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With one of the most employer recognised colleges Clerical Administration

Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

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Page 1: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

With one of the most employer recognised colleges

Clerical Administration

Page 2: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Programme Types offered at Damelin Correspondence College

Programme Types offered at Damelin Correspondence College (DCC)

1. National Qualifications are credit-bearing qualifications registered on the NQF (National Qualifications Framework) and accredited by a Quality Assurance Body, such as a SETA (Sector Education and Training Authority). A skills programme is an accredited component of a National qualification.

2. Agent Programmes are programmes for which Damelin Correspondence College offers tuition, but where DCC does not issue the final certificate. The Agent Body issues the final certificate and manages the final examinations.

3. Damelin Correspondence College Programmes are DCC’s own programmes that are not linked to the NQF and are not credit-bearing. However, they are in high demand and carry the approval of the Damelin Correspondence College Academic Board.

Damelin Correspondence College Programmes fall into four categories:

• Damelin Correspondence College Career Programmes are DCC’s own programmes that are designed to teach you the skills and knowledge to succeed in a particular career.

• Damelin Correspondence College Continuous Professional Development (CPD) Short Courses are courses that help you add to your current professional knowledge in a particular field, and hence boost your abilities within your career.

• Damelin Correspondence College Orientation Programmes are short courses that introduce you to a particular field or career and that offer you the opportunity to explore an interest or skills set without having to enrol on a full programme.

• Damelin Correspondence College Self-Employment Programmes are designed to refine your skills in a particular field of interest; to teach you how to make a living from a particular skill, interest or hobby, and to help you start your own business.

Page 3: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

All organisations, whether they are in the public or the private sector, need administrative personnel to keep them operating productively.

Career OpportunitiesClerks perform a variety of general administrative tasks, depending on the department in which they are employed. They also support the activities of management and professional staff.

As a Personnel Assistant working in the Human Resources department, you will manage the filing system to ensure that personnel records, reports, regulations and manuals are up-to-date.

If you become a Debtors’ Clerk, you will keep a record of money owed to the company. As a Creditors’ Clerk, you will keep a record of the company’s debts.

A Marketing Assistant deals with outside suppliers of promotional material, records marketing expenses, and handles routine queries from the sales force.

Key Career SkillsThe key factors for success in any clerical position are the abilities to do basic calculations, deal efficiently with routine tasks, work neatly and accurately, and be a co-operative team member and a good communicator.

Your opportunity to qualify in Clerical Administration

Page 4: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Simply choose the course you would like to specialise in

Damelin Correspondence College Accounting Administration Certificate

Course Content•BusinessAdministration•FinancialAccountingI•EnglishforBusiness•Plusaddany1oftheElectives(seelistbelow)

Damelin Correspondence College Human Resources Administration Certificate

Course Content•BusinessAdministration•HumanResourceManagementI•EnglishforBusiness•Plusaddany1oftheElectives(seelistbelow)

Damelin Correspondence College Public Administration Assistant Certificate

Course Content•BusinessAdministration•PublicAdministration•EnglishforBusiness•Plusaddany1oftheElectives(seelistbelow)

Select any 1 of the Electives below: *•IntroductiontoPersonalComputers(usingWindows7orWinXP)•MSWord2007•MSExcel2007•MSOutlook2007

*PLEASE NOTE: Students are not required to write an examination on the elective subjects.

Page 5: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Here’s what you will learn from the various subjects that make up our Damelin Correspondence College Clerical Administration courses:• BusinessAdministration This subject covers the nature of trade, purchase and control

of stock, sales-order processing, safe banking, recording of money received and paid, forms of business ownership, staff planning and organization, wage systems, and records and office procedures.

• IntroductiontoPersonalComputers(usingWindows7) You will familiarise yourself with the basic components

ofpersonalcomputers,logontoWindows7,exploretheWindows7interface,managefilesandfolders,usethecommontoolsandprogramsavailableinWindows7,customizetheWindows7desktop,andbrowsetheInternet.

• EnglishforBusiness You will learn about the theoretical aspects of written and

oral communication and how to communicate effectively. The following topics deal with written communication: Comprehension and Summary, Correspondence, Advertisements, Meetings, Reports and Graphic Communication.

•MSOffice2007 You will learn to use the contents of this applications

package,includingessentialprogramssuchasWord,Exceland Outlook.

• FinancialAccountingl This subject introduces basic bookkeeping elements, such as

the cash book, general journal, purchases journal, trading account and profit and loss account, business forms, control accounts, and value-added tax.

• HumanResourceManagementl In this subject, you will be introduced to the elements of the

Human Resources function, such as personnel planning, recruitment, interviewing, selection, appointment, training, remuneration, performance appraisal, and labour relations.

• PublicAdministration You will receive an overview of Public Administration,

covering the development of the community; principles and guidelines for democracy, citizenship and the right to vote; legislative authority; executive authority; judicial authority; and categories of public institutions.

Damelin Correspondence CollegeSubject Information

Page 6: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

HardwareRequirementsYou will require the following hardware for your personal computer or laptop:• Intel®Pentium®IV800MHzorhigher• Minimum512MBofRAMorhigher• 128MBgraphicsprocessorthatsupportsDirectX®9.0• GenericMonitor(1024×768)• 16GBharddiskspacefor32bitor20GBharddiskspacefor

64bit• DVDR/RWdrive• High-speedInternetconnection• AfewrecordableCDs/DVDs

SoftwareRequirementsYou will require the following software for your personal computer or laptop:• Microsoft®Windows®7• DirectX®9.0

Programme TypeThe applicable Damelin Correspondence College Clerical Administration Certificate is a DCC Career Programme, that is approved by the DCC Academic Board.*

EntranceRequirementsGrade10(Std.8)orequivalent,orrelevantworkexperience(3years), and computer literacy and access to a PC.

Course DurationYoushouldbeabletocompleteeachofthesecourseswithin18months.

AssessmentandExamInformationFor the non-examinable subjects (the elective subjects), all the required assignments must be completed and sent to the College for marking. All assignments must be successfully passed in order to obtain the award. You will need to write and pass 3 formal exams per certificate. Please note that exams are written in June and October of each year. You should complete an examination entry form and submit it to the College, together with the prescribed examination fee before the closing date for the next examination.

Damelin Correspondence CollegeSubject Information

*Non-creditbearing/NotalignedtoNQF

Page 7: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

AwardOn successful completion of this course, you will receive the applicable Damelin Correspondence College Clerical Administration Certificate.

Page 8: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

ICB Office Administration

As the employer’s assistant, the Office Administrator handles correspondence, makes appointments and reserves venues and accommodation for conferences and business visits. This could be the job for you if you work well under pressure and can cope calmly with interruptions and juggling several tasks at once. Bilingualism and excellent computer skills are also important requirements. The confidential nature of this position requires impeccable honesty, as well as initiative and decision-making skills. Positions you can assume are as a Receptionist, Office Assistant, Office Administrator, Public Relations Officer and Marketing Administrator. You will be able to understand business communication; basic bookkeeping up to trial balance; use your basic knowledge of cost and management accounting and computing; show proficiency in basic marketing and public relations, business law and administrative practice.

Page 9: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

National Certificate: Office Administration NQF L5 ID No: 23618

ICB Membership Designation: CJOAIcb (SA)Title with ICB Designation: Certified Junior Office Administrator

Programme Type

The National Certificate: Office Administration is a National Qualification, accredited by FASSET SETA, through the ICB. The ICB is a quality assurance partner of FASSET SETA.

EntranceRequirementsGrade12(Std.10)orequivalentandyoumustbeatleast16years of age. No prior accounting knowledge needed.

Subjects / Learning areas •OfficeCommunication• BusinessandOfficeAdministration1• Bookkeeping•MarketingManagementandPublicRelations• BusinessLawandAdministrativePractice• CostandManagementAccounting

Course DurationYou should be able to complete this course within 12 months.

AssessmentandExamInformationYou are required to register directly with the ICB for exams. You are required to submit assignments to the ICB for marking and pass them successfully. The assignments are in the form of a Portfolio of Evidence (POE) and will be sent by the ICB to you after you have registered for your exams with the ICB. Exams are written in February, May, August and November. Please contact the ICB for further information on membership and exam registration. Please note that your enrolment with Damelin Correspondence College does not include membership or exam fees.

AwardWhenyouhavesuccessfullypassedyourexamsoneachlearningarea, the ICB will award you with an Achievement Certificate indicating your result. On successful completion of all learning areas in this qualification, your details will be uploaded onto the FASSET SETA database and your National Certificate: Office Administration will be issued to you by the ICB.

Page 10: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

National Higher Certificate: Office Administration NQF L5 ID No: 23619

ICB Membership Designation: CSOAIcb (SA)Title with ICB Designation: Certified Senior Office Administrator

Programme TypeThe National Certificate: Office Administration is a National Qualification, accredited by FASSET SETA, through the ICB. The ICB is a quality assurance partner of FASSET SETA.

EntranceRequirementsGrade12(Std.10)orequivalentandyoumustbeatleast16yearsof age. No prior accounting knowledge needed.

Subjects / Learning areas •OfficeCommunication• BusinessandOfficeAdministration1• Bookkeeping•MarketingManagementandPublicRelations• BusinessLawandAdministrativePractice• CostandManagementAccounting

Course DurationYou should be able to complete this course within 12 months.

AssessmentandExamInformationYou are required to register directly with the ICB for exams. You are required to submit assignments to the ICB for marking and pass them successfully. The assignments are in the form of a Portfolio of Evidence (POE) and will be sent by the ICB to you after you have registered for your exams with the ICB. Exams are written in February, May, August and November. Please contact the ICB for further information on membership and exam registration. Please note that your enrolment with Damelin Correspondence College does not include membership or exam fees.

AwardWhenyouhavesuccessfullypassedyourexamsoneachlearningarea, the ICB will award you with an Achievement Certificate indicating your result. On successful completion of all learning areas in this qualification, your details will be uploaded onto the FASSET SETA database and your National Certificate: Office Administration will be issued to you by the ICB.

Page 11: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

National Higher Certificate: Office Administration NQF L6 ID No: 35958

ICB Membership Designation: COMIcb (SA)Title with ICB Designation: Certified Office Administrator

Programme Type

The National Diploma: Office Administration is a National Qualification, accredited by FASSET SETA, through the ICB. The ICB is a quality assurance partner of FASSET SETA.

EntranceRequirementThe National Higher Certificate: Office Administration

Subjects / Learning areas • BusinessandOfficeManagement3• FinancialAccounting•Management

Course DurationYou should be able to complete this course within 12 months.

AssessmentandExamInformationYou are required to register directly with the ICB for exams. You are required to submit assignments to the ICB for marking and pass them successfully. The assignments are in the form of a Portfolio of Evidence (POE) and will be sent by the ICB to you after you have registered for your exams with the ICB. Exams are written in February, May, August and November. Please contact the ICB for further information on membership and exam registration. Please note that your enrolment with Damelin Correspondence College does not include membership or exam fees.

AwardWhenyouhavesuccessfullypassedyourexamsoneachlearningarea, the ICB will award you with an Achievement Certificate indicating your result. On successful completion of all learning areas in this qualification, your details will be uploaded onto the FASSET SETA database and your National Diploma: Office Administration will be issued to you by the ICB.

ICB Contact DetailsGround Floor Birkdale 2River Park, Liesbeeck ParkwayMowbray,7700Telno:0216591300E-mail: [email protected]:www.icb.org.za

Page 12: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

From theGeneral Manager

Takeyournextstepnow! Follow through on your decision to enhance

your life and your future prospects by

enrolling for a Damelin Correspondence College Clerical Administration

course today!

WhystudywithDamelinCorrespondenceCollege?• Quality study material designed specifically for home-study.

• The freedom to study at YOUR own pace, where and when it suits YOU.

• The widest range of courses for today’s world.

• Free consultations with Damelin Correspondence College’s career counselling and development specialists.

• Free study choice advice from Damelin Correspondence College’s Student Consultants.

• The convenience of online enrolment, contact and advice.

• Affordable, easy payment options.

• Ongoing study support and attention from qualified tutors.

Umalusi AccreditationDamelin Correspondence College (Pty) Ltd has been awarded provisional accreditation by Umalusi. Umalusi is the Council for Quality Assurance in General and Further Education and Training in South Africa - see www.umalusi.org.za.

Employers are legally permitted to claim from the Skills Levy Fund for investing in their employees’ education, and are required to quote the followingProvisionalAccreditationNo.:FET00475PA.

DHETRegistrationDamelin Correspondence College (Pty) Ltd has been granted provisional registration by the Department of Higher Education and Training as a privateFETCollege,until31December2014. ProvisionalRegistrationNo.2008/FE07/037-seewww.dhet.gov.za. For further information please refer to our website: www.dcc.edu.za.

Damelin Correspondence College (Pty) Ltd is committed to meeting legislative requirements regarding accreditation and registration of private education and training providers in South Africa.

Wishingyoueverysuccessinyourstudiesandyourfuture!

WillemLouw

Damelin Correspondence College General Manager

correspondenceThe Career Development College

Page 13: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Notes

Page 14: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Notes

Page 15: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Damelin Correspondence College Clerical Administration

Notes

Page 16: Clerical Administration - DCC administration_T4.pdf · As a Creditors’ Clerk, ... performance appraisal, and labour relations. • Public Administration You will receive an overview

Register Today!

correspondenceThe Career Development College

Damelin Correspondence College (Pty) Ltd. Provisionally registered as a private FET college with the Department of Higher Education and Training until 31 Dec 2014. Prov. Reg. No. 2008/FE07/037 Provisionally accredited by Umalusi, the Council for Quality Assurance in General and Further Education and Training, www.umalusi.org.zaUmalusi Prov. Accr. No. FET 00475 PADCC is a Registered Credit Provider: NCRCP 2325

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