Chief Operating Officer

Johns Hopkins University

Senior Director Facility Operations

Baltimore, Maryland

Search conducted by:

www.helblingsearch.com

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without the prior written consent from Helbling & Associates, Inc.

The Johns Hopkins University is one of the world’s leading research universities. Based in Baltimore, Maryland,

the University comprises 10 academic and research divisions and numerous centers, institutes, and affiliated

entities throughout the Baltimore-Washington area and abroad. Divisions of the University include: the Zanvyl

Krieger School of Arts and Sciences, the G.W.C. Whiting School of Engineering, and the School of Education

on the Homewood campus; the School of Medicine,

the Bloomberg School of Public Health, and the School

of Nursing located nearby in East Baltimore; the

Peabody Institute and the Carey Business School in

downtown Baltimore; the Paul H. Nitze School of

Advanced International Studies in Washington, D.C. with

campuses in Bologna, Italy and Nanjing, China; and the

Applied Physics Laboratory in Laurel, Maryland. Johns

Hopkins has a total enrollment of more than 25,000

students and an endowment of more than $4B. The

University attracts the finest undergraduate, graduate,

and professional students and receives more federal

research and development funding than any other

university in the United States.

The mission of the University is to educate its students

and cultivate their capacity for lifelong learning, to

foster independent and original research, and to bring

the benefits of discovery to the world. Johns Hopkins’

planning, design, and construction initiatives are closely

tied to both the mission of the University as well as

President Daniels’ vision for the University as expressed in

his Ten by Twenty goals. Johns Hopkins is extraordinarily

entrepreneurial and excellence-driven, and this

entrepreneurial spirit generates the innovation for which

Johns Hopkins is known internationally—innovation that

often happens through collaborations that harness

complementary strengths to find solutions to the

greatest societal, philosophical, and scientific

challenges.

Johns Hopkins University Senior Director Facility Operations| 2

The Role

Johns Hopkins University

General Summary

The Senior Director of Facility Operations is a senior member of the division’s leadership team and is responsi-

ble for approximately 260 employees in support of 4.5 million square feet of building space constructed on 136

acres of land. The Senior Director currently has four direct reports and provides leadership to managers, super-

visors, operations and administrative staff to ensure all physical assets including buildings, landscape, and utili-

ties infrastructure on the Johns Hopkins University Homewood Campus, and at select off site properties, are

operated and maintained at the highest quality levels and in an efficient fashion. These areas of supervision

include facilities maintenance and repair, custodial services, landscape services, utilities generation and distri-

bution, engineering, and Residential Life facilities. In addition, this position provides leadership and oversight of

a number of University-wide programs including energy procurement, deferred maintenance, and mainte-

nance strategies, as well as specific technical support for independent academic centers, divisions, and real

estate. This position reports to the Vice President Facilities & Real Estate.

Johns Hopkins University Senior Director Facility Operations| 3

Essential Job Functions

• Provides leadership and direction for all physical plant personnel assigned to operate and maintain the

buildings, landscape, and utilities infrastructure for approximately 4.5 millio SF on the Homewood Campus,

including academic buildings, libraries, recreation, athletic, and housing facilities. Leverages MAXIMO and

other facility systems to manage work and develop metrics for performance assessment and improve-

ment.

• Manages campus utility production and distribution systems that provide cogeneration (4.6Mw), chilled

water (11,000 Tons), and steam (225,000 Pounds per Hour). Responsibilities include oversight of operations,

maintenance, and capital renewal. Provides leadership in updating the utility master plan, campus con-

version from steam to hot water heating, and implementation of sustainability objectives to be identified in

a planned update to sustainability goals.

• Provides oversight of several off campus properties adjacent to Homewood, including the School of Edu-

cation Building, and technical support to a number of independent academic centers, divisions and real

estate as needed.

• Responsible for developing and overseeing deferred maintenance program across the University. This in-

cludes developing a five-year plan for the Homewood campus (annual $5 to 10M budget); managing the

University-wide facility condition assessment process; and generating and refreshing data, establishing tar-

geted investments, and tracking budgeted and actual expenditures on deferred maintenance for all divi-

sions.

• Works jointly with Design & Construction and Planning & Architecture to develop design standards, provide

design reviews, and collaborate to ensure MEP and operational standards are adhered to in design, con-

struction, and renovations of University assets.

• Provides direction and oversight of all housing maintenance and custodial operations in accordance with

Homewood Student Affairs operating requirements. This includes daily operations, budget development

and administration, and capital renewal programs.

• Works with University labor relations personnel and bargaining unit senior leaders to ensure the bargaining

unit contract and University policies are administered properly. Serves as Homewood Campus representa-

tive on the University’s labor relations team for bargaining unit contract negotiations.

• Communicates with all levels across the University community, including students, bargaining unit employ-

ees, deans, department heads and directors, and Executive Staff and Trustees. Communicates with enti-

ties outside the university including consultants, government agencies, and other groups engaged in Uni-

versity business.

• Serves as Operations Chief within the Incident Command System for the Homewood Campus. This position

is the highest ranking operations role within the system and has full responsibility for managing all tactical

operations at the incident.

• Develops and manages annual

operating budgets, totaling in excess

of $65 million. Provides accurate ex-

pense projections to meet targeted

goals and top level 5 year budgets.

• Provides direction for managing

departmental support of major cam-

pus events including commence-

ment, homecoming, and trustee

meetings; works closely with Director

of Special Events and the President’s

office.

• Ensures departmental compli-

ance with JHU, OSHA, and MOSHA

safety regulations.

Johns Hopkins University Senior Director Facility Operations| 4

Minimum Qualifications (Mandatory)

A Bachelor’s degree in an engineering discipline or technical equivalent and a minimum of ten years of pro-

gressive managerial experience in a facilities environment is required.

Additional education may substitute for required experience and additional related experience may substi-

tute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Bargaining Unit experience in an academic environment.

• A strong mechanical or electrical background and experience with large campus utility infrastructures.

• Masters degree and/or professional certifications in technical or facility management related disciplines.

Special Knowledge, Skills and Abilities

• Requires ability to establish and main-

tain effective working relationships with

diverse constituencies, and must have

outstanding customer service and con-

sensus building skills.

• Requires ability to successfully create

plans and prioritize, execute, and moni-

tor strategic operational plans that fo-

cus on reliability, mission effectiveness,

and cost efficiency, using technology.

• Requires ability to use technology to

monitor and improve operations.

Demonstrated use if analytical/

numerical thinking and trending, as-

sessing, and measuring effectiveness in

order to make effective decisions.

Demonstrated data analysis skills (able

to track, manipulate, and analyze data)

and ability to identify patterns and

trends and make recommendations for

improvements.

• Requires ability to provide leadership

and direction for maximizing asset value

and maintaining multiple use facilities

and large scale complexes.

• Requires ability to establish and main-

tain effective working relationships with

diverse constituencies, and must have

outstanding customer service and con-

sensus building skills.

• Excellent executive-level written and

oral communication skills are required.

• Computer literacy, and working

knowledge of engineering plans and

specifications,

• Experience in performance manage-

ment is essential.

About Our Firm

Helbling & Associates is a national executive search firm specializing in facilities management; architecture,

engineering, and construction; and real estate development roles.

Founded in 1992, we provide a team approach to executive searches, allowing our clients to benefit from our

professionals’ combined 250+ years of recruiting experience. We offer the sophistication and resources of a

large search firm, while our specialized boutique operation brings a strong client focus, personalized

consulting, and the attention to detail that builds long-term partnerships.

Johns Hopkins University is conducting a national search with the assistance of Helbling & Associates

(www.helblingsearch.com), an executive search firm specializing in areas of facilities management, construc-

tion, engineering, and real estate development.

Please direct questions to: Tom Dunn, Managing Director

E: tomd@helblingsearch.com

O: (724) 935-7500 x104

C: (412) 523-0381

The Search

Johns Hopkins University Senior Director Facility Operations| 5

Supervisory Responsibility

Direct reports include two Associate Directors, a

Facility Manager, and an Administrative Assis-

tant with approximately 260 indirectly reporting

personnel.

Budget Authority

Oversees an annual operating budget of over

$65 million.

Physical Requirements

• Sitting in a normal seated position for ex-

tended periods of time.

• Reaching by extending hand(s) or arm(s) in

any direction.

• Finger dexterity required to manipulate ob-

jects with fingers rather than with whole

hand(s) or arm(s), for example, using a key-

board.

• Ability to see within normal parameters.

• Ability to hear within normal range.

• Ability to move about.

This description is a general statement of required major duties and responsibilities performed on a regular and

continuous basis. It does not exclude other duties as assigned.

Helpful Links

Johns Hopkins University: jhu.edu — JHU Benefits & Worklife: hr.jhu.edu/benefits — Visit Baltimore: baltimore.org