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CiscoIPPhone8865NavigatingYourPhone
LineButtonsLinebuttonsarelocatedonbothsidesofthephonescreen.Buttonsthatarenotassignedtophonelinescanbeusedforspeed-dialsandotherfeatures.
SoftkeysSoftkeysarefeaturebuttonsthatdynamicallychangetoreflectyourcurrentoptions.Foursoftkeybuttonsarelocatedbelowthephonescreenandcorrespondwiththefeaturesdisplayeddirectlyabovethemonthescreen.
Whenadditionalfeaturesareavailablebutarenotcurrentlyshown,pressthesoftkeythatcorrespondswiththeavailableellipsessymboltoseeadditionaloptions.
ScrollingToscrollthoughamenuorlist,pressupordownontheNavigation buttonsontheSelect bar.
Ascrollbaronthescreenindicatesyourrelativepositionwithinalist.
DialingToplaceacall,pickupthehandsetandenteranumber.Or,tryoneofthesealternatives.
Dialon-hook1. Enteranumberwhenthephoneisidle.2. Liftthehandsetorpressoneofthese:aline
button,theCall softkey,theHeadset button,theSpeakerphone button,orthe
roundSelect buttonintheNavigationbar.
SpeeddialEnteraspeed-dialitemnumberandpresstheSpeedDial softkey.Or,pressthedown arrowontheNavigationbarwhenthephoneisidle,thenscrolltoaspeed-dialitemandpresstheroundSelect buttonintheNavigationbar.Youmayalsohavespeeddialsassignedtosomebuttonsalongtherightsideofyourphone.
RedialthelastnumberWhilethephoneisidle,presstheRedial softkeytoredialonyourprimaryline.Toredialonasecondaryline,pressthelinebuttonfirst.
AnsweraCallNewcallindicators:
• Aflashingamberlinebutton• AnanimatediconandcallerID• Aflashingredlightonyourhandset
Toanswerthecall,liftthehandset.Or,presstheflashingamberlinebutton,theAnswer softkey,ortheunlitHeadset orSpeakerphone button.
AnswerwithmultipleLinesIfyouaretalkingonthephonewhenyougetanothercall,amessageappearsbrieflyonthephonescreen.Presstheflashingamberlinebutton
toanswerthesecondcallandputthefirstcallonholdautomatically.
HoldPresstheHold button.Theholdiconappearstotherightoftheline,andthelinebuttonflashesgreen.Toresumeacallfromhold,presstheflashinggreenlinebutton,orpresstheResumesoftkeyorpressHold asecondtime.
Transfer1. Fromaconnectedcall(notonhold),pressthe
Transfer button.2. Enterthetransferrecipient’sphonenumber.3. PresstheTransfer buttonortheTransfer
softkey(beforeoraftertherecipientanswers).Thetransfercompletes.
Conference1. Fromaconnectedcall(notonhold),pressthe
Conference button.2. Makeanewcall.3. PresstheConference buttonorthe
Conference softkey(beforeorafterthepartyanswers).
4. Theconferencebeginsandthephonedisplays“Conference.”
5. Repeatthesestepstoaddmoreparticipants.
Theconferenceendswhenallparticipantshangup.
CiscoIPPhone8865
MuteAudioandStoppingVideoTomuteyouraudio,presstheMute button.Avisualconfirmationisdisplayedonthescreen,andaredlightturnsonunderthemuteicon.Toun-muteyouraudio,presstheMute buttonasecondtime.
StoppingYourVideoTurnthecamerashuttercounterclockwisetostopyourvideo.Turnthecamerashutterclockwisetostartyourvideo.
ViewandRemoveParticipantsDuringaconference,presstheDetails softkey.Toremoveaparticipantfromtheconference,scrolltotheparticipantandpresstheRemove softkey.
VoicemailWhenyoureceiveanewvoicemailmessage,youwillnoticethesethreemessageindicators:
• Asolidredlightonyourhandset• Astutterdialtone(forvisuallyimpairedusers)• “NewVoicemail”messageonyourphone
display
ListentoMessagesPresstheMessages buttonandfollowthevoiceprompts.Tocheckmessagesforaspecificline,pressthelinebuttonfirst.
DiverttoVoicemailPresstheDivert softkeywhenthecallisringing,active,oronhold.Divertsendsanindividualringingcalldirectlytoyourvoicemail.
ForwardCalls1. Toforwardcallsonyourprimarylineto
anothernumber,presstheFwdAll softkey.2. Enteraphonenumberorpressthe
Messages buttontoforwardallcallstoyourvoicemail.
3. Lookforconfirmationoftheforwardonyourphonedisplay.
4. Tocancelcallforwarding,pressFwdOff.
DirectoriesYoucanusetheDirectoriestosearchforandcallanycolleaguebyname.
1. PresstheContacts button.2. SelectadirectoryusingtheNavigation bar
andSelect buttontoscrollandselect.3. Useyourkeypadtoinputsearchcriteria.4. PresstheSubmit softkey.5. Todial,scrolltoalistingandpresstheDial
softkey.
CallHistoryToviewyourcallhistory:
1. PresstheApplications button.2. SelectCallHistory.3. Selectalinetoview.
Yourphonedisplaysthelast150missed,placedandreceivedcalls.
4. Toviewdetailsforacall,scrolltothecallandpresstheMore softkey,thenpressDetails.
5. Todialfromthecallhistory,scrolltoalistingtheneitherliftthehandset,pressalinebutton,orpresstheSelect button.Toeditanumberbeforedialing,presstheMore softkeythenEditDial.
Quick Reference Guide
CISCO8865IPPhone