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1 Chewang Lhamu Lepcha,MBA First Semester 2013

Chewang Assignment on p.grooming

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Page 1: Chewang Assignment on p.grooming

INTRODUCTION

1 Chewang Lhamu Lepcha,MBA First Semester 2013

Page 2: Chewang Assignment on p.grooming

Appearance does matter. Personal grooming is important if you

want to feel confident and project a positive Self-image of yourself. A person who does not bother to keep his/her body clean is not a pleasant person to be around with. For a good impression, grooming is a must. Grooming also involves dressing, hairstyle, and etiquette. With this guide you will learn how to choose your clothes, how to take care of your skin, how to wear make-up, how attitude and fitness matters, the art of hairstyling and many more.

Catering for both men and women, the information you find here will be very useful to you if you decide that you are important and you want to start doing something for yourself.

You can be relaxing at home or having a dinner in a posh hotel or simply going to the market, grooming is important anywhere, anytime!

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Agenda

GROOMING

BODY LANGUAGE

PROFESSIONAL ETIQUETTE

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Grooming and Its Importance

It is the process of making yourself looks neat and attractive.

The things which you do to make yourself and your appearance tidy and pleasant.

Grooming is important for a positive self-image and to encourage and assist the resident to maintain a pleasing and attractive appearance

Grooming Fundamentals & Levels

Individual Level – Personal grooming

Group Level - Grooming of a team

Organization Level – Grooming of a company

Personal Grooming Fundamentals

Hair clean and styled appropriately

Clean nails, skin and teeth

Many professionals wear make-up (depends on field)

Check fragrance and clothing care

People Perceptions from Groomed appearance of Professionalism

Professionalism

Level of sophistication

Intelligence

Credibility or Reliability/Respect

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BODY LANGUAGE

Non-verbal mode communication

We do in every single aspect of our interaction with another person

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It is like mirror that tells us what the other person thinks and feels in response to our words or actions.

BODY LANGUAGE MATTERS

Positive / Aggressive

Cool & Calm

Nervous / Scared

Active

Passive / Dull

Negative / Weak

Importance of Nonverbal Communication

Verbal & nonverbal Communication plays an important role in how people interact with one another.

People are using around 35% verbal communication and 65% nonverbal communication in daily life.

Nonverbal communication has also cultural meaning

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TIPS TO GOOD COMMUNICATION SKILLS

Maintain eye contact with the audience

Body awareness

Gestures and expressions

Convey one’s thought clearly

Practice effective Communication

Fig: Showing the means of good communications

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Etiquette Basics- Creating a positive image

Behavior:

• Exhibit a positive attitude and pleasant demeanor

• Use a firm handshake

• Maintain good eye contact

• Appropriate introductions – introduce someone by their title and last name (Ms. Mrs. Mr. Dr. Smith), unless otherwise specified

• Rise when you are introducing someone or you are being introduced

• Nonverbal communication is important

• Show common respect and consideration for others

Professional Appearance

Grooming is fundamental

• Hair clean and styled appropriately

• Clean nails, skin and teeth

• Many professionals wear make-up (depends on field)

• Check fragrance and clothing care

Office Etiquette

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'Etiquette' is a French word which means a 'ticket', on ceremonial or other important occasions a 'ticket' of instructions was issued to visitors detailing what they should do.

Thus the ticket enlists the rules of decorous behavior observed in a polite society.

In a professional sense this includes behavior towards clients and colleagues which is in their best interests.

E-mail etiquette

Be concise and to the point

Answer all questions

Use proper spelling, grammar and punctuation where needed.

Do not attach unnecessary files

Handling complaints

Listen carefully

Convey sincere interest and be empathetic

Agree as often as possible

Remain calm and courteous. DO NOT ARGUE!

Do not interrupt

Do not blame co-workers

Personal & Professional boundaries

Refrain from using office supplies for personal use

Refrain from using swear words

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Avoid emotional outbursts

Don’t groom yourself in public

Pick up after yourself

Respect others’ cubicle/office space

Conclusion

Grooming is a habit you simply can't ignore. If you don't take care of yourself,

how can other people expect you to take care of anything else? You might enjoy

smelling like an onion. Heck, you might not even notice it. But failing to take proper

care of your body can lead to some pretty serious consequences and unsavory first

impressions. Poor hygiene and grooming can cause you to lose your job, not get that

job, and even lose out on a pretty woman. Grooming is a lifestyle, and once you've

got the basics down, it becomes second nature to you.

Exfoliate,cleanse, moisturize, shampoo, condition, trim, and shave. These aren't

words exclusive to women. So get with the program, guy. It's 2012, and it's perfectly

fine for you to care about how you look. It's not girly. It's just another way for a man

to look his best.

Well-manicured nails on a man's hands are surprisingly appealing to women. A soft

and silky face can elicit moans of pleasure from the opposite sex. And a subtle, yet

alluring scent emanating from your body can put make any sane woman lose her

common sense.

But don't just do it for the ladies. Do it for yourself, because the better you look, the

more confident you'll be, and that is the single most attractive trait a man can have.

Thank you

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