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Check Fraud: Why are Losses
Trending Down?
Check Fraud - In The News
• American Banker, “…losses from check fraud will grow
by 2.5% annually in the coming years.”
2
• Frank Abagnale, “Check fraud is a huge, growing
problem.”
• Memento, “Check volumes may be trending down, but
check fraud is definitely on the rise.”
• Frank Abagnale, “The recent growth in check fraud has
reached epidemic proportions…”
• Fiserv, “According to the National Check Fraud Center,
check fraud and counterfeiting are the fastest-growing
problems affecting the nation’s financial system…”
Check Fraud - In The News
• ABC News, “During a year that saw a record rise in
financial crime reports, one scam that has plagued banks
and consumers for decades is fading away: check
fraud.”
3
• ABC News, “The number of check-related suspected
crimes peaked in 2008…”
• ABC News, “In dollar amounts, check fraud losses have
declined from $1.02 billion in 2008 to $893 million in
2010, according to data from the ABA’s 2011 Deposit
Account Fraud Survey Report.”
Check Fraud Trend
aba.com|1-800-BANKERS
Highlights of ABA Industry Survey Results
© American Bankers Association, Washington, D.C.
aba.com|1-800-BANKERS
5
2011 ABA Deposit Account Fraud Survey
Community Banks 19%
Mid-Sized Banks 49%
Regional Banks 20%
Superregional / Money
Center Banks 12%
Northeast 33%
Southeast 17%
Central 15%
Midwest 10%
Southwest 10%
West 15%
By Asset Size By Location
• Community: < $500 million • Mid-Sized: $500 million–$4.9 billion
• Regional: $5–$49.9 billion • Superregional/Money Center: $50 billion or more
© American Bankers Association, Washington, D.C.
Profile of Survey Participants (117 Banks)
aba.com|1-800-BANKERS
Expected Change in Transaction Volume by Channel 6
Community Mid-Sized Regional Superregional/ Money Center
All Respondents
Online banking 4.1 3.9 4.0 4.0 4.0
ACH 3.7 3.9 4.0 3.9 3.9
Mobile banking, in general 3.6 3.8 3.9 4.5 3.9
Debit card (PIN based) 3.9 3.8 3.8 3.7 3.8
Debit card (signature based) 3.8 3.8 3.7 3.5 3.7
Mobile banking, P2P 3.4 3.6 3.8 4.1 3.7
Remote Deposit Capture, non-consumer
3.7 3.6 3.9 3.9 3.7
Image capture via mobile device
3.0 3.3 3.8 4.3 3.5
Remotely created checks (RCC)
3.6 3.4 3.6 3.3 3.5
Wire 3.5 3.4 3.7 3.7 3.5
Check 2.8 2.9 3.0 3.1 2.9
Expected Change in Transaction Volume Over the 12 Months by Channel (1 = significant decrease, 3 = no change, 5 = significant increase)
© American Bankers Association, Washington, D.C.
aba.com|1-800-BANKERS
3.70 3.50
3.30 3.30 3.30 3.20 3.20 3.10 3.10 2.90 2.90 2.90 2.80 2.80 2.80 2.80 2.70
2.40 2.20
Perceived Threats Against Bank Deposit Accounts 7
Average Threat Level: 0 = None; 5 = Extremely High
© American Bankers Association, Washington, D.C.
aba.com|1-800-BANKERS
Changes in Perceived Threat Levels 8
+0.78
+0.26
+0.37
+0.55
+0.39
+0.69
+0.77
+0.75
+0.38
+0.41
+0.84
+0.43
+0.74
+0.95
-0.33
-0.19
-0.17
+0.04
+0.04
+0.06
+0.26
+0.29
+0.36
+0.39
+0.41
+0.43
+0.51
+0.77
Customer victimization scams
Check fraud (paper based), withdrawal
Check fraud (paper based), deposit
Debit card (signature based)
New account fraud
Identity theft
Remote deposit risk
Organized ring attempts
Debit card (PIN based)
ACH fraud, receiving
Wire fraud, originations
Wire fraud, receiving
Online banking
ACH fraud, originations
2009 over 2007
2011 over 2009
© American Bankers Association, Washington, D.C.
Decrease (−) Increase (+)
aba.com|1-800-BANKERS
Check Fraud Against Bank Accounts 9
$1,091 $2,200
$4,337 $5,509
$12,208 $11,365 $11,016
$512 $679 $698 $677 $969 $1,024 $893
1997* 1999* 2001* 2003* 2006** 2008** 2010** 2012
Loss Avoidance+Actual Losses
Actual Losses
* Commercial banks only.
** Commercial banks, savings banks, and savings and loan associations combined.
Industry Estimates in $ Millions
© American Bankers Association, Washington, D.C.
aba.com|1-800-BANKERS
Check Fraud Leading Loss Categories 10
38% 35% 30%
28% 30% 30%
27% 22% 29%
7% 13% 11%
2006 2008 2010
$0.9B
$3.3B
$3.4B
$4.6B
$1.5B
$2.5B
$3.4B
$4.0B
Based on Estimated Industry Loss Amount
© American Bankers Association, Washington, D.C.
$1.2B
$3.2B $3.3B $3.3B
* Return deposited items where fraud is suspected, This category includes nine subcategories: closed accounts, no account found, NSFs, stop payments, refer to maker, remotely created checks, uncollected funds, reclamation (government checks), and other return loss reasons.
Other (alteration, kiting, etc.)
Forgery
Counterfeit
RDI*
aba.com|1-800-BANKERS
Check Fraud Losses by Deposit Channel 11
81% 80%
62%
11% 6%
19%
6% 6%
5%
3% 8% 14%
2006 2008 2010
Based on Estimated Industry Loss Amount
© American Bankers Association, Washington, D.C.
$0.3B Other (e.g., by
mail, RDC)
ATM non-proprietary
ATM proprietary
Over the counter
$0.7B
$1.3B
$9.9B
$0.9B
$0.7B $0.7B
$9.1B
$0.5B
$0.6B
$2.1B
$6.8B
aba.com|1-800-BANKERS
75% 74% 62%
16% 16% 21%
4% 5% 8%
6% 5% 9%
2006 2008 2010
Consumer accounts Small businessMiddle market Large corporation
38%
Check Fraud Losses by Account Source 12
Based on Estimated Industry Loss Amount
© American Bankers Association, Washington, D.C.
26% 27%
$0.7B $0.5B
$1.9B $9.1B
$0.6B $0.6B
$1.8B $8.4B
$1.0B
$0.9B
$2.3B $6.8B
aba.com|1-800-BANKERS
Deposit Account Fraud Losses: Severity 13
© American Bankers Association, Washington, D.C.
Average Losses per Fraud Case, by Payment Channel (all respondents)
$123
$439
$783
$1,636
$1,718
$3,518
$60,326
Signature debit
PIN debit and ATM
Online ACH
Online billpay
Check related
Online wire
Wire fraud (not originated online)
aba.com|1-800-BANKERS
14
Check Fraud vs. Signature Debit Fraud: Frequency
Number of Fraud Cases, Industry Estimates (in thousands)
0
1,000
2,000
3,000
4,000
5,000
6,000
2006 2008 2010
Check Fraud Signature Debit Fraud
Avg. Daily Image Volume Trend
15
66.98 67.24 65.01
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
# i
n M
illio
ns o
f Tra
nsacti
on
s
Trend line shows decline of 2.9% over 23 months
Source: Federal Reserve, Viewpointe, The Clearing House, selected ECCHO Full and Participating
Members and other local / regional exchanges
16
Discussion / Questions?
THANK YOU!
• Panelist:
– Julius Eccell, Frost Bank
– Luke Huys, Wells Fargo Bank
– Jane Yao, American Bankers Association
– David Walker (moderator), ECCHO