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Chapter 11 Assessment Framing Solutions

Chapter 11 Assessment Framing Solutions. Collaborative Planning Processes A comprehensive intervention or action plan includes –Goals and objectives –Targets

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Chapter 11

Assessment

Framing Solutions

Collaborative Planning Processes

• A comprehensive intervention or action plan includes– Goals and objectives– Targets for change– Step-by-step activities specifying roles and

responsibilities– Measures to evaluate progress

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Client Expertise in Planning

• Content experts – Knowing what they want

• Motivation experts– Describing what they are willing to do

• Skill experts – Demonstrating their capabilities

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Worker Expertise in Planning

• As technical experts– Practitioners facilitate effective processes to

develop concrete action plans

• As resource experts– Social workers have skills and information to

contribute

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Issues Affecting Collaborative Planning

• Challenges limiting clients’ abilities to participate fully

• Involuntary clients – Predetermined goals – Limited options

• Responses of others in clients' contexts

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Planning in Larger Systems

• Social workers are facilitators

• Groups have more resources

• Groups generate new possibilities as members interact

• Groups use different types of decision-making, such as consensus building

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Goals and Objectives

• Goals – General statements of what clients want to

accomplish

• Objectives – Explicit statements of concrete changes

desired

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Considering Goals

• What goals should clients set?– Obtain needed resources– Make important life decisions– Modify structural arrangements– Personal growth and change

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Considering Goals

• How far ahead? – Short term vs. long-term

• How many? – Reasonable number for attainment

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Translating Goals into Objectives

• Steps toward goals

• Explicit and operational

• Realistic and attainable

• Discrete and time-limited

• Sequential or concurrent

• Measurable

• Acceptable to clients and workers

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Constructing Action Plans

• Reorient problems to outcomes

• Determine logical order

• Create discrete units

• Group issues by similarity

• Crystallizing Outcome Goals

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© 2013 Pearson Education, Inc. All rights reserved.

Writing Effective Objectives

• Objectives lay out "who will achieve what when”

• Clearly written objectives lead directly to goals

• True test: measurability

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Prioritizing Objectives

• Rate objectives in light of critical needs and availability of resources

• Priority actions – Protecting clients’ safety– Relieving distress– Meeting basic human needs

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Screening Generalist Intervention Strategies

• Review potential actions in all systems, including– The client system – Subsystems of the client system– Environmental systems– Transactional systems

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Choosing Effective Strategies

• Brainstorm

• Match resources and needs

• Emphasize client strengths

• Consider what workers can offer

• Weigh costs and benefits

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Delineating Tasks and Responsibilities

• Ensures a coordinated effort in meeting objectives

• Good planning incorporates opportunities for evaluation– Proceed as planned – Reconsider how the plan is going and make

modifications

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Setting Reviews and Evaluations

• Effectively written objectives define intervals for reviewing progress

• Each review offers workers and clients an opportunity to proceed as planned– Or make modifications

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© 2013 Pearson Education, Inc. All rights reserved.

Contracting

• Forging an agreement to proceed

• Various forms – Simple verbal agreement – Formal, written, signed agreement

• Empowering when clients experience control in their situation

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The Evolving Contract

• Contract changes as the work progresses

• Types of contracts– For the relationship– For assessment– For change– For resolution

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© 2013 Pearson Education, Inc. All rights reserved.

Contracting as an Empowering Process

• Contracting with clients has benefits – Beyond a simple clarification of current status

and future direction

• Emphasize client participation, facilitate communication, improve commitment, – Foster autonomy and self-determination, &

provide framework for reflecting on outcomes

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