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8/3/2019 Class 1_PPT
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Get Acquainted 1
Please PRINT on index car d:
1. Your official r egister ed name with George Brown College
2. The name you like to be called
3. Your work background
4. Your educational background
5. Two things you would like to learn in thiscourse
6. Anything you would like me to know about you
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Agenda
Course outline, evaluation, schedule
Instructor policies
Get acquainted
Types of strategy
Strategy & HRM
Class #2
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HRM2005 Course Description
Understand principles and practices to
make HRM decisions (e.g., number &
type of staff , type of HR policies, kindsof HR practices)
Examine r elationship between org
strate
gy and
HRM process
es
Understand HR implications of
expansion, downsizing, operating
international, etc.
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HRM2005 Course Outcomes
1. Describe approaches to link HR strategy with corporate strategy.
2. For ecast staff supply and demand.
3. Demonstrate how organization can maximize benefitsof a diverse workforce & eff ective succession plan.
4. Describe corporate orientations and implications for HR processes.
5. Explain why HR activities need to be measur ed and ev
aluated
6. Discuss emerging issues influencing the field of HR
planning.
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Resources
1. Text ± Belcour t, M. and McBey, K.(2010). Strategic human r esourcesplanning. Toronto: Nelson.
2. Publisher¶s web-site
3. GBC library
a. Stacks & journals
b. On-line data bases4. Prof essor
5. +«
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Assessment
Assessment Tool Week % of Final Gr ade
Group exercises Due week
4 and 5
20%
Group pr esentation 6 10%
Midterm exam 9 25%
HR Planning r epor t 10 20%
Final exam 15 25%
6 assessment tools 100%
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Feedback
Feedback on your progr ess:
1 week turnaround on exercises
2 weeks turnaround for exams & r epor t
End of class for pr esentation Rubric & comments for r epor t & pr esentation
Scantron forms + written comments for exams
+«
Feedback on my instruction and the course:
Formal and informal
Verbal
Written
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Class Schedule
See course outline for schedule
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Instructor PoliciesClass Star t and end times Br eaks Cell phones, blackberries, etc. Student pr eparation for class
Student Assistance Office hours: Mondays 1-2 and Thursdays 11-12 or
by appointment (SJA 213 A) E-mail
Assessment No makeup exams or assignments Penalties: Late assignments 10% per day; incorr ect
numbers for group assignments 50% r eduction Academic integrity
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Today¶s Objectives
Outline how eff ective HR planning
contributes to overall business plan
Analyze internal and externalchallenges that influence org & HR
strategy dev¶t & implementation
Assess impact of other functionalar eas on HR planning process
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Lectur e Outline
Organizational strategy & strategic HRM
Strategy: Organizational context
Corporate and business strategy Organizational strategy typologies
HRM practices & system
Par tnership focus
Demonstrating HRM eff ectiveness
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Strategic HR Management
1. Ver tical integration ± understanding the
organization and its context
2.
Horizontal in
tegra
tion ± cr
eating co
her ent HRM systems
3. Par tnership ± HR Prof essionals work
cooperatively with line managers and non-
management employees
4. Demonstrate HRM eff ectiveness ± show how
HRM systems aff ect organizational
performance
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Str ategy
Corporate
The formulation of organizational
mission, goals, objectives and action
plans for an entir e organization
Business
As above but for one division or unit
of an organization
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Common Str ategies
1. Maintenance
2. Restructuring
Turnaround - incr ease the viability of an
organization
Divestitur e - sale or r emoval of a
business
Liquidation - termination of a business
and the sale of its assets
Bankruptcy
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Common Str ategies
3. Growth
Incr ease products and/or ser vices
Change the distribution networks; use technology
Seek new customers or markets by
expanding internationally
Purchase another organization Combine r esources with another
organization and become one
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Str ategy Typologies
Por ter¶s competitive model Miles & Snow¶s organizational types
BCG¶s por tfolio matrix
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Por ter¶s Competitive Strategies
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BCG Por tfolio Matrix
Analysis
Market Shar eHigh Low
Low
High
M a r k e t G r o w t h
%
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Miles & Snow - 4 Strategic Types
1. Def ender
Matur e company in matur e industry
Protects market position through efficient production, strong controlmechanisms, continuity & r eliability
2. Prospector
Seeks oppor tunities to exploit, cr eate new markets, develop new productsand ser vices
Cor e skills in R&D, marketing
Broad range of technologies & product types
3. Analyzer
Excels in delivery of new products and ser vices but avoids excessive risks
Seeks to outperform other companies on basis of quality improvement
Concentrates on limited range of products and technologies
4. Reactor
Company has little control over external environment
Lacks ability to adapt to competition
Poor internal control mechanisms, no systematic design or plans
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HRM Practices
Organization design
Work design/ job formulation
Entry & exit: r ecruitment, promotion,
terminations
Selection
Managing performance Compensation
Socialization, training, development
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Continuum of HRM Practices
Staffing ChoicesInternal sources
Narrow car eer paths
Explicit selection criteriaClosed hiring procedur es
Limited socialization
External sources
Broad car eer paths
Implicit selection criteriaOpen hiring procedur es
Extensive socialization
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Continuum of HR Practices
Compensation ChoicesLow base salaries
Internal equity
Few perksStandar d, fixed package
No incentives
Shor t term incentives
No employment securityHierarchical
High base salaries
External equity
Many perksFlexible package
Many incentives
Long term incentives
High employment securityHigh par ticipation
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Continuum of HR Practices
Training & DevelopmentShor t term goals
Productivity emphasis
Spontaneous, unplannedIndividual focus
Low par ticipation
Long term goals
Quality of work emphasis
Planned, systematicGroup/team focus
High par ticipation
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Continuum of HR Practices
Performance EvaluationBehavioural criteria
Remedial purpose
Low employee par ticipation
Shor t term criteria
Individual criteria
Results criteria
Development purpose
High employee par ticipation
Long term criteria
Group/team criteria
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Organizational Strategy, Employee
Behaviours & Suppor ting HR
PracticesOrganizational strategy: Innovation
Requir ed employee behaviours: high degr ee of cr eative
behaviour , longer-term focus, r elatively high level of cooperative, inter dependent behaviour , moderate concern for
quality, moderate concern for quantity, gr eater degr ee of risk
taking, high tolerance of ambiguity and unpr edictability
HR Practices: select highly skilled individuals, give employeesmor e discr etion, provide mor e r esources for experimentation,
appraise performance for long term consequences, allow
failur e
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Organizational Strategy, Employee
Behaviours & Suppor ting HR
Practices
Organizational strategy: Reduce costs
Requir ed employee behaviours: ?
Suppor ting HR practices: ?
Organizational strategy: Enhance quality
Requir ed employee behaviours: ?
Suppor ting HR practices: ?
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HR & Organizational Strategy
When HR policies and practices ar e aligned with an
organization¶s strategic objectives, the system is
³ver tically integrated´.
³Horizontal integration´ occurs when ther e is a
cohesive system among HR policies and practices.
Achieving both ver tical and horizontal integration
r equir es that HR prof essionals work in par tnership
with line managers, employees, and their
r epr esentatives.
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Measuring HRM Eff ectiveness
Strategic HRM is also measur ed ± ther e has been bigshif t in measuring the eff ectiveness of HR practices
± from technical HR standar ds towar ds measur es of organizational eff ectiveness
1920 ± 1975 HR prof essionals judged eff ectiveness
1975 ± 2000 Accountants judged; financial criteria;techniques included utility analysis & cost accounting
1995 ± 2010 Stakeholders judge; Balanced scor ecar d approach; balance financial measur es with driversof futur e organizational performance
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HR Planning Process
1. Understand the position of the HR function
2. Analyze environmental factors that influence the organization
3. Par ticipate in development of corporate &business unit strategies and plans
4. Assess r elative str engths & weaknessesof organization¶s people practices
5. Design HRM policies and practices that will incr ease the likelihood of achievingorganizational goals
6. Ar ticulate measur ement process
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Environmental Scanning
Systematically monitoring the major factors
influencing the organization from an HR
planning perspective.
Inter est is in tr ends that might aff ect
organizational strategies and ther efor e HRmanagement philosophy, policies, and
practices
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Why Monitor the Environment?
Because:
Organizations ar e tightly integrated with
the environment The outside world is constantly changing
The HR practitioner who understands
the implications of the environmental
changes for their organization can
proactively develop programs to help
their organization
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Impor tant Factors
Economy
Labour market
Local, provincialand f ederal
politics
Globalization
Society and
cultur e
Technology Demographics
Legislation &
r egulations
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Techniques
Scan ± identify early signals of changes
in the environment
Monitor ± systematically follow severalkey factors
For ecast ± project the potential impact
of change for the organization Assess ± make a judgment about the
probability of each possible outcome
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Sources of Good Information
1. Media:
a. Newspapers, business magazines, HR journals
b. TV, radio, web news
2. Prof essional associations
a. Meetings & conf er ences
b. Newsletters, e-mail, list ser ves
3. Government
a. Statistics Canada (e.g., r epor ts + ³The Daily´)
b. Provincial and municipal economic
development/labour market depar tment information
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Sources of Good Information
4. Consultants
a. HR specialty firms (e.g., Watson Wyatt,
Hay, Mercer , etc.)
b. Business advisory firms (e.g., Anderson,
Boston Consulting, etc.
5. Law firms (most organizations use a law firm
for advice on employment & labour issues)
6. Private r esearchers (e.g., The Conf er ence
Boar d of Canada, The Saratoga Institute)
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Challenges
Isolating what¶s impor tant for the
organization¶s HR management
practices Deciding what is c riti c al
Understanding how one tr end can be
influenc
edby a coun
ter tr end