, bars, bistros › Service audits – food, service and satisfaction
At Future Food we create strategies using a divide and diversify approach aimed at enhancing members’ experiences and expanding your club’s appeal as a hospitality destination for the greater community.
Contact Francis Loughran on 0418 586 149 or Future Food on (03) 9646 5177 to arrange a meeting.www.futurefood.com.au
EDUCATING OUR BEST AND BRIGHTESTMekong Mounties has awarded two $10,000 University Scholarships to exceptional students in need of assistance. BY TIM ESCOTT CLUBSNSW DIGITAL COMMUNICATIONS OFFICER
The inaugural Mekong Mounties
University Scholarship has
been awarded to two hard-
working students to help them
achieve their higher education goals. Julia
Nguyen and Kylie Huynh, who both live
locally in Cabramatta, were presented with
scholarships of $10,000 each.
The program was launched in
2015 and aims to assist and encourage
students from Vietnamese heritage and
of low socioeconomic and disadvantaged
backgrounds to gain tertiary education.
Mekong originally planned to offer a
single scholarship, but both recipients’
applications were of such high calibre that
the Club generously decided to award two
scholarships. Applicants were assessed on
academic merit, achievements outside of
school including community involvement,
financial hardship, and personal barriers
that had been overcome.
Mounties Group President Kevin Ingram
said the Club looked forward to helping
dedicated local students achieve their
educational goals in the future. “We would
like to thank all entrants for their efforts
and are pleased we were able to award two
scholarships, as we were unable to decide
between these very deserving and
hard-working students,” says Ingram.
Both recipients received exceptional
results in the Higher School Certificate
in 2015 and are now attending The
University of Sydney.
Julia Nguyen, who was Dux at St John’s
Park High School, will be undertaking
a double degree (Commerce and Arts)
with her goal to become a business
management consultant. Nguyen has
withstood personal family hardship and
recognises the value of resilience and
determination. The scholarship will help
fund essentials for her including university
fees, textbooks and a laptop.
“I am extremely happy and very grateful
for Mounties for really supporting me,”
says Nguyen. “I am very grateful they have
given me this opportunity and to not be
financially burdened with today’s costs
of university.”
Kylie Huynh, who attended Cabramatta
High School, is completing a Bachelor of
Speech Pathology. Upon finishing university,
she hopes to work as a speech pathologist
in a pre-school or a primary school setting.
In the longer term, she would like to set up
her own practice in the field.
Huynh recently dedicated her time
fundraising for an orphanage in Nepal
after the 2015 earthquake.
“Winning the Award was unexpected
and when it was announced that I was the
recipient I was really proud and surprised
and really grateful as well,” says Huynh.
“My parents were really happy and this is
one of the biggest achievements that has
ever happened to me. This will help me not
just at university, but after university, so I
have confidence in my education and I can
pursue other things.”
Both recipients were presented
with their scholarships at the 2016 TET
Festival, which celebrates the Vietnamese
New Year.
The Club will be running the same
scholarship for the 2017 academic year.
Applicants must achieve an ATAR score
above 90. . ♣
Scholarship winners Kylie Huynh (left) who went to Cabramatta High School, and Julia Nguyen who attended St Johns Park High School, with Mekong Chairman Bruce Ly.
"Through this scholarship, this will help me not just at university, but after university, so I have confidence in my education and I can pursue other things. "
| The Club Life80
CURRENTLY TRUSTED BY:
WHO IS MASTERPLANNING YOUR CLUB’S FOOD AND HOSPITALITY?
A customer-centric approach is the foundation to planning your club’s 2020 food and hospitality vision.
KEY SERVICES INCLUDE:
› Food and hospitality strategy and positioning statement › Sustainable volumes and sales forecasting › Food and beverage mix diversification › Spatial planning and massing › Concept development – cafés, restaurants, bars, bistros › Service audits – food, service and satisfaction
At Future Food we create strategies using a divide and diversify approach aimed at enhancing members’ experiences and expanding your club’s appeal as a hospitality destination for the greater community.
Contact Francis Loughran on 0418 586 149 or Future Food on (03) 9646 5177 to arrange a meeting.www.futurefood.com.au
Riverina Field Days, held at Griffith Showgrounds every
May, has gone from strength to strength since the Coro
Club took over with a remit to revitalise the event.
Founded in 1988 by a consortium of local media
interests, the Coro Club became involved a decade ago when the
event moved from Yanco to Griffith. The Club not only financially
backs the show, but also runs the event from start to finish. It’s a
huge undertaking and involves months of preparation organising
exhibitors and events.
The event has expanded from a field day to an agricultural
show, attracting farmers looking for the latest industry innovations
— which includes everything from new tractors to new ways to bale
cotton. This year more than 200 exhibitors from Queensland to
Victoria showcased their wares, with the number of exhibitors up 30
per cent from last year.
It is also a great weekend for the family, with attractions such
as cooking demonstrations, kelpie dog demonstrations, fashion
parades, entertainers, children’s rides, pony rides and agriculture
demonstrations. Professional singers and dancers from local studios
also offered classes to eager locals.
This year’s event was officially opened by Federal Health
Minister The Hon Sussan Ley MP, Griffith Mayor John Dal Broi, and
Chairman of the Wine Grapes Marketing Board, Bruno Brombal.
“We had a glorious two days and we are extremely happy with
how everything went. It was fabulous all round,” says Coro Club
Secretary Manager Roly Zappacosta, who has the tough job of
organising the event. “The numbers were really good. There were
plenty of families here with kids — so it wasn’t just farmers coming
down to have a look which is great.”
With visitors travelling from far and wide, Zappacosta says
Riverina Field Days is a boon for the local economy. “It was good for
the whole region. We had people come from as far away as Mildura
and they are all staying in the city and eating here and it all adds up
to be great for our community.”
The Club sees Riverina Field Days as a great way to give back to
the community and showcase what the region is all about. “We were
very happy with the event and we are looking forward to it being
bigger and better next year,” says Zappacosta. ♣
HAVING A FIELD DAYMore than 10,000 people enjoyed a weekend outing to Griffith’s annual agricultural show.BY TIM ESCOTTCLUBSNSW DIGITAL COMMUNICATIONS OFFICER
| The Club Life82
We don’t just create awesome loyalty programs; we provide the powerful insights
to build and retain profitable members. Give us a Buzz to find out how!
(02) 9817 [email protected]
SublimeDami Im
the
The Eurovision superstar is set to dazzle on her NSW club tour.BY MICHAEL ADAMS
Since taking out the Eurovision Song Contest runner-up
title with her spine-tingling hit “Sound Of Silence”,
Dami Im’s life has been unfolding at a dizzying pace.
First there was the wave of national pride and a brief
media controversy over whether she actually beat Ukraine’s entrant
and deserved to win the competition.
Then came Dami’s triumphant return to her hometown of
Logan in Queensland before the singer jetted off to Uganda for
children’s charity Compassion Australia. Somewhere in the mix,
the 27-year-old beauty also became the new face of L'Oreal Paris
True Match foundation.
But now Dami is back home again and ready to reward loyal
fans and new converts with her first-ever national tour, “Yesterday
Once More”, which showcases Classic Carpenters, her new album
of cover versions of hits by the duo The Carpenters. Dami, who has
long considered Karen Carpenter one of her idols, will sing ballads
like “There’s A Kind Of Hush”, “Close To You”, “A Song For You” and
“Rainy Days And Mondays”.
“My parents used to play The Carpenters to me when I was a
kid,” she told news.com.au. “I used to sing them at local gigs, I just
loved the songs. In case people have forgotten about their songs I
wanted to bring them back, do them in my own style on my piano.”
But Dami’s show won’t only feature such classics. Fans who’ve
followed her since she won The X Factor in 2013 will also be
treated to hits like “Super Love”, “Gladiator” and “Smile”. And, of
course, expect Dami to bring the house down each night with
“Sound Of Silence”.
“If it’s a good song, it’s a good song, it doesn’t matter who
wrote it,” she said of the tour’s set list. “I do enjoy taking a song
and trying to make it my style or fit my voice. X Factor really helped
me do that. I’ll do “Purple Rain” and “Bridge Over Troubled Water”.
They’re timeless songs. I could sing them forever and never get sick
of them.”
The tour kicks off in July and runs right through to December.
For a full list of venues visit www.damiim.com/tour/. ♣
| The Club Life84
The Club Life | 85
Corporate Social Responsibility (CSR)& the Code Authority
CDI REGIONALSEMINAR 2
Corporate Social Responsibility is high on the community agenda in 2016. While clubs have arguably always operated in this space, ClubsNSW have worked with the Australian Centre for Corporate Social Responsibility to develop and launch Your Club’s Social Responsibilities – A Practical Guide to Meeting Community Expectations to ensure we are maximising the benefit we offer to our communities.
Many in the industry are aware of the Club Code of Practice and have heard of the Code Authority, but don’t understand the connection between the two. We will demystify and clarify the way the Code Authority operates and how it can assist your club and board to operate at the highest possible governance and management standards.
Mon 4 July 3.30pm-6.00pm Ryde Eastwood Leagues Club North West Metropolitan
Tue 12 July 3.00pm-5.30pm St George Masonic Club Southern Metropolitan
Thu 14 July 8.30am-11.00am Belmont 16ft Sailing Club Newcastle & Hunter Valley
Sat 16 July 3.30pm-6.00pm Dubbo RSL Memorial Club Central West
Tue 19 July (TBC) 12.00pm-3.00pm Demo Club Broken Hill Riverina & South West
Thu 21 July 8.30am-11.00am Mullumbimby Ex-Services Club Far North Coast
Tue 2 Aug 8.30am-11.00am Gosford RSL Club Central Coast
Mon 15 Aug 2.30pm-5.00pm Illawarra Master Builders Club Illawarra & Shoalhaven
Tue 16 Aug 3.00pm-5.30pm Moruya Golf Club Southern Tablelands & Far South Coast
Wed 17 Aug 3.30pm-6.00pm Cabra Vale Diggers Western Metropolitan
Tue 23 Aug 8.30am-11.00am Graphic Arts Club Eastern Metropolitan
Thu 25 Aug 8.30am-11.00am North Sydney Leagues Club Northern Metropolitan
BOOK ONLINE www.clubsnsw.com.au/cdiFor more information, email [email protected] call the Member Enquiries Centre 1300 730 001
CDI MembersComplimentary
Non-Members$99 (inc GST)
AD_CDI FPC 0716.indd 1 15/06/2016 10:28:56 AM
| The Club Life86
To see more images of wonderful acts of kindness from Do Something Day, visit:
Instagram.com/YourLocalClub
Facebook.com/YourLocalClub
or just search
#dosomethingday
#giveyourbest
NewsLocal and ClubsNSW, under the Your Local Club brand,
partnered this year to celebrate the inaugural Do Something
Day, Australia’s biggest ever celebration of random acts of
kindness and volunteering.
Launched by NewsLocal newspapers, the Do Something charity
and Your Local Club and supported by the Pratt Foundation, the
day is all about encouraging everyone to do something positive in
their communities. Clubs got on board and got behind the campaign.
Revesby Workers’ Club’s Java Café launched the Book It Forward,
a campaign which encouraged guests and staff to donate their books
before 15 June, Do Something Day. The 50 odd books collected were
donated to the shelves of Padstow’s Caroline Chisholm School for
special needs children and Bankstown City Aged Care.
St Johns Park Bowling Club threw open their doors to host celebrity
chefs Sammy and Bella from Channel 7’s My Kitchen Rules and rugby
league legends Steve Mortimer and Terry Lamb, who baked 600 pies and
sausage rolls that were then delivered to ClubsNSW Community Partner
Youth Off The Streets. Meanwhile in Sydney’s north-west, the team from
Castle Hill RSL got stuck into painting, gardening and building a chicken
coop to help out the Tallowood School in Kellyville.
Do Something Day was a great success, with it trending on Twitter,
two TV networks covering the event in its first year and the campaign
generating over 200 pieces of content. More importantly, people across
NSW got involved to give their best. ♣
GIVING YOUR BEST ON DO SOMETHING DAY!BY CARISSA SIMONS CLUBSNSW MEDIA AND COMMUNICATIONS MANAGER
Volunteers from Castle Hill RSL and Newslocal work on the chicken coop at Tallowood School as part of Do Something Day.
The team at Canterbury Leagues Club ran a Winter Clothing Drive which they packed and delivered to Maronites On Mission on Do Something Day.
The Club Life | 87
BUSINESS DIRECTORYC O R P O R A T E P A R T N E R S , C O M M U N I T Y P A R T N E R S & I N D U S T R Y S U P P O R T E R S
> CHARITY
■ St John Ambulance Australia 02 9745 8888
Learning Links 0431 790 784
> COMMUNITY PARTNERS
■ Clontarf Foundation 08 9356 2500
■ Homes for Heroes 02 9982 6666
■ Life Education NSW 02 9673 3222
■ Little Wings 02 8860 9588
■ Max Potential 02 9004 7866
■ NSW Institute of Sport (NSWIS) 02 9763 0222
■ Regional Academies of
Sport (NSW) 02 4349 7756
■ Surf Life Saving NSW 02 9471 8000
■ Talent Development Project
(TDP) 02 9320 4245
■ The Centre for Volunteering 02 9261 3600
■ The Salvation Army Club
Chaplaincy 02 9268 3068
■ Youth Off The Streets 02 9330 3500
> CONSTRUCTION & DEVELOPMENT
CONSTRUCTION ■ Capital Bluestone 02 8072 4700
■ Paynter Dixon 02 9797 5555
■ Abeo Architects 02 9331 6664
■ Bergstrom Architects 02 8920 1499
■ Boden Projects 02 9667 4488
■ C I Partnership 02 8090 3320
■ Network Refurb & Construction 02 9808 5673
■ TCDC Wise 02 4388 5547
Calida Projects Pty Ltd 02 8203 5608
Fugen Constructions 02 9289 3700
James Clifford Construction 02 9601 5177
Meridian Construction Services 02 9599 0399
Premier Building Group 02 9979 8377
Rohrig Hospitality 02 9695 1668
Whitcon Pty Ltd 02 9525 5554
DESIGN
■ Paynter Dixon 02 9797 5555
■ Abeo Architects 02 9331 6664
■ Altis Architecture 02 9364 9000
■ Bergstrom Architects 02 8920 1499
■ C I Partnership 02 8090 3320
■ Network Refurb & Construction 02 9808 5673
■ TCDC Wise 02 4388 5547
EJE Architecture 02 4929 2353
Gray Puksand Pty Ltd 02 9247 9422
Nicholas Associates Architects 02 9369 3546
DEVELOPMENT PLANNING ■ Paynter Dixon 02 9797 5555
Touchstone Property Solutions 0405 800 081
INDOOR/OUTDOOR PLANTS Plantscaping Solutions 02 4959 8877
QUANTITY SURVEYORSMadden & Associates 1300 110 359
Mitchell Brandtman (NSW) Pty Ltd 02 9525 8000
> FINANCIAL & STRATEGIC MGT
ACCOUNTING ■ PKF 02 8346 6000
■Russell Corporate Advisory 02 9957 6700
■ Bishop Collins 02 4353 2333
■ Capstone Asia Pacific 02 9238 6862
■ DFK Crosbie 02 4923 4000
Booth Partners 02 4421 4344
Worrells Solvency Forensic 02 9249 1215 Accountants
ADVISORY & CONSULTING ■KPMG 02 9335 7480
■ PKF 02 8346 6000
■Russell Corporate Advisory 02 9957 6700
■ Capstone Asia Pacific 02 9238 6862
Campbell Advisory Pty Ltd 02 8281 6616
RT Hospitality Solutions 02 9986 3166
AUDIT SERVICES ■KPMG 02 9335 7480
■ PKF 02 8346 6000
■ Bishop Collins 02 4353 2333
■ Capstone Asia Pacific 02 9238 6862
■ DFK Crosbie 02 4923 4000
Berger Piepers Chartered Accountants 02 4721 8552
Conroy Audit and Advisory 02 9267 9227
Cutcher & Neale 02 4928 8500
Fortunity 02 4304 8888
McEwan & Partners 02 4963 2200
BANKING ■Bank of Queensland 02 8222 8328
■ Community First Credit Union 1300 132 277
FINANCE BROKERAGE ■ Consulate Financial Services 02 9634 8550
■ Warren Saunders Insurance Brokers (Aust) 02 9587 3500
INSURANCE ■ Club Employers Mutual 02 8251 9253
■ Cartwright Insurance Brokers Pty Ltd 02 9387 6677
■ Warren Saunders Insurance Brokers (Aust) 02 9587 3500
LEASING
■ Consulate Financial Services 02 9634 8550
LEGAL
■ Pigott Stinson 02 8251 7777
■ Thomson Geer Lawyers 02 8248 5832
■ Colin Biggers & Paisley 02 8281 4555
Adam Jones 0427 880 501
PAYROLL
Sage MicrOpay 1300 729 229
SUPERANNUATION
■ Club Plus 1800 680 627
> GAMING
■Ainsworth Game Technology 02 9739 8000
■Aristocrat 02 9013 6000
■Aruze Gaming Australia 02 8332 6000
■Bally Technologies 02 9773 0299
■ eBet Gaming Systems 02 8817 4700
■ IGT 02 9812 2300
■ Independent Gaming 02 8858 1000
■Global Gaming Industries 02 8596 8700
■Keno 02 9218 1902
■Konami Australia 02 9666 3111
■ Tabcorp Gaming Solutions 03 9868 2482
■ maxgaming 1800 706 221Paltronics Australasia 02 9531 5199
> HOSPITALITY
BEVERAGES
■Asahi Premium Beverages 1300 133 122
■ Carlton & United Breweries 02 9217 1200
■ Coca-Cola Amatil NSW 13 26 53
■Diageo Australia 02 9126 7134
■ Lion Beer & Cider 02 8120 4000
■Robert Oatley Vineyards 1800 628 539
■ Treasury Wine Estates 13 48 93 ■ Andale Beer Dispensing Equipment 02 4340 4111
■ Nestlé Professional 1800 203 050
Global Coffee Solutions 1300 552 883
EQUIPMENT ■ Andale Beer Dispensing Equipment 02 4340 4111
FOOD
■ Fonterra Foodservice 1300 738 484
■ Nestlé Professional 1800 203 050Future Food 03 9646 3767PDF Foods Pty Ltd 02 9550 4022
HOSPITALITY MANAGEMENT
■ Vivian Buck Group 0412 366 781
| Business Directory88
As outlined in the Club Code of Practice, ClubsNSW highly recommends that clubs conduct their own due diligence when purchasing goods and services from suppliers, including those that are within our business partner programs.
BUSINESS DIRECTORY KEY
■ Corporate Partners ■ Community Partners ■ Premium Industry Supporter Industry Supporter
To view and search the ClubsNSW Business Directory online, go to www.clubsnsw.com.au/directory
> INFORMATION TECHNOLOGY
COMPUTING
■ HD IT 02 8007 7040
■ Jem Computer Systems 1300 JEMCOM
■ Secom Technology 1300 781 224
Infosign Pty Ltd 1300 850 221
ELECTRONIC SIGN-IN SYSTEMS
■ Circle Solutions 02 4342 9717
Infosign Pty Ltd 1300 850 221
TECHNOLOGY
■ Jem Computer Systems Pty Ltd 1300 JEM CO
■ Professional Advantage 02 9466 8900
■ Secom Technology 1300 781 224
■ Tecala 1300 TECALA
Accucom Systems Integration 02 8825 5555
Infosign Pty Ltd 1300 850 221
Voice Print Data Australia 1300 123 873
TELECOMMUNICATIONS
■ Zoo Music 1300 139 913
Accucom Systems Integration 02 8825 5555
Next Telecom Pty Ltd 1300 006 398
> MARKETING
COMMUNICATIONS
■ Prodocom Pty Ltd 02 9882 2449
■ The Pack Factory 02 9585 1144
■ Zoo Music 1300 139 913
DESIGN
ModeMedia 02 9648 8111
DISTRIBUTION/MAILING
■ The Pack Factory 02 9585 1144
MARKETING
■ Front Row Events 02 9439 3434
Your Marketing Mentor 02 9698 6531
MEMBERSHIP DEVELOPMENT
Community Alliance 1300 305 690
PRINTING
■ Rawson Graphics 02 8873 2500
Axis Print Solutions 02 6652 6652
One Print Solutions 02 8783 0664
PROMOTION
■ Prodocom Pty Ltd 02 9882 2449
SIGNAGE
■ Allpride Signs & Marketing 02 4942 3099
SOCIAL MEDIA
■ Trimax 02 8007 4875
VENUE THEMING & DECORATIONS
■ Lombard the Paper People 03 8331 1110
> OPERATIONS
AGM/ELECTIONS
Election Solutions 0431 529 856
NSW Electoral Commission 02 9290 5999
ATM
■ Cashpoint Payment Solutions 1300 286 626
■ ecash 02 9887 8600
■ Next Payments 1300 659 918
Banktech 1800 080 910
CARPET & FLOORING
■ Interface Hospitality 1800 804 361
CASH & COIN HANDLING
■ ecash 02 9887 8600
■ Next Payments 1300 659 918
CLEANING & MAINTENANCE
■ Challenger Services Group 02 9993 0562
Sunblest Cleaning Services 02 8095 6650
COMPLIANCE
Safeguard Compliance Solutions 02 9683 4700
ENTERTAINMENT
■ ClubMUSIC 1300 730 001Smarty Bags 0414 859 910
FURNISHINGS
■ TCDC Wise 02 4388 5547
Karo Australia 02 9980 1431
Ricmar Commercial Furniture & Upholstery 02 9604 0641
GAS & ENERGY
■ Energy Brokers 1300 737 832
NUS Consulting Group 02 9922 7676
JANITORIAL SUPPLIES
■ Staples Australia Pty Ltd 02 9086 7263
LIGHTING
Haron Robson 02 9819 6611
MUSIC LICENSING
■ Zoo Music 1300 139 913
Phonographic Performance Company of Australia 02 8569 1185
MUSIC & MEDIA MANAGEMENT
■ Zoo Music 1300 139 913
OFFICE EQUIPMENT & SUPPLIES
■ Staples Australia Pty Ltd 02 9086 7263
■ TCDC Wise 02 4388 5547
POINT OF SALE
Sanyo Office Machines 02 9417 7666
Sharp Electronics Group 02 4962 1313
TECHNOLOGY
■ Circle Solutions 02 4342 9717
WORKPLACE RELATIONS
Indrele Workplace Consulting 02 9604 5986
> RECRUITMENT
■ Challenger Services Group 02 9993 0562
■ HTN Hospitality Employment Solutions 1300 139 108
peoplefusion 02 4929 1666
White Now Consulting PL 02 9807 1806
DISABILITY EMPLOYMENT
■ Nova Employment 02 8886 5800
> SECURITY
■Allied Risk Solutions 02 9635 0477
■ Toll Secure 03 9339 4800
FRAUD INVESTIGATIONS
■Barringtons 02 9899 0600
> TRAINING & EDUCATION
■Allied Risk Solutions 02 9635 0477
■Barringtons 02 9899 0600
■ AISM 1300 944 997
■ HTN Hospitality and Employment Solutions 1300 139 108
■ St John Ambulance Australia 02 9745 888
OOPS 1300 466 677
Study Group Australia 02 8263 1888
FOOD
■ CCM Travel 02 9439 5100
| Business Directory 89
[ OLYMPIC HOPEFUL]
JACOB HANSFORD
CLUB QUESTION TIME
What made you decide to
pursue swimming?
My whole family swam. Mum especially
thought it was important to know how to
swim and the support of my family kept me
going. Michael Klim and Ian Thorpe are my
favourite athletes and ever since I was little I
always wanted to be just like them.
What is your proudest
sporting achievement?
Qualifying for the Olympic Games. It has
been one of my ultimate sporting goals.
What does a typical day training for
the Olympics involve?
Wake up at 5.30am, drive to the pool for
pre-training exercises, train for about two
hours in the pool, go home and try to recover
for the next session, head back, before getting
back in the water I'll have either a Pilates or
spin bike session, then my breathing training,
and then I’ll finish the day with a quality
session in the pool.
What are some of the challenges
of being an athlete?
Sickness or injury during an important
training block. When I was 17 years old I
had glandular fever which impacted my
swimming for about 18 months.
What's been the highlight of working
for Blacktown Workers Club?
I have many proud moments working at
Blacktown Workers Club. Being able to
represent them through my swimming and
to give back a little to an organisation that
has helped me get to where I am today –
not only in, but out of the water too.
If you could have dinner with three
people, who would they be and why?
Michael Phelps, Ian Thorpe and
Michael Klim. All three of them are my
sporting heroes, always will be.
Is there a person that has had
a big impact on your life/career?
My mum, ever since I was in Learn to
Swim she committed 100 per cent to me
achieving my dream and put in so much
time and effort for me.
W hat would you do if you were the
Prime Minister for a day?
No one would have to work Friday as it
would be part of the weekend.
How would your family and friends
describe your personality in
three words?
Weird, outgoing, humble.
R aised in a family of swimmers, Jacob Hansford first jumped in the pool when he
was four. This year he will represent Australia at the Rio Olympics competing in
the 4x200m freestyle relay. The 20 year old divides his time between training
commitments and working at Blacktown Workers, where he started two years ago under
the NSW Institute of Sport Employ An Athlete Program.
If you were not an athlete, what would
you be doing instead?
I would like to work for a sporting club,
maybe to do with rugby league. As a kid
that was my second sport.
If you could select a person from history
to truthfully answer one question, who
would it be and what would you ask?
I would ask my mum how she finds my
things after I lose them.
How do you wind down after a
hard day’s work?
With a good sleep.
Is there something about you that
people would be surprised to know?
People usually get surprised when I tell
them I have 20 guinea pigs. ♣
| Club Question Time90
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