Chapter I Company Data PLDT

8/11/2019 Chapter I Company Data PLDT

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I. COMPANY DATA


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I.

COMPANY DATA

A.

Brief History

The strongest connections for the family are at home.

When PLDT was incorporated and given the franchise to establish and operate telephone services

in the country on November 28, 1928, a typhoon had just ravaged Eastern Visayas, Bicol Peninsula, and

Samar. The ability to communicate amongst loved ones and across the country became crucial. Sadly,

phone networks then were like disconnected intercom systems and you could only call people within your

own small city. Filipinos were disconnected from neighboring towns, disconnected from friends in the other

island and, needless to say, disconnected from the rest of the world. It was under this scenario that the law

was signed giving birth to PLDT.

The first president of PLDT was Theodore Vail Halsey while Major J.E. Hamilton Stevenot, who

represented the American firm General Telephone and Electronics Corp. (GTE), was elected executive vice

president and general manager.

In 1986, after President Marcos was overthrown, the company was re-privatized as Ramon's son,

Antonio "Tonyboy" Cojuangco assumed post as PLDT chief.[7]By 1995, with the passage of the

Telecommunications Act and the subsequent deregulation of the Philippine telecommunications industry,

the company has been de-monopolized. Later that year, Hong Kong-basedFirst Pacific Company

Ltd. acquired a 17.5% stake in PLDT making it the majority owner of the conglomerate. The company's

CEOManuel V. Pangilinanbecame the new conglomerate's President replacing Cojuangco, who assumed

post as Chairman until 2004, when Pangilinan became his successor.

PLDT was established on November 28, 1928, by anact of the Philippine legislature and approved

by thenGovernor-GeneralHenry L. Stimson by means of a merger of four telephone companies under

operation of the American telephone companyGTE. Known as Act 3436, the bill granted PLDT a 50-year

charter and the right to establish a Philippinetelephone network linking major points nationwide.
http://en.wikipedia.org/wiki/Philippine_Long_Distance_Telephone_Company#cite_note-pldt_a-7http://en.wikipedia.org/wiki/Philippine_Long_Distance_Telephone_Company#cite_note-pldt_a-7http://en.wikipedia.org/wiki/Philippine_Long_Distance_Telephone_Company#cite_note-pldt_a-7http://en.wikipedia.org/wiki/First_Pacifichttp://en.wikipedia.org/wiki/First_Pacifichttp://en.wikipedia.org/wiki/Manuel_V._Pangilinanhttp://en.wikipedia.org/wiki/List_of_Philippine_lawshttp://en.wikipedia.org/wiki/Governor-General_of_the_Philippineshttp://en.wikipedia.org/wiki/Henry_L._Stimsonhttp://en.wikipedia.org/wiki/GTEhttp://en.wikipedia.org/wiki/Telephonehttp://en.wikipedia.org/wiki/Telephonehttp://en.wikipedia.org/wiki/GTEhttp://en.wikipedia.org/wiki/Henry_L._Stimsonhttp://en.wikipedia.org/wiki/Governor-General_of_the_Philippineshttp://en.wikipedia.org/wiki/List_of_Philippine_lawshttp://en.wikipedia.org/wiki/Manuel_V._Pangilinanhttp://en.wikipedia.org/wiki/First_Pacifichttp://en.wikipedia.org/wiki/First_Pacifichttp://en.wikipedia.org/wiki/Philippine_Long_Distance_Telephone_Company#cite_note-pldt_a-7


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Under the American owners of PLDT, many small phone companies in the provinces were

acquired by the Company to help speed up the rollout and connection of these different phone systems all

over the country. The management of PLDT was then set to lay the groundwork towards linking Filipinos to

each other and, more importantly, to the world.

The late '90's was a time of formidable challenges for PLDT, especially after the 1997 Asian

financial crisis. Inauspicious as it may seem at the time, however, Manuel V. Pangilinan of Hong Kong-

based First Pacific Co. Ltd. saw a great opportunity in taking control of PLDT.

Company Profile

PLDT is the leading telecommunications service provider in the Philippines. Through its principal

business groups fixed line, wireless and others PLDT offers a wide range of telecommunications

services across the Philippines most extensive fiber optic backbone and fixed line and cellular networks.

PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed

on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among

Philippine-listed companies.

PLDTs BusinessWIRELESS

Wireless telecommunications services provided by Smart Communications, inc., or Smart, and

Pilipino Telephone Corporation, or Piltel, our cellular service providers; Smart Broadband, Inc., or Smart

Broadband (formerly known as Meridian Telekoms, Inc., or Meridian), our wireless broadband provider;

Wolfpac Mobile, Inc. , or Wolfpac, our wireless content operator ; Mabuhay Satellite Corporation, or

Mabuhay Satellite, ACeS Philippines Cellular Satellite Corporation, or ACeS Philippines, and Telesat, Inc.,

or Telesat, our satellite and very small aperture terminal . or VSAT, operators;

FIXED LINE

Fixed line telecommunications services are primarily provided through PLDT. Fixed line services

through PLDT's subsidiaries PLDT Clark Telecom, Inc., Subic Telecommunications Corporation and PLDT-

Maratel, Inc., Piltel, Bonifacio Communications Corporation and PLDT Global Corporation, or PLDT Global,

which together account for approximately 4% of our consolidated fixed line subscribers.


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BUSINESS PROCESS OUTSOURCING (BPO)

Business Process Outsourcing (BPO) and communications infrastructure and services for internet

applications, Internet protocol-based solutions and multimedia content delivery provided by PLDT's

subsidiary of ePLDT, Inc., or ePLDT, call center services provided under ePLDT Ventus, including Parlance

Systems, Inx., or parlance, and Vocativ Systems by SPi Technologies, Inc., or SPi ( consolidated on July

11, 2006) ; Internet access and gaming services provided by ePLDT's subsidiaries, Infocom Technologies,

Inc., or Infocom, Digital Paradise, Inc., or Digital Paradise, Digital Paradise Thailand, Ltd., or Digital

Paradise Thailand, netGames, inc., or netGames, Airborne Access Corporation, or Airborne Access, Level

Up!, Inc., or Level Up!; and e-commerce, and IT-related services provided by other investees of ePLDT.

Mission

PLDT Home Mission

We aspire to be the service provider of choice of every Filipino family in delivering a digitally connected

experience in every household. As we humanize technology, we keep families connected in a meaningful

way. By providing a compelling suite of multi-media services (voice, data, and video), relationships within

the family are strengthened and we are positively changing lives.

As a result, consumers will reward us with leadership sales, profit, value creation allowing our people, our

shareholders, and the communities in which we live and work to prosper.

Values

Accountability, Integrity, Fairness Transparency


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B.

Inclusive dates of training

The trainee compile the 240 training hours requirements needed in the company, covered from April 15,

2014 to May 16, 2014. The following tables show the day, date, number of working hours and the

description of the accomplished tasks in a particular period.

B-A. Juan Carlos D. Gomez

DAY DATE No. of

Hours

ACTIVITY

April 15 2014 Tuesday 8 hrs Familiarize myself with the basic operations of Clarity.Assign IDs (ANTIPOLO Area VOICE and DSL) to respective

FASTEL repairmen.Obtain CAFAC (Cable Facility) of those assigned tickets.

April 16, 2014 Wednesday 8 hrs Assist Mr. JP Ausan in repairing voice lines.Test and configure the lines of subscribers who have problems likeno dial tone, no incoming/outcoming and noisy lines.

April 17 2014 Thursday 8 hrs Learn the primary and secondary wirings of a cabinet and itsgrounding and aerial connection.

Locate the exact location of the telephones CAFAC in the primaryand secondary terminal of the cabinet.

April 18 2014 Friday 8 hrs Training for identifying the cable facilities and the primary andsecondary connection for the connections of the lines in the field.

April 19 2014 Saturday 8 hrs Assign IDs (BINANGONAN AreaVOICE and DSL) to respectiveFASTEL repairmen.Obtain CAFAC (Cable Facility) of those assigned tickets.Report to respective repairmen their ticket (includes fault ticketnumber, telephone number, customer name, address, CAFAC,etc.)

April 20 2014 Sunday 8 hrs Training for processing Identification files for the contractors andclosing contracts using a program and identifying the cablefacilities

April 21 2014 Monday 8 hrs Processing the identification files and the cable facilities for the

contractors on their respective areas of work.April 22 2014 Tuesday 8 hrs Familiarize myself with the operations of IPMSAssist Mr. Maliclic in assigning installers to different serviceorders.

Learn the standards and most commonly use P-Clamps, Span,Modem, Instrument types used.

April 23 2014 Wednesday 8 hrs Receive reports from installers (includes telephone number,service orders, TOK, reference numbers)


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Record and update records in the IPMS based from the reportsreceived from installers.

April 24 2014 Thursday 8 hrs Processing the closing of the identification to be cleared and alsoto closed the respective accounts or assignments of everycontractors

April 25 2014 Friday 8 hrs Learn how the telephone systems work from discussions of Mr.Madrio.Assign installers to different service orders.Learn how to record RSO (Return Service Orders) in the IPMSdatabase.

April 26 2014 Saturday 8 hrs Learn fiber optics from discussions of Engr. JB.Assign installers to different service orders.Receive reports from installers (includes telephone number,service order numbers, modem type, p-clamps, span and reasonsfor the return of service orders).

April 28 2014 Monday 8 hrs Processing the identification files and the cable facilities for the

contractors on their respective areas of workApril 29 2014 Tuesday 8 hrs Familiarize myself with the horizontal and vertical ports.

Learn from Ms. Judy how these ports are connected to thedifferent cabinets under the PLDT Antipolo branch.

Help in jumpering (includes verifying correct port and gettingnecessary wires needed)

April 30 2014 Wednesday 8 hrs Processing the identification files and the cable facilities for thecontractors on their respective areas of work and closing of theidentification to be cleared

May 1, 2014 Thursday 8 hrs Receive reports from installers (includes telephone number,service order numbers, modem type, p-clamps, span and reasons

for the return of service orders).Record and update records in the IPMS based from the reportsreceived from installers.

May 2,2014 Friday 8 hrs Assign IDs (ANTIPOLO Area VOICE and DSL) to respectiveFASTEL repairmen.Obtain CAFAC (Cable Facility) of those assigned tickets.

May 3,2014 Saturday 8 hrs Processing the identification files and the cable facilities for thecontractors on their respective areas of work and closing of theidentification to be cleared

May 4, 2014 Sunday 8 hrs Learn the principles and basic operations of fiber optics

Learn how to read the CAFAC (cable facility) of FTTHDetermine the equipment used in installing fiber optics

May 5, 2014 Monday 8 hrs Assist Mr. Allarey in rerouting the fiber optics in the house of Mr.Shimotori.Perform splicing the fiber optics.

Help in designing the conduit for the house.

May 6,2014 Tuesday 8 hrs Report to respective repairmen their ticket (includes fault ticketnumber, telephone number, customer name, address, CAFAC,


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etc.)Receive reports from repairmen (telephone number, fault number,DIS-CAS and TOK)

May 7,2014 Wednesday 8 hrs Assign installers to different service orders.Receive reports from installers (includes telephone number,

service order numbers, modem type, p-clamps, span and reasonsfor the return of service orders).

May 8,2014 Thursday 8 hrs Assist the technician in connecting a fiber optic connection inhouses in rerouting its connection to other location.

May 9.2014 Friday 8 hrs Learn on how to connect a fiber cable by splicing and cutting it tothe right amount of glass.

May 10,2014 Saturday 8 hrs Install the Cignal TV to the house of Mr. ShimotoriConfigure the IP address and settings of the IP TV.Connect the IP TV to the fiber optics cable used in Fibr

May 11,2014 Sunday 8 hrs Report to respective repairmen their ticket (includes fault ticketnumber, telephone number, customer name, address, CAFAC,

etc.)Receive reports from repairmen (telephone number, fault number,DIS-CAS and TOK)

May 12, 2014 Monday 8 hrs Processing the identification files and the cable facilities for thecontractors on their respective areas of work and closing of theidentification to be cleared

May 13,2014 Tuesday 8 hrs Assist Mr. Allarey in rerouting the fiber optics in the house of Mr.Shimotori.Perform splicing the fiber optics.Help in designing the conduit for the house.

May 14,2014 Wednesday 8 hrs Learn on how to connect a fiber cable by splicing and cutting it to

the right amount of glass.May 15,2014 Thursday 8 hrs Assist the technician in connecting a fiber optic connection in

houses in rerouting its connection to other location.

May 16,2014 Friday 8 hrs Familiarize with the equipment used to test the horizontal andvertical portsStudy the different functions of JDSU HST-3000c.


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B-B. Rholen R. Manuel

The dates and their corresponding activities are shown in the following table:

DATE Day No. OfHours

Activity

April 15,2014 Tuesday 8 hours Basic understanding of how fiber opticcable is installed in telephone poles

April 16,2014 Wednesday 8 hours Understand the placing of primary andsecondary slots and telephony in cabinets

April 17,2014 Thursday 8 hours Basic knowledge of the tool kit for fiber

April 18,2014 Friday 8 hours See different equipment used in fiberopticTroubleshooting for telephony problem

April 19,2014 Saturday 8 hours Count the spans between the subscribershomes and Available port in a telephone post

April 20,2014 Sunday 8 hours Familiarization in a cabinet

April 21,2014 Monday 8 hours Changing of equipment to the subscriber

April 22,2014 Tuesday 8 hours Basic understanding on how to troubleshootthe problem of the subscriber

April 23,2014 Wednesday 8 hours Test dial tones and understand basictroubleshooting dealing with telephone andinternet connection

April 24,2014 Thursday 8 hours Familiarization with the SC connector

April 25,2014 Friday 8 hours Basic knowledge for the acterna equipment

April 26,2014 Saturday 8 hours We know the difference between the copperand the fiber

April 27,2014 Sunday 8 hours We able to learn on how to install the fiber intothe subscriber home

April 28,2014 Monday 8 hours We install the copper wire for the telephonesubscriber

April 29,2014 Tuesday 8 hours We learn on how to troubleshoot into thecabinet using the handset

April 30,2014 Wednesday 8 hours Familiarization with the fiber optic cable, theprocess of splicing and installing it into the IOO(Indoor Optical Outlet)

May 1,2014 Thursday 8 hours We learn the difference between the primaryand the secondary slots in the cabinet

May 2,2014 Friday 8 hours Familiarization with the SC connector

May 3,2014 Saturday 8 hours Familiarization with the SC connectorMay 4,2014 Sunday 8 hours Read the allocation of the subscribers line in

the post.LCP, NAP, PORT

May 5,2014 Monday 8 hours Familiarization with the RJ 11 and RJ 45 inthe telephone set,

May 6,2014 Tuesday 8 hours Troubleshooting in cable vault


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May 7,2014 Wednesday 8 hours Installation of grounding to prevent electricshock

May 8,2014 Thursday 8 hours Read the allocation of the subscribers linein the post.

May 9,2014 Friday 8 hours Test equipment for the cabinet using acterna

May 10,2014 Saturday 8 hours Familiarization on how to use the acternaequipmentMay 11,2014 Sunday 8 hours Familiarization with the two types of fiber optic

connectionConduit and Exposed

May 12,2014 Monday 8 hours Familiarization with the troubleshooting of dslproblems

May 13,2014 Tuesday 8 hours Familiarization between the fiber and copperconnection and equipments used

May 14,2014 Wednesday 8 hours Troubleshooting inside the cabinet using thehandset equipment

May 15,2014 Thursday 8 hours Coordination in office for the change port of the

subscriberMay 16,2014 Friday 8 hours Familiarization of primary and secondary in thecabinet

May 17,2014 Saturday 8 hours Troubleshooting for zeta ring in the cabinet

B-C. Carlo Bonne M. Matienzo

The dates and their corresponding activities are shown in the following table:

Day Training Date: Activities

No. of

Working

Hours:

TuesdayApril 15, 2014

Training for processing Identifications and

contracts. 8

WednesdayApril 16, 2014

Making connections of copper cable and

connection. 8

ThursdayApril 17, 2014

Training for processing Identifications andcontracts. 8

FridayApril 18, 2014


contracts. 8

Saturday Training for processing Identifications and


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April 19, 2014 contracts. 8

SundayApril 20, 2014


contracts. 8

Monday April 21, 2014

Processing the identification files and the cable

facilities 8

TuesdayApril 22, 2014


facilities 8



facilities 7.5

ThursdayApril 24, 2014


facilities 8

FridayApril 25, 2014


facilities 8

SaturdayApril 26, 2014


facilities 7.5

MondayApril 28, 2014


facilities 8

Tuesday

April 29, 2014


facilities 8



facilities 8

Thursday May 1, 2014

Seminar in the types of connection from first to

the latest generation in P.L.D.T. when comes

from the Central Office up to subscribers.

8

FridayMay 2,2014


facilities 8

Saturday May 3,2014


facilities 8

SundayMay 4, 2014


facilities 8


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MondayMay 5, 2014

Connecting a line of fiber optics, splicing and re

routing connections. 8

Tuesday May 6,2014

Connecting a line of fiber optics, splicing and re

routing connections.

Distribute lines in all parts in the premises.

8

WednesdayMay 7,2014


facilities 8

ThursdayMay 8,2014

Assist the technician in connecting a fiber optic

connection 8

FridayMay 9.2014

Assist the technician in connecting a fiber optic

connection 8

SaturdayMay 10,2014


facilities 8

SundayMay 11,2014


facilities 8

MondayMay 12, 2014


facilities 8

Tuesday

May 13,2014


facilities 8

WednesdayMay 14,2014


facilities 8

ThursdayMay 15,2014


facilities 8

FridayMay 16,2014


facilities 8


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C.

Philippine Long Distance Telephone (PLDT) Company Personnel

The personnel of Philippine Long Distance Telephone (PLDT) Company Antipolo City Branch include

staffs from PLDT and their contractorthe FASTEL. We were assigned in the CTAABMT CSOZ Divison

P.L.D.T. Personnel

Name Position Area

Michael Bryan Romeo J. Madrio Field Service Supervisor(FSS)

Central Office

(Antipolo)

Apolinario C. Olayvar Senior Telecommunications Technician

Ronnie P. De Leon Senior Telecommunications Technician

Jose Michael G. Lopez Senior Telecommunications Technician

Alvic H. Maliclic FASTEL Area Coordinator

Oswaldo A. Orito Senior Telecommunications Technician

Bryan Ng RepairmanDSL

Antipolo

Joseph Nido Mecono RepairmanDSL

Randy Grande RepairmanVoice

Rommel Helson Abuy RepairmanVoice

Jimmy Rosario RepairmanVoice

John Paul Ausan RepairmanVoice

Nelson Solis RepairmanICT

Noel Raul D. Estrada Senior Telecommunications Technician

Roel T. Jaucian Senior Telecommunications TechnicianFiber

Ronnel I. Allarey Senior Telecommunications TechnicianFiber

Sonny H. Ong Plant Combination V

Reynaldo G. Santos Senior Telecommunications Technician -DSL

Sherwin Fermis RepairmanVoice

BinangonanLarry Cuenta RepairmanVoiceArnold Buen RepairmanDSL

Joseph C. Penalosa Senior Telecommunications Technician

Wilfredo A. Paz Senior Telecommunications TechnicianTanay / Morong

Enrico L. Nimeno Senior Telecommunications Technician


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Documents

Chapter I Company Data PLDT