Upload
others
View
2
Download
0
Embed Size (px)
Citation preview
Canadians are spending more and more of their lives on mobile devices. Mobile internet plans are expensive and allowances small.At the same time, Wi-Fi networks are everywhere with cheap, fast internet and unused bandwidth available.How can we help bridge this gap between providers and consumers who want to buy and sell of fast, cheap Wi-Fi?
Design Challenge
7015
Helped identify — · The target audience, · How problem is currently solved, · The context when used, · Which technology is being used
PACT Analysis
Technologies / What tools are used now? How might new developments be used?
• Currently, there is no way for personal Wi-Fi hotspots to be sold to, and bought by, consumers who need a Wi-Fi connection.
• The closest are free Wi-Fi connections, often at crowded locations: coffee shops, malls, transit stations• Technology is platform agnostic because most technology can use Wi-Fi.• Would use the app on their own devices.• Would need real-time system to update whether the Wi-Fi hotspots are available, how much the connection
would cost, how many other users were on the connection.
PACT ANALYSIS
P
A
C
T
PACT,SCENARIOS, &MoSCoW
People / Relevant User Characteristics and Skills
• Audience is 18–65 year old males or females (must have credit card and devices).• All kinds of relationships (married, common-law, it’s complicated, single).• People who travel (vacations, high-level sports, day trips across the border, etc.), go out to events, work
away from home/office, etc.• Low-income households or individuals - may not be able to afford monthly internet plans.• People looking to earn additional income.• Users don’t need to be experts in Wi-Fi to use the service.• Familiar with computers and mobile technology (apps and connecting to Wi-Fi).• App would be available to differently abled people if they’re able to use their devices.• Culture & language agnostic-people with devices know what Wi-Fi is and how to use it.• Heterogeneous user groups.• Discretionary users - They will use the app when they need Wi-Fi, otherwise they’ll wait until they return
to their home Wi-Fi, or use their phone plan’s data.• Infrequent users mostly - connect to a Wi-Fi hotspot when they don’t want to use their data, use faster,
more stable connection, or do not use the internet enough to warrant a monthly plan (i.e. senior citizens).
Activities / How is the activity currently carried out? Why? What can be improved?
• Currently people go to Starbucks, McDonald’s, libraries, and other public spaces for free Wi-Fi.• Wi-Fi usage at airports is increasingly popular.• When not using public Wi-Fi, people will use their phone plan data to access the internet, or they wait until
they can use a Wi-Fi connection they regularly use and are already familiar and/or comfortable with.• Primary uses are email and social media with online purchases and banking being the least popular ways
wifi is used outside of the home.• Current accessibility of public Wi-Fi is sparse. When available, consists of a tedious connection process.
Context / The Environment of the Activity
• People can use the app for nearby Wi-Fi access mostly in an urban environment.• Users can drive to a stronger Wi-Fi connection in rural areas if phone data is limited or spotty.• Not limited to time of day, though the Wi-Fi source owners can set times.• Physical environment - usually indoors (can get connection outdoors), usually quiet (could be noisy),
sometimes stressful if needing Wi-Fi for something urgent (he user is just browsing/killing time).• Social environments such as trips away from home where a costly data plan would normally be required,
working outside of the office, events such as a day at an amusement park or tourist attraction, etc.• Circumstances such as the need to upload a term paper, video chat with a potential client, ran out of data,
or a quick trip across a border, are all situations that may require Wi-Fi access.• The cost of data plans and data overages are heartless, ferocious, and murderous.• There is a negative perception about public Wi-Fi networks being flawed and should not be trusted.
Kori, Aaron, and Pj
7016
· Important to connect quickly for emergencies or time sensitive · Good to have for people who are travelling · Good for people who want to earn extra passive income from their home network
Scenarios SCENARIOS PACT,SCENARIOS, &MoSCoW
Kori, Aaron, and Pj
Jennifer Wagner
Jennifer is a soccer Mom from Toronto with two competitive kids who travel often to different tournaments across the North and South America throughout the year. The cost for travel plans is expensive and with so many different tournament locations it makes it difficult to commit to a plan covering a specific region. She wants to stay connected while away from home to keep friends and family up-to-date on the kids game results, while also being able to respond to work emails as well.
Sergio Michalowski
Sergio is a senior citizen who is recently widowed. He is a very active and social person who is comfortable using social chat platforms to connect with friends and family. His monthly data usage is far below what his already limited plan provides him with, so an alternative, more cost effective option that allows Sergio to connect on a need be basis would be ideal to save money but still be able to interact with friends and family whenever he would like.
Kristin Moran
Kristin is a single Mom who looks to earn additional income to help support her and her son. She currently rents out the basement of her home and welcomes the opportunity to lease out services she already subscribes to whenever possible.
Bryan Sutton
Bryan is a gap-year student traveling abroad for the next 6-8 months. Due to his location changing frequently, he finds it difficult to find reliable Wi-Fi in different places around the world. He carries his phone with him to play music from while commuting but has not purchased a data plan to save on costs. He would like to be able to connect to networks as often as possible to post travel pics and updates, keep everyone at home informed about his adventures, check emails, as well as look up information on upcoming travel plans as well.
Melissa Torrecillas
Melissa lost her job in manufacturing over a year ago and has been having a difficult time trying to secure a new position ever since. Given her situation, Melissa has had to cut back on different services including her monthly internet plan, relying on using public Wi-Fi locations to send resumes and take online courses to upgrade her skillset.
Tom Keegan
Tom is a out of town on a business trip and is staying at a hotel where the Wi-Fi is has a weak connection and is extremely slow. He needs to send a presentation to his clients before he leaves to his conference panel but the slow connection is preventing him from doing so in a timely manner.
7017
Identified the must have features — · Buy and Sell Wi-Fi, payment workflow, encryption
Identify future functionality and pathways — · Sells ads? Free for Dropbox
MoSCoW MoSCoW PACT,SCENARIOS, &MoSCoW
Kori, Aaron, and Pj
Must Have
• A way for people to sell their Wi-Fi (host)• A way for people to rent the Wi-Fi (consumer)• A way for people to find the Wi-Fi (on a map)• A way for people to let others know they’re
selling their Wi-Fi• An enhanced encryption service (beyond what
current public Wi-Fi spaces offer e.g. VPN services) to ensure data and privacy is secure for both host and user
Should Have
• A way to rate the Wi-Fi networks - speed, strength, range, max. data usage
• A way to categorize the Wi-Fi networks - house, apartment, private, public
• A way for users to rate and review the Wi-Fi hotspots - rate speed, Wi-Fi accessibility, signal quality
Could Have
• A way to sell ads over the connection • A “Premium” option, providing extremely fast
and secure Wi-Fi • Integration with other services like Dropbox,
Google Drive, to make the data free or cost less• Integrate with car share services/car rental
services making participating Wi-Fi hotspots free while they’re away from home
• Promotional codes and discounts
Won’t Have
• The first time around, the app will not have a way of selling Wi-Fi equipment that is compatible with the app and easy to set up
• Augmented reality component where the user can view the Wi-Fi hotspot through the device’s camera
M
SC
W
7018
Gathered research from other similar designs e.g. Uber, AirBnB, TunnelBearA large map emphasized the interaction to connect and explore which would increase engagement to our app and service.
Benchmark Analysis
7019
User Testing
We tested the prototype with three individuals who all had valuable and, sometimes unexpected, insights. · Fly-out drawer with many additional options but it wasn’t immediately obvious.
7023
Refinements The onboarding experience with a much more engaging visual design and workflow with only the essentials to get people going.
7024
Refinements The user testing so this lead us to implementing an overlay which organized things much more cleanly and adding a findable toggle to the top.
7025
The Solution
https://www.figma.com/proto/NXqky2N3XDUMEUumLcrjLSzQ/Castle-Hi-Fi-Wireframes?node-id=321%3A1300&scaling=min-zoom&redirected=1
· For buying, the user wants to connect quickly and easily and accomplish their task. · For selling, analytics about other users’ use and how much money they’ve made came to the forefront of the design.
7026
Problems• Font Book was created for the
design world of early 2000s
• Fonts have become software with many features
• Fonts now need to be updated as technology changes
• 1000s of high quality fonts are available for free to download
• People want cloud syncing
• Should be more than a utility
Problems• Font Book was created for the
design world of early 2000s
• Fonts have become software with many features
• Fonts now need to be updated as technology changes
• 1000s of high quality fonts are available for free to download
• People want cloud syncing
• Should be more than a utility70
30
Font Library• Can easily browse fonts the
way you want
• Click a font to see its details
• Build collections of fonts based on project or type
• Sort and filter your fonts by many criteria
• Choose how you want your library to be previewed
• Automatic sync and updates
Font Library• Can easily browse fonts the
way you want
• Click a font to see its details
• Build collections of fonts based on project or type
• Sort and filter your fonts by many criteria
• Choose how you want your library to be previewed
• Automatic sync and updates70
34
Font Store• Users can find and install
fonts for use on their computers or the web
• See the top charts of what’s popular for paid and free fonts
• Search for a font they want by classification (sans-serif, serif)
Font Store• Users can find and install
fonts for use on their computers or the web
• See the top charts of what’s popular for paid and free fonts
• Search for a font they want by classification (sans-serif, serif)
7042
Add a Font• Users can still find and add
fonts manually
• Experience is enhanced by gathering data from the Font Store library
• Users can explore the details, weights, a specimen, glyphs, font pairings, and also see more
Add a Font• Users can still find and add
fonts manually
• Experience is enhanced by gathering data from the Font Store library
• Users can explore the details, weights, a specimen, glyphs, font pairings, and also see more
7047
Technologies
· HTML · CSS · JavaScript · LESS · Gatsby · React · Styled Components
· Lottie + Bodymovin · Netlify · GitHub · npm/yarn · Prettier · ESLint with eslint-plugin-jsx-a11y
7061
Finding a design direction that is distinct and recognizable for A Taste For Life 2019 in Toronto without clashing with the 50 restaurants they are employed in.
Design Challenge
7065
HopeMade Delicious!
Wednesday April 25 2018
Support and services for people living with HIV
On April 25th select restaurants will
be donating a percentage of their
sales to the fight against HIV/AIDS.
All monies raised will go to Fife
House — providing residential
programs and housing services
for men, women and families
living with HIV/AIDS in Toronto.
#Taste4Life
@fifehouse
/fifehouse
Lead Sponsor
Wednesday,May 1, 2019
#Taste4Life@fifehouse/fifehouse
A Taste For Life 2019 Hope
Made Delicious
Restaurants across the GTA will be donating a percentage of their sales to the fight against HIV/AIDS. All money raised will go to Fife House who provides residential programs and housing services for individuals and families living with HIV/AIDS in Toronto.
For a full list of participating restaurants visit www.fifehouse.org
PART
ICIPATING
R E S TA U R AN
T
PR ESENTED BY
LE AD SP O NSO R
THANK YOU TO OUR GENEROUS SPONSORS
ONE KING WESTH O T E L E S I D E N C E 70
66
Join us again!We will be supporting Fife House by donating a percentage of all sales on Wednesday, April 25th. So why not visit us again and help us to provide residential programs and housing services for men, women and families living with HIV/AIDS in Toronto.
PLUS: You have a chance to win fabulous prizes, just by dining out!For a listing of all participating restaurants go to any of these sites:
dine.to | atasteforlife.org | fifehouse.org
#Taste4Life @fifehouse/fifehouse
It's simple to participate:A Get a group together - family, friends and business associates for a great evening.
B Call us and make a reservation for Wednesday, April 25th.
C We will donate a percentage of the cost of your meal to Fife House.
It’s thateasy.
Join Us Again!
We will be supporting Fife House by donating a portion of all sales on Wednesday, May 1st. Visit us again and help us provide residential programs and housing services for men, women, and families living with HIV/AIDS in Toronto.
#Taste4Life
/fifehouse
@fifehouse
atasteforlife.orgfifehouse.org
Gather a group together — Family, friends, and business associates for a great evening.Contact us and make a reservation for Wednesday, May 1st.We will donate a percentage of the cost of your meal to Fife HousePlus: You have a chance to win fabulous prizes, just by dining out!
IT’S SIMPLE TO PARTICIPATE FOR A FULL LIST OF ALL RESTAURANTS, GO TO —
FOLLOW US ONLINE
PR E S E NTE D BY
LE AD SP O NSO R
THANK YOU TO OUR GENEROUS SPONSORS
ONE KING WESTH O T E L E S I D E N C E
1
2
3
+
Lead Sponsor
Wednesday April 22 2018
HopeMade Delicious!
Support and services for people living with HIV
Make a reservation today!
A Taste ForLife 2019 Hope
Made Delicious
Wednesday,May 1, 2019
Make a Reservation Today!
IN SUPPORT OF LEAD SPONSOR
7068
first + last name title
address
city province postal code
cell email
[ ]
phone: home business
[ ] [ ]
CASH $
CHEQUE ( payable to Fife House )
Visa Mastercard
name on card
TOTAL AMOUNT
expiry date month/year
card #
signature
Fife House respects your privacy. We protect your personal information and adhere to all legislative requirements with respect to protecting privacy. The information you provide will be used to deliver services and to keep you informed and up-to-date on the activities of Fife House, including programs, services, special events, funding needs, opportunities to volunteer or to give, open houses and other periodic contacts. If at any time you wish to be removed from any of these communications, simply contact the Development Department at 416-205-9888, ext. 241, or via email at [email protected], and we will gladly accommodate your request. Charitable Registration Number: 13040 1573 RR0001
I would like more information about Fife House �
I would like to be a host for A Taste For Life 2019
THANK YOU! Insert your completed donation form into the envelope and leave it with your server. Please print neatly. Draw takes place immediately following A Taste for Life. Winner will be notified by Fife House.
Payment Options
Fife House 490 Sherbourne St, 2nd Floor, Toronto ON M4X 1K9 T: 416.205.9888 F: 416.205.9919 www.fifehouse.org
Thank You!
Fife House
Cash
To Make a Donation Today
Cheque (Payable to Fife House)
Please insert your completed form into the envelope and leave it with your server. The draw takes place immediately following A Taste for Life. Winners will be notified by Fife House.
Fife House is committed to respecting your privacy. We protect your personal information and adhere to all legislative privacy requirements. The information you provide will be used to keep you informed and up-to-date on the activities of Fife House, including programs, services, special events, funding needs, opportunities to volunteer or give and other periodic contacts. We do not share your information with any third party entity. If at any time you wish to be removed from these communications, contact our Development Department at 416-205-9888 ext. 241 or via email at [email protected] and we will gladly accommodate your request.
CHARITABLE REGISTRATION NUMBER — 13040 1573 RR0001
490 SHERBOURNE ST, 2ND FLTORONTO, ON M4X 1K9
(416) 205-9888FIFEHOUSE.ORG
CARD NUMBER
VISA Mastercard
EXPIRATION DATE (MM/YY)
NAME ON CARD
ADDRESS
SIGNATURE
TOTAL AMOUNT
$ .
I would like more information about Fife House
I would like to be a host for A Taste for Life 2020
FIRST & LAST NAME TITLE
PHONE EMAIL
CITY PROVINCE POSTAL CODE
Thank you for dining out tonight! Your dinner tonight will help provide residential programs and housing services for men, women and families living with HIV/AIDS in Toronto. Please use this form to enter our draw or if you would like to make a special donation to Fife House.
Thank you to our Sponsors
Enter our free draw to win:
VIA Rail credit of $1000.
A stay for two, for two nights at the Courtyard Marriotin Downtown Toronto. ($600+)
$500 gift certificate for catering by The Food Dudes.
Fill out the form on the reverse, place it in the envelope and leave it with your server. Good Luck!
A
B
C
#Taste4Lifeatasteforlife.org @fifehouse /fifehouse fifehouse.org
Two tickets anywhere in the world WestJet flies.1
Stay at King West Hotel.2
Toronto Maple Leafs Nazem Kadri’s signed hockey stick.
3
Thank you for dining out with us tonight!
Please enter our free draw for a chance to win one of the following experiences!
Fill out the form on the reverse, place it in the envelope, and leave it with your server. Good Luck!
Your dinner tonight will help provide residential programs and housing services for individuals living with HIV/AIDS in Toronto. Please use this form to enter our draw or if you would like to make a special donation to Fife House.
A Taste ForLife 2019 Hope
Made Delicious
ONE KING WESTH O T E L E S I D E N C E
LEAD SPONSOR
THANK YOU TO OUR GENEROUS SPONSORSPRESENTED BY
Find Us On Social
#Taste4Life
/fifehouse
@fifehouse
fifehouse.org
7069