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1 Department of Information Technology Request for Quotes on the upgrade of Oracle’s JD Edwards EnterpriseOne Application to Release 9.2 3/8/2018 The City of Westminster Information Technology Department is requesting written quotes for CNC support of the City’s JD Edwards EnterpriseOne (E1) upgrade to Application Release 9.2. The City desires to begin this project by April 9 th , 2018 Project Methodology The City will manage this project in-house. The City’s project manager will direct the objectives, budget, and schedule of the project. All technical consulting will be scheduled by the project manager and conducted in sessions with the City’s CNC administrator and other JDE team members as necessary. These sessions may be through web conferencing or in-house. The project manager must get approval from the City IT management before any work is done outside of this methodology, such as having the consultant work independently of City staff. The City’s Vendor Access Policy (Attachment A) will dictate the nature of the consultant’s access to the City network. This policy will be part of the contract. Scope and Deliverables Upgrade to JD Edwards EnterpriseOne Application Release 9.2 The 9.2 Application upgrade is the primary deliverable of this project. The City is planning a standard approach to the upgrade. Please include in your response the steps you think are necessary to complete the upgrade. The City is currently on EnterpriseOne 9.2.1.6 Tools release and Application Release 9.1 Update 2. The City requests a quote for technical CNC consulting with expertise on EnterpriseOne Application upgrades to assist the City in - Assessing the City’s current configuration, - Planning the technical aspects of the application upgrade taking into consideration latest versions possible for the various systems , - Executing the upgrade plan to go-live, and - Troubleshooting upgrade issues for a period following the upgrade. Estimated Schedule Start no earlier than April 9 th , 2018 End no later than June 30 th , 2018 Additional Information The City is currently running E1 9.1 Update 2 and tools release 9.2.1.6 on a Windows 2012R2 enterprise server, a SQL Server 2012R2 database on a Windows 2012R2 Data Server, Server

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Page 1: City of Westminster...Upgrade to JD Edwards EnterpriseOne Application Release 9.2 The 9.2 Application upgrade is the primary deliverable of this project. The City is planning a standard

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Department of Information Technology

Request for Quotes on the upgrade of Oracle’s JD Edwards EnterpriseOne

Application to Release 9.2 3/8/2018

The City of Westminster Information Technology Department is requesting written quotes for

CNC support of the City’s JD Edwards EnterpriseOne (E1) upgrade to Application Release 9.2.

The City desires to begin this project by April 9th, 2018

Project Methodology The City will manage this project in-house. The City’s project manager will direct the

objectives, budget, and schedule of the project. All technical consulting will be scheduled by the

project manager and conducted in sessions with the City’s CNC administrator and other JDE

team members as necessary. These sessions may be through web conferencing or in-house. The

project manager must get approval from the City IT management before any work is done outside

of this methodology, such as having the consultant work independently of City staff. The City’s

Vendor Access Policy (Attachment A) will dictate the nature of the consultant’s access to the

City network. This policy will be part of the contract.

Scope and Deliverables Upgrade to JD Edwards EnterpriseOne Application Release 9.2

The 9.2 Application upgrade is the primary deliverable of this project. The City is

planning a standard approach to the upgrade. Please include in your response the steps

you think are necessary to complete the upgrade.

The City is currently on EnterpriseOne 9.2.1.6 Tools release and Application Release 9.1

Update 2.

The City requests a quote for technical CNC consulting with expertise on EnterpriseOne

Application upgrades to assist the City in

- Assessing the City’s current configuration,

- Planning the technical aspects of the application upgrade taking into consideration

latest versions possible for the various systems ,

- Executing the upgrade plan to go-live, and

- Troubleshooting upgrade issues for a period following the upgrade.

Estimated Schedule Start no earlier than April 9th, 2018

End no later than June 30th, 2018

Additional Information The City is currently running E1 9.1 Update 2 and tools release 9.2.1.6 on a Windows 2012R2

enterprise server, a SQL Server 2012R2 database on a Windows 2012R2 Data Server, Server

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Manager on a Windows 2012R2 deployment server, and Oracle WebLogic 12.1.3.0.0 on

Windows 2012R2 Web Servers. The City will not be migrating media objects that are currently

on the deployment server to the database.

Quote Requirements Please include the following in your response:

1) A brief description of your approach to each objective and your experience in performing

similar projects

2) An estimate of total hours required for each phase. Hourly billing rate, and a not to

exceed cost listed separately

3) Two references (organization name, contact name, and contact number) where you have

performed similar work in the past

4) A statement indicating acceptance of the City’s standard contractual services contract

terms.

5) Estimated available start date and projected end date for each of the phases

6) A brief description of your experience in performing similar projects for other

organizations

Quote Submission Questions regarding this request may be submitted to Anu Bilhanan at

[email protected] by March 14th, 2018. Responses will be provided in writing or

by phone by March 19th, 2018.

Please send quotes via email to Anu Bilhanan, Lead Software Engineer, at

[email protected]. Quotes are due by March 22nd, 2018 at 5:00 PM.

Contract Information The City executes a standard services contract when engaging in contractual services. A

template of that contract (Attachment B) is attached to this request for your review. This

template does not represent a contract offer, but is only presented to inform you of our standard

contract.

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Attachment A

City of Westminster, Colorado

Remote Vendor Access Policy v.1 (2/2017)

“Remote Access” is the act of accessing City of Westminster (hereinafter referred to as “City”)

systems from a non-City network infrastructure. Systems include personal computers,

workstations, services, phone systems, and/or any device with network capabilities (e.g. a

workstation, router, switch, laptop computer, handheld device). The City may grant limited

contractor, vendor and agent (hereinafter referred to as “Contractor”) Remote Access to internal

computer network resources on an as needed basis for the sole purpose of providing services and

performing its obligations as set forth in any executed agreement(s) with the City. The purpose

of this policy is to define Contractor responsibilities, requirements, and procedures for connecting

to the City network. Furthermore, this policy is designed to minimize the risk of damage caused

by unauthorized use of the City resources or data. Damages include the loss of sensitive or

confidential data, intellectual property, damage to public image, and damage to internal systems

Guidelines and Procedures

Remote Access requests will be reviewed and may be authorized by the Information

Systems Manager, Software Engineering Manager, or Information Technology Director.

Access will be granted only on an as needed basis, and under no circumstances will the

City provide on-going open access to any production systems for any Contractor.

Remote Access methods are restricted by the City, and the City will review and may pre-

approve appropriate additional secure access methods on a case by case basis. The

Contractor will be required to use only pre-approved Remote Access methods.

Contractor and their authorized agents are fully responsibility for the appropriate use of

networks, software and data in compliance with the provisions of executed agreements as

well as City, State, and Federal laws.

Contractor agrees to make every effort to protect City’s data contained on City owned or

managed systems and networks from unauthorized access. At no such time shall any

Contractor provide their network login credentials to unaffiliated parties.

Only Contractor staff providing services or fulfilling Contractor obligations will be given

Remote Access rights.

Remote Access is granted on an as needed basis by contacting the City Information

Technology Department at 303-658-2050 or designated Information Technology Staff.

Authorized Contractor is responsible for maintaining secure operating systems and

current antivirus protection on any device used for Remote Access. The Contractor shall

notify City IT staff of any abnormal system behavior as it may be a sign of virus infected,

or otherwise compromised, systems.

Access to any systems not specifically listed within executed support contract(s) with the

City is prohibited and may result in a contract termination and any penalty allowed by

law.

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The Contractor may not install any Remote Access capabilities on any City owned or

managed system or network unless such installation and configuration is approved in

writing by City’s and Contractor’s respective designees.

The City will monitor access to, and all activities on, City owned or managed systems

and networks, including all Remote Access attempts.

The Contractor is required to notify the City Information Technology Department, via

email, within one business day in the event that any staff or authorized agents possessing

login credentials to City systems terminates employment or services for Contractor. The

City will change login credentials at that time and automatically change credentials every

90 days.

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Attachment B

AGREEMENT TO FURNISH _________________ SERVICES

TO THE CITY OF WESTMINSTER FOR [Describe Project]

____________________________________________________

_____________________________________________________

THIS AGREEMENT, made and entered into this ___ day of ________, 200__, between

the CITY OF WESTMINSTER, hereinafter called the “City,” and

___________________________________, a(n) corporation/partnership/ joint venture/individual

[choose one] organized pursuant to the laws of the State of _______________________________

hereinafter called the “Consultant,” is as follows:

WHEREAS, the City wishes to [describe project for which Consultant's services are

required]

______________________________________________________________________________

_; and

WHEREAS, the City desires to engage the Consultant to render the

_____________________ services described in this Agreement and the Consultant is qualified

and willing to perform such services; and

WHEREAS, sufficient authority exists in City Charter and state statute, sufficient funds have been budgeted for these purposes and are available, and other necessary approvals have been obtained.

NOW, THEREFORE, in consideration of the mutual understandings and agreements set

forth, the City and the Consultant agree as follows:

I. THE PROJECT

The project consists of

_____________________________________________________________

_________________________________________________________________________________ as more specifically described the Scope of Services, attached hereto and incorporated herein as Appendix A (hereinafter, the “Project”).

II. CONSULTANT'S SERVICES AND RESPONSIBILITIES

The Consultant agrees that it will furnish all of the technical, administrative, professional,

and other labor; all supplies and materials, equipment, printing, vehicles, local travel, office space

and facilities, testing and analyses, calculations, and any other facilities or resources necessary to

complete the Project.

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III. ADDITIONAL SERVICES

When authorized in writing by the City, the Consultant agrees to furnish or obtain from

others, additional services due to changes in the Project or its design, subject to separate written

agreement between the City and Consultant as to additional compensation for additional services.

IV. CONSULTANT'S FEE

Alternate No. 1 - Lump Sum. As compensation for the Project, the Consultant shall be paid a

lump sum fee of _________[amount in words]___________ ($_______ ), which shall constitute

full and complete payment for the Project and all expenditures which may be made and expenses

incurred, except as otherwise expressly provided in this Agreement.

Alternate No. 2 - Hourly Basis Per Scheduled Rates. The compensation for the Project

shall be according to the fee schedule attached hereto and incorporated herein as Appendix B,

including reimbursable expenses as described therein. The maximum amount billable under this

Agreement shall not exceed _________[amount in words]___________ ($_______ ). The

Consultant shall submit invoices to the City for services rendered during the preceding month,

such invoices to be in the form and detail reasonably required by the City. Reimbursable

expenses shall be itemized. The City agrees to pay the Consultant within thirty (30) days of

receipt of properly documented invoices.

V. COMMENCEMENT & COMPLETION OF PROJECT

Consultant understands and agrees that time is an essential requirement of this Agreement. The

Project shall be completed as soon as good practice and due diligence will permit. In any event,

the Project shall be completed within [duration in words (____) months/days] after the Consultant

receives notice to proceed, exclusive of time lost or due to delays beyond the control of the

Consultant.

[Use if appropriate:] The City may renew this Agreement in writing for an additional

[duration in words (____) months/days] term following the initial [duration in words (____)

months/days] term. If this Agreement is renewed, compensation shall be mutually agreed upon by

the parties. Any adjustment in compensation in the renewed agreement shall not be retroactive

and shall apply only to services performed after renewal. The City shall provide Consultant at

least thirty (30) days notice of its intent to renew. However, all payments under this Agreement

are subject to annual appropriation of the funds. Therefore, nothing in this Agreement shall be

deemed or construed as a multiple year fiscal obligation under the meaning of Colorado

Constitution Article X, Section 20, also known as the TABOR Amendment.

VI. TERMINATION

This Agreement shall terminate at such time as the Project is completed and the

requirements of this Agreement are satisfied, or upon the City’s providing Consultant with seven

(7) days advance written notice, whichever occurs first. In the event the Agreement is terminated

by the City’s issuance of said written notice of intent to terminate, the City shall pay Consultant

for all services previously authorized and completed on the Project prior to the date of

termination plus any services the City deems necessary during the notice period. Said

compensation shall be paid upon the Consultant's delivering or otherwise making available to the

City all data, drawings, specifications, reports, estimates, summaries and such other information

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and materials as may have been accumulated by the Consultant in performing work on the

Project, whether completed or in progress.

VII. INSURANCE

During the course of the Project, the Consultant shall maintain Workers’ Compensation

Insurance in accordance with the Workers’ Compensation laws of the State of Colorado.

Consultant shall maintain an Automobile Liability policy of $500,000 per person/$1,000,000 per

occurrence and a Commercial General Liability policy of $500,000 per person/$1,000,000 per

occurrence; or alternatively, Consultant shall maintain an Automobile Liability policy and a

Commercial General Liability policy each with a $1,000,000 per occurrence combined single

limit. The City shall be named as an additional insured under the Consultant's Automobile and

Commercial General Liability coverages, providing that such insurance is primary with respect to

claims made by the City. These coverages shall be occurrence-based policies, and shall

specifically provide that all coverage limits are exclusive of costs of defense, including attorney

fees. The Consultant shall provide certificates of insurance to the City indicating compliance

with this paragraph. It shall be an affirmative duty of the Consultant to notify the City in writing

within two (2) days of the cancellation of or substantive change to any insurance policy set out

herein, and failure to do so shall be a breach of this Agreement.

VIII. EQUAL EMPLOYMENT OPPORTUNITY

In connection with the performance of this Agreement, the Consultant shall not

discriminate against any subcontractor, employee or applicant for employment because of race,

religion, color, sex, national origin, or disability. Such actions shall include, but not be limited to

the following: employment; upgrading, demotion or transfer; recruitment or recruitment

advertising; layoff or termination; rates of pay or other forms of compensation; and selection for

training, including apprenticeship. Consultant represents that it will require a similar affirmation

of nondiscrimination in any contract it enters into with a subcontractor as part of the performance

of this Agreement.

IX. PROHIBITED INTEREST

A. The Consultant agrees that it presently has no interest and shall not acquire any

interest, direct or indirect, which would conflict in any manner or degree with the performance of

its services hereunder. The Consultant further agrees that in the performance of the Agreement,

no person having any such interests shall be employed.

B. No official or employee of the City shall have any interest, direct or indirect, in this

Agreement or the proceeds thereof.

X. GENERAL PROVISIONS

A. Independent Contractor. In the performance of the Project, the Consultant shall act as

an independent contractor and not as agent of the City except to the extent the Consultant is

specifically authorized to act as agent of the City.

B. Books and Records. The Consultant's books and records with respect to the Project

and reimbursable costs shall be kept in accordance with recognized accounting principles and

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practices, consistently applied, and will be made available for the City's inspection at all

reasonable times at the places where the same may be kept. The Consultant shall not be required

to retain such books and records for more than three (3) years after completion of the Project.

C. Ownership and Format of Drawings. All plans, drawings, specifications and the like

relating to the Project shall be the joint property of the City and Consultant. Upon completion of

the Project, or at such other time as the City may require, the Consultant shall deliver to the City a

complete corrected set of drawings in hard copy and in an electronic/digital format acceptable to

the City and such additional copies thereof as the City may request, corrected as of the date of

completion of the Project.

D. Responsibility; Liability.

1. Professional Liability. The Consultant shall exercise in its performance of the

Project the standard of care normally exercised by nationally recognized organizations engaged in

performing comparable services. The Consultant shall be liable to the City for any loss, damages

or costs incurred by the City for the repair, replacement or correction of any part of the Project

that is deficient or defective as a result of any failure of the Consultant to comply with this

standard.

2. Indemnification. To the fullest extent permitted by law, the Consultant shall

indemnify, defend, and hold harmless the City and its agents and employees from and against all

claims, damages, losses and expenses, including but not limited to attorneys' fees, arising out of

or resulting from performance of the Project, provided that any such claim, damage, loss or

expense is attributable to bodily injury, sickness, disease or death, or to injury to or destruction of

tangible property (other than the Project itself) including the loss of use resulting therefrom, but

only to the extent caused by the negligent act or omission of, or breach of contract by, the

Consultant, any subcontractor of the Consultant, anyone directly or indirectly employed by any of

them or anyone for whose acts any of them may be liable.

Such obligations shall not be construed to negate, abridge, or otherwise reduce any other

right or obligation of indemnity which would otherwise exist as to any party or person described

in this paragraph D.2. The City may, if it so desires, withhold the payments due the Consultant so

long as shall be reasonably necessary to indemnify the City on account of such injuries.

In any and all claims against the City or any of its agents or employees by any employee

of the Consultant, any subcontractor of the Consultant, anyone directly or indirectly employed by

any of them or anyone for whose acts any of them may be liable, the indemnification obligations

under this paragraph D.2 shall not be limited in any way by any limitation on the amount or type

of damages, compensation or benefits payable by or for the Consultant or any subcontractor

under the workers' compensation acts, disability benefit acts or other employee benefit acts.

E. Communications. All communications relating to the day-to-day activities for the

Project shall be exchanged between the following Project representatives of the City and the

Consultant.

Project Representative for City: Project Representative for Consultant:

Name:

Address:

Phone:

email:

Name:

Address:

Phone:

email:

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All notices and communications required or permitted hereunder shall be in writing and

delivered personally (which may include email to the address designated above) to the respective

Project representatives of the City and the Consultant or shall be sent via registered mail, postage

prepaid, return receipt requested to the parties at their addresses shown herein. When sent via

registered mail, notices shall be effective three (3) days after mailing.

F. Assignment. The Consultant shall not assign this Agreement in whole or in part,

including the Consultant's right to receive compensation hereunder, without the prior written

consent of the City; provided, however, that such consent shall not be unreasonably withheld with

respect to assignments to the Consultant's affiliated or subsidiary companies, and provided,

further, that any such assignment shall not relieve the Consultant of any of its obligations under

this Agreement. This restriction on assignment includes, without limitation, assignment of the

Consultant's right to payment to its surety or lender.

G. Applicable Laws and Venue. This Agreement shall be governed by the laws of the

State of Colorado and the Charter of the City of Westminster. This Agreement shall be deemed

entered into in both Adams County and Jefferson County, State of Colorado, as the City is located

in both counties. At the City's option, the location for settlement of any and all claims,

controversies and disputes arising out of or related to this Agreement or any breach thereof,

whether by alternative dispute resolution or litigation, shall be proper only in either county.

H. Remedies. Consultant agrees that the economic loss rule as set forth in Town of Alma

v. Azco Construction, Inc., 10 P.3d 1256 (Colo. 2000) shall not serve as a limitation on the City’s

right to pursue tort remedies in addition to other remedies it may have against Consultant. Such

rights and remedies shall survive the Project or any termination of this Agreement.

I. Entire Agreement. This Agreement and its attachments shall constitute the entire

agreement between the parties hereto and shall supersede all prior contracts, proposals,

representations, negotiations and letters of intent, whether written or oral, pertaining to the

Project. To the extent there is any conflict between the terms of this Agreement and the terms of

an attachment hereto, this Agreement shall control.

J. Subcontracting. Except subcontractors identified by name and accepted by the City as

part of Appendix A, Consultant may not employ additional subcontractors to perform work on

the Project without the City's express prior written approval. Consultant is solely responsible for

any compensation, insurance, and all clerical detail involved in employment of subcontractors.

K. Enforcement of Agreement. In the event it becomes necessary for either party to

bring an action against the other to enforce any provision of this Agreement, in addition to any

other relief that may be granted, the prevailing party in such action shall be entitled to an award

of its reasonable attorney fees as determined by the Court.

L. Authorization. The person or persons signing and executing this Agreement on behalf

of each Party, do hereby warrant and guarantee that he/she or they have been fully authorized to

execute this Agreement and to validly and legally bind such Party to all the terms, performances and

provisions herein set forth.

M. Immigration Compliance. To the extent this Agreement constitutes a public

contract for services pursuant to C.R.S. § 8-17.5-101 et seq., the following provisions shall apply:

Consultant shall not knowingly employ or contract with an illegal alien to perform work under

this Agreement. In addition, Consultant shall not enter into a contract with any entity that fails to

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certify to the Consultant that the entity shall not knowingly employ or contract with an illegal

alien to perform work under this Agreement. If Consultant obtains actual knowledge that an

entity performing work under this Agreement knowingly employs or contracts with an illegal

alien, Consultant shall notify the entity and the City within three (3) days that Consultant has

actual knowledge that the entity is employing or contracting with an illegal alien. Furthermore,

Consultant shall terminate such contract with the entity if, within three (3) days of receiving the

notice required pursuant to this paragraph, the entity does not stop employing or contracting with

the illegal alien. Except that Consultant shall not terminate the contract with the entity if during

such three (3) days the entity provides information to establish that the entity has not knowingly

employed or contracted with an illegal alien.

Consultant certifies that, prior to executing this Agreement, it has confirmed the

employment eligibility of all employees who are newly hired for employment to perform work

under this Agreement through participation in either the E-verify program administered by the

United States Department of Homeland Security and the Social Security Administration (the “E-

verify Program”), or the employment verification program administered by the Colorado

Department of Labor and Employment (the “Colorado Verification Program”). Consultant shall

not use either the E-verify Program or the Colorado Verification Program procedures to

undertake preemployment screening of job applicants while performing this Agreement.

Consultant shall comply with all reasonable requests by the Colorado Department of

Labor and Employment made in the course of an investigation undertaken pursuant to the

authority established in C.R.S. § 8-17.5-102(5).

INSURANCE CERTIFICATES REQUIRED BY THIS AGREEMENT SHALL BE SENT

TO _____________________ DEPARTMENT, ATTENTION:______________________.

REMAINDER OF PAGE INTENTIONALLY BLANK.

SIGNATURE PAGE FOLLOWS.

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IN WITNESS WHEREOF, the parties have caused this Agreement to be

executed by their duly authorized officers on the date first appearing above.

[REGISTERED NAME OF COMPANY] CITY OF WESTMINSTER

By:______________________________ By: _________________________

Printed Name:___________________ Printed Name:___________________

Title: _____________________________ Title:

_____________________________

Address: Address:

_________________________________ 4800 West 92nd Avenue

_________________________________ Westminster, Colorado 80031

ATTEST: ATTEST:

________________________________

______________________________

City Clerk

Title: ___________________________

APPROVED AS TO LEGAL

FORM

Corporate Seal (if applicable)

By:____________________________

City Attorney

Rev. 03/14

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Appendix A to Services Agreement

Scope of Services

(To be inserted in final agreement)

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Appendix B to Services Agreement

Consultant’s Fee Schedule

(To be inserted in final agreement)