Chapter 9 - Creative Strategy Planning and Development

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    MRKT 5940

    Promotional Mgt

    Chapter 9 & 14Jason Lee & Michelle Eaktavewut

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    IMC Planning Model

    Promotional program situation analysis

    Analysis of the communications process

    Budget determination

    Develop integrated marketing communications programs

    Review of marketing plan

    AdvertisingSales

    promotion

    PR/

    publicity

    Personal

    selling

    Direct

    marketing

    Advertising

    objectives

    Salespromotionobjectives

    PR/publicityobjectives

    Personalsellingobjectives

    Directmarketingobjectives

    Message

    strategy

    Salespromotionstrategy

    PR/publicitystrategy

    Personalsellingstrategy

    Directmarketingstrategy

    Integrate and implement marketing communications strategies

    Monitor, evaluate and control IMC Program

    Internet/

    interactive

    Internet/interactiveobjectives

    Internet/interactivestrategy

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    Copyright 2012 McGraw-Hill Companies, Inc., All right reversedMcGraw-Hill/Irwin

    08

    Creative Strategy:

    Planning and Development

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    Copyright 2012 McGraw-Hill Companies, Inc., All right reversedMcGraw-Hill/Irwin

    09

    Creative Strategy:

    Implementation and Evaluation

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    Chapter Objectives

    1. To analyze various types of appeals that can be used inthe development and implementation of an advertisingmessage.

    2. To analyze the various creative execution styles thatadvertisers can use and the advertising situationswhere they are most appropriate.

    3. To analyze various tactical issues involved in thecreation of print advertising and TV commercials.

    4. To consider how clients evaluate the creative work oftheir agencies and discuss guidelines for the evaluationand approval process.

    9-5

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    Appeals and Execution Style

    To influence consumerfeelings toward a product,

    service, or cause

    The approach used to attractthe attention of consumers

    The way an appeal is turned

    into an advertising message

    The way the message ispresented to the consumer

    1.Advertising

    Appeals

    2. ExecutionStyle

    9-6

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    1. ADVERTISING APPEALS

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    1. Advertising Appeals

    Advertising appeals can be broken down into 2classes

    1. Informational Appeals: Emphasize features of aproduct/service and their benefits for owning it.

    Feature appeals

    Focuses on the dominant product traits (e.g. Red Bull) Competitive advantage appeal

    Makes comparisons to other brands

    Favorable price appeals (e.g. HP) Makes price offer the dominant point

    News appeals News announcement about the product

    Product/service popularity appeals Stresses the brands popularity

    http://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/HP%20Ad.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/HP%20Ad.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/HP%20Ad.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/HP%20Ad.ppt
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    1. Advertising Appeals

    Advertising appeals can be broken down into 2classes

    2. Emotional Appeals: Relates to the customers social orpsychological needs for purchasing a product/service.

    Consumers motives are emotional and their feelings about a brandcan be more important than knowledge of its features or attributes.E.g. Evian water

    Works well because they reduce price sensitivity and strengthenbranding

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    Transformational Ads

    Richer

    MoreExciting

    Warmer

    Feelings

    Meanings

    Images

    Beliefs

    MoreEnjoyable

    It makes theproduct use

    experience. . .

    The ads

    create . . .

    9-10

    One which associates the experience of using advertised brand which would nottypically be associated with brand experience to the same degree without

    exposure to the advertisement.

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    Transformational Advertising for Skyy Vodka

    9-11

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    Combining Rational & Emotional Appeals

    Many purchases are made on basis of both rational& emotional motives.

    Advertisers combine them and give attention to bothelements in developing effective advertising.

    OMO Laundry DetergentTVC

    E.g. Laundry detergent- nowoffering emotional benefts

    such as the satisfaction ofseeing ones children in bright,clean cloths.

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    Levels of Relationships With Brands

    Emotions

    Personality

    Product Benefits

    9-13

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    Appealing to Personal States or Feelings

    PersonalSafety

    Security

    Fear

    Love, Affection

    Happiness, Joy

    Nostalgia

    SentimentExcitement

    Sorrow, Grief

    Social-BasedRecognition

    Status

    Respect

    Involvement

    Embarrassment

    Affiliation

    Rejection

    Acceptance

    Approval

    9-14

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    Additional Types of Appeals

    Reminder Advertising Building brand awareness and keeping brand at the top ofmind of consumers

    Teaser Advertising Build curiosity, interest, and excitement about product

    User-Generated Content

    Ads that are created by consumers. Techniques Interactive games

    Mobile tour

    Contests

    Facebook YouTube

    Twitter

    Upload sites

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    Reminder Advertising

    9-16

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    MasterCard Creates an Emotional Bond

    9-17

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    1. ADVERTISINGEXECUTION

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    Ad Execution Techniques

    Personality Symbol

    Straight sell

    Scientific/Technical

    Demonstration

    Comparison

    Testimonial Humor

    Slice of life

    Imagery

    Animation

    Dramatization

    Combinations

    9-19

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    Ad Execution Techniques

    Straight-sell or Factual Message Execution relies on a straightforward

    presentation of information about theproduct or service such as specificattributes or benefits.

    Scientific/Technical Evidence A variation of the straight sell where

    scientific or technical evidence orinformation is presented in the ad to

    support a claim.

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    Ad Execution Techniques

    Demonstration This type of execution is designed to illustrate the key advantages or

    benefits of a product or service by showing it in actual use or in somecontrived or staged situation.

    Comparison This type of execution involves a direct or indirect comparison of a brand

    against the competition. Testimonials

    Many advertisers present their advertising messages in the form of atestimonial whereby a person speak on behalf of the product or servicebased on his or her personal use of and/or experiences with it.

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    Ad Execution Techniques

    Slice of Life This type of execution is often based on a problem/solution type of

    format. The ad attempts to portray a real-life situation involving aproblem, conflict, or situation consumers may face in their daily lives.

    Animation This technique used animated characters or scenes drawn by artists or on

    computer. Animation is often used as an execution technique foradvertising targeted at children. For example, Star-Kist tuna often usescommercials featuring Charlie the Tuna that mixes animation with realpeople.

    Personality Symbol This type of execution involves the use of a central character or

    personality symbol to deliver the advertising message and with which theproduct or service can be identified.

    http://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Slice%20of%20Life.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Personality%20Symbol.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Personality%20Symbol.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Slice%20of%20Life.ppt
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    Ad Execution Techniques

    Imagery This type of appeal is used when the goal is to encourage consumers to

    associate the brand with the symbols, characters, and/or situation shownin the ad.

    Dramatization This execution technique creates a suspenseful situation or scenario in

    the form of a short story. Dramatizations often use the problem/solutionapproach as they show how the advertised brand can help resolve aproblem.

    Humor Humor can be used as the basis for an advertising appeal. However,

    humor can also be used as a way of executing the message and

    presenting other types of advertising appeals. Combinations

    Many of these execution techniques can be combined in presenting anadvertising message. For example, slice-of-life ads are often used todemonstrate a product or make brand comparisons.

    http://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Imagery%20Advertising.ppthttp://c/Users/Public/Documents/Michelle/School/Portfolio/Webster%20University%20Work/14.%20Promotional%20Management/Imagery%20Advertising.ppt
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    T 10 Ji l

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    Top-10 Jingles

    9-32

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    P d ti St f TV C i l

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    Production Stages for TV Commercials

    PreproductionAll work before actualshooting, recording

    ProductionPeriod of filming, taping, orrecording

    Postproduction

    Work after spot is filmed or

    recorded

    9-34

    P d ti St f TV C i l

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    Production Stages for TV Commercials

    Selecting a director

    Choosing a production company Bidding Cost estimation & Timing Production timetable

    Set construction location Agency and client approvals Casting Wardrobes

    Preproduction meeting

    Location vs. Set Shoots Night/Weekend Shoots Talent arrangement

    Editing Processing Recording sound effects Audio/VDO missing Opticals Client/agency approval Duplicating Release/Shipping

    Preproduction

    ProductionPostproduction

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    Cli t E l ti d A l

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    Client Evaluation and Approval

    Client-side approvals Advertising or communications manager

    Product or brand managers

    Marketing director or vice president Legal department

    President or CEO

    Board of directors

    9-37

    DAGMAR-determine adv goals. Measure adv resultsNegotiate a time frame Get it signed

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