CIVIC OPERATIONS DEPARTMENT 2018 YEAR IN REVIEW...CIVIC OPERATIONS DEPARTMENT February 20, 2019 2018 YEAR IN REVIEW Page 2 S:\CCE\Jobs (c3)\308010_Civic Ops 2018_REP\308011_Civic Ops

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February 20, 2019

REPORT TO THE CHIEF ADMINISTRATIVE OFFICER FROM THE CIVIC OPERATIONS DEPARTMENT

ON

CIVIC OPERATIONS DEPARTMENT

2018 YEAR IN REVIEW

PURPOSE To present the 2018 Year in Review for the Civic Operations Department. COUNCIL STRATEGIC PLAN This report supports Council’s goals and objectives regarding: • Infrastructure - invest in the long-term financial stability of our assets and improve the

overall infrastructure standards of the City by continually seeking efficiencies in, assessing, and properly maintaining our infrastructure

• Livability - ensure Kamloops maintains a high quality of life while meeting the challenges of a growing community

• Governance - be recognized for excellence in public service in local government by ensuring that budgets meet our service level commitments

SUMMARY In February 2018, Administration combined the Public Works and Utilities Department and the Parks and Civic Facilities Division to create the Civic Operations Department. Our department’s portfolio includes Parks and Civic Facilities, Capital Projects, Streets and Environmental Services, Trades, and Utility Services. This successful merger improved operational efficiencies and has resulted in more effective service delivery. Key projects and initiatives from 2018 included the following: • The Office Services Clerks, who are responsible for taking calls on the phone/front counter

area, underwent a restructure in order to provide more clerical support to all of the department’s divisions.

• The North Thompson Emergency Water Intake was completed. • New solid waste equipment (a compressed natural gas [CNG] bin truck and a compact

bin hauler) was acquired. • Internal communications at the Kamloops Resource Recovery Centre were improved. • Synergies were improved and mapping was upgraded for weed control and sidewalk snow

clearing between Streets and Parks divisions. • Four electric vehicles were purchased. • The pilot project of a turf growth regulator, which has eliminated the need to purchase a

new mower in 2019, was successfully completed.

CIVIC OPERATIONS DEPARTMENT February 20, 2019 2018 YEAR IN REVIEW Page 2


• Norbrock Stadium won the prestigious 2018 Field of the Year award by Sports Turf Managers Association due to the City’s leading sports turf management program.

• A more efficient arenas crew work schedule was successfully implemented across all City arena facilities.

• An LED lighting system was installed at Sandman Centre, which has reduced energy consumption while improving facility comfort for our patrons. RECOMMENDATION: For Council information only.

DISCUSSION Administration Division In 2018, the typical home contributed $3.98 per day ($1,453.30 per year) in property taxes and utility fees to the Civic Operations Department. This contribution was for support services, roads, environmental services, drainage, water, sewer, solid waste utilities, parks, and civic facilities.

Civic Operations & Utilities , $1,453.30

Corporate Administration,

$116.23Debt, $114.59

Development, Sustainability and

Engineering Services, $158.75

Capital, $245.16

Recreation and Cultural Services,

$149.37

Community Safety, $870.61



Office Services Section The Office Services Section listens to citizens’ concerns and calls for service, provides them with answers, records their information, refers them to the appropriate department staff for action, and tracks and monitors the actions taken to resolve the calls for service. This section also provides clerical support services for the department and assists in the office’s daily operation. Calls for service (phone calls, emails, and myKamloops app submissions that require action) totalled 16,346 in 2018, compared to 17,699 in 2017. The Office Services Clerks respond to requests by telephone, emails, or through the myKamloops app.

Parks and Civic Facilities Division Parks Operations and Maintenance Section We are passionate about providing outstanding parks and sports fields to help improve the quality of life for Kamloops residents and visitors. Statistics for the parks and fields that are maintained: • 108 parks • 80 sports fields • 82 km of trails • 4 water parks and one wading pool • 42 hard surface courts like tennis, pickleball, basketball, and skateboarding • 42 playgrounds • 6 dog parks • 250 irrigation systems maintained • 60,000 flowers ordered and planted

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Top 10 Calls for Service



Key Projects and Initiatives • The use of plant growth regulator on sports fields has eliminated the need to purchase a

new mower in 2019. • Continued successful use of remote control airplanes in conjunction with the High Flyers

Association to reduce bird waste on sports fields allows us to provide safer and more playable surfaces.

• Won the “Field of the Year Award” from the Sports Turf Managers Association for Norbrock Stadium. Kamloops was the first Canadian city to win this award!

• Purchased our flowers from a commercial nursery instead of growing them in our greenhouse, which has reduced overall costs to the City.

Norbrock Stadium “Field of the Year”

Parks Operations and Planning Section Projects started: • McArthur Island Golf Course Property - Continued consultations with Kamloops Disc Golf

and Kamloops Naturalist Club, developed a concept plan with costing, visited other courses, reported to Council recommending a mixed-use community park concept.

• Rayleigh pump track - Completed pump track at Rae-Mor Park beside the skate park. • Remote control track expansion - Increased the area of the track to facilitate the growing

club and increase the possibility of hosting bigger events, and re-aligned the entry point for Kamloops Bike Ranch.

• Overlanders Beach Volleyball Centre - Removed old tennis courts and added four new beach volleyball courts to allow the club to host larger events and tournaments.



• West Highlands Park improvements - Completed a Carbon Park with amphitheatre, paths, trees, irrigation, brick work, and a community garden. Educational signs and programming to follow in 2019.

• John Tod Centre - Completed landscaping at the front entrance (including paving, stairs, trees, irrigation, and playground improvements).

• Hillside Cemetery upgrades - New curbing, asphalt repairs, improved landscaping, added trees, new furniture, removed old hedges to improve sight lines, upgraded security features, constructed new grade beams, regraded west side of property in partnership with adjacent developer, improved irrigation, repaired water damage from line break, and some office upgrades.

• Paved park paths - Valleyview Nature Park, Aberdeen Dog Park, and West Highlands Park.

Summary Statistics: • over 600,000 visits to our nature parks • over 200 students given park tours by nature park staff • over 25 educational nature walks given to general public • partnered with TRU on research projects (wetland study, bird surveys, and agronomic vs.

native research plots) • completed 22 interface fire prescriptions in our natural areas bordering residential

neighbourhoods • conducted 15 ha of wildfire interface work in the Barnhartvale area • established 17 research plots on the effects of biologicals on Knapweed • planted 115 new trees in City park spaces Civic Facilities, Arenas, and Pools Section Our goal is to provide safe, clean, and well-maintained civic and recreational facilities for the enjoyment of all users, staff, and facility partners. With a dedicated team of Recreation Facilities Attendants, Crew Leaders, and Caretakers, we operate one curling rink, 6 ice sheets, 3 pools, the TCC fieldhouse, and 17 administrative and cultural buildings. Our dedicated, hardworking staff ensure that everyone from daily users, to people attending a special event see that we are always “Making Kamloops Shine!” and keeping our buildings running smoothly. Sandman Centre saw many substantial upgrades from a new LED lighting upgrade in the Arena Bowl to the installation of the new loge seating area (in partnership with the Kamloops Blazers). Planning is complete for the glass/boards upgrade to new WHL standards with project completion expected this summer. Upgrades to the ammonia systems in all arenas were completed in compliance with WorkSafeBC and Technical Safety BC requirements. These upgrades have increased overall safety for arena staff and emergency personnel. As part of our ongoing safety improvements, each arena now has a handheld ammonia gas detector and emergency drench showers. Memorial Arena is undergoing mechanical upgrades to the ammonia plant, which includes the condenser and chiller. A new figure skating training harness has been installed at McArthur Island Sport and Event Centre to help our local athletes train safely and reach their goals.



Brocklehurst Pool’s mechanical upgrades were completed with the installation of the second sand filter and the new high-efficiency boiler system. These upgrades, including chemical feed controls, bring the facility up to the same high standard as the rest of our aquatic facilities. Westsyde Pool and Fitness Centre’s sauna underwent mechanical upgrades. The basin was re-grouted during the shutdown and a new chemical feed controller was installed to accurately maintain pool chlorine/pH levels. Upgrades to the chemical feed systems are expected to reduce overall chemical costs. TCC Fieldhouse and track maintenance has been modernized with the purchase of a Mondo-specific floor cleaning machine, which has cut the cleaning time in half and will help keep our world-class track surface in excellent condition. Safety improvements were completed to the track area, including custom padding around support beams at track level. The Canada Games Aquatic Centre’s main pool and leisure pool tanks were re-grouted. The raised hot tub filter system was replaced, and three main pool filters were overhauled to extend service life. System improvements and component replacements are always ongoing at the CGP to ensure we have a high-quality venue to host aquatics events.

New Loge Seating (Sandman Centre) Capital Projects Division The Capital Projects Division is responsible for coordinating and delivering the City’s annual Capital Plan. The team includes project managers, project coordinators, construction inspectors, surveyors, and utilities records technicians.



The primary goals of the Capital Projects team are to provide exemplary service and build relationships with all other divisions while executing projects to meet their core business functions. In 2018, some of the key projects completed were: • North Thompson Emergency Intake • Highway 5A and Lac Le Jeune Road Resurfacing • TCC Fieldhouse Floor Upgrade • Heffley Creek Bridge • Peterson Creek Multi-Use Path (Xget’tem’ Trail) • River Road Full Reconstruction Approximately 90% of capital projects completed during the 2018 season were on schedule and within budget. For a complete list of projects completed in 2018, see Attachment “A”. Streets and Environmental Services Division Streets and Sign Shop Section The Streets and Sign Shop Section is responsible for the maintenance of over $150 million in corporate assets, including road maintenance and reconstruction, street markings, and traffic signs. The following table illustrates several examples of typical activities undertaken in 2018.

Activity Measurement

Paved street travel lane 1,200 km

Gravel street travel lane 112 km

Signs maintained (approximately) 16,800

Road lines painted 400 km

Road markings (symbols, crosswalks, etc.) painted

13,300 m2

Snowfall received (airport/Barnhartvale) 87 cm/133 cm*

Snowfall occurrences (airport/Barnhartvale) 47/42

Cul-de-sacs cleared and maintained 459

Labour hours for pothole repairs 3,688 hrs

*Lower and higher elevation comparison In 2018, the City saw a significant spike in the number of calls received from the general public due to winter snow events and asphalt failures. This volume of requests for service has resulted in ongoing pressure to ensure resources are being allocated and used effectively. Efforts have been made in 2018 to work more closely with other divisions across the organization, such as traffic operations and parks maintenance operations. Improved communication and networking will increase productivity and improve the quality of service that we deliver. One example of this is Parks and Streets staff working closely together to coordinate more timely clearing of windrows at bus stops and thus improving the safety of transit users.



Environmental Services Section Waste Diversion In 2018, work continued at the Kamloops Resource Recovery Centre (KRRC) to improve the site’s capacity to function as a receptor for construction and demolition materials. The KRRC will aid in the City’s efforts to achieve the diversion targets outlined in the Sustainable Kamloops Plan, while saving space in our landfills. This year, completed projects included improving approximately 675 m of the stormwater channel, installing a new 80 ft. scale and associated infrastructure, implementing improved scale software to improve data collection and reporting, installing a concrete pad for improved wood diversion, and paving the first 800 m of the entrance to the site from Valleyview Drive. Wood waste (e.g. dimensional lumber, pallets, plywood, etc.) continues to be received at City landfills in large quantities, with over 3,875 tonnes received in 2018. Stockpiling this wood and converting it into wood chips to divert it from direct burial has proven successful. However, the City receives more wood than what is required for our operational needs, and finding sufficient end markets that can accommodate the excess wood waste being diverted is an ongoing challenge. In 2018, New Gold Inc. approached the City to acquire wood chips for use on a project at the New Afton Mine site. Under this partnership, the City was able to provide the mine with approximately 1,890 tonnes of wood chips—almost 50% of the total tonnage received for the year. We hope that this partnership can be extended into 2019 and beyond. Recycling Collection In January 2018, China implemented a ban on recycling importations that impacted the global recycling market. The ban, referred to as the “National Sword”, restricts recycling imports for contamination levels to below 0.5%, which significantly reduced access to the biggest market for recyclable material. In order to meet contamination thresholds and access markets, processors began to restrict what they would accept. In 2018, the City concentrated recycling contamination reduction efforts towards multi-family residences, under the direction of Recycle BC. Efforts to reduce contamination in material collected from multi-family residences involved resident education (door-to-door), lobby events, improved signage, and bin and cart inspections. Unfortunately, some contaminated recycling bins were tipped as garbage. The agreement with Recycle BC meant that the residential material collected by the City could not be rejected; however, loads of commercial recycling and cardboard were scrutinized and continuously rejected by the processor. Recycling collection by the City decreased by 24% in 2018 over 2017 levels, from 6,144 tonnes to 4,682 tonnes. Waste and Recycling Statistics The following table provides a snapshot of the 2018 solid waste statistics compared to previous years.



Solid Waste Statistics 2018 2017 2016

Total annual waste material (tonnes) 88,519 91,820 87,185

Waste landfilled (tonnes) 64,484 63,951 58,680

Recycling at the landfill (tonnes) 11,171 16,339 15,005

Yard waste materials (tonnes) 12,863 11,530 13,500

Curbside recycling (tonnes) 4,682 6,144 6,259

Population estimate (BC Stats) 92,885 92,317 91,402

Per capita landfilled (tonnes/person) 0.694 0.693 0.642

Pumpkins composted (kg) 13,104 7,145 13,655

Waste Wise App The Waste Wise app has been well received by residents. By the end of 2018, nearly 17% of households were receiving collection day reminders. In May 2018, the City added a waste-sorting game to the Waste Wise app, which provides insight as to which materials are most commonly misunderstood with regard to sorting.

Waste Wise App Statistics 2018

Active collection day reminders 6,676

Addresses searched (unique) 10,813

Materials searched (total searches) 32,107

Games played 1,197

Most popular material searched (number of searches)

Plastic bags and overwrap (883)

Styrofoam (653)

Glass (643)

Most missorted materials (number of improperly sorted materials)

Chip bag (526)

Styrofoam packaging (524)

Plastic cutlery (503)

Landfill Gas Collection System The City continues to operate and refine the landfill gas collection system at the Mission Flats Landfill. The system collects landfill gas through a system of extraction wells and then burns the landfill gas. This process converts methane (CH4), a potent greenhouse gas, into carbon dioxide (CO2), which is a less harmful greenhouse gas. City staff work to maximize system runtime throughout the year and continue to improve overall system performance. For example, from January through March 2018, the system was shut down to allow City staff to undertake a project that upgraded the configuration of landfill gas extraction wells installed in the active filling area of the landfill. The system runtime reported for 2018 below represents the run-time efficiency of the system for the period of April through December.



Landfill Gas System Statistics 2018

(Apr-Dec) 2017

(Jan-Dec)

System runtime 71% 66%

Unplanned system shutdowns 41 56

Methane collected and converted to CO2 (tonnes) 131 178

Thompson-Nicola Regional District Solid Waste Management Plan In 2018, the City worked with the Thompson-Nicola Regional District (TNRD) to develop the Regional Solid Waste Management Plan. This plan will guide the future of solid waste in this region for the next 10–20 years. The key recommendations coming out of the plan include the following: • increase recycling by businesses and institutions • increase the diversion of waste generated by construction and demolition activities • reduce the amount of organic waste (food scraps and yard waste) that is landfilled • increase promotion and education efforts • encourage proper disposal of household hazardous waste • continue to tackle illegal dumping • increase the efficiency of residual waste management services Environmental Monitoring Each year, the Environmental Services Section monitors the impact, if any, that the City has on the surrounding environment. Our ongoing monitoring includes: • groundwater and compost sampling at the Cinnamon Ridge Compost Facility • groundwater level monitoring in the Aberdeen area • groundwater levels and chemistry at the Mission Flats and Barnhartvale Landfills • concentrations of landfill gas generated at the former McGill Road Landfill • quantity and composition of landfill gas generated at the Mission Flats Landfill The Environmental Services Section also provides support to other departments whose projects require environmental expertise. In 2018, we assisted with initiating the Ord Road Rock Stabilization Project on the Nature Conservancy of Canada's (NCC’s) property at Rattlesnake Bluffs. The rock slope had previously been identified as having a high probability of rock reaching the road in the event of rock fall or slope failure. We worked with the NCC to ensure biodiversity values, including species-at-risk, will be protected during rock work at this unique site. Additional City projects for which Environmental Services provided support include: • rescuing toadlets from the outflow weir into Guerin Creek in Aberdeen, with plans for

fencing to guide them around the outflow in future • assisting the City’s Bylaw Services Division in its rattlesnake relocation program • performing a technical review of the recent updates to the provincial Organic Matter

Recycling Regulation • assisting with environmental permits for the repairs completed at the pier at Riverside Park • assisting Capital Projects with setting up the environmental assessment of the Valleyview

reservoir project



Trades Division The Trades Division is made up of seven components: electrical, mechanical, carpentry, instrumentation, millwright, HVAC, and fleet. These areas work co-operatively in a number of different areas around the city, including servicing the City’s vehicles and equipment, operating and maintaining the traffic signals, ensuring the City’s buildings function properly, and maintaining all of the pumps in the water and sewer utility systems. Mechanical Shop Section In 2018, the Mechanical Shop Section underwent an office renovation and structure change. It is expected that these changes will result in increased customer service and efficiencies through more clearly defined roles and better planning and scheduling. A facility upgrade feasibility study was initiated through the FortisBC Natural Gas Transportation Incentive Program. This program covers the initial fees ($7,000) for engineering services to determine upgrade requirements to existing facilities. In addition, FortisBC contributes funding towards necessary capital improvements to buildings, which enables natural gas powered vehicles to be serviced in City facilities. It is anticipated that many City fleet vehicles will be natural gas powered in the future, and these improvements will allow the vehicles to be serviced and stored in upgraded existing City facilities. The benefits of running CNG fleet vehicles are fuel cost savings and reducing the City’s carbon footprint. In 2018, the Mechanical Shop Section also: • performed 111 government-regulated motor vehicle inspections • completed 5,928 work orders for repairs and maintenance on the light-, medium-, and

heavy-duty vehicle fleet • maintained Utility Services Division's 38 generator diesel engines • completed maintenance and repairs on the City’s small engine equipment fleet Fleet Planning and Compliance Section The City rolled out a fleet management system (FMS) in 2017. This system included installing global positioning system (GPS) units in 304 vehicles and pieces of equipment. A policy for fleet use was also created to ensure all operators were aware of the changes. Since the rollout, we have seen a decrease in safety concerns such as seatbelt compliance, speeding, and other issues. There has also been a combined fuel savings of 12% in gas and diesel. The Fleet Planning and Compliance Section (Fleet) has worked closely with the Purchasing and Inventory Control Division (Purchasing) to change how vehicles and equipment are purchased. This work has streamlined the buying process and allowed Fleet to satisfy all of its buying requirements in 2018, including clearing the backlog from 2016-17. Fleet staff have also been working closely with user groups to better understand their fleet requirements and now, if equipment has a long lead time, staff are ordering it early to ensure that the equipment arrives when it is needed.



Purchasing and Fleet also worked closely together to examine and change equipment disposal. In the past year, the City has looked at getting the best dollar value by adding the option of a trade-in when purchasing new equipment. If the City feels that the value is not sufficient, then another option is to place the equipment on the BC Auction website. The chart below lists the 2018 totals for purchases and surplus sales. Four of the five cars purchased in 2018 are electric vehicles that will be used as pool vehicles. The garbage truck that was purchased in 2018 was a front load commercial bin truck that is powered by CNG (compressed natural gas) instead of diesel fuel. Several other additions to the fleet in 2018 included a new loader with snow blower (for lanes), a new CCTV van (for inspection of underground piping infrastructure), and several small pieces of equipment for the Xget’Tem’ Trail.

The total revenue from surplus equipment sales in 2018 was $181,556.19.

14%

5%

13%

20%

3%

13%

7%

20%

5%

2018 Fleet Purchases ($3,520,258.37)

Light Duty Trucks Cars/Vans/SUVs Garbage Truck (CNG)

CCTV Van Mowers Backhoes/Excavators

Zamboni Dump Truck Misc Equipment



Electrical, Instrumentation, Carpentry, Mechanical, Millwright, and HVAC In 2018, the Trades Division completed 6,293 work orders, which is an increase of 1,554 work orders compared to the total number of works orders in 2017.

The following projects were completed in 2018: • North Shore Community Policing Office (NSCPO) renovation. • Sanitation bin maintenance building. Carpentry/HVAC • Replaced or installed approximately 500 m of new sidewalk as well as continued to

maintain all civic facilities. • Coordinated the installation of new ventilation systems for ammonia in all arena plant

rooms. • Upgraded control systems in various buildings to optimize equipment efficiency and

occupant comfort. • Replaced five roof-top heating/cooling units with new, more efficient equipment. Electrical/Instrumentation • Continued to upgrade the water and sewer Supervisory control and data acquisition

(SCADA) system, Programmable Logic Controller (PLC) control system and installing radio communication devices, which will reduce operating costs by eliminating phone lines and alarm monitoring.

• Upgraded the PLC control system to allow for a fail-safe stand-by at the Kamloops Centre for Water Quality (KCWQ).

• The downtown core traffic signal upgrades continued to unify the entire signal system, with completion expected by the end of 2019.

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Carpentry Electrical HVAC Instrumentation Millwright Plumbing



Millwrights • Continued to install pumps and high-efficiency motors in the water and sewer systems to

reduce operational costs. Utility Services Division The Utility Services Division comprises four sections that are collectively responsible for the operation and maintenance of the City’s water, sewer, drainage, and flood protection systems. This dedicated team operates one of the most complex water distribution system in Canada and BC’s highest classification of wastewater treatment, wastewater collection, and water treatment systems. The Utility Services Division also oversees the City’s complex flood protection system. Staff in the Utilities Service Division work 24 hours a day, 365 days a year to ensure that Kamloops is provided with top-quality utility services. Water Treatment and Distribution The highly trained and dedicated staff that oversee our water treatment and distribution systems take pride in operating Canada’s most complex water distribution system. The unique topography of Kamloops makes distributing water throughout our service area very challenging. Due to this challenge, the City has the country’s highest number of water pump stations, reservoirs, and pressure zones. The cost of pumping treated water through our city totals $2 million annually. The installation of universal water meters has resulted in a reduction of water use, particularly in the summer irrigation season. Utility Services staff constantly seek additional efficiencies in the operation of the water treatment and distribution systems. Despite 2018 being 3 degrees warmer on average than 2017, the KCWQ saw another reduction in total water usage. This trend of continued reduction has allowed the city to continue to grow without requiring capital upgrades to increase the production capabilities at KCWQ. Kamloops Centre for Water Quality Production Statistics Total production statistics: • 25% less total production in 2018 than 2009 due, in large part, to water meters • 7% less total production in 2018 than 2017 Daily peak statistics (daily peak is the highest demand day during a year): • 26% reduction in daily peak since 2009 • 160,000 m³ is approximate maximum daily production of KCWQ (143,509 m³ in 2009) • daily peak in 2018 was 106,218 m³ on July 18 For a detailed total production and comparison chart, see Attachment “B”.



Distribution System Statistics

Infrastructure Total Unit of Measure

Water Mains 630.65 km

Water Pump Stations 45 ea.

Reservoirs 46 ea.

Service Connections 24983 ea.

Hydrants 2366 ea.

Water Service Leaks 57 ea.

Water Main Breaks 12 ea.

Water Main Installation (in-house construction crew) 285 m

Water Service Installation (in-house construction crew) 83 ea.

The chart below benchmarks our reservoir count against others from across Canada. Kamloops, with 46 reservoirs, is in the right-hand column.

Wastewater Treatment and Collection Utility Services staff operate and maintain our complex wastewater collection and wastewater treatment systems. Both systems are rated as Level 4 facilities by the Environmental Operators Certification Program, which is the body responsible for classification of BC’s utility systems. Level 4 is the highest level of certification available in BC, which means that both of our systems are the most complex and challenging in the province.



Kamloops Sewage Treatment Centre Statistics The Kamloops Sewage Treatment Centre treated a total of 10,823,271 m³ in 2018. Of that influent amount, 1,854,016 m³ (17%) of reclaimed water was beneficially reused through the Cinnamon Ridge Effluent Distribution System (CREDS). CREDS supplies reclaimed water to the air support planes used in forest fire suppression. By treating our wastewater to these high standards, we are able to beneficially reuse the reclaimed water that resulted from the process and avoid discharging to the Thompson River. In 2018, we went 109 days without discharging to the Thompson River. Wastewater Collection System Statistics


Major Sewer Pump Stations 61 ea.

Residential Sewer Pump Stations 51 ea.

Sewer Mains 544 km

Service Connections 23,506 ea.

Sewer Mains Cleaned and Flushed 147,423 m

Sewer Mains CCTV Inspected 10,102 m

Sewer Main Installation (in-house construction crew) 231 m

Sewer Service Installation (in-house construction crew) 54 ea.

Drainage Collection and Flood Protection 2018 was another challenging year for Utility Services staff dealing with the spring freshet and the subsequent flood threat. BC snow pack statistics showed the South Thompson snow basin to be 126% the annual average on May 1, 2018. Record breaking temperatures in early May led to a rapid melt of the low- to mid-elevation snow packs, which caused many small streams to swell and lead to flooding threats across our Kamloops. For the second consecutive year, Campbell Creek flooded Barnhartvale Road, which lead to traffic diversions and flood concerns for area residents. As flood waters overwhelmed Barnhartvale Road and rose to within inches of the Blackwell Bridge, Utility Services staff began 24/7 monitoring efforts to ensure the safety of area residents. The closure of Barnhartvale Road required the development of alternative response plans for all emergency services teams, and Utilities Services staff worked closely with Kamloops Fire Rescue to develop these plans. Recognizing the importance of information in the midst of emergencies, Utility Services staff worked closely with the Communications and Community Engagement Division (CCE) to ensure the public was provided with the critical messages they needed throughout the flooding. Utility Services will continue to work with CCE in 2019 to further enhance our messaging around flood preparation and preparedness.



Drainage Collection Statistics


Pump Stations 10 ea.

Drainage Mains 400 km

Service Connections 4,054 ea.

Catch Basins 6,877 ea.

Rock Pits 568 ea.

Drainage Mains Cleaned and Flushed 8,763 m

Catch Basins Cleaned 636 ea.

Drainage Mains CCTV Inspected 4,098 m

Drainage Main Installation (in-house construction crew) 116 m

MOVING FORWARD INTO 2019 There are a number of projects and initiatives that the Civic Operations Department will be tackling in 2019. Highlights of these projects include: • Public Works and Civic Operations Week - May 19–25 (open house on May 25, 2019) • review of Solid Waste, Water, and Sewer Bylaws • continuing the long-term biosolids management planning process • adding a new CCTV sewer inspection unit to provide leading edge assessments of gravity

sewer pipes • continuing to pursue viable end markets for diverted construction materials (wood,

gypsum, concrete, etc.) • begin implementing the TNRD Solid Waste Management Plan • continue looking for improved efficiencies across the department • launching an annual Arena Safety Week to provide safety and ammonia awareness

training for staff and facility partners • business review of cemetery operations and Cemetery Bylaw update Reviewed by: J. Putnam, Parks and Civic Facilities

Manager D. Crundwell, Capital Projects Manager G. Farrow, Streets and Environmental

Services Manager D. Luison, Trades Manager G. Wightman, Utility Services Manager

J. Fretz, P.Eng. Civic Operations Director

Approved for Council

ML/lm/kjm Attachments

Capital Project Project Description Status Budget General Funding Source

North Primary Gravity Main UpgradeReplace sanitary trunk main servicing entire North Shore from

Crestline to North Primary Lift Station.Complete $4,800,000 Sewer Levies, DCC Sewer

KCWQ Control Upgrade Control upgrades at Kamloops Center for Water Quality Complete $250,000 Water Levies

Grasslands Blvd Extension Road ImprovementExtension of Grasslands Blvd. from Cantle Drive to Woodrush

DriveComplete $3,300,000

DCC Roads, Gaming Funds,

Developer Contribution, Water

Reserve Fund, Land Sales

Reserve Fund

Highway 5A City Limits towards Aberdeen Drive Complete $600,000 Property Taxes

Tranquille Rd 2017 Arterial Overlay - Cinnamon Ridge to Criss Creek Rd Complete $500,000 Property Taxes

Jasper Ave Local Road Reconstruction Complete $280,000 Property Taxes

Oak Rd Local Road Reconstruction Complete $650,000 Property Taxes

Wood St - Tranquille to Fortune Ped UpgradesInstall sections of new concrete curb, gutter and sidewalk from

Tranquille Road to Fortune DriveComplete $440,000

Property Taxes, Community

Works Fund, DCC Roads

McIsland Soccer Lights New soccer lights on 2 fields Complete $300,000 Community Works

Westsyde Pool Retrofit/RepairsReconstruct new Natatorium (pool building), main lobby and

rough-in mechanical/electrical for future improvementsComplete $3,000,000

Community Works, Capital

Reserve, Gaming

TCC Fieldhouse Floor Upgrade Replace and upgrade TCC Fieldhouse indoor track Complete $1,830,000Community Works, Gaming

Reserve, Federal Grant

Daily News Site Demolition Demolition and Parking Lot Construction Complete $1,200,000 Parking Reserve

North Shore Emergency IntakeConstruct new intake on North Thompson River for

Emergencies.Complete $9,600,000

Grants, Future Capital Reserve

Development Cost Charges

and Debt

Heffley Creek Bridge Construction Install new bridge Complete $2,200,000Property Tax, Federal Grant, Tax

Sale Reserve

Springhill/1420 Summit Dr Erosion Erosion control and channel stabilization Construction $1,000,000 Property Tax

Juniper Creek Bank StabilityDesign and rehabilitate Juniper Creek open channel drainage

course. Construction $2,700,000 Property Tax, Federal Grant

Attachment "A"


Owl Rd Channel Improvements Drainage Improvements from Qu'Appelle Blvd to Owl Rd Complete $700,000

Property Taxes, Future Capital

Reserve, DCC Drainage,

Contractor contribution

Halston Ave Resurfacing 2018 Arterial Overlays Complete $800,000 Property Taxes

Lac Le Jeune Rd 2018 Arterial Overlays Complete $1,150,000 Property Taxes

River Rd

Collector Road Reconstruction - Valleyview Dr to Trans

Canada Hwy East. Project includes pedestrian upgrades &

lighting

Complete $1,280,000Property Taxes, Community


McGill Rd 2018 Collector Road Rehabilitation Complete $850,000Property Taxes, Water Levies,

Sewer Levies

Comox Ave Local Road Reconstruction Complete $1,300,000 Property Taxes

Gleneagles Dr - Phase 1 Local Road Reconstruction Complete $500,000 Property Taxes

Sherbrooke Ave Local Road Reconstruction Complete $370,000 Property Taxes

Fortune/Tranquille Right Turn Channelization Construction of an improved smart right turn channel Complete $270,000 Grants and Property Taxes

Marion Schilling Elementary Safer SchoolSafer Schools -New curb, gutter and sidewalk from Park Drive

to Valleyview Drive.Complete $230,000



Rayleigh Slo-Pitch Phase 2 Construct two new slow pitch fields Complete $220,000 DCC, Gaming Reserve

Bank Rd Pedestrian Shoulder - Stansfield Rd to Jensen Rd Construction of 1.5m asphalt pedestrian lane Complete $300,000Property Taxes, Community


Hugh Allan SidewalkConstruction of 1.5m concrete sidewalk between Lodgepole

Drive and Hugh Allan DriveComplete $90,000



Lansdowne Parkade & Street ImprovementStreetscape beautification between 3rd & 4th Ave and parkade

façade improvementsConstruction $1,645,000

Future Capital Reserve, Gaming

Reserve, Parking Reserve,

City Hall Stairs Safety Improvements to stairs and sidewalk at City Hall Complete $80,000 Gaming Reserve

Peterson Creek Multi Use PathNew multi use path from Sahali Secondary to Peterson Creek

Park EntranceComplete $3,350,000 Grants and Property Taxes

Sandman Centre Lighting New LED lights for Sandman Centre Complete $375,000 Gaming Reserve

Sandman Centre Loge RenovationRenovate Sandman Centre Upper balcony for new Loge Suite

Complete $367,000 External Contributions


Multi Use Court Upgrades - Overlander Beach Volleyball New volleyball courts at Overlanders Complete $100,000 Gaming Reserve

Singh Street Reconstruction Reconstruct road from Parkcrest Avenue to Ord Road Complete $750,000Property Taxes, Community


Sandman Centre North ExitsSecurity improvements to the north exit vestibules at Sandman

CentreComplete $75,000 Property taxes, Gaming Reserve

$47,452,000.00

Kamloops Centre for Water Quality Production Statistics

S:\CCE\Jobs (c3)\308010_Civic Ops 2018_REP\Civic Ops 2018 Attachment B_ATT.docx

Attachment "B"

Documents

CIVIC OPERATIONS DEPARTMENT 2018 YEAR IN REVIEW...CIVIC OPERATIONS DEPARTMENT February 20, 2019 2018 YEAR IN REVIEW Page 2 S:\CCE\Jobs (c3)\308010_Civic Ops 2018_REP\308011_Civic Ops