Clerical Privacy Rights

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    Employee Privacy Rights: Where

    Technology Goes Will Law

    Follow?

    - Key Questions from the Digital Frontier -

    Emma Phillips

    Sack Goldblatt Mitchell

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    Proliferation of new technologies

    Technologies for

    communication

    (computers, cell phones,black berries, laptops)

    Technologies for

    surveillance (screenshots, cookies,

    keystroke monitoring,

    GPS, biometrics)

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    An Evolving Area of Law

    Can Employees be disciplinedfor expressing views on theinternet outside of theworkplace?

    Do Employees have a right to privacy?

    Can Employers monitor use of internet and e-

    mail?

    What rights do unions have to

    communicate with members

    over workplace e-mail?

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    Do Employees have a right to privacy?

    Ontario: no broad-basedstatutory right to privacy(but FIPPA, MFIPPA, PIPEDA)

    Unionized employees:

    Reasonable exercise ofmanagement rights /management rules must be

    reasonable

    Common law of the

    unionized workplace: EEs

    have a free-standing, inherent

    right to privacy based on

    principles of human dignity

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    ease. Every employee has occasion to pause in thecourse of his work to take a breather, to scratch his

    head, to yawn, or to otherwise be himself withoutaffecting his work. An employee, with reason, wouldhesitate at all times to behave, if his every action isbeing recorded on TV.

    - Puretex Knitting(Ellis, 1979)

    The device at hand [video

    surveillance] is not only

    personally repugnant to the

    employees, but it has such an

    inhibiting effect as to prevent

    the employees from

    performing their work withconfidence and

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    Ultimately: is the surveillance

    reasonable?

    Balance between ERs legitimate business interests

    and EEs privacy interests:

    Is the surveillance demonstrably necessary to meet a

    specific need?

    Is it likely to be effective in meeting that need?

    Is the loss of privacy proportional to that need?

    Is there a less privacy-invasive way of achieving that end?

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    Can Employers monitor use of e-mail and

    internet?

    Generally: ERs can

    monitor communications

    over ER-owned equipment

    Must advise EEs ahead of

    time that being monitored,

    what is acceptable use,

    potential for discipline

    Should be obvious to EEs

    that some conduct is not

    acceptable (e.g.

    pornography)

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    Problems!

    Blurring of work and private life (black berries, cell phones,laptops used to facilitate overtime, travel, work from home)

    Technology is no substitute forsupervision (just because its there, doesntmean it can be used Parkland Librarycase)

    EEs do have reasonable expectation of privacy with

    other ER-owned equipment (telephone, locker , lunch pail)

    Information collected may be

    misleading (e.g. web page left open, useof internet for research)

    Use of personal e-mail on ER

    computer?

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    Can Employees be disciplined for

    expressing views on the internet outside

    of the workplace?

    What jurisdiction does Employer have over views

    expressed in cyberspace? (facebook, blogs, e-mail list-serves, etc.)

    Apply traditional test for off-duty conduct? (damage to ERsreputation, EEs ability to carry out job duties, or damage to

    workplace relations)

    How do we test for harm? (difference between expressingviews around the water-cooler vs. sending an e-mail? If something is

    on the internet, will it necessarily be widely read?)

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    Can unions use Employer servers to

    communicate with members? Analogy with bulletin boards and distribution of union

    literature?

    S. 70 of the OLRA: ER cannot interfere with the

    administration of a union or representation of EEs by aunion

    Mere use of e-mail system is not tantamount todisruption of workplace (CBC case)

    E-mail is the natural gathering place for collective action;law needs to be reinterpreted in light of the changingpatterns of industrial life (dissent in Newspaper Guild case,NLRB, 2007)

    But: If Union is permitted to use the ERs server, danger of

    ER monitoring communications?

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    Best protection:

    BARGAINING!