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    8CHAPTER

    McGraw-Hill/Irwin Copyright 2013 by The McGraw-H il l Companies, I nc. All ri ghts reserved.

    Corporate Strategy:

    Vertical Integration

    and Diversification

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    Part 2 Strategy Formulation

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    LO 8-1 Define corporate-level strategy, and describe the three dimensionsalong which it is assessed.

    LO 8-2 Describe and evaluate different options firms have to organize economicactivity.

    LO 8-3 Describe two types of vertical integration along the industry value chain:

    backward and forward vertical integration.

    LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    LO 8-5 Describe and examine alternatives to vertical integration.

    LO 8-6 Describe and evaluate different types of corporate diversification.

    LO 8-7 Apply the core competence market matrix to derive differentdiversification strategies.

    LO 8-8 Explain when a diversification strategy creates a competitive advantage,and when it does not.

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    Chapter Case 8 Refocusing GE: A Future ofClean-Tech and Health Care?

    Jeffrey Immelt appointed CEO of GE Sept. 7th

    2001

    Environmental Change (e.g., 9/11 and Global Financial Crises)

    GEs stock price fell by 84%

    Lost AAA credit rating

    Refocus on green economy and health care industries

    Sold majority stake in NBC Universal to Comcast

    Ecomagination: solar energy, hybrid locomotives, fuel cellsetc.

    Healthymagination: increase quality and access to health care

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    Chapter Case 8Refocusing GE: A Future of

    Clean-Tech and Health Care?

    GEs Changing Product Scope

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    Chapter Case 8Refocusing GE: A Future of

    Clean-Tech and Health Care?

    GEs Changing Geographic Scope

    Source: Authors depiction of data in GE annual reports.

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    What Is Corporate Strategy?

    Corporate strategy

    Corporate strategy is the way a company creates value through theconfiguration and coordination of its multi-market activities

    Quest for competitive advantage when competing in multiple industries

    Example: Jeffrey Immelts initiative in clean-tech and health care industries

    Corporate strategy concerns the scope of the firm

    Industry value chain

    Products and services

    Geography

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    What Is Corporate Strategy?

    Three key dimensions:

    What stages of industry value chain and degrees ofvert ical integrat ion

    What range of products and services and degrees ofho rizon tal integrat ionand diversi f icat ion

    Where in the world to compete and global strategy

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    EXHIBIT 8.1 Three Dimensions of Corporate Strategy

    Scope of the f irmdetermines boundaries along these 3 dimensions.

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    LO 8-1 Define corporate-level strategy, and describe the three dimensions alongwhich it is assessed.

    LO 8-2 Describe and evaluate different options firms have to organize

    economic activity.

    LO 8-3 Describe two types of vertical integration along the industry value chain:

    backward and forward vertical integration.

    LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    LO 8-5 Describe and examine alternatives to vertical integration.

    LO 8-6 Describe and evaluate different types of corporate diversification.

    LO 8-7 Apply the core competence market matrix to derive differentdiversification strategies.

    LO 8-8 Explain when a diversification strategy creates a competitive advantage,and when it does not.

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    Transaction Cost Economics and Scope of the Firm

    Transaction cost economics

    Explains and predicts the scope of the firm

    "Market vs. firms" have differential costs

    Transaction costs

    Costs associated with economic exchanges Either in the firm OR in the markets

    Ex: negotiating and enforcing contracts

    Administrative costsCosts pertaining to organizing an exchange within a

    hierarchy Ex: recruiting & training employees

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    Firms vs. Markets: Make or Buy

    Should a firm do things in-house (to make)? Or obtain

    externally (to buy)?

    If Cin-house< Cmarket, then the firm should vert ical ly integrate

    Ex: Microsoft hires programmers to write codein-house rather than contracting out

    Firms and markets have distinct advantages and

    disadvantages (see Exhibit 8.2)

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    EXHIBIT 8.2 Organizing Economic Activity: Firm vs. Markets

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    Firms vs. Markets: Make or Buy?

    Disadvantage of make in-house

    Principal agent problem owner = principal, manager = agent

    Agent pursues his/her own interests

    Disadvantage of buy from markets

    Search cost

    Opportunism

    Incomplete contacting

    Enforce legal contacts Information asymmetries

    One party is more informed than others AkerlofLemons problem for used cars

    Receiving Noble prize in Economics

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    EXHIBIT 8.3 Alternatives along the Make or Buy Continuum

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    116

    STRATEGY HIGHLIGHT 8.1 Toyota Locks Up Lithiumfor Car Batteries

    World demand for lithium-ion batteries for cars Grow from $278 million in 09 to $25 billion in 2014

    Toyota wants to secure long-term supply of lithium topower its hybrid fleet

    Orocobre holds exploration rights to a large salt-lake area Upfront investment to extract of lithium is very high

    Should Orocobre make the investment to supply Toyota? To encourage investment, Toyota took an

    equity position

    China Rare Earth Video

    http://video.nytimes.com/video/2010/11/11/world/asia/1248069298846/china-halts-shipments-of-rare-earths.html?scp=1&sq=rare%20earth&st=csehttp://video.nytimes.com/video/2010/11/11/world/asia/1248069298846/china-halts-shipments-of-rare-earths.html?scp=1&sq=rare%20earth&st=csehttp://video.nytimes.com/video/2010/11/11/world/asia/1248069298846/china-halts-shipments-of-rare-earths.html?scp=1&sq=rare%20earth&st=csehttp://video.nytimes.com/video/2010/11/11/world/asia/1248069298846/china-halts-shipments-of-rare-earths.html?scp=1&sq=rare%20earth&st=csehttp://video.nytimes.com/video/2010/11/11/world/asia/1248069298846/china-halts-shipments-of-rare-earths.html?scp=1&sq=rare%20earth&st=cse
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    LO 8-1 Define corporate-level strategy, and describe the three dimensions alongwhich it is assessed.

    LO 8-2 Describe and evaluate different options firms have to organize economicactivity.

    LO 8-3 Describe two types of vertical integration along the industry value

    chain: backward and forward vertical integration.

    LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    LO 8-5 Describe and examine alternatives to vertical integration.

    LO 8-6 Describe and evaluate different types of corporate diversification.

    LO 8-7 Apply the core competence market matrix to derive differentdiversification strategies.

    LO 8-8 Explain when a diversification strategy creates a competitive advantage,and when it does not.

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    Vertical Integration alongthe Industry Value Chain

    In what stages of the industry value chainshould the firm participate?

    Vertical integration

    Ownership of its inputs, production, and

    outputs in the value chainHorizontal value chain

    Internal, firm-level value chains (Chapter 4)

    Vertical value chain

    Industry-level integration from upstream todownstream Examples: cell phone industry value chain

    Many different industries and firms

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    EXHIBIT 8.4 Backward and Forward Vertical Integrationalong an Industry Value Chain

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    Types of Vertical Integration

    Full vertical integration

    Ex: Weyerhaeuser Owns forests, mills, and distribution to retailers

    Backward vertical integration

    Ex: HTCs backward integration into design of phones

    Forward vertical integration

    Ex: HTCs forward integration into sales & branding

    Not all industry value chain stages are equal lyprof i table

    Zara primarily designs in-house & partners for speedynew fashions delivered to stores

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    EXHIBIT 8.5HTCs Backward and Forward Integration along the

    Industry Value Chain in the Smartphone Industry

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    LO 8-1 Define corporate-level strategy, and describe the three dimensions alongwhich it is assessed.

    LO 8-2 Describe and evaluate different options firms have to organize economicactivity.

    LO 8-3 Describe two types of vertical integration along the industry value chain:

    backward and forward vertical integration.LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    LO 8-5 Describe and examine alternatives to vertical integration.

    LO 8-6 Describe and evaluate different types of corporate diversification.

    LO 8-7 Apply the core competence market matrix to derive differentdiversification strategies.

    LO 8-8 Explain when a diversification strategy creates a competitive advantage,and when it does not.

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    Benefits of Vertical Integration

    Benefits of vertical integration

    Market power Entry barriers Down-stream price maintenance Up-stream power over prices

    Securing critical supplies

    Lowering costs (efficiency)

    Improving quality

    Facilitating scheduling and planning

    Facilitating investments in specialized assets Ex: HTC started as OEM & expanded to fully integrated

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    Benefits of Vertical Integration

    Specialized assets

    Assets that have significantly more value in theirintendeduse than in their next best use

    Types of specialized assets Site specificity

    Co-located such as coal plant andelectric utility

    Physical asset specificity

    Bottling machinery

    Human asset specificity

    Mastering procedures of a particular organization

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    Managerial Eco. - Rutgers University 6-13

    Optimal Input Procurement

    Substantial

    specialized

    investments

    relative to

    contracting costs?

    Spot ExchangeNo

    Complex contracting

    environment relative to

    costs of integration?

    Yes

    Vertical

    Integration

    Yes

    Contract

    No

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    127

    STRATEGY HIGHLIGHT 8.2 Back to the Future:

    PepsiCos Forward Integration

    PepsiCo acquired bottlers in 2009Gain control over quality, pricing, distribution, and

    in-store display. Reversed a 1999 decision to sell off Pepsi bottlers

    Goal now is faster innovative products launched Forward integration

    Enhance flexibility and improve decision making

    Cost saving and interdependence

    Coca-Cola did the same: forward integration with bottlers

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    Risks of Vertical Integration

    Increasing costs Internal suppliers lose incentives to compete

    Reducing quality

    Single captured customer can slow experience effects

    Reducing flexibility Slow to respond to changes in technology or demand

    Increasing the potential for legal repercussions FTC carefully reviewed Pepsi plans to buy bottlers

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    Alternatives to Vertical Integration

    Taper integration Backward integrated but also relies on outside market firms

    for suppliesOR

    Forward integrated but also relies on outside market firmsfor some of its distribution

    Strategic outsourcing

    Moving value chain activities outside the firm's boundaries

    Example: EDS and PeopleSoft provide HR services to many firmsthat choose to outsource it.

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    EXHIBIT 8.6 Taper Integration along the Industry Value Chain

    Outside suppliers couldalso be off-shoredwhenthey are not located in thehome country

    Ri k i d ki i

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    Risks in undertaking cooperative

    agreements or strategic alliances

    Adverse selection Partners misrepresent skills, ability and other

    resources

    Moral Hazard Partners provide lower quality skills and

    abilities than they had promised

    Holdup Partners exploit the transaction specific

    investment made by others in the alliance

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    Corporate Diversification:Expanding Beyond a Single Market

    Degrees of diversification

    Range of products and services a firm should offerEx: PepsiCo also owns Lay's & Quaker Oats.

    Diversification strategies:

    Product diversificationActive in several different product categories

    Geographic diversificationActive in several different countries

    Product market diversificationActive in a range ofbothproduct and countries

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    EXHIBIT 8.7 Different Types of Corporate Diversification

    E M bil Di ifi i

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    134

    STRATEGY HIGHLIGHT 8.3 ExxonMobil Diversifies intoNatural Gas

    ExxonMobil earned highest profit in its history in 2008

    Majority of profits come from petroleum-based products.

    Environmental change toward clean energy

    ExxonMobil must react to the change.

    ExxonMobil to focus on clean energy: natural gas.

    ExxonMobil acquired XTO Energy

    Leverage core competence in exploration and

    commercialization of energy sources into natural gas.85% today fossil fuels

    Exxon is largest producer of natural gas on the planet.

    Exxon XTO video

    http://video.nytimes.com/video/2009/12/14/business/energy-environment/1247466126026/exxon-mobil-will-buy-xto-energy.html?scp=1&sq=exxon%20xto&st=csehttp://video.nytimes.com/video/2009/12/14/business/energy-environment/1247466126026/exxon-mobil-will-buy-xto-energy.html?scp=1&sq=exxon%20xto&st=cse
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    LO 8-1 Define corporate-level strategy, and describe the three dimensions alongwhich it is assessed.

    LO 8-2 Describe and evaluate different options firms have to organize economicactivity.

    LO 8-3 Describe two types of vertical integration along the industry value chain:

    backward and forward vertical integration.LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    LO 8-5 Describe and examine alternatives to vertical integration.

    LO 8-6 Describe and evaluate different types of corporate diversification.

    LO 8-7 Apply the core competence market matrix to derive differentdiversification strategies.

    LO 8-8 Explain when a diversification strategy creates a competitive

    advantage, and when it does not.

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    Motivations For Diversification

    Value Enhancing Motives:

    Increase market power Multi-point competition

    R&D and new product development

    Developing New Competencies (Stretching)

    Transferring Core Competencies (Leveraging)

    Utilizing excess capacity (e.g., in distribution)

    Economies of ScopeLeveraging Brand-Name

    (e.g., Haagen-Dazs to chocolate candy)

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    Leveraging Core Competencies forCorporate Diversification

    Core competenceUnique skills and strengthsAllows firms to increase the value of product/service Lowers the cost

    Examples:Wal-mart global supply chain Infosys low-cost global delivery system

    The core competence market matrix Provides guidance to executives on how to diversify

    in order to achieve continued growth

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    EXHIBIT 8.8 The Core Competence Market Matrix

    BoA - NCNB BoA - Merrill Lynch

    Pepsi - Gatorade Salesforce.com

    http://www.salesforce.com/http://www.salesforce.com/
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    Other Motivations For Diversification

    Motivations that are Value neutral:

    Diversification motivated by poor economic performancein current businesses.

    Motivations that Devaluate:

    Agency problem

    Managerial capitalism (empire building)Maximize management compensation

    Sales Growth maximization Professor William Baumol

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    Diversification

    Issue #1: When there is a reduction in managerial

    (employment) risk, then there is upside anddownside effects for stockholders:

    On the upside, managers will be more willing to learn

    firm-specific skills that will improve the productivityand long-run success of the company (to the benefitof stockholders).

    On the downside, top-level managers mayhave the economic incentive to diversify toa point that is detrimental to stockholders.

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    Diversification

    Issue #2: There may be no economic value to

    stockholders in diversification moves sincestockholders are free to diversify by holding aportfolio of stocks. No one has shown thatinvestors pay a premium for diversified firms --in fact, discounts are common.

    A classic example is Kaiser Industries that was dissolvedas a holding company because its diversificationapparently subtracted from its economic value.

    Kaiser Industries main assets: (1) Kaiser Steel; (2) KaiserAluminum; and (3) Kaiser Cement were independentcompanies and the stock of each were publicly traded.Kaiser Industries was selling at a discount which vanished

    when Kaiser Industries revealed its plan to sell its holdings.

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    Corporate Diversification

    Diversification discount Stock price of diversified firms is less

    Diversification premium

    Stock price of diversified firms is greater

    Will diversification increase performance?

    The Diversification-Performance Relationship

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    EXHIBIT 8.9The Diversification-Performance Relationship

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    8 11 BCG Mat i

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    EXHIBIT 8.11 BCG Matrix

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    Corporate Diversification

    Internal capital markets

    Source of value creation in a diversification strategyAllows conglomerate to do a more efficient job of

    allocating capital

    Coordination cost

    A function of number, size, and types of businesseslinked to one another

    Influence cost

    Political maneuvering by managers to influencecapital and resource allocation

    Bandwagon effects

    Firms copying moves of industry rivals

    Oracle Corporate Strategy: Combining

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    EXHIBIT 8.12Oracle Corporate Strategy: Combining

    Vertical Integration and Diversification

    Problems inProblems inProblems in

    Reasons forReasons for

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    Ch7-3

    Problems inAchieving Success

    Problems inProblems inAchieving SuccessAchieving Success

    IntegrationIntegration

    difficultiesdifficulties

    InadequateInadequateevaluation of targetevaluation of target

    Too muchToo much

    diversificationdiversification

    Large orLarge or

    extraordinary debtextraordinary debt

    Inability toInability toachieve synergyachieve synergy

    Managers overlyManagers overlyfocused on acquisitionsfocused on acquisitions

    Too largeToo large

    IncreasedIncreased

    market powermarket power

    OvercomeOvercomeentry barriersentry barriers

    Lower riskLower risk

    compared to developingcompared to developingnew productsnew products

    Cost of newCost of new

    product developmentproduct development

    Increased speedIncreased speedto marketto market

    IncreasedIncreaseddiversificationdiversification

    Avoid excessiveAvoid excessivecompetitioncompetition

    AcquisitionsAcquisitions

    Reasons forReasons forAcquisitionsAcquisitions

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    S t i bl C titi Ad t

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    Sustainable Competitive Advantage

    Trying to gain sustainable competitive advantage via

    mergers and acquisitions puts us right up against theefficient market wall:

    If an industry is generally known to be highly profitable,

    there will be many firms bidding on the assets already inthe market. Generally the discounted value of futurecash flows will be impounded in the price that theacquirer pays. Thus, the acquirer is expected to

    make only a competitive rate of return on investment.

    Sustainable Competitive Advantage

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    Sustainable Competitive Advantage

    And the situation may actually beworse, given the phenomenon of thewinners curse.

    The most optimistic bidder usually over-estimates the true value of the firm:

    Quaker Oats, in late 1994, purchasedSnapple Beverage Company for $1.7 billion.

    Many analysts calculated that Quaker Oatspaid about $1 billion too much for Snapple.In 1997, Quaker Oats sold Snapple for $300million.

    Sustainable Competitive Advantage

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    Sustainable Competitive Advantage

    Under what scenarios can the bidder do well?

    Luck

    Asymmetric Information

    This eliminates the competitive bidding premiseimplicit in the efficient market hypothesis

    Specific-synergies(co-specialized assets) betweenthe bidder and the target.

    Once again this eliminates the competitivebidding premise of the efficient market

    hypothesis.

    Take-Away Concepts

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    LO 8-1 Define corporate-level strategy, and describe the three dimensionsalong which it is assessed.

    While business strategy addresses how to compete, corporate strategyaddresses where to compete.

    Corporate strategy concerns the scope of the firm along threedimensions: (1) vertical integration (along the industry value chain); (2)horizontal integration (diversification); and (3) geographic scope (global

    strategy).

    To gain & sustain competitive advantage, any corporate strategy mustsupport and strengthen a firms strategic position regardless of whether itis a differentiation, cost leadership, or integration strategy.

    Take-Away Concepts

    Take-Away Concepts

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    LO 8-2 Describe and evaluate different options firms have to organizeeconomic activity.

    Transaction cost economics help managers decide what activities to doin-house (make) versus what services and products to obtain from theexternal market (buy).

    When the costs to pursue an activity in-house are less than the costs oftransacting in the market (Cin-house, Cmarket), then the firm should vertically

    integrate. In the resource-based view of the firm, a firms boundaries are delineated

    by its knowledge bases and competencies.

    Moving from less integrated to more fully integrated forms of transacting,alternatives include: short-term contracts, strategic alliances (including

    long-term contracts, equity alliances, and joint ventures), and parentsubsidiary relationships .

    Take Away Concepts

    Take-Away Concepts

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    LO 8-3 Describe two types of vertical integration along the industry valuechain: backward and forward vertical integration.

    Vertical integration denotes a firms value addedwhat percentage of afirms sales is generated by the firm within its boundaries .

    Industry value chains (vertical value chains) depict the transformation ofraw materials into finished goods and services. Each stage typicallyrepresents a distinct industry in which a number of different firms arecompeting .

    Backward vertical integration involves moving ownership of activitiesupstream nearer to the originating (inputs) point of the industry valuechain .

    Forward vertical integration involves moving ownership of activitiescloser to the end (customer) point of the value chain.

    Take Away Concepts

    Take-Away Concepts

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    LO 8-4 Identify and evaluate benefits and risks of vertical integration.

    Benefits of vertical integration include: securing critical supplies, lowering

    costs, improving quality, facilitating scheduling and planning, andfacilitating investments in specialized assets.

    Risks of vertical integration include: increasing costs, reducing quality,reducing flexibility, and increasing the potential for legal repercussions.

    Vertical integration contributes to competitive advantage if the

    incremental value created is greater than the incremental costs of thespecific corporate-level strategy.

    LO 8-5 Describe and examine alternatives to vertical integration.

    Taper integration is a strategy in which a firm is backwardly integratedbut also relies on outside market firms for some of its supplies, and/or isforwardly integrated but also relies on outside market firms for some if itsdistribution.

    Strategic outsourcing involves moving one or more value chain activitiesoutside the firms boundaries to other firms in the industry value chain.Off-shoring is the outsourcing of activities outside the home country.

    Take Away Concepts

    Take-Away Concepts

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    LO 8-6 Describe and evaluate different types of corporate diversification.

    A single-business firm derives 95 percent or more of its revenues from

    one business.

    A dominant-business firm derives between 70 and 95 percent of itsrevenues from a single business, but pursues at least one other businessactivity.

    A firm follows a related diversification strategy when it derives less than70 percent of its revenues from a single business activity, but obtainsrevenues from other lines of business that are linked to the primarybusiness activity. Choices within a related diversification strategy can berelated-constrained or related-linked.

    A firm follows an unrelated diversification strategy when less than 70

    percent of its revenues come from a single business, and there are few,if any, linkages among its businesses.

    Take Away Concepts

    Take-Away Concepts

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    LO 8-7 Apply the core competencemarket matrix to derive differentdiversification strategies.

    When applying an existing/new dimension to core competencies andmarkets, four quadrants emerge, as depicted in Exhibit 8.8.

    The lower-left quadrant combines existing core competencies with existingmarkets. Here, managers need to come up with ideas of how to leverageexisting core competencies to improve their current market position.

    The lower-right quadrant combines existing core competencies with newmarket opportunities. Here, managers need to think about how to redeployand recombine existing core competencies to compete in future markets.

    The upper-left quadrant combines new core competencies with existingmarket opportunities. Here, managers must come up with strategicinitiatives of how to build new core competencies to protect and extend thefirms current market position .

    The upper-right quadrant combines new core competencies with newmarket opportunities. This is likely the most challenging diversificationstrategy because it requires building new core competencies to create andcompete in future markets.

    Take Away Concepts

    Take-Away Concepts

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    Take Away Concepts

    LO 8-8 Explain when a diversification strategy creates a competitiveadvantage, and when it does not.

    The diversification-performance relationship is a function of theunderlying type of diversification.

    The relationship between the type of diversification and overall firmperformance takes on the shape of an inverted U (see Exhibit 8.9).

    In the BCG matrix, the corporation is viewed as a portfolio of businesses,

    much like a portfolio of stocks in finance (see Exhibit 8.11). Theindividual SBUs are evaluated according to relative market share andspeed of market growth, and plotted into one of four categories (dog,cash cow, star, and question mark). Each category warrants a differentinvestment strategy.

    Both low levels and high levels of diversification are generally associatedwith lower overall performance, while moderate levels of diversificationare associated with higher firm performance.