Chapter Summeries of HRM

8/8/2019 Chapter Summeries of HRM

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Chap-6

Employee testing and selection

Why careful selection is important:-

1. Performance2. Cost

3. Legal obligation

Different types of test:-

1. Test of cognitive abilities

- Intelligent test

- Specific cognitive abilities- Test of motor and physical abilities

- Personality test

- Achievement test

2. Work Samples and simulation

- The work sampling testing- Management assessment centers

- Video based situational testing

3. Others selection techniques- Background investigating and references check

- The polygraph and honesty testing

- Paper and pencil test- Graphology

- Physical examination

Chap- 7

Interviewing Candidates

Types of interview

1. Structure or Directive interview

2. Un-Structured or Non-directive interview3. Situational interview

4. Behavioral interview

5. Job related interview6. Stress interview

7. Panel interview

8. Mass interview

Factors of interviews Undermined usefulness

1. First impression

2. Miss-understanding the job3. Candidates order error or pressure higher


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4. Non-verbal behavior and impression

5. Effective of personnel characteristics

6. Interviewer behavior

How to become a successful interviewer

1. Obtain details about the job

2. Structure the interview

3. To review the application or resume4. Control the interview

5. Complete a post interview form

Chap-8

Training and developing employees

Definition of training: - The process of teaching new employees the basic skills they needto perform their jobs.

Steps of training and development:-

1. Need assessment2. Instructional design

3. Validation steps

4. Implement the program5. Evaluation step

The different types of on the job training:-

1. Apprenticeship training2. Job instruction training

3. Lecture

4. Programmed learning

5. Audiovisual- based training6. Simulated training

7. Computer based training

8. Electronic performance support System( EPSS)9. Distance and internet based training

10. Using E-Learning

Off-the job training and development techniques

1. Case study Method

2. Management Games3. Outsides seminar


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4. University related programs

5. Role playing

6. Behavior modeling7. Corporate Universities

8. Out-source learning

9. Executive Coach

Chap- 17

Managing Global Human Resource

The global challenge

1. Development2. Knowledge and innovation dissemination

3. Identifying and developing talent on a global basis

How to implements a global HR system1. Making the global system more acceptable

2. Developing a more effective Global HR system3. Implementing the global HR system

Stuffing the global organization

1. International StuffingExpatriates (expert)

Home-country National

Third-country National2. Management Value and international stuffing policy

Ethnocentric

GeocentricPolycentric

Training and maintaining expatriate employees

1. Orienting and training employees on international assignment

(Trend in expatriate training, required training)

2. Compensating Expatriates(The balance sheet approach, incentives)

3. Appraising Expatriate Managers

4. International labor relation5. Terrorism, Safety And Global HR

6. Repatriation: Problem and solution


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Chap-16

Employee safety and health

Occupational safety law: - The law passed by congress in 1970 to assure so far as

possible every working man and women in the nation safe and healthful workingconditions and to preserve our human resource

Objectives of (OSHA)1. To encourage employee to employees

2. To encourage employee

3. To create an occupational safety and health

4. Set up medical facilities5. Provide appropriate reporting system

Documents

Chapter Summeries of HRM