Chiara TagliaroGENERAL TOPICBuilding quality from the perspective of the users/stakeholders

SUBJECTTools and Methods for the Overall Assessment of the Quality of the Building Product Perceived by Users

Short BIO• Bachelor’s and Master’s in Architecture at Politecnico di Milano

(Master’s Thesis: “S.O.S. Sociale o Sostenibile? La partnership pubblico-privato incontra i nuovi modi dell’abitare”)

• Erasmus project at Technische Universität Wien (Austria)

• Interniship at Lombardy Regional Government Offices

(VAS - Strategic Environmental Assessment)

• Research Fellowship at Politecnico di Milano on the topic: “Social Housing: a possible turning point. Financial instruments for take off of the field and criteria to evaluate and measure the quality of products/projects”

- Past -

PALAZZO LOMBARDIAPei Cobb Freed & Partners +Caputo Partnership

Best Tall Building Europe Award Winner in the2012 CTBUH Awards Program EMPTY

COLD

Break areas

Noisy

DARK

OPEN SPACE

Special needs(women with children,

disabled, etc.)

- Present -

Managers

Contractors

Owners

Visitors

Maintainers

Staff

CustomersDesigners MONITORING

& stakeholders PREPARATION

DESIGN

CONSTRUCTION

Building

USE

New ways of working

SURVEYINGINTEGRATION of INFOs

QUALITY

Corporate strategiesServices – facilities

Privacy problemsEpidemiological

approach

BUILT ENVIRONMENT ECONOMY AND MANAGEMENTLife-cycle management of the built environment

Management of building process

BIG DATA?

Could the building gain higher quality in terms of comfort,

functionality, EFFICIENCY,

economic value taking into account the INFORMATION provided by its users/occupants?

… ???

- Future -“BUILDING QUALITY”?

Stakeholders?

WhenCan we better manage the relation-interaction between the users and the building in the

DAILY OPERATION/LIFE ?

WHO

WHEREWhat

WHY

- R&T Plan -

Collaborative Research Methodologies

Training

Survey and experimental research methodologies

Innovation in Building Process Management

Construction and Real Estate Process Management and Innovation

Sustainability Metrics for the built environment and the efficient use of resources

A multidisciplinary perspective on Big Data

Lab. di Progettazione Tecnologica dell’Architettura 2 -Valorizzazione e Sviluppo Immobiliare Teaching

Abstract + paper submission (within June 2015) for the participation to the CIB World Building Congress 2016 - Intelligent Built Environment for Life30 May – 3 June 2016, Tampere, Finland

Communication

Post Occupancy Evaluation – Alcatel Lucent, “Energy Park”

ResearchResearch (Reference Bibliography, State of the Art, Research Project Refinement) + Preparation of Milestones