CHRISTINA PORTER                                                                                       PO BOX 491                                                                ST. MARTINVILLE, LA 70582                                                            337-441-5783  337-342-8529                                                CHRISTINAPORTER82@OUTLOOK.COM

OBJECTIVE:

Experienced professional with a solid background in customer oriented services and assistance. Desired goal is to obtain a position utilizing my past training and experience with the opportunity for professional growth based on performance.

PROFILE:

Excellent interpersonal skills, initiative, attention to detail, and follow-through skills. Promoted and received increased responsibilities due to impressive work performance throughout work history. Self-motivated, dedicated and consistent performer. Works well in a fast-paced, high-pressure environment, able and willing to assume additional responsibilities as needed to accomplish organizational goals Special emphasis on customer satisfaction and continued relations.

WORK EXPERIENCES:

Day Care//Tutoring (08/2008/ Present) Tutor//Daycare//Homeschool

Teaches children to participate with others of their age group in social interaction as well as the behavior that will be expected of them when they go on to elementary school.

Exposes them to listening to and discussing stories to improve their comprehension abilities.

Offers them simple crafts and activities to develop their motor skills. Supervises their play with learning experience toys like blocks and puzzles. Trains them to obey simple rules and following regular school procedures.

Teaches simple songs and rhythmic skills. Evaluates their progress and discusses their readiness for kindergarten with their

parents. May recommend that young or immature children wait another year before kindergarten.

Bruce’s Food–Cade, LA (8/2013-01/2014) Machine Operator                   

Obtains customer order and assures that adequate packing supplies are in packing machine hopper or available at machine.

Starts machine and carefully observes initial operation. If satisfactory, upgrades machine speed to full cycle.

Removes jams when machine shuts down because of malfunction, incorrect packing materials, etc.

Records production for customer order. Disposes of spoilage in designated manner.

Angelic Touch Inc. –St. Martinville, LA (8/2009-4/2013) Office Assistance

Prepare agendas, materials related thereto, and see that all legal requirements are met. Responsible for following up on actions of a court, committee, assigned group, etc., to

ensure that decisions are implemented, contracts are prepared, and appropriate parties notified.

Responsible for establishing and maintaining official documents and records in appropriate files. May be asked to attend some meetings, seminars, etc., possibly to take notes or furnish information.

Research for a project or a legal matter. Supervise subordinate clerical employees. Receive visits or calls regarding complaints which may be resolved or referred to proper

person for resolution. Performs such other duties as may be assigned. Typed documents such as correspondence, drafts, memos, and emails, and prepared 3

reports weekly for management. Opened, sorted, and distributed incoming messages and correspondence. Purchased and maintained office supply inventories, and being careful to adhere to

budgeting practices. Greeted visitors and determined to whom and when they could speak with specific

individuals. Recorded, transcribed and distributed minutes of meetings.

Subway – Broussard, LA (06/2004- 05/2006) Food Artist, Cashier

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services, or admission; and tabulate bills using

calculators, cash registers, or optical price scanners. Greet customers entering establishments. Provide information on company procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas, and complete other general cleaning duties,

duties such as mopping floors and emptying.

Debbie's Home Health Franklin, LA (2001-2004)Administrative Assistant

Assisted in document scanning (100+/day) and logged them in the company’s proprietary computer system for future review by other internal departments as well as the company’s international offices.

Assisted in typing and distribution of confidential letters for senior members daily. Received “Most Dedicated Intern” award. Led internship team of 8 in developing new inventory filing system.

Avon Products Manufacturing Inc. - St. Martinville, LA (1999 - 2006) Independent Sales Representative

Advertising coordination:  Coordinates weekly sales programs and special promotions for retail customers based on merchandise purchased.

Special events:  Assists the purchasing department with special projects that are programmed for extra sales opportunities, i.e., trade shows, holidays, contests, seasonal specials, etc.

File systems:  Maintains weekly records documenting all communication affecting sales programs and special promotional events.

Proof of performance:  Makes copies of weekly ads, covering all the company's markets and events, and maintains in file for future reference

Reports:  Prepares reports and documents to measure results and advise on various sales and promotional results.

Samples:  Provides samples for advertising department and maintains sample room stock.

Maintains continuous communication with retail, advertising, sales, and purchasing departments in order to follow through on weekly ads.  

Maintains contact with vendors and brokers concerning customer response, manufacturers' promotional programs, and general scope of market conditions.

Knowledge, Skills, and Abilities:

Thorough knowledge of modern office practices and procedures and the use of office machines and equipment.

Thorough knowledge of policies and procedures of the county; ability to understand and interpret pertinent policies and procedures clearly and accurately.

Ability to establish and maintain effective working relationships with supervising personnel, co-workers, subordinates, the media, representatives from all levels of government, civic organizations, business professionals, and the general public.

Ability to project a positive, concerned image to the public. Knowledge of the law as it pertains to county government. Ability to communicate effectively orally and in writing. Sufficient skill in typing to complete 60 wpm accurately and the ability to take sufficient

notes at a meeting from which to prepare an accurate record of events.

QUALIFICATIONS:

Patience, tact, and good problem-solving ability.

Good communication skills. Knowledge of principles and processes for providing customer and personal services. Basic mathematical ability; e.g., ability to make change. Willingness to accept part-time work; work on weekends, holidays, and evenings.

EDUCATION:

2014-Present Ashford University- Early Childhood Education 2012-2013 South Louisiana Community College --PTC--Graduation May2013 2008-2011- Volunteer work at Early Head Start, Head Start, Early Learning Center St.

Martinville, La 70582 while son was in school. 2001-2003 Northwestern State University Business Administration; Computer Science. 2003 -2003 First Professional Real Estate School, Inc. , New Orleans, LA--Certificate

Program 1 day class.1997 – 2001 St. Martinville Senior High, St. Martinville, LA--Diploma Graduation, May 2001