Chapter28 Credit Management

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    Chapter 28CREDIT MANAGEMENT

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    OU TLINE

    Terms of Payment

    Credit Policy Variables

    Credit Evaluation

    Credit Granting Decision

    Control of Accounts Receivable

    Credit Management in India

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    TERMS O F PAYMENT

    Cash Terms

    O pen Account

    Consignment

    Bill of Exchange

    Letter of Credit

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    CREDIT P O LICY VARIABLES

    The important dimensions of a firms credit policy are:

    Credit standards

    Credit period

    Cash discount

    Collection effort

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    CREDIT STANDARDS

    Liberal Stiff

    Sales Higher Lower

    Bad debt loss Higher Lower

    Investment Larger Smaller

    in receivables

    Collection costs Higher Lower

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    IMPACT O N RESID U AL INC O MEO F RELAXATI O N

    ( RI = [( S (1 V ) - ( Sb n ] (1 t ) k ( I

    where ( RI = change in residual income

    ( S = increase in sales

    V = ratio if variable costs to sales

    b n = bad debt loss ratio on new sales

    t = corporate tax rate

    ( I = increase in receivables investment

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    EXAMPLE

    Pioneer Limited is considering relaxing its creditstandards.

    ( S = Rs. 15 million, b n = 0.10, V = 0.80,

    ACP = 40 days, k = 0.10, t = 0.4

    ( RI = [15 ,000,000 (1 0.80) 15 ,000,000 x 0. 10] (1 0.4)

    15 ,000,000 0.10 x x 40 x 0.80

    360

    = Rs.766,667

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    CREDIT PERI O D

    Longer Shorter

    Sales Higher Lower

    Investment in Larger Smaller

    receivables

    Bad debts Higher Lower

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    IMPACT O N RESID U AL

    INC O ME O F L O NGER CREDIT PERI O D

    ( RI = [( S (1 V ) - ( Sb n ] (1 t ) k ( I

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    INCREASE IN RECEIVABLESINVESTMENT

    S 0 ( S

    ( I = ( ACP n ACP 0) + V ( ACP n )360 360

    where: ( I = increase in receivables investment

    ACP n = new average collection period (after lengtheningthe credit period)

    ACP 0 = old average collection periodV = ratio of variable cost to sales

    ( S = increase in sales

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    EXAMPLE

    Zenith Limited is considering extending its credit periodfrom 30 to 60 days.

    S = Rs. 50 million, ( S = Rs. 5 million, V = 0.8 5,b n = 0.08, k = 0.10, t = 0.40

    ( RI = [5,000,000 x 0. 15 5,000,000 x 0.08 ] (0.6)

    0.10 (60 30) x + 0.8 5 x 60 x

    = [750,000 400,000 ] (0.6) 0. 10 [4, 166,667 + 708,333 ]

    = 277, 500

    50,000,000

    360

    5,000,000360

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    LIBERALISING THE CASH

    DISC OU NT P O LICY

    ( RI = [( S (1 V ) - ( DIS ] (1 t ) + k ( I

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    DECREASING THE RIG OU R

    O F C O LLECTI O N PR O GRAMME

    ( RI = [( S (1 V ) - ( BD ] (1 t ) k ( I

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    ERR O RS IN CREDIT EVAL U ATI O N

    In assessing credit risks, two types of errors occur :

    Type I error A good customer is misclassified as apoor credit risk

    Type II error A bad customer is misclassified as a goodcredit risk

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    TRADITI O NAL CREDIT ANALYSIS

    Five Cs of Credit

    Character : The willingness of the customer to honourhis obligations

    Capacity : The operating cash flows of the customer

    Capital : The financial reserves of the customer

    Collateral : The security offered by the customerConditions : The general economic conditions that

    affect the customer

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    Shouldcredit be

    granted?

    Character

    CapacityCapacity

    Capital Capital CapitalCapital

    Excellent risk Fair risk Doubtful risk Dangerousrisk

    How muchcredit

    should begranted ?

    SEQ U ENTIAL CREDIT ANALYSIS

    Strong Weak

    StrongWeak Weak

    Strong

    StrongStrong

    StrongWeak Weak Weak

    Weak Strong

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    NU MERICAL CREDIT RATING INDEX

    Factor Factor Rating Factor weight 5 4 3 2 1 score

    ast ayme t 0.30 1.20et rofit margi 0.20 0.80

    rre t ratio 0.20 0.60e t-eq ity ratio 0. 10 0.40et r o eq ity 0.20 1.00

    ati g i e 4.00

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    p

    Rev Cost

    Cost

    0

    CREDIT GRANTING DECISI O N

    Expected Pre-tax Profit

    p (Revenue Cost) (1 p) Cost

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    EXAMPLE

    ABC Company is considering offering credit to a customer.The probability that the customer would pay is 0.8 and theprobability that the customer would default is 0.2. Therevenues from the sale would be Rs. 1,200 and the cost of

    sale would be Rs.800.

    The expected profit from offering credit, given theabove information, is:

    0.8 (1 ,200 800) 0.2 (800) = Rs. 160

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    Expected profit on Probability of payment Expected profit oninitial order and repeat order repeat order

    [ p1(REV 1 C O ST 1) (1- p1) C O ST 1]

    + p1 x [ p2 (REV 2 C O ST 2) (1- p2) C O ST 2]

    [0.9 (2000- 1500) 0. 1(15 00) ]

    + 0.9 [0.9 5 (2000- 1500) 0.0 5 (15 00)]

    = 660

    + x

    REPEAT O RDER

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    DECISI O N TREE F O R GRANTING CREDIT

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    C O NTR O L O F ACC OU NTS

    RECEIVABLES

    Days Sales O utstanding

    Ageing Schedule

    Collection Matrix

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    C O LLECTI O N MATRIX

    P erce n tage o f Receivabl es Ja nu ary e br u ary Marc A pr i l May J un eC oll ected D u r i n g t e S al es S al es S al es S al es S al es S al es

    Month of sales 13 14 15 12 10 9First following month 42 3 5 40 40 36 3 5 Second following month 33 40 2 1 24 26 26Third following month 12 11 24 19 24 2 5 Fourth following month - - - 5 4 5

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    SU MMING U P

    The important dimensions of a firms credit policy are : creditstandards, credit period, cash discount, and collection effort

    In general, liberal credit standards tend to push sales up byattracting more customers. However, this is accompanied by ahigher incidence of bad debt loss, a larger investment inreceivables, and a higher cost of collection. Stiff credit standards

    have opposite effects.Three broad approaches are used for credit evaluation :traditional credit analysis, numerical credit scoring, anddiscriminant analysis.

    The traditional approach to credit analysis calls for assessing aprospective customer in terms of the five Cs of credit, viz.character, capacity, capital, collateral, and conditions.

    Three methods are commonly employed for monitoring accountsreceivable : days sales outstanding, ageing schedule, and

    collection matrix. Centre for Financial Management , Bangalore