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Chapter 2 Tourism Marketing Environment

Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

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Page 1: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Chapter 2 Tourism Marketing Environment

Page 2: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Chapter 2 Tourism Marketing Environment

Topic

Environment

Marketing Environment

Macro &Micro Environment

Marketing Environment Model

SWOT ANALISIS

Page 3: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Chapter 2 Tourism Marketing Environment

Page 4: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Chapter 2 Tourism Marketing Environment

Page 5: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Chapter 2 Tourism Marketing Environment

Page 6: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Tourism marketing environment

External Tourism marketing environment

macro micro

Internal Tourism marketing environment

Page 7: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Macro

Demographic

Economic

Politic/ law

Technology

Culture ,norm, fashion

Natural resource

War

Epidemic

Etc

Micro

Intermediaries

Customer/tourist

Competitor

Suppliers = tourism business

Page 8: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism marketing environment

Macro

Demographic

Population

birth rate

age sex or gender

occupation

Page 9: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Macro

economic

fuel price

currency

interest

growth rate gdp

tourism

labor information

Page 10: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

อัตราดอกเบี้ยเงินฝากส าหรับบุคคลธรรมดา ของธนาคารพาณิชย์(%) ประจ าวันที่ 2 สิงหาคม 2556

Bank of thailand

Deposit Interest

ออมทรัพย์ 0.750

ประจ า 3 เดือน 1.625 - 2.00 ประจ า 24 เดือน 2.625

Loan interest

ปกติ 7.00 สูงสุด 16.00

ผิดนัด 23.00 บัตรเครดิต 20.00

Page 11: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Labor info

64.46 ล้านคน

วัยแรงงาน 39.41

มีงานท า 38.94

เกษตร/นอก เกษตร 15.43/23.51

300 bath

25,128 bath

Page 12: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Gross domestic propensity

Page 13: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Gross domestic propensity/capital

Page 14: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Tourism Marketing Environment

Tourism thailand.org

marketing database

Tourism balance

International tourists

Outgoing Thai tourists

Number of hotel room

Tourism resouces

Page 15: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

International Tourist Arrival to Thailand

2011 2012 % 2013

Jan - june

19,230,470 22,353,903 16.24 26,546,725

Page 16: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Tourism balance 2012

2012 tourism

receipt

Tourism

expenditure

Tourism balance

%

Grand total

983,528 137,861 846,066 29.34

Page 17: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural
Page 18: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Tourism balance 2013

2013 tourism

receipt

Tourism

expenditure

Tourism balance

%

Grand total

1,207,145.82 146,410.70 1,060,735.12 25.37

Page 19: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

macro

politic

law

war

crime

Techno

Page 20: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Micro

tourists customers

Page 21: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Micro/competitor

Page 22: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Micro

Suppliers

Page 23: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

micro

Page 24: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

micro/agent

Page 25: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Micro / Online Agent

Page 26: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Internal Tourism Marketing Environment

Management resource

man money materials management

marketing management

marketing mix 7Ps

Page 27: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Hotel Marketing Department

Sale coordinator

Sale executive

Sale manager

Senior sale manager

Assistance director of sale

Director of sale

Director of sale n marketing

Asst director of marketing room, mice

Director of marketing

Director of marketing regional

Page 28: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural
Page 29: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Macro

Technology

digital life

digital marketing

Page 30: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Page 31: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

External Tourism Marketing Environment

Page 32: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

digital marketing

Page 33: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Marketing Environment Model

Page 34: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural
Page 35: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Swot analysis

Page 36: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Swot analysis

Page 37: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Swot analysis

Page 38: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

Swot analyesis

Page 39: Chapter 2 Tourism Marketing Environment · 2017. 8. 30. · External Tourism Marketing Environment Macro Demographic Economic Politic/ law Technology Culture ,norm, fashion Natural

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