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Computer in Decision
Making (SQIT 3013)
Izwan Nizal Mohd Shaharanee
SQS 4017/ [email protected]
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Course ObjectiveTo introduce and uses spreadsheet anddatabase
packages to help in decisionmaking process
To learn methods to analyze businessdataDeveloping the skills of
decision making
processBeing able to apply the commonly usedfunctions with
appropriated packages
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Course Evaluation
AssignmentsCase study + Presentations
Project + PresentationsMid Term ? Quizzes ?In Class/Online
PARTICIPATION !!Final Exam 40%
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My PreRequisitesA basic statistics course + Web 2.0 +programming
language knowledgePassion in computer applicationsDare to take the
challengeHave a sincere heart to understand infiniteGods knowledge
Attendance is compulsory (no freely tuangkelas) Behave your
gadget". Please respect others
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Timetable
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The ObjectiveYou should know thedefinition of IS andunderstand
the role and useof IS in business decision
Chapter 1 : InformationSystem
What will you learn?Intro to Decision Making
IS role in business?The used of IS in businessdecision
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1.1 Intro To Decision Making
1.2 IS Role In Business
1.3 The Used Of IS In Business Decision
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Intro To Decision Making
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What is Decision Making?
Some Definitions
1.Decision making is the study of identifying andchoosing
alternatives based on the values and
preferences of the decision maker.
2.Decision making is the process of sufficientlyreducing
uncertainty and doubt about
alternatives to allow a reasonable choice to bemade from among
them.
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PROBLEM/S
Can mean something bad or good
Bad something damage/threaten toorganization in negative way
Good something improve/offer opportunityto
organization in positive way
Action needed to solve the problem
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World & national economy,government, competitors,
supplier,customer
Inadequate resources (money,personnel, facilities,
equipment),
Human behavior (culture, valuesystem etc)
External causes:
Internal Causes:
Human Behaviors:
BUSINESS PROBLEM/S
Problem solvers managers, non-managers, specialist
(consultants)
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How are problems solved?
Understand
the problems
Implement
the solution
Follow up
the solution
Evaluate the
alternatives
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IS DEFINITION
A set of >> interrelatedcomponents working together to
>> collect, process, store anddistribute information >>
to
support decision making,coordination, control, analysis
andvisualization in an organization
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DataRaw facts representing eventsoccurring in organizations or
thephysical environment before they havebeen organized or arranged
into a
form that people can understand anduse
Information
Data that has beenshape/organized into a form thatis meaningful
& useful to human beings to support evaluationand decision
making
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TYPES OF IS
STRATEGIC
TACTICAL
KNOWLEDGE
OPERATIONAL
SENIOR MGMT
GENERAL MIDDLE MGMT
KNOWLEDGE DATA
PRODUCTION SERVICE
PRODUCTION SALES MARKETINGFINANCE ACCOUNT HUMAN RESOURCES
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Business Decision Support Aid
Organizations success depends on quality ofmanagers
decisions
When decisions involve large amounts ofinformation and
processing, computer-basedsystems can make the process effective
andefficient.
Applications now called business analysistools or business
intelligence applications
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Business Decision Support SystemComputer-based information
systemsthat help managers select one of manysolutions
Automates some of decision-makingprocess
Sophisticated and fast analysisUsed at all management levels
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Use Of IS In Business Decision
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Personal Decision Support Systems
Individual knowledge worker uses in dailywork
Raw data entered into a program either
by user or drawn from other sourcesTax preparation software is
an example
Types of Decision Support Systems
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Group Decision Support Systems
Promote brainstorming and group decision
makingLocated in conference room or on networkedcomputers
Weigh votes to overcome impasses
Types of Decision Support Systems
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Types of Decision Support Systems (Cont.)
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Executive Information Systems
Alleviate information overload for executives
Select most relevant data for analysis
Drilling downConsolidate and summarize data
Display data graphically
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Statistical analysis tools
The ability to respond to ad hoc queries andsensitivity
analysis
Access to external data pools
The ability to solve diverse business problems
Effective EIS Features (Cont.)
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Developing Decision Support Systems
When Should a DSS Be Built?What is the type of problem and
howstructured is it?
Are the required data available in databasesand data
warehouses?How often do managers encounter theproblem?
Who will use the system?Can the prospective users spare
adequatetime for the development process?
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The Electronic
Spreadsheet: A DSS ToolProvide two facilities for building
DSS
Preprogrammed functionsAbility to use IF-THEN statements
Most widely used tool
Inexperienced users can use to develop DSS
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Assignment 1Form a group of 2Discuss how decision making process
related to you?
You may discussWhat kind of decision related in your daily life
in the university, anyappropriated example?The effect/consequences
of your decision; if the decision is to hard, howyou solve it? Any
information technology devises/tools used,describes?,
At least 2 pages, 1.5 spacingDue Date: 18 September 2013
Title Page (red)
