Claire White9 Lovell House, Abbey Road

London, SW19 2LLclairemonicawhite@yahoo.co.uk

07415 881 244 or find me on LinkedIn

HEADLINE SUMMARY:

I am confident, committed and forward-thinking with a previous background of working in both the public and private sectors. I like to maintain a positive, proactive attitude, a good sense of humour and creative problem solving skills. I am organised with good time management skills and I am detail orientated. I have achieved a number of successes on my own initiative and thrive as part of a team. I have excellent customer service skills and communicate well at all levels.

I maintain high quality standards in all fields and am motivated to update my skills in continued my professional development.

Currently I am working three separate part-time jobs and thrive on the diversity and keeping busy.

KEY SKILLS AND ATTRIBUTES:

Target driven. Excellent customer service skills. Excellent organisational skills. Able to work under pressure. Dedicated, enthusiastic, reliable, motivated, proactive, ethical. Continually investing in my professional development. Able to work independently and on my own initiative. A full, clean UK driver’s licence. Flexible and adaptable. Proficient in Microsoft Window packages. First Aider.

CAREER HISTORY:

Westminster Adult Education ServiceOctober 2011-CurrentPart-Time Fashion Tutor

I turned a hobby into a profession, worked hard and became qualified to teach in the lifelong learning sector. I have been a Fashion Tutor since 2012 and have consistently delivered high quality, engaging courses to adults entering further education in a very target driven environment. I have listed key duties in bullet points below. I can supply full details of this position if required.

Achieved and succeeded my targets in terms of marketing, student enrolment, attendance, punctuality, retention, success and progression.

Ensured students are registered for their qualification and sent on progression courses. Independently designed, scheduled and delivered courses, preparing overviews, lesson plans

and informational hand-outs to appeal to all learning styles.

Curriculum development work including market research, identification of student requirements, planning, development and evaluation of courses and digitisation of course materials.

Continually updated my skills to bridge any skills gaps that I may have. Kept up to date, accurate administration records of students. Planned, photographed, composed marketing which led to an upsurge in enrolments. Assisted with the publicity of classes. Participated in the interviewing of prospective students.

Westminster Adult Education ServiceMay 2011-CurrentTechnician

I received a very limited job description when I was employed for this role. I was motivated to develop this and have now supplied my employers with the full job description. I have listed key job duties below. I can supply full details of this position if required.

Monitor all Health and Safety issues to ensure all aspects of good studio practice, including preparing Risk Assessments.

Maintaining all specialist tools and equipment to ensure smooth running and prevent hazards.

Maintenance and repairs to specialist studio equipment/liaising with and organizing repairs using external contractors.

Provide support, health and safety advice and practical assistance to tutors and students during classes in the use of all studio equipment enforcing health and safety guidelines.

Responsible for the day-to-day organisation and management of the Fashion department. Ensuring I am working within current government legislation and passing this on to tutors

and learners and arranging training as and where necessary. Preparing and distributing marketing of Fashion Courses.

Suzanne James Caterers of Distinction2010-current

Suzanne James is one of London’s most sustainable caterers. They organise many varied type of events from weddings, corporate, business lunches, dinner parties, private parties, exhibitions, charity events and private parties. I do not have a specific job title as my role is varied. It would depend on the requirement of each event as to what role I would be working. I am an incredibly flexible member of the team and enjoy making my teams and the customers experience as positive as is possible.

Event Manager. Floor Manager. Event Steward. Service Waitress. Food preparation. Preparing quotes. Viewings. Sales.

Dr Michael Anderson - October 2003 to March 2011Personal Assistant

I was employed by this very hard working Medical Director in his Private Practice. A brief list of key duties is outlined below. A full list is available if required.

Patient Liaison – Booking appointments for consultations and procedures, resolving queries and issues.

Creating, maintaining and updating client files. Liaising with GP’s, hospitals and pathology. Ensuring that ongoing care professionals and patients have the appropriate information. Diary Management. Composing letters and tailoring standard letters. Arranging clinics and endoscopy lists. Updating and maintaining Professional databases, keeping accurate records. Liaising with Healthcare Insurers and Embassies. Maintaining office supplies.

Landor and Hawa International Limited - August 2002 to October 2003Receptionist

This is a burgeoning wholesale luggage manufacturer and supplier based in Essex. A brief list of key duties is outlined below. A full list is available if required.

Operating multi-line telephone system. Administration for various departments. Processing and issuing invoices using Sage System. Diary management - Arranging meetings and travel. Composing and producing circulars for internal staff. Maintaining office and canteen supplies.

The Epping Group - October 1994 to August 2002Office Administrator/Personal Assistant

This was a privately run family business based in Hertfordshire. I began as office junior and worked hard to increase my role to all aspects of the business. A brief list of key duties is outlined below. A full list is available if required.

Client liaison, including interpreting and actioning client requests. Compiling and preparing legal documents. Liaising on behalf of clients and working with various agencies including Government, Courts,

Police, Medical and Trading Standards, in person, through written correspondence and by telephone.

Representing Fashion Houses, maintaining their brand name integrity, preventing trademark violations.

Interviewing lawyers, clients, claimants, defendants and witnesses. Representing clients before Judges and Masters as a layperson. Diary management - Arranging meetings and travel.

QUALIFICATIONS:

March 2014 to July 2014BTEC Level 3 Award in Fashion-Design, Construction and Textiles (Distinction)September 2011 – July 2012BTEC Level 2 Award in Fashion- Design and Construction- Distinction; Pattern Cutting (Distinction)October 2011 – March 2012Preparing to teach in the Life Long Learning Sector-Pass at Grade 4September 2009 - July 2010BTEC Level 1 Award in Fashion - Design and Construction- Distinction; Pattern Cutting (Distinction)April 2008 - July 2008 BTEC Level 2 Introductory Award to Creative Design and Construction (Distinction)September 1984 - June 1989Nine GCSE's, including English and Mathematics (all at grade C or above)

REFERENCES:Available on request