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Chapter Two: Chapter Two: Perception and Communication Perception and Communication

Chapter Two: Perception and Communication. Ch2: Perception and Communication Copyright © 2006 Wadsworth 2

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Chapter Two:Chapter Two:Perception and CommunicationPerception and Communication

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Human PerceptionHuman Perception

Perception-How We Make Sense of the World

Perception is an Active Process

Processes are Overlapping and Continuous

Perceptionhttp://www.passia.org/seminars/2003/Communication-Khaleel-Isa.htm

Perceptionhttp://www.passia.org/seminars/2003/Communication-Khaleel-Isa.htm

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Human PerceptionHuman PerceptionSelectionSelection

Of What are We Conscious

Qualities of External Phenomena

Perceive What We Expect to Perceive

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Human PerceptionHuman PerceptionOrganizationOrganization

Constructivism and Schemata

Prototypes

Knowledge Structure

Most Representative Example of Category

Use Prototypes to Define Categories

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Constructivismhttp://digitalliteracy.mwg.org/constructivisim.html

Constructivismhttp://digitalliteracy.mwg.org/constructivisim.html

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Constructivism and Schemata

Human PerceptionHuman PerceptionOrganizationOrganization

Personal Constructs

Mental Yardsticks

Position People and Situations

Along Bipolar Dimension

More Detailed AssessmentM

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age

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Constructivism and Schemata

Human PerceptionHuman PerceptionOrganizationOrganization

Stereotypes

Predictive Generalizations

Based on Category

May be Accurate or Inaccurate Mic

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Constructivism and Schemata

Human PerceptionHuman PerceptionOrganizationOrganization

Scripts

Way to Organize Perceptions

Guides Based on Personal Experience

Sequence of Activities Defining Expected Behavior

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Human PerceptionHuman PerceptionInterpretationInterpretation

Subjective Process of Explaining

Attributions

Locus - Internal or External

Stability - Stable or Unstable

Scope - Global or Specific

Responsibility - Within or Beyond

Personal ControlMic

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Human PerceptionHuman PerceptionInterpretationInterpretation

Self-Serving Bias

Construct Attributions Serving Our Interests

Positive Actions and Successes - Internal,

Stable, Global Attributions

Negative Actions or Failures - External,

Unstable, Specific Attributions

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Physiology - Sensory Abilities

Visual and Auditory Acuity

Influences on PerceptionInfluences on Perception

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Physiology - Sensory Abilities

Visual and Auditory Acuity

Physical Well Being

Influences on PerceptionInfluences on Perception

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Physiology - Sensory Abilities

Visual and Auditory Acuity

Physical Well Being

Age

Influences on PerceptionInfluences on Perception

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Influences on PerceptionInfluences on Perception Culture

Beliefs

Values

Understandings

Taken-For-Granted

AssumptionsMic

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Influences on PerceptionInfluences on Perception

Standpoint Theory

Social Communities

Race, Ethnicity, Gender, Economic Class,

Religion, Spirituality, Age, and Sexual Orientation

Power Positions in Social Hierarchies

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Influences on PerceptionInfluences on Perception

Social Roles

Roles Others Communicate to Us

Expectations of Role Fulfillment

Career Choices

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Influences on PerceptionInfluences on Perception

Cognitive Abilities

Cognitive Complexity

Person-Centered Perception Mic

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Enhancing Communication Enhancing Communication CompetenceCompetence

Perceptions, Communication, & Abstraction

Words Crystallize Perceptions

Labels Affect Perceptions

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Enhancing Communication Enhancing Communication Competence - ExampleCompetence - Example

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

Guidelines for Enhancing Guidelines for Enhancing CompetenceCompetence

Recognize All Perceptions are Subjective

Avoid Mind Reading

Check Perceptions with Others

Monitor Self-Serving Bias

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth

The Job InterviewThe Job Interview

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Ch2: Perception and Communication

Copyright © 2006 Wadsworth