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Cloud Realities and Opportunities for Higher Education –
Reaping Benefits in 2011
Barb Goldworm Founder, president & chief analyst, FOCUS, LLC
• President & chief analyst, FOCUS, LLC (www.focusonsystems.com), an analyst firm focused on virtualization, cloud, systems, storage, & transformational technologies
• Barb has 30 years experience in systems and storage with IBM, StorageTek, Novell, Enterprise Management Associates, multiple successful startups
• Expert Columnist since 1990s – NetworkWorld, ComputerWorld SNWOnline, TechTarget SearchServerVirtualization, SearchVMware, Virtual-Strategy Magazine, CRN
• Author: 100s of research reports, white papers, columns, book Blade Servers & Virtualization
• Conference Keynote Speaker/Chair/Advisory Board: Chair/Advisor: Interop Virtualization & Advisory board, COMDEX Virtual,
DataCenterInsights, ServerBladeSummit, CloudConnect, Government Technology Expo
Judge: Best of VMworld, Product of the Year
Keynote speaker: Tech Target Storage Decisions, Data Center Decisions, IT Sessions, Avnet Road2Virtualization, Road2Storage Optimization, VirtualPath University, StoragePath University…
Barb Goldworm
2 © 2011 FOCUS - www.focusonsystems.com June 11
• State of Virtualization and Cloud – Priorities, Plans & Perspectives
– What is Cloud Computing?
– Cloud and Virtualization Adoption and Benefits
– The Road from Virtualization to Private Cloud
• Delivering Desktops and Applications – Desktop Trends
– Desktop Virtualization
– BYOC/BYOD
– Application Virtualization
• Conclusions and Recommendations
Agenda: Cloud Realities & Opportunities
June 11 3 © 2011 FOCUS - www.focusonsystems.com
• Cloud computing and virtualization
#1 & #2 CIO priorities for 2011 (Gartner 2011 CIO survey)
• Reduce cost while driving growth
• Improve infrastructure and operations – improve service levels & deliver at less cost
• Budgets have been flat
• Mobile, IT management – next 2 priorities
IT Priorities
© 2011 FOCUS - www.focusonsystems.com 4 June 11
Technology initiatives…
Where/how can IT make a difference? – Consolidation
• Virtualization, Storage, Blades, Green IT
– Virtualization • Server, desktop, application, storage, networking
– Cloud • Private/public/hybrid clouds, XaaS,
– Storage and Networking • Options and optimization
– Management • Resource optimization
• Automation & orchestration
Impact of the Economy: Do More with Less
5 © 2011 FOCUS - www.focusonsystems.com
Consolidate
Optimize
Automate
=
↑ efficiency
↑ productivity
June 11
Technology Implementation Priorities over Next 12 Months
© 2011 FOCUS - www.focusonsystems.com 6
Q: Which of the following technology initiatives are currently being implemented OR will begin implementation within your organization over the next 12 months.
June 11
• 2015 – tools/automation will eliminate 25% of IT labor hours (Gartner)
• 2014 – 90% of orgs support apps on personal devices
• 2013 - 80 % support workforce using tablets.
• CIOs success/failure dependent on use of cloud success
• Hype will meet reality – latency, service levels, predictability
• Private clouds will fail, then succeed
Cloud and Virtualization Outlook
7 © 2011 FOCUS - www.focusonsystems.com June 11
• Confusion between virtualization and cloud • Confusion between SaaS, IaaS, PaaS • Interest in National Higher Ed Cloud from Fed
Government* • Goal - cost savings* • Barriers – security* • Popular Cloud Apps – email (Gmail), social
networking (Facebook, Twitter), file storage (DropBox, Sharepoint), media (YouTube, Flickr), VoIP (Skype), doc sharing (Google Docs), office productivity (Office 365)
Cloud Perspectives
June 11 8 © 2011 FOCUS - www.focusonsystems.com
*Source: Quest Study by Norwich University, School of Graduate and Continuing Studies
So What’s a Cloud?
© 2011 FOCUS - www.focusonsystems.com 9 June 11
NIST Definition of Cloud
© 2011 FOCUS - www.focusonsystems.com 10 June 11
NIST Cloud Characteristics
Model for enabling convenient, on-demand
network access to a
shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be
rapidly provisioned and released with
minimal management effort or service provider interaction.
On-demand, self service
Broad network access
Shared resource pools
Rapid elastic provisioning
Automated measured service delivery
© 2011 FOCUS - www.focusonsystems.com 11
Cloud Adoption: Higher Ed - Cloud Leader
June 11 © 2011 FOCUS - www.focusonsystems.com 12
Cloud Progress
June 11 © 2011 FOCUS - www.focusonsystems.com 13
• Top cloud candidates - email, calendaring, word processing, personal storage, admissions
• Web systems / portals- student records, registration, financial management or bursars function
• Potential benefits – reduce servers, reduce power, reduce need for daily backups, reduce need for DR, reduce staff
Campus and Cloud possibilities
June 11 14 © 2011 FOCUS - www.focusonsystems.com
Public Cloud Usage
June 11 © 2011 FOCUS - www.focusonsystems.com 15
Cloud SaaS Usage in
Higher Education
Source: Rosalyn Metz
June 11 © 2011 FOCUS - www.focusonsystems.com 16
Other
GMail
Google Docs
• Consolidating data centers – increase utilization, reduce space/power/cooling, efficient IT infrastructure, improved mgmt, lower cost
• Frees up space for classrooms, labs, offices • Application concurrent licensing can reduce costs • Sharing across faculty, research assistants, tutors and students
at low cost • Academics/students generate research results quickly • Ability to experiment in student learning with low barriers to
entry • Elasticity – scale up and down • High end computing –pay as you go low cost • Hybrid cloudbursting during student registration
Virtualization/Cloud Benefits for Higher Ed
June 11 17 © 2011 FOCUS - www.focusonsystems.com
© 2011 FOCUS - www.focusonsystems.com 18
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Server Virtualization
Desktop Virtualization
Application Virtualization
StorageVirtualization
Virtualization Adoption
In production more than24 months
In production 12- 24months
In production 6-12months
In production 6 monthsor less
Planning to implement inless than 6 months
Planning to implement in6-12 months
Planning to implement,later than 12 months
No plans
Source: FOCUS Interop Survey Sept 2010
June 11
Percent Virtualized 2010
© 2011 FOCUS - www.focusonsystems.com 19
Under 10% 23%
10-19% 7%
20-29% 17%
30-39% 10%
40-49% 8%
50-59% 11%
60-69% 3%
70-79% 4%
80-89% 4%
90-100% 3%
I don't know 10%
Source: FOCUS Interop Survey Sept 2010
June 11
• > 90 of enterprises have implemented server virtualization; ~30% of servers virtualized
• Past the low hanging fruit of consolidating easy servers – now moving to more business and mission critical apps
• Expansion requires well-managed, optimized and highly automated “self-managing” environment to be extremely successful
• Server virtualization is driving the shift to a fully virtualized dynamic infrastructure
• 40-50% now have virtualization across all areas, 30-40% in planning stages
• Desktop virtualization is the new frontier - will exacerbate any management challenges/shortfalls due in part to sheer order of magnitude numbers
• Intent to leverage virtualization and move towards private cloud
Virtual infrastructure crossing servers, desktop, networks and storage - enabling transformation to the new data center & delivery of It as a Service / private cloud
Virtualization: Enabling transformation
20 © 2011 FOCUS - www.focusonsystems.com June 11
• Network Virtualization – VLANs, VSANs, virtual NICs,
virtual WWNs
• Storage Virtualization – Host, Network, Device
• Systems and Software – Server, Desktop & Application
Virtualization
• Virtualization of all resources into a virtualized infrastructure enables Dynamic IT => ITaaS, Private Cloud
Types of Virtualization
21 © 2011 FOCUS - www.focusonsystems.com
Network Virtualization
Storage Virtualization
Cluster
Server Virtualization
VM 1 VM 2
Desktop Virtualization
Desktop VM 1
Virtual App
Virtual App
June 11
Virtualization Drivers
© 2011 FOCUS - www.focusonsystems.com 22
0 50 100 150 200 250 300
Desktop consolidation
Reduce provisioning time
Storage consolidation
Improve manageability
Improve IT agility
Increase availability
Reduce space & power
Increase server utilization
Server consolidation
Disaster Recovery
Critical Important Not so importantSource: FOCUS Research Series – Managing the Virtual Environment
June 11
Actual Benefits Achieved
© 2011 FOCUS - www.focusonsystems.com 23
0% 10% 20% 30% 40% 50% 60% 70% 80%
Improved desktop data security
Desktop consolidation
Improved desktop mgmt
Improved application mgmt
Enabled true DR plan for 1st time
Improved app. service levels
Reduction in storage hardware
Improved response to users
Increased availability
Improved server manageability
Improved disaster recovery plan
Reduced provisioning time
Improved IT agility
Increased ROI of servers
Reduced TCO of servers
Reduced space/power/cooling
Increased utilization of resources
Source: FOCUS Research Series – Managing the Virtual Environment
June 11
Virtualization Expansion Pain Points
24 © 2011 FOCUS - www.focusonsystems.com
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
None
Other (please list):
I don't know
Lack of vendor support
Trouble moving from test to production
Predicting storage requirements/growth
Troubleshooting performance problems
VM sprawl
Internal organizational issues
Networking challenges
Security issues
Storage challenges
Backup challenges
Performance issues
Virtualization Implementation Pain Points
Source: FOCUS Interop Survey Sept 2010
June 11
The Road from Virtualization to Private Cloud
25 © 2011 FOCUS - www.focusonsystems.com
From Virtualization to Private Cloud
Virtualized Infrastructure
Storage and networking optimized for virtualization
Automated policy-based dynamic resource management
Usage based cost visibility – chargeback/showback
Self-service provisioning
Catalog of services Source: FOCUS, LLC
June 11
Self-Service
IT Infrastructure Management Models
“Rogue” IT
IT-Controlled Managed
Infrastructure Virtual
Infrastructure
Cloud Computing
Dedicated Shared 1990’s
2000’s
2010’s
Source: CiRBA
June 11 © 2011 FOCUS - www.focusonsystems.com 26
Virtualization Phases
1) Server virtualization / consolidation
4) IT as a Service/Private Cloud
3) Management and Automation
2) Infrastructure optimization
A
B
Stall Points
TIME
V
A
L
U
E C
New Delivery/ Business Model
June 11 © 2011 FOCUS - www.focusonsystems.com 27
Public Lessons for Private Cloud
• Focus on delivering services to business users
• IT as a service provider, users as service consumers
• Must be easy to consume or users go public
• Define a service once (apps, drivers, hw, tools, mgmt and policies), then deploy whenever/wherever
• Standardization, automation are key
June 11 © 2011 FOCUS - www.focusonsystems.com 28
Architectural Shift
From a highly customized, siloed datacenter
To a standardized and pooled datacenter
App Stack A App Stack B
DB2
App Stack C
Process A Process B Process C Standardized Processes
vSphere vSphere vSphere vSphere
Virtual Datacenter 1 (Gold) Virtual Datacenter 2 (Silver)
© 2011 FOCUS - www.focusonsystems.com 29
• Virtualization management now morphing into cloud
• Base requirements - Monitoring, provisioning, orchestration
• Orchestration may cross private/public
• Workload/performance mgmt – required for real-time responsiveness and availability
• Capacity planning/optimization required to achieve cloudlike efficiency and elasticity
• Configuration mgmt/automated provisioning – standardization, image management, and automation for efficiency
• Infrastructure optimization – converged infrastructure/virtual I/O (Cisco, HP, IBM, Egenera, VCE) – mobility must include fabric
Virtualization=> Cloud Management
June 11 © 2011 FOCUS - www.focusonsystems.com 30
Virtualization Management
© 2010 FOCUS - www.focusonsystems.com
121310
• Storage and Networking – Backup improvements – image backup, APIs, service VMs – Optimization – Direct I/O, iSCSI, Dedupe, Array integration,
Switch management, WAN optimization… – Integrated management
• Systems management – Performance analytics, capacity planning, applications… – Provisioning, configuration/change (incl self-service=>cloud) – Virtualization vendors (and acquisitions) – Ecosystem tools – startups and ESM vendors
• Security – Hypervisors, VMs, virtual switches, etc – Service VMs, especially for Desktop Virtualization – Multi-tenancy for cloud
Virtualization Management Hot Spots
32 © 2011 FOCUS - www.focusonsystems.com June 11
© 2011 FOCUS - www.focusonsystems.com 33
0 50 100 150 200 250 300
Red Hat KVM
Other
Red Hat Xen
Novell SUSE Xen
Open Source Xen
Sun Solaris Containers
Parallels
Oracle VM
Microsoft Virtual Server
Microsoft Hyper-V
Citrix XenServer
VMware Server (or GSX)
VMware (ESX, ESXi, vSphere, VI3)
Server Virtualization Platforms in Use
Production
Evaluation
Source: FOCUS Interop Survey Sept 2010
June 11
Changing Landscape
Then • Dev/test, consolidation
– compelling ROI/TCO – Low hanging fruit – Developers
• VMware Dominance – VMware started x86
virtualization 12 years ago – MS Virtual Server - niche – Xen open source - niche – Citrix –SBC/ Presentation
Server – OS virtualization -service
providers
Now • Beyond server consolidation
– Mission critical apps – Management, automation, and optimization – Desktops, Apps, Storage – Private/Public Cloud
• VMware
– Strong in server virt & mgmt – Push towards desktop, cloud
• Microsoft – Hyper-V now competitive, free with WS2008 – Strong in OS, apps, Systems Center – Strong in SMB pure Windows shops – Push towards cloud with Azure
• Citrix – Long history in user app/desktop space – Strong in desktop/app virt solutions – Strong MS alliance – Push towards cloud
© 2011 FOCUS - www.focusonsystems.com 34 June 11
Delivering Desktops and Applications
June 11 © 2011 FOCUS - www.focusonsystems.com 35
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
I don't know
Implement I/O virtualization
Implement capacity management for VI
Implement storage management for VI
Implement/improve data protection for VI
Implement performance management forVI
Implement networked storage for VI
Expand desktop virt to more groups/desktops
Implement VM life cycle management
Implement virtualization security mgmt
Implement storage virtualization
Expand applications being virtualized
Implement application virtualization
Implement desktop virtualization
Expand server virt to more servers and apps
Implement server virtualization
Next Virtualization Priorities
Source: FOCUS Interop Survey Sept 2010
Desktop Trends
• Endpoint devices – BYOPC – BYOC - BYOD –mobile, tablets, phone/tablet/mobile
– Zero is the new thin
– Client virtualization options
• Desktop OS – Win 7 20% of OS share 12/2010, Win XP 57%
– Win 7 upgrade not tied to DV
• Desktop virtualization – More reasonable VDI CapEx possible
– Focus on storage - down to $30-50 per user, <$500 per desktop
– Persistent desktops common, shared non-persistent been too hard
– VDI – A solution not THE solution
June 11 © 2011 FOCUS - www.focusonsystems.com 36
• Published apps – XenApp or MS TS/RDS
• VDI – Citrix XenDesktop, VMware View
• Small local pools – NComputing
• Web portal for desktop and app access
• VDI tested with common Higher Ed apps
– Autodesk AutoCAD
– ChemBio3D, Draw
– Adobe Director, Illustrator, Photoshop, Dreamweaver
– VectorWorks
Desktop/Apps in Higher Ed
June 11 © 2011 FOCUS - www.focusonsystems.com 37
• Students, researchers and faculty
• Desktops and servers
• OS and apps
• Office productivity to high-end (e.g. CAD, statistical analysis)
• Immediate or reserved
• Short term, semester, long term
• DR for student/faculty access
• Roots of self service
Virtual Computer Labs
June 11 © 2011 FOCUS - www.focusonsystems.com 38
• Centralized desktops can reduce desktop management/support costs AND improve user satisfaction
• Provision/update from shared OS and app images • Eliminate application interaction support problems • Minimize/eliminate SW on physical desktops • Extend lifespan of current desktop hardware • Increase security • Provide desktop and application access from any device
anywhere • Increase desktop reliability, availability, serviceability • Backup user data automatically
Why Centralize Desktops?
39 © 2011 FOCUS - www.focusonsystems.com June 11
Guest OS
App 1 App 2
Server
Virtual Desktop Infrastructure
Hypervisor
Guest OS
App 1 App 2
Guest OS
App 1 App 2
Vir
tual
Des
kto
ps
(VM
s) User Access Devices
PC
Thin Client
Laptop
App 1 App 2
Server
Session Virtualization
App 1 App 2
App 1 App 2
PC
Thin Client
Laptop
App 1 App 2
Windows (TS)
XenA
pp
/Termin
al Services Session
s
Server Hosted
Client Hosted
Multi-OS or DeveloperDesktop
Contractor/ Work from Home
Desktop
PC or Workstation Blades
Vista
Mac OS
XP
Microsoft Virtual PC, Windows Virtual PC Parallels Desktop, Oracle VirtualBox
VMware WorkStation, Player, Fusion, XenClient, View Local
MED-V (Kidaro), VMware ACE,
RingCube vDesk
Unmanaged Personal/Contractor
Desktop
Secured/Managed Virtual Desktop
Linux
ClearCube, HP, IBM, Verari
© 2011 FOCUS - www.focusonsystems.com
Win 7
• 10 million iPads forecast for 2011 (Deloitte)
• Smartphone market – 50% growth in 2011 (IDC)
• Phones >450 million
• 1.4 B user devices by 2012; average user has 3
• 90% of companies = support for corp apps on personal mobile devices by 2014 (Gartner)
• 80% will support tablets
Consumerization & BYOC/BYOD
June 11 © 2011 FOCUS - www.focusonsystems.com 41
• Existing Desktops/Workstations/Laptops – Use current desktops as dumb terminal
– No upfront CapEx investment
• Thin Clients
• Zero Clients
• Tablets – > 2 M iPads sold in 2 months
• PDAs and Smart Phones • Mobile device growth rate 2.5 time that of PCs
• Future Devices?
User Access Devices/BYOD
42 © 2011 FOCUS - www.focusonsystems.com June 11
• Barriers being eliminated
– User experience – interface (e.g. graphics)
– Storage issues (image management)
– Personalization – user virtualization layered on top of virtual desktops and virtual applications
– Mobile users (offline usage)
– Licensing & pricing (Desktop OS and Apps)
DV Adoption Now is about Overcoming historical barriers
43 © 2011 FOCUS - www.focusonsystems.com June 11
Server/Desktop Operating System
Native Installed
Applications
Virtualization
Sandbox
Virtualization
Sandbox
Virtualization
Sandbox
Application Virtualization
June 11 © 2011 FOCUS - www.focusonsystems.com 44
Tilt the panes and the
applications appear to
the user as expected
Applications are
placed in layers within
Microsoft Windows,
like panes of glass, each
with their own “Registry”
Native OS + Applications
Virtual
Application
Sandboxes
© 2011 FOCUS - www.focusonsystems.com 45 June 11
Executes on User Devices Data Center
Standalone Application Virtualization
Application Virtualization
Desktop OS
IE
MS
Office
2007
MS
Office
2003
Visio Adobe
Reader
With Desktop Virtualization
Desktop Virtualization SW
VM
XP
VM
Vista
VM
Red
Hat
VM
Solaris
Desktop OS
AP
P
AP
P
AP
P
AP
P
AP
P
AP
P
AP
P
AP
P
1 to Many
MS Office 2007
MS Office 2003
Visio
Adobe Reader
Web or Streaming Server
Application Packaging/
Sequencing Server
Application Virtualization and Streaming
© 2011 FOCUS - www.focusonsystems.com 46 June 11
• Citrix has been leader in understanding apps/desktops. XenDesktop/ XenApp crosses the most use cases. – Strengths: flexibility, bandwidth, application &
networking
• VMware has been leader in server virtualization and managing the VMware infrastructure – Strengths: density, simplicity, server virt mgmt tools
• Microsoft has been leader in desktop and server operating systems and applications – Strengths: cost, desktop, integration and mgmt
Changing Landscape for the “New Desktop”
June 11 47 © 2011 FOCUS - www.focusonsystems.com
• Hybrid clouds are the way of the future –leverage public/community where practical today, and move toward private cloud where possible
• The virtualization/cloud ecosystem continues to grow and change rapidly
• Virtualization is the foundation for private cloud and the new desktop delivery
• A well-managed, optimized, and automated virtual infrastructure is the key to advancing virtualization. With self-service and consumption-based pricing, this will be the path to private cloud
• Desktop and application virtualization POCs are succeeding this time – virtual labs and remote access will become the norm
• The virtual infrastructure / private cloud infrastructure of the future must break the IT silos and integrate
– Servers, storage, networking, security, desktops, applications, mobile computing
• This new well-managed virtual infrastructure requires a new level of standardization and automation to deliver competitive dynamic, elastic service delivery for private cloud and ultimately integration with public cloud
What does it all mean…
48 © 2011 FOCUS - www.focusonsystems.com June 11
Cloud Landscape
Vendor list is not exhaustive
Servers
Private
Public
Desktops June 11 © 2011 FOCUS - www.focusonsystems.com 49
• Embrace the paradigm shift to Cloud as appropriate
– Public/private/hybrid/community
– Servers/desktops
• Public cloud/community – email, document sharing, word processing, web portals…
• Private cloud – virtualize, optimize, and automate – and move towards a self-managing, self-service, virtual infrastructure
• The “New Desktop/Apps” – delivery through virtual labs and BYOD for students, faculty and research
• Integrate across silos to deliver IT as a Service
– Servers, storage, networking, security, desktops, applications, mobile
• IT becomes the strategic advisor for ALL cloud computing
Recommendations
50 © 2011 FOCUS - www.focusonsystems.com June 11
Cloud Realities and Opportunities for Higher Education –
Reaping Benefits in 2011
Barb Goldworm Founder, president & chief analyst, FOCUS, LLC
