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Chapter 7 7-1 Copyright © 2007 by Nelson, a division of Thomson Canada Limited. chapte chapte r r Distribution and Location Distribution and Location 7 Prepared by Prepared by Ron Knowles Ron Knowles Algonquin College Algonquin College

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Distribution and Location. 7. chapter. Prepared by Ron Knowles Algonquin College. Business Plan Building Block. Chapter 7 will help you select a distribution strategy and location that is best for: The customer Your type of business The options that are available. 7. chapter. - PowerPoint PPT Presentation

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Page 1: chapter

Chapter 7 7-1Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

chap

ter

chap

ter

Distribution and LocationDistribution and Location

77

Prepared byPrepared byRon KnowlesRon Knowles

Algonquin CollegeAlgonquin College

Page 2: chapter

Chapter 7 7-2Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Business Plan Building BlockBusiness Plan Building Block

Chapter 7 will help you select a distribution strategy and location that is best for:

The customer

Your type of business

The options that are available

chap

ter

chap

ter

77

Page 3: chapter

Chapter 7 7-3Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Learning OpportunitiesLearning Opportunities

Understand the contribution of location to small business success.

Understand the uniqueness of business-location needs. Focus on customer needs when evaluating a location. Develop a checklist for evaluating potential sites for a

business. Think about if and when you should locate your business

out of the home. Use both secondary and primary sources of information in

locating your business. Understand and negotiate a lease contract.

Page 4: chapter

Chapter 7 7-4Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Distribution StrategyDistribution Strategy

• Your distribution strategy will depend on a number of factors, such as:Customer needsType of business (B2C or B2B)Type of product/serviceTransportation costsCompetition

• Successful entrepreneurs take advantage of more than one distribution channel.

Page 5: chapter

Chapter 7 7-5Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Distribution StrategyDistribution Strategy

• Successful entrepreneurs take advantage of more than one distribution channel.

• Your physical location should depend on a multiple distribution strategy.

Page 6: chapter

Chapter 7 7-6Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

The “Best” LocationThe “Best” Location

___Local/municipal licensing___Neighbourhood mix___Competition___Security, safety___Labour pool___Services___Costs___Ownership___Property owner/landlord___Past tenants___Space___Accessibility___Professional advice

___Local/municipal licensing___Neighbourhood mix___Competition___Security, safety___Labour pool___Services___Costs___Ownership___Property owner/landlord___Past tenants___Space___Accessibility___Professional advice

___Parking___History of the property___Physical visibility___Life-cycle stage of the area ___Image___Hours of operation___Utilities___Local zoning by-laws___Taxes___Approvals___Transportation___ Your target customers

___Parking___History of the property___Physical visibility___Life-cycle stage of the area ___Image___Hours of operation___Utilities___Local zoning by-laws___Taxes___Approvals___Transportation___ Your target customers

•A location filter or checklist will help you zero in on the “perfect” location•Use a scale of 1 to 10 to rate the relative importance of each item on this list. When you finish scoring, go back and note the high numbers anything above 5.

Page 7: chapter

Chapter 7 7-7Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

The Rise of the Gold-Collar Worker

Working at home has become a major trend and is one of the golden industries of the 21st century.

10 Major reasons for the home-based trend

Increased EfficiencyIncreased Efficiency

Growth of Service Industry

Growth of Service Industry

ComputerizationComputerization

Higher ProductivityHigher Productivity

Two-Income FamiliesTwo-Income Families

CocooningCocooning

Vigilant ConsumerVigilant ConsumerImproved ServiceImproved Service

MobilityMobilityDownsizingDownsizing

Page 8: chapter

Chapter 7 7-8Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Is Home the “Best” Place?Is Home the “Best” Place?

Potential Disadvantages

Potential Advantages

Low risk of expensive mistakes Opportunity to use household

resources Low overhead Gradual start-up and growth No commuting time or expense Tax advantages (with

deductions allowed for part of the house)

Relatively inexpensive way to test a market

Reduced child-care costs Increased quality time with

family

Isolation and lack of contact

with colleagues Increased family stress Need for self-discipline Local by-laws and regulations Less established or refined

image Conflict with neighbours Parking problems

Page 9: chapter

Chapter 7 7-9Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

A Location Checklist for Home-Based Business

A consideration of the following items may help you determine if you should operate your business out of the home.

Target market Neighbourhood mix Physical visibility Competitors Life-cycle stage Image

Local/municipal licence Local zoning by-laws Space/physical

requirements Approvals Insurance Utilities Work habits/behaviour Lifestyle

Page 10: chapter

Chapter 7 7-10Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Sources of Information Sources of Information

Selected Secondary Sources of Location Selected Secondary Sources of Location InformationInformation

Census Market Research Handbook Statistics Canada catalogues Statistics Canada Web site Industry Canada Web site—Strategis Local and regional governments Local resource centre or library Potential suppliers Private research companies Commercial real estate agents + Your New Eyes Research (Primary Research)

Page 11: chapter

Chapter 7 7-11Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Sources of Information Sources of Information

Primary Sources of Location InformationPrimary Sources of Location Information

• Finding the right location is a real opportunity to practice new-eyes research. Textbook examples of this type of research are provided for the following businesses:

Dry cleaningGift store RestaurantTravelHome renovation

Page 12: chapter

Chapter 7 7-12Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

The Language of Leases The Language of Leases Key TermsKey Terms

Net rentNet rent

Gross rentGross rent

Rentable areaRentable area

Common areaCommon area

Usable building areaUsable building area

Building gross areaBuilding gross area

Loss factorLoss factorLoss factorLoss factor

Page 13: chapter

Chapter 7 7-13Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Before You Sign a Lease ChecklistBefore You Sign a Lease Checklist

Escape clause Escape clause

Option to renew Option to renew

Right to transfer Right to transfer

Cost-of-living Cost-of-living

Percentage lease Percentage lease

Floating rent sale Floating rent sale

Start-up buffer Start-up buffer

Improvement Improvement

Restrictive covenants Restrictive covenants

Maintenance Maintenance

Page 14: chapter

Chapter 7 7-14Copyright © 2007 by Nelson, a division of Thomson Canada Limited.

Plotting Your Future Plotting Your Future ChecklistChecklist

What criteria are important to your location?

What secondary research do you need to make a decision about location?

If you plan to operate a home-based business, be sure to complete your location analysis checklist.

Define the importance of location for your target customer.

If you are a home-based business, how have you separated work from home?

Why have your chosen the site that you have selected?

If you have a home-based business, identify any zoning issues you face.